About the role

As a regional account manager, you will ensure the delivery of expected outcomes along with providing high quality services to our FMCG customers. Reporting to the Head of FMCG Vertical in ASPAC, the role is expected to manage, develop and facilitate growth of existing and targeted accounts within the FMCG Vertical.  It will be your responsibility to come up with strategies to develop and/or maintain Bollore’s position with existing and prospective FMCG accounts. You will also be required to work cross-functionally to participate in tender opportunities, draft legal contracts, as well as generate performance reports in order to position Bollore towards successful business acquisitions.

What you will be doing

1. Extend Bollore’s reach within Asia Pacific region

• Identify Key Account targets in Asia Pacific region
• Study the FMCG market, inclusive but not limited to, competitors, carriers, manufacturers, market trends, fluctuations and changes.
• Work with Vertical Lead to develop, grow & capture market share among existing and targeted FMCG accounts with the ASPAC Region
• Effectively Interact with our network to support overall FMCG development, work with local sales teams in achieving targeted growth for each entity
• Act as internal consultant and share know-how about the vertical
• Send sales leads to network in order to increase Bollore Logistics’ presence in ASPAC
• Establish a referencing strategy for regional or international accounts
• Develop relationships with prospective key accounts to promote Bollore Logistics and obtain the opportunity to participate for future tenders
• Represent Bollore Logistics to lead and participate in tender process (RFP/RFI/RFQ) for FMCG accounts
• Promote Bollore Logistics services and key Asia stations and regions
• Implement new business strategies to gather sales leads and expand new FMCG customer base

2. Service support

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management
• Participate in negotiations with suppliers
• Monitor customer account profitability and problems linked to receipts with site managers
• Transfer obtained contracts to Operations team in order to provide high quality service to customers
• Support services or operation sites through advising on relevant SOPs

3. Synthesis of information



• Consolidate statistical elements from various operations for reporting purposes
• Report sales actions undertaken to further develop key customer accounts
• Update CRM with weekly activities and monthly reports for key accounts

The successful candidate

Essential

• Bachelor’s degree and above
• At least 10 years’ experience in a fast paced and dynamic MNC environment
• Prior experience in the logistics/warehousing industry
• Prior experience in key account management (preferably in ASPAC region)
• Exceptional business development, relationship management & communication skills

Desirable

• Prior experience in FMCG vertical
• Strong network/contacts of FMCG decision makers in Asia Pacific
• Strong proficiency in Microsoft Office suite
• Good sales and analytical skills
• Customer-centric mindset
• Self-starter
• Highly adaptable

Establish and execute regional communication strategy in Asia

- Support the Director to establish regional communication strategy in accordance with global policy and strategy as a regional corporate communications headquarters in Asia.

- Strengthen the Canon brand by raising its awareness and image in the region - increase visibility through advertising, events, sponsorship & corporate social responsibility initiatives.

Manage exhibitions and events

- Manage exhibitions and company events in collaboration with our business units.

- Manage sponsorship agreement with the external and its activities.

Manage digital platform

- Revamp our corporate website.

- Govern our digital platform including website and social media in Asia.

Liaise frequently with headquarters in Japan

- Discuss and execute global communication strategy with headquarters in Japan.

- Share directions and information from headquarters in Japan with relevant internal stakeholders.

- Report issues in media relations or any other communisations related to headquarters in Japan.

Requirement

· Minimum 10 years’ experience in Corporate Communications or related field

· Degree in Arts, Business, Mass Communications/Public Relations or equivalent

· Excellent written and verbal communication in Japanese as this role will need to liaise frequently with headquarters in Japan as well as media and business partners in Asia.

· Excellent communication skill.

· Good event management skill.

· Proficient in Microsoft Word, Excel, and PowerPoint.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

As our Manager- Client Solutions based in Singapore you will be responsible for acquisition of new clients. Reporting to the Director- International Business Development, you will drive business development efforts that generate leads, enhance brand visibility, and increase sales. In addition to personal sales goals and assigned targets, you will be pivotal in winning business to reach targeted goals by ensuring that leads are exchanged, relationships are managed, and clients are given a seamless experience — working with the international business development team, as well as Space Matrix offices in Asia and the US.

