Reporting to the Condominium Manager/ Site Manager, you will assist in the day to day operations matters within the estate.

Job Responsibilities:

· Fully responsible for the day to day operation of the building / condominium

· Coordinate all maintenance and administrative staff assigned to the building / condominium

· Carry out all maintenance functions to the highest standard expected for the client and the subsidiary proprietors

· Coordinate personnel of providing maintenance, finance, security, fire safety and car park management

· Ensure all contract works/ routine servicing are carried out accordingly as specified in their contract agreements.

· Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender

· Co-ordinate council meetings and Annual General Meetings

• Any other duties or ad-hoc projects as assigned by superior

Job Requirements:

· Polytechnic Diploma/ Certificate in Property or Facilities Management or related discipline

· Minimum 2 years of relevant working experience

· Applicant must be willing to work 5.5 day work week

· Good team player with excellent interpersonal, communications and negotiation skills

· Ability to do some hands-on work on site

· Ability to multitask and handle pressure

· Good administrative and computer literacy

We are an international freight forwarder located at Changi Airfreight Centre. We are currently looking for an accounts officer to assist in handling ar, ap and costing. Full training will be provided. Need to be good with Vlook and pivotel (excel) or have taken a course in advance excel.

At least ITE cert, N or O level, Diploma in accounting and preferably some experience in the accounts department.

Salary is around $3000.00.

Bus service is 89, 9, 19. - East area.

Hardworking and willing to learn.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans and PR only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 27 December 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Basic Salary: Up to $3,500 + Sign On Bonus

Location: Island wide

• Able to work in rotating shifts
• 6 days work week

Job Scope

• Provide escorts/protection for VIP or Business partners
• Security enforcement and screening duties

EA Personnel Name: Nicholas Poh
EA Personnel No: R24123432
EA License No: 16C8443

We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Responsibilities:

1. Liaise with service providers (such as cruise lines, airlines, land operators, hotel) and sending reservation requests to service providers
2. Monitor ticketing deadline and cruise, air tickets issuance, GDS tickets stock requisitions and block cabin control.
3. Interaction with cruise lines, suppliers and business partners to settle and finalize logistical requirements for cruise groups and outbound tour groups
4. Take note of special requests for seat preferences and dietary restrictions
5. Generate Group Sales (GS) and budget costing.
6. Generate Exchange Order (EO) to make payment to cruise lines, airlines and operators
7. Handle any operations-related enquiries and assist Sales Team when required.
8. Creation of tour type and tour code using in-house travel system
9. Issue travel documents to customers
10. Provide information, quotations and assistance during destination travel events, if required.
11. Any other duties as assigned by supervisor

Requirements:

• Diploma in Travel related studies
• Minimum 2 years’ experience in a travel & tourism company
• Good command of English & Chinese to deal with overseas business partners.
• Excellent accuracy and attention to detail
• Strong organizational skills and the ability to set priorities and meet deadlines
• Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills
• Ability to work under pressure in a fast-paced environment
• Must be team oriented, extremely motivated, and able to work independently
• Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage
• Experience of working in an operational or customer service role in the travel industry is preferred

Job Description

• Patrolling: Regularly patrol the premises, checking for any unusual activity, signs of disturbance, or unauthorized entry.
• Monitoring: Use various monitoring tools, including CCTV cameras, to keep a watchful eye on the premises and quickly identify any security breaches.
• Crowd control: When required, manage crowds, and ensure that they do not become unruly or pose a threat to public safety.
• Access control: Ensure that only authorized personnel are allowed entry into restricted areas.
• Responding to emergencies: In the event of an emergency, take appropriate actions to minimize damage, protect people and property, and notify emergency services as needed.
• Reporting: Maintain detailed logs and reports of all incidents, activities, and security-related issues that occur during your shift.
• Customer service: Provide excellent customer service to all visitors, clients, and tenants of the building or area you are securing.

Benefits

• Monthly Voucher of $100.00
• Birthday Leave
• Weekly Advance
• Festive & Birthday Voucher
• Best Employee Awards / Voucher
• Security Course training fee will be covered by the Employer (New to Security Industry)
• Career advancement
• Yearly salary increment.

