Job description:

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.
• Oversee the day-to-day operations of the service delivery team.
• Ensure timely delivery of services and maintain high levels of customer satisfaction.
• Manage the team's performance and provide guidance and support as needed.
• Collaborate with other teams to ensure seamless integration of service delivery solutions

Mandatory skillset:

1. Communication Skill
2. Troubleshooting and Analysis Skill
3. Manage a team of > 5 people before

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Summary

As an Operation Support Lead, you will be responsible for managing the day-to-day operations of critical application systems. Your role involves overseeing system maintenance, managing vendors and contractors, and ensuring smooth system performance. You'll troubleshoot issues, manage user access, plan and execute system upgrades, and perform regular risk assessments. Additionally, you'll be tasked with implementing system enhancements, from cost estimation and resource allocation to overseeing implementation and user acceptance testing. Your expertise in IT service management, security best practices, and systems integration will be crucial in identifying and implementing process improvements and operational efficiencies. This role requires a strong technical background, preferably with experience in the financial or government sector, and the ability to manage diverse IT environments while ensuring compliance with relevant policies and procedures.

Key Responsibilities

• Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

• plan, execute and support system implementation, software/hardware upgrades and security patches.

• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

• identify opportunities for process improvement and operational efficiency enhancements and implement appropriate solutions.

• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

Position

The Service Lead is mainly focusing on ensuring the team is respecting the governance put in place with the client and that the level of service delivered to the client is as expected. He must have an excellent macro view of the company's information system and good technical skills to be able to help during major incident resolution as well as promote and contribute to Continuous Improvement

He’s based in Singapore but works according to Paris windows of service, under the Service manager of his business line.

Main Responsibilities

The Service Lead is accountable for:

• Performing all run activities in respect of the company's process, ensuring:

- The team respects the SLA (changes, incidents, requests)

- Appropriate reaction, in line with the severity of an incident or escalation.

- ITS ITIL process is dully followed (change, incident, problem management).

• Handling escalation on actions from Production Engineers Level 3 (incident, request, change)

- Escalates to management if needed

- Check if Knowledge was shared within the team and perform filed sessions.

- Enable coordination with other team (AS, Infra, Network, Build….)

- Create PSS post major incident and when improvement topic requires it

• Continuous improvement of service provided by Production Engineer L2 / L3

- Enable and encourage Improvement spirit within the team by being a role model on that topics

- Ensure the team has proper time slots to make the ongoing improvement

- Promote automation / Innovation

• Managing knowledge in coordination with AS community in Paris and London

- Trains Production Engineers on transferred activities for his business line (production of the applications)

- Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.

- Controls that Knowledge database is regularly updated

• Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).

- Act as global coordinator during DRP / WIP / main events.

- Review of major releases roadmaps with the team

- Ensure post checks are documented, performed and report is shared

By delegation from the Service Manager:

• Controls quality of the RUN activities for all applications of his Business Line

- Recurrent incident

- Respect of SLA

- Reports / Documentations are built with high quality

• Role model in term of mindset: CI and proactive enhancement
• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2
• Respect priorities and short/long term tasks given by Service Manager.
• Regular feedback with Service Manager are key role.

Qualifications and Profile

Soft Skills

• Strong leadership abilities with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management.
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Coordination and decision taking capabilities during crisis situations.
• Ability to work under pressure

Experience

• Infrastructure or Application support hands on experience of 4-6 years’ mandatory
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)
• Technologies and/or Applications background with ability to grasp impact and interdependencies

Work Schedule

• Required to work on Paris and/or New York and/or Asia time zone*, i.e. 2pm to 11pm/4pm to 1am (summer season) or 3pm to 12am/ 5pm to 2am (winter season), or in accordance to the planned time schedule as required. If necessary, you may also be required to start work earlier or to extend working hours.
• May be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.
• Oversee the day-to-day operations of the service delivery team.
• Ensure timely delivery of services and maintain high levels of customer satisfaction. Manage the team's performance and provide guidance and support as needed. Collaborate with other teams to ensure seamless integration of service delivery solutions

Job Description:

The jobholder will be providing support and project delivery for the SSO and Identity Management platforms in the following topics

Architecture

Project Delivery

Platform Support and Maintenance

Incident and Problem Management

Change Management

The candidate should be well versed with cryptographic notions such as RSA, symmetric and asymmetric encryption, certificates and digital signatures etc.

Architecture

To provide architectural expertise thereby driving change and improvement in technology and process.

To contribute to the development of the SSO and LDAP technology roadmaps.

To liaise with CIB architecture teams in undertaking architectural reviews.

