Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job description

Company Description

Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production.

Role Description

This is a full-time on-site role for a Customer Relations Manager in Singapore. The Customer Relations Manager will be responsible for the acquisition of new clients, developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer complaints. They will be required to act as a representative of Singrass at industry trade shows, conferences and events, and be required to speak at such events when required. They will also be responsible for managing customer data and coordinating with other departments to provide optimal customer service.

Qualifications

· Minimum 3 year of customer service experience, preferably in the sustainability or agriculture industry

· Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results

· Ability to thrive in a fast-paced and ambiguous start-up environment

· Ability to work independently and in a team environment

· Proficient in Microsoft Office

· Fluent in English and Mandarin to communicate with English and Chinese speaking customers

· Experience in project management is a plus

· Diploma in Business Administration or related field

Highlights

• AWS + AWS + VB
• 5 days (Mon - Fri), attend to event during weekend when needed
• Education/ Enrichment/ Tuition
• Public Relations/ Digital Marketing
• Social Media/ Art Work

Seeking a dynamic and creative PR Marketing Specialist to join our team. The ideal candidate will be responsible for developing and implementing effective public relations and marketing strategies to enhance our brand presence and engage our target audience.

Key Responsibilities:

• Develop and execute PR campaigns to promote our programs and events.
• Manage digital marketing efforts, including social media, website content, and email marketing.
• Create and design basic artwork for marketing materials.
• Liaise with PR vendors to ensure cohesive and effective communication strategies.
• Monitor and analyze the effectiveness of marketing campaigns and adjust strategies as needed.
• Attend and support events during weekends as required.

Requirements:

• Proven experience in PR, digital marketing, and social media management.
• Proficiency in website management and basic graphic design.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Flexibility to attend events during weekends.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pierre Chung Yih Shern

EA Personnel Reg No: R22111092

Job Description

1. Provide Facial and Body Wellness service

2. Provide Female Health and Wellness service

3. Customer service

Requirements

1. Degree or equivalent in relevant field

2. At least 5 years relevant experience

3. At least 2 years local Singapore experience

4. Very good communications skills

Roles & ResponsibilitiesOversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
Review staff roster to ensure adequate manpower for each outlet
Analyse inventory levels to propose purchases for the outlet
Monitor and report sales, quality and service performance of the outlet
Develop strategies to achieve sales targets according to customers' profiles
Plan operational budgets for the outlet
Coordinate crisis response and recovery activities in accordance with business continuity policies
Interview and train new staff
Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
Develop and review new and existing work processes and procedures in accordance with process improvement reviews
Propose to management on the initiatives for continuous improvement within the outlet
Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
Formulate SOP and implement the system and policies for efficient operations
Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
Analyse current customers' profiles and preferences to provide targeted recommendations
Maintain a close and professional relationship with regular clientele
Deploy customer service standards within the outlet to drive organisation's customer experience goal
Recommend initiatives to minimise customer service performance gaps
Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
Implement customer loyalty strategies
Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures

Job Description

Operations Manager / Assistant Operations Manager (Commercial Kitchen) – Service Industry, Based in Singapore

We are sourcing for highly motivated and committed individuals to join our team and support the business and operations of our commercial kitchen projects. The successful candidate can expect to be deployed in one of our major healthcare institutions projects where we provide services such as Housekeeping, Food Plating & Kitchen Cleaning Services.

The candidate must be ready to work hands-on in a fast-paced environment, and have a positive mindset to view the challenges faced as opportunities for growth. The ability to work well in teams is key to achieving outcomes aligned with the business strategy of the company. A rewarding performance-based remuneration package, including an attractive management incentive scheme and career development path will be tailored for the successful candidate.

The Company has extensive experience in providing kitchen support services to various healthcare institutions & commercial businesses, and is embarking on rapidly expanding our business island wide.

