Customer Service Officer (Call Centre) - 1 Year Contract - Singapore

Are you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.

Key Responsibilities:

• Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
• Provide friendly and efficient assistance to ensure a pleasant customer experience.
• Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
• Follow up on unresolved incidents and ensure timely resolutions.

Requirements

• Experience: At least 1 year of experience in a call centre or customer service environment.
• Proficiency in Mandarin is required to effectively liaise with Chinese-speaking vendors and end-users.
• Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
• Immediately Available candidate is a plus.

This is a 1 year contract to start, renewable and convertible to permanent.

Duration: 6 Months Contract

Location: East/Central, 2 positions

Responsibilities:

• Assist with account opening process through the conduct of due diligence searches and refresh due diligence searches.
• Perform name screen and searches on existing customer base.
• Check quality of submission for name screening and where required.

Requirements:

• Possess Degree and min 2-year experience in KYC Onboarding and/or name screening experience in Banking industry.
• Familiar with screening system such as World check, Factiva, Google
• Proficient in Ms Word, Excel, and PowerPoint

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Job Description:

• Keep a record of accounts receivable, and subsequently issue invoice and statement promptly. Chase payment whenever it is not received on time. Control exposure to bad debt losses
• Reply to all the customers’ inquiries relating to the payment terms and request for special billing.
• Responsible for timely and accurate billing of all group master accounts.
• Responsible for posting daily City Ledger payments, and balancing of the daily audits. Process all advance deposit refunds and credit card refunds.
• Follow all hotel policy and procedure pertaining to the Accounts Receivable and Credit Policy.
• Assist in the verifications of credit worthiness of existing debtors and new credit requests, in particular the system of reference and substantiation of a debtor's standing.
• Investigate customer's credit worthiness by research through various available sources and to recommend credit approval or disapproval to the Management
• Handle all credit requests and queries from in-house guests. Set and continuously review credit limits for both In-House Guests and City Ledger Account.
• To check that the invoices collected are reflected correctly in the Daily City Ledger Posted.
• Report in the Opera system in terms of amount billed, guest name & account no. Transfer all the invoices from Front Office data to its respective accounts from the Opera system.
• Invoices must be signed by the guest except for travel agents & airlines whereby the room rates are confidential. For travel agent & airlines, vouchers covering the period of stay should also be attached to the invoices.
• Supporting checks such as outlet bills, laundry bills, room service bills & others must be attached to the invoices. If not, the officer will have to find the supporting documents from the income audit department.
• Follow up with Sales & Reservations Department if there is a variance in the room rates charged. As for the meeting & function bills, the officer has to check with the Catering Sales Dept.
• Validate all commission requests before handing over to AP for payment process. Ensure that the rates given to guests are commissionable, taking note any shortage of stay, cancellations or no-shows before approving the commission.
• Daily reconcile all credit card payments against Opera and post the corresponding credit card commission and bank charges timely.
• Understand and check that ALL Rewards are billed to and paid by Accor accurately and timely.
• Check the validity of PM rooms and follow up to clear the PM rooms on a daily basis.
• Maintain proper filing procedures & file documents into the correct folders.
• Any other ad-hoc tasks being assigned by the management.

• General accounting tasks such as bank and AR reconciliation and payments.
• Ad hoc duties assigned by the reporting officer.
• Salary commensurate with experience.
• Extendable contract base on performance

Human Resource Officer

• Salary : SGD3,300 - SGD 4,000
• Working hours: Monday - Friday 830am to 6pm
  (once a month half Saturday 9am to 12pm)
• Location: Woodlands

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Responsibilities

• Assist with the onboarding and offboarding of employees
• Conduct orientation to newly hired employees and provide information about the company benefits
• Handle the work pass for foreign workers (application, renewal, cancellation, etc.)
• Maintain and update employee files, records, and HR databases to ensure accurate and confidential information
• Payroll processing and CPF/IR8A/IR21 submission
• Conduct exit interviews to identify reasons for employee's termination and maintain proper documentation
• Provide support on ad-hoc HR related tasks/projects

