Our Mission
At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters
• Lead case swarming and training sessions for frontline teams
  

Qualifications

Your Experience

• More than 5 years of customer-facing technical support experience
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Excellent Chinese & English written and verbal communication skills are required
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products is a plus
• Willing to work in flexible and varying shift times including weekends and evenings is a plus
• Travel to customer sites in the event of a critical situation to expedite resolution as required (if needed) is a plus

Additional Information

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling project and customers

• Good working attitude and self-motivated

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

• Setup, Programming, and Support of Voice Communication systems including Local Area Networks (LANs) & Wide Area Networks (WANs)

• Provides technical support on data or voice networks for internal and/or external customers; answers technical questions; recommends and implements approved course of action.

• Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems.

• Support network infrastructure which might include routers, switches, gateways, firewall systems, access points.

• Experience in deploying Unified communication solution

• Independent (self-starter), adaptable, and an ability to thrive in a team environment.

• Effective communications skills.

• CCNA / CCNP or relevant certification would highly advantageous

• Good exposure in Unix or Linux environment would be a plus

RESPONSIBILITIES

1. Works with Electrical & Instrument Engineers and vendors contribute to Plant E&I Equipment Reliability and continuous improvement that fit for purpose for Process Improvement, with the objective to improve process/ occupational safety, improve product safety/ quality, reduce energy consumption, improve production capacity/ productivity and reduce costs.
2. Support Electrical & Instrument Engineers for plant maintenance related troubleshooting and problem solving to ensure plant equipment uptime and achieve KPI set for the Maintenance department.
3. Support maintenance manager to achieve KPI set in all aspect, such as Safety, Quality Productivity and provide technical support in all the aspect of plant maintenance
4. Act as Maintenance Subject Matter Expert for various E& I system in Synthetic Rubber Production Process.
5. Troubleshoot E&I system trouble, perform root cause analysis and propose corrective and preventive measures ensure action items fallow up close until the end.
6. Ensure LT Plan updated and all document in order for Customer audit and fallow up customer audit and other audit action items fallow up till the end.
7. Manage and control documents related to Instrument and Control System.
8. Participate actively in HAZOP studies and fallow up action items as per process safety requirements.
9. Participate in Company EHSQ program and cooperate with its promotion and improvement
10. Collaborate with other departments in Management systems of AKSS such as ISO9001, ISO14001, ISO45001, SS651, IATF16949, Safety Case regime, Energy management system and ISCC plus as process engineering function
11. Perform study as Maintenance Function such as NRW, MOC and as per request from other departments.
12. Keep and maintain safe and health work environment
13. Support in implementation and participate in the continuous improvement effort in the areas of Safety, Quality, Environment and Health Management System (for example SS506 part 3, ISO 9001, ISO14001, OSHAS18001, IATF 16949).
14. To have a legal obligation to act in a responsible manner for the safety of themselves and other persons who may be affected by their actions or omissions at work.
15. Assist the Management in ensuring that Major Accident Hazards are reduced to As Low as Reasonably Practicable (ALARP) and escalate when necessary.

REQUIREMENTS

1. A bachelor’s degree in electrical/ Electronic Engineering, Instrumentation & Control Systems or equivalent.
2. At least 5 year(s) working experience in Petrochemical Industries.
3. Expert in Plant Electrical, Instruments, Distributed Control System (DCS), and Programmable Logic Controllers (PLC) Maintenance.
4. Familiarity with IATF 16949 standard (Preferred)
5. Familiarity with ISO9001, ISO14001, ISO45001 and SS651
6. Functional Safety System Maintenance and testing and in accordance with IEC standard requirement.
7. Familiarity with Electrical installation system maintenance requirements and standard
8. Able to multi-task and handle a wide spectrum of responsibilities.
9. Good interpersonal skills and strong analytical skills.
10. Able to fit with company values; Sincere, challenge spirit, creative

(WEST REGION)

General Scope :

1. Support in implementation and participate in the continuous improvement effort in the areas of Safety, Quality, Environment and Health Management System (for example SS506 part 3, ISO 9001, ISO14001, OHSAS 18001, IATF 16949).
2. To have a legal obligation to act in a responsible manner for the safety of themselves and other persons who may be affected by their actions or omissions at work.
3. Assist the Management in ensuring that Major Accident Hazards are reduced to As Low as Reasonably Practicable (ALARP) and escalate when necessary.
4. Ensure compliance to Customer Specific Requirements (CSR).

