Our client is transforming the cleaning industry with advanced robotic solutions that tackle manpower challenges. Their innovative robots are already making a difference in 30 countries! As they continue to grow, they are seeking a Communications Lead ( Senior Executive ) to join their team.

Successful candidate will be responsible for the following:

Responsibilities:

• Create and carry out plans to communicate with investors, dealers, customers, and other important groups.
• Keep investors updated and help with fundraising.
• Provide international dealers with promotional materials and strategies.
• Talk to customers to get their feedback, answer questions, and build brand loyalty.
• Work with internal teams to keep messaging and branding consistent.
• Manage social media and create content to boost the brand.
• Organize events, webinars, and conferences to promote the company.
• Watch industry trends and competitors to find new opportunities.
• Write and share press releases, newsletters, and other promotional materials.
• Review campaign results and feedback to improve communication.
• Help managers with brand campaigns and other projects.

Requirements:

• Enthusiastic and positive attitude.
• Bachelors degree in Marketing, Communications, or similar field.
• At least 1 year of experience.
• Good understanding of digital marketing.
• Creative and proactive.
• Can handle tight deadlines.
• Strong written and spoken communication skills.
• Able to work well on your own and with a team in a fast-paced setting.

*Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Attn: Woo Gu Ming (R24123795)
Cultivar Asia Pte Ltd (MOM EA License: 19C8782)

Lead Generation Copywriter | Hybrid WFH | Up to $3.8k | Eunos

• Salary S$ 3,300 to 3,800
• 5 days, 10am - 6pm (3 days in office, 2 days WFH)
• Location: Eunos

Job scopes

• Develop marketing concepts and strategies
• Write video ad scripts for social media
• Design optimized landing pages
• Craft direct response email sequences
• Conduct market research
• Stay updated on copywriting trends

REQUIREMENTS

• Min Diploma
• Min 1 year of experience in direct response copywriting
• Keen interest in investing, trading and financial markets

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

New Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in their community and society.

We are seeking a dedicated and results-oriented fundraiser. The Fundraising Lead reports to the Head of Communications and Partnerships.

Roles and Responsibilities:

• Develop and drive fundraising strategies to meet fundraising goals
• Develop and present grant proposals to donors and grant makers
• Research and cultivate new fundraising opportunities
• Form strong relationships with major donors
• Work closely with the Head of Communications and Partnerships, Executive Director, and Board Fundraising Chairman.

Requirements:

• Degree in Communications, or other equivalent
• At least five years of relevant work experience in fundraising, or a similar role in a nonprofit organization / social service sector.
• Proven track record in fundraising
• Excellent written and verbal communication skills
• Able to work under pressure
• Excellent team player, yet able to work independently

Company Overview:

Join a trusted licensed money lending company that prioritizes integrity, customer service, and professional growth. Our Client are looking for a dynamic and results-driven individual to lead their sales efforts, guiding clients toward the best lending solutions while ensuring a positive experience and strong client relationships.

Role Overview:

As the Sales Lead, you will be responsible for driving revenue growth and building a strong sales team. You’ll manage client acquisition, deepen existing client relationships, and work closely with cross-functional teams to ensure smooth operational processes. This role is ideal for someone passionate about financial services, customer service, and team leadership.

Key Responsibilities:

• Develop and implement sales strategies to meet company growth objectives.
• Lead, mentor, and motivate the sales team to achieve targets and foster a collaborative work environment.
• Analyze market trends and identify opportunities for business expansion.
• Build and maintain strong relationships with clients, ensuring exceptional service and a client-focused approach.
• Address client inquiries and resolve issues promptly and professionally.
• Work closely with the credit and compliance teams to ensure lending practices meet regulatory standards.
• Set realistic sales targets and implement a tracking system to monitor progress.
• Conduct regular team meetings, provide feedback, and support continuous professional development.
• Ensure all lending practices comply with Singapore’s regulatory guidelines.
• Prepare monthly and quarterly sales performance reports and present insights to senior management.
• Maintain accurate and up-to-date records of client interactions and transactions.

Key Requirements:

• More than 5 years of relevant experience with a proven track record in a financial or lending environment.
• Prior experience in team management or sales leadership is preferred.
• Knowledge of Singapore’s lending regulations and compliance standards.
• Excellent communication and interpersonal skills to lead teams and interact with clients.
• Detail-oriented with good organizational and time-management skills.
• Ability to inspire and drive a team to achieve sales goals and targets.
• Resilient, proactive, and adaptable in a fast-paced environment.