Project Delivery

To take responsibility for the delivery of key projects around SSO and LDAP which are aligned to drive significant change within the platform.

To work with the Application Production Support project managers in defining, designing, documenting and implanting new functionality for existing and new applications.

To liaise with the Application Developers in low-level diagnosis of on-going issues.

Platform Support and Maintenance

Pro-actively monitor, manage and improve availability and performance of the production environments

(from presentation and application layers to Infrastructure layers)

Pro-actively manage the capacity of production applications

Incident and Problem Management

To work with partner teams to conduct analysis of major and critical incidents.

To identify tactical or strategic improvements that can be introduced to help reduce the number of on- going incidents within the SSO and LDAP area.

Change Management

To work within the change management framework adopted to ensure that all changes to

the production environment are planned and executed in a controlled manner.

To take responsibility for the quality of changes within the SSO and IDM environments, ensuring that

changes raised are of sufficient standard in terms of technical and planning detail.

Requirements

Technical Skills essential for the role include minimum 15 plus years of experience into

CA Siteminder Web SSO

SOA security - SAML / WS-Security

Autoprovisionning tools such as BMC ControlSA, Sailpoint, or Forgerock

LDAP

Kerberos / SSL/TLS / PKI / GSS-API / SPNEGO

Auth2, OpenIDConnect

IIS/WCF/WIF, WAS security models

Infrastructure standards for network load balancers, servers, networks and storage

Automation mind-set with experience in using tools like Ansible

Scripting skills using Python/JS or shell

Application Server : Good exposure in configuring and supporting web technologies such as Tomcat,

Apache, nginx, IIS

Proven logical and methodical problem analysis and troubleshooting skills

Working with an industry recognised service desk and project management toolset

ITIL certification

Shift

On Site Services: From 8:00 to 19:00 schedule to cover in weekly shifts of 8 working hours/day

On Call Services: Out of regular schedule, we provide On Call services (out of business hours) to be covered in weekly shifts by team members.

Public Holidays: Team members must cover all public holidays except 1 st January and 25 th December (2 persons only in shifts)

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

Oversee the day-to-day operations of the service delivery team. Ensure timely delivery of services and maintain high levels of customer satisfaction.

Manage the team's performance and provide guidance and support as needed. Collaborate with other teams to ensure seamless integration of service delivery solutions

1) What to Sell?

Accountable for the Solution portfolio / product mix

• Define which products are core to the solution portfolio
• Articulate how each of the products brings unique client benefits
• Ensure portfolio profitability is understood & improved over time

Commercial ownership of pricing rate cards & commercial policies

Close partnership with Global Product Leadership function:

• Identify the solutions with the highest revenue opportunity
• Ensure APAC markets needs are met in product development roadmap
• Provide APAC Markets teams visibility to product plans and timelines

Identify white space in the portfolio / unmet client needs and seek partner / acquisition programs to meet those needs (where we will not build)

Accountable for the Portfolio Operating Plan (with the correct mix by solution)

2) How to Sell?

Build a strong community around the portfolio / expertise

• A community that learns, adopts & activates with speed
• A community that is formed with Sales & Delivery teams
• Cross country client opportunities / Best practice sharing
• Define the WOW to guarantee regular connections within local sales leaders & Market leaders
• Maintain central Knowledge Management drives to enable your communities

Build and execute the Go To Market plans for the solutions:

• Campaign calendar & content
• Commercial Decks / Proposal Decks
• Improve Demo Scripts
• Create and coordinate TL and Webinars (with Inside Sales support)
• Market kit Product adaptation to APAC: Rate cards, Commercial Policies and Discounts, Communication kit (power pages, one-pagers, detailed product presentation, etc).
• Joint coordination with the Inside Sales teams for external and internal campaigns

Ensure that the Sales teams are enabled with best-in-class product / solution / sales training materials

• Seek for consistency across APAC Markets
• Ensure Power Position sales decks & ‘pitch perfect’ examples available
• Develop automated gift of content tools (in partnership with Inside Sales)
• Define the training product plans for APAC teams (in partnership with Inside Sales)
• Execute and coordinate the internal & external training plan (in partnership with Inside Sales)
• Work with Inside Sales team to translate these materials to eLearning where appropriate
• Share competitive analysis

Be directly involved in sales pitches & keep a close touch with clients:

• Lead / heavy support to major RFPs and or multi-market RFPs
• Continuous support to local sales leaders in the definition of the best solution for client specific needs
• Direct involvement with HQ clients: grow, build, impact relationship and revenue
• In charge of the coordination of APAC markets for global RFP’s

Connect with Commercial teams in other regions to identify opportunities to apply in APAC

Ensure strong visibility to revenue performance / outlook / $risks & opps for your product portfolio on an continuous basis

3) How to Operate?

