Responsible for processing membership applications, providing exceptional customer service, and maintaining accurate membership records. Possess a strong understanding of club rules, regulations, and offerings to effectively communicate with members and address their needs.

What you will be doing

• Membership Processing: Efficiently process new membership applications, renewals, resignations, terminations, and other membership-related transactions
• Data Management: Maintain accurate and up-to-date membership records, including photographs, contact information, and membership status.
• Member Support: Provide excellent customer service to members by addressing inquiries, resolving issues, conducting Club Tours, and assisting with membership-related matters.
• Membership Communications: Develop and implement effective communication strategies, including sending welcome packages, renewal reminders, and other relevant notifications.
• Sales and Marketing: Generating leads, following up on inquiries, and delivering product information. Assist in planning and executing marketing campaigns and track key performance indicators (KPIs).
• Report Generation: Generate regular reports on membership trends, statistics, and performance metrics.
• System Maintenance: Update and maintain the membership management system to ensure data accuracy and efficiency.
• Compliance and Security: Ensure compliance with all relevant regulations and security protocols related to member data.

What we are looking for

• Candidates who hold a Diploma/ GCE “A” levels is preferred.
• Excellence customer service with good interpersonal skills
• Proficiency in oral and written English, another language is a plus (To liaise with English and Mandarin-speaking associates)
• A collaborative team player with strong communication, customer service, and interpersonal skills
• Prior Sales and marketing experience is a plus.
• Positive and proactive attitude
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

We are looking for an Events/Outreach Executive in the Public Sector (Media industry) to assist our team in general admin and event management.

Duration: 11 months
Salary: Up to $3,450/month

Job Responsibilities:

• Develop quarterly news update for Enterprise partners
• Assisting in design and producing of communication materials (Socials, EDMs) to raise awareness of our portfolio of open-source companies
• Outreach to new developers’ communities and augment them to the existing community
• Support outreach engagement efforts (Meet-ups & Conferences)
• Increase exposures for our portfolio of companies to interested developers
• Other adhoc duties as assigned

Looking for:

• Singaporeans only
• Min. Degree in Business Administration or its equivalent
• Experience in event management will be preferred
• Good written, verbal and presentation skills
• Good awareness of current affairs and interest in emerging tech landscape

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence.
Only shortlisted candidates will be contacted.


Chloe Chew (R1768631)
ScienTec Consulting Pte Ltd | 11C5781

Overview

The Client Relations role focusing on Client Lifecycle Management at Biohackk is integral to increasing the lifetime value (LTV) of existing clients.

This role is dedicated to guiding clients through optimal programme pathways, ensuring they receive personalized recommendations to achieve better health outcomes. A major responsibility is encouraging annual commitments to Biohackk's "Advanced Blood Chemistry" analysis, which aids clients in monitoring and achieving their peak health state, thereby fostering recurring revenue and client retention.

This role involves deep collaboration with the Marketing team to effectively communicate the benefits of programme upgrades and annual health diagnostics, ensuring clients are engaged and informed about the best options to achieve their health goals.

Key Responsibilities

• Client Engagement and Programme Optimization: Personalized Programme Recommendations: Conduct detailed consultations with clients to assess their current health status and satisfaction with existing programme, recommending upgrades that align better with their health goals.
  Client Education and Support: Utilize marketing materials and strategies to educate clients about the benefits of consistent health monitoring and the advantages of higher-tier programme options.
  
• Annual Health Diagnostics Promotion: Annual Check-Up Encouragement: Actively promote the "Advanced Blood Chemistry" analysis, explaining its importance in monitoring and optimizing health outcomes.
  Follow-Up and Retention Initiatives: Work closely with the Marketing team to develop campaigns and materials that highlight the benefits of annual diagnostics, encouraging repeat bookings and ongoing engagement.
  
• Revenue Growth and Retention: Programme Upselling: Use marketing insights to strategically encourage clients to consider more comprehensive health programme, demonstrating the long-term health benefits and personalized approach of these options.
  Client Retention Strategies: Develop marketing-driven retention strategies to ensure clients are continuously engaged and see the value in returning each year for diagnostics and programme renewals.
  

