Customer Service Coordinator

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Markets Operations – Fixed Income and Money Market Operations - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Perform trade verifications to ensure accuracy of booking requests
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Relevant experience preferred
• Demonstrated knowledge of macros
• Consistently demonstrates clear and concise written and verbal communication skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Meta is looking for a Public Policy Associate Manager, Human Rights, located in Singapore.

This role will work creatively and dynamically to mitigate a broad range of human rights risks; enable rapid response to emerging content or product issues; and strengthen engagement with human rights defenders.

This role will report to the Director of Human Rights Policy. and will be a member of a creative and impactful global human rights team, bridging communities across human rights, tech, and business.

This position has the potential for significant impact in region and globally.

Responsibilities

• Support a range of due diligence projects and strategies to ensure we "know and show" our human rights risks, according to global standards
• Detect, analyze, and respond to APAC and global events, then develop strategies and action steps to mitigate rights risks, as well as manage case escalations
• Provide expert advice on human rights question and mitigations to a wide array of internal stakeholders, including policy teams, operational teams, and management.
• Collaborate internally and persuasively with partner teams across policy, operations, and legal.
• Support the needs of external stakeholders, including expert groups, civil society, and human rights defenders

Minimum Qualifications

• BA or equivalent professional qualification in any field
• 5+ years of professional work experience in human rights, conflict prevention/resolution, strategic or regulatory response, risk management, or related fields
• Knowledge of geopolitical, security, or socio-cultural issues in the APAC region, as well as of the impact of digital and new technologies
• Demonstrated operational or project/program management skills
• Experience in framing complex policy or technical issues, then building consensus and coalitions for action
• Strong writing and analytical skills.

Preferred Qualifications

• Strong knowledge of global human rights standards and principles, ideally including freedom of expression as well as the UN Guiding Principles on Business and Human Rights.
• Strong knowledge of in-region challenges faced by human rights defenders, women and girls, and/or other vulnerable groups
• Fluency in an APAC local or regional language as the candidate may be required to review policy in the local language
• Demonstrated experience working in internet or tech policy or operations

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The Law Society of Singapore is seeking a passionate and proactive Executive Officer/Senior Executive Officer to join their Learning and Development Department. This role offers an exciting opportunity to contribute to the professional growth of our members through the development and management of Continuing Professional Development (CPD) activities.

Key Responsibilities

Programme Support

• To develop, manage and organise CPD activities
• Assist in the on-site/virtual event management to ensure smooth delivery and quality control of events
• Assist in marketing initiatives for programmes, including the use of Canva for simple video editing
• Reply to queries from members and public on programme and accreditation matters
• Maintain records, documentation and databases for programmes including budget planning, tracking and procurement processes
• Prepare reports/statistics including Finance reports with basic analysis
• Work together with the team to review programmes and materials to ensure continued relevance and quality of curricula
• Perform other administrative tasks as assigned

Requirements

• Possess a Bachelor’s Degree in any discipline
• Fluent in written and spoken English
• At least 2 years of relevant work experience in professional development training, project and event management or related fields
• Resilient, detail-oriented, problem solver, and a proactive team player with a cheerful disposition who enjoys interacting with people
• Able to multi-task and independently accomplish assignments within lean timelines
• Able to work confidently with members of the Judiciary and legal community
• Proficient in Microsoft Office applications, particularly Microsoft Word, Excel and PowerPoint
• Passionate about lifelong learning

Duration: 1 year

Location: Novena

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Ensure timeliness, accuracy and completeness of period-end FA reports (e.g. Fixed Asset Stock-take report, Development Project-in-Progress (DPIP) report, and the Consolidated Fixed Asset Schedule) for management and statutory reporting and audit reviews. This includes reviewing of the asset count, performing FA reconciliation and investigating discrepancies (i.e. add, retire or rectify erroneous transactions reported by users via service requests or identified when reviewing expenditure)
• Review development expenditure to assess correct treatment of expenditures for asset capitalisation, before capitalising the assets.
• Maintain standards of excellence for FA processes by facilitating the learning of HTDs through conducting trainings, providing guidance on FA matters (i.e. ensure FA related SOPs are adhered to) and implementing process changes to strengthen governance and control.
• Participate in automation initiatives and process improvement projects (e.g. use of tools such as RPA bots or data analytics dashboards) to enhance work efficiency

Requirements:

• Degree in Accounting
• Prior experience in Audit will be an advantage
• Prior experience in using SAP will be an advantage

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Admin Officer

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm
Working location: New Industrial Rd (Bartley)
Salary: $2300-$2500

Job Responsibilities

• Perform carpark administrative duties.
• Handle client’s enquiries through calls and email.
• Handle client’s invoices in a timely manner.
• Assist in processing and updating client’s data.
• Perform month-end closing duties.
• Any other duties assigned.

