Job Summary

As an Operation Support Lead, you will be responsible for managing the day-to-day operations of critical application systems. Your role involves overseeing system maintenance, managing vendors and contractors, and ensuring smooth system performance. You'll troubleshoot issues, manage user access, plan and execute system upgrades, and perform regular risk assessments. Additionally, you'll be tasked with implementing system enhancements, from cost estimation and resource allocation to overseeing implementation and user acceptance testing. Your expertise in IT service management, security best practices, and systems integration will be crucial in identifying and implementing process improvements and operational efficiencies. This role requires a strong

technical background, preferably with experience in the financial or government sector, and the ability to manage diverse IT environments while ensuring compliance with relevant policies and procedures.

Key Responsibilities

Manage the day-to-day running of application systems, for example:

• Oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• Manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• Work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• Manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• Plan, execute and support system implementation, software/hardware upgrades and security patches.
• Perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• Monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• Work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.
• Identify opportunities for process improvement and operational efficiency enhancements and implement appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/ government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency writing Approval of Requirements, Tender Spec and Award Note for ICT system procurement

JOB SUMMARY

• The purpose of the role is to manage and support Lead, OCIR & Strategic Regulatory Programs on key deliverables arising from s166 actions and testing (Day 2 Book of Work) and from the bottoms up review planned for 2025 on the capabilities and processes to support resolution and restructuring planning.

RESPONSIBILITIES

Strategy

· Manages the project / change using the Group’s methodology and successfully delivers the scope with a disciplined approach to change control and agreed timelines.

· Responsible for managing the deliveries of various workstreams within the program, working closely with the stakeholders.

· Ensures scope, approach, timelines, and other key aspects of the workstream/program are documented.

· Ensures Lead, OCIR & Strategic Regulatory Programs and Head OCIR, are made aware of any material risks, issues, cost, benefit, and scope changes in the workstream to be able to report to the relevant Governance Committees.

· Provides inputs to create financial baselines and track cost actuals in a detailed budget document for submission to PMO and Finance monthly.

· Assists and provides inputs to manage project expenditure against budget as agreed in the project business case and project definition document or approval request.

· Provides inputs and participates in relevant Governance Committees

Business

· With the support from Lead, OCIR and Strategic Regulatory Programs, manages conflicts in stakeholder expectations and alignment across multiple workstreams.

· Understands risks and challenges when facilitating decision making for the desired outcomes

· Presents clear options and recommendations, facilitates decision making and enables clear understanding in key stakeholders of risks, outcomes and trade-offs.

· Regularly elicit feedback and share lessons learnt to incorporate best practice in a timely manner with stakeholders

· Mitigate the overall delivery risk for the Programme by working closely with stakeholders

· Support reporting, communications and engagements to ensure Bank meets regulatory expectations

· Drive appropriate communication to the stakeholders to ensure progress, risks and issues are communicated in a timely manner

Processes

· Ensures the Requirements Traceability Matrix is set up and maintained.

· Manages project governance through delivery of work and relevant Governance forums

People & Talent

· Demonstrate and act as a role model of the Group’s values and culture in the region

· Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement

· Promotes a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.

· Be a self-starter who is able to initiate and successfully drive programmes and projects to completion with little management supervision

Risk Management

· Works with various program leads to manage & track risks, issues, impediments throughout the project and to follow up through its resolution.

· When required appropriately escalates impediments and blockers to the relevant Governance Forums and ensures ownership by committee members for the mitigating actions.

· Prepares good quality materials for governance meetings, as required

Governance

· When required appropriately escalates impediments and blockers to the Program, Head OCIR and relevant Governance Forums and ensures ownership for the mitigating actions.

· Responsible for the delivery of governance reports as required

​​​​​​​Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

· Global Head Resilience

· Head, OCIR

· Action Group Leads from businesses and functions

· Recovery and Resolution Planning

· Business stakeholders

· Functional Partners including Operations, T&I, Risk, Compliance, HR, Finance, Legal, Audit, etc.

Our Ideal Candidate

· 8+ years’ experience in driving and leading streams within the program “Uplifting Restructuring Capabilities”

· Ensures escalation and communication of any material risks, issues, cost, benefit, and scope changes in the workstream to be able to report to the relevant Governance Committees.

· Support / Run Governance forums for managing the outcomes and delivery risks for the program

· Be a self-starter who is able to initiate and successfully drive programmes and projects to completion with little management supervision

Role Specific Technical Competencies

· Understanding bank’s organisation structure, products and policies

· Stakeholder Engagement

· Project Management

· Communication

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Our client is a Water Treatment Industry. Due to their current expansion plan, they are looking for a Purchasing Assistant to join their team, in hopes of developing the current high performing team. They are located in the West.

