Job Description:

• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery
• Excellence with advanced proficiency in each.
• Oversee the day-to-day operations of the service delivery team.
• Ensure timely delivery of services and maintain high levels of customer satisfaction.
• Manage the team's performance and provide guidance and support as needed.
• Collaborate with other teams to ensure seamless integration of service delivery solutions

Requirements:

Mandatory skillset:

1. Communication Skill

2. Troubleshooting and Analysis Skill

3. Manage a team of > 5 people before

Main Purpose of the Job:

The Lead Resident Technical Officer represents clients on construction sites. He/She must be able to read and interpret architectural drawings and details of construction projects and ensures that construction projects follow contracts and regulations. He/She shall be working under the control and direction of the appointed Qualified Person(s) when carried out his/her duties for the assigned project. He/She works indoors at project site’s office, and may also work outdoors at the project construction sites when required.

Job Description (Key Responsibilities):

• Supervise construction works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings and site instructions by the supervising qualified persons and project consultants/clients
• Ensure that contractors carry out their work in compliance with the prevailing regulations set up by the building authorities and government agencies of Singapore
• Inspect materials and workmanship of construction work.
• Perform tests to check the quality of materials.
• Review project drawings and specifications, and raise any discrepancies and/or potential problems to the appointed Qualified Person and project consultants/clients
• Attend meeting with qualified persons and project consultants/clients
• Assist in preparing progress reports
• Other ad hoc duties as and when directed

Job Requirements & Person Specification (Qualifications, Experience, Skills & Behaviours)

• Diploma/Degree in Civil & Structural (C&S) Engineering (or) Possess at least the National Construction Certificate of Supervision (NCCS)
• Accredited as a C&S Resident Technical Officer (RTO) by Institution of Engineering Singapore (IES) or Association of Consulting Engineers Singapore (ACES)
• Minimum 5 years’ experience in site supervision of HDB BTO projects.
• Essential to have good knowledge and experience in architectural, Civil & structural and M&E works.
• Certificate in BCSS (Building Construction Safety Supervision) or other similar construction-safety certification.

About Asia Infrastructure Solutions:

Asia Infrastructure Solutions is a leader in delivering project & programme management, cost management, sustainable design, engineering, business advisory and consultancy solutions for the infrastructure, buildings, and environmental sectors. The company was established by Global Infrastructure Solutions Inc. (GISI), the largest privately owned construction manager in the commercial building, industrial and healthcare markets, and a leading project / construction manager in the environmental and public infrastructure sectors. GISI and its founding members have over 90 years of project experience in Asia and currently employs 12,500 employees globally, operating in more than 90 countries.

Asia Infrastructure Solutions has a strong and diversified team of project managers, construction managers, programme managers, cost managers, sustainability consultants and various disciplines of engineering professionals with a long track record in the infrastructure, building and environmental sectors delivering the future for the built and natural environment. Our professional and technical expertise and capabilities are inherited from the Arcadis Design & Engineering / Hyder / Freeman Fox in Hong Kong and Arcadis Consulting / EC Harris / Davis Langdon & Seah businesses in Singapore which span many decades in the Asia region.

Notable projects in Singapore include the Jewel at Changi, CapitaSpring, the North-South Corridor, various hotels, data centers and corporate headquarters for the world’s leading MNCs to name a few.

We empower our employees to succeed and we invest in their professional growth through learning & development programmes as well as membership of professional bodies. Our employees also receive a range of benefits that includes opportunities for hybrid/flexible working, a share-ownership scheme, and private healthcare coverage.

Asia Infrastructure Solutions . Delivering the Future . AsiaInfraSolutions.com

Fair recruitment practices:

Asia Infrastructure Solutions adheres to the Tripartite Standards for Recruitment Practices in Singapore and uses fair, merit-based, and inclusive hiring practices.

Employment agencies:

Candidates referred by employment agencies will not be considered unless the agency has been explicitly instructed to provide candidates for the stated role.

Company Overview

Established in October 2017, FindSGJobs has redesigned the landscape of recruitment through a cutting-edge job portal that provides seamless employment solutions.

FindSGJobs works closely with government bodies to target jobseekers and employers to ensure comprehensive job-matching efforts are attained. Our services have gained national media coverage and have worked with major industry leaders. The creative recruitment initiatives have helped us achieve over 70% success rate to match jobseekers with their dream career.

Roles and Responsibilities

• Handle outbound calls, emails and general enquiries from potential clients that are in the database provided.
• Follow up on leads generated to qualify client’s needs and interest to filter them through the sales pipeline.
• Verify the details of the contact details of the client to facilitate the sales process.
• Maintain accurate records in our database and assist in compiling leading leads for the sales team.
• Gain knowledge of our products and services to aid in clients’ general enquiries and effectively communicate their benefits.
• Collaborate with team members and other departments to help the team understand the HR challenges that companies are facing.
• Consistently meet KPIs to provide quality output and service excellence.

Requirements

• Knowledge in the HR industry will be an added advantage.
• Experience in telemarketing or sales in B2B environment.
• Strong communication skills.
• Passionate individuals with good customer service skills
• Basic proficiency in Microsoft Excel to maintain and update records.
• Able to work in a fast-paced environment.
• Maintain composure when facing high levels of rejected calls.

Role: Lead Technical Consultant

Responsibilities

• Responsible for Design and delivery of DeltaV systems on site.
• Participate in the design, development, and implementation of Automation solutions in line with S88 standards for the plant.
• Lead team of engineers to deliver the Automation Project on site.
• Lead, design Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site’s standards.
• As a Subject Matter expert, lead development of systems architecture, specifications, controls strategies, sequence of operations through all design stages
• Build and maintain trusted relationships with client.