Strong alignment with Product & Delivery COE organization

• Ensure product activation & quality consistency across APAC
• Critical to align how & where new product activation will be tested and scaled through the Delivery COE organization
• Connect with APAC Delivery team leader to define prioritizations if necessary, delivery gaps & opportunities, define rules and ways of working

Accountable for new product activation and scale

Role-model talent management excellence and ensure talent retention

Qualifications

• English level: advanced oral and written
• Strong analytical skills and insight generation
• High Negotiation, Problem Solving & Communications Skills
• Teamwork: Ability to work with others on tasks and activities without necessarily being the leader, even when these are not directly related to their interests or objectives.
• Influence skills, good level of relationship / networking, internal and external
• "Self - motivation: Ability to work towards a goal without depending on constant recognition from your immediate boss.
• Self-starter with solid organizational and planning skills.
• Experience leading teams or solutions.
• High level of energy, motivation, drive, enthusiasm, initiative, commitment and professionalism.
• Good understanding of the client’s needs
• Able to effectively communicate in a cross-country environment
• High understanding of the respective industries & retailing in both modern and traditional trade environments

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description
We are looking for a highly-driven and motivated Lead, Public Affairs to join our Singapore team to drive foodpanda’s public affairs objectives.

Responsibilities:

• Lead foodpanda Singapore’s public policy and advocacy strategy in partnership with foodpanda business verticals, industry associations and other stakeholders
• Represent foodpanda Singapore in engagements with government regulators and other stakeholders, including but not limited to academia, NGOs, business associations
• Drive collaboration opportunities in sustainability topics of relevance to the business
• Develop supporting materials for advocacy and engagements in collaboration with the regional and global teams
• Track and evaluate regulatory issues that may have an impact on foodpanda’s business objectives and verticals. Where appropriate, proactively shape the regulatory landscape on critical issues
• Build thought leadership with government agencies, key opinion leaders or credible organisations
• Be a strong partner for foodpanda Singapore’s senior leadership and internal teams, such as PR, legal, operations, marketing, and commercial

Qualifications

• 8 to 12 years of demonstrated experience managing public policy and/or government relations and advocacy work
• Experience working and engaging with policymakers, civil society and non-governmental organisations and other stakeholders
• Knowledge of Singapore’s political system, environment and institutions
• Ability to exercise strong judgment and problem-solving skills, creativity, and ability to work in a dynamic, cross-functional, multi-cultural environment
• Experience in policy work for a multinational corporation or government preferred

What we offer:

• A dynamic and challenging working environment with a steep learning curve
• Responsibility from day one in the leading food delivery company in the world
• The opportunity to be part of a happy, high functioning and smart team
• Periodic fun, engaging company events & team activities
• A company committed to developing you personally and professionally.
• A vibrant and international team with diverse backgrounds from all over the world
• A culture that empowers you to take full ownership of your work and career

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Please apply directly via the link here: https://smrtr.io/nZrN3

About Us
As part of the prestigious Ozhean Group, our premium aesthetic clinic in Singapore specializes in upscale skincare treatments and transformative beauty services. We are seeking a motivated and experienced Customer Service cum Telesales Lead to elevate our client experience and train our customer service team to reflect the premium standard of our brand.

Responsibilities

• Manage and lead the customer service team to ensure consistent, high-quality client interactions.
• Conduct teleconsultations with potential clients and provide follow-up service calls post-treatment.
• Train and develop junior team members in customer service and telesales best practices.
• Oversee reception duties, including greeting clients, managing check-ins, scheduling appointments, and handling payments.
• Coordinate responses to inquiries from social media, Google, and our website.
• Collect and analyze customer feedback, reporting to management with actionable insights.
• Maintain a clean, organized, and professional reception area.

Requirements

• Minimum of a Diploma, with 5+ years of customer service experience and 2+ years in a leadership role.
• Proven telesales experience, ideally within the beauty or aesthetics industry.
• Professional presentation and strong communication skills.
• High attention to detail and commitment to delivering a premium customer experience.
• People-oriented team player, adaptable to a fast-paced environment.
• Proficient in Microsoft Word, Excel, and Outlook.

Working Hours

• Mondays to Fridays: 10:30 am – 7:30 pm
  Tuesday 10:30 am - 6:30 pm
• Saturdays: 9:30 am – 3:30 pm

Benefits

• Competitive remuneration package with group incentives and comissions.
• Training in premium aesthetic treatments and client relations.