Key Responsibilities:

• Manage data input, analytics, and maintenance of the Procurement Department’s electronic folders.
• Conduct clerical and administrative tasks within the Procurement Department.
• Assist and support the team with quotation and tender activities.
• Utilize internal Purchase Requisitions to identify and process purchase requirements, ensuring accurate information for the Purchase Order process.
• Monitor and expedite Purchase Orders with vendors.
• Communicate order status updates to internal stakeholders.
• Ensure proper filing and archiving of Vendor Registration documentation.
• Confirm goods receipt for Purchase Orders upon delivery.
• Perform additional duties as required, aligned with the role.

Requirements:

• Possess at least “O" Level or Diploma/ITE certification in Office Skills or equivalent.
• Knowledge of Microsoft Office applications (Word, Excel)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own D2C Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As part of the Customer Service team, you will represent Maneuver Marketing as the company’s highest escalation point with the ultimate goal of developing and strengthening our customers’ engagement, satisfaction & loyalty.

Collaborating closely with various departments (Product, eCom, Marketing & Supply-Chain), the team provides stellar customer experience, as well as developing and implementing improvement strategies that contribute to the overall success of our business.

As the Social Media Community & Engagement Lead, you will report directly to the Senior Customer Service Manager and you will be entrusted with overseeing the operational success of our third-party BPO Social Media Moderator Team. You will provide key support to our customer-facing specialists and will also be responsible for identifying, strategizing & implementing engagement, sales, retention, and operational improvement opportunities.

What You’ll Do

Content Moderation

• Develop Guidelines: Create and update community guidelines and moderation policies to ensure a safe and positive environment for users.
• Review User-Generated Content: Monitor and moderate user-generated content to ensure it adheres to community guidelines and platform policies.
• Remove Inappropriate Content: Identify and remove content that violates guidelines, such as hate speech, spam, or explicit material.
• Develop Crisis Protocols: Establish protocols for handling various types of crises, ensuring the team is prepared to respond effectively.
• Handle PR Crises: Quickly address and manage any public relations crises or negative publicity on social media to protect the brand’s reputation.

Community Management

• Monitor and Respond: Oversee and respond to comments, messages, and inquiries across social media platforms to foster a positive community environment.
• Engage with Followers: Actively engage with followers by liking, commenting, and sharing user-generated content to build a loyal community.
• Foster Community Growth: Implement strategies to grow the community, such as hosting online events, contests, or collaborations with influencers.
• Encourage User Interaction: Create opportunities for users to interact with each other, fostering a sense of community and loyalty.
• Steer conversations towards desired narrative: In collaboration with the copy and marketing teams align on advertisement messages for agents to guide conversations.

Customer Support

• Address Customer Issues: Collaborate with the customer service team to address and resolve customer complaints and issues raised on social media platforms.
• Provide Information: Offer accurate information and support to users regarding products, services, and company policies.

Analytics and Reporting

• Track Engagement Metrics: Analyze engagement metrics to understand community sentiment and identify areas for improvement.
• Gather User Feedback: Collect and analyze feedback from the community to identify trends, preferences, and areas for improvement.
• Report Insights: Provide regular reports on community engagement, moderation activities, and user feedback to inform strategy adjustments.

Cross-functional Collaboration

• Collaborate with marketing, product development, supply-chain, and customer service teams to address systemic issues and improve the overall user experience.
• Feedback Loop: Provide feedback and insights to relevant teams to enhance product offerings and community engagement strategies.

Indirect Team Management

• Lead and Support Moderators: Manage a team of content moderators, providing guidance, support, and performance feedback.
• Schedule and Assign Tasks: Organize and assign moderation tasks to ensure coverage and efficiency.
• Conduct Training: Develop and deliver training programs to keep the team updated on policies, tools, and best practices.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

Community Management Objective:

Ensure up-to-date and effective community guidelines, and enhance community engagement and interaction rate.

• Review and update community guidelines quarterly.
• Reduce average response time to comments and messages
• Increase in user interactions (likes, comments, shares) on social media posts.

Team Management Objective

Effectively manage and support the content moderation team.

• Conduct monthly performance reviews with all team members.
• Conduct training sessions for the moderation team every quarter.
• Ensure 100% completion of all assigned moderation tasks within deadlines.
• Achieve a 95% QA critical error pass rate for the team 30 days following implementation of new policies or procedures.

Collaboration Objective:

Foster cross-functional collaboration to enhance community experience.