Requirements

• Good technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.
• Good experience In Automation Sector ideally in the Pharmaceutical and/or Biotechnology industry.
• Good Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.
• Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc),
• Familiarity with GAMP lifecycleand quality management processes employed in the pharmaceutical sector.
• Excellent computer skills, proficient in Microsoft Excel, SharePoint, Word and PowerPoint.
• Excellent communication and customer orientation skills.
• Leadership abilities, works well in a team environment.
• Capacity to lead team of engineers for design, development, and delivering Automation projects.
• Experience with Operations Support on site
• Good analytical & problem-solving skills

About Cognizant

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Job Description:

•Account administration, Log management and extraction.

•Job management; Session management.

•Service configuration and management.

•Monitor and finetune the performance of the middleware.

•Assist to on board and deploy existing and new applications.

•Communicate and coordinate with representatives and other application vendors using the same middleware to minimise downtime for any activities on the middleware.

•Coordinate with infrastructure FM team on all infrastructure matters, including operating system, backup, capacity and etc.

•Report and assist on security related incident and activities.

•Coordinate with the principal vendor of the middleware to obtain the latest and necessary firmware and software patches.

•Provide monthly report on patch status, activities conducted, and to forecast activities.

•Monitor the Systems to ensure security, data integrity and efficient performance.

•Monitor, schedule and ensure successful completion of ad-hoc, daily, weekly, monthly and other batch reporting and processing jobs of the related to the Systems.

•Provide corrective maintenance, troubleshoot and isolate defects, including diagnosis and correction of all latent errors in the Systems.

•Manage and implement changes to the Systems to minimize impact on Solution Availability.

•Attend to user queries and provide support to them in the daily operations of the Systems.

•Propose and implement operational procedures such as system back-up, recovery, deployment and monitoring and work with the infrastructure FM team to implement the proposed procedures.

•Plan and propose continual improvements of the Systems and the system infrastructure, interfaces with internal and/or external systems,

•Migration of Systems to Cloud environments.

Must have Skill/Technology

•Proven experience as a Middleware Tech Lead or in a similar role.

•Proficiency in Weblogic, Tomcat, Websphere and experience working within Linux and Windows Server environments.

•Knowledge of security best practices and experience addressing system vulnerabilities.

•Familiarity with SOAP APIs and service development for system integration

•Strong problem-solving skills and attention to detail.

•Excellent communication skills and ability to work collaboratively within a team.

Job Responsibilities
∙Provide L2 technical support and advice to users on systems-related issues or queries
∙Perform administration/maintenance and works toward continuous optimization of systems performance related to Microsoft 365 & MDM product e.g. Intune, Jamf Pro / School
∙May need to be on standby with on-call availability with varied shifts including nights, weekends and holidays during critical cutover or L1 incident management
∙Provide technical support for multiple customer environments on End User Devices operations
∙Provide support for Windows / Apple / Android & Chromebook operating systems (OS), end- users software and applications
∙Develop and maintain technical documentation related to design, UAT, configuration, usage, troubleshooting, etc., for all Microsoft 365 & applications and services of MDM products
∙Work closely with Service Delivery Managers and Technical Managers to deliver operational service excellent to meet customer expectation
∙Provide support to project implementation and documentation.
∙Provide technical solution for project delivery and handle and resolve all technical aspects, with hands on approach
∙Work closely with Project Manager to deliver high quality project implementation
∙Develop and maintain PowerShell scripts used to manage / support the Microsoft 365 & Intune / Jamf environment
∙Any ad-hoc duties as assigned

Job Requirements:-
∙At least Diploma in any IT related courses
∙At least 3 - 5 years of IT experience. ICT experience in providing end user devices support / migration / implementation.
∙Fundamental knowledge of Microsoft 365 (Microsoft Teams, SharePoint online, Exchange Teams and Azure AD)
∙Familiarise with endpoint device management tools:
o On-prem - Active Directory environment Group Policies (GPOs) related to endpoint devices. Other e.g. SCCM, BitLocker, LAPS
o MDM products - Intune & Jamf Pro / School
∙Familiarise with endpoint devices operating system (OS). Windows 10/11, MacOS, iOS, Chromebook and Android
∙Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment
∙To have Microsoft 365 related certifications MD102, MS102, CompTIA A+, etc
∙To have Apple Device Support certification.
∙Technical accredited competency for: Major hardware system vendors (e.g Lenovo, HP & Dell)
∙Basic programming knowledge e.g. PowerShell and Visual basic scripting
∙Office Productivity tools for writing and presentation skills needs.
∙Knowledge of IT lifecycle management
∙Knowledge of ITSM - Incident Management, Problem Management, Change Management,
Asset Management, Patch Management

Job Description

We are looking for a Service Engineer as Maintenance Lead to lead and supervise the maintenance team in maintaining and managing system hardware and networks at customer site located over Singapore island to meet the contractual Service Level Agreement (SLA). The Service Engineer shall report to and under the supervisory of the Maintenance Manager.

Job Responsibilities

• Assist the Manager in Preventive Maintenance (PM) and Corrective Maintenance (CM) tasks and devise maintenance schedule and resources planning and deployment.
• Provide solution guidance to the Service Technicians and generation of maintenance documentation such as PM & CM report to Manager for review and final release to customer.
• Provide CM on faults to establish root cause on an ad-hoc basis including I-level & D-level testing and troubleshooting on equipment
• Plan and perform PM to system equipment at scheduled/ periodic basis including O-level testing and sensors calibration to ensure optimal operational performance
• Collaborate with OEM to establish root cause of fault findings and D-level components repair
• Supervise sub-contractor performing maintenance at site
• Convey updates to Manager and customer on maintenance progress.
• Review with Manager on maintenance processes and resources etc for maintenance process improvement.

Requirements

• Holding recognised Professional Certificate minimum with Higher Nitec/Diploma/ Degree in Electronics/ Electrical/ Mechanical /Mechatronics/ Aerospace Engineering or equivalent from recognised institution or at least 5-yearsworking experiences in above mentioned engineering fields.
• Advantage if have the knowledge and experience working with sensor, control, automation, and Information Technology (IT) system troubleshooting
• Resourcefulness and logical in problem-solving aptitude.
• Able to travel and work under non-conducive environment including site located at offshore island, buoys and in high security areas such as military base, and airport etc
• Ability to lead and manage a team, and to work independently with minimum supervision.
• Ability to conduct risk assessment and provide advisory to the team member and Manager.
• Preferably holding a Class 3 driving license and familiar with Environmental, Health and Safety (EHS).
• Ability to converse well in English language and technically.