Job Requirements

• With relevant working experience
• Good knowledge of Employment Act and HR practices and regulations
• Experience in using whyzeHR is preferred

Property Officer Admin

Monday- Friday 9am-6pm

Salary : $2500-$3200

Location :Mountbatten

Job Responsibilities:

• Handling feedback or complaints received from tenant/buyer
• Maintaining proper records of feedback or complaints
• Liaise with tenants for renovation submission
• Liaise with tenant / buyer / contractors for necessary works.
• Tracking of reinstatement / repair works / servicing schedules.
• Other ah-hoc duties as assigned

Requirements:

• Minimum Diploma level
• with relevant cert can apply ( Training provided)

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Property Officer

Working Location: Ang Mo Kio

Working days: 8.30 am -6.00 pm (Mon-Fri) Able to work beyond normal working hours (5-day work week) and on weekends/ PHs where required

Junior: $2,800- $3,000 + HP allowance + VB + AWS.
Senior: $3500 to $3800 + HP allowance + VB + AWS

Job scope:

• To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
• Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
• Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
• Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
• To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
• Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
• Any other ad-hoc duties assigned by your Manager.

Requirements

• Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.
• Minimum 1 year of relevant experience.
• ITE with relevant township experience can be considered.
• To conduct site inspections

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Security Officer

Able to commit 4 days work 1 day off, 3 days work 1 day off schedule

12 hours permanent shift

Location: Islandwide

Salary Package: $2650-$3500

Job Description

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• OK with shift work

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities:

• Provide assistance and support in daily administrative tasks not limited to printing, scanning, filing, data entry and mailroom
• Ad-hoc reception coverage duties
• Assisting Head of Corporate Services whenever required

Requirements:

• Ability to communicate well with others
• Fast and adaptable learner

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Logistics Operations Officer

 Key role in a diverse and global organisation

 Opportunity to work alongside and network with a global team of professionals

 Based in Singapore or Perth

About the role

We are looking for a Logistics Operations Officer to be part of our Asia Pacific Logistics Execution

team to perform safe and timely shipments of >$2B worth of products to and from international origins

and destinations.

Based in our Singapore Commercial hub, the primary responsibility is to manage the day-to-day

operational activities, working in close collaboration with a complex stakeholder groups from across

the business to deliver optimal value for the various business units.

Reporting to the Supervisor, Logistics Operations, this role is a great opportunity to:

 Plan and execute shipments from the company smelters to customers in diverse locations,

including placing bookings, coordination, and monitoring whilst minimizing freight cost,

optimising working capital and meeting commercial requirements.

 Provide timely notification to all relevant parties on bookings and coordinate with stakeholders

on subsequent changes

 Track shipping schedules, perform all required system related updates and resolve issues that

may affect shipping, vessel slippage risk and deliveries to the customers

 Act as the primary escalation point of contact for all operational issues raised by both internal

and external stakeholders

 Process freight payments and resolve any payment dispute with vendors timely

 Ensure completeness of accrual of freight cost at end month

 Develop and manage relationship with vendors such as shipping lines, 3PLs and internal

stakeholders

 Investigate and handle claims relating to transportation and shipping

 Participate in continuous improvement projects, identify any process gaps and propose

improvement initiatives to reduce costs and/or improve service levels.

 Participate in performance related meetings and provide constructive feedbacks where

relevant

 Adhere to the logistics existing policies and system requirements at all times

 Create a Health, Safety and Environment (HSE) culture within the company's logistics ensuring all

activities comply with company standards

About you

To be successfully considered for this role, you will have:

 At least 5 years of related experience in supply chain/logistics

 Degree in Business, Logistics, Supply Chain Management, Commerce or related field.

 A team player, autonomous and self-driven

 Excellent communication and presentation skills, both verbal and written

 Determined problem solver with high level attention to details, strong analytical and critical

thinking skills

 Solid time management skill and ability to prioritize workload in a changing environment and

within tight deadlines

 Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.

 Exposure to SAP systems will also be beneficial.

 Experience with project cargo will be an added advantage.

Being a Technology Risk Officer requires excellent project management and coordination skills together with a foundation in Technology Risk and broad understanding of the firm’s business and information security policies.