• Hold bi-weekly meetings with marketing and customer service teams.
• Collect and measure feedback from at least one cross-functional initiative per quarter.
• Develop and execute at least one joint initiative per quarter with other teams to improve community engagement.

Analytics and Reporting Objective:

Utilize data to inform community management strategies.

• Generate and distribute monthly community engagement reports.
• Identify and implement three new strategies based on data insights to improve engagement.
• Define Key Community Metrics based on industry best practices.
• Track and report on key community metrics with 100% accuracy.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Ideally

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

Your Mission:

The Global CRO Business, APAC Lead will manage the Global CROs in the sale and delivery of Medidata products and services, to provide maximized leverage Medidata’s position in the marketplace. She/he will coordinate and direct cross functional resources to ensure the highest possible level of service to our partners and our mutual customers.

• Develop and manage new and existing global CRO Partnerships to maximize value of Medidata for partners and sponsors
• Develop broad platform adoption across the Medidata portfolio within the global CROs in APAC
• Implementation and management including go-to-market strategy and analysis
• Identify areas of potential collaboration and partnership and align appropriate resources
• Execution of annually updated and jointly developed Partner/Medidata business plan
• Coordinates Medidata and CROs’ resources for Operations, Sales and Professional Services ensure success of all Partner activities
• Work closely with Medidata CRO Partnerships, Sales and Pre-Sales executives around the world to effectively provide global solutions that drive Medidata’s business activities
• Facilitate compliance with the requirements and leverage the benefits of the Medidata Partner Program

Your Competencies:

• Demonstrable success in complex enterprise software sales
• Knowledge of and experience in software applications sales/consulting and the provision of required services
• Domain experience/expertise in Clinical Trials/Pharmaceutical Development environment
• Successful hands-on experience working with CROs or within a partner or alliance program
• Demonstrated ability to work with and manage relationships with, peers, customers and partners at an executive management-level
• Ability to listen actively and think logically, strategically, and tactically to solve complex problems
• Excellent verbal and written communication skill
• Self-motivated, demonstrating an ability to assume responsibility and work autonomously in a professional manner

Your Education & Experience:

• Bachelors Degree in the Life Sciences, Engineering or Computer Science preferred, Masters Degree or higher a plus

• Driving innovation and shaping the future with cutting-edge projects
• Personal growth and collaboration.

About Our Client

Client is a global technology firm known for its innovative approach to content creation and distribution. It operates a range of platforms that combine artificial intelligence and machine learning to deliver personalized experiences to users. The company's products span entertainment, social networking, and e-commerce, with a strong focus on fostering creativity and community engagement. It has a diverse and rapidly growing global presence, continuously pushing the boundaries of digital media and technology.

Job Description

• Communicate technical and non-technical concepts effectively to the business side.
• Coordinate security assessments with product teams.
• Conduct cyber risk assessments and technical security reviews to identify IT risks for new products and features, and recommend controls.
• Collaborate with security and business teams to design defense-in-depth controls and improve security posture.
• Fulfill business security requirements like red teaming, fraud detection, and penetration tests, while enhancing security maturity.
• Monitor and manage risk mitigations, exceptions, and ensure adequate monitoring is in place.
• Track emerging cyber threats, vulnerabilities, and exploits affecting infrastructure and products.

The Successful Applicant

A successful candidate will have a strong technical background in cybersecurity, with the ability to communicate effectively between technical teams and business stakeholders. They should be skilled in risk assessments, vulnerability management, and implementing security controls. Proactive, collaborative, and able to manage security requirements like red teaming and penetration testing, they will stay ahead of emerging threats and continuously improve security posture across the organization.

What's on Offer

A chance to work on impactful security initiatives in an innovative environment, collaborate with cross-functional teams, and grow your career. You'll receive a competitive package, opportunities for professional development, and the chance to work with cutting-edge technologies.

Contact

Miao Xia Neo (Lic No: R21103441/ EA no: 18C9065)

Quote job ref

JN-112024-6583081

Phone number

+65 6416 9828

Michael Page International Pte Ltd | Registration No. 199804751N

Are you a detail-oriented leader with a knack for system management and a strong technical background? We’re looking for an Operation Support Lead to oversee the day-to-day operations of our critical application systems. This role is ideal for a professional experienced in IT service management and security, with an eye for process improvements and operational efficiencies. As a core part of our team, you’ll be responsible for system maintenance, vendor and contractor management, user access, system upgrades, and compliance risk assessments. If you enjoy driving system enhancements and ensuring optimal performance, this role is for you!

