COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Responsibilities

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

• Support for corporate and customer IT infrastructure and projects in delivering services according to SOP to meet prescribed SLA.
• Design, architect and build network and security solutions, frameworks, automation and orchestration to secure IT System and Infrastructure. Apply security best practices at the data center infrastructure, system and application levels.
• Participates in technical research and development to enable continuing innovation of IT services
• Performance monitoring, preventive maintenance and patch management of IT equipment to ensure optimum performance. To propose capacity upgrade or replacement when required
• Perform daily rectification of IT operational issues and change requests within expected service level agreement.
• Management and administration of network and security infrastructure such as Routers, Switches, Firewalls, VPN, endpoint security, etc.
• Provide diagnoses, resolution, and documentation in all aspects of supporting, implementing and managing an enterprise network environment.
• Provide installation, configuration, implementation, integration and commissioning of IT solution to internal and external customers
• Proactively source for better IT solutions or services to optimize business operational efficiency and business growth via IT solutions and process changes
• Perform schedule maintenance routine and update records for performance analysis.
• Responsible for planning and deployment of new and existing systems for internal and external
• Maintain process documentation and follow approved standard operation procedures (SOP).
• Participate in certification requirements for QMS/ISMS/BCMS/PCI-DSS/OSPAR, etc

• Minimum Diploma or Degree in Computer or other IT related field of study
• Basic network certifications such as CCNA preferred
• ITIL v3 or v4 preferred
• Must possess Network troubleshooting skills and experience with installation and configuration of networking devices (switches, routers, firewalls, VPN, proxy and other network appliances).
• Working experience in multiple areas like OS, databases, applications, networking devices, storage devices, firewalls, IDS/IPS, orchestration and virtualization technologies, etc.
• Must possess IT trouble shooting skills and experience with Operating Systems (RH Linux, Centos, Ubuntu, Windows Servers)
• Basic Cloud Virtualisation technology knowledge like AWS, VMWare, and Microsoft Hyper-V, Azure, Openstack, etc
• Basic understanding of cloud / enterprise networking and security best practices
• Knowledge of OS/Application security hardening.
• Excellent networking concept and Switch & routing knowledge
• Possess a strong sense of urgency
• Problem solving skills and ability to work under pressure
• Good command of English, both written and spoken.
• Customer focus, continuous learning, decision making and gaining commitment
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

• Marine Civil Engineering
• Basic $3000 + $6000
• 5.5 days (8am-5pm/12pm)
• Office: Bukit Batok
• Working location: Project based

Responsibilities:

• Coordinate maintenance activities for facilities and equipment to ensure optimal performance and minimal downtime.
• Ensure machinery and equipment (e.g., gensets, excavators) operate effectively to meet production needs.
• Manage tasks and resources across maintenance and logistics teams to achieve operational targets.
• Enforce safety measures during operations and address challenges to maintain efficiency.
• Lead daily tasks, including reporting and issue resolution.

Requirements:

• Diploma in mechanical engineering or related.
• 1-3 years of experience with excavators, heavy machinery, and equipment.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

• Marine Civil Engineering
• Basic $4000 + $6000
• 5.5 days (8am-5pm/12pm)
• Office: Bukit Batok
• Working location: Project based

Responsibilities:

• Plan construction schedules and coordinate activities to meet project timelines.
• Monitor and report on-site and off-site progress, preparing regular updates for consultants and clients.
• Analyze project specifications and drawings, including civil/structural, architectural, and M&E details.
• Supervise construction activities, ensuring safety compliance and maintaining a clean work environment.
• Organize site inspections, toolbox meetings, and safety briefings with relevant personnel.
• Attend meetings with clients and prepare necessary submissions (e.g., RFIs, MS, RA, SWP, shop drawings).
• Maintain project documentation and ensure compliance with ISO standards.

Requirements:

• Diploma / Bachelor’s degree in Civil Engineering.
• 1-3 years of experience in infrastructural or marine construction.
• Preferred experience in dredging, reclamation, or nearshore construction.
• Knowledge of construction methods, materials, and BCA regulations.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

About ASUS

AICS is part of ASUS, a multinational company known for the world’s best motherboards, PCs, monitors, graphics cards and routers. Along with an expanding range of superior gaming, content-creation and AIoT solutions, ASUS leads the industry through cutting-edge design and innovations made to create the most ubiquitous, intelligent, heartfelt and joyful smart life for everyone. With a global workforce that includes more than 5,000 R&D professionals, ASUS is driven to become the world’s most admired innovative leading technology enterprise.