Main Duties & Responsibilities :

1. Manage day-to-day maintenance services of electrical and field instruments in the process plant.
2. Lead in the investigation/trouble-shoot of instrument fault or failure and provide effective and viable corrective and preventive action.
3. Analyse and improve equipment reliability of plant to prevent recurrence with production group and contractors.
4. Good knowledge and hand-on experience with DCS and PLC system.
5. Prepare long-term maintenance plan for plant instrument, CV, Motor & Electrical Equip etc.
6. Manage annual shutdown maintenance (Work planning, Management of actual site work, Liaising with contractors and production group).
7. Manage in-house contractors to execute maintenance timely and effectively.
8. Manage inventory control, quality of in-house contractor and vendor work.
9. Responsible to ensure ISO/Mandatory calibration document, instrument files and work order documentation is timely complete with accurate in accordance with SOP
10. Develop, revise and review of SOPs for maintenance/inspection of plant electrical and instrumentation equipment (eg. TI, TT, PI, PT, CV, on/off valve, motor, Switchgear, MCC etc.).
11. Prepare documentation pertaining to procedures, qualities and safety of maintenance work.
12. Ensure all maintenance activities comply with AKSS EHS policies.

REQUIREMENTS

1. Degree in Electrical, Electronics, Instrumentation engineering or the equivalent.
2. Min 5 years of experience as an E&I Engineer in chemical plant.
3. Basic understanding of maintenance technology, equipment, instruments, electrical and manufacturing process.
4. Demonstrate ability to manage contractors/vendor independently and effectively.
5. Good interpersonal and communication skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

Responsibilities:

• Understanding customer or market needs to develop new ideas or innovate existing product

• Providing key features and benefits of the new ideas / innovations of existing product

• Create Pre-Analytics report

• Collect Data and analyse report

• Conduct testing for relevant certification and report

• Create or guiding Product Training documents (technical specifications, installation guide and user guide), Marketing material

Additional Information:

• Relevant educational qualifications in Degree in Electrical / Electronic / Mechanical / IT&D field

• Proficient in Windows, Word, Power Point, Photoshop, Excel and Access

• Good communication skill and good written and spoken in English and third language will be at advantage

• This position may need to communicate with China customer

• Willing to learn and explore new technologies

• Able work independently and also with other both indoor and outdoor locations

• Team player with ambition and determination to support company’s goals.

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can apply as on the job training will be provided

• Good working attitude and self-motivate

Summary

Develops and implements production/processing methods and controls to meet quality standards, production output in the most cost effective mean. Identify, investigates, troubleshoot and resolves production deficiencies. Recommends and implements improvement or modifications in sequence of operations, equipment utilization and related matters.

Job responsibilities

• Ensure the scrap, production yield and cycle time reduction targets are metL
• Lead process related issues by pro-actively working with Quality, Production and Equipment team
• Review and Implement new router released from Engineering Dept.
• Leads projects for process and cycle time improvement.
• Update Production Router as per improvement.
• Identify, investigate, troubleshoot and resolve shortcoming in processes.
• Update the relevant Work Instructions and Operating procedures for process improvements.
• Participate as a team player in maintaining a conducive, healthy & safe work environment.
• Review areas for skills improvement of the technicians with the manufacturing specialist.
• Maintain 5S in the workplace
• Review the following reports and identify the shortcomings in process:
• Labour efficiency of individual worker
• Machine efficiency & utilization report
• Manufacturing Variance reports
• Support QA for failure analysis and identification of corrective action for customer returns and internal CAR’s
• Support QA team during customer audits
• Perform other duties as requested by management

Job Requirements

• Bachelor’s degree in manufacturing or industrial engineering or related technical discipline required.
• Minimum of 5 years work experience in manufacturing environment required preferably in metal components/assemblies; machining, stamping, sheet metal fabrication.
• Preferably minimum 3 years work experience in welding of thin materials utilizing GTAW and PAW Processes.