Job Requirements

• Diploma in any field
• Relevant Experience

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Descriptions & Responsibilities:

Key Responsibilities:

· Client Acquisition: Reach out to prospects through various sales channel

· Client Relationship Management: Manage client professionally to ensure seamless client onboarding, build and maintain strong customer relationships to enhance client satisfaction and retention.

· Documentation: Consolidate and verify documents required from clients for various processes.

· After-Sales Service: Provide exceptional after-sales service and maintain ongoing client relationships.

· Sales Reporting: Provide regular reports and updates to reporting Manager on sales performance and pipeline status.

· Ad-Hoc Support: Perform other ad-hoc responsibilities to support overall sales & marketing functions. Represent the company at industry events, conferences, and networking opportunities to expand brand awareness and generate leads.

· Team Collaboration: Work collaboratively with cross-functional teams to achieve business goals.

Qualifications and Requirements:

· Min. 1 year of relevant working experience.

· Diploma in Business Administration, Marketing, Business Communication, or a related field or equivalent qualification.

· Proven track record of success in B2B sales

· Strong relationship-building and account management skills with the ability to establish and maintain long-term partnerships.

· Excellent communication and negotiation skills, both written and verbal.

· Ability to understand client needs and customize solutions accordingly.

· Highly motivated, self-driven, and results-oriented with a strong entrepreneurial mindset.

· Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Employee Remuneration and entitlements:

- Basic Salary (commensurate with experience)

- Performance Incentive (subject to meeting sales KPI)

- Handphone allowance

- Transport reimbursement

- 14 days annual leave

- 14 days medical leave

- Birthday leave

- Learning and Development Opportunities

- Working hour: 9am to 530pm (Monday to Friday), 9am to 12.30pm (Saturday-Work from Home)

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities:

• Set up System (MUGEN) workflows for all trading businesses and other activities, including service fees and royalty fees.
• Coordinate shipping and work closely with suppliers, customers, and forwarders. Support the team as needed.

Handle full sets of documentation and assist with cargo bookings.

• Manage internal applications and reporting.
• Oversee overdue accounts, credit lines, and collected contracts.
• Support the team in new trading business initiatives.

Selection Criteria:

• Diploma in any discipline.
• At least 2 years of work experience, preferably in freight forwarding, supply chain, or a related field.
• Proficiency in Microsoft Excel and strong documentation skills.
• Required languages: English and Mandarin (to liaise with Chinese suppliers).
• Ability to work well both in a team and independently.
• Knowledge of SAP or MUGEN systems is an added advantage.
• Excellent organizational and administrative skills are preferred.

Interested candidates who wish to apply for the above positions, please click "Apply now"

We regret that only shortlisted candidates will be notified.

JAC Recruitment Pte. Ltd.

EA License No: 90C3026

EA Personnel No: R23113652

EA Personnel Name: Wong Yi Lei

Role:

This is a flexable Full-time or Part Time, onsite, Customer Service Role which is located at either our Marina Square or Suntec City locations which are adjacent buildings and less than 5 minutes walk to each other. Although shifts will be allocated to a designated site, there will be an opportunity to man either site due to our flexible shifts policy. It is important to note that both the MBPSports Racket sports sites are within 5 minutes walking and very easily accessed via public transport and situated in the heart of Singapore,s CBD.

If you are selected,

You will work closely with a tight supportive team inclusive of the CEO and Founder, Administrative Manager, Teacher - Coaches , clients and Co-workers. Suntec or Marina Square are easily accessed by nearest MRT's - Esplanade, Prominade and City Hall).

Our company has serviced its CBD Marina Square (main office) site for 22 years as a racket sports site manager and is expanding its services to the adjacent Suntec City building from November 2024. We offer opportunities for career progression and better work - life balance.

