ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

The National Institute of Education invites suitable candidates to join the Office of Academic and Faculty Affairs (AFA) as a Manager, AFA. This is a 2-year contract post.

ABOUT THE OFFICE OF ACADEMIC AND FACULTY AFFAIRS (AFA)
The Office of Academic and Faculty Affairs oversees the recruitment as well as the career and leadership development of NIE faculty. Day-to-day operations include the full spectrum of administrative processes for faculty appointment, promotion & tenure, contract renewal, and appraisal of faculty. The Office also manages start-up grants, faculty-related data management systems, and faculty recognition awards. Additionally, the AFA Office works closely with the Academic Departments, Human Resource, and IT departments of NIE to ensure the smooth running of all matters related to faculty processes.

JOB SCOPE
The job of the Manager, AFA, is to work collaboratively with the AFA team to manage and perform administrative processes that come under the purview of the AFA Office. The scope includes:

Responsibilities

Management of Faculty-related Processes

• Oversee administrative and evaluative processes for faculty appointments, promotions & tenure, contract renewals, lecturer promotions, and emplacements, ensuring alignment with NIE and NTU guidelines.
• Review dossiers and documents submitted by faculty to ensure accuracy and adherence to university policies.
• Provide guidance and prompt responses to faculty and administrators on faculty-related matters.
• Identify and implement enhancements to streamline faculty-related operations.

Faculty Engagement, Development, and Special Projects

• Organise professional learning communities and engagement sessions to enhance faculty understanding of NIE policies and guidelines.
• Support the operationalisation of faculty development and talent attraction initiatives.
• Collaborate with the Assistant Director and team to design and administer faculty surveys aimed at improving engagement.
• Assist with the planning and rollout of faculty development strategies and initiatives.
• Conduct research, including literature reviews and environment scans, to support faculty development projects.
• Monitor global trends in faculty engagement and development to align NIE’s practices with international standards.

Faculty-related Data Management Systems

• Manage faculty-related data systems (e.g., Student Feedback on Teaching, Academic Workload System, Publications and Research Database System).
• Work with the Digital Solutions Department to troubleshoot technical issues and recommend user-friendly solutions.
• Utilise data analytics to support decision-making and optimise faculty-related processes.

Administrative Support

• Provide secretariat support for meetings, including taking minutes and preparing reports and presentations.
• Draft and maintain advisories, user guides, and standard operating procedures for faculty processes.

Requirements

• A University Degree.
• At least 5 years of relevant experience. Experience in academic administration, HR, or academic publishing in a University setting is advantageous.
• Proficiency in Microsoft Office applications, especially Excel.
• Strong writing, analytical, and organisational skills.
• Exceptional attention to detail, time management, and interpersonal abilities.
• Capacity to manage multiple tasks and interact effectively with stakeholders at different levels.
• Self-motivated, proactive, and resilient.
• Familiarity with digital tools and an ability to leverage technology for process optimisation.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to the availability of seats.

HR Role:

• Solid knowledge of Singapore's payroll and MOM framework
• Prepare monthly payroll, employee benefits and others
• Handle work pass applications
• Liaise with insurance agents
• Maintaining employee records
• Oversee any MOM-related matters, survey and other HR administrative functions
• Collaborate with cross-functional teams (especially Finance) to ensure successful project execution.

Key account Role :

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets;
• Coordinate internal resources and third parties/vendors, such as Consultants and Sub-Contractors/Suppliers for the flawless execution of the project;
• Ensure project to be delivered on time, within scope and budget

Benefits Summary:

• Up $4000 + Benefits + Bonus
• 5 Days work week
• Working Location: Central
• MNC with good working environment

Responsibilities:

• Oversee and drive store sales performance with the team
• Establish and develop service operations to ensure a seamless customer experience
• Oversee retail administration and assign staff duties according to operational requirements.
• Coordinate crisis response and recovery activities by business continuity policies
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Roles & Responsibilities

We are looking for enthusiastic application development manager who will participate in developing the new generation of financial applications for our customers, including leading banks and brokers in Asia.

