Job Description & Requirements

• Plan, conceptualize, and create mechanical designs for new products
• Develop testing processes, and perform testing and validation of new designs
• Generate working prototypes for beta testing and customer demonstration
• Perform engineering calculations to support design work
• Create and review technical drawings, plans, and specifications using computer software
• Collaborate with multi-disciplinary engineering teams, and work with vendors and contractors
• Perform detailed documentation to track project development and design process
• Ensure project timeline is met and project stays within budget

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.
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Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.
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Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.
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In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Collaborate with top-tier game R&D teams to implement comprehensive risk management strategies, ensuring quality assurance from the design phase through to the game launch.
• Experience the gameplay design, leveraging your extensive gaming experience to provide constructive feedback aimed at elevating the user experience.
• Utilize a range of tools and methodologies to conduct thorough and meticulous game testing. Follow up on issue resolutions to ensure a seamless game launch.
• Uphold and maintain stringent standards at all times, continually striving to enhance R&D processes. This effort aims to improve team efficiency and the quality of outputs, thereby contributing to the development of first-rate products.

What We Are Looking For:

• Passion for games and extensive gaming experience, with high standards for game quality. Hardcore gamers are preferred.
• Exceptional logical thinking skills with a strong aptitude for learning; be patient, detail-oriented, accountable, and adept at identifying and resolving issues.
• Strong communication skills, coupled with the ability to drive progress and collaborate effectively within a team; ability to perform well under pressure.

Bonus Points:

• Foundational knowledge in computer science and programming skills.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Responsibilities:

• Provide business analysis and process redesign expertise in one or more functional areas (HR, Finance, Transport, Warehouse, Sales etc.) within the enterprise specifically in the analysis and redesign, of SAP and Non-SAP functions and processes.
• Work with business users to identify business requirements and the changes. Assists in the design, coding/configuring and testing of technical solutions of KTC core in-house applications and adheres to coding standards defined by IT.
• Customize SAP functionality to satisfy business requirements and business process design.
• Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
• Contribute to corporate decision making by providing accurate, timely and relevant documentation, information and reports appropriate to maintaining awareness of plans and directions of business application systems.
• Liaising with software suppliers on their products and the requirements of business units

Requirements:

• Possess a Degree/Diploma in Computer Science / Information Technology or equivalent.
• Experience in developing, implementing and reviewing business application improvements.
• Must have at least two full lifecycle SAP R/3 implementation experience (Project preparation till go-live).
• Good interpersonal, analytical and problem-solving skills.
• Minimum 2 - 3 years of SAP Implementation experience.

Main Responsibilities:

• Interface with customers on Control System.
• Programming, understand and help customers define their needs.
• Attend all solution related problems on site, troubleshoot and provide technical support to customers as well as resolve technical issues.
• Conduct training to enable users/customers optimizing the graphical user interface.
• Provide necessary testing and debugging to engineering & factory for designing new products/refining existing products.
• Ensure full compliance with all validation issues concerning the product application, controls and documentation.
• Support product warranty claims and quality issue. Update customer complaints system & prepare monthly failure analysis report.
• Actively interact with customers to develop service business to achieve customer satisfaction.
• Collate and maintain project pursuit reports for management’s review and action plan.
• Training and mentorship shall be provided for fresh graduates.

Requirements:

• ITE/ Diploma in Electrical Engineering or equivalent.
• At least 1 years’ experience in similar industry.
• Immediate starter is preferred.
• Possess good communication skill for effective follow-up and attention to details.
• Ability to interact with all levels in a professional & responsive manner.
• Display maturity and able to handle stress.
• Willingness to learn and progress in a fast paced environment.
• Enthusiastic and able to work in a team oriented environment.
• General knowledge of AV products such as Crestron, AMX, QSC, Extron is preferred.
• Other related duties assign by Company from time to time.
• Singapore Citizen or Permanent Resident is preferred.
• Fresh graduates are encourage to apply.