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Buona Vista
• Working Hours: Mon- Fri (office hours)
• Hybrid Working Arrangement
• Possibility of travelling overseas (once/twice per year)

Key Responsibilities

• Design, develop and manage study visits and training programmes for international delegates of the assigned countries/region
• Conduct research on regions, countries and institutions
• Network and build strategic partnerships with key stakeholders and clients
• Involvement in administrative duties, project management and business development work

Key Requirements:

• ONLY SINGAPOREAN
• Degree in international relations, public policy, business administration or any related field.
• Minimum of 1 years of experience in Learning and Development field would be a plus!
• Open to travel overseas.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Develop and execute digital marketing strategies and campaigns across various platforms (social media, email, website, etc.).

• Create engaging content, including graphics, videos, and blog posts, to promote Peacehaven's services and initiatives.

• Manage and grow our social media presence by creating and scheduling posts, responding to comments, and analyzing performance metrics.

• Optimize website content for SEO to increase organic traffic and improve search engine rankings.

• Monitor and report on the effectiveness of digital marketing efforts using analytics tools.

• Collaborate with internal teams to ensure consistent messaging and branding across all digital channels.

• Stay updated on the latest digital marketing trends and best practices to continuously improve our strategies.

• Plan and execute events from conception to delivery and able to work on some weekends.

• Bachelor's degree in Marketing, Communications, or a related field preferred.

• Proven experience in digital marketing, preferably in the non-profit or healthcare sector.

• Strong understanding of social media platforms, SEO, and content creation.

• Proficiency in using digital marketing tools and analytics platforms (e.g., Google Analytics, Hootsuite, Canva).

• Excellent written and verbal communication skills.

• Creative mindset with the ability to think outside the box.

• Ability to work independently and as part of a team.

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 8.30am to 5.45pm (Monday to Friday, 45 minutes lunch break)

Working Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Position Overview:

We are seeking a seasoned IT Project Manager with a minimum of 10 years of experience to lead and manage complex IT projects, particularly in the public sector. The ideal candidate will have expertise in CRM solutions, a proven track record in project management within Singapore’s public sector, and a strong ability to deliver high-quality solutions that align with organizational goals. As this role involves working closely with government agencies, only Singapore Citizens or Permanent Residents (PR) will be considered.

Key Responsibilities:

• Project Planning and Execution:

• Lead the planning, execution, and delivery of IT projects, ensuring alignment with scope, budget, and timelines.

• Develop and maintain comprehensive project plans, including risk management, resource allocation, and milestone tracking.

• Stakeholder Engagement:

• Collaborate with public sector stakeholders to understand requirements, define project objectives, and secure approvals.

• Act as the main point of contact between clients, vendors, and internal teams, ensuring effective communication throughout the project lifecycle.

• CRM Implementation (Preferred):

• Manage projects related to CRM implementation and enhancement, ensuring systems meet business needs and compliance requirements.

• Work with technical teams to integrate CRM solutions with other enterprise systems.

• Public Sector Expertise:

• Ensure projects adhere to Singapore public sector IT governance frameworks, standards, and procurement processes.

• Leverage knowledge of public sector operational requirements to deliver tailored solutions.

• Team Leadership:

• Manage and lead cross-functional project teams, fostering collaboration and accountability.

• Provide mentorship and guidance to team members, ensuring optimal performance and professional growth.

• Budget and Resource Management:

• Oversee project budgets, ensuring cost-effectiveness and adherence to financial constraints.

• Allocate and manage resources effectively to meet project demands.

• Monitoring and Reporting:

• Track project performance and progress using appropriate tools and metrics.

• Prepare and present detailed project reports to senior management and stakeholders.

Qualifications:

• Experience:

• Minimum of 10 years of experience in IT project management.

• At least 5 years of experience managing projects in the Singapore public sector is mandatory.

• Hands-on experience with CRM solutions, such as Salesforce, Microsoft Dynamics, or similar platforms, is highly preferred.