What We Offer:

• Attractive Incentives: Competitive base salary with performance-based bonuses.
• Career Growth Opportunities: Access to training and opportunities for advancement within the company.
• Positive Work Culture: A supportive and collaborative environment that values transparency, integrity, and professional growth.

RESPONSIBILITIES

Strategy

• This role is responsible to deliver Privacy Solutions, and individual is expected to have sound knowledge in Privacy domain. The Privacy Specialist will review the company's services, products, and offerings to identify privacy related requirements, help execute, and improve Data & Privacy Transformation. The position will be responsible for consulting on privacy matters, development, implementation, maintenance and execution of policy and procedural analysis, documentation and technical delivery. This role will also require coordination with multiple business areas within and outside the Data & Privacy Programme Team to ensure privacy requirements are effectively implemented to promote compliance objectives.
• To be successful in this role, the candidate should have in-depth knowledge of GDPR and local data protection laws, be familiar with banking industry and the nature of data processing activities. He/she will be required to perform reviews of our current solutions. The candidate must be proactive in promoting any necessary steps to strengthen the solution delivery and must be able to communicate to all Group entities around the globe.

Business

• Subject matter expert both from data privacy & its related technology perspective
• Responsible for assisting with the management of the data privacy, data protection, data usability, performance and the integrity of the privacy solutions
• Maintain awareness and knowledge around vendor products, offerings, and in-house solutions
• Perform evaluations on applicability to Data and Privacy Transformation Programme ecosystem & the requirements, together with PO's, SM's, SME’s and other stakeholders
• Scrutinize project constraints to analyze alternatives, mitigate risks, and conduct process re-engineering as necessary
• Take an active role in designing and implementing the objectives, while always taking into consideration regulatory requirements
• Work with Solution Architecture Team to make sure the deployment architecture does meet the required standards and the strategic roadmap
• Own the build and upkeep of the architecture documentation covering functional flow & physical deployment details
• Take holistic approach as part of solution assessment like integrations - upstream, downstream and other bank's eco system
• To collaborate in defining product delivery and implementation roadmap
• Lead and drive inter-tower collaboration within SCB infrastructure, development, security. ITSM & other organizations to enable smooth execution of delivery plan
• Assess Cloud Value for the solution onboarding to Cloud. Engage Cloud Enablement & DevOps squad for Cloud Onboarding & Infrastructure Deployment
• Be accountable to meet the release cycle compliance - SDF process. Build, maintain & store artifacts in Confluence, RAT, Jira, code repo, CI/CD pipeline etc
• End to end accountability of planning and delivering technical solutions from dev until production
• Publish release calendars in agreement with business stakeholders
• Support onboarding of business users and define framework to support during pilot rollouts
• Ensure the team is staffed and track/prioritise business requests through Jira
• Define a solution delivery procedure and process for better planning and engagement

Stakeholder Engagements

• Partner with stakeholders to capture requirements and deliver solutions – deep understanding of the problem and context along with ownership are key to be successful in this role
• Collaborate with stakeholders to make strategic design, new features and functionality
• Provide leadership in the role, lead discussions and participate in key decision making with stakeholders.
• Work with PO for User Stories planning for each quarter
• Provide regular update on delivery progress and raise Risks' & Issues proactively and take actions to mitigate them
• Own the end to end Delivery plan along with SM & PO
• Establish relationships with key business/T&I constituencies and serve as an advocate for deliverables across multiple departments; liaison between business and other technical areas to for delivering effective business outcomes
• Responsible for superior stakeholder management and distil clear requirements for technology deliverables
• Manage change request effectively and efficiently during the project delivery with all the agreed controls
• Responsible to define, oversee and govern strategic tooling required for DPTP
• Act as a representative to the key business stakeholders in day to day matters

Vendor Management

• Discussion with vendor team on architecture, deployment, capacity decisions
• Review Service Requests with Vendor as part of Service Review Calls
• Document SLA, ticket priority, support portals, contact points, email, phone numbers which can be used for service request, issues, new enhancements, additional licensing etc.
• Vendor Support Escalation matrix

SRE

• Initiate and comply to the SRE NFR's checklist
• Build Observability (cockpit view) to ease SRE's manual monitoring workload
• Adopt SRE by Design approach. Work with both Solution Architecture team and Cloud Enablement & DevOps team to define & enable automation - reduced toil for SRE
• Work with business to agree & define SLA
• Build CI/CD pipeline deployment working with Cloud Enablement & DevOps squad for automated production releases
• Enable Infra & Application Capacity reviews to help plan uplifts for stability
• License consumption tracking to ensure no breaches and plan ahead​​​​​​​