Job Description:

• Understand and carry out all tasks given
• Collaborate with other engineers to integrate, test, and improve products and engineering processes.
• Perform regular inspections of equipment and scheduling maintenance or repairs.
• Inspect inventory and reporting inconsistencies
• Participate in various learning experiences, which may include attending workshops and training sessions.

Job Requirements:

• Diploma in the relevant engineering discipline
• Minimum 2 years of relevant engineering experience
• Strong analytical, troubleshooting, problem-solving, and communication skills.
• Ability to follow instructions and to collaborate with others.

JOB DESCRIPTION

Commissioning and Trouble-shooting to the all kind of air- con system,(A.C.C.U, A.H.U, F.C.U, SPLI type , WINDOW type , PACKAGE type , AND CHILLER type) check the Electrical wiring diagram to the system.

Overhauling all kind of Compressor to the refrigeration system(Carrier (5f/5h series), Daikin(c55/c58/c74/c75 series),Sabroe(cmo 20, 30 /smc 100/bf series), Bock(f-series), York( ms/mrseries), Carlyle (06ea/06ed series), Bitzer.

Mitsubishi (MS/O6B Series) open type and semi-hermetic type).

Split type air condition installation and troubleshooting.

Package type air condition installation and trouble shooting.

Re-fabricate and modify the piping to the Condenser by brazing method.

Re-fabricate and modify the piping to the Evaporator coil & steam coil by brazing.

Retro-fittings to the refrigeration system as per Environmental free zone Freon gas.

Service report maintains, & Attendant customer feed-back.

JOB REQUIRMENT

Minimum Degree or diploma in Relevant Engineering.

Minimum 10 years of experience on the relevant field.

Must have good communication knowledge.

Must have pervious Singapore experience.

Must able to work in any shift or any timing slot.

As a research institute within the Agency for Science, Technology and Research (A*STAR), IME bridges the gap between academia and industry. Our mission is to accelerate innovation in advanced packaging, piezoMEMS, SiC, RF/mmwave GaN, and photonics & sensors, and to develop talent and inspire in Singapore.

We are looking for a resourceful and motivated individual to join our dynamic team. As a member of the Corporate Services (CS) team, you will manage the purchasing function in IME, ensuring operations run efficiently and effectively.

Job Responsibilities:

• Manage the tender documentation and processes, working with stakeholders on tender requisition, evaluation, seeking approval for award and contract management.
• Implement Procurement Policies and Procedures to align with business needs, offering guidance to stakeholders to support informed purchasing decisions, while balancing public accountability, prudent use of resources and operational efficiency.
• Conduct training of Procurement Policies and Procedures to stakeholders.
• Perform demand aggregation in partnership with stakeholders.
• Manage purchase orders, track delivery timelines, and ensure timely receipt of goods and services.

Job Requirements:

• Minimum 3 years of relevant experience in procurement.
• A good understanding of Government Procurement Policies will be advantageous.
• Familiar with SAP and proficiency in data analytics/visualization tools like Power BI will be beneficial.
• A resourceful individual with active listening skills to gather information and anticipate next steps.
• A motivated individual with clear communication skills for stakeholder and management reporting.

Job Responsibilities:

• Design and develop high-quality, scalable, and maintainable mobile applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Stay up-to-date with the latest trends and technologies in mobile development.