Responsibilities:

The Personnel shall be competent to perform the following:

1. Attend to incoming phone calls, enquiries and deliveries promptly (mostly our bookings will be managed automatically via our online website and app presence).

2. Attend to walk-in students, teacher-coaches, visitors and site stakeholders with care and empathy.

3. Contact site users of cancellation / rescheduling of sessions and reasons changes are necessary.

4. Man the General Office reception counter and ensure it remains clean and tidy.

6. Manage simple office administrative tasks such as receiving and directing of incoming mails/packages, making trips to Post Office, managing and distributing notifications and letters to teacher - coaches and clients, trays, filing, collating and printing of documents.

7. Call & engage with clients for administrative matters e.g. GIRO forms, support in opening / registering and maintaining online accounts.

8. Perform administrative tasks using basic Microsoft Office e.g. data entry, preparing Word documents & Excel spreadsheets.

9. Assist with other ad-hoc tasks as assigned by the company e.g. assist in maintaining adequate stock levels by re ordering from our vendors as required.

Job Requirements:

Qualities of Personnel:

1. Good communication and interpersonal skills.

2. Able to read, write and converse in English.

3. Warm personality with good customer service skills and telephone etiquette skills.

4. Able to work independently.

5. Good team player with initiative.

Qualifications, Skills & Experience:

1. Preferably 2 years' experience in front desk reception duties (not essential as full training and guidance will be provided within our orientation that will allow those with no experience quickly gain confidence and in the role.

2. Relevant reception / management experience in a sports setting would be highly advantageous.

3. Experience with administrative work using basic MS Office (Word, Excel).

4. GCE “O” level certificate with at least 2 “O” level passes.

Summary:

Contract Period: From 21 Nov 2024 to 21 Mar 2025 (opportunities to extend and grow within the organisation will be made available and offered to suitable candidates)

Working Hours:

Personnel to be deployed at the following hours (a maximum of 44 hours per week):

Shift 1

• Mutually agreed fixed roster for days 7:00am to 4:15pm, inclusive of 45 min lunch break

Shift 2

• Mutually agreed fixed roster for days 1:45m to 10:00pm, inclusive of 45 min lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Location (Nearest MRT): Esplanade, Promenade, City Hall

Job Description:

The successful candidate will be part of AST's Customer Services Division. This customer-facing role encompasses a wide variety of day-to-day tasks aimed at providing an exceptional customer experience to the pilots performing their flight simulator training. Ensure that all customer concerns and requests are attended with high level of professionalism and on timely manner. He/ She need to keep a high level of harmonious relationship with the customer.

Responsibilities

1. Attend to walk-in customers and perform frontline services to any customers / visitors entering the premises. These include:

• Greet visitors and determine the nature of their visit, alert appropriate party of visitor's arrival, direct visitors to proper waiting area.
• Respond to general enquiries and feedback.
• Establish and maintain customer rapport.
• Make outbound calls to customers and/or responding to customer emails.

2. Provide support on training related enquiries includes:

• Work with all stakeholders to ensure proper alignment of the Simulator Flight Scheduling and Maintenance Planning activities.
• Perform Simulator Flight Scheduling and Maintenance Planning activities as an alternate to PIC
• Effectively facilitate pilots’ requests by liaising promptly with other departments.
• Perform data input and analysis.
• Plan and track monthly programs for completion.

3. Assist with tenant-related enquiries including but not limited to booking of meeting/ conference rooms/ guest rooms.

4. Assist with the planning, co-ordination and execution of internal and company events.

5. Setting & tidying up of the guest rooms for accommodation.

6. Monitor Pantry and Stationery supplies and coordinate purchases when needed. Replenish F&B supplies in Pilot Lounge, Boardroom and guest rooms.

7. Other potential engagements in other work areas within the Company.

Requirements

• Possesses at least a Diploma with at least 2 years of relevant experience in customer and/or administrative service.
• Prior working experience in aviation industry/ hospitality / customer service experience is highly advantageous.
• High-quality written and verbal communication skills.
• Competent in administrative procedures.
• Team player and able to work in a fast-paced environment with minimal supervision.
• Must be able to communicate in Mandarin to be able to liaise with Mandarin speaking associates on handling daily operations and headquarter in China.
• Proficient computer skills.
• Only Singaporeans/ SPR may apply.
• Flight attendants and entry level applicants are welcome to apply.