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

​​​​​​​

Other Responsibilities

• Demonstrate good knowledge of data privacy, data handling and data classification
• Demonstrate experience of managing data privacy solutions in a global organisation.
• Knowledgeable in global and European data protection laws and practices and understanding of the GDPR.
• Have the ability to develop awareness and communications at all levels
• Strong attention to detail
• Must have experience working in a global organization.
• Technical & Personal Skills
• High work standards
• Excellent writing, organisational and problem-solving skills
• Strong client service orientation.
• Ability to prioritise and work to tight deadlines and manage own workload

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Risk, CFCC, Legal & Audit domain teams

Our Ideal Candidate

• 10+ years’ experience in delivery role related to Data layer covering ingestion or data products layers.
• Experience in working with GRC domain related tech deliveries.
• Have a proven track record of scoping and driving delivery of projects and achieving results independently, on time and to budget.
• Ability to work in project teams to help formulate the implications of a specific solution across the process, e.g. costs, risk, potential for re-use of capability developed, etc.
• Demonstrated excellent people management skills and ability to influence key stakeholders outside their direct control.

Role Specific Technical Competencies

• Big Data
• Analytical Skills
• ETL Development
• Programming Skills (Scala, Python, PySpark)
• Data Integrations
• Data Governance

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Requirements:

• Extensive experience required in data migration and in leading Esri product upgrade projects

• Experience in Spatial DB design, querying databases.

• Understanding on database queries with PL/SQL, SQL, Oracle

• Perform spatial analysis and data visualization to support decision-making processes.

• Integrate GIS with other systems and applications, ensuring seamless data flow and interoperability.

• Conduct geographic data analysis and generate reports and maps based on the findings.

• Collaborate with other developers and stakeholders to gather requirements and deliver solutions.

Key Responsibilities:

• Good Communication skills and client interaction with the team.

• Good knowledge on Business analytical skills and understanding requirements.

• Experience in Esri ArcGIS Server services and GeoProcessing services development

• Experience in Spatial DB design, querying databases, building descriptive and cartographically sound maps

• Expertise in development using ASP.NET MVC, C#.NET, MSSQL, Web services, Windows services, MVC Web API.

• Extensive experience required in Spatial data migration and in leading Esri product upgrade projects

• Strong experience in working as a GIS subject matter expert in setting up a vision for GIS practice

• In depth understanding RDBMS, geodatabase design, multiuser editing & ArcSDE Administration.

Job Scope:

• Develop and manage project plans, timelines, and budgets
• Coordinate with stakeholders, including clients, contractors, and internal teams
• Provide technical guidance and support throughout the project lifecycle
• Allocate resources effectively, including personnel, materials, and equipment
• Identify potential project risks and develop mitigation strategies
• Ensure project deliverables meet quality standards and regulatory requirements
• Maintain accurate project documentation, including specifications and progress reports
• Monitor project budgets and expenditures, identifying areas for cost savings
• Mentor and lead junior engineers and project staff
• Liaise with clients to address concerns and ensure satisfaction
• Evaluate project outcomes and processes for continuous improvement

Requirements:

• Degree or Diploma in Architecture, Engineering (Civil, Structural, Mechanical, Electrical), Building Science, or Construction Management
• Proficient in AutoCAD, BIM Software (e.g., Revit), and Microsoft Project
• Minimum of 8 years of relevant experience in the building construction industry

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Develop, maintain and administer tools which will automate operational activities and improve engineering productivity
• Proposing and driving architecture improvements, recommending process improvements
• Find solutions to production issues after root cause analysis
• Automate continuous delivery and on-demand capacity management solutions
• Developing configuration and infrastructure solutions for internal deployments
• Updating, tracking and resolving technical issues
• Evaluate new technology options and vendor products. Ensuring critical system security through the use of best in class security solutions

Requirements:

• 7+ years of technical experience in a similar role architecting and supporting large scale production systems
• Experienced with cloud services such as AWS and GCP
• Experience in large-scaled distributed environments
• Demonstrated robust programming skill in Python, Go, or similar
• Experience with tools such as Saltstack, Terraform, Ansible, Docker, etc
• Proficiency with Linux
• Bachelor's degree in a technical field

Our client is a leading security solutions provider based in Singapore, with years of experience delivering secure, reliable, and cutting-edge solutions. Specializing in end-to-end services, the company offers complete turn-key solutions, from design and development to integration, testing, commissioning, and post-implementation support, helping clients achieve their security and operational goals.