Requirements:

• 1-2 years of experience in IOS/Android App development.
• Bachelors degree in Computer Science, Information Technology, or a related field.
• Strong knowledge of Flutter, React, Dart and native programming language.
• Proven experience in building mobile applications for Android and iOS.
• Understanding of the full mobile development life cycle.
• Familiarity with RESTful APIs to connect mobile applications to back-end services.
• Strong understanding of design principles and user interface guidelines.
• Excellent problem-solving skills and ability to work in a team environment.
• Good communication and interpersonal skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Title: Assistant Engineer (ID4633)
Location: : Woodlands
Working Hour： Mon - Fri 8.15am- 5.30pm
Salary: $2600-$3000

Job Description:
• Assist in the design, development, and testing of mechanical systems and equipment.
• Support senior engineers in planning and executing projects.
• Perform routine maintenance and troubleshooting of mechanical machinery.Conduct inspections and quality checks on mechanical components.
• Assist in preparing technical reports, documentation, and drawings.
• Collaborate with other departments to ensure project goals are met.
• Monitor and ensure compliance with safety and regulatory standards.
• Provide technical support during installation and commissioning of equipment.
• Assist in solving mechanical issues and suggesting improvements.

Requirement
• Candidate must possess Diploma in Mechanical or Engineering|
• No experience require

Job Responsibilities:

• Design and develop high-quality, scalable, and maintainable mobile applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Stay up-to-date with the latest trends and technologies in mobile development.

Requirements:

• At least a minimum of 5 years of relevant experience in IOS/Android App development.
• Bachelors degree in Computer Science, Information Technology, or a related field.
• Strong knowledge of Flutter, React, Dart and native programming language.
• Proven experience in building mobile applications for Android and iOS.
• Understanding of the full mobile development life cycle.
• Familiarity with RESTful APIs to connect mobile applications to back-end services.
• Strong understanding of design principles and user interface guidelines.
• Excellent problem-solving skills and ability to work in a team environment.
• Good communication and interpersonal skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Title: KDB+ Engineer (ID1384)
Location: Customer Site
Working Hours: Mon to Fri 9am to 6pm
Salary: $7000 to $7500

Job Description
• Implementation of Engineering/Architecture standards and programs
• Project management of key components
• Follow SDLC and Engineering standards
• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to
• identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support
• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging

Requirements:
• Bachelor's degree in computer science, information systems, or similar
• At least 1.5-2 years’ experience on KDB+ including the delta control platform (Kdb+ is a high-performance column-oriented database from Kx Systems Inc. kdb+ is designed to capture, analyze, compare, and store data − all at high speeds and on high volumes of data)
• Know how to use q (q is the general purpose programming language integrated with kdb+).
• Experience within the technology or banking industry
• Experience of developing or supporting q/KDB+ solutions
• Experience of developing Java solutions is a plus.
• Scripting (Shell)
• Unix (preferably Linux)

Summary

This position is accountable for preparing the detailed Construction plans in accordance with the JGCAP’s company policies as the key person under the direction by JGCAP’s Site In-charge/ Project Manager and coordinating all construction activities on site among all JGCAP’s disciplines including subcontractors using his technical experiences and construction know-how and ensuring the completion of the work on schedule.

The detail plans as described above are as follows:

• Execution formation with the direction by JGCAP’s Site In-charge/ Project Manager.
• Outline of the Construction & sequence of work.
• Temporary facilities plan (If require) and subcontracting Plan.
• Manpower mobilization plan.
• Construction equipment mobilization plan.
• Work closely with the project scheduler on construction schedule and progress reporting.
• Constructability studies and plans, coordinate with Project Engineers and other related discipline as and when necessary.
• Scaffolding plan.
• Reflect the constructability plans in the inquiry for subcontracting.
• Preparation of documents such as specifications, procedures, manuals and etc.
• Erection plan of extra heavy equipment, inclusive of haulage plan.
• HSSE work control plan including rules and promotion plan together with JGCAP’s Site HSSE personnel.
• Coordinate with Project team of vendor specialists for work which need vendor specialist support.