The successful candidate for this role will engage with numerous leaders and groups across regions for both business and technology. The role will require interaction with external parties (firm’s service providers, business counterparties, and regulatory personnel).

Key success criteria include the promotion and enforcement of Engineering risk policies and information security at all levels of the organization and across all technology platforms, and the efficient and timely coordination and review of the Engineering Division’s response to regulatory and client inquiries.

Principal Responsibilities

• Provide clear and concise verbal and written advice to business and technology users on (1) understanding of relevant Engineering Risk policies and standards and (2) principles of security & controls as defined by the firm’s Technology Risk and Control Framework, and (3) adoption of secure and resilient solutions
• Build and maintain an understanding of global, regional and local regulatory requirements that have a technology impact, to conduct internal self-assessments and gap analyses to ensure compliance
• Participate in global, regional and local Engineering Risk initiatives aimed at improving baseline on information protection, resiliency and controls of technology processes and services
• Work on business initiatives ensuring regulatory requirements are appropriately understood, communicated, and mitigated
• Maintain relationships with stakeholders to facilitate oversight and effectiveness of the technical control environment
• Perform risk assessments to identify gaps in compliance to information security (both application and infrastructure) and BCP standards and policies, for both internal technology solutions as well as solutions provided by third-party service providers. Ensuring critical and high priority issues are identified and resolved.

Qualifications, capabilities and skills:

• 5+ years of technology experience in one or more of the following areas: Technology Infrastructure, Information Security, Technology Governance, Compliance, Control management, Operational Risk and/or Technology Audit
• Infrastructure security knowledge in Windows Server, Desktop OS and applications, Unix/Linux OS, Storage, Networking hardware and protocols, Databases and Exchange Connectivity, Remote Access, Firewall and IDS/IPS technology, Voice and Audio Visual platforms, and experience in configuration and vulnerability management is a significant advantage.
• Understanding of the regulatory environment as it relates to technology control and/or business continuity requirements
• Familiar with Risk Analysis and Risk Management methodologies
• Excellent program and project management skills
• Understanding of the business functions and the Technology role in a financial services firm a significant advantage
• Ability to work effectively as part of the regional and global team, serving a large diverse Engineering community
• Strong analytical and communication skills required

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

The candidate is required manage and direct financial activites such as accounting, internal control, audit, tax and financial planning for the Company. Including analyzing financial information and prepare financial reports of Global RtM.

RESPONSIBILITIES

1. Accounting

• Key personnel in charge for accounting & Budget matters on Global basis, especially review of Parent Company’s numbers with taking contacts with the key persons in Japan who are Japanese Speaker. (Global basis: As RtMI is headquarter of RtM Group, RtMI is responsible to consolidate financial results and budgets on Global basis. Preparation of financial Budget or Forecast for Global basis.
• Monthly monitoring of actual result with Budget for Global Basis.
• Perform Profit and Loss analysis for management reports in Japanese.
• Support General Manager, head of Finance and Accounting in development and implementation of accounting treatments for certain transactions including derivative treatments.
• Collaborate with Parent Company and other regional offices to align accounting treatments. Especially, Parent Company’s OPEX analysis is one of important tasks with smooth communication in Japanese.

2. Risk Management

• Perform risk assessment for new transactions from the point of Accounting, Tax, Operational risk, and Internal Control.
• Communicate with Front offices well and anticipate potential risks from the transactions.

3. Tax

• Review and build the pricing policy of all cross-border related party transactions.
• Ensure compliance of all intercompany agreement requirements, calculations, payments for transfer pricing purpose, and complete the transfer pricing documentation of RtMI for each year
• Coordinate transactions of RtMI to be complied with Japanese CFC Taxation.
• Update relevant changes in tax regulation of Singapore and Japan and the consequential impacts to management continuously
• Support Singapore-Indian APA