Education:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

• PMP, PRINCE2, or other relevant project management certifications are advantageous.

Technical Skills:

• Strong understanding of IT systems, enterprise applications, and system integration.

• Familiarity with public sector IT governance, procurement policies, and compliance standards.

Soft Skills:

• Exceptional communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.

• Strong analytical and problem-solving skills.

• Proven ability to manage multiple priorities in a fast-paced environment.

Requirements:

• Mandatory: Singapore Citizen or Permanent Resident (PR) due to public sector engagement requirements.

• Demonstrated experience in managing IT projects within the Singapore public sector.

• Availability to work on-site in Singapore as needed.

Product area

Google takes its responsibilities seriously, including engaging with government and other stakeholders on important public policy challenges. The Government Affairs and Public Policy (GAPP) team leads the company’s engagement with executive branch officials, legislators, regulators and third-parties in the formation of public policy. Working closely with Google leaders, GAPP seeks to identify key policy issues, listen carefully to others’ views and opinions, and distill and share the company’s perspective on those issues with external stakeholders. While we focus on challenges affecting the internet, our issue areas are increasingly broad and encompass many areas where public policy, business, and technology intersect.

Job description

As a member of Google’s Government Affairs and Public Policy team, you'll be part of a diverse global government affairs team, working across regions, product areas, and functions. You’ll combine creativity and intellectual excellence with the organizational skills to manage various campaigns, projects and initiatives. In this role, you’ll advocate for Google to bring external perspectives back into the company to inform our perception and direction. You're passionate about the opportunity to shape the future of how we use and build technology for everyone.

Additional job description

As a member of the Public Affairs team for the APAC region, you will be focused primarily on the Japan market. You will work with the broader Government Affairs and Public Policy team, and key cross-functional stakeholders in Marketing, Public Relations (PR) and Google Organization at the market level to shape Google’s efforts to demonstrate our positive economic and cultural impact on the country.

You will be a member of APAC GAPP team that develops our regional strategy to build and maintain reputation with policymakers and influencers, find common ground with stakeholders through events and convenings, and demonstrate Google’s value to policymakers in new and creative ways. You will design and organize critical plans and initiatives at the market level. You will need excellent investigative and organizational skills, the ability to communicate efficiently in person and in writing, an aptitude for learning, an ability to develop and implement creative ideas and the discipline to manage multiple projects with tight deadlines.

Qualifications

Job responsibilities

• Develop tactical policy direction for a full range of policy and geopolitical issues that impact Google as well as critical infrastructure, innovation, emerging technology and the web more widely.
• Represent the team on country level geopolitical risk for issues impacting Google operations in key APAC markets.
• Collaborate with internal stakeholders in the Japan, APAC and US headquarters.
• Engage government agencies, regional institutions, associations, think tanks, experts and others to support policies that will help create/maintain a user-focused online environment and an open internet.
• Provide support and advice to the GAPP Country Lead for Japan as well as the APAC Public Affairs Lead, including the execution of logistical arrangements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience working on technology policy issues within government, think tanks, public interest groups, law, or relevant industry associations.
• Experience managing cross-functional projects.

Preferred qualifications

• Experience in politics, public advocacy or private sector government affairs, with an understanding of government tech policy and governance, cybersecurity, critical infrastructure and navigating the APAC geopolitical environment.
• Knowledge of the technology sector or issues impacting emerging technology (e.g., Artificial Intelligence, cybersecurity, competition, data, privacy, etc.).
• Ability to help, develop and deliver high level visits and events and programs in support of the policy agenda.
• Ability to write and translate complex issues into a language suitable for technical and non-technical audiences. Excellent decision-making, communication and presentation skills.

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 years contract
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace. We are seeking a friendly and proactive Showroom Executive to enhance our sales team and drive customer engagement in our showroom. The ideal candidate should possess exceptional customer service skills, able to work flexible hours, including weekends and have a keen eye for visual merchandising. This role is essential in creating an inviting environment that showcases our products while meeting and ensuring a memorable and enjoyable viewing experience.