Specific Responsibilities

• You will prospect for potential new clients and generate new leads and track leads and forecast your sales efforts to create new bookings.
• You will Drive business development efforts in the region, acquire new clients and manage sales targets .
• Gather market intelligence, including information on clients and competitors in the Workplace Market Sector, industry trends, future projects, etc
• You will develop and take part in pitches and other presentations that meet the client’s needs and expectations.
• You will Work closely with the MD and the team to complete the sales cycle.
• You will Represent Space Matrix by targeting potential clients, project partners, and collaborators; identifying opportunities; building relationships to expand Space Matrix’s competitive position.

In addition to experience within the real estate facilities and/or "corporate workplace" market sector in Singapore, this position requires strategic thinking, quick problem-solving skills, excellent interpersonal and communication skills, digital media experience, and real business acumen.

Does this describe you

• You are a highly driven and motivated sales / business development professional.
• You have excellent oral and written communication skills.
• You have experience in managing complex sales cycle with B2B selling process.
• You have Undergraduate or graduate degree in business, marketing, or another field relevant to this role, with a minimum of 6 years of sales/ business development experience.
• You have Knowledge of the Workplace Market Sector in Asia-Pacific including competitive positioning and strategy.
• You have Experience working in Architecture, Interior Design firms or related fields.

Our Culture

We can offer motivated individuals who are prepared to confront head-on whatever comes their way. Members describe our company culture as collaborative, innovative, progressive, honest and fast. We perceive this as a nurturing, caring and continually maturing family; but which is also is a little chaotic at times, refreshingly apolitical, flexible and friendly.

About Space Matrix

Space Matrix design is a dynamic and agile 21st-century digital enterprise with a major client focus to deliver a profitable, sustainable and future-ready workplace solutions. We are continuing to revolutionise the delivery of design+build services in Asia with multiple offices across Australia, India, Singapore, Thailand and Vietnam. Space Matrix is number 10 in office design, globally and ranks No. 2 in Asia according to Interior Design Magazine’s 2015 Top 100 Interior Design Giants Survey.

To find out more visit www.spacematrix.com

At Cheil, we are passionate about ideas that move.

We believe that the right idea will move seamlessly across channels: from online to offline, above the line to below the line, in-store to out-of-home. It will move brands, move products, and most importantly, move people. The right idea will move everything forward.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Cheil is expanding and we are inviting candidates to join our new and growing digital team. Reporting to Account Director, we are looking for candidates for the following position:

Senior Account Executive / Account Manager

The Account Manager is experienced in integrated communications, digital and social. He/She will be responsible for managing clients, coordinating internal resources and leading agency to meet clients’ marketing and advertising needs. He/She is responsibility for agency outputs, provides perspective and leadership in the developing the highest quality deliverables.

Responsibilities:

Integrated Campaign Management

· Develops clearly focused creative strategies and creative briefs

· Delivers value adding performance throughout the project

· Collaborative teamwork between Creative, Media and Planning

· Prepares and participates in client presentations

· Provides input for creative strategies/briefs

· Organizes day-to-day smooth operation of project

· Ensures and facilitates effective communication flow throughout project

· Manages production quality, timeline and budget expenses

Client Partnerships and Collaborations

· Liaises and maintains regular contact between client

· Understands clients’ products, services and advertising requirements

· Discuss campaign details with clients and Agency members

· Demonstrates ability to interact with clients

· Organizes and participates in client presentations

· Organically grow the business

Responsibilities:

· Minimum 3 to 6 years of integrated / digital experience in the advertising industry

· Self-motivated, persistent, hardworking, committed, creative, organizer, team player

· Hold a Polytechnic Diploma/ Bachelor’s degree (or higher)

· Knowledge in digital marketing, advertising and marketing communication

· Knowledge in web analytics, data driven marketing and content marketing will be a plus

· Excellent listening comprehension and strong presentation skills a must

· Effective communication (verbal and written); Good command of the English language.

We are seeking a dynamic and proactive Marketing Manager who thrives on creating and implementing groundbreaking strategies. If you're ready to take the lead, contribute fresh ideas, and drive our brand to new heights, this role is for you.

Responsibilities:

• Strategic Leadership: Develop and lead innovative marketing strategies to enhance brand exposure and market presence.
• Proactive Approach: Take initiative in identifying new opportunities, market trends, and consumer insights. Don't wait for instructions – be the driving force behind our marketing initiatives.
• Campaign Development: Conceptualize and execute impactful marketing campaigns across various channels to reach target audiences and drive engagement.
• Cross-Functional Collaboration: Collaborate closely with cross-functional teams to ensure seamless integration of marketing strategies with overall business objectives.
• Data-Driven Decision Making: Leverage data analytics to measure campaign effectiveness and adjust strategies for optimal results.
• Budget Management: Efficiently manage the marketing budget, allocating resources to initiatives with the highest potential for brand growth.