4. Audit and Internal Control

• Response to internal control queries, requests including J-SOX, from Parent Company with making contacts to persons in charge for internal control in Parent Company.
• Review internal control documents like CLC & BLC and propose for changes if necessary.
• Liaise with internal and external auditors to provide information and field their queries.
• Ensure RtMI is kept up to date in terms of accounting standards by liasing with auditors
• Ensures compliance to internal control

5. Finance

• Collaborate with other departments for LC settlement and FX transactions

REQUIRED KNOWLEDGE & EXPERIENCE

• Possess a degree from a recognized university or tertiary institute
• At least 4 to 8 years of experiences as an accountant and/or financial executive, preferably 2 to 3 years of experiences working as an accountant and/or financial executive in Japan due to complexity of Japan tax rules
• Business proficiency in both written and spoken Japanese in order to coordinate with headquarters and counterparties from Japan. Candidate is also required to create reports in Japanese for updates to the management in headquarters
• Experienced in Accounting and Tax related Assignments
• Knowledge of IFRS
• Knowledge of Corporate tax rules and transfer pricing rules,including Japanese tax rules, especially Japanese CFC)
• Knowledge of consolidated accounting
• Knowledge of Derivative Accounting for Metal commodities trading
• Relationship management with external auditors and tax consultant
• Meticulous
• Self-driven in order to cooperate well with internal/external stakeholders.
• Patient at resolving issues

Responsibilities

• Process settlement for local & foreign equities and OTC products
• Verify and reconcile dealing tickets and incoming trade confirmations
• Resolution of unmatched trade positions and settlement failures
• Liaise with institutional clients, banks, brokers and liquidity providers on trade settlement issues
• Ensure accuracy and timeliness of trade validation, settlement, reconciliation, control checks, investigation, and exception handling are being performed
• Take ownership of the process assigned and execute tasks promptly
• Proactively seek for opportunities to identify gaps and enhance operational workflow.

Requirements

• Degree or Diploma Holder
• Preferably with 1-2 years of relevant experience in trade operations either in stockbroking firms, custodians or banks.
• Proficient in MS Office and Excel.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Personal Care Officer

• Salary Range: $ 2500 - $3300
• Location: Bukit Batok/Buangkok
• Working Hours: 44 hours per week shift

Required to work on rotating shift - including weekdays & weekend + PH

• Working Hours - Shift Work
• AM Shift – 8am to 5pm
• PM Shift – 10am to 7pm

(1 week once base on schedule either Day Duty or Night Duty)

• Day Duty Officer – 7am to 7pm
• Night Duty Officer – 7pm to 7am

Job Requirements

• At least diploma in Psychology / Social work / or relevant field
• Willing to work rotating shifts including night shift and weekends

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home's premises

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilities

The incumbent will be responsible for:

1. Handle daily operational tasks and provide customer support with quality and consistency

· Perform daily operational routines and manage ad-hoc tasks.

· Provide customer support on platforms and trading related matters through monitoring and tracking to proper closure of the issues logged by raising JIRA tickets.

· Perform first level investigation and provide timely status update to clients.

· Collaborate with stakeholders to ensure timely resolution on issues raised.

· Identify channel related issues and collate customer feedback for issue logging.

· Manage service downtime, facilitate publication and timely communications of notices on all digital channels to clients and internal users.

· Prepare communications plan for online marketing campaigns and user engagement during service recovery.

· Prepare and update SOP documentation in a timely manner.

2. Support business projects and process improvement initiatives

· Support Digital Platform’s projects through process/system improvements and enhancements on customer journey and trading platform.

· Collaborate with cross functional teams from IT, Operations, Client Services, Marketing, Finance, Legal, Compliance, Risk, Vendors and others to fulfil customer and business needs.

· Prepare user requirements, functional specifications, user process documentation, mockup screens and test scenarios/cases according to business requirements and objectives.

· Provide support and ensure project timelines are met and scope performed according to requirements.

· Review and streamline existing processes in efforts to achieve process efficiencies, cost-savings and improved user experience.

· Prepare user training materials in the form of user guide, slides, videos, etc.

· Formulate test strategies, coordinate and perform user acceptance testing with key stakeholders and seek for sign off.

· Provide support for post-deployment verification to ensure all issues are escalated and resolved in a timely manner.