Key Benefits:

• Join a supportive and collaborative Showroom team
• Salary and benefits package commensurate with experience
• Promote work life balance
• Clothing allowance
• Monthly grooming allowance
• Work in central area of Singapore

Key Responsibilities:

• Delivering an intuitive and enjoyable customer-centric experience. To interact and provide appropriate advice to visitor's need and attend to enquiries with a pleasant disposition at all times.
• Build customer profile by documenting and maintaining of customer’s data promptly.
• Ensure showroom is well maintained in a pristine condition at all times.
• Inventory management to ensure samples and collaterals are well stocked.
• Skillful correspondence on brand’s social media platform enquiries.
• Co-operate and work effectively with other Departments to resolve all customer related queries / requests.
• Ready to undertake additional showroom related tasks where necessary.

Job Requirements:

• Minimum GCE “O” Levels with at least 2 years of experience in frontline customer services.
• Proven experience in customer-facing roles, preferably in a showroom, retail or sales environment.
• Knowledge in home renovation or material supply processes is an added advantage.
• Ability to converse excellently with English and Mandarin speaking customers.
• Self-motivated, outgoing personality and above-average EQ.
• Resourceful in tackling different situations, and ability to think creatively and work independently.
• Professional and polished demeanour.
• Able to commit to 5.5 days per week (shift work) | Working Hours : Mon to Fri (10am to 7pm), Sat, Sun and PH (10am to 5pm).
• Only Singaporean or PR are required to apply.

By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to [email protected]

BENEFITS:

• Outlet monthly sales incentive
• 5 Days work per week
• 44 hours weekly (OT & Off in lieu compensation)
• Staff Meals provided
• Transport from Vivo MRT to FOC Sentosa directly in and out daily
• Referral Fee (Up to $3000/-) *
• Uniform provided
• Career Growth Opportunities
• Employee discount of 25%
• Birthday treat for 2pax (Worth up to $150)
• Leave Benefits
• Medical Benefits

RESPONSIBILITIES AND MEANS:

· Maintain a charming and groomed appearance as we greet our guests during their entrance to our venue

· Managing Reservations, walk ins & Event bookings below 40 guests

· Knowledge of the offers provided by the venue is required, such as Food, Beverage, Seating Options and Promotions

· Knowledge of Reservation Flow; Consumer View, Booking Platforms, Booking Processes

· Knowledge of Reservations/ Events Policies

· Monitor daily bookings and ensure assigned tables are prepared prior to their arrival

· Ensure that all requests are properly noted on reservation lists and followed up with

· Showing guests to their assigned tables

· Provide menu and announce server’s name

· As a member of the Front Desk, you will also be required to keep informative with the abouts in Sentosa; Ongoing and upcoming Events. Transport timings and methods. Directions and Map of Sentosa etc

· Know the profile of your guests before shift to anticipate and have a sense of who is visiting the Restaurant. Ensure all reservation requests and VIPs of the day are communicated to the respective service captains

· Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services

· Maintain constant awareness of operations and reservations on site

· In this role, you will be responsible for anticipating upcoming reservations, turnovers, and ensuring that walk-ins and last minute reservations are handled in a timely manner in each of the respective seating areas based upon turnovers, peak periods, and the current manpower availability to assure smooth operation flow

· Maintain efficiency in response; Phone Calls, Email Enquiries, Whatsapp Enquiries

· Constantly updated with incoming Reviews; appraise and bring up to the Team on Positive and Negative Reviews. Address customer complaints and escalate to the Guest Relations Manager

· Cashier duties; completing transactions, opening and closing cashier duties

· Data Reporting; updating of sales report

Job Description:

The Cluster Customer Relations scope includes the end-to-end internal and external customer support to ensure complete, accurate and timely documentations in accordance with Company’s policy and related Regulatory Compliance. The duties and responsibilities include but not limited to the following:

A. Job Role

1. GIRO

• Ensure all children are sign up for GIRO
• Keep copy of all the GIRO forms to track whose GIRO is successful and rejected
• To observe and adhere to Skool4Kidz's policy to comply with all applicable primary and data protection laws in accordance with the Singapore’s Personal Data Protection Act 2012 (PDPA)

2. Arrears & Bad Debts

• To obtain updates from AFD on status of GIRO runs twice monthly
• To follow up with parents whose GIRO deduction is unsuccessful twice monthly
• To inform Principal of the arrears to be collected from Parents by NETS at the centres (Oversight)
• To escalate bad debts to respective Cluster Operations Director and assist in recovery actions

3. Reporting and Documentation

• To provide updates of their centres for management when required on Arrears report.

4. Audits Support

• To support the Principal for audits by internal and external auditors

5. Others

• To support respective Cluster Operations Directors in any other operational duties and special
• projects, if required
• Undertake any other Adhoc duties or projects as assigned by Supervisor.

B. Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• Minimal 3 years of working experience in the related field is required for this position.
• Aptitude for reviewing data, strong analytical skills and meticulous
• Team Player
• Collaborate and support different units / stakeholders
• Able to adapt to fast pace
• Proficient in Microsoft applications such as Word, Excel and PowerPoint

Department: Human Resource

• Reporting to the Chief Human Resource Officer, you will partner leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives.
• Responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation
• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead in AH Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Must have experience working in government sector with more than 500 headcounts
• Foundational knowledge of EA, IR, TAFEP
• Facilitative skills to work with staff
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

Interested applicants, please feel free to reach out to us at my email address

[email protected]

EA Reg No.: R1436439 | EA Licence: 17C8713

**We regret to inform only shortlisted candidates will be notified

About Sembcorp Industries

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billions of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

Responsibilities

In order to effectively undertake the responsibilities listed below, we are looking for a candidate who has experience in both corporate communications as well as marketing communications functions. This person will need to be a strong writer who is well-versed in the different types of content writing to communicate effectively in a corporate environment as well as in marketing copy. It is also essential to be experienced in digital marketing.

Key responsibilities include:

• Maintaining a clear and strong corporate image of the organisation through accurate and consistent application of the corporate identity and values, initiating and implementing corporate communication programmes and campaigns to strengthen the corporate brand. This includes corporate social responsibility initiatives, corporate events and trade conferences.
• Developing, drafting content and maintaining effective communications materials for both internal and external stakeholders including the corporate website, social media and other promotional materials.
• Strategising, developing and implementing campaigns for marketing communications purposes to promote our products and services. This includes online and offline platforms.
• Conduct media monitoring and manage crisis alerts.
• Any other ad-hoc duties as assigned.

Requirements

• Bachelor's Degree with minimum 8 years of relevant working experience
• Exceptional verbal, written communication and editing skills in English. Command of the Indonesian language will be an advantage.
• Experienced in strategising, developing and leading digital marketing campaigns.
• Experienced in executing communications initiatives and events overseas
• Strategic thinker with excellent project management, analytical and problem-solving skills with the ability to independently manage multiple projects
• Able to work effectively in a complex environment, to create and maintain excellent relationships with both internal and external stakeholders
• Meticulous with a strong sense of urgency and responsibility

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

Institution-first Mindset – Put the interest of the Group ahead of individual interests.

Collaboration – Deliver through collaborating across markets, businesses and functions.

Accountability – Hold team and self-accountable to deliver on our commitments

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

Manager / Assistant Manager – Branding and Marketing Relations (PIAR) [NIE]

Responsibilities:

NIE is seeking to hire a Manager/Assistant Manager – Branding and Marketing Relations in the Public, International & Alumni Relations Department. This position oversees marketing, branding, and publicity for NIE to both internal and external stakeholders using various platforms. It ensures the alignment of NIE's image with its mission, vision, and values. The position also manages and plans corporate events and visits, ensuring positive brand experience amongst guests and visitors. This is a 1-year contract position.