Requirements:

• Proven Experience: A track record of successful marketing leadership, preferably in roles where proactivity and strategy development played a pivotal role.
• Strategic Thinker: Ability to think strategically, identify trends, and translate insights into actionable marketing plans.
• Innovative Mindset: Demonstrate a forward-thinking approach with a focus on creativity and innovation.
• Communication Skills: Strong verbal and written communication skills to effectively convey and champion marketing strategies.
• Results-Driven: A results-oriented individual with a focus on achieving and exceeding brand growth targets.

If you are ready to be a driving force in our marketing efforts and play a key role in shaping our brand's future, you are welcome to join us in creating a dynamic and influential brand presence in the market!

[What you will be working on]

• Develop hotel industry transformation initiatives, in line with the Hotels Industry Transformation Map (ITM) and Hotel Sustainability Roadmap - with key focus on spurring hotels towards more progressive HR practices, the adoption of manpower development programmes, enhance productivity and raise the value and appeal of hotel-related jobs.

• Cultivate relationships with key hotel accounts and understanding their needs and challenges in transforming their businesses. You will have an opportunity to tailor support for key accounts through STB's own programmes and other government schemes to enable hotels to adopt new business models, diversify their offerings and adopt best practices (e.g. in human capital, sustainability efforts, etc).

• You will also work closely with other agencies (e.g. MOM, WSG, SSG, etc) on areas such as manpower policy reviews and Jobs & Skills development.     

[What we are looking for]

• Analytical & reasoning skills, ability to problem-solve

• Organised, detailed-oriented, and meticulous

• Strong project management skills, ability to multi-task

• Interpersonal skills to manage different stakeholders

• Strong written and oral communication skills

• Ability to work with data and systems, including using Excel to process data

• Good appreciation for policy work, including policy development, implementation and process improvement

Application Status: Shortlisted candidates will be contacted within 2 weeks from the closing date of this job posting. We regret to inform that only shortlisted candidates will be notified.

Maker Lab

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Marketing Manager (Scaled Expansions)

As a Senior Marketing Manager focusing on consumer & retail marketing, you will be working with our leading client - one of the largest tech brands shaping consumer technology as we see it today. 

As you guide them through end-to-end marketing communications and ensure they adhere to brand guidelines. You will collaborate closely with internal teams as well as external partners, including agencies, distributors, retailers, operators, and other channel partners. This role is pivotal in facilitating the successful introduction of the client’s products to the SEA region. You will also help define regional guidelines and deliverables for online and offline marketing. You will work with global counterparts in the strategy and execution of these guidelines.  

This role will suit someone who can work in a fast-paced environment and a highly dynamic team of marketers, project managers, and sales and creative partners. 

Role: 

• Assess and consolidate marketing asset requirements for effective launch campaigns, incorporating the localisation of brand, retail, and client assets.
• Communicate brand guidelines to external partners, ensuring launch compliance through collaboration with 3rd party resources (3PR), and manage legal and brand approvals.
• Serve as the key point of contact for internal and external stakeholders, tracking launch workstreams and ensuring seamless coordination.
• Collaborate with the SEA marketing lead to understand challenges faced by retail and carrier partners and contribute to solutions.
• Coordinate the planning and execution of merchandising assets for in-store and online touchpoints.
• Work closely with agency partners to localise and develop launch and campaign assets while collaborating with distribution partners to ensure readiness for launches and campaigns.
• Ensure product launch readiness for 3rd party retail and client partners.
• Act as the representative for users and retailers in SEA, showcasing and leading digital retail innovations to meet regional needs.
  

You:

• BA / BS degree preferred 
• 8+ years of experience in - consumer marketing, retail marketing or omnichannel marketing.
• Proficient in developing comprehensive marketing strategies and business plans, with a demonstrated ability to analyse customer and market insights and assess the effectiveness of marketing spend.
• Capability to plan and manage initiatives at both the strategic and operational levels, leading to the successful launch of new products in the market.
• A passion for retail and a track record of creating exceptional customer experiences. Ability to navigate ambiguity, solve problems, and scale effectively within a large organisation.
• Ability to influence change and negotiate cross-functionally and with external parties
• Strong program management capabilities, coupled with excellent stakeholder management and partnership capacity. 
• Flexibility and ability to work under ambiguity and uncertainty.
• Able to work in a fast-paced, deadline-driven, and techy work environment.
• High energy, highly organised and go-getter attitude coupled with a flexible mindset, teamwork and dedication to the project's success.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to support the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

About the role:

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role will report to the Product Director and take charge of managing our air-conditioner products.