Interested candidates, please click on “Apply Now”. Alternatively, you may email us detailed resume to [email protected].

Tempserv Pte Ltd

License No : 06C3745

Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

JD and qualifications below:

RESPONSIBILITIES:

• Provide world class technical support to our customers (engineer to engineer)

• Build technical relationships with our customer’s engineering teams.

• Engage customers early in design stage to achieve design win.

• Understand customers technical requirements and create concepts to solve customer’s interconnect challenges.

• Differentiate our products and services above our competitors.

• Provide design guidance to customers on innovative interconnect applications against their design requirements.

• Understand our customers technical roadmaps to co-work with various business unit development activities to customer needs.

• Some travel will be required to meet with customers within different S.E.A region.

QUALIFICATIONS:

• Bachelor’s Degree in Mechanical or Electrical/Electronic Engineering

• 3-5 years of experience in connectors application or system level interconnect requirement.

• Knowledge of power supplies, BBUs, server/GPU, storage, networking and Data Center rack level solutions is desirable.

• General knowledge of industry specifications (UL, EIA, IEC, Telcordia, etc.)

• Highly proactive, innovative, enthusiastic, passionate, with strong problem solving, and analytical thinking skills and team player.

• Excellent verbal and written communication skills – ability to communicate within a Global organization to technical and non-technical audiences and at various levels of the organization.

Job description

We are actively seeking for a proficient Cloud and DevOps Engineer with expertise in AWS and Azure, coupled with excellent skills in Elasticsearch, Prometheus, Grafana, and familiarity with ITIL processes. In this role, you will play a pivotal role in designing, implementing, and maintaining cloud infrastructure, ensuring smooth integration with DevOps practices, monitoring tools, and adherence to ITIL processes.

Responsibilities:

• Design, implement, and manage cloud-based solutions primarily on AWS and Azure.
• Work with Kubernetes, Docker, Elasticsearch, Prometheus, and Grafana to orchestrate containers, monitor applications, and visualize performance metrics.
• Implement and adhere to ITIL processes, ensuring streamlined incident, problem, and change management.
• Configure and maintain Elasticsearch clusters for efficient search functionality.
• Set up Prometheus and Elasticsearch for monitoring infrastructure and applications, creating relevant alerts and dashboards
• Develop and maintain CI/CD pipelines to automate application deployment and infrastructure provisioning.
• Collaborate with cross-functional teams to understand project requirements and provide optimal cloud and DevOps solutions.
• Monitor and troubleshoot cloud infrastructure to ensure high availability, reliability, and performance.
• Implement security best practices and ensure compliance with industry standards in cloud environments.
• Provide technical support and guidance to development teams on cloud, DevOps, and monitoring-related matters.

Skills and Experience

• Bachelor’s degree in computer science, Information Technology, or related field.
• Proven experience in cloud operations, with a focus on AWS and Azure.
• Proficiency in scripting (e.g., Python, Shell) for automation tasks.
• Experience in designing and implementing CI/CD pipelines using tools like GitLab CI, or Azure DevOps.
• Solid understanding of containerization technologies, especially Kubernetes and Docker.
• Familiarity with infrastructure as code (IaC) tools such as Terraform or AWS CloudFormation.
• Knowledge of networking concepts, security best practices.
• Experience with implementing Elasticsearch SaaS, Prometheus and Grafana.
• Understanding of the ITIL processes for process management with excellent communication skills and the ability to collaborate effectively with diverse teams.
• Relevant certifications for AWS, Azure, Kubernetes and Terraform are a plus.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

We are seeking for skilled IT Security engineer - Cybersecurity with 2 - 4 years of experience or fresh graduates encouraged to apply

• Senior Cybersecurity Engineer (min with 4-year experience)
• Cybersecurity Engineer (min with 2-year experience)

Job Requirements:

Operating Hours:

Mon – Thu: 8.30am – 6pm

Fri: 8.30am – 5.30pm

Note: Engineer is expected to standby to work after office hours, weekends, and public holiday.