To apply, please send your resume or to Jimmy (Business Director) at 90666136. (Only Singaporeans and PRs)

Job Description

Assist in managing group purchasing and support activities of the Procurement Department for various projects and brands. Support the direction of the Group Procurement Manager

Job Scope(s):

• Sources for vendors and evaluates quotations.
• Negotiates and coordinates with suppliers and cross functional teams for best possible price purchases.
• Maintain and upkeep price list and central ordering system
• Support operation team on procurement needs.
• Coordinates with operation team and chefs, on stock availability and delivery schedules and to maintain tight inventory control.
• Generate purchase order and maintain the filing system of purchasing records.
• Involved in planning, sourcing and recommending suitable ingredients, materials and services in accordance with desired purchase conditions, from local and overseas suppliers and vendors.
• Ensure procurement procedures and policies are followed.
• Conduct regular review cost effectiveness and performance of suppliers and vendors by making random checks on supplier’s and outlets.
• Build strong network and partnership with suppliers.
• Carry out ad hoc assignment as instructed by Management

Job Requirement(s):

• Diploma or equivalent in Purchasing/Materials/Supply Chain Management
• Experience preferred but not essential, proactive and result driven is essential
• Experience in purchasing function in F&B industry would be an advantage
• Effectively multilingual in both English and Mandarin languages (in order to generate and read reports in Chinese language and also, to negotiate and maintain good relationships with all English and Mandarin speaking associates)
• Strong communication skill to work with various partners and cross department
• Resourceful with excellent negotiation skills and has good market and commercial awareness
• Good team player with dynamic personality and result-oriented
• Positive work attitude
• Good administrative and problem solving skills
• Able to handle multi-tasking and work pressure

Responsibilities

• Monitor stock levels and identify purchasing needs
• Research potential vendors
• Track orders and ensure timely delivery
• Update internal databases with order details (dates, vendors, quantities, discounts)
• Conduct market research to identify pricing trends
• Evaluate offers from vendors and negotiate better prices
• Prepare cost analyses
• Maintain updated records of invoices and contracts
• Follow up with suppliers, as needed, to confirm or change orders
• Liaise with warehouse staff to ensure all products arrive in good condition
• Maintain strong working relationships with our vendors
• Review purchasing agreements with vendors and maintain open lines of communications with those vendors
• Develop an active process for measuring supply inventory and determining purchasing needs based on quarterly and annual numbers
• Stay up to date with industry trends and establish long-term purchasing arrangements with vendors when it is beneficial to the company
• Compare product deliveries with issued purchase orders and contact vendors when there are discrepancies
• Perform other duties as requested by management

Requirements

• Proven work experience as a Procurement Officer, Purchasing Officer or similar role
• Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors)
• Understanding of supply chain procedures
• Solid analytical skills, with the ability to create financial reports and conduct cost analyses
• Knowledge of market research
• Experience in import and export of materials and machineries is required
• Excellent communication and negotiation skills
• Mechanical Engineering background is required

Job Description

• Industry/ Organization Type: Manufacturing / Recycling Wholesaler
• Position Title: Purchasing Executive (Recycled IT Assets/E-waste components)
• Working Location: West- Boon Lay (Company Transport Provided)
• Working Hours: 5 days (Monday to Friday 8:30 AM - 6:00 PM)
• Salary Package: Up to SGD 5000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Cultivate and maintain relationships with suppliers across the Asia-Pacific region.
• Seek out sales prospects and increase market visibility within the area.
• Skillfully negotiate prices and terms with suppliers.
• Investigate the primary product offerings of suppliers and evaluate their reliability.
• Work in close coordination with the sales, logistics, and testing departments to facilitate seamless operations.

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of Global Sales & Purchasing experience, preferably have prior experience liaising with system integrators, hardware manufacturers, or maintenance service providers (IT hardware trading, IT asset recycling, and IT maintenance services) to penetrate Used IT equipment and electronic waste market
• Candidates with experience in recycling companies will be given priority
• Proficiency in creating and presenting PowerPoint presentations
• Possession of a driver's license is preferred but not mandatory
• Able to travel when required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69691 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Scope:

• To perform company requisitions and purchases in accordance to policies & procedures
• Liase with supplier on price negotiation, delivery, quality, discrepancies, etc
• Compare and evaluate offers from suppliers
• Issuance of Purchase Order
• Explore new suppliers with better quality, price, service and commercial terms
• Updating of approved supplier/vendor list in the server
• Assist in preparing cost budget
• Preparing cost report
• Other related duties as assigned by superior