Responsibilities

Managing a team of software developers and be Involved in the whole development life cycle

• UI/UX Design
• Development in frontend / backend API
• Testing
• Documentation

Requirements

• At least 8 years experience in application development
• Experience in web application development:
  - React, Vue, Node.js and Python
  - Responsive Web Design
  - Java
• Familiar with Microservice and RESTful API
• Preferably having knowledge of the financial data and experience in the financial market.
• Good communication skills and be a good team members
• Passionate about technology

Job Description

· Oversee all fleet management and transportation activities for construction projects.

· Verify purchase requisitions by project team; clarify unclear items and recommend alternatives.

· Coordinate transportation, storage, and distribution of construction materials and equipment.

· Develop and implement logistics strategies to ensure timely delivery of materials and equipment to project sites.

· Collaborate with project managers and suppliers to optimize logistics operations.

· Coordinate and manage various stakeholders in highly classified areas.

· Monitor and track construction material inventory levels and ensure proper stock management.

· Manage and optimize the use of logistics resources, including vehicles and manpower.

· Ensure compliance with safety, client regulations, and company policies.

· Prepare and analyze logistics reports to identify areas for improvement.

· Resolve escalated issues from operations and coordinate with other departments.

· Perform other duties or tasks as assigned.

Qualifications

· Possess at least a Degree in Logistics, Supply Chain Management, Construction Management, Transportation, or equivalent.

· At least 5 – 7 years of experience in fleet or transportation management

· Excellent communication and leadership skills, with the ability to manage staff.

· Strong organizational, decision-making, and problem-solving skills.

· Ability to work in a fast-paced environment.

· Good analytical skills with a keen eye for detail.

· Preferably possess a valid Class 4 (forlift) and above license.

SCOPE

Reporting to the General Manager, the Executive Chef will manage all kitchen operations including Stewarding operations with an emphasis on maintaining hygienic standards and practices, staff training, and overseeing the preparation and presentation of a consistent food product which meets customer’s expectations.

OVERALL OBJECTIVES

• Manage all functions of the Food Production and Stewarding operations to achieve the optimum departmental profit.
• Develop and maintain menus and recipes for each restaurant, while determining product prices, ensuring accurate costing of all dishes and maintaining good gross margins.
• Maintain comprehensive product knowledge in regards to ingredients, equipment, suppliers, markets and current trends and ensure that appropriate adjustments to kitchen operations are made accordingly.
• Ensure that all rules & regulations are strictly established and adhered within the hotel including the hotel’s policy on fire and safety as well as hygiene regulations including HACCP.
• Ensure that all costs are in line with sales without compromising quality, i.e. minimum 85% LQA score.
• Create a conducive environment and ensure that innovation and new ideas are fostered, implemented and shared with other hotels via corporate office.
• Support and implement Human Resources & Talent Development initiatives.
• Assist in preparing/consolidating the yearly budget for the department.
• Manage the consolidated inventory of Food & Beverage department’s OS&E together with the stewarding department.
• Review and update all departmental operations manuals annually.
• Assist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally.
• Collaborate on the preparation of a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis.
• Ensure that all managers plan and implement effective training programmes in the appointed outlets.

QUALIFICATION

• Minimum 10 years culinary experience, with 5 years in a kitchen management role, preferably with an international 5-star hotel chain.
• Experienced in various dining concepts in luxury hotels including all day dining, signature restaurants and celebrity chef restaurants.
• Experience in Banquet (preferred)
• Fluent in spoken and written English
• Possesses great leadership and motivational skills

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Working days: Mon - Fri 8:30am-5:30pm
• Location: Toa Payoh
• Salary: $7,500 – $8,000

Responsibilities:

Managerial Function

• Lead and implement the strategic planning and execution of client and caregiver programs and services, including designing and implementing initiatives to establish a Centre of Excellence for Rehabilitation services.
• Spearhead the growth of clients, including exploring the strategic onboarding to the Agency for Integrated Care (AIC) and other strategic partnerships with healthcare providers.
• Develop and manage the budget and resource requirements for the facilities and organization.
• Develop and standardize operational policies, processes, and protocols across Integrated Services, ensuring continuous improvement in clients' overall experiences.
• Collaborate with team members on client incidents and adverse events that occur during the delivery of services.
• Work with service leads to identify and address potential risks in work systems, processes, and service delivery that impact clients and the organization.
• Manage onboarding, staff performance, and talent development, including mentoring and supporting the continuous upgrading and certification of staff.
• Implement clinical audit strategies, ensuring the monitoring and maintenance of health and safety standards for services.
• Support the development of a business continuity plan.