Duties & Responsibilities:

• Initiate the subcontractors sourcing, inquiry package issuing, work scope clarification, sub-contractors evaluation & selection, cost negotiation and PO issuance.
• Work scope clarification & confirmation, BQ verification and construction direct & indirect cost estimation.
• Initiate Project’s Kick off meeting with the selected subcontractor and coordinating with selected subcontractors to ensure they are in line with company or project strategies and planning. Discussing and clarifying the detail of scope of work, execution plan, commercial issue and technical issue to minimize potential future conflict.
• Carry out constructability studies, construction activities planning and execution plan for the job.
• Coordinating with all engineering disciplines to ensure design, cost and client’s requirement can be achieved.
• Handling of issued drawings or field change sheet to ensure latest drawings to be applied.
• Work closely with the team member and subcontractor to prepare all the MSRA required for the project.
• Working closely with scheduler, subcontractors and clients to plan ahead and schedule critical work paths in order to avoid delays or obstructions on mechanical completion.
• Day to day management of the site, including supervising and monitoring the work progress, site labour force and any work of subcontractors.
• Overseeing quality control and health and safety matters on site.
• Maintain knowledge on all contract terms and legal requirements for project to avoid any delay in projects.
• Identify and resolve all technical issues in Construction process.
• Liaising with clients and company project team, including attending regular meeting and submitting reports to keep them informed of progress and construction issues.
• Liaising with any vendors, consultant, supervisors, subcontractors and the general workforce involved in the project.
• Assist the JGCAP’s Site In-charge/ Project Manager to monitor and manage the overall construction cost, including subcontractors’ progress billing, construction expenses and cost of variation order.
• Prepare and submit the weekly and monthly progress/construction reports to management.

Education Qualifications & Other Requirements:

• Degree in Mechanical engineering or equivalent.
• Over 3 years’ relevant experience in construction management field.
• Candidate with vast experience is also encouraged to apply.
• Experience in oil and gas or chemical projects.
• Knowledge in construction planning.
• Knowledge and experience in sub-contracting work.
• Proficient in MS Office, MS Powerpoint and schedule reporting.
• Clear awareness of construction management tools and method of execution.
• Familiar with Construction Practices.

Interested parties, please send in your detailed resume.

Responsibilities

• Undertake detailed design in Building Structures
• Execution of projects and liaison with the Client, Client’s Consultants, Contractors, and authorities to provide technical support for design
• Checker to obtain approval of design and drawings
• Prepare design report & attend meeting to resolve technical issue

Requirements

• Degree in Civil and Structural Engineering or its equivalent that is recognized by the Professional Engineers Board of Singapore
• Well versed with local authority codes and regulations
• Minimum 4 years of relevant building structure with civil experience
• Involve in large scale building (HDB/ Condominium/ Commercial) structural design project
• Good exposure in the analysis and design of PPVC, Precast and concrete structures, steel structures
• Good knowledge of the various engineering design software and analytical tools
• Applicant who has lesser experience will consider for Engineer role

• Prepare and give technical presentations to explain to customers how the products and services work.
• Work with the customers and Engineers to ensure the equipment meets the system requirements.
• Communicate with the sales team to understand consumer demands and offer sales support where necessary.
• Secure orders, guarantee product standards and assure product delivery.
• Establish customer rapport and acceptance.
• Plan for modifications to products to meet consumer demands.
• Help clients to solve problems with product usage.
• Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Job Responsibilities:

1. Circuit and system design of RF/analog transceiver IC based on CMOS technology

2. Schematic design, behavioral and circuit-level simulation, circuit implementation, layout design and test

Job Requirements:

1. A master's degree or above in microelectronics, communications, electronic engineering and other related majors; more than 3 years of relevant experience

2. Good know-how on RF/analog circuit theory and analysis; Good understanding of design process of RF/analog IC

3. Solid experience in the following module/block design and test: VCO, PLL, LNA, PA, MIXER, PMU, ADC, DAC, etc.

4. Good communication skills and team spirit.

5. Fresh MS graduates are welcome.

Position Summary:

The Network Engineer supports and maintains infrastructure operations, monitors infrastructure performance and resolution of technical problems. Manage firewalls, network access control and F5 Load balancers.