Job Requirement:

• Experience in purchasing & QS
• Minimum Diploma level or equivalent with at least 3 years of relevant working experiences
• Excellent communications and negotiation skills
• Hands-on experience with purchasing software

Job Description

Assist in managing group purchasing and support activities of the Procurement Department for various projects and brands. Support the direction of the Group Procurement Manager

Job Scope(s):

• Sources for vendors and evaluates quotations.
• Negotiates and coordinates with suppliers and cross functional teams for best possible price purchases.
• Maintain and upkeep price list and central ordering system
• Support operation team on procurement needs.
• Coordinates with operation team and chefs, on stock availability and delivery schedules and to maintain tight inventory control.
• Generate purchase order and maintain the filing system of purchasing records.
• Involved in planning, sourcing and recommending suitable ingredients, materials and services in accordance with desired purchase conditions, from local and overseas suppliers and vendors.
• Ensure procurement procedures and policies are followed.
• Conduct regular review cost effectiveness and performance of suppliers and vendors by making random checks on supplier’s and outlets.
• Build strong network and partnership with suppliers.
• Carry out ad hoc assignment as instructed by Management

Job Requirement(s):

• Diploma or equivalent in Purchasing/Materials/Supply Chain Management
• Experience preferred but not essential, proactive and result driven is essential
• Experience in purchasing function in F&B industry would be an advantage
• Effectively multilingual in both English and Mandarin languages (in order to generate and read reports in Chinese language and also, to negotiate and maintain good relationships with all English and Mandarin speaking associates)
• Strong communication skill to work with various partners and cross department
• Resourceful with excellent negotiation skills and has good market and commercial awareness
• Good team player with dynamic personality and result-oriented
• Positive work attitude
• Good administrative and problem solving skills
• Able to handle multi-tasking and work pressure

Job Description

Assist in managing group purchasing and support activities of the Procurement Department for various projects and brands. Support the direction of the Group Procurement Manager

Job Scope(s):

• Sources for vendors and evaluates quotations.
• Negotiates and coordinates with suppliers and cross functional teams for best possible price purchases.
• Maintain and upkeep price list and central ordering system
• Support operation team on procurement needs.
• Coordinates with operation team and chefs, on stock availability and delivery schedules and to maintain tight inventory control.
• Generate purchase order and maintain the filing system of purchasing records.
• Involved in planning, sourcing and recommending suitable ingredients, materials and services in accordance with desired purchase conditions, from local and overseas suppliers and vendors.
• Ensure procurement procedures and policies are followed.
• Conduct regular review cost effectiveness and performance of suppliers and vendors by making random checks on supplier’s and outlets.
• Build strong network and partnership with suppliers.
• Carry out ad hoc assignment as instructed by Management

Job Requirement(s):

• Diploma or equivalent in Purchasing/Materials/Supply Chain Management
• Experience preferred but not essential, proactive and result driven is essential
• Experience in purchasing function in F&B industry would be an advantage
• Effectively multilingual in both English and Mandarin languages (in order to generate and read reports in Chinese language and also, to negotiate and maintain good relationships with all English and Mandarin speaking associates)
• Strong communication skill to work with various partners and cross department
• Resourceful with excellent negotiation skills and has good market and commercial awareness
• Good team player with dynamic personality and result-oriented
• Positive work attitude
• Good administrative and problem solving skills
• Able to handle multi-tasking and work pressure

Responsibilities:

• Purchase administration and order processing
• Negotiate with suppliers for the most cost-effective deal
• Negotiation of pricing, credit terms and supplier contracts, delivery schedule
• Monitor cost and project budget and develop cost forecasts
• Vendor development-evaluate vendors based on quality, on-time delivery, and cost
• Competitiveness
• Source of quotation and liaise with suppliers, manufacturers, and relevant internal
• Departments
• To perform any other duties as assigned by management

Requirements:

• Preferably having experience in relevant fields
• Team players and committed to work
• Good communication and negotiation skills
• Proactive in solving problems
• Good in planning, organizing, and prioritizing assignments
• Able to implement improvement processes
• Independent, able to work under pressure, as well as multi-tasking

Purchase goods, materials, components or services in line with specified cost, quality and delivery targets

Obtain competitive quotation, ensure best products from the right source and best sources, ensure that the Company’s best interests are protected in all procurement activities.

Prepare and issue purchase orders to selected vendor or suppliers

Evaluate, negotiate and award orders to selected supplier

Ensure materials and services timely delivered to requestor

simplification.

Ensure adequate resources for all projects and to continually improve pricing and quality of supply and delivery times.