Strategy and Care Model Development

• Oversee the teams in needs assessments, evidence reviews, and stakeholder engagements.
• Develop and pilot new strategies for programmes and facility design.
• Facilitate the development and implementation of competency frameworks and training roadmaps for community care providers.
• Engage with education, social, and health sector stakeholders to develop strategic approaches for acquired physical disability.
• Develop outreach strategies and care models tailored to the acquired physical disability population's needs

Capability Building and Resource Development

• Develop acquired physical disability competency frameworks in collaboration with key stakeholders.
• Plan and implement specialized training and workshops for social and health professionals.
• Work with MSF and MOH to implement tiered care models and develop capacity plans for the community sector.

Requirements

• Bachelor’s or Master’s Degree in a social and healthcare-related discipline.
• Minimum of 10 years’ management and operational experience in social and healthcare or community care sectors.
• Experience managing a P&L will be beneficial.
• Prior experience in acquired disability and programme implementation is advantageous.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

(EAST REGION) - UBI

Highlights:

• Fully hunter role
• More focus on sea freight
• Dont need lead team

Job Description:

• Identifies, develops, and retains new business relationship
• Maintains relationship with customers by providing support, information and guidance
• Follow up on sale leads, close sales contracts, invoice and payments
• Canvass and secure new accounts
• Responsible for B2B sales account management and customer satisfaction

Requirements:

• Experience in Logistics & Supply Chain (preferred with Global and local sales in the Freight Forwarding industry)
• Achieve sales objective
• Able to work independently with pro-active attitude
• Possess strong hunter mentality, business sense and industry expertise
• Successful experience in identifying, qualifying and closing new businesses
• Good presentation skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• 5 days, Tuas, Transport provided
• Salary: $4000 - $5500, AWS, performance bonus, allowances
• Opportunities for professional development and career advancement.
• Supportive work culture that values collaboration, innovation, and employee well-being.

Responsibilities:

Client Relationship Management:

• Build and maintain strong, long-term relationships with key clients in the energy sector.
• Understand client requirements and propose customized solutions to address their needs.
• Identify new business opportunities and contribute to revenue growth within existing accounts.
• Collaborate with the sales team to develop and execute effective sales strategies.
• Leverage your technical expertise to communicate and simplify complex engineering concepts for clients.

Contract Negotiation:

• Lead client negotiations to establish mutually beneficial agreements that align with business goals.

Cross-Functional Collaboration:

• Work closely with internal teams, including engineering, project management, and support functions, to ensure the seamless delivery of products and services.

Requirements:

• Possess a Bachelor’s Degree in Mechanical or Electrical engineering.
• 2-4 years of experience in key account management or business development within the energy sector.
• Strong technical acumen with the ability to understand and explain complex engineering concepts.
• Exceptional communication and interpersonal skills.
• Results-oriented with a proven track record of meeting and exceeding sales targets.
• Willingness to work in dynamic environments.

Others:

• Hybrid work arrangement after probation period.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Jobs Responsibilities

• Help in the identification of potential client relationships
• Help interactions with clients and strengthen our relationships with Mid Tier Corporates & SEA companies
• Ensure that the Bank is in possession of all required facility documents duly executed by the client.
• Initiate KYC process and review the Account on a periodic basis in supporting their business offshore.
• Initiate prospects and assess opportunities for an assigned portfolio of corporate (but not limited to) relationship and new clients. (for offshore business only)
• Work closely with Representative Offices, Branches and Head Office to generate business leads for offshore business.

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Provide support for the Regional Cloud Infrastructure hosting critical business solutions across the region.
• Assist with Cloud Consolidation and Integration into a unified Cloud platform for the region.
• Plan, design, and establish the necessary infrastructure for Operational Companies (OPCOs) to connect with both Global and Regional solutions.
• Contribute to various regional IT infrastructure projects, focusing primarily on infrastructure development and the elimination of legacy hosted infrastructure.
• Support SD-WAN and other regional infrastructure initiatives.
• Collaborate with Global, Regional, and Country IT teams to implement and support Global IT Security initiatives.
• Manage additional responsibilities, such as automating patch management (using Manage Engine) for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR, and other security tools.
• Assist with initiatives led by the Global Security Audit (GSA) teams, enhancing the overall IT security posture for the region.
• Help document IT section policies.
• Regularly conduct PDCA (Plan-Do-Check-Act) cycles and follow up with countries to ensure compliance with the above initiatives.