The PTO Lead Process Engineer leads new product introductions and the transfer of drug products to other facilities of moderate/high complexity independently and is a coach for his/her colleagues on the commercialization and manufacture of all drug products. He/ she typically will assume the responsibilities of a technical product steward and leads/supports all technical/ process activities (for example) investigations, validation and qualification processes, risk assessments and process safety management activities under his/ her responsibilities. The PTO Lead Process Engineer also leads/supports continuous process improvement activities to enhance site performance metrics and provides advanced/expert knowledge to the site and across our global technical network (while leveraging on other site experiences / knowledge) and continuously expands on personal expertise. He/ she will also provide technical supply support independently. The PTO Lead Process Engineer is expected to possess advanced/expert knowledge of at least one process/platform technology and supports the objectives of his/her seniors and the direct supervisor.

WHAT YOU WILL DO

MAIN RESPONSBILITIES

• Leads new product introductions to the site by conducting process and equipment comparisons, new raw materials introduction, development studies, clinical supplies manufacturing, cleaning processes development/ validation and training of technicians as required. Identifies and implements strategies for PPQ matrixing, novel technologies and new products etc. Authors PPQ protocols, reports and other associated documentation related to a new product introduction. Expected to have an advanced knowledge of product development, scale-up and technical transfer, key supporting documentation and associated regulatory requirements. Anticipates and remediates quality issues and challenges from the technology transfer process. Demonstrates advanced knowledge in technical writing for investigations, change request, PPQ reports and CMC sections.
• Leads and/or supports the design and execution of small/ full scale experiments using appropriate methodology and/or simulations for products/ processes to evaluate the impact of proposed changes to validated equipment/ processes.
• Proactively identify solutions independently to address issues that arose during experiment/ evaluation
• Leads/ provides technical guidance in support of site and divisional capital projects and new facility start-up activities. Ensures that the process design is well thought-out and robust for routine manufacturing. Provide technical input independently to the process design to ensure its fit for purpose for routine manufacturing. Responsible to transfer the knowledge of the project and facility to IPT colleagues.
• Provides technical expertise related to the product, equipment and manufacturing/cleaning processes in response to deviations/ product complaints/ adverse events to identify point of occurrence, root cause and corrective/ preventative actions. Demonstrates ability to lead and resolve complex technical issues and investigations and resolve with minimal supervision.
• Provides technical expertise for compliance activities such as audit and regulatory support. Acts as primary regulatory representative with business partners and regulatory agencies for moderately complex products/ programs/ issues.
• Manages product portfolio activities and is expected to manage a project team for activities associated with the product portfolio. Examples (but not limited to) include managing documentation updates (e.g. SOPs, batchsheets, recipes), quality risk assessments, change control management/ filing support (if applicable) and validation activities such as equipment qualification, simple process validation and cleaning validation/monitoring activities. Expected to have an advanced knowledge of respective compliance topics related to the above-mentioned activities. Demonstrates good project management skills (e.g. define core team and activities, project scheduling, stakeholder management and issues escalation etc), and demonstrates the ability to manage/ influence the project team.
• Supports routine supply manufacture by providing on going technical support to the IPT, participates in Tier processes and implements opportunities for improvement utilizing MPS (Our Production Systems) tools. Ensures optimum production runs, identifies constraints and non-conformances and troubleshoots to resolve complex issues in production systems. In addition, conceptualizes process designs to troubleshoot and resolve complex operational or manufacturing issues and recommend enhancements to improve production runs and enable the continuously improvement of the product cost structure.
• Manages and performs the proactive monitoring of the performance of process parameters, critical quality attributes and equipment/module(s)/unit operation(s) performance during manufacturing and cleaning. This could involve leading/participating in Prospective Process Analysis (PPA), statistical analysis and response to shifts and trends in process performance. Undertakes responsibilities as an active site product steward and is a member of the Value Chain Technical Team where applicable.
• In addition, leads Continued Process Verification and participates in Annual Product review activities as part of product lifecycle management. Applies moderately complex statistical and risk analysis tools to evaluate actions required to ensure product robustness across applicable manufacturing equipment and processes.
• Demonstrates advanced understanding of product CPP, CQA, Cpk and sterile boundary of the current validated processes. Has good knowledge of the raw materials and PCC (product contact components) used for the products under his/her responsibility.
• Actively participates and shows commitment to collaboration and sharing of best practices across the global S&T network. Typically possesses advanced and/or expert knowledge in at least one platform technology/ process.
• Complies with all divisional and site-specific policies, guidelines and procedures.
• Demonstrates and promotes Environmental, Health & Safety (EHS) leadership behaviors, ensuring that all activities are carried out in accordance with EHS requirements. Actively participates in GEMBA safety walks. Leads/ participates process hazards analyses (PHA) and applicable Process Safety Management (PSM) activities related to new/inline products.
• Where applicable, develops SOPs, gap analyses and procedures for Quality/EHS subsystems/ topics in compliance with regulatory requirements, divisional and corporate policies and guidelines. Typically possesses advanced and/or expert knowledge in at least one compliance topic.
• Demonstrates leadership behaviors in alignment with our leadership standards (Individual Contributor). Practices Inclusion as the How.
• Leads personal career development with manager assistance through annual Performance Management Process (PMP), Employee Development Plan (EDP) and career mapping.
• Any other duties as assigned by the Supervisor.

