Stratgeist is a full-service digital consultancy specialised in social media content and strategy. Our clients include major lifestyle, sports and consumer electronics brands, pharmaceutical & healthcare companies, medical centres as well as private specialists and clinicians. Our team has over 30 years of combined experience in marketing and media production and our goal is to help our clients maximise digital platforms such as virtual meeting services, social media channels and websites, to fully leverage digital marketing for growth. With an exciting and dynamic team environment, Strategist offers great prospects for growth and expansion.

Stratgeist also owns Media Platforms in the healthcare and automotive sectors with a viral social media presence across Asia. Our platforms are newscentric and viral with a combined viewership of over 10m views a month across social media platforms and channels. These platforms are powered by strategic partnerships, content collaborations and advertising opportunities.

Public Relations Specialist (Sports)

We are seeking an experienced and proactive Public Relations Specialist to lead and enhance our public relations efforts in the sports industry. The successful candidate will drive media strategies, build and maintain key relationships, and manage the image of athletes, sports teams, or brands across various media platforms. This role requires a strategic thinker with strong communication skills, sports industry knowledge, and the ability to work in a fast-paced environment.

Responsibilities and Duties

• Build and maintain relationships with sports journalists, media outlets, influencers and key industry contacts. Pitch stories, secure coverage and organise press conferences, interviews and media appearances.

• Develop and execute PR strategies and campaigns to enhance brand visibility, maintain positive public perception, and build brand equity. Identify and implement new PR tactics to reach target audiences.

• Act as a spokesperson and manage responses to PR crisis or media inquiries. Develop and implement crisis management plans, working with internal stakeholders to ensure clear and accurate messaging.

• Collaborate with social media teams to amplify PR efforts through digital channels. Craft press releases, media kits, newsletters and other PR materials, ensuring all content aligns with brand values and goals.

• Organise and promote sports events, media days, sponsorship activities, and community events to foster relationships with fans, sponsors and media.

• Manage relationships with athletes, influencers, and brand ambassadors, ensuring alignment on brand image and messaging across appearances, events and endorsements.

• Track and analyse the success of PR campaigns, media coverage, and social sentiments, preparing detailed reports and recommendations for future initiatives.

Qualifications/Skills

• A minimum of 3-5 years of direct experience in PR, preferably in sports or a related industry.

• Bachelor’s degree in Public Relations, Communications, Marketing, Sports Management, or a related field.

• Excellent verbal communication skills; effectively communicate with internal stakeholders at all organisational levels, vendors, and team members.

• Proficiency with media monitoring and reporting tools.

• Strong network of media contacts within the sports or a related industry.

• Experience with project management and adaptability: Ability to re-prioritize while working in a fast-paced environment, while maintaining attention to detail, establishing priorities, and meeting deadlines.

• Positive, hardworking and self-motivated person.

• Experience in crisis communication and reputation management

• Familiarity with sports marketing, sponsorship, and branding.

• Proficiency in digital and social media strategies.

• Involved in Housing & Development Board (HDB) projects eg:

-Rainwater harvesting initiatives for HDB

-Renovation and improvement works for HDB Hub toilets

-Upgrades and enhancements for multi-storey carpark facilities under HDB jurisdiction

• Liaised with residents, overseeing daily repair routines among workers.

• Clarified Repair Method Statements for residents, maintaining accurate records and adhering to Client’s specifications.

• Addressed resident feedback and complaints, reporting outcomes to the manager.

• Organized work schedules to prevent conflicts during repairs, fostering positive relationships with residents.

• Coordinated site inspections and managed defect rectifications.

• Planned and coordinated timely execution of works within flats, ensuring smooth project operations among residents, contractors, consultants, and authorities such as Town Councils and HDB. Proactively addressed complaints stemming from construction activities.

• Managed inquiries, feedback, and project-related complaints, following up with appropriate actions for resolution.

• Handled additional responsibilities as assigned.

• Involved in Housing & Development Board (HDB) projects eg:

-Rainwater harvesting initiatives for HDB

-Renovation and improvement works for HDB Hub toilets

-Upgrades and enhancements for multi-storey carpark facilities under HDB jurisdiction

• Liaised with residents, overseeing daily repair routines among workers.

• Clarified Repair Method Statements for residents, maintaining accurate records and adhering to Client’s specifications.

• Addressed resident feedback and complaints, reporting outcomes to the manager.

• Organized work schedules to prevent conflicts during repairs, fostering positive relationships with residents.

• Coordinated site inspections and managed defect rectifications.

• Planned and coordinated timely execution of works within flats, ensuring smooth project operations among residents, contractors, consultants, and authorities such as Town Councils and HDB. Proactively addressed complaints stemming from construction activities.

• Managed inquiries, feedback, and project-related complaints, following up with appropriate actions for resolution.

• Handled additional responsibilities as assigned.

• Listed Company On The SGX
• Award Winning Healthcare Company

Responsibilities:

• Deliver high standard of customer service to prospects and existing clients.
• Provide support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries)
• Resolve customers' feedback and complaints promptly.
• Manage post sales service-related matters for existing clients.
• Instill customer loyalty and retention through outbound service calls.

Requirements:

• Diploma in any discipline
• Min 1 year of customer service / call center experience
• Passion for service and possess excellent communication skills and telephone etiquette
• Team player with a positive attitude and great interpersonal skills
• Candidates with more experience will be considered for a Senior role

Working Location: Yishun

Working Hours: 9am - 6pm

Salary: Up to $3,200

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

• Responsible for handling all general office admin & clerical support, data entry, document scanning
• Proper filing of hardcopy documents for records and easy retrieval
• Ability to multi-task and meet tight deadlines with high level of accuracy
• Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively
• Handle enquiries and public feedback pertaining to the project site activities & environment
• Ensuring good report and maintaining positive relations with the residents to work closely with the relevant parties, such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes
• Excellent people management & interpersonal skills
• Ability to prioritize, plan, organize and execute tasks effectively
• At least 3 years of relevant site experience in building construction industry for HDB project, ie BTO
• Other ad-hoc duties as assigned

Requirement

• Proficient in Microsoft Excel and Word
• Able to communicate fluently in English
• Minimum pass in at least 5 subjects, including English at GCE “O” Level or Nitec Certificate

• Assist the Centre Manager on tenant's feedback and complaints. Follow up closely with vendors and tenants to ensure proper case closure for tenant's satisfaction
• Attend and manage season parking and parking matters.
• Manage maintenance of Building including supervising cleaning, security and landscaping works.
• Support capex works and maintenance works.
• Facilitate and support tenant's retention programme and activities.

Responsibilities:

• Manage enquiries and feedback related to the project
• Report directly to Project Manager
• Work closely with the relevant parties such as residents, consultants, authorities, etc.
• Implement proactive steps to address complaints arising from construction activities
• Maintain a documented record of requests and complaints received from residents and/or public
• Issue and distribute advance notifications to the public regarding upcoming work.

Requirements:

• Only for Singaporeans/PR
• Experience in customer service for BTO projects
• GCE O/A Level with relevant certificates

Suitable candidates are encouraged to apply to this position via Apply Now button or email to [email protected]

Only shortlisted applicants will be notified.

DAS Umbrella is an exciting global e-commerce company that owns various exciting eCommerce businesses globally.

As a Marketing & Public Relations Intern at Das Umbrella, you will be exposed to a variety of proprietary strategies that we use to scale our e-commerce businesses in 7 countries globally.

You will join a young and ambitious team determined to put Das Umbrella on the world map as one of the best e-commerce companies in the world. We take pride in having a culture of high performance, excellence while supporting each other and learning together.

What you’ll do:

• Formulate and execute an international influencer marketing strategy from start to finish. Reach out to key opinion leaders, negotiate collaboration terms and oversee the collaboration to ensure it’s success and alignment with the brand
• Suggest and source for beneficial brand collaborations that will help the brands under your care have a stronger positioning and competitive advantage in the market
• Support the team in creation of written and visual content throughout the execution of any strategic brand collaborations
• Maintain friendly relationships with key business partners
• Help with the ideation and creation of any other marketing collaterals as needed - as well as other ad hoc marketing tasks

Requirement

• Excellent English
• Friendly disposition
• Self-Driven Character
• Strong knowledge in various social media platforms
• Strong interest in Marketing/Ecommerce
• Understands customers POV
• Good learning attitude

Location: 33 Ubi Ave 3 #02-36 Vertex Singapore 408868

Working Hours: 10am - 6pm

Salary Package: Up to SGD 1,000

Responsibilities:

• Gardening works (i.e. watering plants and clearing debris in drains) at rooftops.
• Cleaning works in the building
• Repair works in the building
• Handing and taking over of tenants’ premises in the building.
• Fire Drill and Emergency Response Plan.
• Ad-hoc Beer Tech machine servicing
• Any other ad hoc works as requested by superior.

Requirements

• Minimum 1 year in facility/building maintenance.
• Excellent communication and interpersonal skills.
• Hardworking and able to multi-task
• Good safety mindset
• 6 days work week

Capital Funds Investments Pte Ltd are hiring Loan Officer

Salary $2500 to $3500

Our office at 65 Ubi Crescent #06-07 Hola Centre Singapore 408559. 2 Mins walk from Ubi MRT

Working hrs

Mon to Fri 12pm to 8pm

Sat 11am to 3pm

Sun and PH off

No experience required. Training will be provided.

No Criminal Record

Ability to converse in Mandarin preferred due to high volume of Mandarin speaking account holder

Please email your resume to [email protected] or Whatsapp 82888750

if you are interested in any of the above jobs!

Job Description

• Patrolling: Regularly patrol the premises, checking for any unusual activity, signs of disturbance, or unauthorized entry.
• Monitoring: Use various monitoring tools, including CCTV cameras, to keep a watchful eye on the premises and quickly identify any security breaches.
• Crowd control: When required, manage crowds, and ensure that they do not become unruly or pose a threat to public safety.
• Access control: Ensure that only authorized personnel are allowed entry into restricted areas.
• Responding to emergencies: In the event of an emergency, take appropriate actions to minimize damage, protect people and property, and notify emergency services as needed.
• Reporting: Maintain detailed logs and reports of all incidents, activities, and security-related issues that occur during your shift.
• Customer service: Provide excellent customer service to all visitors, clients, and tenants of the building or area you are securing.

Benefits

• Monthly Voucher of $100.00
• Birthday Leave
• Weekly Advance
• Festive & Birthday Voucher
• Best Employee Awards / Voucher
• Security Course training fee will be covered by the Employer (New to Security Industry)
• Career advancement
• Yearly salary increment.

Qualificaiton

• Able to communicate, read & write English

Work Location

• Orchard (shopping centre)
• Day and Night shift
• 12 hours shift (9.30-21.30 or 21.30-9.30)
• 6 Off day per month
• Gross $3,000

1. JOB DESCRIPTION

• Handle account receivable duties
• Posting payments into the system
  Handling emails and phone calls.
• Other Administrative/accounting duties including but are not limited to the above duties

2. Requirement

Basic account concept, training will be provided

5 working day

Shortlisted candidate will be notified, thanks.

Job Description:

• Handle phone/video calls, emails and meeting with SNEF Members and/or Tripartite Partners professionally
• Advise SNEF Members on issues of immediate level of difficulty
• Collect and synthesize requisite data for analysis of human resource, industrial relations and business issues for management reporting
• Plan, organise and execute the division’s events, including pre and post event activities
• Integrate new technology and/or new compliance requirements to optimise and safeguard the IWR Team’s operations and service delivery

Requirements:

• Working knowledge of Singapore Employment laws, tripartite guidelines and compliant practices
• All the critical core skills under Skills Future Singapore Framework

(a) Thinking critically - with emphasis on sense making and transdisciplinary thinking

(b) Interacting with others - with emphasis on communication and collaboration

(c) Staying relevant - with emphasis on digital fluency and self-management

• Minimum 5 years of recent and relevant HR work experience

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Workplace Safety Management

• Spearhead the establishment and maintenance of Safety & Health Management Systems (SHMS) on-site
• Implement and uphold project and corporate SHMS protocols
• Identify, assess, and mitigate workplace and process-related risks
• Propose and enforce safe work procedures
• Enhance workplace safety performance through strategic measures
• Ensure adherence to Company’s Environmental, Health, and Safety (EHS) policies and standards
• Ensure compliance with Statutory Requirements under MOM and NEA
• Contribute actively to the corporate EHS Committee
• Conduct in-house safety training sessions
• Develop and execute EHS plans, trainings, meetings, and promotional activities
• Conduct routine workplace inspections to identify and address hazards and risks promptly
• Enforce EHS / OSH regulations at the workplace
• Serve as secretary for the WSH Committee and preside in the absence of the chairman
• Investigate, manage, report, and collaborate with relevant stakeholders on accidents or EHS non-compliance incidents
• Undertake additional duties as assigned by superiors

Project Budget Control

• Implement effective safety provisions to minimize re-work
• Aim for ZERO accident rates
• Prepare safety cost budgets for approval

Technical Understanding

• Proficient in the Workplace Safety & Health Act and other regulatory requirements
• Ability to provide practical safety solutions

Other Responsibilities (Organization)

People Development

• Disseminate safety knowledge to all safety personnel
• Foster a strong safety culture across all levels

Internal Operations

• Report any site non-conformance to the immediate supervisor
• Collaborate closely with the project team to ensure robust Health and Safety protocols on-site
• Uphold and adhere to standard policies and procedures

Job Requirements

• Bachelor's Degree preferred
• Must possess WSHO license and familiarity with safety audits
• Minimum 5 years of experience in the local Building and Construction industry
• Completion of a full cycle of HDB BTO project is advantageous
• Excellent communication skills and a positive working attitude

Suitable candidates are encouraged to apply this position via Apply Now button or email to [email protected]

Only shortlisted candidates will be notified.

Working hours: Monday - Sat, 9.00am to 6.00pm

Responsibilities:

• Manage office supplies and equipment to keep the workplace functional.
• Manage monthly payroll processing and administration.
• Develop and implement HR policies, ensuring compliance with labour laws.
• Manage employee relations, including addressing grievances, conflict resolution and performance management.
• Maintain documentation of employee database and personnel files
• Perform office administrative duties, including reception duties and mail/courier handling, correspondence, scheduling meetings, and maintaining records.
• Manage all insurance matters (e.g. work injury compensation, public liability, etc.)
• Prepare and submit reports, government survey returns, etc.
• Perform general HR administrative functions, such as recruitment, processing work passes and preparing appointment/confirmation letters, leave management and payroll management.

Requirements:

• Min. Diploma in Business Administration, HR Management or relevant fields
• Min. 2-3 years’ experience in HR duties and/or administrative functions
• Ability to effectively communicate with managers and employees of the organizations
• Possess strong analytical skills and prepared to work hands-on with HR functions/ systems
• Meticulous and independent worker who is able to carry out responsibilities with minimum supervision

Job Highlight

Location near Macpherson MRT Station

On-job training will be provided

Duty Meal will be provided

Annual Leave/Medical/Bonuses

Responsibilities:

• Provide customer service and administrative support to the daily operation of Temple.
• Collect payments and issue invoices.
• Data entry and update system record.
• Assist in festival/celebration of Temple-related matters.
• Perform simple settlement of daily transactions.
• Perform general daily clerical duties.
• Ad-hoc duties are assigned as and when required.

Requirements:

• Minimum Secondary and N/O Level.
• Minimum 1-year experience in customer service or relevant field.
• Good working attitude and a strong sense of responsibility.
• Meticulous, well-organised and also a good team player.
• Proficient in Microsoft Office Suite.
• Willing to work on weekends and public holidays.
• Able to communicate proficiently with English & Chinese to liaise with English and Chinese-speaking customers.

Working days: 5.125 days per week, one half-day Saturday per month

Rest day: Every Sunday

Working Hours:

• Mondays to Thursdays: 0900hours to 1815hrs
• Fridays: 0900hrs to 1800hrs
• One Saturday Per month: 0900hrs to 1300hrs

Working Location: 55 Ubi Road 1 Singapore 408699

Job Descriptions:

• Suppliers' invoices coding and posting.
• Circulate suppliers' invoices to various departments for verification and approval before posting.
• Prepare suppliers' payments.
• Perform monthly reconciliation of creditor's statement of accounts.
• Assist in the preparation of journals for the monthly closing of accounts.
• Update expenses schedule for monthly account closing.
• Other duties as and when assigned.

Job Requirements:

• A minimum of NITEC or certificate in Accounting, Business Administration or equivalent.
• Proficient in Microsoft Office.
• Preferably with at least 2 years experience in related field.
• Hardworking, meticulous, and able to work independently.

Responsibilities:

• Assist the operation team in planning construction works to ensure the projects meet the budget and due date.
• Conduct site visits to monitor the project progress.
• Coordinate with contractors, suppliers, and clients to ensure project alignment and timely completion.
• Manage workers to ensure they complete the tasks according to instruction given.
• Track and report project progress to project manager, including work schedule, overtime arrangement, budgets, and resource used.
• Ensure all project documentation is up-to-date and properly maintained.
• Ensure all project meet the requirement of safety standards and SOP.
• Help to resolve issues at work site.

Requirements:

• Minimum Diploma in Construction Management, Engineering, Interior Design or related professional certification.
• 1 - 2 years of experience in project management or a related role in construction industry.
• Knowledge of safety standards and regulatory compliance in the construction industry.
• Strong organizational and multitasking skills with attention to detail.
• Strong problem-solving and decision-making abilities.
• Good communication skills to work effectively with contractors, workers, and clients.
• Ability to read and interpret construction and technical specifications.
• Ability to prioritize and manage tasks effectively in a fast-paced environment.

Description

Job Description:

1. Access the Authority’s computerised system(s) or any other database maintained by the Authority to retrieve new and renewal applications.
2. Check applications to ensure that all required fields in the application form are filled out, and ensure that all supporting documents are enclosed and/or attached
3. Submit the completed applications to the OC and/or Assistant OCs of the respective business division for approval.
4. Correspond with applicants to clarify and advise on the requirements of the applicants’ application.
5. Send by email or conventional mail, the soft/or hard copies of the application approval or rejection letters to the applicants.
6. Attend to members of public who walk into the Authority’s premises to enquire about their license applications.
7. Respond to service requests, complaints, and feedback from the public, applicants, and licensees, and assist walk-in enquiries about license applications as directed by the Authority.
8. On the job training will be provided.

Requirements:

1. Singapore Citizen.
2. Have minimum an “O” Level certificate in Singapore
3. Possess at least two (2) years of working experience in related administrative work and have basic IT skills, including experience with operating, software applications and email management
4. Be willing to learn the use of the Authority’s computerised licensing system to process licenses

Job Description & Requirements

Finance Duties

· Report to the Finance Executive.

· Handling all payroll related matters, ensuring fair and prompt release or freeze (by instruction of operations department and management, or freeze the salary if poor attendance) of salary payment to all employees.

· Make sure all the bank reports are printed and funds are credited into employees’ account.

· Attend to site officers enquiries with regards to payroll matters and complaints.

· Handling final payment for resigned staff.

· Filing IR21 for resigned staff (foreigners) and process final payment upon approval by IRAS.

· Submit CPF contribution for FTE & PTE only.

· Assist Finance Executive in any ad hoc reporting required by the management

· Liaise with Administrative & Operations Department on daily wages matters if necessary

· Ensure Accounts department’s file systems, data and etc is carried out and updated effectively

· Verify the discrepancies of attendance by time sheet & payment before deadline.

· Prepares summary of payment for daily rated officers.

· Prepares summary of payment for weekly officers.

· Prepares summary of payment for monthly officers.

· Prepare payslip for all FTE & PTE staff.

· Liaise with the vendors/ contractors/ suppliers for checking of quotations and purchase order as and when required

· Prepare invoices & delivery order for billing matters including GST & credit note submission,

· Ensure adequate cash flow by following up payment schedule by the client

· Manage all banking matters

· Ensure the accuracy for all payroll matters

· Prepare monthly reports for the management review and evaluation

· Ensure the adherence of all rules and regulations of the Company by all staff

Logistics Duties

• Ensure that new employees are issued with relevant logistics and ceased employees have returned all Company issued items
• Attend to all logistics requisitions from Sites and HQ Staff
• Sourcing and maintaining inventory management for all items in the office and all sites. Ensuring all inventory records are up to date
• Sourcing, engaging and liaising with vendors / suppliers / contractors as needed
• Resolve supply, quality, service, and delivery issues with supplier / vendor / contractor
• Responsible for daily operational purchasing needs such as planning, issuing and receiving
• Ensure all logistics records and logs are up to date
• Ensure all logistics reports are done and submitted on time

General Duties

• Attend to all incoming phone calls and transfer them accordingly to the respective personnel
• Ensure all daily routines such as collection, checking receiving of mails are done
• To attend to visitors and interviewees
• To perform data entry for logs and records
• Filing of records and documents in an organized manner
• Prepare meeting minutes and documentation required from time to time
• Provide and responsible for full spectrum of administrative support for various departments
• Overall responsibility to manage and execute a range of administrative functions for the smooth and safe operations in the office, making contingency plans to avoid disruption to office services
• Ensure appropriate follow-through on administrative and support actions, decisions and commitments made by Management by working with parties responsible for implementation
• Ensure all administrative records and logs are up to date
• Ensure all administrative reports are done and submitted on time

Key Requirements:

· Proven admin experience preferred, preferably in security or related industries.

· Candidates without prior experiences are welcome to apply.

· Knowledge of office management systems and procedures.

· Result and service-oriented individual who possesses initiative and good communication skills.

· A proactive team player but with the ability to work independently in challenging projects and timelines.

· Enthusiastic with a “can-do” attitude

• Supports the Building Manager in the operation management of delivering Integrated Facilities Management services for HDB Commercial Properties
• Assist and support all the sites in the day-to-day maintenance and functional operations of the properties
• Ensure preventive maintenance works are carried out.
• Support the site team in vendor performance monitoring and management to ensure contractors perform their services as per agreed KPI
• Manage minor repairs and improvement works
• Calling for quotations and arranging rectification works by term and appointed contractors
• Setting up records and maintenance systems and ensure standardization of the systems and processes on site
• Mobile standby to provide emergency response and support the sites in the event of any critical or urgent breakdown
• Provide additional support to the sites to supervise any major repair and A&A works
• Assist to conduct tenants’ satisfaction survey and tenants communication
• Supports Yearly Electrical Annual Shutdown activities and events in the building
• Building and equipment inspection
• Assist in tenancy, leasing, renovation, finance and promotion related matters
• Follow up on tenancy management matters regarding fit-out works, renovation deposit refunds, reinstatement works, arrears management and air-con extension billing
• Review Permit-to-work submission as well as Risk assessment for contractor works
• Verify vendors invoices and ensure submission and documentations in order

Job Responsibilities:

• Perform store-keeping duties, including receiving, stock-keeping, and issuing of parts. Conduct local sourcing when needed.
• Assist the Parts Executive in inventory cycle-counting and space planning.
• Provide sales quotations following guided procedures and pricing. Assist the Service team in ordering backorder parts and monitor their progress.
• Handle customer orders and follow up on backorder status.
• Alert your Superior on fast-moving and low stock-level items.
• Maintain a high standard of housekeeping and security in the store and showroom display areas.
• Boost Parts & Accessories sales by offering attentive, friendly service to customers and internal departments. This includes handling customer inquiries through the Parts main line.
• Proactively engage in sales activities, using strong product knowledge to recommend the best sales packages. Assist in sales promotions and events.
• Coordinate with Inventory Administrators, handle cash transactions, and carry out accurate invoicing.
• Complete any additional assignments as directed by Superiors.

Job Requirements:

• Minimum O Level qualification.
• Preferably 2-3 years of relevant working experience.
• Proficient in Microsoft Office.
• Strong interpersonal and communication skills.
• Proficient in spoken and written English.
• Required to work 5.5 days per week.

Working Hours:

• Mondays to Fridays: 8:30 am to 5:30 pm
• Every Saturday: 8:30 am to 12:30 pm

Location: 370 Ubi Road 3 Singapore 408651.

By submitting your resume/application, it is deemed that you have acknowledged and given consent to the collection, use, and disclosure of your personal data as provided in your application by the Company, for the purposes of verification, evaluation, and other recruitment-related procedures in accordance with the Personal Data Protection Act.

Thank you for your submission and we regret that only shortlisted candidates will be notified.

About Us

Pawkit is a fast-growing pet tech company dedicated to streamlining pet care for owners. From mobile grooming to at-home vet services, we pride ourselves on creating a seamless and stress-free experience for both pets and their humans.

We’re looking for a Customer Success Officer to join our vibrant team and be the go-to person for our pet-loving customers.

Key Responsibilities

• Customer Support: Respond to inquiries via phone, email, and chat, ensuring a smooth and positive customer journey.
• Booking Coordination: Assist pet owners in scheduling appointments for services like grooming, vet care, and pet sitting.
• Issue Resolution: Handle customer concerns and complaints professionally, ensuring timely resolutions.
• Client Engagement: Build relationships with customers, ensuring they feel valued and supported throughout their experience with Pawkit.
• Process Improvement: Provide feedback to improve our processes and enhance customer satisfaction.
• Administrative Support: Maintain records, update booking schedules, and coordinate with the operations team.

What We’re Looking For

• Customer-First Attitude: You genuinely care about creating great experiences for pet owners.
• Strong Communication Skills: You’re articulate, empathetic, and can handle difficult conversations with ease.
• Organized and Detail-Oriented: You can juggle multiple tasks without dropping the ball.
• Pet Lover: Bonus points if you’re a pet owner or just love animals—you’ll fit right in!
• Tech-Savvy: Comfortable using basic software tools and learning new systems.

Perks of Joining Pawkit

• Work with a passionate, pet-loving team in a dynamic and fast-paced environment.
• Opportunity to grow within the company as we expand.
• A chance to make a meaningful impact on pet owners' lives.
• Occasional office visits from adorable pets!

If you’re ready to be the voice and heart of Pawkit for our customers, we’d love to hear from you. Apply now and join our journey to transform pet care!

Job Title:Training and Development Officer

Job Description:

• Edit and enhance medical protocols and educational lecture content for clarity, accuracy, and relevance.
• Ensure consistency and alignment of materials with AMS standards and medical guidelines.
• Upload medical protocols to AMS portals, ensuring crew members can easily access them during critical situations.
• Manage and update AMS education portals with medical topics for ongoing paramedic and medic training.
• Design and create multiple-choice questions to evaluate crew comprehension and learning after each educational topic.
• Monitor assessment outcomes and provide constructive feedback to improve training effectiveness.
• Collaborate closely with the crew to deliver high-quality medical education and emergency care training.
• Provide guidance and mentorship to crew members on medical procedures and protocols on the ground.
• To be familiar with and actively involved in AMS daily operation activities in order to be able to fulfill the above roles as an educator, trainer and protocol developer.

Job Requirements:

• Bachelor's degree in Nursing or Paramedic Science.
• A master’s degree in a related field is an advantage.
• Minimum of 3 years of clinical work experience in a hospital or prehospital setting.
• Experience in training and development.
• Excellent communication, facilitation, and presentation skills.
• Ability to analyse data and evaluate training effectiveness.
• Proficient in Microsoft Office, specifically Excel, Word, PowerPoint, and Outlook.
• Willingness to work overtime, including Sundays and public holidays.

Admin Officer

Assist in handling and maintaining proper records of feedback or complaints received from the residents.

Assist the CM to attend Section 47(1)(c) notice and update strata roll upon receipt of notice of transfer

Assist the Condominium Manager in petty cash management and collection of payment by residents on daily basis, including daily account closing.

Update trust accounts periodically of all transactions for the contributions, facilities' charges and deposits for receipts issuance to residents.

Manage the booking of estate facilities such as BBQ pits, tennis courts, function room etc. according to House Rules, By Laws and Standard Operating Procedures.

Establish and maintain proper filling systemt to ensure smooth documentation and adminstration of the estate.

Carry out regular of the content of the notice board(s).

Maintain inventory of office stationery and equipment maintenace record and perform general adminstrative duties.

Co-ordinate council meetings and annual general meetings as instructed by the Condominium Manager.

Any other duties assigned by supervisor / manager.

Please take note of the following information:

*For location wise, you will be placed at site around west side.