Key Responsibilities

• System Operations: Oversee daily operations of critical application systems, ensuring smooth performance and timely completion of maintenance and support tasks.
• Vendor Management: Lead and coordinate with outsourced vendors and in-house contractors to meet operational needs.
• Troubleshooting and Issue Resolution: Collaborate with internal and external teams to identify root causes, troubleshoot issues, and ensure fixes meet SLAs and incident management standards.
• User Management: Handle on-/off-boarding of users, manage role changes, and review audit logs for compliance.
• System Upgrades and Patch Management: Plan, execute, and support system implementations, upgrades, and security patches.
• Risk Assessment and Compliance: Conduct regular risk assessments, addressing security or compliance issues with IT policies and procedures.
• License and Support Management: Monitor software licenses and maintenance agreements, coordinating procurement and renewals as needed.
• Proactive Monitoring and Performance Upkeep: Implement proactive monitoring for system health and collaborate with internal tech teams to ensure optimal performance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency.
• Documentation: Develop and maintain documentation, including system configurations, processes, and user manuals.

Embark on an exciting journey with our global Tech team, operating in agile mode within a dynamic product organization. Join a collaborative environment where innovation thrives, and your contributions will directly shape the trajectory of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to drive efficiency, foster creativity, and play a pivotal role in our product development process. Be part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of technology advancements on a global scale.

You will become a member of the Cyber Security Governance, Risk and Compliance (GRC) team. As part of your mission, you will also collaborate closely with the Cyber Defense, Cyber Architecture, and wider Business and TECH teams including Proximity TECH teams in India, China and APAC region.

This role will involve driving security and privacy risk evaluations, coordinating response actions for suspected data breaches, and supporting the implementation and maintenance of a Cyber Security framework across key security domains:

• Define, help implement, and govern Cyber Security policies, standards and guidelines.
• Drive security and privacy risk evaluations and coordinate response actions in the event of any suspected cyber incident.
• Establish, monitor, evaluate, report on Cyber Security risks to relevant TECH and Business executive committees.
• Lead the Information Security GRC team responsible for all aspects of Cyber Security within your geographical, domain-specific and TECH portfolio scope.
• Drive risk reduction activities for your scope.
• Support in the implementation and maintenance of cyber security framework.
• Drive security within your geographical, domain-specific and TECH portfolio scope.
• Contribute to Cyber Strategy and Roadmap development.
• Drive internal and external security compliance initiatives associated with relevant regional regulations.

Job Requirements:

• Bachelor's degree in Information Technology, Cybersecurity, or a related field. A Master's degree or relevant certifications (e.g., CISSP, CISM, CRISC) is a plus.
• Minimum of 8-10 years of experience in cybersecurity, risk management, and compliance, preferably in a multinational organization.
• Expertise in identifying, assessing, and mitigating cybersecurity risks, including third-party risks.
• In-depth knowledge of regional regulations and standards related to cybersecurity and data privacy, and local data protection laws in APAC, India, and China.
• Strong understanding of cybersecurity technologies, frameworks (NIST, ISO27001, SOC2, MITRE attack framework, etc.) , and methodologies, including penetration testing and security audits.
• Proficiency in coordinating and managing response actions during suspected data breaches or security incidents.
• Ability to contribute to the development of the organization's cyber strategy and roadmap.
• Capability to advise senior management on GRC matters and recommend actionable courses of action.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Establish, maintain, and improve the Quality Management System (QMS) to meet regulatory and Class Approval requirements.
• Lead quality initiatives and promote a quality culture across the company, ensuring continuous performance improvement.
• Coordinate and conduct audits, report outcomes, and ensure corrective actions are implemented effectively.
• Support teams in conducting root cause analysis and incident investigations, and compile reports in accordance with regulatory standards.
• Train employees on QMS processes and ensure clear communication of quality procedures and responsibilities.
• Manage budgets for QMS projects, oversee licensing, and document quality approvals and procedures across allocated sites.

Requirements:

• Bachelor’s Degree in Engineering with ISO 9001: 2015 certification.
• At least of 5 years of experience in Quality Assurance and management in the aviation or marine industries.
• Completion of the CAAS M10/L11/L12 Examination and ability to interpret CMM, including Illustrated Part Listings (IPL).
• Experience collaborating with OEMs for capability expansion and familiarity with Lean, Kaizen, and 5S methodologies.
• Knowledge of relevant quality standards and regulations in the marine, defence, and aviation sectors, along with practical experience in Quality Management Systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

BIM MANAGER (with DDM accreditation, LEAD - Tier
2)

As a BIM Manager, would you like to act as a key player on major projects, and actually make a difference?

Our client is a leading MNC Main Contractor involved in some of Singapore’s most iconic landmarks & infrastructure projects.

KEY RESPONSIBILITIES:

Highly motivated and experienced BIM Manager to play a crucial role in driving the implementation and management of BIM processes and technologies throughout project. The candidate possesses a strong understanding and knowledge of BIM principles, workflows, and software, along with proven leadership skills and a collaborative approach.

RESPONSIBILITIES:

• Lead and manage BIM implementation on assigned projects, ensuring alignment with project goals, industry best practices, and company standards.
• Develop and maintain BIM Execution Plans (BEPs), outlining projectspecific BIM uses, workflows, and responsibilities.
• Oversee model development and coordination, ensuring model quality, accuracy, and compliance with BEPs.
• Lead BIM coordination meetings, facilitating interdisciplinary collaboration and resolving clashes and conflicts.
• Provide technical support and guidance to project teams on BIM software, workflows, and best practices.
• Develop and deliver BIM training programs to enhance team members' skills and knowledge.
• Contribute to the development and improvement of company-wide BIM standards, templates, and libraries.
• Stay abreast of industry trends and advancements in BIM technologies and methodologies.
• Champion the use of BIM to improve project efficiency, quality, and communication.
  

QUALIFICATIONS:

• Bachelor's degree in Mechanical/Electrical Engineering, or a related field.
• Proven experience as a BIM Manager or Coordinator, with a minimum of 8 years experience in the AEC industry.
• buildingSMART Singapore, DDM LEAD (Tier 2) accreditation or equivalent BIM certification.
• Proficiency in BIM authoring and analysis software such as Autodesk Revit, Navisworks, and BIM 360.
• Strong understanding and knowledge of BIM principles, workflows, and standards.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.

BONUS CRITERIA :

• Experience with other BIM-related software such as Solibri, Dynamo, and Grasshopper.
• Familiarity with different BIM uses such as 4D scheduling, 5D cost estimation, and facilities management.
• Experience in implementing and managing Autodesk ACC or other
  common data environments.
  

HOW TO APPLY
Must Indicate:

• Detailed resume
• Availability or Notice Period to serve,
• Reason for Leaving,
• Current and Expected Salary
  

For the exceptional position offered, please click apply and attention to:
Babs Khanduja – [email protected]
Dial: +65 64634941
I am able to provide an up-to-date market appraisal on current jobs and associated salary’s. Contact me for a confidential discussion.

Refer a friend or colleague to Phoenix Recruitment today. If we
place them into a job you will receive SGD $588
*Contact your Consultant for full terms
MOM Registered Employment Agency: 20C0113
Employment Agency Personnel Registration No.: R1100441

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, COB & CM Senior Lead Analyst - Hybrid (Internal Job Title: COB & CM Senior Lead Analyst - C14) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The COB & CM (Crisis Management) Senior Lead Analyst is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

• The COB & CM Senior Lead Analyst develops and manages security and or COB solutions for a line of business.
• Identifies and utilizes a global risk management model by analyzing emerging security and or COB threats and potential impacts to the business.
• Defines solutions to mitigate business exposure by leveraging expert analytical and technical skills.
• Advises and provides direction to senior business and IT leaders on risk management decisions.
• Subject matter expert in one or more security and or COB technology and policy disciplines.
• Resolves the highest impact, highest profile problems projects with significant business impact through in-depth evaluation of complex business processes, system processes and industry standards.
• Provides expertise in area and an advanced level of understanding of the principles of IS COB & Controls.
• Possesses a strong understanding of core business functions.
• Utilizes comprehensive knowledge of multiple areas within technology to achieve technology objectives.
• Responsible for resource management and allocation of work; acts as advisor or coach to new or lower level analysts.
• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
• Directly impacts the business through contribution to technical direction and strategic decisions for IS COB & Controls.
• Influences and negotiates with senior leaders (across functions); may communicate with external parties.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei

Additional Job DescriptionAdditional Job Description

Citi Security and Investigative Services (CSIS) is a full-service security and investigative team that protects the assets, integrity and reputation of Citi and its clients.CSIS Crisis Management is responsible for designing and maintaining Citi’s all-threats Crisis Management framework and providing strategies for business to use to protect staff and manage a crisis event as well as comply with applicable laws and regulations. The crisis management framework covers the complete life‐cycle from Readiness to Response through to Recovery and Review and is activated during crisis events to provide initial assessment, notifications, escalation, facilitation and coordination of Citi resources to help resolve crisis situations. CSIS Crisis Management is looking for an experienced professional to join the global Crisis Management function and team.This Crisis Management role is an individual contributor position reporting to the Global Crisis Management Execution Head. Role responsibilities include:

Responsibilities:

• Manage day-to-day functions in support of crisis management program activities, across multiple locations and jurisdictions in assigned geography and in support globally where Citi has a business presence/operations
• Support and ensure Crisis Management Plans and other required components are maintained across assigned geography, in support of global CM Execution program and in accordance with Citi’s Crisis Management Framework
• Oversee, maintain, and coordinate operational processes performed by crisis management Execution team, global support teams and partner stakeholder groups across Citi
• Support the crisis management team and crisis commander during crisis events, to ensure Citi's Crisis Management Framework is executed.
• Liaise with CSIS’s Intelligence and security functions, Enterprise Resiliency and business leaders as threats emerge
• Ensure consistency of crisis responses, coordination and communication (including dissemination of critical decision-making information) through adherence to the CM framework
• Create and participate in response plans and training exercises to improve organizational response to events and emerging threats
• Review post-Crisis actions and evaluate performance and processes to determine how well the Crisis Management Plan was executed and update the methodology and crisis process where possible
• This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. This role is an advanced position requiring proven experience in crisis management, including execution of a crisis management plan.

Lead Generation Copywriter | Hybrid WFH | Up to $3.8k | Eunos

• Salary S$ 3,300 to 3,800
• 5 days, 10am - 6pm (3 days in office, 2 days WFH)
• Location: Eunos

Job scopes

• Develop marketing concepts and strategies
• Write video ad scripts for social media
• Design optimized landing pages
• Craft direct response email sequences
• Conduct market research
• Stay updated on copywriting trends

REQUIREMENTS

• Min Diploma
• Min 1 year of experience in direct response copywriting
• Keen interest in investing, trading and financial markets

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Lead Generation Copywriter | Hybrid WFH | Up to $3.8k | Eunos

• Salary S$ 3,300 to 3,800
• 5 days, 10am - 6pm (3 days in office, 2 days WFH)
• Location: Eunos

Job scopes

• Develop marketing concepts and strategies
• Write video ad scripts for social media
• Design optimized landing pages
• Craft direct response email sequences
• Conduct market research
• Stay updated on copywriting trends

REQUIREMENTS

• Min Diploma
• Min 1 year of experience in direct response copywriting
• Keen interest in investing, trading and financial markets

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Overview:

As a Bar Leader / Mixologist, you will assist in overseeing the smooth operation of the bar, ensuring exceptional service and efficiency. Your responsibilities include supervising and guiding bar staff, coordinating drink preparation, and maintaining inventory levels. Additionally, you will assist in training new staff members and enforcing bar policies and procedures.

Teamwork and Collaboration:

Ability to work well with colleagues, fostering a positive team environment, and contributing to the overall success of the team.

Responsibilities:

• Consistently prepare and serve drinks according to standard recipes.
• Interact with customers, take orders, and provide excellent service.
• Handle cash transactions and maintain accurate records.
• Assist with daily stock counts and ordering
• Leadership of shift and team.
• Assist with training for new staff and business changes.
• Able to handle most basic complaints without assistance.

Requirements:

• 3-4 years of experience working on a fast-paced bar.
• High school diploma or equivalent.
• Strong organizational and multitasking abilities.
• Good knowledge of international cocktails

Title: PMO - Program Manager

For a quick response, please reach out at [email protected] or WA at +65 92333815

• Oversea the Program Management Office
• Champion annual work planning reviews with stakeholders, from budget to agreement with users
• Manage and operationalize demand management process with rigor in governance & compliance
• Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
• Establish and implement standards and guidelines on project management practices, costing etc; couple with on-going operational efficiency improvement within PMO functions

Requirements / Qualifications

• Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
• Proficient in Microsoft Office Excel & Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous
• Proficiency in Tableau Reporting will be advantageous
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Position Summary / Project Description

• This is a PMO lead position to manage the entire NBS/BFE PMO. This is a multi year programme and we are also concurrently handling the service operations post go live support which will also need PMO support.

Role and Responsibilities

• Critical Work Functions and Key Tasks
• Oversea the Program Management Office, PMO for NBS
• Champion annual work planning reviews with stakeholders, from budget to agreement with users
• Manage and operationalize demand management process with rigor in governance & compliance
• Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
• Establish and implement standards and guidelines on project management practices, costing etc; couple with on-going operational efficiency improvement within PMO functions
• Provide training and guidance related to project management standards and project monitoring
• Initiate & implement process improvements to aid demand and delivery fulfillment, marksmanship & performance dashboard
• Support program/project audits

Requirements / Qualifications

• At least 11 - 14 years’ experience in developing, implementing and maintaining IT systems
• Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
• Proficient in Microsoft Office Excel & Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous
• Proficiency in Tableau Reporting will be advantageous
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
• Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.
• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
• Experience with documentation work products including manuals, SOPs, training aides and process documents
• Ability to manage multiple project activities at the one time and excellent prioritisation skills.
• Excellent professional written and verbal communication skills, plus effective interpersonal skills.
• An active Project Management Professional (PMP) certification (or ability to obtain within 6 months)
• Experience with project management methodology and knowledge of the system development life cycle (SDLC)
• Degree holder with 7 to 10 years of relevant working experience or Diploma holder with more than 10 years of relevant working experience

Internal ref: S

Regards,

Lini

Recruitment Consultant

R22108463

+ 65 87802514

• Jobscope

• Responsible for designing, developing, and deploying scalable and highly available software products.
• Software Development: Develop, test, and deploy scalable software applications, integrating new features and enhancements to meet evolving business requirements.
• Team Leadership: Supervise and mentor a team of programmers, designers, and technicians, assigning tasks and monitoring their performance to ensure alignment with project goals.
• project management: utilize Scrum methodology to estimate work hours, track project progress, and ensure timely delivery of software solutions.
• Coding Standards: Standardize coding conventions across departmental teams to streamline collaboration and enhance development efficiency.
• Data Solutions: Design and implement applications for data extractions and analysis, facilitating better decision-making processes.
• Code Maintenance: Author code fixes and enhancements for upcoming releases and patches, ensuring software reliability and performance.
• Requirements Gathering: Participate in requirements gathering and design development meetings, contributing to the overall project strategy and planning.
• Quality Assurance: Review code, debug errors, and implement performance optimizations to deliver high-quality software.
• Technical support: Investigate issues and defects, determining root causes and recommending corrective actions to enhance system performance.
• Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure seamless integrations between front-end and back-end systems.

Responsibilities:

1. Project Governance & Optimization

• Establish a framework to monitor and ensure compliance with project management processes.

• Set up review boards for project evaluations, decisions, and risk management.

• Identify opportunities for process improvements and drive efficiency across workflows.

• Track and mitigate project risks using risk registers.

• Define KPIs to measure project management effectiveness and continuously improve processes.

2. Process Documentation & Training

• Create detailed project management process guides, checklists, and training materials.

• Conduct workshops and training sessions to educate teams on the project management methodology.

3. Quality Assurance

• Set quality standards for project deliverables and ensure adherence through regular audits.

• Support in resolving audit findings related to project and demand management.

4. Demand & Portfolio Management

• Organize and run Portfolio Board meetings, including demand review and clarification.

• Document meeting outcomes and action items, and update demand based on decisions.

5. Cross-Functional Collaboration

• Work closely with internal teams (Architecture, IT, Service Delivery, etc.) to ensure alignment across projects and meet stakeholder expectations.

Skills and Experience:

• Bachelor's degree in IT, Computer Science, or a related field.
• PMP and ITIL certifications required.
• Strong understanding of digital infrastructure, business drivers, and emerging trends.
• Excellent analytical, collaboration, communication,negotiation, and presentation skills.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include Sydney, New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About T&S

The Trust & Safety (T&S) team at TikTok is committed to ensuring that our global online community is safe and empowered to create and enjoy content across all of our applications.

We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

The AI Data Service and Eco Operations (ADSEO) team is part of our AI Data Service and Operations (ADSO) team that provides safety and non-safety data annotation services, search operation services, and customer services for ByteDance's international products, helping them to build their own data ecological security.

In order to uphold bottom-line safety and negative content governance on our platforms and explore cutting-edge AI technologies and their applications, like LLM models, our team goes above and beyond in optimizing user experiences and delivering groundbreaking models by dedicatedly serving model training and evaluation to verify and continually enhance model performance and strategies.

What will I do?

-Lead the team of AI Data Service global multi-site people/team managers

-Develop and lead the execution of both the tactical and strategic direction of the global teams, leading the operations, change management and scaling/driving adoption of new programs, tools etc.

-Lead a high performing operations team who are effective, engaged and aligned to our company culture and values

-Work with Ops Leadership and XFN teams to understand various product ecosystems in order to ensure alignment of quality assessment procedures and data delivery with product strategies

-Partner with cross functional partners on analysis and reporting

-Coach & support AI Data Service team leads to developing and/or enhancing the Quality framework, methods for performance management, tracking KPIs, and working for any performance improvement initiatives

-Lead your team to detect, land and optimize any efficiency, productivity and accuracy improvement opportunities.

-Analyse data first hand to validate recommendations made by your team in order to drive continuous quality improvement across partner sites and workflows

-Enhance the quality process with automation of metrics by creation of dashboards

-Validate information of RCA reports created by your team and present findings to key internal stakeholders.

-Ensure that our BPO partners meet and exceed quality targets and provide support needed to achieve objective deep dives, make reports & policy recommendations and triage escalations.

Minimum Requirements

-Minimum Bachelor of Arts/Science degree in Business, Economics or Statistics

-Machine learning/labeling-related experience is strongly preferred

- 4+ years in Content Quality, TnS Operations, or a similar industry

- 4+ years regional/global leadership and people management experience, with a focus on performance, culture, engagement and people growth and development

- Experience working cross-functionally, in a highly matrix, global organisation with external and internal teams with the ability to influence leadership.

- Proven experience of partnership with BPOs

- Strong analytical skills with the ability to perform and communicate complex data analysis to derive key insights

Preferred Requirements

- Ability to lead effectively, prioritise projects, and ensure the delivery of high quality work under time constraints

- Strong proficiency in Data Analysis tools such as Microsoft Excel

- Proficiency utilising data visualisation tools such as Tableau or Power BI

- Experience in Six Sigma, Lean principles, or Operational Maturity methodologies

- Proven leader with project management, planning, presenting and communication skills

- Ability to adapt rapidly to changing work environments, work priorities, and organisational needs

- Ability and willingness to work on various projects

- Detail oriented with the ability to create and maintain reports, procedures, proposals and presentations

-Outstanding natural communicator , exceptional verbal, written and communication skills.

- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.

- Your resilience and commitment to self-care to manage the emotional demands of the role

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is from Oil and Gas industry. They are looking for a Lead / Principal Engineer (Electrical) for the next phase of their business. They are located in West.

Duties:

• Lead Electrical discipline for CAPEX projects, supervising consultants, contractors, and vendors.
• Develop and issue Electrical design bases, specifications, and scopes of work.
• Review and evaluate proposals from consultants, contractors, and vendors.
• Approve Electrical deliverables and develop necessary project documents.
• Support regulatory approval processes.
• Collaborate with project management and engineering teams.
• Witness factory acceptance tests (FAT).
• Ensure accuracy of engineering databases (e.g., SmartPlant tools).
• Review and document as-built deliverables.
• Follow Quality Management System and QA plans.

Requirements

• Min Bachelor’s Degree in Electrical Engineering or any relevant field.
• Min 15 - 20 years’ experience in Oil & Gas industry, with exposure in LNG industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

● Primary point of contact for a portfolio of global institutional/VIP clients.

● Developing trust relationships and locate growth opportunities for cross selling.

● Expanding the relationships with existing customers by sustained communication, understanding of their needs.

● Building key customer service processes and systems, formulating management rules, and tracking the status of key customers.

● Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions.

● Leading the client manager team, coaching junior employees

Requirements:

● At least 5 years working experience in prestigious private banks/ family office with strong product knowledge.

● At least 3 years working experience as the team leader

● Industry experience in Fintech is a must.

● Strong client management skills including maintaining strong relationships, organizing client profile and incentive client business activities, etc.

● Strong communication skills, ability to be flexible in a variety of situations.

● Ability to work under pressure.

● Passionate about Fintech. Industry experience is highly preferred.

● Proficiency in English is a must to facilitate communication with a wide portfolio of clients.

Our client is from Oil and Gas industry. They are looking for a Lead / Principal Engineer (Mechanical) Oil & Gas for the next phase of their business. They are located in West.

Duties:

• Lead Mechanical and HVAC disciplines for CAPEX projects, overseeing FEED consultants, EPC contractors, and vendors.
• Develop and issue design bases, datasheets, project specifications, and scopes of work for feasibility studies, FEED, and EPC projects.
• Review and evaluate proposals from consultants, contractors, and vendors.
• Validate and approve Mechanical and HVAC deliverables in CAPEX projects.
• Support regulatory approval processes and coordinate with consultants and contractors.
• Collaborate with project management, engineering disciplines, and operations teams.
• Witness factory acceptance tests (FAT) and ensure accurate engineering databases.

Requirements

• Min Bachelor’s Degree in Mechanical Engineering or any relevant field.
• Min 12 - 20 years’ experience in Oil & Gas industry, with exposure in LNG industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)