About AICS

The mission of ASUS Intelligent Cloud Services (AICS) is to build revolutionary healthcare solutions with natural language processing, computer vision, and big data analytics. We provide Software as a Service (SaaS) applications to accelerate the effective use of medical data and improve the efficiency of hospital operations, unleashing the power of data for precision healthcare and bringing transformative impact to the industry.

Job Responsibilities:

• Research and implement appropriate ML algorithms and tools with a focus on optimizing performance and efficiency in maintenance.
• Explore cutting-edge GenAI technology to integrate SOTA methodologies into our practice.
• Work closely with an entrepreneurial team of experienced researchers and software engineers to successfully integrate ML models to production and continue to grow our business.

Requirements:

• Bachelor’s degree or above in computer science or related field with relevant experience
• 3+ years of experience with developing machine learning models at scale
• Proven experience in NLP or CV projects, like multi-label classification, text summarization, motion detection and object recognition
• Proven experience in LLM/VLM project, hands-on experience with pretrain and instruction finetune.
• Strong programming in Python, experience with ML frameworks and libraries such as TensorFlow, PyTorch and Transformers.

Job Summary

An exciting opportunity for Data Engineer to be a part of a project for strategic initiatives in architecting, designing and building next-generation cloud-based data platforms.

Mandatory Skill-set

• Degree in Data Engineering, Computer Science, Information Technology;
• At least 5 years of experience in data engineering and modelling;
• Strong hands-on exposure in data science, data analytics and / or data engineering;
• Have experience with Big Data platforms such as Hadoop, Spark, and NoSQL databases
• Deep understanding of system design, data structure and algorithms, data modelling, data access, and data storage;
• Advanced SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases;
• Good understanding in using cloud technologies such as AWS, Azure, and Google Cloud;
• Experience with orchestration frameworks such as Azure Data Factory, Airflow;
• Experience with distributed data technologies such as Spark, Hadoop;
• Proficiency in programming languages such as Python, R, Java, or Scala;
• Familiarity with building and using CI/CD pipelines;
• Familiarity with DevOps tools such as Git, Terraform, Git;
• Strong hands-on exposure with ETL Extract, Transform, Load tools;
• Possess strong written and verbal communication abilities, effectively conveying information to various stakeholders.

Desired Skill-set

• Experience in designing, building, and maintaining batch and real-time data pipelines;
• Experience with Databricks or Snowflake.

Responsibilities

• Work closely with the various team in architecting, designing and building ingestion pipelines to collect, clean, merge, and harmonize data from different source systems;
• Involved in architecting and scaling data analytics infrastructure on cloud environment; development of systems, architectures, and platforms that can scale large volume and variety;
• Architect and build ingestion pipelines to collect, clean, merge, and harmonize data from different source systems;
• Improve and optimize the workloads, processes to ensure that performance levels can support continuous accurate, reliable, and timely delivery of data products; ensure maximum database uptime;
• Monitoring of databases and ETL systems for database capacity planning and maintenance, monitoring, and performance tuning; diagnose issues and deploy measures to prevent recurrence;
• Construct, test, and update useful and reusable data models based on business data needs;
• Engagement and collaboration with product managers, software engineers, data analysts and data scientists to build scalable and data-driven platforms and tools;
• Collaborate with data stewards to establish and enforce data governance policies, best practices and procedures;
• Assist to maintain master data catalogue to document data assets, metadata and lineage;
• Implement and enforce data security best practices, including access control, encryption, and data masking, to safeguard sensitive data;
• Involved in managing production services that provide analytics capabilities to our various data users across the division.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

As a machine learning engineer in the ML Platform team, you will contribute to various aspects of our machine learning infrastructure, including LLM evaluation, compute layer setup, image generation, and large-scale inference. Your expertise will be instrumental in developing and optimizing our ML pipelines, ensuring scalability, and supporting the data science community.

This is a 12-months contract, we have multiple headcounts for LLM Engineers specializing in (image generation, LLMs, Ray)

Responsibilities:

• Develop and Optimize LLM Evaluation Pipelines: Design and implement robust and scalable pipelines for evaluating the performance of large language models. Leverage your expertise in Ray to distribute evaluation tasks efficiently.
• Implement Evaluation Metrics and Benchmarks: Develop and integrate a comprehensive suite of metrics and benchmarks to assess LLM performance across various tasks and domains.
• Analyze and Interpret Evaluation Results: Perform in-depth analysis of evaluation results to identify strengths, weaknesses, and areas for improvement in our LLM models. Communicate findings clearly to stakeholders.
• Deliver High-Quality AI Infrastructure Solutions: Design and develop the infrastructure to support Ray for distributed data processing and model training. Develop using GitOps to ensure the reproducibility of the system's cloud infrastructure on different Kubernetes clusters.
• Develop Observability Solutions for Ray: Develop and integrate monitoring and alerting within the monitoring stack powered by Datadog, Prometheus, and Grafana. Contribute to the creation of runbooks and DevOps guides.
• Support the Data Science Community: Work with the product team to socialize Ray's use and support users in running their jobs on the Ray clusters. Document and help users onboard to new platforms.
• Develop an Image Generation Platform: Set up a configurable and scalable image generation platform. Ensure it has the functionality of tools like ComfyUI, but scalable to allow for parallel generation and fine-tuning of new models.
• Build Customization for Inference: Design and develop the infrastructure for large-scale batch and real-time inference using state-of-the-art GenAI models. Integrate observability into system performance, queues, and overall cost into the platform. Build customization to support diverse models, fine-tuning, and different workload priorities.

Requirements:

• Expertise in LLM Evaluation: Strong understanding of LLM evaluation methodologies, metrics, and benchmarks. Experience with evaluating LLMs for various tasks (e.g., text generation, question answering, summarization).
• Proficiency in Distributed Computing: Experience with distributed computing frameworks like Ray or similar technologies for scaling LLM evaluation.
• Solid Python and ML Skills: Strong programming skills in Python and experience with machine learning libraries and tools.
• Kubernetes and Cloud Infrastructure: Experience with deploying and managing applications on Kubernetes. Familiarity with AWS.
• In-Depth Knowledge of ML-OPS: Solid understanding of distributed computing for data processing. Knowledge of Ray is preferable, but other frameworks, such as Dask, Modin, Beam, Horovod, and Deepspeed, are also valued.
• Good DevOps Background: Experience with Infrastructure as Code (IaC) such as code with Terraform preferred. Previous experience with GitOps solutions like ArgoCD is preferred. Good knowledge of Helm and Kustomize is also valued.
• Understanding of Image Generation Models: Experience with image generation models such as stable diffusion and flux. Bonus if you know ComfyUI.
• Understanding of ML Inference: Experience with ML inference using LLM and other generative models, especially in optimizing for performance.

Job Responsibilities:

• Manage and ensure updated documents and drawings are issued to the client and subcontractor
• Monitor the progress and keep track of the project timelines.
• Conduct weekly or monthly meeting with sub-contractors to update progress of work
• Ensure quality of work is achieved and all government and safety regulation are complied.
• Oversee drawing management and control of technical documentation
• Oversee and manage procurement of resources, control material usage on site.
• Organize labor, equipment and material for day to day site activities
• Any other duties assigned

Job Description & Requirements

• Plan, conceptualize, and create mechanical designs for new products
• Develop testing processes, and perform testing and validation of new designs
• Generate working prototypes for beta testing and customer demonstration
• Perform engineering calculations to support design work
• Create and review technical drawings, plans, and specifications using computer software
• Collaborate with multi-disciplinary engineering teams, and work with vendors and contractors
• Perform detailed documentation to track project development and design process
• Ensure project timeline is met and project stays within budget

1. Work in Singapore, Bedok office, both female or male candidates can apply
2. 5-1/2 day work week, Mon-Fri 8.30 am to 6.00 pm, Sat 8.30 am to 12.30 pm
3. 14 days leave per year.

Work scope:

1. Engineering Documentation
2. Auto Cad Drawings (2D)
3. Sales Quotation (in-house training will be provided)
4. Fire Systems Design (in-house training will be provided)

Requirement:

1. Minimum secondary education.
2. Very good hands-on with Auto Cad 2D M&E drawings.
3. Very good hands-on skills with Microsoft Excel.
4. Good command of English both speaking and writing.

Job Description:

• Understand and carry out all tasks given
• Collaborate with other engineers to integrate, test, and improve products and engineering processes.
• Perform regular inspections of equipment and scheduling maintenance or repairs.
• Inspect inventory and reporting inconsistencies
• Participate in various learning experiences, which may include attending workshops and training sessions.

Job Requirements:

• Diploma in the relevant engineering discipline
• Minimum 2 years of relevant engineering experience
• Strong analytical, troubleshooting, problem-solving, and communication skills.
• Ability to follow instructions and to collaborate with others.

Job Title: Assistant Engineer (ID4633)
Location: : Woodlands
Working Hour： Mon - Fri 8.15am- 5.30pm
Salary: $2600-$3000

Job Description:
• Assist in the design, development, and testing of mechanical systems and equipment.
• Support senior engineers in planning and executing projects.
• Perform routine maintenance and troubleshooting of mechanical machinery.Conduct inspections and quality checks on mechanical components.
• Assist in preparing technical reports, documentation, and drawings.
• Collaborate with other departments to ensure project goals are met.
• Monitor and ensure compliance with safety and regulatory standards.
• Provide technical support during installation and commissioning of equipment.
• Assist in solving mechanical issues and suggesting improvements.

Requirement
• Candidate must possess Diploma in Mechanical or Engineering|
• No experience require

Job Title: KDB+ Engineer (ID1384)
Location: Customer Site
Working Hours: Mon to Fri 9am to 6pm
Salary: $7000 to $7500

Job Description
• Implementation of Engineering/Architecture standards and programs
• Project management of key components
• Follow SDLC and Engineering standards
• Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to
• identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
• Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support
• Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging

Requirements:
• Bachelor's degree in computer science, information systems, or similar
• At least 1.5-2 years’ experience on KDB+ including the delta control platform (Kdb+ is a high-performance column-oriented database from Kx Systems Inc. kdb+ is designed to capture, analyze, compare, and store data − all at high speeds and on high volumes of data)
• Know how to use q (q is the general purpose programming language integrated with kdb+).
• Experience within the technology or banking industry
• Experience of developing or supporting q/KDB+ solutions
• Experience of developing Java solutions is a plus.
• Scripting (Shell)
• Unix (preferably Linux)

Key Responsibilities

* Design and analyze cabin interior and mechanical components in support of aircraft interior modification projects.

* Develop drawings (e.g. LOPA, installation drawings, production drawings, etc), work instructions, procedures and recommendations.

* Develop engineering substantiation reports (e.g. Weight & Balance, Structural, Flammability reports) and Engineering Authorizations (EAs).

* Coordinate with FAA DERs and DARs, EASA CVEs and/or local civil aviation authorities for any necessary assistance and/or approvals.

* Support interior and mechanical aspects of proposal development, customer and supplier meetings including onsite modification technical support.

* Other duties as assigned.

* Temporary assignment travel of up to 3 months in the US and other countries in Asia is required.

REQUIREMENTS

- Bachelor Degree in Engineering (Aerospace or Mechanical Engineering); Experience in related commercial aircraft field either in cabin interior design or technical services would be an added advantage.

- Able to research and analyze Boeing or Airbus documents (e.g. SRM, IPC, AMM, etc.) as well as Original Equipment Manufacturer (OEM) documents (e.g. Service Bulletins, CMM, etc.).

- Able to create engineering installation and assembly drawings using CATIA V5 or INVENTOR and AutoCAD. The candidate should already understand standard engineering drawing convention such as ASME Y14.5.

- Knowledge of aircraft seating, interior components (e.g. carpets, curtains, galleys, partitions, floor and ceiling structures, etc) and décor materials.

- Knowledge of aircraft structures analysis using both Classical and FEA Methods and ability to use FEA software such as ANSYS/NASTRAN an added advantage.

- Knowledge of FAA CFR 14 Part 25 and equivalent EASA CS Regulations.

- Candidates with at least 3 to 5 years of relevant experience will be considered.

Note: Certain AAR job assignments or facilities may require proof of US Citizenship and the ability to qualify for, and maintain, applicable US Defense Security Service Clearances.

Please email your resume to [email protected] or send it to 7 Changi Business Park Vista, #03-01 SooKee HQ, Singapore 486042 and attention it to the Managing Director of AAR Engineering Services – Asia.

• Prepare and give technical presentations to explain to customers how the products and services work.
• Work with the customers and Engineers to ensure the equipment meets the system requirements.
• Communicate with the sales team to understand consumer demands and offer sales support where necessary.
• Secure orders, guarantee product standards and assure product delivery.
• Establish customer rapport and acceptance.
• Plan for modifications to products to meet consumer demands.
• Help clients to solve problems with product usage.
• Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

A structural formwork designer in the construction industry plays a critical role in ensuring the safe and efficient design of temporary structures required for concrete placement. This role requires a strong foundation in structural engineering principles, proficiency in design software (e.g., AutoCAD, Revit, Tekla), and practical knowledge of construction methods and materials. Effective communication and problem-solving skills are also essential to succeed as a structural formwork designer.

1. Design formwork systems (aluminium formwork and system formwork) to support concrete structures (slabs, beams, columns, walls, etc.) during construction.
2. Ensure designs adhere to engineering principles, building codes, and safety regulations.
3. Select appropriate materials (e.g., plywood, aluminium, steel) based on project specifications.
4. Perform structural analysis to determine load capacities, deflection limits, and stability of formwork systems.
5. Ensure designs can withstand live loads, dead loads, and environmental factors (wind, vibration, etc.).
6. Work closely with project managers, site engineers, and construction teams to align formwork designs with construction schedules and site conditions.
7. Coordinate with architects and structural engineers to integrate formwork designs with overall project plans.
8. Ensure formwork designs meet safety standards and regulatory compliance.
9. Conduct risk assessments to identify potential hazards associated with formwork installation and removal.
10. Optimize the use of formwork materials to minimize costs and waste.
11. Explore reusable or modular formwork systems to enhance sustainability and efficiency.
12. Prepare detailed formwork drawings, specifications, and assembly instructions.
13. Provide technical support to site teams during formwork assembly, installation, and dismantling.
14. Research and implement new technologies and materials to improve formwork efficiency and durability.

Qualifications

• A diploma or degree in Civil or Structural Engineering, Architecture, or a related field.
• Knowledge of engineering principles related to load-bearing structures and construction methods.
• At least 5 Years of working experience in the related field.
• Required Skill(s): AutoCAD.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Responsibilities

• Manage the maintenance and daily operations of the DC facilities with the objective of achieving uninterrupted availability at all times and to ensure the fulfillment of our service commitment to customers.
• Support service delivery to ensure contracted service level agreements and key performance indicators are met or exceeded.
• Perform routine facilities activities including inventory control. Critical systems checks and functional testing. Able to respond and take action in response to facilities crisis management activities including: power outages, fire alarms, HVAC outages. Analyze data and identify trends with facility issues to determine root cause and take appropriate action.
• Respond to BMS/EMS alerts, investigate and feedback on any outstanding issues or events and respond to emergency situations and be on standby duty as required.
• Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
• Assist in all site construction activities and installations, in coordination with external contractors to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
• Support for customer installations, in coordination with the design & construction as well as operations requirements to coordinate customer move-in and turn-on, and other service request & deliveries.
• Maintain compliance with local workplace safety & health (WHS) standards and local electrical and building codes.
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change control process.
• Participate in the scheduling, coordination and completion all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.
• Support various accreditation, certification and compliance initiatives such as BCA-IDA Green Mark DC/QMS/ISMS/BCMS/PCIDSS/OSPAR, etc as may be required.

• Preferably with minimum 1 year experience in Data Center Facilities Management & Operations environment and service delivery.
• ITE/Diploma in Electrical or Mechanical engineering or equivalent qualification
• 24x7 rotating shift duty
• Able to comprehend, analyse and interpret complex project documents, including AutoCAD, Visio and PDF documents
• General technical and functional knowledge of data center infrastructure to include electrical and mechanical systems, fire detection and protection systems, building management systems, equipment maintenance, space planning, construction of critical facilities environment
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

The L1 IT Support Engineer (IT ServiceDesk) is accountable for providing a high level of satisfaction among students and staff by providing first-level support for all GESS standard software and hardware. This position entails the diagnosis and assessment of end-users' technical requirements, utilizing sound discernment to promptly address and resolve any issues that may arise.

The engineer's responsibilities encompass the identification, investigation, and resolution of technical issues, as well as the prompt and effective response to support requests from students and staff through in-person, email, and phone interactions. It is anticipated that they will document, chart, and monitor all issues to ensure that they are resolved in a timely manner.

Additionally, they may occasionally offer technical training and support to GESS personnel and students. The engineer is instrumental in ensuring that the team remains dedicated to providing exceptional support and satisfaction, and it is imperative that they adhere to the GESS values and expectations for customer service.

Furthermore, they may be obligated to oversee initiatives as necessary, thereby facilitating the continuous enhancement of technology services and support strategies within the educational environment.

Key Accountabilities

First-Level Troubleshooting and Support:

· Provide initial troubleshooting by guiding users through in person, via email and IT ticketing system, and over the phone while also offering remote desktop support using Remote Desktop Software.

· Deliver quality service to students and staff in all assigned tasks, consistently upholding GESS values.

· Ensure timely and effective solutions for any technical issues that may arise with GESS technology.

Incident Management:

· Log and track support calls in the designated GESS system(s).

· Prioritize and escalate tickets as required to maintain high levels of customer satisfaction.

· Identify trends in support calls and develop documentation to address frequently occurring issues.

Communication and Reporting:

· Report problems and issues promptly, notifying management of any increasing trends, unusual activities, or repeated issues.

· Provide regular updates to customers on the status of ongoing resolution efforts.

· Attend daily and weekly meetings as requested or required to stay informed and aligned with team objectives.

Continuous Improvement:

· Recommend improvements for technology or systems, including procedural steps, increased training, and enhanced documentation.

· Access and utilize software updates, drivers, knowledge bases, and FAQs to assist in resolving end-user issues.

Collaboration and Support:

· Assist other teams in initiating, designing, and managing effective support solutions as required by the school’s needs.

· Collaborate with internal second-level support and departmental tech teams (Divisional Tech Help Center) for escalated or reassigned tickets.

Technology Development and Testing:

· Support the development and testing of new technologies to ensure operational integrity and functionality.

· Proactively communicate ideas, expectations, and goals while working with others to achieve desired outcomes.

Service Level Agreement (SLA) Management:

· Follow up on tickets approaching SLA deadlines to ensure timely resolution and avoid SLA failures.

Other Duties:

· Perform additional tasks as assigned by the Director of Technology, adapting to the evolving needs of the school environment.

Knowledge and Experience

Education:

· Diploma in Information Technology, Computer Engineering, or Business Information Technology.

Technical Skills:

· Proficient in Windows OS and Apple products.

· Experience with Microsoft Office 365 and computer troubleshooting.

· Knowledge of Mobile Device Management (JAMF or Intunes) is a plus.

· Familiarity with ID Card and digital signature systems is advantageous.

Experience:

· At least three years of IT support experience, preferably in an educational environment.

Soft Skills:

· Strong customer service orientation and effective communication skills.

· Positive attitude, initiative, and the ability to work independently and under pressure.

· Team player with a cooperative mindset.

Adaptability:

· Willingness to learn and adapt to new technologies and evolving IT environments.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

Responsibilities

• Providing 2nd/3rd level support to Network Services
• Problem resolution in customer network issues
• Plan, implement, review and project manage network infrastructure projects and operations
• Test, evaluate and recommend new networking products for customers
• Review and continuously enhance existing network services
• Improve network performance; optimize network usage and bandwidth usage and secure the core network
• Optimize routing policies and capacity management to ensure minimal network latencies and outages
• Secure network with relevant security policies
• Responsive to solve network issues, on standby 24x7
• Assist L1/L2 Engineers to handle customers' issues directly
• Recommend suitable and relevant solutions to solve customers' issues
• Provide maintenance support for all network infrastructure
• Provide monthly network infrastructure performance review report and capacity planning recommendations
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
• Ensure timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning.

• Minimum Diploma or equivalent qualification.
• In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
• Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
• Structured Network Infrastructure for Layer 2 & 3 support.
• Certification in CCNA, CCNP is highly preferred
• Shift work required

We are seeking a dedicated and skilled Platform Engineer with expertise in Oracle Cloud Infrastructure (OCI), BMC, Control-M, Moody's Risk Analytics, and SQL. The ideal candidate will provide technical support and ensure the smooth operation of platforms in a 24x7 environment. This role involves proactive monitoring, incident resolution, and contributing to platform stability and performance.

• 3–6 years of experience in platform engineering, technical support, or related roles

• Proficiency in Oracle Cloud Infrastructure (OCI) and its components.

• Hands-on experience with BMC and Control-M for monitoring and scheduling tasks.

• Strong knowledge of Moody's Risk Analytics tools.

• Advanced SQL skills for query writing, optimization, and troubleshooting.

• Experience in providing 24x7 technical support for mission-critical platforms.

• Strong problem-solving skills to identify and resolve platform issues efficiently.