Scope of Work:

For Security & Vulnerabilities Assessment and Remediations Management

• Engineer shall perform vulnerabilities assessment based on the vulnerabilities identified by Customer Cyber Security team and any other security vendors.
• Engineer shall work closely with Customer Cyber Security team and/or any other security vendors to provide the remediation and/or workaround solution to close the vulnerabilities.
• Engineer shall test the remediation and/or workaround solution in the development environment first before deploying the remediation

to production.

• Engineer shall prioritise and resolve all the vulnerabilities according to customer remediation timeline.
• Engineer shall perform the necessary coordination with various parties for impact analysis, schedule for downtime, patching and any other related.
• Engineer is required to provide the necessary documentation on vulnerabilities remediation before implementation on production.
• Engineer is required to provide the necessary fall-back plan if the implementation fail on production.
• Engineer is required to raise the necessary ticket for implementation and schedule for downtime.
• Engineer is required to provide the necessary monthly report on vulnerabilities assessment, remediation schedule, status etc.
• The software products within the scope are as follows:

i. Solaris OS

ii. Linux OS (Oracle Linux, RedHat Linux, other Linux variations)

iii. Windows OS

iv. Hypervisor such as Nutanix, VMware Esxi, Vxrail, Microsoft Hyper-V and Azure, Oracle VM for x86 and Sparc

v. Web Server (Apache and IIS)

vi. OpenSSL

ICT Infrastructure Project Delivery and System Administration

• Engineer shall ensure smooth rollout of customers projects.
• Engineer to provide technical support for the project coordination, implementation, and rollout work of all customer projects.
• Engineer to provide IT consultancy services which includes but not limited to providing technical advice for the infrastructure services required for the setup, configuration, and commissioning of the customer projects.
• Engineer shall ensure all systems are well maintained.
• Engineer is expected to function as part of customer team in providing 24x7 operation support for system implementations arising from system changes, patches and security vulnerabilities fixes.
• To ensure the reliability and good working condition of the systems, the Engineer is expected and not limited to perform the following maintenance tasks.
• Periodic OS/firmware evaluation and recommendation exercises to recommend standard versions of OS/firmware for various intranet hardware platforms; quarterly for extranet and internet hardware platforms. The exercises shall cover security aspects, availability aspects, as well as pitfalls on operational aspects.
• Prepare, coordinate and execute the OS/firmware patching/upgrading of computer devices in accordance to the schedule and frequency stipulated by customer.
• Perform basic housekeeping tasks such as server configuration, backup, daily syslog/alert monitoring, health check, ORCA trend charts monitoring, etc.
• Monitor server performance via customer’s existing monitoring tools or scripts.
• Engineer assigned shall undertake to collect/review relevant statistics that may facilitate troubleshooting, capacity planning and performance tuning. Such statisticsshall be made available to customer either on a monthly or on a per-need basis should exceptions arise. The proactive measures that apply and are not limited to are as follows:
• Network performance indicators – network load, utilization etc.
• Hardware resource performance indicators – CPU, memory, etc.
• Continual assessment on overall performance & network health collectively to identify potential bottlenecks by looking at resource and traffic profiles.
• Performance indicators shall be reflected in a section within the monthly reports for ease of reference and discussions.
• Reviews of server setup to support Capacity Planning purposes shall be carried out every 6 months.
• Condition of current server performance
• Proposal to enhance or tune the server for better performance
• Updates of firmware and hardware releases that may affect the eventual performance and upgrade path of the components – such information as imminent obsolescence, End-of-Sales and End-of-Support status must be communicated to customer.

Requirement:

• Degree/Diploma in Information Technology/Computer Science or equivalent
• Working experience in Network Security
• Knowledge of Networking, firewall and other security technology.

Objectives of the position:

- Handle special product enquiries for cable

- Vendor development and monitoring

- Pricing activity for cables

- Close cooperation with product management, product development and sales organization

Key Responsibilities:

- Pricing for Special product enquiries of cable

- Handle suppliers for product development activities and liase with product development and approving authorities.

- Support quality in resolving technical complaints related to cables with suppliers.

- Development of suppliers across APAC (except China) for cables

- Coordination activity for price from suppliers including own affiliates.

- Close coordination with Internal department for pricing from suppliers

- Close coordination with internal sales for pricing from suppliers and affiliates.

- Calculation of DP for purchase of material from suppliers by affilates and business partners as per the regional policy.