As the Product Manager, you will be responsible for the strategic planning, commercialization, and operationalization and drive the growth of your product category. You are involved in full product lifecycle management which includes defining requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross-functional teams and our partners and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute a go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacture new product models.
• You would be required to lead and drive product development, conduct consumer and market research, define product requirements, lead and drive product launches, develop and maintain user manuals, and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product areas with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave

About the role:

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role will report to the Product Director and take charge of managing our Home Appliances range of products, especially in the Washing Machines and Refrigerators.

As the Product Manager, you will be responsible for the strategic planning, commercialization, and operationalization and drive the growth of your product category. You are involved in full product lifecycle management which includes defining requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross-functional teams and our partners and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute a go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacture new product models.
• You would be required to lead and drive product development, conduct consumer and market research, define product requirements, lead and drive product launches, develop and maintain user manuals, and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product areas with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave

Rapsodo is a sports analytics company that empowers athletes and coaches to analyse and enhance their game with affordable, portable, and easy-to-use data-driven sports technologies. Our mission is to assist athletes in reaching their full potential by providing reliable data through robust analytics and sport technologies. Rapsodo is at the forefront of reshaping the sports tech industry, aligning with new trends and technologies, and transferring its electronic experience to this exciting and challenging environment. As Rapsodo, we are in a phase of rapid growth, actively reshaping the future, and taking significant strides toward the heart of sports tech solutions.

We are currently in an exciting phase of rapid growth and expansion and are seeking a Project Manager ready to join us in reshaping the future of sports technologies. The Project Manager will oversee the full execution of hardware/software/mechanical/data & algorithms projects. The primary focus of the Project Manager will be to lead a team of internal resources to successfully deliver Rapsodo's next-generation Sport-Tech Solutions to our clients and partners. As Rapsodo, we foster a culture of collective responsibility, where each team member contributes to the efficiency and solidity of our technology and operations, guided by our core values of hard work, teamwork, innovation, and agility.

Job Description:

• Oversee all Project Management Cycles from ideation to mass production, aligning with customer and project stakeholder expectations.
• Serve as the single point of contact for customer projects, responsible for implementing and communicating action plans to meet Customer Project objectives.
• Coordinate project schedules, resources, and information, working closely with customers to define project requirements, scope, and objectives.
• Develop project plans in alignment with project goals and perform cross-departmental planning for all functions involved.
• Lead design and development engineering and operations teams to execute the project plan in line with Rapsodo's commitment to customers in terms of delivery date, cost, and quality targets.
• Manage, monitor, and control project scope, risks, changes, and reporting activities from project inception through launch.
• Ensure that all Product Development Life Cycle processes are followed, and gates and milestones are accomplished.
• Ensure the proper and successful delivery and deployment of projects.

Job Profile:

• A BSc degree in Engineering is required, and an M.Sc. is a plus (preferably in Computer/Electronic Science Eng.).
• Possess 3+ years of project/program management experience, with a project management certification being advantageous.
• Experience with project management and collaboration tools, such as Jira and Confluence.
• Ability to communicate technical information clearly and succinctly to both technical and non-technical team members.
• Strong understanding of Software & System Design, Device & Platform Architecture, and experience in complete Product Life Cycle Development.
• Excellent communication, problem-solving, and analytical skills.
• Fluent in English.
• Solid presentation skills.
• Excellent interpersonal skills, including the ability to work across an international organization.
• Strong leadership skills, decision-maker, team player, self-motivated, with the ability to work effectively in a dynamic multi-cultural environment.

We are seeking a Business Information Security Manager who will be tasked with facilitating and maintaining comprehensive security measures, risk assessments, and incident response protocols to safeguard AA’s assets and data within the APAC region.

This position will see you become part of a highly specialised cyber security team, who consistently push the boundaries of digital, technology, and automation innovation to drive a smarter, safer, and more sustainable enterprise.