Maintain

Software Test Lead (Automation)

Our Esteemed and Reputable Client is looking for an Software Test Lead (Automation).

Requirements:

• Solid experience in handling Software Quality Assurance methodologies
• Strong experience in handling Quality Assurance and Software Governance.
• Good track record in handling Software Automation.
• Extensive experience with test automation tools and frameworks.
• Lead the development of comprehensive test strategies and plans in collaboration with stakeholders.
• Good in Creating and maintain test documentation,including test plans, test cases, and test reports.
• Collaborate closely with software developers, product managers, and other stakeholders to resolve issues and improve product quality.
• Sound knowledge in handling quality improvement practices and processes.
• Experience in handling IT Quality Assurance, Process Improvement, Software Testing and Methodology.
• knowledge of Selenium
• Strong knowledge of software testing methodologies, tools, and best practices.
• Minimum 3- 5 years of Software Test experience.
• Possess ISTQB Certification.
• Maintain and write Quality Management System procedures and processes.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

About iWV

At iWV (ICONZ-Webvisions), our vision is to be the trusted and preferred go-to business partner for enterprise cloud and managed services as businesses and companies embark on their digital transformation journeys. Every day, we don’t just dream about castles in the cloud, a team of dedicated group is actively creating innovative solutions that solve real problems to help entrepreneurs and corporations realize their dreams.

As successful companies are driven by mission and passion, we are looking for candidate that can fit into the fun start-up like culture and grow with the company as we expand into a key regional player. The company is currently led by a team of passionate entrepreneurs and professionals, you can find out more about the company at

https://iwv.works/

Position Overview

The position leads and takes care of network and security/firewall related infrastructure of the company.

The position is part of a senior technical team that works with operations team and sales to ensure proper operation, support, and delivery of services to customers.

Responsibilities

· Lead on implementing, maintaining, monitoring, securing, and troubleshooting datacenter, cloud, firewall on network & firewall related areas.

· Ensure availability, stability, security, and compliance to company’s IT policies and standard.

· Provide engineering support to operation team which operate a 24x7 technical support center.

· Responsible in overseeing network & firewall related service provisioning and decommissioning.

· Provide network design, solution deployment and technical documentation on various projects.

· Involved in service / solution delivery and management of customer's contract.

· Handling escalation and perform investigation and troubleshooting to all the reported issues.

· Vendor management on responsible areas.

· Support company solution development through the testing and evaluation of new technologies and security solutions.

· Support sales in pre-sales related activities for customer engagement.

Requirements

· Diploma or bachelor’s in computer science / Information Technology.

· Minimum 2 years’ experience in networking environment and security-related roles

· In depth knowledge of network switches and routers (Cisco, Juniper) and security appliance (Fortigate, Sonicwall..etc)

· In-depth knowledge of DNS, VLANs and VPN solution.

· Experience in routing protocol such as OSPF and BGP. Ability to handle BGP setup of a typical network service provider.

· Prefer candidates with good practical working experience in network switch, router and firewalls, network switch and router.

· Have good problem analysis and solving skills in troubleshooting and resolving cases or problems.

· Have good verbal and written communication skills.

· Have good negotiation skill and vendor management experience.

· Learn quickly, takes initiative, works in a systematic and methodical and orderly way.

· Flexible and able to adapt to different customers, varying tasks and responsibilities.

· Ability to be on call 24x7 with a flexible schedule.

Here at iWV, you will have a chance to be in the driving seat and take your skills to the next level by helping to design, build, secure, manage and maintain the company infrastructure and its cloud platform. As the company expands regionally in 2022 and beyond, there’s opportunity for growth and flexibility in career progression that resonates with your aspirations. With a lean and experienced management team that are extremely hands-on, you will be exposed to other areas of the business working alongside a team of seasoned and experienced professionals and entrepreneurs.

Interested candidates, log in to apply now!

Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team.

SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities such as GenAI. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE team and other Amazon and AWS stakeholders.

As a SCE Deal Lead, you will be responsible for managing the end to end Deal Cycle for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.

Key job responsibilities
* Lead negotiations and customer closure for strategic, large, complex or highly competitive deals
* Develop and shape the overall deal strategy and structure to meet customer business outcome and goals
* Contribute to developing AWS’s value proposition and solutions
* Drive revenue growth and Cloud adoption
* Closely collaborate with key stakeholders across the organization for (Americas/EMEA/APJ) regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)
* Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities
* Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes
* Develop strategies for pricing and discounts; effectively communicate and identify deal blockers

MAIN PURPOSE

Working closely with Global business solution team as SCM Regional Business Solutions Lead in APAC.