Shipping / Documentation Officer

What the Role Involves:

1. Prepares full set of shipping documentation such as packing lists, invoices and certificate of origin.
2. To coordinate with warehouse teams for shipment preparation
3. Monitor import shipping matters.
4. Monitor shipments' departure & arrival.
5. Update of KPI on individual shipments and shipment process
6. Declare and apply custom permit related documents.
7. Communicate and maintain good rapport with the internal and external customers

Required Skills, Experience & Qualifications:

• 1 Year of working experience in the similar position or Logistics / Supply Chain industry
• Experience in TradeNet and custom permits will be an advantage
• Self-discipline, initiative, responsible and interpersonal and communication skills.
• Flexible / Adaptive to changes
• Well-organized on planning work tasks and meticulous to details
• Competent in Microsoft Outlook, Excel and Word
• No experience will be considered

Working Location

2 CHANGI SOUTH AVE 2 (Nearest MRT: EXPO)

Work Days/Hours:

Monday – Friday (8:30am to 6:00pm)

Job Overview

The Regional CFO will oversee financial performance management, strategic financial planning, and operational efficiency for the Asia-Pacific region across 11 countries. This role requires a proactive leader capable of driving results, ensuring financial alignment with corporate goals, and managing a diverse and multicultural team.

Key Responsibilities

1. Corporate Business Performance Management

• Monitor and evaluate weekly/monthly sales, market shares, and key performance indicators (KPIs) for the Asia-Pacific region.
• Ensure alignment of sales subsidiary performance to corporate objectives through effective coordination with financial planning teams in each country.
• Analyze gaps between actual performance and various financial targets (e.g., Moving Plans, Basic Plans).
• Regularly review and report on market share trends across the region to provide actionable insights to top management.
• Oversee and support sales subsidiary operations across 11 countries, including in-depth analysis for export-driven markets.

2. Reporting and Analysis

• Compile and present high-quality weekly, monthly, and ad-hoc business reports to global HQ.
• Deliver actionable insights and recommendations through detailed financial analyses tailored to top management’s strategic needs.

3. Budget Management and Control

• Lead the annual budget planning process for the region, ensuring precision and alignment with corporate targets.
• Manage and control financial systems (e.g., GNMS, APMS) across subsidiaries for seamless execution.
• Collaborate closely with Corporate Marketing teams to monitor and adjust marketing budgets, ensuring optimal resource allocation.

4. Leadership and Team Coordination

• Serve as a key point of contact between HQ and Asia-Pacific sales subsidiaries for business performance updates and issue resolution.
• Guide and mentor financial planning teams across the region to maintain high performance standards.
• Build and sustain strong relationships with internal stakeholders, including planning teams, product managers, and senior executives.

Requirements

1. Educational Background:

• Bachelor’s Degree in Accounting, Finance, or Business Management (MBA preferred).

2. Professional Experience, Skills & Competencies:

• Over 20 years of experience in Accounting, Financial Planning, or Strategic Financial Management.
• Proven track record in managing diverse teams across multiple countries in the Asia-Pacific region.
• Expertise in financial systems and budgeting tools. Advanced proficiency in MS Excel and PowerPoint.
• Exceptional analytical and problem-solving abilities, with a keen eye for detail.
• Strong interpersonal, coordination, and leadership skills to manage cross-functional and multicultural teams.
• Multitask effectively, and adapt to changing priorities.
• A fast learner and strategic thinker with a focus on results-driven execution.

3rd Party Logistics MNC

• Straits Times' Singapore Best Employers 2024
• Basic $2400 - $3000
• AWS + Variable Bonus
• 5 days (8am-5.45pm)
• Locations: Changi South
• Walking distance from Expo Mrt
• Co. Transport: AMK, Sengkang, Punggol, Bedok, Tampines

Job Responsibilities:

• Follow all operating procedures and ensure compliance.
• Coordinate with customers and transporters on daily issues and shipment planning.
• Manage shipment documentation and timely processing of incoming/outgoing goods.
• Perform cycle counts and submit accurate reports.
• Implement process improvements and report non-conformances to the Executive.

Requirements:

• Min. 1 year of relevant experience.
• Proficient in MS Office (Excel, PowerPoint, Outlook, VBA)

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong