Job description:

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.
• Oversee the day-to-day operations of the service delivery team.
• Ensure timely delivery of services and maintain high levels of customer satisfaction.
• Manage the team's performance and provide guidance and support as needed.
• Collaborate with other teams to ensure seamless integration of service delivery solutions

Mandatory skillset:

1. Communication Skill
2. Troubleshooting and Analysis Skill
3. Manage a team of > 5 people before

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Summary

As an Operation Support Lead, you will be responsible for managing the day-to-day operations of critical application systems. Your role involves overseeing system maintenance, managing vendors and contractors, and ensuring smooth system performance. You'll troubleshoot issues, manage user access, plan and execute system upgrades, and perform regular risk assessments. Additionally, you'll be tasked with implementing system enhancements, from cost estimation and resource allocation to overseeing implementation and user acceptance testing. Your expertise in IT service management, security best practices, and systems integration will be crucial in identifying and implementing process improvements and operational efficiencies. This role requires a strong technical background, preferably with experience in the financial or government sector, and the ability to manage diverse IT environments while ensuring compliance with relevant policies and procedures.

Key Responsibilities

• Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

• plan, execute and support system implementation, software/hardware upgrades and security patches.

• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

• identify opportunities for process improvement and operational efficiency enhancements and implement appropriate solutions.

• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

Position

The Service Lead is mainly focusing on ensuring the team is respecting the governance put in place with the client and that the level of service delivered to the client is as expected. He must have an excellent macro view of the company's information system and good technical skills to be able to help during major incident resolution as well as promote and contribute to Continuous Improvement

He’s based in Singapore but works according to Paris windows of service, under the Service manager of his business line.

Main Responsibilities

The Service Lead is accountable for:

• Performing all run activities in respect of the company's process, ensuring:

- The team respects the SLA (changes, incidents, requests)

- Appropriate reaction, in line with the severity of an incident or escalation.

- ITS ITIL process is dully followed (change, incident, problem management).

• Handling escalation on actions from Production Engineers Level 3 (incident, request, change)

- Escalates to management if needed

- Check if Knowledge was shared within the team and perform filed sessions.

- Enable coordination with other team (AS, Infra, Network, Build….)

- Create PSS post major incident and when improvement topic requires it

• Continuous improvement of service provided by Production Engineer L2 / L3

- Enable and encourage Improvement spirit within the team by being a role model on that topics

- Ensure the team has proper time slots to make the ongoing improvement

- Promote automation / Innovation

• Managing knowledge in coordination with AS community in Paris and London

- Trains Production Engineers on transferred activities for his business line (production of the applications)

- Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.

- Controls that Knowledge database is regularly updated

• Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).

- Act as global coordinator during DRP / WIP / main events.

- Review of major releases roadmaps with the team

- Ensure post checks are documented, performed and report is shared

By delegation from the Service Manager:

• Controls quality of the RUN activities for all applications of his Business Line

- Recurrent incident

- Respect of SLA

- Reports / Documentations are built with high quality

• Role model in term of mindset: CI and proactive enhancement
• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2
• Respect priorities and short/long term tasks given by Service Manager.
• Regular feedback with Service Manager are key role.

Qualifications and Profile

Soft Skills

• Strong leadership abilities with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management.
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Coordination and decision taking capabilities during crisis situations.
• Ability to work under pressure

Experience

• Infrastructure or Application support hands on experience of 4-6 years’ mandatory
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)
• Technologies and/or Applications background with ability to grasp impact and interdependencies

Work Schedule

• Required to work on Paris and/or New York and/or Asia time zone*, i.e. 2pm to 11pm/4pm to 1am (summer season) or 3pm to 12am/ 5pm to 2am (winter season), or in accordance to the planned time schedule as required. If necessary, you may also be required to start work earlier or to extend working hours.
• May be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.
• Oversee the day-to-day operations of the service delivery team.
• Ensure timely delivery of services and maintain high levels of customer satisfaction. Manage the team's performance and provide guidance and support as needed. Collaborate with other teams to ensure seamless integration of service delivery solutions

Job Description:

The jobholder will be providing support and project delivery for the SSO and Identity Management platforms in the following topics

Architecture

Project Delivery

Platform Support and Maintenance

Incident and Problem Management

Change Management

The candidate should be well versed with cryptographic notions such as RSA, symmetric and asymmetric encryption, certificates and digital signatures etc.

Architecture

To provide architectural expertise thereby driving change and improvement in technology and process.

To contribute to the development of the SSO and LDAP technology roadmaps.

To liaise with CIB architecture teams in undertaking architectural reviews.

Project Delivery

To take responsibility for the delivery of key projects around SSO and LDAP which are aligned to drive significant change within the platform.

To work with the Application Production Support project managers in defining, designing, documenting and implanting new functionality for existing and new applications.

To liaise with the Application Developers in low-level diagnosis of on-going issues.

Platform Support and Maintenance

Pro-actively monitor, manage and improve availability and performance of the production environments

(from presentation and application layers to Infrastructure layers)

Pro-actively manage the capacity of production applications

Incident and Problem Management

To work with partner teams to conduct analysis of major and critical incidents.

To identify tactical or strategic improvements that can be introduced to help reduce the number of on- going incidents within the SSO and LDAP area.

Change Management

To work within the change management framework adopted to ensure that all changes to

the production environment are planned and executed in a controlled manner.

To take responsibility for the quality of changes within the SSO and IDM environments, ensuring that

changes raised are of sufficient standard in terms of technical and planning detail.

Requirements

Technical Skills essential for the role include minimum 15 plus years of experience into

CA Siteminder Web SSO

SOA security - SAML / WS-Security

Autoprovisionning tools such as BMC ControlSA, Sailpoint, or Forgerock

LDAP

Kerberos / SSL/TLS / PKI / GSS-API / SPNEGO

Auth2, OpenIDConnect

IIS/WCF/WIF, WAS security models

Infrastructure standards for network load balancers, servers, networks and storage

Automation mind-set with experience in using tools like Ansible

Scripting skills using Python/JS or shell

Application Server : Good exposure in configuring and supporting web technologies such as Tomcat,

Apache, nginx, IIS

Proven logical and methodical problem analysis and troubleshooting skills

Working with an industry recognised service desk and project management toolset

ITIL certification

Shift

On Site Services: From 8:00 to 19:00 schedule to cover in weekly shifts of 8 working hours/day

On Call Services: Out of regular schedule, we provide On Call services (out of business hours) to be covered in weekly shifts by team members.

Public Holidays: Team members must cover all public holidays except 1 st January and 25 th December (2 persons only in shifts)

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

Oversee the day-to-day operations of the service delivery team. Ensure timely delivery of services and maintain high levels of customer satisfaction.

Manage the team's performance and provide guidance and support as needed. Collaborate with other teams to ensure seamless integration of service delivery solutions

1) What to Sell?

Accountable for the Solution portfolio / product mix

• Define which products are core to the solution portfolio
• Articulate how each of the products brings unique client benefits
• Ensure portfolio profitability is understood & improved over time

Commercial ownership of pricing rate cards & commercial policies

Close partnership with Global Product Leadership function:

• Identify the solutions with the highest revenue opportunity
• Ensure APAC markets needs are met in product development roadmap
• Provide APAC Markets teams visibility to product plans and timelines

Identify white space in the portfolio / unmet client needs and seek partner / acquisition programs to meet those needs (where we will not build)

Accountable for the Portfolio Operating Plan (with the correct mix by solution)

2) How to Sell?

Build a strong community around the portfolio / expertise

• A community that learns, adopts & activates with speed
• A community that is formed with Sales & Delivery teams
• Cross country client opportunities / Best practice sharing
• Define the WOW to guarantee regular connections within local sales leaders & Market leaders
• Maintain central Knowledge Management drives to enable your communities

Build and execute the Go To Market plans for the solutions:

• Campaign calendar & content
• Commercial Decks / Proposal Decks
• Improve Demo Scripts
• Create and coordinate TL and Webinars (with Inside Sales support)
• Market kit Product adaptation to APAC: Rate cards, Commercial Policies and Discounts, Communication kit (power pages, one-pagers, detailed product presentation, etc).
• Joint coordination with the Inside Sales teams for external and internal campaigns

Ensure that the Sales teams are enabled with best-in-class product / solution / sales training materials

• Seek for consistency across APAC Markets
• Ensure Power Position sales decks & ‘pitch perfect’ examples available
• Develop automated gift of content tools (in partnership with Inside Sales)
• Define the training product plans for APAC teams (in partnership with Inside Sales)
• Execute and coordinate the internal & external training plan (in partnership with Inside Sales)
• Work with Inside Sales team to translate these materials to eLearning where appropriate
• Share competitive analysis

Be directly involved in sales pitches & keep a close touch with clients:

• Lead / heavy support to major RFPs and or multi-market RFPs
• Continuous support to local sales leaders in the definition of the best solution for client specific needs
• Direct involvement with HQ clients: grow, build, impact relationship and revenue
• In charge of the coordination of APAC markets for global RFP’s

Connect with Commercial teams in other regions to identify opportunities to apply in APAC

Ensure strong visibility to revenue performance / outlook / $risks & opps for your product portfolio on an continuous basis

3) How to Operate?

Strong alignment with Product & Delivery COE organization

• Ensure product activation & quality consistency across APAC
• Critical to align how & where new product activation will be tested and scaled through the Delivery COE organization
• Connect with APAC Delivery team leader to define prioritizations if necessary, delivery gaps & opportunities, define rules and ways of working

Accountable for new product activation and scale

Role-model talent management excellence and ensure talent retention

Qualifications

• English level: advanced oral and written
• Strong analytical skills and insight generation
• High Negotiation, Problem Solving & Communications Skills
• Teamwork: Ability to work with others on tasks and activities without necessarily being the leader, even when these are not directly related to their interests or objectives.
• Influence skills, good level of relationship / networking, internal and external
• "Self - motivation: Ability to work towards a goal without depending on constant recognition from your immediate boss.
• Self-starter with solid organizational and planning skills.
• Experience leading teams or solutions.
• High level of energy, motivation, drive, enthusiasm, initiative, commitment and professionalism.
• Good understanding of the client’s needs
• Able to effectively communicate in a cross-country environment
• High understanding of the respective industries & retailing in both modern and traditional trade environments

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description
We are looking for a highly-driven and motivated Lead, Public Affairs to join our Singapore team to drive foodpanda’s public affairs objectives.

Responsibilities:

• Lead foodpanda Singapore’s public policy and advocacy strategy in partnership with foodpanda business verticals, industry associations and other stakeholders
• Represent foodpanda Singapore in engagements with government regulators and other stakeholders, including but not limited to academia, NGOs, business associations
• Drive collaboration opportunities in sustainability topics of relevance to the business
• Develop supporting materials for advocacy and engagements in collaboration with the regional and global teams
• Track and evaluate regulatory issues that may have an impact on foodpanda’s business objectives and verticals. Where appropriate, proactively shape the regulatory landscape on critical issues
• Build thought leadership with government agencies, key opinion leaders or credible organisations
• Be a strong partner for foodpanda Singapore’s senior leadership and internal teams, such as PR, legal, operations, marketing, and commercial

Qualifications

• 8 to 12 years of demonstrated experience managing public policy and/or government relations and advocacy work
• Experience working and engaging with policymakers, civil society and non-governmental organisations and other stakeholders
• Knowledge of Singapore’s political system, environment and institutions
• Ability to exercise strong judgment and problem-solving skills, creativity, and ability to work in a dynamic, cross-functional, multi-cultural environment
• Experience in policy work for a multinational corporation or government preferred

What we offer:

• A dynamic and challenging working environment with a steep learning curve
• Responsibility from day one in the leading food delivery company in the world
• The opportunity to be part of a happy, high functioning and smart team
• Periodic fun, engaging company events & team activities
• A company committed to developing you personally and professionally.
• A vibrant and international team with diverse backgrounds from all over the world
• A culture that empowers you to take full ownership of your work and career

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Please apply directly via the link here: https://smrtr.io/nZrN3

About Us
As part of the prestigious Ozhean Group, our premium aesthetic clinic in Singapore specializes in upscale skincare treatments and transformative beauty services. We are seeking a motivated and experienced Customer Service cum Telesales Lead to elevate our client experience and train our customer service team to reflect the premium standard of our brand.

Responsibilities

• Manage and lead the customer service team to ensure consistent, high-quality client interactions.
• Conduct teleconsultations with potential clients and provide follow-up service calls post-treatment.
• Train and develop junior team members in customer service and telesales best practices.
• Oversee reception duties, including greeting clients, managing check-ins, scheduling appointments, and handling payments.
• Coordinate responses to inquiries from social media, Google, and our website.
• Collect and analyze customer feedback, reporting to management with actionable insights.
• Maintain a clean, organized, and professional reception area.

Requirements

• Minimum of a Diploma, with 5+ years of customer service experience and 2+ years in a leadership role.
• Proven telesales experience, ideally within the beauty or aesthetics industry.
• Professional presentation and strong communication skills.
• High attention to detail and commitment to delivering a premium customer experience.
• People-oriented team player, adaptable to a fast-paced environment.
• Proficient in Microsoft Word, Excel, and Outlook.

Working Hours

• Mondays to Fridays: 10:30 am – 7:30 pm
  Tuesday 10:30 am - 6:30 pm
• Saturdays: 9:30 am – 3:30 pm

Benefits

• Competitive remuneration package with group incentives and comissions.
• Training in premium aesthetic treatments and client relations.

To apply, please send your resume or to Jimmy (Business Director) at 90666136. (Only Singaporeans and PRs)

Job Description

Assist in managing group purchasing and support activities of the Procurement Department for various projects and brands. Support the direction of the Group Procurement Manager

Job Scope(s):

• Sources for vendors and evaluates quotations.
• Negotiates and coordinates with suppliers and cross functional teams for best possible price purchases.
• Maintain and upkeep price list and central ordering system
• Support operation team on procurement needs.
• Coordinates with operation team and chefs, on stock availability and delivery schedules and to maintain tight inventory control.
• Generate purchase order and maintain the filing system of purchasing records.
• Involved in planning, sourcing and recommending suitable ingredients, materials and services in accordance with desired purchase conditions, from local and overseas suppliers and vendors.
• Ensure procurement procedures and policies are followed.
• Conduct regular review cost effectiveness and performance of suppliers and vendors by making random checks on supplier’s and outlets.
• Build strong network and partnership with suppliers.
• Carry out ad hoc assignment as instructed by Management

Job Requirement(s):

• Diploma or equivalent in Purchasing/Materials/Supply Chain Management
• Experience preferred but not essential, proactive and result driven is essential
• Experience in purchasing function in F&B industry would be an advantage
• Effectively multilingual in both English and Mandarin languages (in order to generate and read reports in Chinese language and also, to negotiate and maintain good relationships with all English and Mandarin speaking associates)
• Strong communication skill to work with various partners and cross department
• Resourceful with excellent negotiation skills and has good market and commercial awareness
• Good team player with dynamic personality and result-oriented
• Positive work attitude
• Good administrative and problem solving skills
• Able to handle multi-tasking and work pressure

Responsibilities

• Monitor stock levels and identify purchasing needs
• Research potential vendors
• Track orders and ensure timely delivery
• Update internal databases with order details (dates, vendors, quantities, discounts)
• Conduct market research to identify pricing trends
• Evaluate offers from vendors and negotiate better prices
• Prepare cost analyses
• Maintain updated records of invoices and contracts
• Follow up with suppliers, as needed, to confirm or change orders
• Liaise with warehouse staff to ensure all products arrive in good condition
• Maintain strong working relationships with our vendors
• Review purchasing agreements with vendors and maintain open lines of communications with those vendors
• Develop an active process for measuring supply inventory and determining purchasing needs based on quarterly and annual numbers
• Stay up to date with industry trends and establish long-term purchasing arrangements with vendors when it is beneficial to the company
• Compare product deliveries with issued purchase orders and contact vendors when there are discrepancies
• Perform other duties as requested by management

Requirements

• Proven work experience as a Procurement Officer, Purchasing Officer or similar role
• Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors)
• Understanding of supply chain procedures
• Solid analytical skills, with the ability to create financial reports and conduct cost analyses
• Knowledge of market research
• Experience in import and export of materials and machineries is required
• Excellent communication and negotiation skills
• Mechanical Engineering background is required

Job Scope:

• To perform company requisitions and purchases in accordance to policies & procedures
• Liase with supplier on price negotiation, delivery, quality, discrepancies, etc
• Compare and evaluate offers from suppliers
• Issuance of Purchase Order
• Explore new suppliers with better quality, price, service and commercial terms
• Updating of approved supplier/vendor list in the server
• Assist in preparing cost budget
• Preparing cost report
• Other related duties as assigned by superior

Job Requirement:

• Experience in purchasing & QS
• Minimum Diploma level or equivalent with at least 3 years of relevant working experiences
• Excellent communications and negotiation skills
• Hands-on experience with purchasing software

Job Description

Assist in managing group purchasing and support activities of the Procurement Department for various projects and brands. Support the direction of the Group Procurement Manager

Job Scope(s):

• Sources for vendors and evaluates quotations.
• Negotiates and coordinates with suppliers and cross functional teams for best possible price purchases.
• Maintain and upkeep price list and central ordering system
• Support operation team on procurement needs.
• Coordinates with operation team and chefs, on stock availability and delivery schedules and to maintain tight inventory control.
• Generate purchase order and maintain the filing system of purchasing records.
• Involved in planning, sourcing and recommending suitable ingredients, materials and services in accordance with desired purchase conditions, from local and overseas suppliers and vendors.
• Ensure procurement procedures and policies are followed.
• Conduct regular review cost effectiveness and performance of suppliers and vendors by making random checks on supplier’s and outlets.
• Build strong network and partnership with suppliers.
• Carry out ad hoc assignment as instructed by Management

Job Requirement(s):

• Diploma or equivalent in Purchasing/Materials/Supply Chain Management
• Experience preferred but not essential, proactive and result driven is essential
• Experience in purchasing function in F&B industry would be an advantage
• Effectively multilingual in both English and Mandarin languages (in order to generate and read reports in Chinese language and also, to negotiate and maintain good relationships with all English and Mandarin speaking associates)
• Strong communication skill to work with various partners and cross department
• Resourceful with excellent negotiation skills and has good market and commercial awareness
• Good team player with dynamic personality and result-oriented
• Positive work attitude
• Good administrative and problem solving skills
• Able to handle multi-tasking and work pressure

Job Description

Assist in managing group purchasing and support activities of the Procurement Department for various projects and brands. Support the direction of the Group Procurement Manager

Job Scope(s):

• Sources for vendors and evaluates quotations.
• Negotiates and coordinates with suppliers and cross functional teams for best possible price purchases.
• Maintain and upkeep price list and central ordering system
• Support operation team on procurement needs.
• Coordinates with operation team and chefs, on stock availability and delivery schedules and to maintain tight inventory control.
• Generate purchase order and maintain the filing system of purchasing records.
• Involved in planning, sourcing and recommending suitable ingredients, materials and services in accordance with desired purchase conditions, from local and overseas suppliers and vendors.
• Ensure procurement procedures and policies are followed.
• Conduct regular review cost effectiveness and performance of suppliers and vendors by making random checks on supplier’s and outlets.
• Build strong network and partnership with suppliers.
• Carry out ad hoc assignment as instructed by Management

Job Requirement(s):

• Diploma or equivalent in Purchasing/Materials/Supply Chain Management
• Experience preferred but not essential, proactive and result driven is essential
• Experience in purchasing function in F&B industry would be an advantage
• Effectively multilingual in both English and Mandarin languages (in order to generate and read reports in Chinese language and also, to negotiate and maintain good relationships with all English and Mandarin speaking associates)
• Strong communication skill to work with various partners and cross department
• Resourceful with excellent negotiation skills and has good market and commercial awareness
• Good team player with dynamic personality and result-oriented
• Positive work attitude
• Good administrative and problem solving skills
• Able to handle multi-tasking and work pressure

Responsibilities:

• Purchase administration and order processing
• Negotiate with suppliers for the most cost-effective deal
• Negotiation of pricing, credit terms and supplier contracts, delivery schedule
• Monitor cost and project budget and develop cost forecasts
• Vendor development-evaluate vendors based on quality, on-time delivery, and cost
• Competitiveness
• Source of quotation and liaise with suppliers, manufacturers, and relevant internal
• Departments
• To perform any other duties as assigned by management

Requirements:

• Preferably having experience in relevant fields
• Team players and committed to work
• Good communication and negotiation skills
• Proactive in solving problems
• Good in planning, organizing, and prioritizing assignments
• Able to implement improvement processes
• Independent, able to work under pressure, as well as multi-tasking

Purchase goods, materials, components or services in line with specified cost, quality and delivery targets

Obtain competitive quotation, ensure best products from the right source and best sources, ensure that the Company’s best interests are protected in all procurement activities.

Prepare and issue purchase orders to selected vendor or suppliers

Evaluate, negotiate and award orders to selected supplier

Ensure materials and services timely delivered to requestor

simplification.

Ensure adequate resources for all projects and to continually improve pricing and quality of supply and delivery times.

Maintain

Job Description

• Source and negotiate on purchase related item
• Create PO, purchase and follow up orders
• Provide weekly update and reports
• Matching of purchase document for processing payment
• Follow up with relevant departments and suppliers on purchase related issues

Requirements

• Minimum diploma qualification
• Microsoft Office
• Purchasing experience
• Require basic technical knowledge
• Able to read and speak Mandarin

Job Description

• Industry/ Organization Type: Manufacturing / Recycling Wholesaler
• Position Title: Purchasing Executive (Recycled IT Assets/E-waste components)
• Working Location: West- Boon Lay (Company Transport Provided)
• Working Hours: 5 days (Monday to Friday 8:30 AM - 6:00 PM)
• Salary Package: Up to SGD 5000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Cultivate and maintain relationships with suppliers across the Asia-Pacific region.
• Seek out sales prospects and increase market visibility within the area.
• Skillfully negotiate prices and terms with suppliers.
• Investigate the primary product offerings of suppliers and evaluate their reliability.
• Work in close coordination with the sales, logistics, and testing departments to facilitate seamless operations.

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of Global Sales & Purchasing experience, preferably have prior experience liaising with system integrators, hardware manufacturers, or maintenance service providers (IT hardware trading, IT asset recycling, and IT maintenance services) to penetrate Used IT equipment and electronic waste market
• Candidates with experience in recycling companies will be given priority
• Proficiency in creating and presenting PowerPoint presentations
• Possession of a driver's license is preferred but not mandatory
• Able to travel when required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69691 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Overview:

As a Bar Leader / Mixologist, you will assist in overseeing the smooth operation of the bar, ensuring exceptional service and efficiency. Your responsibilities include supervising and guiding bar staff, coordinating drink preparation, and maintaining inventory levels. Additionally, you will assist in training new staff members and enforcing bar policies and procedures.

Teamwork and Collaboration:

Ability to work well with colleagues, fostering a positive team environment, and contributing to the overall success of the team.

Responsibilities:

• Consistently prepare and serve drinks according to standard recipes.
• Interact with customers, take orders, and provide excellent service.
• Handle cash transactions and maintain accurate records.
• Assist with daily stock counts and ordering
• Leadership of shift and team.
• Assist with training for new staff and business changes.
• Able to handle most basic complaints without assistance.

Requirements:

• 3-4 years of experience working on a fast-paced bar.
• High school diploma or equivalent.
• Strong organizational and multitasking abilities.
• Good knowledge of international cocktails

Title: PMO - Program Manager

For a quick response, please reach out at [email protected] or WA at +65 92333815

• Oversea the Program Management Office
• Champion annual work planning reviews with stakeholders, from budget to agreement with users
• Manage and operationalize demand management process with rigor in governance & compliance
• Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
• Establish and implement standards and guidelines on project management practices, costing etc; couple with on-going operational efficiency improvement within PMO functions

Requirements / Qualifications

• Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
• Proficient in Microsoft Office Excel & Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous
• Proficiency in Tableau Reporting will be advantageous
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Location: Central

• Manage a team of network engineers to provide daily operational network technical support
• Manage network related projects from initiation to implementation
• Manage external and internal stakeholders
• Ensure full compliance with all SLAs, IT policies and provide support for audit audit activities.
• Responsible for BAU service delivery
• Acts as the escalation point
• Participate in planning, design, preparation, and network implementation for supporting customer’s major events

Requirements:

• Degree/Degree in IT / Computer Science / related discipline.
• Strong experience in managing the Network BAU operations.
• Experience in the following:

1. Cisco Routing & Switching
2. Cisco SD-WAN
3. Cisco ISE
4. Firewall – Palo Alto
5. Cisco Wireless
6. Zscaler

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Team Management: Lead and guide a team of technicians to ensure vehicle service and repair work meets high standards of quality, productivity, and turnaround time, in line with customer requirements.
• Quality Assurance: Ensure that all repairs are completed to standard, minimizing the risk of rework or "comeback" jobs.
• Technical Troubleshooting: Use electronic diagnostic tools to identify defects, determine repair actions, and assess parts requirements for repairs.
• Repair Updates: Provide regular updates on repair status to the supervisor.
• Test Drive: Test drive vehicles after repairs, when necessary, to ensure proper functioning.
• Spare Parts Management: Supervise and control the use of spare parts for contract vehicles.
• Safety & Housekeeping: Ensure all work is conducted in compliance with safety protocols and good housekeeping practices.
• Customer Support: Assist Customer Service personnel in preparing quotations for repair work.

Qualifications:

• Licenses: Class 3 & 4 driving licenses required.
• Qualifications:NITEC or Diploma in Automotive Engineering or relevant certification.
• Proficiency in MS Office.
• Experience:1-2 years of relevant experience in automotive repair, particularly handling commercial vehicles (EURO4-6), including Prime Movers (HDT).
• Experience in technical service, use of diagnostic tools, warranty administration, following Standard Operating Procedures (SOP) and documentation.
  Skills in technical investigation and report writing.
• Skills:Ability to interpret electrical drawings.
  

Interested parties kindly hit the "Apply" button, we will reach out to you if your profile is relevant. All other applicant details will be kept confidential and in view for future possible opportunities. Thank you.

Fam Search LLP (20C0334)

Ee Binyong (R1102581)

Your new company
Our client is a fast growing food and beverages company, with a strong presence across Asia. They are looking for an experienced Regulatory Affairs Lead to help them grow their regulatory team here in Singapore.

Your new role

Below are some of the key responsibilities for the role;

· Develop and implement regulatory strategies to ensure compliance with all applicable laws and regulations.

· Stay up-to-date on changes in regulatory requirements and translate them into actionable steps for the organization.

· Lead and manage a team of regulatory professionals, providing them with training, coaching, and mentorship.

· Preparation and submission of post-market surveillance reports.

· Conduct risk assessments and identify potential regulatory compliance issues.

· Represent the company in interactions with regulatory agencies.

· Manage and maintain regulatory documentation and records.

What you'll need to succeed
The successful candidate, should have;

· Bachelor's degree or higher in a relevant field, such as Food Science, Chemistry, Microbiology, or Nutrition.

· At least 5 years of experience in food regulatory affairs management (preferably expertise in AMER or EMEA region)

· Proven track record of success in leading and managing a team of regulatory professionals.

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

What you'll get in return

· Regional exposure

· Part of the pioneer and growing team

· Opportunity for fast-track career progression into management

What you need to do now
If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or, you may send your application/referral directly to me at [email protected].

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R21103292 | EA License Number: 07C3924 |Company Registration No: 200609504D

We are seeking for a talented and experienced Technical Lead - Devops for our team. He/she should be responsible for setting up and maintaining the DevOps tools and delivery pipeline for Web API’s and Micro services.

Key Responsibilities

• Plan and support the ongoing DevOps pipeline and Aldol tool configuration.
• Troubleshooting server or tool issues.
• Identifying the ways to improve development pipeline automation.
• Work closely with development team and tech leads to set up required CI/CD pipelines jobs.
• Ensuring proper access control and governance for CI/CD pipeline jobs.
• Support on raising the request and approval for any DevOps related activities.
• Hands on support for preparing java / groovy scripts preparation and execution.
• Support the Dev team for any build pipeline issues in SIT, UAT environments.

Key Requirements

• Bachelor's Degree in Computer Science.
• Min 8 years of experience.
• Experience in working on Delivery pipelines in DevOps and CI/CD context.
• Experience in system administration and configuration of Bitbucket, SonarQube, Jenkins and Artifactory.
• Strong experience in using Rocket Aldon and Clear Case tools.
• Experience in any programming languages like JavaScript, Python or Groovy.
• Experience in Control M jobs scheduling.
• Experience in Unix shell scripting.
• Experiences in build tools (ANT, Maven, Gradle).
• Experience in any of ANT, Gulp, Grunt, Bower or NPM would be good to have.
• Knowledge in development of JAVA, Spring boot, Microservices Framework.
• Knowledge in Middleware Application Servers like JBOSS, WEB LOGIC.
• Familiar in Devsecops.
• Familiar in Agile practises.
• Knowledge in GitOps good to have.
• Understanding of all environment release management process.

Good to have

• Experience in Customer Onboarding Applications.
• Knowledge in Banking Domain.
• Hands-on experience in multiple subsystems.

Responsibilities:

• Lead the patch management process, including the timely deployment of patches and its relevant updates to ensure the security, stability, and performance of Business services.
• Responsible for the coordination of all Systems Engineering patching activities for customer server operating systems in accordance with agreed upon schedules with the customer(s).
• Prepare the patch deployment calendar and publish to all stakeholders.
• Supervise the day-to-day operations of IT Patch Management team providing some guidance in the related area, encouraging teamwork.
• Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance.
• Oversee the execution of patches & updates deployments, closely monitoring progress, and addressing any issues or roadblocks that may arise. Ensure that deployments are conducted according to the defined plans, with minimal disruptions to end-users or services performance and availability
• Collaborate with various stakeholders, including IT teams, Information security teams, vendors, and business units, to gather requirements, communicate patches schedules, and address concerns. Effective communication and coordination are critical to ensure smooth patches operations and minimize the risk of system vulnerabilities
• Collaborate with incident management teams to address security incidents related to vulnerabilities or unpatched systems. Develop incident response plans and participate in incident investigations and remediation efforts
• Run monthly/quarterly compliance reports and identify required patches.
• Participate in monthly patch review and schedule meetings to review patch calendar.
• Prioritize and schedule mutually agreed system patching and maintenance.
• Preventive/Proactive Support
• Able to support on weekend as and when required.

Required Technical and Professional Expertise (Mid to Expert Level):

• A Bachelor’s degree or equivalent in Information Systems or related field.
• Having 8+ years of related experience.
• Knowledge of Infrastructure Patching tools like SSCM, Bladelogic, Bigfix., etc.
• Knowledge of using Jira.
• Good understanding of large Data Center Facilities operation
• Experience in Managing 10+ member team.
• Strong understanding of server operating systems and patching process.
• Managed Services or consulting experience is a plus.
• Excellent understanding of the organization’s goals and objectives.
• Ability to conduct research into systems issues and products as required.
• Highly self-motivated and directed.
• Able to prioritize and execute tasks in a high-pressure environment.
• Strong customer service orientation.
• Ability to lead team, collaborative environment.