The responsibilities include but not limited to the following:

1. Build and manage NIE’s brand identity and reputation

a. Enforce brand guidelines to ensure consistent use of the NIE identity across all channels and touchpoints.

b. Continuously review and refinement of NIE brand management strategies to ensure that the brand remains relevant.

c. Produce marketing and publicity assets both above and below the line.

2. Manage the NIE corporate website as business lead

a. Oversee the management of the NIE corporate website.

b. Develop strategies that would align key messages in line with the NIE roadmap to ensure currency and relevance of content.

c. Work with departments across NIE for content management and approval

3. Organise corporate events such as:

a. Visits.

b. Anniversary celebrations.

c. Centre launches.

d. Graduation events.

e. Alumni events.

Requirements:

· A university degree in Business, Hospitality, Marketing or Communications.

· At least three years of working experience in a relevant field.

· High-level of written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to details in presenting high quality marketing and communications content.

· Experience in PR, branding, marketing, content production or media relations will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

· Good research skills with a keen eye for details.

Closing Date

The closing date of the advertisement is 5 December 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to the availability of seats.

Job Description:

• Handle phone/video calls, emails and meeting with SNEF Members and/or Tripartite Partners professionally
• Advise SNEF Members on issues of immediate level of difficulty
• Collect and synthesize requisite data for analysis of human resource, industrial relations and business issues for management reporting
• Plan, organise and execute the division’s events, including pre and post event activities
• Integrate new technology and/or new compliance requirements to optimise and safeguard the IWR Team’s operations and service delivery

Requirements:

• Working knowledge of Singapore Employment laws, tripartite guidelines and compliant practices
• All the critical core skills under Skills Future Singapore Framework

(a) Thinking critically - with emphasis on sense making and transdisciplinary thinking

(b) Interacting with others - with emphasis on communication and collaboration

(c) Staying relevant - with emphasis on digital fluency and self-management

• Minimum 5 years of recent and relevant HR work experience

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Founded in 2007 by renowned jewellery designer and gemmologist, Tanja Sadow, JDMIS is a dynamic enterprise that prides itself on providing inspirational, state-of-the-art of facilities and exceptional jewellery education. Located in the heart of the Civic/Arts Distrinct with two dedicated workshops, JDMIS delivers exceptional jewellery education in Singapore and online to students around the world! JDMIS also supports a specialized retail studio currently operating our of the Design Orchard Retail Space where its graduates can launch their jewellery careers.

The School’s mission is to enable the success of the next generations of jewellery artists and entrepreneurs. We strive to cultivate a sense of community in a nurturing, yet highly professional environment for our staff and students.

What makes working at JDMIS worth it:

• International and multi-cultural: you will interact daily with colleagues, instructors and students from various countries and ethnicities
• Dynamic and fun: our agile team makes decision quickly with no politics or red tape, while maintaining a high standard of work and SOPs
• Professional empowerment: As with most specialized small businesses, each member’s responsibilities can be broad, but we also welcome innovative ideas and suggestions and let you expand your experience through various projects.
• Work-life balance: we avoid any over time to ensure our staff will be able to enjoy personal and family time
• Generous staff discount for all jewellery courses that the school provides! You are more than welcome to take up courses on your off days.

For more information about the JDMIS, please visit www.jdmis.edu.sg

Responsibilities

Are you passionate about being a successful salesperson who forms meaningful relationship with your clients? Are you looking for a fulfilling experience in jewellery and/or education?

As one of the first people students meet as they enter the Jewellery Industry, your role in guiding them towards the skills they need to achieve their goals is crucial. Most students who come to JDMIS find us by themselves, and many do not know how to navigate the industry or how they can make jewellery a rewarding part of the lives. It is your salesmanship and enthusiasm that can turn interested visitors into eager students who may then become passionate and successful jewellery artisans and professionals.