Job Description:

• Lead the development of enterprise products and the delivery of software services and cloud platforms, ensuring the implementation of best development practices and governance.
• Collaborate with pre-sales teams to provide technical proposals and evaluate application architecture solutions.
• Work closely with the technology architecture team to design and implement both monolithic and microservices architectures.
• Stay updated on the latest technologies and collaborate with the R&D team to turn conceptual designs and Proof-of-Concept (POC) prototypes into effective business solutions for end-users.

Ideal Candidate:

• Proficient in one or more programming languages/frameworks, such as C#, Java, .NET Core, or Spring Boot.
• Strong understanding of Agile software delivery methodologies and experience in implementing DevSecOps practices.
• Experienced with RDBMS, NoSQL, containerization technologies (e.g., Docker, Kubernetes), and distributed computing.
• Familiar with API gateways, centralized logging, monitoring, and middleware for messaging and authentication.
• Good knowledge of networking concepts like TCP/IP, DNS, and HTTP.
• Experience with infrastructure automation tools such as Ansible or Terraform is a plus.
• Cloud certifications and achievements are highly advantageous.

JOB DESCRIPTION

• 05 to 07 years of relevant experience

• Expertise in managing web applications in Oracle WebLogic, IBM WebSphere and Tomcat.

• Possess hands-on experience as a Middleware Tech.Lead / Engineer or in a similar role

• Expertise in scripting languages like bash, sh, Perl, and csh

• You possess at least a working knowledge of Middleware support and engineering in an RHEL environment.

• Experience in Cloud based environments (AWS)

• You have strong problem-solving and critical-thinking abilities

• You possess excellent communication skills that facilitate interaction with multiple stakeholders.

• Having relevant certifications will be advantageous.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire SAP FICO LEAD . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description:

• At least 6 to 9 years of hands on experience with SAP FICO modules (FI, CO, CO-PC, COPA, PS ) is Required;
• Experience with SAP Global Template Build and S/4 HANA
• InDepth experience and hands-on knowledge of Product Costing , Actual Costing , COPA and Knowledge of FICO Integration with other SAP Logistics modules
• Advanced knowledge and implementation experience in SAP Controlling , including Accounts Receivable, Accounts Payable, and Fixed Assets.
• Proven experience in implementing SAP Finance and its integration with SD, MM, PP, PM modules to support product cost controlling and margin analysis.
• Expertise in leading business blueprinting, gathering and documenting business requirements, and designing SAP-enabled solutions.
• Proficiency in developing project documentation, including business process flows, training materials, and requirements gathering, alongside project management methodology experience.
• Extensive experience in cost controlling and management accounting within an ERP system

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nisha

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy

Get to Know the Team

The ACE (Deliveries, OmniCommerce) Analytics team is the analytics and data powerhouse behind Grab's fastest-growing segments: GrabFood, GrabMart, GrabExpress and OmniCommerce. Here, innovation meets action. We're not just a team; we're trailblazers, committed to solving the most pressing challenges for our consumers, driver-partners, and merchant-partners leveraging data. From revolutionizing the consumer order experience to enhancing platform reliability, we strive to make Grab the first choice, every time.

Get to Know the Role

This role is focused on leading analytical thinking for Chope, our most recent acquisition in the OmniCommerce space. Chope provides a suite of solutions for both consumers and merchants to manage their in-store dining. You will report to the Senior Analytics Manager, OmniCommerce and you'll have the unique opportunity to collaborate across disciplines (Product, Business, Engineering, Design, Data Science) to transform data into dynamic solutions. Your insights will directly contribute to developing groundbreaking products and initiatives, setting new benchmarks for excellence. This isn't just any role; it's a chance to make a tangible impact on millions of lives every day.

The Critical Tasks You Will Perform

• You will innovate: Propose cutting-edge product ideas by diving deep into data, addressing the most pressing customer challenges.
• You will illuminate: Use your mastery of data to uncover trends, decode anomalies, and tell compelling stories that inspire action.
• You will Influence: Collaborate with stakeholders to define key metrics and design experiments that shape the future of our products.
• You will drive impact: Drive significant improvements across our platforms, enhancing user experience, and contributing to our mission of excellence.

Qualifications

What Essential Skills You Will Need

• You have at least 6 years in data-related or quantitative fields, with experience within D2C or B2C context such as Marketplaces, ECommerce, OmniCommerce, Retail Marketing Analytics, etc.
• You have the ability to help solve complex problems, narrowing down multiple options into the best approach, and take ownership of open-ended ambiguous business problems. Propose novel solutions that go beyond common practice
• You are able influence across your team and cross-functional teams. You should also be able to effectively convince senior stakeholders.
• You have exceptional skills in data visualization and storytelling. You should be adept at creating intuitive and impactful dashboards using PowerBI or Tableau.
• You are fluent in SQL, Python, R, or other scripting/programming languages, you're a problem-solver at heart. Your comfort with very large datasets and complex ETL processes sets you apart.

Get to Know the Team

As a Lead Engineer in our team, you would architect, implement, and roll out our next generation of Grab platform for merchants.

Get to Know the Role

The Business Platform tech family is an engineering team which is responsible for multiple key products for Grab Merchant Partners (e.g GrabMerchant App, GrabMerchant Portal). We are running on a micro-service architecture in backend and are also providing multiple frontend techniques (e.g. IOS, ADR, Flutter, Web) for our end users (e.g. Merchants, to-B partners) across 7 countries. We are aiming to provide a high quality, stable, and efficient platform for merchants, and extend our platform to support offline transactions for merchants.

You are expected to understand the requirements from different partners, and work with the team to design and improve the system architecture which could adapt to multiple business flows, and also serve high throughput (thousands of QPS) at millisecond latencies. You will report to the Senior Engineering Manager and be based onsite in our Singapore One North Office.

The Critical Tasks You Will Perform

• Develop APIs, interfaces, and database schemas to ensure scalability, maintainability, and performance across the Business services domain.
• Design, implement, instrument, and deploy available services with tight Service level agreements, and champion for operational excellence across projects.
• Collaborate with partners across teams and roles, to resolve ambiguous, multi dimensional business, legal, and product needs to ensure Business Platform architectures are not just performant and usable, but also compliant.
• Lead architecture reviews, code reviews, design reviews, postmortems, and improve for engineering best practices across teams and tech families.
• Identify process gaps and establish engineering processes — project management, collaboration, code quality.
• Mentor and be a role model for junior engineers.
• Participate in interview loops to help Grab continue hiring top industry talent.

Qualifications

What Essential Skills You Will Need

• 7+ years of relevant experience.
• Prior experience designing, implementing and maintaining critical backend services with tight SLAs, at scale.
• Proficient in at least one programming language for backend services Go, Java or C++.
• Knowledge in distributed systems design and internals.
• Prior experience with any / all of Kafka, ElasticSearch, Redis, MySql, Aurora, and managed cloud services (specifically, AWS and Azure).
• Experience approaching a problem from different angles, analyzing pros and cons of different solutions.
• Strong written and verbal communication skills in English.

Activate Interactive Pte Ltd (“Activate”) is a technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create a positive impact on people’s lives, then we would love to hear from you.

Creative Department is looking for Lead UI/UX Designer

Internal Code: A24103

The Lead UI/UX Designer co-leads the Design team on projects that include all UI/UX components, including but not limited to pre-sales activities, and to manage and handle design proposals and effort estimation in pre-sales activities, and also manages external design partners/freelancers working on the projects.

The role of the Lead UI/UX Designer is to advocate and evangelize UX within the organization and beyond, raising awareness and appreciation of the value and impact of user-centered design. A Lead UI/UX Designer have to educate and influence our clients, managers, and other stakeholders on the benefits and best practices of UX design, and demonstrate how it can improve their products, services, and processes.

What will you do?

• Lead a team of UI/UX designers, providing direction, guidance, and feedback on design projects
• Define and implement UI/UX design standards, processes, and best practices across the organization
• Collaborate with cross-functional teams to develop product roadmaps, strategies, and design solutions
• Manage multiple projects and prioritize tasks to meet deadlines and project milestones
• Conduct design reviews, provide constructive feedback to team members, and ensure design quality and consistency
• Stay abreast of industry trends, emerging technologies, and innovations in UI/UX design, and incorporate them into design projects
• Advocate for user-centered design principles and ensure that designs meet user needs, business goals, and brand guidelines
• Utilize exceptional presentation skills to effectively communicate design concepts, strategies, and rationale to executives and stakeholders
• Excel in selling designs by highlighting their impact, value proposition, and alignment with business objectives.

What are we looking for?

• Expertise in information architecture, user testing, and creating highly detailed design specifications
• Expert at Figma, Sketch, Adobe Illustrator, Adobe Photoshop, and/or other design applications
• Good leadership quality
• Excellent verbal and written communications skills
• Degree in design-related field or equivalent experience
• At least 6 years’ experience in UI/UX design

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Mission Description:

• Lead the design, development, and implementation of ETL processes using Talend.
• Collaborate with data architects, business analysts, and other stakeholders to understand data requirements and ensure data integrity.
• Develop and maintain ETL workflows to support data integration, data warehousing, and business intelligence initiatives.
• Optimize ETL processes for performance and scalability.
• Mentor and guide junior ETL developers, providing technical leadership and best practices.
• Troubleshoot and resolve data-related issues, ensuring data quality and consistency.
• Stay updated with the latest trends and advancements in ETL and data integration technologies.

Profile Requirement:

• Over 5 years of experience in ETL development with a strong focus on Talend.
• Proficiency in SQL and experience with various databases (e.g., Oracle, SQL Server, MySQL).
• Posess experience in migration Project.
• Strong understanding of data warehousing concepts and methodologies.
• Excellent problem-solving skills and attention to detail.
• Proven ability to lead and mentor a team of developers.
• Strong communication and collaboration skills.

Job Description

•Participate in IT projects and initiatives, provide hands-on technical leadership

•Understand business needs and work with project team and vendor to propose viable solutions

•Perform system analysis, design and code review to ensure solution are reliable, maintainable, secure and release with good quality

•Assess the impact of changes and support vendor’s implementation

•Perform design walkthrough, review and discussion with vendor project team

•Provide technical support (assisting in troubleshooting) in the event of production incidents and recommend resolutions and/ or possible mitigation

•Resolve technical challenges including performance tuning, code improvements & database queries

•Validate by “deep-diving” into technical solutions proposed by vendors or development team

•Manage vendor to ensure adhere to software development life cycle (SDLC) & production incident and deployment processes

Requirement

• Degree in Computer Science or equivalent

• Minimal 8 years hands-on application design, development, implementation or production support experiences and High proficiency in Java web applications.

• Good understanding of software development life cycle models (both Waterfall and Agile development methodologies)

• Relevant experience in managing team and vendors, with strong interpersonal and collaborating skills. Highly driven and independent, able to work in a team

• Strong problem-solving skills: Ability to debug issues and provide effective solutions.

• Strong advocate of standards and challenge status quo with new and emerging technology to address new business challenges, analytical and problem-solving skills

• Ability to understanding and visualize network/integration flow diagram to effectively communicate on system architecture

Possesses the following technical skillsets:

o Experience in implementing project using AWS/Other cloud services including but not limited to EKS, ECS Fargate, S3, Apigateway, RDS, Lambda, Opensearch and Cloudfront

o Experience coding in Javascript, Ant Design/React, Java/J2EE, Groovy DSL, Spring Boot

o Web Services (SOAP/REST) with Spring Boot framework, JSON

o JIRA, GIT, DevOps-Jenkins, Gitlab CI, MySQL Developer

o Multi-threading programming, HA Experience in database technologies

o Networking, security, firewall and system infrastructure knowledge

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Responsibilities:

• Collaborate with various stakeholders to determine software requirements for printer utility tool.
• Create & manage product specifications and design documents.
• Guide and assist the development team throughout the process.
• Troubleshoot and resolve issues related to design or coding.
• Present regular progress reports to stakeholders and setting acheiveable goals for the team.
• Work closely with Quality Control (QC) Engineers to test the final product to ensure the functionality and adherence as per the development schedules and deadlines.
• Update software solutions as required.

Job Requirements:

• Minimum Diploma in Computer Science / Information Technology or equivalent.
• Candidates with 3-5 years in software development and project management are preferred.
• Good proficiency in C# , .NET, .NET MAUI, Javascript and front-end frameworks (React) will be highly preferred.
• Excellent organizational and leadership abilities.
• Knowledge of architectural styles and design patterns.
• To have a long term vision (Able to see big picture) while focusing on operational requirements.

Job Summary

As an Operation Support Lead, you will be responsible for managing the day-to-day operations of critical application systems. Your role involves overseeing system maintenance, managing vendors and contractors, and ensuring smooth system performance. You'll troubleshoot issues, manage user access, plan and execute system upgrades, and perform regular risk assessments. Additionally, you'll be tasked with implementing system enhancements, from cost estimation and resource allocation to overseeing implementation and user acceptance testing. Your expertise in IT service management, security best practices, and systems integration will be crucial in identifying and implementing process improvements and operational efficiencies. This role requires a strong

technical background, preferably with experience in the financial or government sector, and the ability to manage diverse IT environments while ensuring compliance with relevant policies and procedures.

Key Responsibilities

Manage the day-to-day running of application systems, for example:

• Oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• Manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• Work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• Manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• Plan, execute and support system implementation, software/hardware upgrades and security patches.
• Perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• Monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• Work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.
• Identify opportunities for process improvement and operational efficiency enhancements and implement appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/ government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency writing Approval of Requirements, Tender Spec and Award Note for ICT system procurement

JOB SUMMARY

• The purpose of the role is to manage and support Lead, OCIR & Strategic Regulatory Programs on key deliverables arising from s166 actions and testing (Day 2 Book of Work) and from the bottoms up review planned for 2025 on the capabilities and processes to support resolution and restructuring planning.

RESPONSIBILITIES

Strategy

· Manages the project / change using the Group’s methodology and successfully delivers the scope with a disciplined approach to change control and agreed timelines.

· Responsible for managing the deliveries of various workstreams within the program, working closely with the stakeholders.

· Ensures scope, approach, timelines, and other key aspects of the workstream/program are documented.

· Ensures Lead, OCIR & Strategic Regulatory Programs and Head OCIR, are made aware of any material risks, issues, cost, benefit, and scope changes in the workstream to be able to report to the relevant Governance Committees.

· Provides inputs to create financial baselines and track cost actuals in a detailed budget document for submission to PMO and Finance monthly.

· Assists and provides inputs to manage project expenditure against budget as agreed in the project business case and project definition document or approval request.

· Provides inputs and participates in relevant Governance Committees

Business

· With the support from Lead, OCIR and Strategic Regulatory Programs, manages conflicts in stakeholder expectations and alignment across multiple workstreams.

· Understands risks and challenges when facilitating decision making for the desired outcomes

· Presents clear options and recommendations, facilitates decision making and enables clear understanding in key stakeholders of risks, outcomes and trade-offs.

· Regularly elicit feedback and share lessons learnt to incorporate best practice in a timely manner with stakeholders

· Mitigate the overall delivery risk for the Programme by working closely with stakeholders

· Support reporting, communications and engagements to ensure Bank meets regulatory expectations

· Drive appropriate communication to the stakeholders to ensure progress, risks and issues are communicated in a timely manner

Processes

· Ensures the Requirements Traceability Matrix is set up and maintained.

· Manages project governance through delivery of work and relevant Governance forums

People & Talent

· Demonstrate and act as a role model of the Group’s values and culture in the region

· Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement

· Promotes a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

· Be a self-starter who is able to initiate and successfully drive programmes and projects to completion with little management supervision

Risk Management

· Works with various program leads to manage & track risks, issues, impediments throughout the project and to follow up through its resolution.

· When required appropriately escalates impediments and blockers to the relevant Governance Forums and ensures ownership by committee members for the mitigating actions.

· Prepares good quality materials for governance meetings, as required

Governance

· When required appropriately escalates impediments and blockers to the Program, Head OCIR and relevant Governance Forums and ensures ownership for the mitigating actions.

· Responsible for the delivery of governance reports as required

​​​​​​​Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

· Global Head Resilience

· Head, OCIR

· Action Group Leads from businesses and functions

· Recovery and Resolution Planning

· Business stakeholders

· Functional Partners including Operations, T&I, Risk, Compliance, HR, Finance, Legal, Audit, etc.

Our Ideal Candidate

· 8+ years’ experience in driving and leading streams within the program “Uplifting Restructuring Capabilities”

· Ensures escalation and communication of any material risks, issues, cost, benefit, and scope changes in the workstream to be able to report to the relevant Governance Committees.

· Support / Run Governance forums for managing the outcomes and delivery risks for the program

· Be a self-starter who is able to initiate and successfully drive programmes and projects to completion with little management supervision

Role Specific Technical Competencies

· Understanding bank’s organisation structure, products and policies

· Stakeholder Engagement

· Project Management

· Communication

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Role & Responsibilities

- Preparation of Purchase Orders to Vendors

- Creation of Item Codes in ERP

- Daily updates in Enterprise Work Management Platform (Asana)

- Daily checking of stock request

- Preparation of weekly reports for operation

- Receiving of goods from vendors and checking on quality issues

- Housekeeping of the nursery and office

- Participate in pre-sales activities to wholesale customers via communication platforms such as WhatsApp and Instagram

- Provide after-sales services to wholesale customers such as preparation for delivery, self-collection and payment receipts from wholesale customers

Qualification and criteria

- Able to speak read and write in English

- Good Attendance Record

- Team Player

- Physically Fit

- Attention to details

- Carrying of small and medium sized plants required

- No plant experience is required

- Proficient in Microsoft Office

Responsibilities

• Research potential vendors.
• Compare and evaluate offers from suppliers.
• Negotiate contract terms of agreement and pricing.
• Track orders and ensure timely delivery.
• Review quality of purchased products.
• Maintain updated records of purchased products, delivery information and invoices.
• Monitor stock levels and place orders as needed.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own D2C Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As part of the Customer Service team, you will represent Maneuver Marketing as the company’s highest escalation point with the ultimate goal of developing and strengthening our customers’ engagement, satisfaction & loyalty.