Qualificaiton

• Able to communicate, read & write English

Work Location

• Orchard (shopping centre)
• Day and Night shift
• 12 hours shift (9.30-21.30 or 21.30-9.30)
• 6 Off day per month
• Gross $3,000

1. Perform document checks on Instruction (i.e., Board Resolution, Structured Form) for change of account signatories.
2. Conduct ID&V (identification & Verification) where EWSS (Enterprise-Wide Surveillance System) screening is performed for new directors and/or new-to-bank signatory.
3. Create customer profile records for new signers in core banking systems
4. Compare & identify required changes for account signatories
5. Ensure account signatories details and account operating requirements are properly maintained and updated.
6. Ensure all tasks assigned are carried out in accordance with the operating and compliance procedures.
7. Participate in department’s initiatives (process improvements, system enhancements etc.) e.g., Work across business and technology lines and functions to define, analyze and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance.
8. Ensure all requests are processed within the agreed service-level agreement (SLA)
9. Coordinate and follow up discrepancy items with relevant parties promptly and escalate any exceptions to supervisor.
10. Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor at once.
11. Attending to email & phone enquiries from BUs (Business Unit) and other teams
12. Handle internal customer complaint tactfully and ensure responsive problem solving for enquiries from branches and other units / parties.
13. Stakeholder Management with Regional Ops and Product Team, Risk & Control
14. Accept any ad-hoc duties when assigned.

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Highlights

• Morning shuttle available from Kranji, CCK and Gul Circle MRT
• Career progression opportunities
• Fresh graduates and candidates without experience welcomed
• OJT provided

Job Duties

• Perform administrative tasks such as routine data entry assignments, logistics support, etc.
• Assist project coordinators and engineers in the implementation and facilitation of projects
• Track and oversee assigned aspects of projects, including monitoring project timelines, coordinating resources, and ensuring milestones are met
• Prepare a range of project-related documents for key stakeholders as required
• Ensure upkeep of inventory records, project documentations and service delivery reports
• Work effectively with team members towards continued development of the projects
• Additional ad hoc duties and responsibilities as required

Job Requirements

• Possess at least "N", "O" levels qualification (Diploma in Electrical/ Electronic/ Mechanical Engineering/ Building Service/ Telecommunication will be an advantage)
• OR at least 1-2 years of full-time working experience
• Computer literate and tech-savvy
• Good command of English in both spoken and written forms

We value all applicants and thank you for your interest. However, please be advised that only shortlisted candidates will be contacted.

- Station on-site and perform daily inspection and preventive maintenance works in Mechanical and Electrical Systems according to Scheduled Maintenance

- Attend to feedback, Breakdown and customer service requests

- Attend to Fault-Calls and carry out rectification of Faults within specified time and budget

- Supervise and coordinate with contractors and vendors on works according to scheduled maintenance, repair, shut-down and overhaul works

- Assist Engineer/Manager to update records of Mechanical and Electrical system servicing reports and monitor the performance of the systems and equipment

Scope of work:

1. To supervise work done on the Air-con unit in the room which carry by the workers or sub-contractor.

2. To monitor the daily safety and on-site schedule, check review drawing plan, spec, method of statement, work procedures, and rectification work on site.

3. To highlight and feedback if any irregularities, to the employer or consultants. Monitor work process and assignment given, prepare defect list if any, and ensure statutorily. Requirements are compiled by the authority.

4. You are to work closely with the Employer and the Management with safety requirements by the reporting site.

5. Need to have good computer knowledge.

Company’s Profile

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a HR Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Responsibilities:

• Manage office supplies and equipment to keep the workplace functional.
• Manage monthly payroll processing and administration.
• Develop and implement HR policies, ensuring compliance with labour laws.
• Manage employee relations, including addressing grievances, conflict resolution and performance management.
• Maintain documentation of employee database and personnel files
• Perform office administrative duties, including reception duties and mail/courier handling, correspondence, scheduling meetings, and maintaining records.
• Manage all insurance matters (e.g. work injury compensation, public liability, etc.)
• Prepare and submit reports, government survey returns, etc.
• Perform general HR administrative functions, such as recruitment, processing work passes and preparing appointment/confirmation letters, leave management and payroll management.