The successful candidate will:

• Be familiar with course details, schedules and selling points so that you can communicate to potential students effectively.
• Work as part of a team to up-sell/cross-sell courses to achieve our monthly sales target.
• Be alert and ready to have quick but constructive responses to questions asked during conversations. You want to be able to notice what students say so that you can advise them accordingly, and also take the opportunity to generate interest in them about suitable courses.
• Build a relationship with clients so that you can understand their goals and point them in the right direction.
• Bring your own experiences and ideas and share them with the team as we constantly work towards improvements. Be able to remain calm should difficult situations arise with customers. Diligently navigate and update JDMIS’ database of students, potential students, courses, and products.
• Follow established procedures while keeping an eye out for potential improvements.
• Enjoy helping people in a creative environment and take pride in your work.

Work Schedule:

The school is open every day except Friday, from 10am – 7pm (Sundays we open slightly later at 11am instead). Members of the sales team come are expected to come in 30 minutes before the opening time to ensure that we are ready to welcome students.

We have a 44-hour work week and all staff are committed to working on at least one day of the weekend

Requirements:

• You should be able to hold a conversation with your clients with excellent English. It is important that you can communicate constructively and clearly to individuals and groups alike
• GREAT personality – someone who loves meeting people and cares about providing good service!
• You should be comfortable with working on a computer.
• Ideally, we are looking for an experienced salesperson with 5 years of relevant working experience. However, what is most important is enthusiasm towards your work and the willingness to learn. If you lack specific sales experience but feel like this could be a good fit, you should still apply!
• Applicants must be willing to work in Bugis - this is not a remote or WFH position.

To apply for this position, please send your Resume and any supporting document to [email protected]. You may also call us at 6221 5253 during office hours for any inquiries.

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn
• Able to work on Saturdays

Location

Upper Thomson

5.5 days

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,500.00 per month

We regret that only shortlisted candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• Assist in student and employer queries pertaining to internship matters within stipulated timeline.
• Assist in monitoring student applications and job postings from employers.
• Manage and process students internship enrolment and grade processing.
• Take part in streamlining the current processes and systems to improve the efficiency of the internship procedures.
• Generate Placement letters for students.
• Engage with companies in various industry sectors, in alignment with the needs and strengths of Computing students.
• Assist to organise relevant workshops and trainings to ensure that our students develop skills needed to grow their careers and conduct effective job searches.
• Assist to organize networking sessions to create additional platform to connect corporates and students.
• Assist to coordinate and provide logistical support for events, seminars, and workshops.

Qualifications

• Diploma or Degree holder
• Those with no experience may apply
• Highly self-motivated individual who is independent and adaptive
• Able to work under pressure, in a fast-paced environment with multiple timelines and stakeholders
• Excellent project and time management skills
• Tact and discretion in handling sensitive information
• Demonstrate initiative and good interpersonal communication skills
• IT savvy and proficient in MS Office applications
• The successful incumbent will be offered an initial 2 years’ employment contract, subject to renewal

Only shortlisted candidates will be notified.

Nearest MRT: Labrador Park
Contract Duration: 11 Months
Working Hours: 8.30am – 6pm (Mon – Thu), 8.30am – 5.30pm (Fri)
Basic Salary: $3,450 per month

Job Responsibilities:

· Support engagement of individual ASEAN Member States.

· Coordinate, organise and serve as Secretariat for the events.

· Assist in coordinating projects such as ASEAN Guide on Anti-Scam Measures and Policies / Report on Privacy Enhancing Technologies.

· Coordinate and liaise with foreign delegations to support visits of ASEAN VIPs for Tech event.

· Provide administrative and logistical support for international meetings.

Job Requirements:

· Bachelor’s Degree in Social Sciences, specialising in fields such as International Relations / Political Sciences / Public Policy and Global Affairs.

· Immediate Starters are preferred.

· Entry Level applicants are welcomed to apply.

· Only Singaporeans

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job description – Digital technologies and Artificial Intelligence (AI) in preventing and monitoring dengue and Covid-19: A comparative study of Singapore and other countries

Position: Research Assistant (Bachelor degree/Master level)
Contract: 4 months
Location: Singapore, CNRS@CREATE (NUS campus)

We are seeking a motivated Research Assistant (RA) to support a multidisciplinary project that investigates prevention strategies for dengue and Covid-19 in Singapore (https://www.cnrsatcreate.cnrs.fr/space/). The research emphasizes the transformative role of digital technologies and AI in public health management.