WHAT YOU MUST HAVE

Qualification:

• Bachelor's degree in a technical field, including Chemical or Mechanical Engineering, Chemistry or Pharmaceutical Sciences

Experience:

• Minimum 5 to 10 years technical experience in related pharmaceutical manufacturing industry.
• Demonstrated capability to successfully lead teams in complex projects.
• Expert knowledge of core technology/unit operations relevant to active pharmaceutical ingredient, Biotech and/or Non-Sterile manufacturing.

Leadership, Professional and Functional Competencies

• Demonstrate leadership skills in alignment with our Leadership Standards, focusing on build talent, fostering collaboration and drive results.
• Effective communication skills, both oral and written. Ability to work effectively on cross- functional teams as a leader or a core member.
• Strong Leadership capabilities, with desire for active people development in the organization.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

The scope of responsibilities includes the following:

Strategy

• Keep abreast of ServiceNow road map, suggest features which the company can reap benefit from, to improve business workflow and operation
• Collaborate with business stakeholders and Tech project teams, provide direction on optimal use of the ServiceNow platform
• Ensure that the ServiceNow products implemented are well maintained to meet or exceed stakeholders’ reasonable expectations
• Hold technical responsibility for applications across the delivery of ServiceNow production pipeline. This includes control of technical scope, adherence to scope and implementation in-line with best practices

People and Management

• Manage ServiceNow application development team, be responsible for the team’s delivery
• Manage execution of projects, BAU activities, delivery schedule, technical difficulties
• Before deployment to live environment, ensure that technical solutions are properly tested end-to-end, changes communicated to affected parties, documentation completed
• Collaborate in agile, multi-disciplinary teams
• Report to management project and BAU status

Technical

• Involved in business analysis in consulting business users to identify and gather requirements, translates to technical solutions, process flow on ServiceNow platform
• Build, unit test and deliver the technical solutions, process flow on ServiceNow platform, to meet business needs
• Participate in end-to-end testing of the solutions where relevant
• Create relevant documentation
• Communicate to business users for delivery
• Prioritise outstanding tasks for the team
• Maintain the integrity of the ServiceNow tool across production and non-production environments, following established work process

C. Job Profile

Required Skills and Knowledge

People and Management

• Ability to manage execution of multiple initiatives, projects delivery
• Proactive and take ownership
• Ability to work autonomously and set priorities in a deadline-driven environment
• Strong perseverance towards attaining goals and effective time management
• People oriented, able to work with business stakeholders and technical teams
• Self-motivated, analytical, meticulous
• Keen to influence others with means of new technologies
• Good written and verbal English communication skills
• Insist on higher standards

Technical

• Possess deep ServiceNow application knowledge and have been widely exposed to designing and developing business processes
• Working knowledge of ServiceNow design, implementation, and administration
• Experience on ServiceNow Platform across multiple applications, (ITSM (key focus) / ITOM / WSD / CSM/ HRSD / SPM / ITAM)
• Experience with ServiceNow incident, change, problem, service request, CMDB and knowledge management applications, Employee Centre
• Working knowledge of ServiceNow OOTB APIs, ServiceNow best practices.
• Experience in troubleshooting ServiceNow applications, integration and security issues.
• Working knowledge of integrating ServiceNow with tools such as, other ServiceNow instances, Okta, JIRA, AWS, SolarWinds, Nexthink, VMWare Workspace One, Workvivo etc.
• Up-to-date knowledge of marketplace and technology changes pertinent to ServiceNow, monitoring tools, and ITIL processes
• Experience with Integration Hub, Automation Engine and App Engine would be an advantage

Required Qualifications

• Degree/Diploma in Information technology or related field
• ServiceNow Certified Application Developer
• Minimum of 8 years of experience in designing and developing applications and business processes on ServiceNow Platform
• Minimum 3 years of supervisory and project leading experience

Main Purpose of the Job:

The Lead Resident Technical Officer represents clients on construction sites. He/She must be able to read and interpret architectural drawings and details of construction projects and ensures that construction projects follow contracts and regulations. He/She shall be working under the control and direction of the appointed Qualified Person(s) when carried out his/her duties for the assigned project. He/She works indoors at project site’s office, and may also work outdoors at the project construction sites when required.

Job Description (Key Responsibilities):

• Supervise construction works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings and site instructions by the supervising qualified persons and project consultants/clients
• Ensure that contractors carry out their work in compliance with the prevailing regulations set up by the building authorities and government agencies of Singapore
• Inspect materials and workmanship of construction work.
• Perform tests to check the quality of materials.
• Review project drawings and specifications, and raise any discrepancies and/or potential problems to the appointed Qualified Person and project consultants/clients
• Attend meeting with qualified persons and project consultants/clients
• Assist in preparing progress reports
• Other ad hoc duties as and when directed

Job Requirements & Person Specification (Qualifications, Experience, Skills & Behaviours)

• Diploma/Degree in Civil & Structural (C&S) Engineering (or) Possess at least the National Construction Certificate of Supervision (NCCS)
• Accredited as a C&S Resident Technical Officer (RTO) by Institution of Engineering Singapore (IES) or Association of Consulting Engineers Singapore (ACES)
• Minimum 5 years’ experience in site supervision of HDB BTO projects.
• Essential to have good knowledge and experience in architectural, Civil & structural and M&E works.
• Certificate in BCSS (Building Construction Safety Supervision) or other similar construction-safety certification.

About Asia Infrastructure Solutions:

Asia Infrastructure Solutions is a leader in delivering project & programme management, cost management, sustainable design, engineering, business advisory and consultancy solutions for the infrastructure, buildings, and environmental sectors. The company was established by Global Infrastructure Solutions Inc. (GISI), the largest privately owned construction manager in the commercial building, industrial and healthcare markets, and a leading project / construction manager in the environmental and public infrastructure sectors. GISI and its founding members have over 90 years of project experience in Asia and currently employs 12,500 employees globally, operating in more than 90 countries.