Requirements:

• Min. Diploma in Business Administration, HR Management or relevant fields
• Min. 2-3 years’ experience in HR duties and/or administrative functions
• Ability to effectively communicate with managers and employees of the organizations
• Possess strong analytical skills and prepared to work hands-on with HR functions/ systems
• Meticulous and independent worker who is able to carry out responsibilities with minimum supervision

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

2nd OFFICER

Job responsibilities

* In charge of navigation, navigational equipment and navigational publications

* Unkeep of all bridge equipment, GMDSS operator

* Maintain a watch in port including the operations of cargo as required

* Passage plan making

Requirement

* COC Class III

* At least 1 year experience on tanker

Job Description

• Responsible for day to day operations of Building / Condominium.
• Ensure all contract work / routine service are carried out according as specified in their contract agreement.
• Supervise the project work in common area and schedule the testing work with our technician personnel for relevant building certificates & licence renewal
• Manage and maintain all upkeeping activities of the site / estate
• Receive and attend complaints by residents and owners on the common property
• Prepare for council meetings and general meetings including management report and follow up on the instruction given by the meeting
• Assist Condominium Manager in Administrative work including a) Change of Mandate for proper financial operation of Clients' current and fixed deposit accounts. b) Review all contract, agreement and insurance before expiry and update latest list

Requirements

• 2 to years of relevant working experience
• Higher NITEC in Facilities Management and/or Diploma in Integrated Facility Management, Real Estate Business, Hotel & Leisure Facilities Management and its equivalent qualifications
• Knowledge of Building Maintenance & Strata Management Act will be an added advantage
• Demonstrated oral and written communications skills
• Mature and outgoing personality
• Ability to work independently and as part of a team

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Responsibilities :

- Provide clerical support to marketing staff by preparing Sales and Purchase contracts, full set of import/export shipping documents based on L/C, Certificate of Origin, Customs/Insurance declaration

- Monthly delivery / sales reports

- Issue payment vouchers, etc.

- Correspond and arrange with suppliers, overseas offices, customers and forwarding agents to ensure smooth and timely cargo delivery.

- Perform administrative support for marketing staff and guests, help to arrange air ticket reservations, book hotel accommodation.

Job Requirement :

- Diploma / GCE ‘O’ Level or relevant

- 2 - 5 years of relevant experience

- Good knowledge in Import / Export shipping documentation based on LC

- Able to understand the global trade shipping arrangements

- Proficient in MS Office

- Good interpersonal and communication skills

- Detailed-oriented & meticulous, able to multi-task

- Able to work independently as well as a team player

Working Hours:

• 07.00am to 07.00pm

Key Responsibilities:

• Monitor and control access to the company premises, ensuring only authorized personnel to enter
• Drop Off Point traffic control duties
• Loading & unloading bay traffic control duties
• Conduct regular patrols of the facility to deter and detect signs of intrusion or suspicious activity
• Respond promptly to alarms and incidents, documenting occurrences and reporting to management as necessary
• Issuing of visitor/contractor pass in exchange for their identification cards
• Perform any other duties as assigned from time to time

Job Requirements:

• At least 1-2 years of relevant working experience
• Valid PLRD license
• Good observational skills and able to handle stressful situations
• Able to work rotating work weekends/ 6 day week

Job Description

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation

Requirements

• Registered WSH Officer with MOM
• Minimum 2 years relevant working experience in construction industry
• Occupational Safety Management (including fire & safety management)

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace. We are seeking a friendly and proactive Showroom Executive to enhance our sales team and drive customer engagement in our showroom. The ideal candidate should possess exceptional customer service skills, able to work flexible hours, including weekends and have a keen eye for visual merchandising. This role is essential in creating an inviting environment that showcases our products while meeting and ensuring a memorable and enjoyable viewing experience.

Key Benefits:

• ·Join a supportive and collaborative Showroom team
• Salary and benefits package commensurate with experience
• Promote work life balance
• Clothing allowance
• Monthly grooming allowance
• Work in central area of Singapore

Key Responsibilities:

• Delivering an intuitive and enjoyable customer-centric experience. To interact and provide appropriate advice to visitor's need and attend to enquiries with a pleasant disposition at all times.
• Build customer profile by documenting and maintaining of customer’s data promptly.
• Ensure showroom is well maintained in a pristine condition at all times.
• Good commitment to work schedules.
• Adhere to professional standards of behavior & conduct in dealing with customers & colleagues.
• Co-operate and work effectively with other Departments and team members to achieve objectives.
• Complies with brand grooming guidelines and maintain good standard consistently to portray a professional image
• Ready to undertake additional showroom related tasks where necessary.