- Adhoc assignments as assigned by Manager.

Skills & Qualification:

- Degree in electrical/industrial engineering

- Preferably 3–5-year experience in sourcing of cables and vendor development

- Understanding of cable industry

- Experience in handling sales enquiries

- Customer-oriented thinking

- Product knowledge with respect to cable standards and construction

- Application knowledge of cables for key industries.

- Very good knowledge of Microsoft Office/Business Software

- Knowledge of SAP

- Basic knowledge of cost calculation required.

- Business fluent in English as a communication language

- Entry level with relevant education background and have good negotiation skills can also apply

We are seeking for skilled System engineer with 2 - 4 years of experience or fresh graduates encouraged to apply

• System Team Lead (min with 4-year experience)
• Senior System Engineer (min with 3-year experience, plus minimum qualification of MCSE, LPIC-2, RHCE and VCP6-DCV Certifications)
• System Engineer (min with 2-year experience, plus minimum qualification of MCSA, LPIC-1, RHCSA and VCA6-DCV certifications)

Operating Hours:

Mon – Thu: 8.30am – 6pm

Fri: 8.30am – 5.30pm

Note: Engineer is expected to standby to work after office hours, weekends, and public holiday.
Systems Engineer

For Security & Vulnerabilities Assessment and Remediations Management

• Engineer shall perform vulnerabilities assessment based on the vulnerabilities identified by Customer Cyber Security team and any other security vendors.
• Engineer shall work closely with Customer Cyber Security team and/or any other security vendors to provide the remediation and/or workaround solution to close

the vulnerabilities. Engineer shall test the remediation and/or workaround solution in the development environment first before deploying the remediation

to production.

• Engineer shall prioritise and resolve all the vulnerabilities according to customer remediation timeline.
• Engineer shall perform the necessary coordination with various parties for impact analysis, schedule for downtime, patching and any other related.
• Engineer is required to provide the necessary documentation on vulnerabilities remediation before implementation on production.
• Engineer is required to provide the necessary fall-back plan if the implementation fail on production.
• Engineer is required to raise the necessary ticket for implementation and schedule for downtime.
• Engineer is required to provide the necessary monthly report on vulnerabilities assessment, remediation schedule, status etc.
• The software products within the scope are as follows:

i. Solaris OS

ii. Linux OS (Oracle Linux, RedHat Linux, other Linux variations)

iii. Windows OS

iv. Hypervisor such as Nutanix, VMware Esxi, Vxrail, Microsoft Hyper-V and Azure, Oracle VM for x86 and Sparc

v. Web Server (Apache and IIS)

vi. OpenSSL

ICT Infrastructure Project Delivery and System Administration

• Engineer shall ensure smooth rollout of customers projects.
• Engineer to provide technical support for the project coordination, implementation, and rollout work of all customer projects.
• Engineer to provide IT consultancy services which includes but not limited to providing technical advice for the infrastructure services required for the setup, configuration, and commissioning of the customer projects.
• Engineer shall ensure all systems are well maintained.
• Engineer is expected to function as part of customer team in providing 24x7 operation support for system implementations arising from system changes, patches and security vulnerabilities fixes.
• To ensure the reliability and good working condition of the systems, the Engineer is expected and not limited to perform the following maintenance tasks.
• Periodic OS/firmware evaluation and recommendation exercises to recommend standard versions of OS/firmware for various intranet hardware platforms; quarterly for extranet and internet hardware platforms. The exercises shall cover security aspects, availability aspects, as well as pitfalls on operational aspects.
• Prepare, coordinate and execute the OS/firmware patching/upgrading of computer devices in accordance to the schedule and frequency stipulated by customer.
• Perform basic housekeeping tasks such as server configuration, backup, daily syslog/alert monitoring, health check, ORCA trend charts monitoring, etc.
• Monitor server performance via customer’s existing monitoring tools or scripts.
• Engineer assigned shall undertake to collect/review relevant statistics that may facilitate troubleshooting, capacity planning and performance tuning. Such statisticsshall be made available to customer either on a monthly or on a per-need basis should exceptions arise. The proactive measures that apply and are not limited to are as
• follows:
• Network performance indicators – network load, utilization etc.
• Hardware resource performance indicators – CPU, memory, etc.
• Continual assessment on overall performance & network health collectively to identify potential bottlenecks by looking at resource and traffic profiles.
• Performance indicators shall be reflected in a section within the monthly reports for ease of reference and discussions.
• Reviews of server setup to support Capacity Planning purposes shall be carried out every 6 months.
• Condition of current server performance
• Proposal to enhance or tune the server for better performance
• Updates of firmware and hardware releases that may affect the eventual performance and upgrade path of the components – such information as imminent obsolescence, End-of-Sales and End-of-Support status must be communicated to customer.