Manage the overall process of AMS L1 on support on SCM function across APAC organisation.

Responsible for leading SCM function and related cross-functional/technical/process issue resolution and coordination within the AMS team, escalating as necessary.

KEY RESPONSIBILITIES

· Manage the overall process of AMS L1 on support on SCM (MM/SD) area ensuring smooth functional operations across APAC organisation.

· Work with Global Business Solution team, affiliate AMS team and System Integrators in SCM

· Support procures to pay (PTP), demand and supply planning functions.

· Identify gaps and related system needs, while recommending improvements and workarounds towards best practice by rolling out standard solution.

· Plan, Track, analyze and report solution progress to Business Solution manager.

· Monitor, review and resolve escalated issues relating to SCM area with RCA and CAPA processes.

· Lead a team of SCM AMS support professionals, providing mentorship and supports.

· Responsible for SCM support, SLA on Incidents, Problems and Change Requests, and provide intervention guidance and proactive solutions when required.

· Quantify, document and monitor benefits of process improvements.

· Support planning, coordination and execution of workshops/trainings involving IT and end-users.

· Involve in project rollouts for SCM, PTP, IBP processes.

· Any other ad-hoc duties assigned.

REQUIREMENTS

· Bachelor's Degree in I.T, Computers or related field

· Minimum 5 years in SAP SCM (MM/SD) experience

· Experienced in managing the SAP support team/contractors for SAP SCM area.

· Experience and knowledge of key integration points between SAP Modules

· Business knowledge and process design skills in Supply Chain, Planning and Logistics

· Experienced in system integrations between SAP systems, and with 3rd parties systems

· Team management and coordination skills for virtual, cross-cultural teams

· Self-motivated and detail-oriented

· Experience working with geographically diverse teams.

· Collaborate well in cross functional matrix environment.

· Good problem solving, troubleshooting skills and able to work independently.

· Project management, ITIL and AMS team operation experiences.

· Excellent analytical, interpersonal skills and proficient in English. Ability to speak other languages will be an added advantage. Example, Mandarin, Bahasa Malaysia/Indonesia, Thai, Japanese, Korean etc

Process Engineering Specialists is an international services company providing Project Management, Construction Management, Commissioning & Qualification and Automation services to our clients in the pharmaceutical, nutritional and related sectors.With offices across Europe, Asia and US, our core focus is on consistently delivering high-quality outcomes for our multinational clients.

We are currently looking for a Delta V Automation Engineer – Area Lead to join us on a permanent role to help us deliver various projects in the Life Sciences Industry.

Key Attributes/Responsibilities

• Develop, design, and deploy automation solutions utilizing DeltaV systems to enhance manufacturing processes and guarantee adherence to regulatory standards.
• Collaborate closely with interdisciplinary teams to outline automation needs and seamlessly integrate DeltaV systems within existing manufacturing frameworks.
• Offer adept technical support and troubleshooting proficiency for DeltaV systems, proficiently addressing and resolving intricate issues within stipulated timeframes.
• Generate and uphold comprehensive documentation, encompassing design blueprints, user guides, and standard operating protocols (SOPs) for DeltaV automation setups.
• Maintenance on day-to-day operations of Automated process systems, troubleshooting experience and maintenance support.
• Plan, execute, and document the entire process of designing, programming, implementing, testing, and documenting process control applications.
• Manage the computer systems validation program and support all phases of projects, in the areas of GMP-related Computer Systems and Networks.
• Responsible for preparing and executing test documentation for GMP computerized systems as well as providing support in the troubleshooting of issues during test execution.

We are currently looking for candidates in Singapore.

If you'd like to find out about this opportunity or any other opportunity, please forward your CV to Nelson Anthony ([email protected]).

If you would like to find out about the latest Jobs and Projects we are involved in then do follow us on LinkedIn: https://www.linkedin.com/company/processengineeringspecialists/mycompany/PES International operates as an equal opportunity employer.

No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation or any other factors with no bearing to employment skills and we confirm that we are happy to accept applications from persons of any background for this role.