Manage the firewalls (fortigate), network access control (CPPM) and F5 load balancers

Role and Responsibilities

Roles & Responsibilities:

Maintain infrastructure

• Perform activities related to ongoing maintenance of infrastructure

• Assist with the implementation of agreed infrastructure changes and maintenance routines

Optimise infrastructure performance

• Perform ongoing tuning and optimization of infrastructure hardware and software components such as updates and upgrades

• Participate in infrastructure development activities

• Assist with infrastructure testing and implementation

• Gather performance and data usage statistics for capacity planning and reporting

• Assist with piloting of new tools, technologies, and/or processes

Resolve incidents

• Perform problem/issue identification and resolution

• Assist with simulation of user problems to resolve operating difficulties

• Follow up with users to ensure problem has been resolved

• Recommend system modifications to reduce user problems

Requirements / Qualifications

- Degree in Computer Engineering or equivalent

- Minimum 3 years of Experience in Network Support

- CCNA / CCNP certification preferred

- Knowledgeable in Firewall, NAC and F5 Load Balancers

Responsibilities

· Functional blocks and/or subsystems of digital ASICs from design to silicon verification. This includes RTL coding, verification, silicon validation, and qualification.

· Proactively work with other team members and partners to align on specifications, conduct reviews, and complete documentation.

· Contribute to ASIC roadmaps and future innovation.

· Develop technical leadership skills.

· Participate in co-development activities to help prototype ASIC designs in FPGA or other software models to support pre-silicon firmware development and verification.

Education And Experience Required

· BS or MS degree in electrical engineering or equivalent with focus on VLSI design experience

· Fresh MS graduates are welcome.

Knowledge And Skills

· Knowledge of submicron semiconductor technology

· Familiar with digital ASIC/SOC design flow from RTL to silicon characterization

· Familiar with Synopsys and Cadence EDA tools for Simulation, Synthesis, Timing (STA), Formal and Assertion based verification, etc.

· Familiar with design and programming languages: Verilog, System Verilog, Python, Perl, C, C++, etc.

· Ability to apply analytical and problem-solving skills

· Strong written and verbal communication skills, ability to negotiate design features and options

· Knowledge of embedded system design, verification, and product development lifecycle

· Deep knowledge and domain know-hows in ARM/RISC-V microprocessor subsystem

Job Description:

• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.
• Collaborate with the team to create technical designs for frontend architectures using React and React Native.
• Develop and maintain frontend components and features for our main products.
• Participate in the development of management platforms related to marketing activities.
• Optimize frontend performance and implement server-side rendering techniques.
• Contribute to the improvement of development processes and coding standards.
• Stay up to date with the latest frontend technologies and best practices.\

Requirements:

• Bachelor's in Computer Science, Engineering or a related field
• Minimum 5 years of experience in Frontend Engineering.
• Experience in React or React Native.
• Experience with frontend performance optimization and server-side rendering.
• Familiarity with build tools like Webpack and Vite.
• Knowledge of Node.js and CSS.
• Excellent problem-solving and debugging skills.
• Strong attention to detail and ability to deliver high-quality code.
• Good communication and collaboration skills.
• Passion for staying up to date with the latest frontend technologies and trends.

Responsibilities:

1、Responsible for the research and development of algorithms for wireless IC such as baseband algorithm, positioning algorithm, bioradar algorithm, and motor control algorithm.

2、Complete design documents, support hardware development, participate in testing, analyze and solve various problems encountered in actual development.

Requirements:

1. Majors in signal processing, microelectronics, communication, computer, control, automation, applied mathematics, etc.

2. Master's degree or above.

3. Experience in wireless IC design is a plus.

4. Good English skills, communication skills, and willingness to work with a global team;

5. Good learning competency, self-motivated, and ability to work in diverse areas in a flexible and dynamic environment.

6. Fresh MS graduates are welcome.

Position Summary:

Mainly supporting security aspect like firewall checkpoint, security appliances - configuration, troubleshooting, capacity planning. Supporting current operation and deployment of resiliency project.