Requirement:

• Min Diploma/Degree or other equivalent
• At least 2-4 years of IT experiences with MCSA, LPIC-1, RHCSA and VCA6-DCV certifications
• Application architecture experience will be an added advantage
• Implement and support infrastructure projects
• Basic Network knowledge and support
• Technical knowledge on Windows Server Operating Systems Support
• Knowledge of IT lifecycle management
• Knowledge of ITSM - Incident Management, Problem Management, Change Management, Asset Management, Patch Management

POSITION SUMMARY:

The Sales Engineer / Sales Account Manager is tasked to direct and manage sales activities in Singapore, Indonesia, Southern Malaysia. Responsible for the effectiveness of the performance of sales territories assigned - promoting direct sales, and effectively managing distribution channels, providing strong customer support, establishing and achieving sales growth by performing the following duties:

MAIN DUTIES AND RESPONSIBILITIES TO BE ACCOMPLISHED:

To develop, implement and maintain a comprehensive account sales plan for the key customers and distributors in the assigned territories.

Monitor activities of distributors and create sustainable business strategies to meet growth ahead of market rates.

Evaluate assigned distributors performance and drive business growth objectives by performing monthly and quarterly business reviews.

Create and maintain a broad account base in assigned territory, keep abreast of trends and developments in key accounts in the region.

Assist customers by supplying information related to samples, delivery timing, drawings/specifications, quality issues, credit issues, etc.

To identify new business opportunities and maintain Company's competitive position at assigned accounts.

To assist in product development and customization to meet demand, if necessary.

Other duties as assigned by the Company.

EDUCATION

• Recognized Bachelor's degree in Engineering, Marketing, or any business-related discipline.

EXPERIENCE & KNOWLEDGE REQUIRED:

• With at least 5 years experience in the electronics industry.

• Experience in the connectors market is an advantage.

SKILLS REQUIRED:

• Have strong interest in understanding industry, business, product line strategies

• Ability to manage multiple projects at a time

• Strong creative, analytical, organizational and personal sales skills

• Commitment to work with shared leadership and in cross-functional teams

PERSONALITY TRAITS:

• Ability to effectively build strategic customer relationship at assigned accounts.

• Results orientated and able to take ownership of one’s own work.

• Has initiative.

• Able to meet deadlines and can work in a fast paced environment

• Good interpersonal, communication and analytical skills.

• Ability to work under pressure and is adaptable to change.

• Eager, diligent and can work independently.

Job Responsibilities:

• Provide Presales support such as product sharing, demo and POC testing on cybersecurity solutions (DLP and PKI Security) to clients and partners.
• Provide implementation and technical support services for cybersecurity solutions.
• Work with technology vendors to propose suitable solutions to our partners’ and customers’ requirements.
• Provide technical support for tender submission, including technical compliance, technical solution proposal, and conducting Proof-of-Concept testing based on given bill of material.
• Evaluate and test security products and technologies for the development of new products and solutions.

Qualifications:

• Diploma or Degree in IT, Computer Science, Cybersecurity, or equivalent
• Minimum 2-3 years of hands-on experience in designing, managing, and implementing cybersecurity for multi-vendor infrastructure, including:

1. Microsoft based Domain Controller, DNS, DHCP, LDAP, RADIUS & AAA servers
2. Microsoft based Certificate Authority, Prime Key EJBCA
3. Window/Linux/UNIX OS environments
4. Hardware Security Module (HSM)
5. Key Management System (KMS)

• Ability to troubleshoot technical issues or perform technical setup with minimal supervision.
• Knowledge in SQL system such as MSSQL, Oracle, MYSQL is a plus.
• Familiarity with networking solutions (i.e. switching, routing) is an advantage.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

About HyperGAI

HyperGAI, building Hyper General AI platforms with world's leading Multimodal Generative AI, empowers everyone to work and live better in a whole new way. We are a small but fast-growing Generative AI deep-tech startup, founded by globally renowned AI thought leaders and a group of exceptional AI experts, talented researchers and experienced engineers. The growth and success of HyperGAI are driven by our amazing employees who believe in the same mission and live with our core values of agility, innovation, trust and one-team. Join us!