Requirement

• Minimum GCE “O” Levels with at least 2 years of experience in frontline customer services.
• Experience/knowledge in home renovation or material supply processes would be an advantage.
• Bi-lingual in English and Mandarin with good communication skill.
• Self-motivated, cheerful and outgoing personality with above-average EQ.
• Resourceful in tackling different situations.
• Ability to think creatively and work independently.
• Available to work on every Sat, Sun & PH (10am – 5pm)
• Work in central area.
• Only for Singaporean/PR.

By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to [email protected]

*Seeking for a Settlements Officer with minimum 3 years of experience handling Treasury operations/Settlements in a Bank*

THE COMPANY

This bank is a highly reputable organization. They have a strong leadership and work culture. As they continue to expand their operations, they seek for a Treasury Operations/Settlements officer to be part of their team.

JOB RESPONSIBILITIES

• Handle Treasury products’ transactions (FX, Money markets, Derivatives, Security/Bonds, etc.)
• Handle remittances
• Handle swift operations
• Perform MAS reporting (MAS 610, 650, 755)
• Perform AML checks
• Ensure smooth processing of trades e.g. Input, edit, check trades or fund transfers etc.
• Collect and follow up on documents from counterparties
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree Holders in Business, Finance, Accounting/Commerce (or any relevant education)
• Minimum 3 years of experience handling Treasury operations/Settlements in a Bank
• Meticulous, team player, strong interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Job Summary
The jobholder (2 year contract) supports the organisation in overseeing the management of human resource (HR) in the organisation. The jobholder is responsible for the efficient planning, execution and evaluation of the Learning & Development and Organisational Culture & Engagement functions of HR.

The jobholder is largely expected to work in an office environment from 8.30 am to 6.00 pm on weekdays and may also be required to travel out of the office for meetings. On occasion, the jobholder may need to work outside official hours on weekends to support in the running of events

Key Responsibility Areas

Learning & Development

1. Develop organisational learning and development strategies and plans based on the organisation’s current and future business to improve overall workforce capabilities for current and future roles, and to promote lifelong learning.
2. Recommend and implement innovative and creative learning and development channels and technology to engage learners and increase the effectiveness of learning and development interventions based on the needs of the organisation.
3. Conduct learning needs analysis to assess staff current capabilities and areas of development to deliver the organisation’s strategy and future plans.
4. Manage the organisation’s annual total training plan and analyse data and gaps gathered from the individual staff learning roadmaps
5. Equip supervisors and line managers with the skills and tools to mentor, train and provide job coaching.
6. Identify, design, develop, and execute appropriate broad-based learning and development programmes for workforce development based on the needs of the organisation.
7. Engage and work with partners at the national level to identify possible collaborations for staff learning and capacity-building.
8. Oversee and facilitate local and overseas attachment programmes and study trips.
9. Evaluate, recommend, and administer the sponsorship of programmes through the organisation’s training awards to support the talent development of staff.
10. Engage and work with Institutes of Higher Learning and national agencies to identify and administer student and professional attachments to the organisation to build pipeline for talent acquisition.
11. Manage the budget for learning and development and prioritise spending to invest on the strategic capabilities of the organisation.

Organisational Culture & Engagement

1. Plan and design the employee engagement strategy, and measurement tool by recommending employee engagement drivers that have high impact on driving workforce performance.
2. Plan and execute the communication and engagement sessions using appropriate channels/tools for the targeted audience for knowledge-sharing and capacity-building.
3. Develop communication material/information kits for the HR programmes/ activities to convey desired messages clearly and effectively to the targeted audience.
4. Design, conduct and analyse the organisation’s culture through the employee engagement surveys and recommend corrective or improvement actions.
5. Facilitate action planning discussions with stakeholders to identify corrective or improvement actions and resources to implement the action plans.
6. Oversee and facilitate the onboarding process for new staff to ensure the sharing of organisational and functional knowledge to familiarize them with the organisational culture.