Tasks:

• Conduct literature reviews on the use of digital technologies and AI applications in public health, focusing on dengue and Covid-19 prevention, monitoring, and control.
• Assist with data collection through interviews with stakeholders (public health officials, tech developers, researchers) and through document analysis of government reports, policies, and relevant publications.
• Support comparative analysis of prevention strategies, focusing on digital technologies (mobile apps, AI, IoT, drones) used in different countries.
• Analyze secondary health data (e.g. dengue incidence rates, app usage statistics, etc.) and integrate qualitative findings from interviews.
• Assist in preparing academic manuscripts, policy briefs, and presentations.

Qualifications:

· Bachelor's or Master's degree in public health, geography, urban studies, data science, or a related field.

· Experience with qualitative research methods.

· Strong interest in digital technologies, AI, and public health in Asia.

· Proficiency in literature reviews, data analysis, and report writing.

· Excellent communication skills and the ability to work in a collaborative environment.

Preferred skills:

· Knowledge of health policies and urban public health challenges in Asia.

• Familiarity with research ethics, especially in relation to interviews or handling public health data
• Familiarity with Southeast Asian contexts, especially Singapore and neighboring countries.
• Proficiency in English, both written and spoken, is essential. Proficiency in additional languages spoken in Southeast Asia would be a plus, though not required.

· Ability to work independently with minimal supervision, effectively managing time, staying organized, and ensuring timely completion of tasks.

Additional information:

· The applicant must be based in Singapore and have the right to work there.

· The grade of appointment will be determined based on the candidate’s academic qualifications and years of relevant experience.

Application: Please send your CV, a cover letter, and one writing sample (e.g., academic paper, report) to elisabeth.peyrouxatcnrs.fr. In your cover letter, please highlight your relevant experience and explain why you are interested in this research project.

Application Deadline: 16 December 2024

Start Date: 2nd of January 2025

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekend)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg emails
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Summary

• Refer and familiarise with the following for daily operations:

1. Handling Customer Complaints at Call Centre
2. Pausing in Queuemetrics
3. Queuemetrics Logging Off
4. Queuemetrics Login
5. Web Portal Appointment Bookings
6. Appointment Booking for Australian Visa Application

• Provide prompt, accurate and updated information for all queries via incoming calls/emails.
• Committed, timely efforts to attain the targeted result by making outbound calls.
• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• E-mails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.
• Multi lingual officers should support the callers with the possible language other than English. Mandarin, Malay, and Tamil speaking assistance to be provided without any hesitation.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• A fairly high degree of patience, diplomacy, sensitivity, courtesy, problem-solving skills and self-motivation
• Able to work independently as well as in groups/teams with minimal supervision
• Conversant in at least two language
• A good and healthy sense of humour, although not mandatory

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Responsibilities:

• Developing rich and quality campaigns to ensure that the social calendars are aligned with business objectives

• Conceptualise and drive campaigns to profile the hospital, its initiatives and professions

• Develop and execute staff engagement plans to improve engagement and strengthen organisation culture

• Providing communications counsel and support to departments, including branding and editorial oversight for collaterals

• Develop and manage crisis communications, and participate in emergency preparedness exercises

Requirements:

• Degree in mass communications, public relations or journalism

• Good communication and interpersonal skills, creative, meticulous and results-oriented

• Able to work independently in a fast-paced environment

• A team player

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Developing rich and quality campaigns to ensure that the social calendars are aligned with business objectives

• Conceptualise and drive campaigns to profile the hospital, its initiatives and professions

• Develop and execute staff engagement plans to improve engagement and strengthen organisation culture

• Providing communications counsel and support to departments, including branding and editorial oversight for collaterals

• Develop and manage crisis communications, and participate in emergency preparedness exercises

Requirements:

• Degree in mass communications, public relations or journalism

• Good communication and interpersonal skills, creative, meticulous and results-oriented

• Able to work independently in a fast-paced environment

• A team player

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599