Job Details:

We are seeking a highly motivated and experienced WebCrawler Engineer to develop exciting Generative AI (GenAI) products. Candidates should have at least 3 to 5 years web crawler experience, and experience in multimodal (text, image, video) data is preferred.

As a WebCrawler engineer, you will work with other teams to ensure the smooth progress of product iterations, continuously improve the user experience of the product through in-depth understanding of the business and products, and use technology to drive business growth. Your expertise will play a key role to build our products and achieve our vision.

Responsibilities:

· Designing and Implementing Web Crawlers: Develop scalable and efficient web crawling systems to gather data from various online sources. This involves understanding the structure of different websites, implementing crawling algorithms, handling dynamic content, and ensuring compliance with legal and ethical guidelines.

· Data Extraction and Parsing: Write scripts or develop algorithms to extract relevant information from web pages. This may involve parsing HTML/XML documents, using regular expressions, or employing advanced parsing techniques such as natural language processing (NLP) to extract structured data from unstructured sources.

· Data Quality Assurance: Implement mechanisms to ensure the quality and reliability of crawled data. This includes error handling, data validation, deduplication, and dealing with inconsistencies or missing data.

· Scalable Data Storage and Management: Design and develop backend systems to store, organize, and manage large volumes of crawled data efficiently. This may involve selecting appropriate databases (e.g., relational databases, NoSQL databases), optimizing database schemas, and implementing data caching and indexing strategies for faster retrieval.

· Performance Optimization: Optimize the performance of web crawling and data management systems to handle large-scale data processing efficiently. This includes optimizing algorithms, minimizing resource usage, and parallelizing data processing tasks.

· Monitoring and Maintenance: Implement monitoring tools and logging mechanisms to track the health and performance of web crawling and data management systems. Proactively identify and resolve issues such as crawling failures, performance bottlenecks, or data inconsistencies.

· Security and Compliance: Ensure that the web crawling and data management systems adhere to security best practices and regulatory requirements. Implement mechanisms to protect against security threats such as XSS (Cross-Site Scripting) attacks, CSRF (Cross-Site Request Forgery) attacks, and data breaches.

Qualifications:

· Possess a Bachelor’s degree or above in Computer Science, Software Engineering, Technical, Science, E-Commerce, Information Technology, Mathematics or software related majors.

· More than 3 years of web crawler experience, experience in large-scale web crawling and multimodal (text, image, video) data is preferred.

· Proficient in one or more programming languages such as Golang/Python/PHP/Java, with strong architectural capabilities and good coding standards.

· Familiar with common databases, such as MySQL, Redis, HBase, etc.

· Experience in web crawling libraries like Scrapy, Beautiful Soup, Selenium, Apache Nutch.

· Prior experience in Search engine companies is a plus.

IT Operations Division

Sitting within Data & Technology Architecture Department, the job holder is responsible:

• Support IT Infrastructure migration project as Database SME (Oracle) of critical IT infrastructure, ensuring seamless transition and minimal disruption to operations.
• Create and maintain Unix shell scripts for automation and system maintenance tasks.
• Provide technical support and troubleshooting for Elastic Search infrastructure, including data ingestion, indexing, and search performance optimization.
• Develop and maintain Kibana dashboards for report generation and visualization of data insights.
• Collaborate with cross-functional teams to implement machine learning models for data analysis and predictive insights.
• Utilize observability concepts to monitor and improve the performance, reliability, and scalability of Elastic Search clusters.