Collaborating closely with various departments (Product, eCom, Marketing & Supply-Chain), the team provides stellar customer experience, as well as developing and implementing improvement strategies that contribute to the overall success of our business.

As the Social Media Community & Engagement Lead, you will report directly to the Senior Customer Service Manager and you will be entrusted with overseeing the operational success of our third-party BPO Social Media Moderator Team. You will provide key support to our customer-facing specialists and will also be responsible for identifying, strategizing & implementing engagement, sales, retention, and operational improvement opportunities.

What You’ll Do

Content Moderation

• Develop Guidelines: Create and update community guidelines and moderation policies to ensure a safe and positive environment for users.
• Review User-Generated Content: Monitor and moderate user-generated content to ensure it adheres to community guidelines and platform policies.
• Remove Inappropriate Content: Identify and remove content that violates guidelines, such as hate speech, spam, or explicit material.
• Develop Crisis Protocols: Establish protocols for handling various types of crises, ensuring the team is prepared to respond effectively.
• Handle PR Crises: Quickly address and manage any public relations crises or negative publicity on social media to protect the brand’s reputation.

Community Management

• Monitor and Respond: Oversee and respond to comments, messages, and inquiries across social media platforms to foster a positive community environment.
• Engage with Followers: Actively engage with followers by liking, commenting, and sharing user-generated content to build a loyal community.
• Foster Community Growth: Implement strategies to grow the community, such as hosting online events, contests, or collaborations with influencers.
• Encourage User Interaction: Create opportunities for users to interact with each other, fostering a sense of community and loyalty.
• Steer conversations towards desired narrative: In collaboration with the copy and marketing teams align on advertisement messages for agents to guide conversations.

Customer Support

• Address Customer Issues: Collaborate with the customer service team to address and resolve customer complaints and issues raised on social media platforms.
• Provide Information: Offer accurate information and support to users regarding products, services, and company policies.

Analytics and Reporting

• Track Engagement Metrics: Analyze engagement metrics to understand community sentiment and identify areas for improvement.
• Gather User Feedback: Collect and analyze feedback from the community to identify trends, preferences, and areas for improvement.
• Report Insights: Provide regular reports on community engagement, moderation activities, and user feedback to inform strategy adjustments.

Cross-functional Collaboration

• Collaborate with marketing, product development, supply-chain, and customer service teams to address systemic issues and improve the overall user experience.
• Feedback Loop: Provide feedback and insights to relevant teams to enhance product offerings and community engagement strategies.

Indirect Team Management

• Lead and Support Moderators: Manage a team of content moderators, providing guidance, support, and performance feedback.
• Schedule and Assign Tasks: Organize and assign moderation tasks to ensure coverage and efficiency.
• Conduct Training: Develop and deliver training programs to keep the team updated on policies, tools, and best practices.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

Community Management Objective:

Ensure up-to-date and effective community guidelines, and enhance community engagement and interaction rate.

• Review and update community guidelines quarterly.
• Reduce average response time to comments and messages
• Increase in user interactions (likes, comments, shares) on social media posts.

Team Management Objective

Effectively manage and support the content moderation team.

• Conduct monthly performance reviews with all team members.
• Conduct training sessions for the moderation team every quarter.
• Ensure 100% completion of all assigned moderation tasks within deadlines.
• Achieve a 95% QA critical error pass rate for the team 30 days following implementation of new policies or procedures.

Collaboration Objective:

Foster cross-functional collaboration to enhance community experience.

• Hold bi-weekly meetings with marketing and customer service teams.
• Collect and measure feedback from at least one cross-functional initiative per quarter.
• Develop and execute at least one joint initiative per quarter with other teams to improve community engagement.

Analytics and Reporting Objective:

Utilize data to inform community management strategies.

• Generate and distribute monthly community engagement reports.
• Identify and implement three new strategies based on data insights to improve engagement.
• Define Key Community Metrics based on industry best practices.
• Track and report on key community metrics with 100% accuracy.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Ideally

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.