Asia Infrastructure Solutions has a strong and diversified team of project managers, construction managers, programme managers, cost managers, sustainability consultants and various disciplines of engineering professionals with a long track record in the infrastructure, building and environmental sectors delivering the future for the built and natural environment. Our professional and technical expertise and capabilities are inherited from the Arcadis Design & Engineering / Hyder / Freeman Fox in Hong Kong and Arcadis Consulting / EC Harris / Davis Langdon & Seah businesses in Singapore which span many decades in the Asia region.

Notable projects in Singapore include the Jewel at Changi, CapitaSpring, the North-South Corridor, various hotels, data centers and corporate headquarters for the world’s leading MNCs to name a few.

We empower our employees to succeed and we invest in their professional growth through learning & development programmes as well as membership of professional bodies. Our employees also receive a range of benefits that includes opportunities for hybrid/flexible working, a share-ownership scheme, and private healthcare coverage.

Asia Infrastructure Solutions . Delivering the Future . AsiaInfraSolutions.com

Fair recruitment practices:

Asia Infrastructure Solutions adheres to the Tripartite Standards for Recruitment Practices in Singapore and uses fair, merit-based, and inclusive hiring practices.

Employment agencies:

Candidates referred by employment agencies will not be considered unless the agency has been explicitly instructed to provide candidates for the stated role.

• Should have 15+ years of IT experience. Minimum of 12+ years experience in T24 Transact.
• Experienced in Private and wealth banking business domain. Knowledge on T24 core modules, Securities, Derivatives, Structured Products modules in Transact.
• Experience as a Core banking Business Architect with hands-on knowledge on Temenos Transact R16 and higher and with Temenos Architecture know-how.
• Must be able to provide approach, strategic and system guidance on configurations and design.
• Strong understanding of banking processes and products.
• Experienced in end-to-end implementations.
• Transact Core, EF, TDH, TWS, Analytics, Jboss, WebSphere, DSF-Workbench, Payment Interfaces BIC & MKS
• Must lead and facilitate workshops and effectively manage stakeholders.
• Understanding of deployment architecture, and infrastructure
• Exposure to TAFJ, Integration and Interaction framework (IRIS), API, TDH, DATA framework
• Experience working in Agile environment.
• Must possess excellent communication, written, oral and interpersonal skills.
• Private Banking Experience MUST
• Strong Temenos Architectural knowhow
• Strong Understanding of Integration Architecture – Message / Streaming / API
• Will have to work closely with the Product Owner, Scrum Master and BA
• Functional Knowledge in Private banking modules in T24 is an added advantage

Role Summary

Our client is seeking an experienced Network Professional to oversee our Group network infrastructure across Asia. As Regional Network Lead, you will lead strategic regional initiatives and ensure the operational excellence of client’s network infrastructure, guaranteeing secure, high-performing connectivity that empowers our Maisons and drives business growth. This critical role oversees the design, implementation, and ongoing management of our network systems across the region, collaborating closely with global and regional IT and security teams, our partners and our Maisons.

Main Responsibilities

APAC Shared Offices Network:

• Responsible for the architecture, design, implementation, and ongoing evolution of the network infrastructure supporting client’s Shared Offices across the APAC region, ensuring alignment with client Central's network designs, strategy, and policies.
• Serve as the primary and on-site (Singapore) support contact for operations teams, Maisons, and subsidiaries integrating with or currently using Shared Office network resources.
• Lead and contribute to strategic regional network initiatives, using an analytical approach to identify opportunities for group-level efficiencies and cost optimization for Maisons.
• Proactively work with Operations teams to review network performance, analyze network events and security incidents, and implement preventative measures to address bottlenecks, vulnerabilities, and security risks.
• Manage network inventories, proactively maintain warranties and maintenance schedules for critical network equipment, and implement and maintain necessary security measures in collaboration with global and regional security teams.
• Establish and maintain comprehensive network documentation, including network diagrams, configurations, operational procedures, change management processes, and disaster recovery plans.
• Contribute to the development and maintenance of Group Network Blueprints, providing APAC-specific context and repeatable solutions for regional Maisons.
• Accountable for the full lifecycle of regional network projects, from developing business cases and performing implementations to transitioning solutions to operations.
• This includes hands-on involvement in device deployments, configurations, and patching within office environments.
• Implementing and supporting the deployment of enterprise-level network solutions, including firewalls (Meraki MX, FortiGate, Palo Alto Networks), switches (Meraki, Cisco, Huawei), wireless access points (Meraki, Cisco, Huawei), and other necessary network devices.

Support for client’s Network Central:

• Oversee P1/P2 network troubleshooting efforts, guiding operations members and Maisons’ peers, and leading root cause analysis of complex issues, primarily for the Singapore Telco node (data centers) but potentially extending to other Asia Telco Nodes and globally.
• Manage incident and change support, on-site operations (including device installations and cabling), troubleshooting, and governance activities within the Singapore Telco Node (data centers) on behalf of the Network Central team.
• Proactively notify and serve as the primary technical contact for regional Maisons to clarify the impacts of planned changes in client’s Shared environments.
• Manage network-related projects for the Singapore Telco Node, deploying hardware, patching, preparing configurations, and collaborating with vendors and central teams to ensure successful implementation.
• Effectively collaborate with technology partners, vendors, Maisons, and Central IT teams to enforce governance, deliver timely and successful project outcomes, and maintain seamless network operations.
• Organize network communities across the region to promote the sharing of solutions and best practices and capture new topics for Central’s attention.
• Ensure that Network Central standards are known, enforced, and used regionally by Maisons.
• Establish and maintain detailed network documentation, inventories, change management procedures, and disaster recovery plans.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• Over 10 years of extensive network administration and implementation experience.
• Expert-level knowledge of network protocols (TCP/IP, BGP, OSPF, etc.), network security concepts, and firewall technologies (Cisco/Huawei Routers, Switches, Meraki MX/MS, FortiGate, Palo Alto Networks).
• Prior experience handling network deployments and planning in office and data center environments is must.
• Exceptional troubleshooting and analytical skills, with the ability to resolve complex network outages quickly.
• Strong communication and collaboration abilities with presentation skills, effective in both technical and non-technical settings.
• Experience working in a multinational environment with complex organizations and across various teams.
• Customer-oriented mindset with a focus on problem-solving and constant service improvement.
• Ability to manage multiple projects, prioritize tasks, and drive results in a fast-paced environment.
• Ability to lead P1/P2 incident response and resolution.
• Experience with Meraki solutions (SD-WAN, Wireless, and LAN). (Preferred)