Core Responsibilities (amongst others): 

• Manage and monitor cybersecurity initiatives and controls in the APAC region.
• Collaborate with regional IT and security teams to implement security measures and protocols.
• Conduct security assessments and risk analyses for regional assets and systems
• Facilitate security awareness training for regional employees.
• Respond to and investigate security incidents in the region.
• Stay updated with regional cybersecurity regulations and compliance requirements.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Together with the Restaurant Manager lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B teamProvide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs,beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Together with the Restaurant Manager lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Implement, monitor, train and maintain control measures to impact food costs,beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Develop own knowledge and skills to grow as a business partner and leader.

Come join the AGS family, on this chic and very well-known high-end retail brand in Singapore!

The key focus for the Recruitment Relationship Manager (Recruitment Partner) is to lead the successful fulfillment of open vacancies with relevant hiring managers and to be the first point of contact for their hiring needs. You will work collaboratively with and provide direction to the Recruitment Sourcing Specialists and Recruitment Coordinator.

In this role, you will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

Your duties may include, but are not limited to:

• Undertaking recruitment activities with a focus on direct sourcing.
• Understanding the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicating recruitment trends, market intelligence, and acting as a Talent Advisor to hiring managers.
• Identifying and escalating risk or compliance issues.
• Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times.
• Providing recruitment guidance and advice to the Recruitment Sourcing Specialist and Recruitment Coordinator located in the Recruitment Delivery Center.
• Monitoring and analyzing recruitment activity of designated business areas for accurate volume forecasting. 
• Coaching candidates on how to prepare for selection stages.
• Providing professional advice and open and honest feedback to candidates in a timely manner and in accordance with recruitment best practices.
• Utilizing specialist market knowledge to assist with the development and ongoing management of pre-qualified talent pools in collaboration with the Recruitment Sourcing Specialist.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow we grow.

Key responsibilities:

Sales & Profit

• You regularly analyze and follow up on your department’s KPI and take actions to maximize results.
• With initiative, collaborative and strong commercial mindset, you prioritize and take actions in your department to deliver great customer experience, making positive impact on sales.
• Together with your Store and Area team, you ensure scheduling maximizes conversion & customer experience within the hours plan, in line with sales budget.
• Ensuring that your store meets H&M standards, you work with active feedback and follow up on customer service, garments level, visual presentation, store operation best practices and maintenance of store according to the Customer Experience Tool.
• You ensure a healthy and safe environment by active identification of potential risk, threats, opportunities, loss and prevention, and follows up by taking actions ensuring guidelines are followed by your team.

People & Team

• You manage the recruitment, training, development, succession planning and growth of your team.
• This is achieved by consistent performance management, ensuring feedbacks, development plans and expectations are communicated in an inspiring way through frequent check-ins.
• You work actively with talent and leadership development in your team by leading with example, close coaching approach and bringing our Culture and Value to life.
• You ensure regular and clear communication with your team on business performance, brand’s direction, as well as country and area goals strategy.
• Track record in delivering great sales, profit, customer experience and built great teams.
• Leadership experience with high level of trust and integrity, clear vision, goals and result driven with a deep interest in developing people.
• Team player with positive, motivated and collaborative mindset, living the H&M Values to the fullest.
• Inspiring and excellent communicator with strong feedback culture, straightforward and open mindedness.

Are you looking to lead the growth of ESG and sustainability services in an innovative, digitally enabled, purpose driven business? Are you motivated to support customers and drive positive impact to their business and the society to achieve success through a range of assessment, advisory and analytics solutions?

We’re recruiting for a growth focussed Sustainability Manager/Lead with proven seller-doer consulting experience in the domain of ESG and Sustainability to join our Global Sustainability, Assessment & Assurance team to help us achieve our vision and goals.

This is an exciting opportunity to achieve growth as a seller doer, lead the delivery of projects, ensure service excellence for clients and play an important role in development of others within the team.

We help clients implement, improve and demonstrate their commitment and progress towards authentic sustainability goals. Our portfolio of assurance and consulting projects include non-financial Report Assurance, ESG strategy, responsible sourcing, climate change related services including LCA, Green Finance and human rights. You will get the opportunity to win, lead and develop our work on a wide range of sustainability services.

When doing this, you will get the opportunity to engage with many of the region’s leading companies and brands across a wide range of sectors and to leverage a suite of services and digital technologies to scope, sell and deliver innovative solutions.