What we are looking for:

• Knowledge and experience in supporting database systems – Oracle, MySQL and Postgres.
• Solid Unix knowledge and scripting skills for system administration and automation tasks.
• Familiarity with observability tools and practices for monitoring and optimizing system performance.
• Proven experience in supporting and maintaining Elastic Search infrastructure in a production environment.
• Proficiency in data ingestion techniques and creating visualizations using Kibana.
• Strong understanding of machine learning concepts and their application in data analysis.
• Experience with implementing machine learning algorithms within Elastic Search for data analysis and anomaly detection.
• Familiarity with observability platforms such as Prometheus, Grafana, or similar tools.

Job Responsibilities:

• Provide project planning and management, resource allocation, scheduling, product documentation and coordination with end users, partners, and vendors, to ensure projects are on schedule.
• Design and provide implementation of L2/L3 switches, wireless AP & controllers, firewall, Network Access Controller (NAC), and Certificate Authority for enterprise network infrastructures, as well as cybersecurity applications.
• Provide presales support, technical solution proposals and documentation for turnkey projects and tender submission.
• Lead a team of engineers to execute projects and support presales engagement.

Qualifications:

• Diploma or Degree in IT, Computer Science, Info security or equivalent
• Must have at least 3-5 years of mid-size network projects deployment and project management experienceExperience in designing, managing and implementing networks and system architecture of multi-vendor infrastructure which includes:

1. LAN L2/L3 switches, Firewall, Cisco Aironet, Meraki, Aruba, HP, Ruckus or equivalent Wireless vendors’ product
2. ClearPass, Cisco ISE or other NAC Solutions
3. DNS, DHCP, LDAP, RADIUS & AAA servers
4. Window/Linux/UNIX OS environments
5. NMS, Patch management, SIEM
6. Cybersecurity applications including DLP, Endpoint security, Antivirus, HSM, KMS, etc…

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Work Experience – L1

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

Work Location: City Hall

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

Service Engineer (Turbocharger)

Job Function

Service Engineer is responsible for all aspects of the overhaul of turbochargers and their components with a high degree of quality expectations and ensuring that the company is represented professionally, ethically, with high code of conduct, to achieve the financial and commercial targets of the company.

Specific Responsibilities

The following responsibilities indicate some of the key elements of this role, but should not be considered as a complete definition, as there will be tasks that are requested, that are deemed to be reasonably expected as part of this role:-

- Assembly and disassembly of turbochargers and turbocharger components and all associated processes, in accordance with turbocharger makers working instructions and quality standards.

- Skilled in the use of metric and imperial measuring tools, such as verniers, calipers, micrometers, gauges, etc.

- Cleaning turbocharger and turbocharger components to turbocharger makers’ standards using wet and dry cleaning processes, ensuring the integrity of the components material and dimension.

- Knowledge and skill of operating of rotating machinery, such as balancing machines, lathes, drills, boring machines correctly and in a safe manner, working with close tolerances.

- Ability to read and understand instruction books and drawings written in English and to communicate efficiently and effectively in a professional manner, both verbal or written.

- Basic knowledge of turbocharger and engine principles, product range and repair techniques with ability to troubleshoot and provide information for investigation reports.

- Receiving turbochargers and components into the service group and evaluating/reporting on the repairs that need to be completed and/or spare parts that need to be ordered.

- Maintains controls of all special and hand tooling, slings, lifting and safety equipment to ensure that they are in good order.

- Ensures that the workshop machines are clean and maintained in accordance with the manufacturer's instructions with records of inspections and work performed

- Ensures the cleanliness and upkeep of the workshop, thereby creating an efficient and customer focused work environment in the shop and on jobsites.

- Maintain continuous training of all new product and processes, best practices and product service all in accordance with working instructions and company regulations to maintain a high quality of service engineering group.

- Reviews and evaluates shop and service working practices, suggest and implement corrective actions where necessary to improve the efficiency of the service performance level.

- Special projects as required.

Requirements :

Education And Experience

- ITE, Diploma or Degree in Mechanical Engineering.

- 3 years of mechanical experience, as mechanic in diesel or rotating machinery preferred.

- knowledge of close tolerances, blueprint readings and metric measurements.

- Ability to write technical reports.

- Ability to communicate with customers and professionally represents company.

- Salary commensurate with experience.

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.