Job Description:

• The successful candidate will be primarily responsible for performing development activity for Client Lifecycle Management System (CLM).
• The qualified candidate is expected to have a thorough understanding of software development life cycle and experience in delivery of the software development in an enterprise environment.
• This resource is expected to lead the discussions on deliveries, analyse functional solution and impact to existing systems.
• The incumbent is expected to evaluate the requirement and provide estimates on effort, plan for the delivery activities and create/review the Technical Design Document.
• The incumbent is also expected to guide junior and vendor to ensure quality deliveries.
Job Responsibilities
• Planning: Plan for development activities and provide effort estimates.
• Requirement Gathering: To discuss and work with System Analysts to understand and analyze user/business/system functional requirements to determine the delivery requirements.
• Create Technical Impact Analysis: Conduct risk assessment to examine, evaluate existing vs. to-be processes, determine and identify any technical constraints and limitations to the proposed solutions. Design technical solutions based on Functional Specification Document.
• Development & Unit Testing: Build solutions based on Technical Specification and conduct unit tests to ensure quality of development.
• Create Release Documents: Create or review documents related to system release or deployment.
• Incident support: Provide technical support in resolving incidents. Conduct root cause analysis.
• System Testing: Support test activities to ensure all errors reported are resolved timely. Assist in integration test and user acceptance test.
• Incident support: Provide technical support in resolving incidences and conduct root cause analysis.
• Guidance and coaching: Provide the necessary guidance and coaching to team members and vendor staff on timely and quality deliverables.
• Timely escalate issues to PM of any challengers and issues.
• All other duties and tasks as assigned.

Requirements:

• Bachelor’s degree in computer science or information technology.
• 8- 10+ years' experience in software development using .Net technologies, preferably C#.Net.
• Experience working in a bank or financial institution is preferred.
• Experience in deploying, and maintaining, cloud-native .Net applications on Microsoft Azure.
• Hands-on experience in developing Azure Functions, Azure messaging computes.
• Good knowledge in SDLC methodologies (Waterfall and/or Agile).
• Good presentation, communication, and coordination skills.
• Proactive and self-motivated.
• Proven track record of team leading experience.
• Ability to contribute individually and collaborate well in a team.
• Strong sense of accountability and ownership.

Key Responsibilities:

• Develop and implement a comprehensive user growth strategy aligned with company goals, identifying and prioritizing growth opportunities across various channels and markets. Establish KPIs for user acquisition, activation, retention, and revenue growth.
• Lead and manage multi-channel marketing campaigns, including paid ads and affiliate marketing, to drive significant user sign-ups and boost platform engagement.
• Analyze traffic and campaign data, utilizing data-driven analysis to optimize and adjust marketing efforts, and improve campaign performance and ROI.
• Stay informed of market trends and latest developments, uncover product selling points, and drive user growth and engagement through effective campaign management, ultimately enhancing user activity and retention.
• Build, lead, and mentor a high-performing growth team, which includes specialists in marketing, analytics, user experience, and KOL management. Promote a collaborative and results-driven environment.

Requirements:

• Bachelor’s degree in Marketing, Business or a related field
• A minimum of 7-10 years of experience in leading and managing user growth and performance marketing campaigns within the financial services or trading industry.
• Strong ability to optimize advertising strategies based on competitive analysis and market data, continuously improving performance metrics.
• Capability to align advertising strategies with company growth goals and execute plans to maximize user acquisition and engagement.
• Proven leadership and team management capabilities, with experience in building and developing successful growth teams.
• Exceptional communication and interpersonal skills, with bilingual proficiency in English and Chinese to effectively manage Chinese-speaking stakeholders and global KOL partnerships.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Service Delivery Operations Lead whohas proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Service Delivery Operations Lead

Job Description:

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

Oversee the day-to-day operations of the service delivery team.

Ensure timely delivery of services and maintain high levels of customer satisfaction.

Manage the team's performance and provide guidance and support as needed.

Collaborate with other teams to ensure seamless integration of service delivery solutions

Mandatory skillset:

1. Communication Skill 2.

2. Troubleshooting and Analysis Skill

3. 3. Manage a team of > 5 people before

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

The Yoga Manager & Lead Instructor will oversee the daily operations of the yoga studio while also taking a hands-on role in teaching the majority of yoga classes.

This dynamic role requires a strong blend of leadership, organizational skills, and expertise in yoga teaching. The ideal candidate will be passionate about both the business side of running a yoga studio and the hands-on aspect of leading classes, creating a high-quality experience for both clients and staff.

Key Responsibilities:

Yoga Instruction:

• Lead the majority of yoga classes, offering a variety of styles (e.g., Vinyasa, Hatha, Power, Restorative, etc.) for all levels.
• Design and teach well-structured, engaging, and safe classes, catering to a diverse group of students.
• Ensure that each class provides a positive, supportive, and inclusive environment for students.
• Customize classes and sequences to meet the needs and abilities of students, incorporating adjustments and modifications as necessary.
• Foster a strong sense of community by encouraging student interaction, providing individualized attention, and creating a welcoming space for all.

Studio Operations & Management:

• Oversee the daily operations of the yoga studio, ensuring that it is clean, organized, and welcoming to clients.
• Manage the studio’s class schedule, making adjustments as needed based on instructor availability and client demand.
• Oversee the studio’s booking system, ensuring smooth client registrations, class sign-ups, and attendance tracking.
• Ensure that all yoga equipment is well-maintained, clean, and ready for use.
• Manage studio inventory, including yoga props, mats, and cleaning supplies

Instructor Supervision:

• Recruit, hire, and train yoga instructors, ensuring they align with the studio’s values and standards.
• Develop and manage the instructor schedule, ensuring there is consistent coverage and a variety of classes.
• Conduct regular performance reviews, provide constructive feedback, and encourage professional development opportunities for instructors.
• Lead team meetings to support instructor communication, foster teamwork, and address any challenges that arise.