Main Responsibilities

• Proactively seek to identify customer needs, develop tailored solutions and sell these to new and existing clients.
• Leading and communicating effectively with your project teams and clients.
• Introducing services from your own/existing discipline(s) to new clients and new services to existing clients.
• Carrying our independent assurance audits for clients Sustainability/Integrated reports (IR)/ESG reports based on various reporting frameworks like GRI, IR Framework, SASB, TCFD etc.
• Involvement in independent assessment / verification of client’s sustainability indicators involving environment (Scope 1, 2 and Scope 3 emissions), social and governance indicators.
• Involvement in the execution of ESG Assurance projects.
• Involvement in review and assessment of client’s net Zero Targets or Science based Targets.
• Involvement in materiality assessments, impact assessments, review of stakeholder engagements
• Support organizations in implementing TCFD recommendations, assessing climate-related risks and opportunities, and supporting them in preparing high-quality disclosures to enhance transparency and enable informed decision-making by stakeholders.

Position Qualifications:

• University Degree in Engineering / Environmental science or Sustainability studies.
• Additional qualifications relevant to sustainability subject areas from GRI, SASB, BRSR, ISO 14064 etc. will be an advantage.
• At least 7-10 years of proven track record in delivering ESG & Sustainability services.
• Strong problem solving and data analysis skills, data interpretation and first principal problem-solving approach.
• Proven track record of leading & delivering of Sustainability services as a trusted advisor and thought leader in their domain of ESG / sustainability.
• Proven project and/or team leader, delivering service excellence.
• Able to provide sufficient guidance, support and feedback on performance of team members.
• Excellent and effective communication and written skills
• Collaborate well with others; share knowledge, experience, and information; support others in the pursuit of team goals.
• Ability to interact and cooperate across cultures.
• Willingness to travel and work around Singapore and on occasions overseas.

Knowledge and Skills:

We are looking for senior and dynamic candidates who:

• Has a good understanding of ESG reporting frameworks, such as GRI, CDP, IR Framework.
• Has a good understanding of GHG Protocols, ISO 14064 and SBTi.
• Has relevant experience in ESG Assurance on various ESG disclosures in line with ISAE 3000 (revised) and / AA1000 assurance standard.
• Has a good knowledge of existing and evolving ESG concepts and practices across sectors/geographies including Life Cycle thinking.
• Has a deep understanding of the ESG market in the region.
• Is good in leading the project deliveries - delivering on-time, on-budget and achieving high levels of internal and external customer satisfaction.
• Maintains flexibility in work hours and work independently with minimal supervision.

Rapsodo is a sports analytics company that empowers athletes and coaches to analyse and enhance their game with affordable, portable, and easy-to-use data-driven sports technologies. Our mission is to assist athletes in reaching their full potential by providing reliable data through robust analytics and sport technologies. Rapsodo is at the forefront of reshaping the sports tech industry, aligning with new trends and technologies, and transferring its electronic experience to this exciting and challenging environment. As Rapsodo, we are in a phase of rapid growth, actively reshaping the future, and taking significant strides toward the heart of sports tech solutions.

We are currently in an exciting phase of rapid growth and expansion and are seeking a Project Manager ready to join us in reshaping the future of sports technologies. The Project Manager will oversee the full execution of hardware/software/mechanical/data & algorithms projects. The primary focus of the Project Manager will be to lead a team of internal resources to successfully deliver Rapsodo's next-generation Sport-Tech Solutions to our clients and partners. As Rapsodo, we foster a culture of collective responsibility, where each team member contributes to the efficiency and solidity of our technology and operations, guided by our core values of hard work, teamwork, innovation, and agility.

Job Description:

• Oversee all Project Management Cycles from ideation to mass production, aligning with customer and project stakeholder expectations.
• Serve as the single point of contact for customer projects, responsible for implementing and communicating action plans to meet Customer Project objectives.
• Coordinate project schedules, resources, and information, working closely with customers to define project requirements, scope, and objectives.
• Develop project plans in alignment with project goals and perform cross-departmental planning for all functions involved.
• Lead design and development engineering and operations teams to execute the project plan in line with Rapsodo's commitment to customers in terms of delivery date, cost, and quality targets.
• Manage, monitor, and control project scope, risks, changes, and reporting activities from project inception through launch.
• Ensure that all Product Development Life Cycle processes are followed, and gates and milestones are accomplished.
• Ensure the proper and successful delivery and deployment of projects.