· Monitor the Customers feedback/ratings on the digital channels to identify areas for improvement, define short term action plan and long term fixes to address customer pain points.

Job Requirements

To thrive and be successful in this role, you must have / be:

• Diploma holder and above preferably with knowledge and keen interest in technology and trading.
• Minimum 2 years’ experience in the trading platform support or technology industry
• Good understanding of Equities products, trading, and related processes.
• Experienced in performing user testing and verifications.
• Must be willing to work during Euro trading hours from 3pm to 12 midnight.
• Excellent communication skills and stakeholders management.
• A positive and can-do attitude in the work is a must.
• Able to work under pressure and fast paced environment
• May need to work beyond office hours, occasionally on weekends when required.
• Able to multi-task and prioritize work in alignment with Digital Platforms’ business objectives
• Customer-centric and think out of the box.
• Excellent analytical skills and problem solver.
• Self-motivated with a strong sense of ownership and accountability.
• Strong acumen in business process, requirements elicitation and documentation.
• Deliver results on time and with market standard quality.

• Billing Officer
• Basic Salary: $2,000 – $2,500
• Working Days: Mon - Friday 9am - 5.30pm | Alt Sat 9am – 1pm
• Address: Alps avenue (Changi)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• To issue / print / match / detach daily customer invoices
• To issue Export Transfer slip
• To mail / email / courier daily / weekly / bi-weekly / monthly invoices to Local /overseas customer
• To prepare Weekly / Monthly Invoice summary report according to customer requirement, upload invoice to website / portal .
• To monitor on customer special request FHD invoice
• To scan & email daily invoice to customer
• To sort / arrange / pack monthly invoice into carton boxes
• To issue Credit note
• To download Transfer Slip and approve Transfer Slip
• To prepare weekly summary report

Requirements

• Basic Microsoft Skills like Word / Excel

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Holland Village (Walking distance from Holland Village MRT)

- Able to commence work on 4 Feb 2025 for at least 1 to 3 months or long term

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Holland Village" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

Personal Care Officer

• Salary Range: $ 2500 - $3300
• Location: Bukit Batok
• Working Hours: 44 hours per week shift

Required to work on rotating shift - including weekdays & weekend + PH

• Working Hours - Shift Work
• AM Shift – 8am to 5pm
• PM Shift – 10am to 7pm

(1 week once base on schedule either Day Duty or Night Duty)

• Day Duty Officer – 7am to 7pm
• Night Duty Officer – 7pm to 7am

Job Requirements

• At least diploma in Psychology / Social work / or relevant field
• Willing to work rotating shifts including night shift and weekends

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home's premises

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Aviation Security Officer

Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off

12 hours permanent shift

Location: Changi

Salary Package: Gross Salary: up to $2850 | Bonus of $2500

Job Description

• Screening of passengers at designated zones.
• Manual bag checks.
• Usage of security screening equipment for screening purposes.
• X-ray screening of checked in luggages.
• Any other security related roles at airport.

Requirements:

• OK with shift work

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Billing Officer
• Basic Salary: $2,000 – $2,500
• Working Days: Mon - Friday 9am - 5.30pm | Alt Sat 9am – 1pm
• Address: Alps avenue (Changi)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• To issue / print / match / detach daily customer invoices
• To issue Export Transfer slip
• To mail / email / courier daily / weekly / bi-weekly / monthly invoices to Local /overseas customer
• To prepare Weekly / Monthly Invoice summary report according to customer requirement, upload invoice to website / portal .
• To monitor on customer special request FHD invoice
• To scan & email daily invoice to customer
• To sort / arrange / pack monthly invoice into carton boxes
• To issue Credit note
• To download Transfer Slip and approve Transfer Slip
• To prepare weekly summary report

Requirements

• Basic Microsoft Skills like Word / Excel

Property Officer Admin

Monday- Friday 9am-6pm

Salary : $2500-$3200

Location :Mountbatten

Job Responsibilities:

• Handling feedback or complaints received from tenant/buyer
• Maintaining proper records of feedback or complaints
• Liaise with tenants for renovation submission
• Liaise with tenant / buyer / contractors for necessary works.
• Tracking of reinstatement / repair works / servicing schedules.
• Other ah-hoc duties as assigned

Requirements:

• Minimum Diploma level
• with relevant cert can apply ( Training provided)

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Basic Salary: $2,000 – $2,500
• Working Days: Mon - Friday 9am - 5.30pm | Alt Sat 9am – 1pm
• Address: Alps avenue (Changi)

Job Description

• To issue / print / match / detach daily customer invoices
• To issue Export Transfer slip
• To mail / email / courier daily / weekly / bi-weekly / monthly invoices to Local /overseas customer
• To prepare Weekly / Monthly Invoice summary report according to customer requirement, upload invoice to website / portal .
• To monitor on customer special request FHD invoice
• To scan & email daily invoice to customer
• To sort / arrange / pack monthly invoice into carton boxes
• To issue Credit note
• To download Transfer Slip and approve Transfer Slip
• To prepare weekly summary report

Requirements:

• Basic Microsoft Skills like Word / Excel

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

· Attend to enquiries and requests via calls and live chat in a professional and prompt manner;

· Update and complete accurate information on customer interaction in the Customer Relationship Management (CRM) system;

· Ensure effective and timely follow-up as promised to customers;

· Manage customer complaints and feedback with a good closure;

· Perform additional or overtime duties during operational exigencies when required; and

· Assist with ad-hoc initiatives/projects as delegated by Management.

·

Skills/Requirement

· Diploma/ Degree holder from recognized institution;

· Applicant along with 1 to 2 years of customer service experience, preferably from insurance/ banking industries; Candidate with no experience may be considered and training will be provided;

· Comfortable conversing with customers from all walks of life;

· Ability to communicate via online chat in a professional manner;

· A team player with good writing, interpersonal and communication skills;

· An individual who possesses a pleasant and cheerful disposition; and

· Relevant insurance certification will be an advantage.

Property Officer

Working Location: Ang Mo Kio

Working days: 8.30 am -6.00 pm (Mon-Fri) Able to work beyond normal working hours (5-day work week) and on weekends/ PHs where required

Junior: $2,800- $3,000 + HP allowance + VB + AWS.
Senior: $3500 to $3800 + HP allowance + VB + AWS

Job scope:

• To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
• Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
• Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
• Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
• To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
• Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
• Any other ad-hoc duties assigned by your Manager.

Requirements

• Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.
• Minimum 1 year of relevant experience.
• ITE with relevant township experience can be considered.
• To conduct site inspections

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About this role:

Wells Fargo is seeking a Lead Business Relationship Support Specialist- Client Service Officer to join our growing team in Singapore.

In this role, you will:

• Lead complex initiatives or large portfolio of customers and share leadership role with Relationship Managers and Service Experience Manager to oversee a portfolio of accounts
• Collaborate with executives, management, relationship managers, Service Experience Manage and other internal partners or business lines to resolve issues and achieve goals
• Identify opportunity for process improvements within the portfolio
• Review the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements
• Develop expertise in the policies, procedures and compliance requirements
• Assist with components of audit or compliance reviews and exams as required
• Verify compliance and report identified issues for resolution
• Maintain policy manuals and Business Continuity Plan documentation
• Make decisions on complex customer issues which include escalation and resolution
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non-credit products to new or existing customers
• Work with Relationship Managers and Service Experience Manager to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Partner with Service Experience Manager to resolve issues and provide status updates on implementations
• Lead team and serve as a subject matter expert for the department
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Client Service Officers and may assist with their development

Required Qualifications:

• 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years banking experience of international business, preferably payment and trade operation’s background and relevant product experience as it applies to financial institution clients.
• Client service experience for financial institutions clients in APAC South market is advantage.

Desired Qualifications:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Fluent in spoken and written English due to interactions across APAC South market and financial institutions clients; bilingual or multilingual is an added advantage
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Self-motivated with a strong goal orientation and can work well in a team orientated environment.
• Proficient with MS Office applications (Word, Excel & PowerPoint)

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.