Marketing & Promotion:

• Collaborate with the marketing team (or lead marketing efforts) to promote yoga classes, workshops, and special events.
• Help create promotional materials, social media content, and email campaigns to drive class attendance and brand awareness.
• Promote the studio’s offerings through local partnerships, events, and online platforms.

Our client is a Water Treatment Industry. Due to their current expansion plan, they are looking for a Purchasing Assistant to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities:

• Manage data input, analytics, and maintenance of the Procurement Department’s electronic folders.
• Conduct clerical and administrative tasks within the Procurement Department.
• Assist and support the team with quotation and tender activities.
• Utilize internal Purchase Requisitions to identify and process purchase requirements, ensuring accurate information for the Purchase Order process.
• Monitor and expedite Purchase Orders with vendors.
• Communicate order status updates to internal stakeholders.
• Ensure proper filing and archiving of Vendor Registration documentation.
• Confirm goods receipt for Purchase Orders upon delivery.
• Perform additional duties as required, aligned with the role.

Requirements:

• Possess at least “O" Level or Diploma/ITE certification in Office Skills or equivalent.
• Knowledge of Microsoft Office applications (Word, Excel)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Benefits:

· Salary from $3000 - $4500

· Better Career Growth (Variable Bonus & AWS)

· 5 Working Days (Monday – Friday)

· East Area

Job Scope:

· Oversee and coordinate the transfer of semiconductor projects from Japan HQ to the ASEAN region

· Conduct demand planning for semiconductor products based on customer requirements and forecasts

· Provide accurate and timely reporting of actual and forecasted numbers to suppliers and Japan HQ

· Collaborate closely with Sales and Customer Service departments for delivery coordination

· Maintain and manage inventory levels for semiconductor products optimally

· Develop a strong understanding of customer products and the semiconductor supply chain process

Job Requirements:

· A minimum of 3 years' experience in customer service, procurement, or material planning within the electronics or semiconductor sectors.

· Coordinate with Japan HQ staff, requiring Japanese language proficiency of N2 or higher.

To Apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Tan Pei Xuan (R24124430)

Leadership is the capacity to translate vision into reality.

In this dynamic world where the only constant is change, it's necessary to stay relevant and adapt to the changing landscape to maintain a competitive advantage.

Here at Catalyst Marketing, we believe Sales and Marketing is paramount to a business’s sustainability and longevity. We are constantly striving to be the best to help our clients accelerate to the forefront.

Our niche in creating brand enhancement and boosting consumer acquisition is a cutting edge above the rest, and we envision ourselves establishing our presence in any market.

And, this cannot be accomplished alone. We are looking for potential visionaries to fulfil what we are specialised to do.

We do not just expand your potential to be someone better, we have opportunities to expand your horizons beyond the local context. With seven other regional offices located across Asia, travel opportunities and overseas exchange programmes are in the talks here. (prepare your passports!)

Role Description:
- Sales generation to increase client's revenue & market shares
- Expanding brand awareness via new product launches
- Training and mentorship for juniors and new individuals
- Team and people management, assisting in organisation growth & expansion

What We Are Looking For:
- Positive and Good Learning Attitude
- Good Interpersonal and Leadership Skills
- Strong Work Ethics
- Driven towards Career Profression

If you have what it takes, we would love to meet you. Click to apply.

Candidate will be required to develop, secure and manage industry partnerships for the NGTC. Candidate should stay updated on RF/mmWave GaN market trends and conduct thorough market research and competitive analysis on companies, competitors and the market for actionable insights. This may involve conducting SWOT analyses to enable NGTC to come up with a strategic plan to optimise business and research collaborations.

Candidate will also be responsible for developing and executing marketing strategies to promote NGTC’s capabilities to interested parties.

Candidate will be required to work alongside various internal and external stakeholders and teams to develop NGTC’s strong value propositions and assist with market intelligence to shape the NGTC’s strategies.

Candidate will be required to carry out account management of companies for NGTC to strengthen customer relationships.

Candidate will be required to coordinate and engage with internal stakeholders such as A*STAR’s Industry and Enterprise Group, Institute of Microelectronics or various other public sector agencies.

Requirements:

• Degree in Science or Engineering
• Minimum 5 years of relevant working experience, preferably with a background in GaN technology and industrial commercialization.
• Able to structure and negotiate collaboration agreements.
• Strong analytical skills.
• Strong communication (written and verbal), marketing and interpersonal skills.
• Results oriented, pro-active, and a team player.
• Adaptable and comfortable working in a fast-paced and fast-changing environment.
• Passion to develop Singapore’s semiconductor ecosystem.

Position Overview
We are seeking an experienced Talent Acquisition Team Lead to manage high-volume tech hiring while overseeing recruitment operations, reporting, and team leadership. The ideal candidate will excel in process optimization, data-driven decision-making, and building strong relationships with stakeholders, all while mentoring and leading a high-performing recruitment team.

Key Responsibilities

1. Talent Acquisition LeadershipLead and execute end-to-end recruitment for large-scale tech hiring, ensuring delivery of top talent within defined timelines.
   Partner with hiring managers to develop workforce plans and align recruitment strategies with business goals.
   
2. Team LeadershipManage, mentor, and develop a team of recruiters, ensuring high performance and professional growth.
   Set team goals, monitor performance metrics, and provide regular feedback to foster a collaborative and high-performing culture.
   Act as the point of escalation and guidance for complex recruitment challenges.
   
3. TA Operations & Process OptimizationOversee recruitment workflows to ensure seamless, compliant, and efficient operations.
   Identify and implement improvements in recruitment processes, leveraging tools and technology to enhance efficiency.
   