Job Profile:

• A BSc degree in Engineering is required, and an M.Sc. is a plus (preferably in Computer/Electronic Science Eng.).
• Possess 3+ years of project/program management experience, with a project management certification being advantageous.
• Experience with project management and collaboration tools, such as Jira and Confluence.
• Ability to communicate technical information clearly and succinctly to both technical and non-technical team members.
• Strong understanding of Software & System Design, Device & Platform Architecture, and experience in complete Product Life Cycle Development.
• Excellent communication, problem-solving, and analytical skills.
• Fluent in English.
• Solid presentation skills.
• Excellent interpersonal skills, including the ability to work across an international organization.
• Strong leadership skills, decision-maker, team player, self-motivated, with the ability to work effectively in a dynamic multi-cultural environment.

Main Responsibilities

Maintain and monitor complex clients’ systems:

• Responsible for technical support for complex systems and problems, ensuring performance of the asset (client) is maintained throughout the course of the contract
• Collate and evaluate statistical data related to the performance of the assets
• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

Manage responses to emergency situations:

• Facilitate responses to emergency situations and recovery activities
• Evaluate and provide fast resolution to critical field performance issues
• Visit sites to diagnose BBP operational issues and develop resolution plans for complex cases that cannot be easily resolved
• Review and approve recommended repair works for major equipment and system failures
• Check performance deviations and define root cause for any performance issues and to escalate to either Engineering or Performance team, as needed.

Provide oversight on maintenance work:

• Responsible for the planning of corrective, preventive and predictive maintenance activities to ensure BBP equipment and client systems are fully functional and in optimal operating condition, preserving BBP energy savings
• Optimise maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs
• Provide technical guidance on equipment and systems maintenance
• Endorse resourcing requirements to achieve operational state in accordance with BBP expectations
• Drive internal and subcontractor compliance with the health & safety standards and practices

Support Customer Support/Business Development teams in creating further business opportunities:

• Foster close collaboration with Customer support team to ensure client performance and satisfaction
• Advise customer support team to correct inefficient uses of energy, both technically and procedurally and to support with data justification
• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

Organise and develop the team:

• Coach and train Central Maintenance engineers
• Drive talent recruitment and development for the department in alignment with organisational strategy

Qualifications

• Diploma/Degree in Electrical or Mechanical Engineering, Controls, Energy or Environmental Engineering.
• Possess people management experience
• 2-5 years’ experience in an Energy or Mechanical Engineering is an added advantage
• Professional Energy/Sustainability related certification a plus
• Qualification in Refrigeration and Air-conditioning and Energy Management will be an added advantage
• Well versed with HVAC systems, basic knowledge, good understanding on ACMV system and equipment
• Ability to understand piping and ducting and to oversee installation of instrumentation works (power meters, temperature sensors, and pressure sensors).
• Strong written and oral communication skills for customer interaction and report writing
• A willingness to learn and work in a team environment with extensive contact with clients
• Strong communication skills with the ability to work autonomously
• Self-starter with strong analytical and troubleshooting skills
• High level of initiative with the ability to work under pressure and extended hours, if required to meet deadlines

COMPANY DESCRIPTION

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Ensure Content Code compliance in all our locally produced and acquired Indian programme broadcasts on FTA-TV Channels and on mewatch.

Responsibilities

• Vetting of Indian content (from local and foreign studios) on Vasantham and meWATCH for Code compliance.
• Assessment of pre-production scripts and highlighting of potential concerns in local content.
• Ability to make editorial amendments to mitigate content issues and sensitivities.
• Recommend appropriate consumer advisory ratings and scheduling suitability of programmes.
• Research on specific themes/subjects that may have sensitivities for local broadcast.
• Craft engaging synopses for acquired programmes for media / press release.
• Work closely with Programming / Marketing / Scheduling / Subtitling & Sales teams in achieving our corporate goals. 

• Ability to work independently and under pressure to meet broadcast deadlines.
• General Degree in any discipline.
• Experience in Broadcast / Media regulations and compliance will be beneficial.
• Keen awareness of social/community sensitivities in Indian TV programming for broadcast on Vasantham and meWATCH.
• Knowledgeable of local and regional political and bi-lateral concerns of the day.
• Possess a general understanding of local laws & regulations.
• Ability to comprehend Indian dialects is an asset.
• Possess good English writing skills for effective communications on compliance matters with internal and external stakeholders.