• Familiarity with ITIL processes and best practices for incident, problem, and change management.

• Detail-oriented and proactive approach to maintaining platform reliability.

• Ability to work in a fast-paced, rotational shift environment.

• Proficiency in Java for automation scripting.

• Hands-on experience with Cypress, Playwright, and Selenium for automation testing.

• Strong understanding of API testing and tools like Postman, REST Assured, or similar.

• Familiarity with performance testing tools like JMeter, LoadRunner, or similar.

• Solid understanding of QA methodologies, test planning, and defect management.

• Experience in testing web applications on multiple browsers and devices.

• Knowledge of CI/CD pipelines and integration with testing frameworks.

• Familiarity with version control systems like Git.

• Proficiency in Java for automation scripting.

• Hands-on experience with Cypress, Playwright, and Selenium for automation testing.

• Strong understanding of API testing and tools like Postman, REST Assured, or similar.

• Familiarity with performance testing tools like JMeter, LoadRunner, or similar.

• Solid understanding of QA methodologies, test planning, and defect management.

• Experience in testing web applications on multiple browsers and devices.

• Knowledge of CI/CD pipelines and integration with testing frameworks.

• Familiarity with version control systems like Git.

Job Description:

• To ensure electrical, instrumentation and control engineering technical scope performance meeting the project specification, budget and stakeholder expectation.
• Identify and responsible the electrical, instrumentation and control engineering deliverables.
• Responsible the electrical, instrumentation and control engineering change order and meeting the delivery lead time and stakeholder expectation.
• Able to read and implement the project technical specification to the project deliverables.
• Attend client/ consultants meeting for technical clarifications and related activities.
• Facilitate the generation of the control, electrical and instrumentation engineering risks and mitigations for the project risk register.
• Manage the electrical and instrumentation package vendors and review vendors’ quotation
• Ensure CIE engineering is completed accurately within schedule and budget
• Conduct FAT/SAT and equipment troubleshooting
• Prepare panel drawings, circuit drawings and all electrical documents
• Prepare instrument data sheets and instrument list
• Prepare automation engineering documentation such as functional description specifications, control philosophy, control system architecture
• Design of Electrical & Instrumentation panels based on water and wastewater treatment process requirements (focus on RO & MBR applications basis)
• Identify instruments, electrical equipment and components to procurement.
• Any other duties commensurate with the role.

Requirements:

• Degree in electrical engineering, electrical and electronics engineering, control and instrumentation or related fields
• Experience in water and wastewater treatment projects a plus
• 5 years and above experience.
• Experience in the industries standard, NORSOK, NEK, PSA, IEC, BS & etc. and hazardous areas classification.
• Willing to travel overseas
• Good verbal and written communication skills in English
• General computer knowledge is essential (MS word, excel, PowerPoint, MS Outlook).

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN) which includes Cyber Security, as well as administering Monitoring and Log Management Tools.

Key Responsibilities include:

• Work closely with CDN providers and application teams to ensure internet websites/mobile apps are healthy in terms of availability, response time and security posture.

• Conduct regular security reviews and finetune WAF and BOT rules to mitigate any cyber threats.

• Administer various monitoring and logging tools, which includes application onboarding and advanced configuration.

• Perform system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

• Build automation wherever possible to improve development team’s agility and reduce human errors.

• Explore, learn and deploy new technologies and provide training to the IT community within the company.

• This position requires periodic system administration outside normal business hours.

Requirements:

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in managing the infrastructure of an eCommerce website.

• Experience with Akamai or equivalent CDN providers preferred.

• Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security (WAF and Bot Mitigation), internet protocols, DNS, virtual server technologies, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

• Administrator experience with Application Performance Monitoring (APM) tools such as Dynatrace and Log Management System (LMS) such as Splunk.

• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

• Strong analytical, project management, communications and interpersonal skills.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

· Proficiency in Oracle Cloud Infrastructure (OCI) and its components.

· Strong knowledge of Moody's Risk Analytics tools.

· 3–6 years of experience in platform engineering, technical support, or related roles.

· Hands-on experience with BMC and Control-M for monitoring and scheduling tasks.

· Advanced SQL skills for query writing, optimization, and troubleshooting.

· Experience in providing 24x7 technical support for mission-critical platforms.

· Familiarity with ITIL processes and best practices for incident, problem, and change management.

· Detail-oriented and proactive approach to maintaining platform reliability.