4. Management ReportingCreate and deliver data-driven recruitment reports, dashboards, and insights to senior stakeholders.
   Analyze recruitment metrics (e.g., time-to-fill, pipeline health, diversity data) and recommend strategies for improvement.
   
5. Stakeholder EngagementBuild strong partnerships with HR, hiring managers, and leadership teams to align hiring priorities and ensure stakeholder satisfaction.
   Act as a trusted advisor on talent market trends, candidate sourcing strategies, and recruitment best practices.
   
6. Employer Branding & Talent PipelineCollaborate with the HR and marketing teams to enhance the employer brand, particularly in the technology sector.
   Develop proactive sourcing strategies to attract passive candidates and build robust talent pipelines for critical roles.
   

Requirements

• Experience:Minimum 8 years in talent acquisition, with at least 3 years of experience managing high-volume tech hiring.
  Proven track record of leading and developing recruitment teams.
  
• Skills:Strong expertise in TA operations, process optimization, and management reporting.
  Proficiency with ATS platforms and recruitment reporting tools; HRIS experience is a plus.
  
• Leadership:Demonstrated ability to inspire and lead teams in fast-paced environments.
  Strong interpersonal and stakeholder management skills.
  
• Analytical Mindset:Experience analyzing and presenting recruitment metrics to drive strategic decisions.
  
• Tech Industry Knowledge:Familiarity with tech hiring trends, skills, and talent market dynamics.
  

EA License No.: 23S2046

KAH License No.: R1652932

Our client is from Oil and Gas industry. They are looking for a Lead / Principal Engineer (Electrical) for the next phase of their business. They are located in West.

Duties:

• Lead Electrical discipline for CAPEX projects, supervising consultants, contractors, and vendors.
• Develop and issue Electrical design bases, specifications, and scopes of work.
• Review and evaluate proposals from consultants, contractors, and vendors.
• Approve Electrical deliverables and develop necessary project documents.
• Support regulatory approval processes.
• Collaborate with project management and engineering teams.
• Witness factory acceptance tests (FAT).
• Ensure accuracy of engineering databases (e.g., SmartPlant tools).
• Review and document as-built deliverables.
• Follow Quality Management System and QA plans.

Requirements

• Min Bachelor’s Degree in Electrical Engineering or any relevant field.
• Min 15 - 20 years’ experience in Oil & Gas industry, with exposure in LNG industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Candidate will be required to develop, secure and manage industry partnerships for the NGTC. Candidate should stay updated on RF/mmWave GaN market trends and conduct thorough market research and competitive analysis on companies, competitors and the market for actionable insights. This may involve conducting SWOT analyses to enable NGTC to come up with a strategic plan to optimise business and research collaborations.

Candidate will also be responsible for developing and executing marketing strategies to promote NGTC’s capabilities to interested parties.

Candidate will be required to work alongside various internal and external stakeholders and teams to develop NGTC’s strong value propositions and assist with market intelligence to shape the NGTC’s strategies.

Candidate will be required to carry out account management of companies for NGTC to strengthen customer relationships.

Candidate will be required to coordinate and engage with internal stakeholders such as A*STAR’s Industry and Enterprise Group, Institute of Microelectronics or various other public sector agencies.

Requirements:

• Degree in Science or Engineering
• Minimum 5 years of relevant working experience, preferably with a background in GaN technology and industrial commercialization.
• Able to structure and negotiate collaboration agreements.
• Strong analytical skills.
• Strong communication (written and verbal), marketing and interpersonal skills.
• Results oriented, pro-active, and a team player.
• Adaptable and comfortable working in a fast-paced and fast-changing environment.
• Passion to develop Singapore’s semiconductor ecosystem.

The Client is a pretigious global bank.

Job Description

• Coach and guide relationship managers to achieve sales targets
• Ensure that the relationship managers adheres to all service standards
• Ensure that relationship managers comply to all regulations and compliance standards
• Able to manage and mitigate operations risk and ensure that the Bank’s operational requirements are adhered to

Skills and Requirements

• Minimally 6 years of experience within the banking scene with a proven track record in product sales & team management
• Processes strong knowledge in cross border regulations
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

(EA: 11C5502 / R2199597)

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

The Content Design & Product Writing team makes the TikTok consumer product easy and delightful to use through clear and expressive UX writing. We sit in the US, Singapore, and China, and collaborate closely with stakeholders to launch and iterate product features that engage our viewers and content creators.

We're looking for a senior writer to collaborate closely with Product Management, Product Operations, Regional Operations, Design, and Localization teams to write campaign content for TikTok LIVE. Through clear and expressive writing, you'll create campaign content to educate creators and viewers, and drive engagement of LIVE product features. You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You'll also lead a team of writers based in other regions to ensure content quality and consistency.

Responsibilities

- Write and own the quality of TikTok LIVE product operations campaigns

- Collaborate closely with product managers, product operations, regional operations, designers, and localization to set a high bar for overall user experience

- Lead a team of regional campaign writers to ensure quality and consistency of content

- Lead and prioritize projects with multiple stakeholders

- Drive process improvements to optimize collaboration

- Lead content audits to identify opportunities and drive consistency across regional campaigns

- Contribute to our content standards and be a champion for best practices

- Collaborate with, influence, and drive consensus with stakeholders and their feedback

- Synthesize internal and external feedback to improve content clarity and quality

- Complete high-quality work in a fast-paced work environment

Qualifications

Minimum qualifications:

- Minimum 5+ years experience in digital writing for websites, advertising campaigns

- Experience in content strategy and planning

- Experience collaborating cross-functionally with product teams

- Entrepreneurial attitude, ability to deal with rapid changes and situations that are not ideal

- Self-starter who can manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements

- Writing portfolio including, but not limited to: feature articles, ad campaigns, blog posts, product launch content, editorial calendar, email newsletters, style guide additions

Preferred qualifications:

- Leadership experience

- Experience working on a global product with international partners

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.