Qualifications

Job Duties:

• Provide thought leadership to business and technology stakeholders on value propositions, best practices and cloud computing strategies.
• Effectively communicate the technical strategy, processes and needs across the organisation.
• Work closely with the Product Owners and Product Managers to understand, stay in-sync and deliver to production to the organisation’s product vision.
• Define overall backend software architecture for our yet to be announced next generation integrated best-of-suite enterprise solutions.
• Work with cross-functional teams to oversee the design, development, and management of high efficiency, secure, scalable, cost optimised, robust and resilient cloud-based enterprise infrastructure solutions from design, development, test, staging and production environments across multiple microservice systems and all phases of the Software Development Life Cycle (SDLC).
• Envision and implement an automated CI/CD pipeline and/or DevOps and change management processes.
• Participate in the project discussion of technical implementation, unit test implementation, codes review, and backend architecture design, implementation and optimization.
• Ensure all software products under supervision are adhering to the highest engineering standards which includes code maintainability, quality, monitoring, operational excellence, and documentation.
• Conduct code reviews and ensure merged code adheres to best practices and standards.
• Act as a supervisor, mentor and role model to the entire Backend Engineering division both local and overseas and support them in their trainings and career growth.
• Stay up-to-date with new technology trends, languages and techniques.
• Source, seek, hire and fill skills and experience gaps among the Backend Engineering team members.

Job Requirements:

• Proven track record in developing and deploying, maintainable, extensible, secure, high-performance, and high-availability web-based enterprise grade microservices applications using mainstream programming languages (preferably Java) on established cloud platforms.
• Excellent documentation skills in drafting clear and concise requirements and specifications along with in-depth knowledge of product strategy.
• Experience practitioner in agile frameworks such as scrum, lean or extreme programming.
• Strong time management skills, ability to meet tight deadlines and successfully juggle multiple projects simultaneously.
• Strong troubleshooting, debugging, problem-solving, and proficiency in root cause analysis on a large and distributed codebase.
• Strong analytical and reasoning skills with an ability to anticipate outcomes of a solution.
• Strong knowledge in software engineering, technology trends, technology constraints and software development lifecycle.
• Maintain confidentiality of information processed or prepared.
• Strong communication and collaboration skills.
• Strong sense of responsibility, initiative, and commitment.
• Self-driven and perform duties and responsibilities independently with minimum supervision.
• With ‘Can’ attitude whenever you face difficulty.
• Willing to roll-up one’s sleeves and provide hands-on help to the team.
• Ability to lead, convince and inspire team members in a fast-paced environment.
• Willingness to travel to meet and work with offshore team members.
• Fluency in written and spoken English and Mandarin is highly desirable to liaise with Chinese speaking clients and counterparts to understand their technical requirements.

Location: Central

• Manage a team of network engineers to provide daily operational network technical support
• Manage network related projects from initiation to implementation
• Manage external and internal stakeholders
• Ensure full compliance with all SLAs, IT policies and provide support for audit audit activities.
• Responsible for BAU service delivery
• Acts as the escalation point
• Participate in planning, design, preparation, and network implementation for supporting customer’s major events

Requirements:

• Degree/Degree in IT / Computer Science / related discipline.
• Strong experience in managing the Network BAU operations.
• Experience in the following:

1. Cisco Routing & Switching
2. Cisco SD-WAN
3. Cisco ISE
4. Firewall – Palo Alto
5. Cisco Wireless
6. Zscaler

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Team Management: Lead and guide a team of technicians to ensure vehicle service and repair work meets high standards of quality, productivity, and turnaround time, in line with customer requirements.
• Quality Assurance: Ensure that all repairs are completed to standard, minimizing the risk of rework or "comeback" jobs.
• Technical Troubleshooting: Use electronic diagnostic tools to identify defects, determine repair actions, and assess parts requirements for repairs.
• Repair Updates: Provide regular updates on repair status to the supervisor.
• Test Drive: Test drive vehicles after repairs, when necessary, to ensure proper functioning.
• Spare Parts Management: Supervise and control the use of spare parts for contract vehicles.
• Safety & Housekeeping: Ensure all work is conducted in compliance with safety protocols and good housekeeping practices.
• Customer Support: Assist Customer Service personnel in preparing quotations for repair work.

Qualifications:

• Licenses: Class 3 & 4 driving licenses required.
• Qualifications:NITEC or Diploma in Automotive Engineering or relevant certification.
• Proficiency in MS Office.
• Experience:1-2 years of relevant experience in automotive repair, particularly handling commercial vehicles (EURO4-6), including Prime Movers (HDT).
• Experience in technical service, use of diagnostic tools, warranty administration, following Standard Operating Procedures (SOP) and documentation.
  Skills in technical investigation and report writing.
• Skills:Ability to interpret electrical drawings.
  

Interested parties kindly hit the "Apply" button, we will reach out to you if your profile is relevant. All other applicant details will be kept confidential and in view for future possible opportunities. Thank you.

Fam Search LLP (20C0334)

Ee Binyong (R1102581)