Requirements:

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Strong business acumen with a deep understanding of current IT infrastructure and IT security solutions.
• Proficient in Infrastructure Management and IT Security.
• Expertise in Cloud solutions, with essential experience in managing a regional Cloud setup using AZURE.
• Knowledge of the necessary technology requirements to manage the responsibilities outlined above.
• Strong project management skills.
• Demonstrated ability in strategic and conceptual thinking, design, implementation, and execution of strategies.
• Excellent problem-solving and coordination skills.
• Proven vendor management skills.
• Effective verbal and written communication skills.
• Proficient in Microsoft O365 tools (Word, Excel, PowerPoint, and others).
• Willingness to travel for business, if required.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Responsibilities:

• Responsible for the day to day operation of the building / condominium.
• Supervise and coordinate all maintenance and administrative staff assigned to the building / condominium
• Carry out all maintenance functions to the highest standard expected for the client and the subsidiary proprietors.
• Leads a team of personnel of providing maintenance, finance, security, fire safety and car park management.
• Ensure all contract works/ routine servicing are carried out accordingly as specified in their contracts agreement.
• Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender
• Co-ordinate council meetings and general meetings.

Period:

• Permanent

Salary:

• Up to $5,000

Working hours:

• Monday to Friday 9 to 6pm

Location:

• Seng Kang

Requirements:

• Diploma in any discipline with relevant experience

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R23117747)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

• Basic salary UP$7000 + Commission

• AWS + Variable Bonus

• Working location at Harbourfront

• Working hour: Monday – Friday (8:30am – 5:30pm)

• Excellent Welfare & Benefits

• Well Established German MNC Freight Forwarding Company

Job Scope

• To ensure all Singapore office business opportunities, and those engaged in support of other company offices are maximised both in terms of winning new works and ensuring a healthy potential profit margin is retained within the sales, whilst remaining competitive.
• To manage the client’s expectations, whilst maximising the potential return on all projects and jobs undertaken by the Singapore office.
• Ensuring the identification of new potential opportunities for Projects Logistics and General Freight Forwarding business, through understanding the Singapore offices potential client base and their respective future logistics activities.
• To provide informative & complete sales call report after each sales visit as per KPI.
• Marketing company global capabilities, resources and facilities in support of client’s potential requirement.
• Conducting customer satisfaction survey.
• Request For Information (RFI) & Request for Quotation (RFQ).
• Retain full control of the tender response and bid process up until contract award.
• Conduct Project wash-up meetings with the Operations / Projects teams to assist them to identify the successes and failures of Projects, the lessons learned and making recommendations for change to ensure future improvements.

Requirement

• Diploma in Business Administration / Logistics Managementor equivalent
• 3 – 5 years of working experience in International Logistics Industry
• Experience in Multi-modal transport environment in contract management is a plus

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Location: Raffles Place

Digital Online Sales Platform – Product Owner Responsibilities

• Act as product owner and subject matter expert for the web & mobile platform.
• Stay updated on e-commerce trends, IT ecosystems, and business initiatives.
• Gather and document business requirements
• Communicate and collaborate with stakeholders, cross-functional teams, and vendors.
• Translate business needs into formal requirement documents.
• Support developers and business users with queries and data analysis.
• Review test cases, ensure quality testing, and document results.
• Analyze platform performance and recommend improvements.
• Identify process enhancements to optimize delivery and adoption.
• Conduct post-launch analysis and plan enhancements with vendors.
• Investigate and resolve post-launch defects with business and operations teams.
• Ensure compliance with business and regulatory requirements.
• Stay informed on industry risks, trends, and best practices in risk management.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

1. Job Purpose

The incumbent will assist in supporting Population Health initiatives in the Western region. He/she will contribute towards the nationwide implementation of Healthier SG by evaluating the Western Region’s GP Network Performance to provide insights, identify best practices and track areas for improvement.

1. Duties and Responsibilities

• Drive Population Health initiatives in primary care
• Prepare regular dashboard updates by analysing data and tracking progress on indicators
• Perform advanced data analysis to identify meaningful trends and patternsCollate feedback from various sources to supplement the data
  Craft insights to guide our strategy to improve performance
  
• Prepare and check collated datasets for completeness and reasonableness before submission to relevant parties, or for audits
• Provide support to Quality Improvement initiatives and projects
• Any other duties assigned

1. Job RequirementsTertiary Education, preferably in Science, Engineering or Computer Science related fields
   Proficient in data analysis tool(s) such as MS Excel, Tableau, Power BI, SPSS, R, Python, QlikView, etc.
   Able to work independently and acquire necessary knowledge to perform tasks effectively. Prior healthcare-related experience will be an advantage
   Highly meticulous, attentive to details and timelines
   Possess an analytical and inquisitive mind for problem-solving, and the ability to identify / discern complex trends and patterns. Prior experience in Quality Improvement will be an advantage
   Good interpersonal skills and team player
   Good presentation skills
   

• Note: At times, you may be required to meet our partners on Saturdays and weekday evenings

We are seeking a dedicated and experienced Assistant Nurse Manager to join our team at St. Andrew's Nursing Home (Tampines North). The ideal candidate will be a senior staff nurse with extensive clinical experience and a robust background in infectious control. This role offers an exciting opportunity for a seasoned professional looking for a new challenge in a leadership capacity.

KEY RESPONSIBILITIES

• To oversee the team of registered and enrolled nurses, nursing aides and healthcare assistants

Quality and Patient Safety

• Responsible for compliance of all nursing standards as stipulated by Ministry of Health (MOH) and Singapore Nursing Board (SNB)
• Lead quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits are planned and conducted periodically. Follow up with areas for corrective improvements
• Promote evidence-based practices or nursing care delivery
• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery

Care Delivery

• Ensure the smooth transition of residents from acute to chronic care and back to the community, where possible
• Direct care of the residents to ensure compliance to standards

Infection Control:

• Develop, implement, and monitor infection control policies and procedures in compliance with national guidelines and best practices.
• Conduct regular audits and assessments to ensure adherence to infection control protocols and address any compliance issues.
• Provide training and education to staff on infection control practices and emerging infectious diseases.
• Investigate and manage infection outbreaks, coordinating with relevant health authorities as necessary.

Staff Resources

• Ensure appropriate skills mix and adequate manpower resourcing for all shifts and types of services

Staff Development

• Direct and facilitate staff development, skills and competency upgrading through various opportunities. These may include formal education, in-house training or approved online learning programmes
• Guide orientation/induction programmes and preceptorship for all new staff
• Support the Nursing Director in nursing home management and deputizes in her absence

Qualifications:

• Education and Licensing:Bachelor of Science in Nursing (BSN) or equivalent.
  Registered Nurse (RN) license with the Singapore Nursing Board (SNB).
  Certification or training in infection control is highly desirable.
  Basic Cardiac Life Support (BCLS) certification is required.
  
• Experience:Minimum of 5 years of clinical nursing experience, with at least 2 years in a senior staff nurse or leadership role.
  Proven experience in infection control and management, including handling infection outbreaks and implementing infection control protocols.
  Demonstrated experience in a managerial or supervisory role, preferably in a hospital or healthcare setting.
  
• Skills and Competencies:Strong leadership, organizational, and interpersonal skills.
  Excellent communication and problem-solving abilities.
  Proficient in clinical assessment, patient care, and infection control practices.
  Ability to work effectively under pressure and manage multiple tasks.
  

Additional Information:

• Work Hours: Monday - Friday

Responsibilities:
• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:
• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project
• Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. <Gan Hui Xian>

• Position : Project Manager (Building Construction) - Up to $10,000 - 6 Days
• Location : East - Changi / Pasir Ris
• Working hours : Monday to Saturday | 8.30am to 6.00pm
• Salary (commensurate with experience) : Up to $10,000 + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Civil Engineering & Construction

Main Responsibilities:

• Lead a team to deliver project on schedule and within budget
• Do overall project planning, scheduling, monitoring and updating to meet targets
• Manage risks, issues, budgets and scope throughout the project life-cycle
• Responsible for all construction site matters including safety and other compliance matters
• Ensure all works carried out meet with Clients/Company’s quality standards and requirements
• To meet Government / Statutory / Government Agency’s regulations/requirements at all times

Requirements:

• Degree in Civil Engineering accepted by Singapore PE Board/BCA with minimum 5 years experiences as a Project Manager with exposures in LTA MRT projects
• Knowledge of best practices in Construction Project Management
• Excellent in Leadership, Analytical, Planning, Organisational, Communication, Presentation skills
• Build and maintain positive relationships with external clients/internal teammembers
• Bilingual in English and Mandarin to communicate with co-workers who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

The Operations Manager is responsible for supervision and management of staff, facilitating interdepartmental communication and allocating tasks and resources as needed to efficiently and effectively run program operations at the One Stop Center. Manages the maintenance of the buildings, grounds, equipment, and facilities adhering to pertinent regulations. Responsible for information technology, telecommunications, and security for all programs at the Center

Work experience that can be demonstrated to be applicable to the duties listed on the job description required. ● Successful implementation of business management principles, organizational structure, workflow, and operating procedures. ● Demonstrated ability to adhere to budget, providing cost estimating, and implementing fiscal management principles and procedures. ● Strong interpersonal and communication skills and the ability to work professionally and effectively with a wide range of constituencies in a diverse community. ● Skilled in evaluating and revising operations and procedures in response to organizational change. ● Ability to communicate effectively orally and in writing with administration, staff, volunteers, clients, and external individuals and entities. ● Ability to maintain strict confidentiality. ● Strong knowledge of and experience with network planning and administration for all aspects of IT network infrastructure, including installations, maintenance, network equipment, servers, and software applications. Ability to bring in reliable, durable, and cost-effective solutions for all IT related needs. ● Demonstrated experience of facility management and maintenance. ● Detailed knowledge of building & clinic regulations including OSHA and HIPAA. ● Demonstrated knowledge of the principles and practices of human resources, personnel administration, including such functions as payroll processing, placement and training, and employee relations

• Assist Workplace Safety and Health (WSH) department in assigning roles and responsibilities to key personnel in emergencies pertaining to safety in the workplace.
• Collaborate with quality management team to identify operational processes to be prioritised for quality improvements.
• Ensure the business goals, customer requirements and maintenance plans are achieved and that the resources capacity meets the order winning plans.
• Establish operational management policies that adhere to Workplace Safety and Health (WSH) guidelines.
• Identify areas for technology and machinery improvements.
• Implement policies based on assigned performance measurement standards and indicators.
• Lead and engage employees in daily management to drive sustainable, continuous improvements in safety, quality and productivity, and to ensure on-time delivery.
• Lead incident investigations arising from non-compliance with Workplace Safety and Health (WSH) procedures.
• Lead negotiations with key suppliers and vendors.
• Lead transition to re-direct resources, procedural changes in sub-function workflows and cross-functional operations.
• Liaise with quality management teams to ensure operational adherence to quality management policies.
• Manage career development for operations team.
• Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.
• Manage strategic relationships with internal and external partners and vendors.
• Manage the performance and development process for all direct reports, including providing coaching and development opportunities that will allow each individual's potential to be maximised and used effectively.
• Maximise productivity within the maintenance environment through sound scheduling and planning.
• Monitor organisational preparation for internal and external operational Workplace Safety and Health (WSH) audits.
• Promote overall governance of safety and quality management of the work team - in the documentation and in the workplace.
• Provide leadership, guidance and direction to the section managers across functional areas.
• Review work capacity requirements to identify potential areas of new business opportunities.

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.