Other Duties

1. Identify and submit relevant applications for national organisational awards.
2. Source and obtain national funding or any other available funding for staff development in line with national initiatives.
3. Maintain management guidelines by preparing, updating, and recommending HR learning and development policies.
4. Plan and coordinate meetings as the secretariat for HR Committee meetings.
5. Manage reporting staff to effectively train, evaluate, motivate, delegate and monitor their progress.
6. Any other duties as directed and assigned by the CEO.

Requirements

• Degree in HR, Business Administration or equivalent.
• At least two to three years of experience in HR Learning & Development functions.
• Institute for Human Resource Professionals (IHRP) certification will be an advantage.
• Good knowledge of Singapore employment laws and regulations.
• High level of organisational skills with an ability to work well under pressure. Able to work independently with integrity under minimal supervision and collaboratively within and across teams.
• Resourceful, independent and meticulous.
• Good interpersonal skills and ability to manage stakeholders across different levels.
• Good analytical skills with positive attitude to take on challenges/responsibilities.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

NUS College is seeking an enthusiastic and dynamic professional to join our NUSC Outreach team. This role combines Alumni Relations and Strategic Affairs, focusing on developing and executing an effective strategy to engage and cultivate relationships with our alumni while also supporting strategic initiatives like the NUSC Summer School and a thought-leadership talk series. We envision a holistic approach to engagement that extends from students' initial admissions to their graduation day, fostering lifelong connections and meaningful experiences within our community. This position offers a unique opportunity for hands-on experience in both engagement and strategic programme management, making it ideal for those looking to grow in their careers within a supportive and collaborative environment.

Duties & Responsibilities

Alumni Engagement:

• Lead NUSC’s participation in milestone alumni events including Homecoming, Kent Ridge Alumni Family Day, and Day of Service, and organise alumni activities tailored to diverse alumni segments.
• Manage and expand the mentorship programme, working with Growth Mentoring, NUSC’s internal career services team, to connect alumni with professional development resources and foster a spirit of mentorship within the community.
• Cultivate long-term, meaningful relationships with alumni through personalised outreach, recognition efforts, and initiatives that enhance NUSC’s legacy.
• Oversee the tracking and analysis of alumni engagement data to inform and refine strategies, gaining valuable insights into alumni relations practices.
• Collaborate with the YNC Alumni Exco, Alumni Ambassadors, Alumni Interviewers, and other alumni stakeholders, building a culture of volunteerism and leadership.
• Leverage social media platforms, the NUSC website, and digital communication tools to build connections, share updates, and highlight alumni achievements.

Strategic Affairs:

• Support the NUSC Summer School by coordinating with internal and external stakeholders to create an enriching, interdisciplinary experience for participants.
• Contribute to the planning and execution of a thought-leadership talk series, designed to showcase innovative ideas and foster a platform for thought leadership within the NUSC community.

Outreach Matters:

• Provide support on other outreach matters, as needed, including events such as open house, acceptance campaigns, commencement, and alumni reunions. Some events may require evening or weekend availability.
• Collaborate with other administrative teams on cross-functional projects and shared duties, gaining exposure to various aspects of NUSC’s operations.

Additional Responsibilities:

• Take part in any additional duties and tasks related to cultivating NUSC’s alumni and enhancing their overall experience with the College. This role offers growth opportunities for professionals passionate about creating a lasting impact on community engagement and institutional legacy.

Qualifications

• A recognised university degree with 3 years of proven track record in partnership and/stakeholder engagement.
• Enjoys meeting and interacting with alumni, students (future alumni), and other community members, with a genuine interest in fostering meaningful relationships.
• Flexible for after-hours events and activities as needed for alumni relations.
• Comfortable using tech tools and various communication platforms for stakeholder engagement.
• Proficient in updating alumni website pages using WordPress.
• Resourceful, service-oriented, and enthusiastic about taking on new challenges.
• Meticulous with names and details, ensuring accurate and personalised communication with alumni.
• Passionate about education and committed to creating opportunities for students.
• Events management experience is advantageous.
• Career Growth: Willing to learn and grow, with on-the-job training for those looking to build their careers in alumni relations and strategic engagement.