Main Responsibilities

• Supervise and coordinate work activities of service staffs in commercial kitchen establishments
• Work closely with management team to set and implement policies, procedures and systems
• Plan and coordinate the operational workflow to achieve operation targets
• To assign duties, inspect work performed by stewards and to ensure conformance to established standards
• To upkeep site cleaning supplies, consumables and equipment to ensure they are available and serviceable at all times
• To train stewards on tasks and daily routines to ensure quality and efficiency
• To prepare monthly report and documentation for management review
• Undertake any other responsibilities/tasks/shift as instructed by the management

Requirements

• Minimum 2 - 3 years experience in managing a team
• High level of flexibility and adaptability and willingness to learn
• Minimum Diploma with Basic English proficiency
• Able to work in a team and independently in a fast-paced environment
• Must be able to work on public holidays and weekends

About ALPS

ALPS - a subsidiary of SingHealth, was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

About The Role

As Assistant Manager/Manager, Procurement in ALPS, you will be based at hospital, assist the site lead, supervise a team and work closely with hospital users and ALPS vendors to support in the hospital’s daily operations for patient’s care.

The incumbent will be based in one of the Public Health Institutions.

Key Responsibilities

• Coach and mentor the procurement team in executing the various Tenders/Request for proposals/Quotations to achieve Department KPI.
• Lead and guide logistic team in daily operation of supply management to hospitals.
• Implement the group procurement policy, processes and guidelines, ensuring that they are up-to-date, striking a balance between governance and efficiency.
• Guide and ensure internal stakeholders are able to understand and complying with guidelines.
• Develop strategic sourcing strategies that will support and add value to the functional area.
• Review all procurement activities within Hospital to meet audit's requirement and to minimize risks.
• Anticipate/address pitfalls in procurement process and implement effective measures to mitigate the risks.
• Recommend areas whereby work processes could be streamlined to achieve productivity savings while maintaining adequate govenance.
• Build relationships with key suppliers and to address supplu/performance issues effectively.
• Manage and ensure all Contract are reviwed in timely manner.
• Ensure proper documentations of all procurement activities and to support internal and external audits.

Requirements

• Min. Degree with 3-5 years of relevant procurement and team management experience
• Experience in process improvement, policy drafting and drive cost saving projects
• Ability to lead and motivate team members
• Strong communication and presentatikn skills
• Proficient in SAP MM/Ariba will be an added advantages

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Job summary

Manage facade project operations, ensure quality, safety and progress compliance.

Job Description (Façade Rectification Project):

1) Project Planning and Progress Controlling – collaborating with other stakeholders to determine project scope, objectives, timelines and budget constraints. Understand the specific requirements of the project.

2) Design and Engineering –collaborating with the design team to ensure that the designs are workable and meet technical specifications.

3) Safety and Compliance –Ensures that all work is carried out following safety regulations and industry best practices.

4) Quality Control –Monitors the quality of work being done, conducts inspections and ensures that the work meet the required quality standards.

5) Procurement - Required to be involved in the procurement of necessary equipment, materials and components for the project.

6) Resource Management - Responsible for coordinating resources, including general labour, equipment and subcontractors to ensure smooth project execution.

7) Problem Solving – When unexpected challenges and issues arise. The Manager plays a crucial role in identifying and resolving these problems.

Specification/Job Requirements

• Diploma/ Degree in Mechanical or civil Engineering or equivalent
• At least 3 years of experience in project management.
• Knowledge of applicable engineering theory, methods and practices.
• Ability to communicate effectively.
• Ability to handle multiple priorities, stress, detailed work, reasoning, deadlines. Must be flexible, analytical, and possesses excellent communication and interpersonal skills. Will be interacting with multiple stakeholders and working independently.
• The person is expected to be flexible including working outside of normal work hours and weekend working on occasions when required.

The primary role of the Manager / Assistant Manager, Operations is to provide support to the General Manager and any other persons or companies assigned, in a professional and timely manner.

Meticulous and insightful, this individual possesses excellent communication, negotiation, leadership and people management skills, and is able to work with fellow partners, management and colleagues to execute events within tight schedules and stipulated budget.

This individual must be flexible in terms of job scope and work hours to meet the demands of our fast-paced and dynamic organization. The ideal incumbent will have a cheerful disposition, impeccable personal grooming, is highly independent, resourceful and takes initiative, and has effective communication, time management, planning and organizational skills.

Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationship with all stakeholders and source for new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensuring everything runs smoothly and accurately
• Oversee and manage event expenditure within events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various event’s policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and tasking them to different projects
• Evaluate latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possess great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people managing skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, and planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency such as Mandarin/ Korean/ Cantonese is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and have readiness to work longer and irregular hours including weekends during event period

We’re seeking an experienced and dedicated Condominium Manager to join our team! As a key member of our community management staff, you’ll play a crucial role in maintaining the well-being and satisfaction of our residents.

Responsibilities:

• Oversee day-to-day operations of the condominium
• Engage and manage service providers for repairs and maintenance as directed
• Coordinate maintenance, repairs and improvements
• Manage contracts and performance of service providers through regular physical checks and site walk
• Convene and attend all meetings; prepare minutes and reports for meeting
• Manage budgets, financial records and vendor contracts
• Foster positive relationships with residents, addressing concerns promptly
• Ensure compliance with BMSMA, relevant laws, government rules & regulations and policies

Requirements:

• Degree / Diploma in Estate Management, Building, Engineering/related discipline with minimum 3 years of relevant experience in a similar capacity
• Several years of successful condo management experience will be a plus
• Mature and independent with the ability to lead team to drive results
• Good interpersonal and communication skills
• Proficiency in MS Office and IT Savvy
• Knowledge of BMSMA & understanding of general building defects will be a plus
• Candidate with certificate in Managing Agent Practice will have an added advantage
• Diligent, well organized and committed to excellence

If you’re passionate about creating a harmonious living environment and have the qualifications we’re looking for, we’d love to hear from you! We value diversity and encourage applicants from all backgrounds to apply. Let’s build a thriving community together!

Workshop Manager/ Bodyshop Manager

The Body shop Manager directs work activities of the Body shop staff, including their observance of their deadlines and productivity levels, as well as the maintenance of quality standards.

Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

JD for Workshop Manager/Bodyshop Manager

• Direct work activities of Body & Paint shop employees
• Ensure high efficiency and productivity levels in meeting delivery deadlines
• Conduct daily brief/monitoring on attendance, productivity, workplace safety and other Body shop matters
• Conduct daily follow up to ensure repair job executed timely to meet delivery deadlines.
• Enforce quality repair work done consistently through correct usage of tools and repair methods
• Vendor & Workshop Cost Control to ensure company’s interest is maximised
• Ensure all process check and final quality inspections done to achieve zero return jobs
• Ensure adequate protection customers vehicles and their belongings treated with care
• Handle all internal shop floor issues & customer complaints. To provide resolution in timely manner
• Enforce control on supplies/consumables usage to reduce wastage
• Establish/ enforce procedures/ tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases
• Identify problems, develop and introduce systems and procedure to streamline efficiencies
• Create/distribute periodical reports to management on repair status and Bodyshop performance indicators
• Prepare and co-ordinate for Workshop Meister Examination
• Attend Operations & Management Meetings
• Ad-hoc requests from Management

Responsibilities:

• Report directly to Project Director on budgeting, schedules, materials, resources related to the project
• Must be able to execute project independently from start to end (with minimal supervision)
• Maintain adequate project documentation and ensure that all tender submissions comply with project specifications
• Manage the day-to-day site operations
• Work with suppliers, vendors, main and sub-contractors as well as other external vendors necessary to ensure that deadlines are met
• Liaise with clients and manage expectations
• Ensure resources and manpower are sufficient
• Develop and maintaining excellent client relationships
• Other duties as assigned

Requirements:

• Degree, Diploma in Mechanical & Electrical Engineering or equivalent
• Specialist Diploma in Construction Productivity (SDCP) is preferred
• Minimum 5 years of relevant work experience as Project manager in commercial, residential and governmental projects
• Ability to work independently and well under pressure to meet crucial deadlines
• Highly organized with effective time management skills
• Ability to manage multiple projects simultaneously while paying attention to details
• Good interpersonal skills, motivated and team player who can work across teams
• Strong communication and negotiation skills
• Willingness to work overtime or weekend when required
• Speaks English and Mandarin
• Proficient in Microsoft Office suite
• Class 3/3A driving license will be an added advantage

How to apply:

1. Interested candidates are welcomed to email a comprehensive resume, stating current and expected salary and date of availability to: [email protected]
2. Remuneration and appointment will commensurate with qualifications and experience
3. We regret that only shortlisted candidates will be notified

1. A Degree in Engineering(Civil and/or Structural) or Building from local universities or universities recognised by Professional Engineers Board with at least 12 years of practical working experience in the related field in building construction projects.
2. Report to the Project Manager, and assist in creating schedules and project timelines, track deliverables, and control subcontractors and suppliers to meet time, safety and quality objectives.
3. Positive attitude, self-motivated, initiative and responsible.
4. Sound management skills.
5. Good communication and interpersonal skills.
6. Able to work independently.
7. Remuneration shall commensurate with qualifications and experience. Basic salary: S$6,000 to S$8,000, plus allowances.

About FutureChina

The FutureChina (FC) division focuses on trend watching, topical studies and content curation on China’s economy and international relations with Singapore and other countries. It is in charge of curating and delivering the Business China’s annual flagship event – the FutureChina Global Forum (FCGF), an international platform for business leaders and experts to share their geopolitical and economics views and assessments regarding China. The team is also responsible for the Business China Award, which aims to honour outstanding individuals and enterprises for their contributions to Singapore-China relations.

The FC division maintains a strong corporate and government network in Singapore and the region and brings in exclusive value & China’s insights to Business China’s corporate members. The team also conceptualises and implements programmes helmed by Political Office Holders (POHs) and prominent business leaders.

This role allows you to be in the thick of exciting research, analysis and discussions on the current and future developmental trajectory, economic and business trends in China, and with China and Chinese businesses in other countries.

Job Duties & Responsibilities

1. Develop and manage the implementation of FC programmes
2. Research and curate content for the various programmes
3. Identify, cultivate and secure potential partners and sponsors for programmes
4. Drive business development, recruitment and marketing of assigned programmes and events
5. Engage partners for current and new programmes
6. Drive the corporate membership strategies and implementation
7. Create overseas engagement opportunities and events to value-add to Singapore-based companies, corporate members and young working adults
8. Any other tasks, duties or responsibilities designated by Director or CEO

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, Public Relations, Journalism, International Relations, or other relevant disciplines
3. Good knowledge and interest in China and International relations
4. At least 3-5 years of relevant working experience or at least 2 years of working experience in research, China-related work and events management, such as organising forums
5. This is an individual contributor role, although you may lead project teams. Being a self-starter is essential, especially stakeholder/partner engagement/management
6. Singapore Citizens and Singapore PRs are welcome to apply

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

We are seeking a highly skilled and motivated Operations/ Aftersales Manager to oversee the operational and aftersales functions of our vehicle leasing business. The ideal candidate will have extensive experience in motor repair, claims management, and customer service. This role is crucial for ensuring operational efficiency, high-quality vehicle maintenance, and exceptional aftersales support.

Job Responsibilities & Duties

Oversee day-to-day operations of the vehicle leasing department.

2) Ensure efficient allocation and utilization of the vehicle fleet.

3) Manage all aspects of aftersales services, including maintenance, repairs, and customer support which includes complaints and feedback.

4) Develop and implement aftersales strategies to improve customer satisfaction and retention.

5) Oversee and manage the vehicle repair process, ensuring timely, cost effective and high-quality repairs.

6) Liaise with insurance brokers, companies and repair workshops to expedite claim settlements.

7) Conduct regular training sessions to enhance team skills and knowledge.

8) Monitor team performance and implement improvement plans as necessary.

9) Prepare and present regular reports on operations and aftersales performance.

10) Analyze data to identify trends, areas for improvement and develop/ implement action plans based on analysis to drive continuous improvement.

11) Any other duties as assigned.

Job Requirements.

• Bachelor's degree in Business Administration, Automotive Engineering, or a related field.
• Minimum of 5 years of experience in operations and aftersales management within the automotive or vehicle leasing industry
• Extensive experience in motor repair and claims management.
• In-depth knowledge of vehicle maintenance and repair processes.
• Strong understanding of insurance claims processes and procedures.
• Proficiency in using fleet management software and Microsoft Office Suite.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Exceptional communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of organizational and time management skills.
• Ability to build and maintain strong relationships with stakeholders.

Overview of Restaurant Management Responsibilities

Managing a restaurant involves a multitude of responsibilities aimed at ensuring smooth daily operations, compliance with standards, and financial success. Here’s a detailed breakdown of the key duties and strategies involved in effective restaurant management.

Daily Operations Management

• Overseeing Daily Operations: The restaurant manager is responsible for the overall daily operations, ensuring that everything runs smoothly. This includes managing staff, coordinating service, and maintaining high standards of food quality and customer service
• Compliance with Standards: Ensuring compliance with the restaurant's Standard Operating Procedures (SOPs) is crucial for maintaining operational efficiency and quality. This includes adherence to health and safety regulations as mandated by local authorities such as NEA (National Environment Agency) in Singapore

Financial Management

• Budget Management: The manager must effectively manage the restaurant's budget, including forecasting sales and expenses. This involves creating a detailed budget plan that includes projected sales based on historical data, fixed and variable expenses, and contingency funds for unexpected costs
• Profit & Loss Responsibility: A key aspect of the role is to monitor profit and loss statements closely. The manager should implement cost control measures to ensure profitability while maintaining service quality

Revenue Improvement Strategies

• .Implementing Revenue Strategies: Managers are tasked with developing strategies to improve revenue continually. This may involve menu adjustments, promotional campaigns, or enhancing customer service experiences to attract more patrons
• .Staff Training: Training staff effectively is essential for achieving company objectives in sales, service quality, and overall restaurant appearance. A well-trained team can significantly enhance customer satisfaction and operational efficiency

Customer Service Excellence

• Meeting Customer Expectations: Ensuring that customer needs are met involves providing efficient service and addressing complaints promptly. Managers should engage with customers directly to resolve issues with tact and diplomacy
• Driving Customer Satisfaction: Operational leadership should focus on maximizing customer satisfaction through excellent service delivery and responsiveness to feedback

Team Management

• Managing Staff: A successful manager must effectively lead kitchen and operational staff, including scheduling shifts and overseeing day-to-day activities to achieve both qualitative and quantitative results
• Creating a Positive Work Environment: Fostering a positive culture within the team is crucial for motivation and productivity. This includes regular training sessions, team-building activities, and open communication channels

Administrative Duties

• Handling Administrative Tasks: Managers must also oversee various administrative functions such as managing the POS system, preparing daily and monthly reports, conducting stock takes, and ordering supplies from vendors
• Inventory Management: Keeping track of inventory levels is vital for ensuring that the restaurant operates smoothly without interruptions due to stock shortages or excess waste

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

MANAGER ( FULL TIME )

PROVIDE MANAGER AND BODY MASSAGE FOR CUSTOMERS

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN CERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEADERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

• Liaise with sub-contractors, HDB, Town Council, consultant and residents.
• Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.
• Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.
• Weekly and Monthly Report: Processing of weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.
• Roster Management: Assign Site Supervisor to attend joint inspection.
• IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.
• IDMS system (E-Appointment): Manage appointments online.
• Notice - Write notice to inform residents of any construction activities.
• Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.
• Generate work schedule for sub-contractors to rectify defects as soon as possible.
• Improvement work - Arrange unit improvement works for residents.
• Lift Monitoring - Report to related parties during emergency and lifts faulty, prepare daily, weekly & monthly reports.
• Guided viewing – Help residents familiar with the areas or facilities around the building.
• Understand BIT and Lock-up inspection before BSC starts.
• Maintain & upkeep of Information Centre & BSC.
• Any ad-hoc duties.

Qualifications:

• Minimum a Diploma or ‘A’ Level with 2 subjects passed
• Possess WSQ Certificate in Service Excellence
• Customer oriented with good communication and interpersonal skills
• Experience in customer relation works and fair construction knowledge would be an advantage
• At least 1 year of experience in a HDB BTO project
• Effectively bilingual in English and Mandarin (in order to handle queries and feedbacks from Mandarin-speaking residents/associates in regards with the maintenance matters.)

About Us: https://www.braintumoursociety.org.sg/ https://www.facebook.com/braintumoursociety

Job Description: We are seeking a passionate Fund Raising and Project Asst. Manager to join our team. This role is crucial in helping us raise funds to support our mission of providing resources and support for individuals and families affected by brain tumour. The successful candidate will be responsible for developing and executing fundraising strategies, managing projects, and building relationships with donors and sponsors to support our mission. This role offers a competitive base salary with an attractive commission structure based on fundraising performance

Role and Key Responsibilities:

• Manage all BTSS social media platforms, website and public communication, for example BTSS Newsletter.
• Nurture and maintain relations with strategic partners (sponsors, government, media, healthcare institutions, other charities and welfare organizations etc - local and international) by setting-up meetings, following-up and seeing through to agreements and implementation with relevant counter parties.
• Develop and implement comprehensive fundraising strategies to generate revenue for BTSS
• Plan and execute all BTSS awareness and fundraising events, communication campaigns and initiatives such as flag days, charity movie screenings, gala dinners etc .
• Cultivate and maintain relationships with donors, sponsors, and volunteers.
• Oversee grant proposals and applications to secure funding from organizations like the President’s Challenge and Tote Board.
• Track and analyse fundraising data, adjusting strategies as needed to achieve targets.
• Ensure compliance with legal requirements and ethical fundraising standards.
• Work closely with EXCO Members to align external communications and fundraising efforts with the organization’s goals and objectives.
• Support BTSS programmes’ budgeting and expenditure.
• Support any other tasks and assignments requested by BTSS EXCO which has been endorsed by BTSS President

Desired Skills and Experience:

• Diploma or Bachelor’s degree in Business, Communications, Nonprofit Management, or a related field.
• Minimum of 2 years of experience in fundraising, event or project management, or a related field
• Strong communication and interpersonal skills.
• Excellent organizational and project management abilities.
• Ability to work independently and as part of a team.
• Passion for social causes and commitment to making a difference in the lives of individuals affected by brain tumours.

2. SKILLS

• Management Skills
• Adept in Microsoft Word / Excel
• Ability To Work Independently / Resourceful / Initiative
• Responsible and Committed
• Flexible in Work Approach
• Good Interpersonal Skills
• Knowledge of Fundraising / Healthcare / Project Management / Marketing
• Write well in English and Chinese
• Manage social media accounts on Facebook / Instagram / Tik Tok
• Manage Website

Job Description

Workers Management

Co-ordination with projects teams on HR matters with regards to all issues related to workers.

·         Workers orientation including contract signing and company policies briefing.

·         Work Pass renewal matters including workers retention and repatriation.

·         Handle workers who absent from work/ tender resignation letter/ request to change site/ change trade/ home leave workers including air ticket arrangement.

·         Handle all workers’ enquiries, complaints, grievance or feedback and carry out investigation, interview, counseling, review and give solutions to the Department in charge.

·         Monitor workers’ daily attendance, find out reason of absence from work promptly, go dormitory to check and question uncontactable workers.

·         Issue memos, warning/ dismissal letter to workers as and when necessary.

·         Coordination till the case is closed when worker is required by the authority.

Work Accident and Sickness management

Accident case

· Follow up timely and closely on-site accident cases.

· Bring worker to doctor for treatment and review appointment.

Sickness

· Bring to company doctor, understand symptoms & recovery, and monitor attendance.

Education

The candidate must possess at least a Diploma, preferably in Human Resource Management.

Working Experience

• Preferably at least 3 years of Human Resource counselling working experience in the construction field.
• Able to start work immediately or within short notice.
• Full-Time position(s) available.

Skills

· Initiative, Positive Attitude,

· Good writing skills.

· Good analytical and problem-solving ability.

· Work independently without supervision and guidance.

Key Responsibilities:

· Understand client requirements and provide strategic advice to key management of listed companies.

· Assist senior management in establishing strategies that support overall growth and business development.

· Organize investor meetings, conferences, media interviews and company visits for clients.

· Cultivate relationships with existing clients, and establish strong networks with the media, investors and regulatory bodies.

· Assist in marketing efforts and conduct market research. Develop pitching decks for existing and potential clients.

· Prepare communication collateral, such as corporate presentations, factsheets, press releases, web material and quarterly/yearly financial reports, that communicate the company’s positioning and strategies effectively to investors

· Contribute to Group level corporate projects.

· Pitch for strategic media coverage and organize media interviews and public relations campaigns.

· Experience and knowledge in sustainability reporting and Environmental, Social, and Governance (ESG) principles.

Requirements:

· Bachelor’s Degree in Business, Finance, Public Relations, Investor Relations, Economic or Communications with at least 3 years of industry experience, preferably in audit, equity analysis, journalism or corporate communications.

· Strong presentation, interpersonal and project management skills.

· In-depth understanding of financial markets, corporate finance, and regulatory requirements.

· Excellent verbal and written communication skills in English and Mandarin

· Proven ability to develop close partnerships with decision makers within client organizations

· Strong knowledge of ESG frameworks (e.g., GRI, SASB, TCFD) and sustainability reporting

· Able to work under time pressure and confident in providing counsel to clients and communicating effectively with stakeholders.

· Maintains a positive outlook and takes ownership of responsibilities.

· Proven ability to multi-task and work both independently and as a team player

· Self-motivated with a strong work ethic.