Roles and Responsibilities:

• Directly reporting to Security Senior Manager
• Assist Architect team on new infrastructure design, implementation, and management of network solutions that form the core infrastructure, ensuring seamless integration across different platforms. This includes procurement of necessary equipment.
• To provide comprehensive product knowledge on the data technology required to deliver, support the networks infrastructure.
• Collaborate with the team to identify network and system needs, monitor performance metrics, troubleshoot, and resolve network-related issues, and implement improvements.
• Deliver project management for network activities encompassing upgrades, deployments, and migrations. Provide technical guidance and user support as required.
• Develop, maintain, and update documentation covering the network environment and operational procedures.
• Generate reports and detailed documentation outlining findings, implemented solutions, and recommendations for further enhancements.
• Oversee network environment to maximize performance, scalability, and minimize downtime.
• Closely coordinate and conform to Change Management policies, process, and procedures on any network changes.
• To implement approved changes, troubleshoot to identify root causes and implement effective solutions.
• Experience on Automating daily network tasks using scripting.
• Be available to provide on-call support as needed.

Qualification/ Requirements:

• Minimum Bachelor in Computer Engineering or equivalent
• Must equipped with CCNP or CCIE
• Network Infrastructure & Hardware: 5+ years experience managing large enterprise network with a strong focus on F5, Palo Alto, Cisco, and CheckPoint Technology.
• Network Devices: In-depth knowledge and proficiency with switches, firewalls, load balancers, routers, and ISE.
• Network Design & Troubleshooting: Expertise in designing, monitoring, and network & incident management (LAN, WAN, VPN).
• Experience with automation tools: Ansible, Python
• Experience with Deployment and automation, advantage to have experience building data center
• Proven track record of success in a fast-paced IT environment.
• Excellent communication and interpersonal skills, allowing you to effectively collaborate with both technical and non-technical stakeholders.
• Ability to work under pressure and delivery the project on time with minimum supervision.
• Certified and experienced with the mentioned technologies.
• 2 years contract

Responsibilities

• Support and provide mechanical engineering design
• Handle design works and/or project management relevant to ACMV, Fire Protection, Sanitary and Plumbing.
• Supervise and coach a team of engineers in mechanical services for the project from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as either Project Manager or Team Leader in projects.
• Act as mentor to new employees.
• Provide technical assistance to engineers.
• Advise engineers on the project administration and contractual issues.
• Conduct technical discussion on common design problems with engineers

Requirements

• Recognised Degree in Mechanical Engineering with PEB Singapore
• Candidate must have min 6 years of relevant working experience in design engineering of ACMV / HVAC, Fire Protection and Plumbing services with Engineering Consultancies in Singapore
• Proven track record of working across organization boundaries to define requirements, solve complex problems and drive programs to successful completion
• Good understanding of Singapore Code of Practice and local authority submission process (LTA / PUB / BCA)
• BIM and CAD capabilities (REVIT / Microstation / Autocad) will be added advantage

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for a Research Engineer who will be responsible working on a project on cyber security and privacy issues for IoT and cyber-physical systems.

Responsibilities:

• Design and develop techniques that detect attacks on IoT/CPS;
• Perform analysis and simulations to validate designs;
• Implementation and development of demos;
• Assists with the editing and preparation of manuscripts, reports and presentations;
• Participate in presentations and demos for exhibiting work at appropriate events

Qualifications

Requirements

• BEng/BSc/BTech in Electrical Engineering, Computer Science or a related field;
• Programming experience and knowledge of cyber security would be a plus;
• Possesses research background with ability to read and understand methodologies in research papers;
• A good team-player;
• Open to Fixed Term Contract

The L1 IT Support Engineer (IT ServiceDesk) is accountable for providing a high level of satisfaction among students and staff by providing first-level support for all GESS standard software and hardware. This position entails the diagnosis and assessment of end-users' technical requirements, utilizing sound discernment to promptly address and resolve any issues that may arise.