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Position Overview:

We are seeking a seasoned IT Project Manager with a minimum of 10 years of experience to lead and manage complex IT projects, particularly in the public sector. The ideal candidate will have expertise in CRM solutions, a proven track record in project management within Singapore’s public sector, and a strong ability to deliver high-quality solutions that align with organizational goals. As this role involves working closely with government agencies, only Singapore Citizens or Permanent Residents (PR) will be considered.

Key Responsibilities:

• Project Planning and Execution:

• Lead the planning, execution, and delivery of IT projects, ensuring alignment with scope, budget, and timelines.

• Develop and maintain comprehensive project plans, including risk management, resource allocation, and milestone tracking.

• Stakeholder Engagement:

• Collaborate with public sector stakeholders to understand requirements, define project objectives, and secure approvals.

• Act as the main point of contact between clients, vendors, and internal teams, ensuring effective communication throughout the project lifecycle.

• CRM Implementation (Preferred):

• Manage projects related to CRM implementation and enhancement, ensuring systems meet business needs and compliance requirements.

• Work with technical teams to integrate CRM solutions with other enterprise systems.

• Public Sector Expertise:

• Ensure projects adhere to Singapore public sector IT governance frameworks, standards, and procurement processes.

• Leverage knowledge of public sector operational requirements to deliver tailored solutions.

• Team Leadership:

• Manage and lead cross-functional project teams, fostering collaboration and accountability.

• Provide mentorship and guidance to team members, ensuring optimal performance and professional growth.

• Budget and Resource Management:

• Oversee project budgets, ensuring cost-effectiveness and adherence to financial constraints.

• Allocate and manage resources effectively to meet project demands.

• Monitoring and Reporting:

• Track project performance and progress using appropriate tools and metrics.

• Prepare and present detailed project reports to senior management and stakeholders.

Qualifications:

• Experience:

• Minimum of 10 years of experience in IT project management.

• At least 5 years of experience managing projects in the Singapore public sector is mandatory.

• Hands-on experience with CRM solutions, such as Salesforce, Microsoft Dynamics, or similar platforms, is highly preferred.

Education:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

• PMP, PRINCE2, or other relevant project management certifications are advantageous.

Technical Skills:

• Strong understanding of IT systems, enterprise applications, and system integration.

• Familiarity with public sector IT governance, procurement policies, and compliance standards.

Soft Skills:

• Exceptional communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.

• Strong analytical and problem-solving skills.

• Proven ability to manage multiple priorities in a fast-paced environment.

Requirements:

• Mandatory: Singapore Citizen or Permanent Resident (PR) due to public sector engagement requirements.

• Demonstrated experience in managing IT projects within the Singapore public sector.

• Availability to work on-site in Singapore as needed.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable candidates to join the Public, International & Alumni Relations (PIAR) department as an Executive, Hospitality Relations.

Responsibilities

Primary

Reporting to the Manager or Head of Department, this role will manage the Institute’s Hospitality Relations matters, including:

· Co-manage incoming visits to NIE as part of building brand engagement and experience.

· Co-manage protocol-related matters for official visits and events.

· Work closely with the different departments to facilitate visit requests.

· Co-manage the Institute’s graduation ceremonies in various areas including guest management, production of graduation videos, receptions, etc.

· Co-manage the NIE Visitors Learning Centre.

· Co-manage the coordination and submission of various corporate reports to key internal and external stakeholders.

· Manage the entire process for corporate gifts, including selection, procurement, personalization, inventory management, and timely distribution to colleagues and visitors.

Secondary

Support the Institute and department’s initiatives and projects as required, including:

· Work with the social media team to ensure content is accurate, current and engaging.

· To assist all other NIE departments in branding and marketing strategies as and when required, such as managing print or motion production that supports the branding initiatives of the Institute.

· Assist in University events as and when necessary.

Requirements

· Minimally a polytechnic diploma in Business, Hospitality, Marketing or Communications.

· Good written and oral communication skills and strong networking skills.

· Proven experience in partner/event management, working with diverse teams to achieve objectives.

· Strong attention to details.

· Experience in hospitality or service industry will be an advantage.

· A dynamic team player who can also work independently.

· Adaptable and able to multi-task in a fast-paced environment.

· Strong conceptual and analytical skills.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.