Roles & Responsibilities

Responsibilities

• Able to perform electrical installation work suchas cable laying,modification of electrical circuit &lighting
• Able to carry out all responsibilities of a sitesupervisor
• Able to attend weekly or monthly meetings withthe client
• Able to attend non-schedule or emergency call-up
• To supervise general workers & look afterequipment at the site
• To ensure the smooth progress of site works
• To ensure safety & housekeeping standards aremaintained
• To ensure all work done meets quality
• All issues concern on-site works

Requirements

• Independent worker
• Responsible & trustworthy
• Good communication & interpersonal skills
• Able to work under pressure
• Strong knowledge of health, safety &environmental regulations
• Full-time position available

Key Responsibilities:

• Customer Service: Greet customers warmly and assist with their floral selections. Offer knowledgeable recommendations based on their needs and preferences while ensuring a high level of customer satisfaction.
• Sales: Actively promote and sell a variety of flowers, plants, and related products. Upsell and cross-sell items to achieve sales targets and enhance the customer experience.
• Product Maintenance: Monitor the freshness and quality of flowers and plants by adhering to proper handling and storage procedures. Regularly water and care for plants to maintain their health.
• Shop Maintenance: Keep the shop front clean, organized, and visually appealing. Restock shelves and displays as necessary, and manage inventory levels to ensure product availability.
• Cash Handling: Operate the cash register, handle transactions accurately, and manage cash and credit card payments with precision.
• Customer Orders: Process special orders and requests efficiently, including preparing and delivering arrangements when needed.
• Team Collaboration: Work collaboratively with other team members to ensure smooth shop operations and provide an exceptional customer experience.
• Floral & Hamper Arrangements - There will be opportunity to pick up floristy knowledge and flower arrangement skills during the course of your employment.

Qualifications:

• Self starter with positive and willing to learn attitude
• Experience: Prior experience in floral design or retail is preferred but not required. On-the-job training will be provided.
• Skills: Good interpersonal skills. Able to communicate in English and Mother Tongue is preferred. Basic computing knowledge is preferred. Basic math skills are necessary for handling transactions and managing inventory.
• Physical Requirements: Ability to stand for long periods, lift and move flower arrangements, and handle various floral products with care.
• Availability: Able to commit to early morning shift. Flexible schedule with the ability to work weekends and holidays as needed.

The Opportunity

• Permanent role with a leading global data centre provider
• Work location: North East
• Salary up to $7000 with variable bonus
• Opportunity to lead a team

We are currently seeking a Safety Assistant Manager with a strong background in data centers, semiconductors, or manufacturing environments, handling A&A projects. If you're a safety professional looking for an exciting new opportunity, we encourage you to apply and advance your career with this influential organization.

The Job

• Oversight of Construction and Fit-Out Projects: Manage and maintain full oversight of construction, A&A, and customer fit-out projects to ensure Group Minimum Standards (GMS) and other related EHS standards are implemented, efficiently managed, and maintained.
• Safety Management System: Work with the contractor site management team to ensure the Project Safety Management System is implemented for construction and A&A projects.
• Compliance Audits: Conduct 6-monthly compliance audits for construction and A&A projects, prepare audit reports, and follow up on findings with relevant stakeholders until closure.
• Monthly Safety Reports: Collect and prepare monthly safety reports for construction and A&A projects, including required EHS metrics such as man-hours worked, leading & lagging indicators, and safety compliance status.
• Support Project Teams: Provide support to the Singapore Data Centre Operations Project Team and General Contractor to ensure work activities are planned and executed safely and in compliance with legal and the organization's EHS requirements.
• Incident Management: Oversee all safety incidents or near misses for projects and operational data centers to ensure they are reported and investigated per the organization. Incident Management standards. Assist with onsite investigations for dangerous occurrences or incidents with major injuries.
• EHS Assurance Walkdowns: Perform regular EHS assurance walkdowns, task observations, and inspections for project and operational data center activities; prepare findings reports and follow up on actions until closure.
• EHS Program Development: Plan, develop, and execute EHS programs, procedures, and awareness activities for the Singapore data centers. Support other EHS activities and initiatives as assigned by the Country EHS Manager.

The Talent

• Bachelor’s Degree Level Qualification in Engineering or a related field.
• Minimum of 8 years of EHS management experience in Construction / Addition & Alteration works (post WSHO registration).
• At least 2 years of experience managing EHS in operational settings.
• Experience in data centers, facility management, or manufacturing-related EHS is an added advantage.
• Must be a registered Workplace Safety and Health Officer (WSHO) with the Ministry of Manpower (MOM).
• Registration as an Environmental Control Officer (ECO) with the National Environment Agency (NEA) is preferred.
• Immediate starter will be an advantage.

Next Step

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

(CENTRAL REGION)

Highlights:

• Basic + VB
• Must have experience in the luxury retail product/industry
• Lead SEA region

Main Responsibilities

1. Strategic Sales Leadership

• Prepare budget and business plans.
• Set and monitor ambitious sales targets across local stores, multibrand retail networks, and dealer partnerships to drive revenue growth.
• Optimize performance by setting sales targets and crafting innovative action plans for retail, multibrand, and eCommerce.
• Develop selective distribution strategies aligned with brand visibility and business targets.
• Design and implement KPIs and incentive programs to motivate teams and enhance sales performance.
• Conduct market analysis to refine strategic initiatives and drive growth.
• Analyze sales figures and forecast future sales volumes to maximize profits.
• Support partners in planning, product allocation, and stock management.
• Develop and monitor action plans to achieve commercial KPIs.
• Collaborate with partners and dealers on promotional strategies and sales initiatives.
• Communicate regularly with the Managing Director on account status, forecasts, and sales analysis.
• Full accountability for P&L in Southeast Asia.

2. Excellence in Business Operations (Retail, Multibrand, eCommerce)

• Negotiate and manage dealer agreements, ensuring optimal terms and fostering long-term partnerships.
• Conduct regular market and partner visits to refine sales strategies based on real-time insights.
• Ensure all point-of-sale operations adhere to global standards and best practices.
• Lead and inspire teams by establishing clear roles and responsibilities and ensuring regular meetings and follow-ups.
• Oversee the management of new stores and product launches, coordinating with cross-functional teams.
• Standardize processes to improve customer satisfaction.

3. Talent Development & People Management

• Recruit, identify, and nurture high-potential talent, ensuring a robust pipeline of future managers and experts.
• Create a dynamic and supportive work culture that fosters employee retention and satisfaction.
• Coordinate with HR to conduct appraisals and development plans annually.
• Assess training needs and implement tailored development programs.
• Foster a learning culture within sales and retail teams through regular coaching and feedback.

4. Customer Relationship Management (CRM)

• Develop and execute a comprehensive CRM strategy to foster long-term relationships with customers.
• Implement targeted initiatives to attract and retain VIP clients, enhancing their shopping experience and loyalty.
• Lead the organization of retail events to elevate the brand’s profile and engage key clientele.
• Develop and foster long-term relationships with business owners, lead negotiations, and oversee contract management.
• Leverage CRM insights to enhance sales strategies and personalize customer engagement.

5. Stakeholder Engagement

• Represent the brand at industry events and forums to build relationships and support sales, operations, and growth initiatives.

Requirement

• Minimum of 10+ years of relevant experience, with at least 5 years in a senior managerial role.
• Proven and practical experience in managing a high-quality retail network with directly operated stores.
• Demonstrated success in acquiring and retaining final clients and prospects.
• Balances between entrepreneurial and execution-focused leadership, capable of both building and running the operational engine.
• Strong strategic abilities while maintaining awareness of operational implications.
• Excellent interpersonal, analytical, presentation, and negotiation skills.
• Thoughtful leader and dedicated team player with proven decision-making, coaching, and problem-solving abilities.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

The Restaurant General Manager of Butcher’s Block is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant General Manager, you will act the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Candidate's Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage/Hospitality Management or extensive hands-on experience in similar restaurant concept.
• Minimum of 5 years of experience in the hotel or free-standing restaurant and bar environment, minimum 2 years in similar position.
• Prior work experience in Asia, Singapore or Southeast Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.
• Detailed knowledge of culinary trends.
• Strong understanding of sustainability.
• Familiar with LQA and Forbes standards.

Competencies

• Extrovert, sociable, and avid representing the outlet and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and sets trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Chef In-Charge.
• Sense of urgency and able to priorities.
• Good business acumen.

Restaurant Profile

Butcher’s Block is an avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. Helmed by new Chef de Cuisine Jordan Keao, who was born and raised in Hawaii where cooking, fishing, hunting and farming are a part of everyday life, it exhibits the highest quality of produce, meats and seafood sourced from around the world translated through fire. Feast your eyes on premium meats hanging in the Meat Vault and over 200 exciting wine labels, including a good selection of natural wines, in the Wine Library.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.