The engineer's responsibilities encompass the identification, investigation, and resolution of technical issues, as well as the prompt and effective response to support requests from students and staff through in-person, email, and phone interactions. It is anticipated that they will document, chart, and monitor all issues to ensure that they are resolved in a timely manner.

Additionally, they may occasionally offer technical training and support to GESS personnel and students. The engineer is instrumental in ensuring that the team remains dedicated to providing exceptional support and satisfaction, and it is imperative that they adhere to the GESS values and expectations for customer service.

Furthermore, they may be obligated to oversee initiatives as necessary, thereby facilitating the continuous enhancement of technology services and support strategies within the educational environment.

Key Accountabilities

First-Level Troubleshooting and Support:

· Provide initial troubleshooting by guiding users through in person, via email and IT ticketing system, and over the phone while also offering remote desktop support using Remote Desktop Software.

· Deliver quality service to students and staff in all assigned tasks, consistently upholding GESS values.

· Ensure timely and effective solutions for any technical issues that may arise with GESS technology.

Incident Management:

· Log and track support calls in the designated GESS system(s).

· Prioritize and escalate tickets as required to maintain high levels of customer satisfaction.

· Identify trends in support calls and develop documentation to address frequently occurring issues.

Communication and Reporting:

· Report problems and issues promptly, notifying management of any increasing trends, unusual activities, or repeated issues.

· Provide regular updates to customers on the status of ongoing resolution efforts.

· Attend daily and weekly meetings as requested or required to stay informed and aligned with team objectives.

Continuous Improvement:

· Recommend improvements for technology or systems, including procedural steps, increased training, and enhanced documentation.

· Access and utilize software updates, drivers, knowledge bases, and FAQs to assist in resolving end-user issues.

Collaboration and Support:

· Assist other teams in initiating, designing, and managing effective support solutions as required by the school’s needs.

· Collaborate with internal second-level support and departmental tech teams (Divisional Tech Help Center) for escalated or reassigned tickets.

Technology Development and Testing:

· Support the development and testing of new technologies to ensure operational integrity and functionality.

· Proactively communicate ideas, expectations, and goals while working with others to achieve desired outcomes.

Service Level Agreement (SLA) Management:

· Follow up on tickets approaching SLA deadlines to ensure timely resolution and avoid SLA failures.

Other Duties:

· Perform additional tasks as assigned by the Director of Technology, adapting to the evolving needs of the school environment.

Knowledge and Experience

Education:

· Diploma in Information Technology, Computer Engineering, or Business Information Technology.

Technical Skills:

· Proficient in Windows OS and Apple products.

· Experience with Microsoft Office 365 and computer troubleshooting.

· Knowledge of Mobile Device Management (JAMF or Intunes) is a plus.

· Familiarity with ID Card and digital signature systems is advantageous.

Experience:

· At least three years of IT support experience, preferably in an educational environment.

Soft Skills:

· Strong customer service orientation and effective communication skills.

· Positive attitude, initiative, and the ability to work independently and under pressure.

· Team player with a cooperative mindset.

Adaptability:

· Willingness to learn and adapt to new technologies and evolving IT environments.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for a Research Engineer who will be responsible working on a project on cyber security and privacy issues for IoT and cyber-physical systems.

Responsibilities:

• Design and develop techniques that detect attacks on IoT/CPS;
• Perform analysis and simulations to validate designs;
• Implementation and development of demos;
• Assists with the editing and preparation of manuscripts, reports and presentations;
• Participate in presentations and demos for exhibiting work at appropriate events

Qualifications

Requirements

• BEng/BSc/BTech in Electrical Engineering, Computer Science or a related field;
• Programming experience and knowledge of cyber security would be a plus;
• Possesses research background with ability to read and understand methodologies in research papers;
• A good team-player;
• Open to Fixed Term Contract