The Project Manager plans, takes ownership of, and leads the successful implementation of projects to achieve project objectives. He/she assembles project resources, drives project progress, facilitates interaction and aligns tasks of various parties, and manages risks to achieve overall success. He develops and identifies advances/opportunities in project management to improve timely delivery of projects and efficient use of resources. He/she ensures the adoption of appropriate project metholodologies (Agile, Waterfall, or Hybrid), frameworks, practices, and tools, adapting them as necessary to achieve desired outcomes.

The Project Manager is an effective team player who manages project timelines, stakeholders, deliverables and resources in a structured manner. He adopts an analytical and strategic approach in developing and communicating solutions that meet project objectives and stakeholder needs.

Responsibilities

• Deliver multiple projects on time, within budget and at expected job margin/s, managing project resources and activities accordingly.
• Detailed planning (initial and ongoing) for projects based on realistic effort estimates and considering all potential risks. Methodologies/ approaches may include Waterfall, Agile, Hybrid as necessary or appropriate.
• Manage scope for projects tightly to avoid effort and time delays, including ensuring planning/scoping deliverables are sufficiently specific, and engaging client stakeholders to avoid scope creep. Establish basis and secure client approvals and POs for Change Requests where necessary to avoid revenue leakage.
• Assemble project teams (with appropriate resource loading, levelling and baselining) and provide effective onboarding to ensure individual roles and responsibilities are clearly communicated. Ensure team members are adequately skilled and equipped (e.g. with training, information, or coaching/mentoring) to deliver to their work assignments.
• Closely monitor and manage teams’ tasks and activities to ensure timely and quality delivery, establishing, recording, and reporting on performance metrics at teach stage of the projects.
• Monitor team members’ personal performances, celebrating success and managing issues as necessary to ensure personal and team goals are met.
• Secure timely sign-offs from clients and to ensure prompt billing.
• Adhere to Project Management Office policies, procedures, and standards. Where necessary, adapt or institute standards to ensure good project management practices.
• Communicate with all stakeholders (at all levels) on a regular and timely basis to inform and communicate as required, providing reporting and facilitating decision making at appropriate levels.
• Ensure the creation and maintenance of project documentation (charters, schedules, statement of work, deliverables, requirements, approvals/sign off, etc.).
• Proactive management and communication of issues and risks with appropriate and timely resolution and mitigation actions.
• Ensure all project related Scope, Efforts and Resource are billable.
• Creating and maintaining professional relationships with client personnel and Di team members.

Qualifications

The candidate for this role must:

• This is not an entry level position; the candidate must have experience in directly managing multiple project teams and client relationships confidently
• Demonstrate the ability to present information clearly, concisely, and accurately, communicating effectively with senior clients, DI stakeholders, and delivery team members.
• Communicate directly, openly, honestly and respectfully.
• Confront issues openly and quickly, and tactfully communicate sensitive information.
• Work in a highly collaborative environment.
• Flexibility, relationship building, communication skills and time management are essential to success in this position.
• Be willing and able to travel (local and international) as required.
• Ability to influence decision making.
• Identity Governance & Access management knowledge would be an added advantage.

Minimum Required Experience:

• Strong experience in project management, project planning & execution (at least 5 years).
• Key contributor in projects composed of multi-discipline teams (Hardware, Software, Systems, etc.).
• Key contributor in projects across multiple methodologies (Waterfall, Agile, Scrum, etc.).
• Proficient skill level with Microsoft Project or equivalent.
• Expert skill level with Microsoft Office and Visio.

Preferred Experience:

• Bachelor of Science; Bsc Information Technology or Msc Information Technology, Graduate.
• Project Management Professional Certified (PMP) or a subject matter expert in work management
• Delivery methods (preferred).
• Demonstrated track record of successful management on multiple projects.
• Public speaking and reporting to C-Suite level audience.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Summary of essential job functions

• manage store operations
• lead and supervise a team of Assistant Managers, Supervisors and Crew
• ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
• maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• coach staff in providing excellent service experience to all customers
• handle all customer queries and feedback in a professional and timely manner
• ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to
• handle selection and recruitment of staff
• monitor work performance of all staff and enforce discipline when necessary
• ensure on-the-job training is conducted for all staff
• check on supplier operations and provide feedback to the Supply Chain Department if necessary

Minimum requirements

• GCE 'O' level
• at least five years of relevant working experience in the food and beverage industry (experience in Japanese cuisine will be an added advantagee
• a natural leader, highly communicative to lead and motivate staff
• quality-driven with good understanding of local food and beverage trends
• trained eye for detail and customer-centric
• ability to work in a fast-paced environment