• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

General Summary of Responsibilities:

• Heads a Property Management Sub Team.
• Responsible to the Director (Ops) for the business result of the Team.
• Undertake continued development of the Team in accordance with the approved business plan.
• Source business for the company / division generally by client contact, networking as well as general promotion of PFS services.
• Undertake training and development of the people within the Team and promote an on-going career path for them within PFS.
• Provide leadership, managerial direction and personal encouragement to all employees within the Team, including guidance on all property management procedures.
• Responsible for the efficacy of complaints management within the Team.
• Liaise with existing building owners on property management performance, including the use of tenant and client surveys.
• Prepare agendas, minutes recording and convene and attend all Council meetings and Annual General Meetings

Requirements

• Degree / Diploma in Building/ Real Estate Management or other related discipline with minimum 6 years of property management experience; inclusive of at least 3 years in a managerial role
• Experience in MCST work and knowledge of BMSMA is a must.
• Matured and independent with the ability to lead team
• Strong negotiation, communication and leadership skill
• Diligent, well organised and committed to excellence

Responsibilities:

• Managing site progress, technical specifications and manpower resources
• Running the project within the allocated budget
• Sizing up the costing for variation order if there is additional and alternation work
• Preparing the project implementation schedule, carrying out the implementation, monitoring delivery, site installation, inspection and handover schedule in accordance to planned project schedule
• Conduct project meetings, site surveys, prepare project submissions, system designs and installation drawings
• Communicating with stakeholders regarding project needs and goals
• Contribute to the planning and development of projects
• Supporting the coordination and management of projects
• Researching information as required
• Admin tasks such as preparing invoices, estimates, scheduling meetings
• Keeping track and reporting on project progress
• Ensure that works activities are carried out in accordance with the Workplace Safety and Health Act and its regulatory requirements.
• Ensure that all staff and sub-contractors are wearing all appropriate PPE during work activities
• Report any incident, accident, near miss, occupational disease, dangerous occurrence, or suspicious risks associated with the threat of terrorism so that prompt action can be taken to address them

Requirements:

• Degree in Electronics & Computer Engineering or related discipline
• Minimum 9 years of engineering or IT experience, with 6 years’ experience in the management and implementation of Integrated Security Management System (ISMS) works
• Non-Degree holder with minimum 12 years of relevant experience may be considered

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.

Requirements:

• VERY Strong leadership skills
• Able to command and handle a staff of 20 people
• Have good Customer service
• Familiar with multi-function printers and photocopier machine's features and specifications is AN ADVANTAGE

Responsibilities:

• Data encoding
• Inventory of copier machines
• Knowledge of accounting is A MUST
• Knowledge in using AUTOCOUNT accounting software is an advantage
• Issuance of invoices
• Collection of payments from customers
• Will perform HR functions such as interviewing, hiring and processing the employment

Responsibilities:

• Determine optimal logistics operating solutions for customer
• To support implementation of projects handover, and on occasion, take the lead to develop and cross-functional implementation of value-added supply chain solutions
• Be responsible for sales lead, tenders and RFQ
• Maintain regular contact and develop new business with existing customers
• Lead the operation team in handling customers’ enquiries
• Consistently monitor our service standards and work with our operations team to drive suppliers and operation teams across all areas of responsibility ie lead times, complaints, escalation
• Work together with relevant stakeholders
• Perform any ad hoc duties / projects as assigned by the management

Requirements:

• Bachelor's degree or equivalent experience in Business
• Excellent written and verbal communication skills
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient in MS Office such as PowerPoint, Excel, Words etc
• Strong in analytical skills
• Customer oriented

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Role Profile

This role is accountable for ensuring that everyone on the team knows and executes his or her role, feels empowered and supported in the role, knows the roles of the other team members and acts upon the belief that those roles will be performed.

Key Responsibilities:

• Plan, manage and implement the maintenance operations effectively to ensure PM schedules and CM are carried out within the maintenance budget and Service Level Agreement
• Plan for improvement in the reliability, maintainability and availability of the system
• Ensure the productions system are maintained and conforms to the contract, code of practices and technical requirements
• Prepare and submit monthly maintenance report
• Attend maintenance meetings with customer periodically to constantly upkeep quality standard as per company QMS
• Upkeep obsolescence management on the maintenance for system and ensure proper change request and upkeep proper documentation changes
• Obtain quotations for materials, equipment and contractors required for maintenance operations and raise PO
• Manage and coach a team of technical support engineers and technicians and ensure that the team is adequately trained to perform the tasks given
• Manage the sub-contractors required for the maintenance operation to ensure that works are done in a professional manner
• Prepare training materials and conduct yearly re-training for customers
• Establish procedures for work at site and ensure all safety measures and proper housekeeping rules are observed at work sites. Inculcate the “safety first” attitude in all workers.
• Carry out plan to consolidate/centralise maintenance staff movement and staff competency to increase efficiency in order to improve profitability.
• Implement and update company records e.g. training matrices, performance reviews, risk assessments
• Communicate KPIs from the strategic annual plan so that each staff is aware
• Perform root cause analysis and resolve problems
• Conduct risk assessments of processes and tasks in the department

Competence (Knowledge, Skills and Abilities):

• Understanding and knowledge of the Singapore security and surveillance sector and its operating environment
• Understanding and knowledge of the Singapore security and surveillance technology in their limitations and applications
• Skills in relating to and servicing the end-users with a win-win mind set
• Skills in people management and employee development
• Good understanding of the software and hardware environment for ICT platform and CCTV/network sensors system
• Sound knowledge and experience in IT, IP networking and network security solution/product
• Preferably with a Professional Certificate in Project Management

Requirements:

• Ability to handle multiple responsibilities in a fast paced and performance driven environment
• Able to converse well with customers on enquiries
• Strong technical knowledge with and certification on in-house products
• Able to deal with routine tasks and may perform tasks with some level of complexity
• Take decisions for own tasks in defined degree of freedom
• Able to solve problems in most cases and within guidelines
• Works independently within guidelines, defined procedures and direction
• Class 3 License is an advantage

Education & Experience:

• Degree in Electronics & Computer Engineering or related discipline
• At least 7 years of experience in a similar capacity
• Preference for candidate with security and surveillance experience

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

· Responsible for managing and directing specific projects and programs throughout Flextronics

· Initiates, monitors and directs projects and programs from inception through delivery.

· Develops and ensures adherence to project and program budgets.

· Organizes project-related activities and communications among departments, customers, vendors and the community.

· Participates with other managers in establishing strategic organizational plans and objectives.

· Directs the activities of program team members and is responsible for planning, budgeting, and maintaining costs for a broad functional area.

· Interacts regularly with executives and customers

· Drives strategies to deliver customer requirements and recommend Flextronics capabilities in manufacturing and engineering services.

· Reviews aggregate program proposals or plan to determine time frame, funding requirements, asset management, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.

· Site representative to support Flex Global Cost Model Process lead by Quotation Manager for existing and new customer quote.

· Coordinate within site team and management to inputs, review and buyoff FGCM roll out by Quotation Manager.

· Be responsible for maintaining specific and program’s quotations. This include any ECO changes, monthly/quarter component price changes, rework, repair, etc

· Ensure Contract and service agreement requirements are adhered to by both Flex and the Customer

· Ensure that operations and the customer work within the bounds of the contract or service agreement.

· Manage the process to set and reset Customer Expectations ensuring there is clear alignment between the internal operations group and the customer.

· Work to ensure ‘ease of doing businesses between Flex and our customers

· Responsible for management of customer satisfaction, the Viewpoint Relationship survey collection and related reviews and corrective actions.

· Reviews high-level program reports and presentations for management, customers and others.

· Coordinates program activities with activities of government regulatory or other governmental agencies.

· Participates in Profit and Loss (P&L) analysis, responsible for tracking relevant metrics and drive action items based on results.

· Contribute to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets through participation of EHS programs.

Participate and adhere to Corporate Social and Environmental ·Responsibility (CSER) policy, programs and procedures.

Requirement

Degree in any discipline

Minimum 5 years experience in Program Management function

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Responsibilities:

• Point of contact for existing customers and pricing enquiry of freight forwarding services
• Handle and assist on RFQ from international customers
• Prepare sales proposal and quotations based on customers requirement
• Follow up on sales proposal and collect customer feedback for improvement
• Maintain good relationship with internal and customers
• Handle customers complaint and to resolve the issue
• Coordinate with operations team in relations to the implementation of RFQ
• Develop new business accounts
• Any ad-hoc matter assigned by superior

Requirements:

• Diploma in Supply Chain Management or equivalent qualification and above
• At least 3 years’ experience within a similar position in freight forwarding industry is preferred
• Proficient in Mircosoft Office (Excel, Powerpoint and Word)
• Independent, highly motivated individual and very resourceful
• Excellence in communication
• Service Oriented
• Sales Driven to meet target

Attachment Description

The trainee should be able to oversee different initiatives or projects of our business, monitors their progress and completion, and ensures that they meet the expectations of the clients.

Specific Responsibilities

1. Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.

2. Meeting with project team members to identify and resolve issues.

3. Submitting project deliverables and ensuring that they adhere to quality standards.

4. Preparing status reports by gathering, analyzing, and summarizing relevant information.

5. Establishing effective project communication plans and ensuring their execution.

6. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.

7. Identifying and developing new opportunities with clients.

8. Obtaining customer acceptance of project deliverables. 9. Managing customer satisfaction within the project transition period.

10. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Mature Mid Career Individuals- $3, 800

This position is open for mid career individuals (Mature, 40 years and above).

Mid career individuals from any qualification level can apply.

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

About Us

SPH Media’s mission is to be the trusted source of news and lifestyle content in Singapore and Asia.

One of our core purposes is to produce credible, balanced, and objective news and analysis, always with a view to uphold the public good and fostering an informed, engaged citizenry.

We welcome talented individuals to join us and grow a career in a vibrant and collaborative environment built around a culture of respect and inclusivity.

As an employer, we are committed to rewarding our people fairly and developing them in their careers.

About the Role

The Manager in the ST Outreach and Engagement team will conceptualise, plan and execute events and the publicity plan for The Straits Times, based on objectives, target audience and requirements.

In this role, your key responsibilities include, but are not limited to the following:

EVENTS

• Be responsible for managing events from start-to-finish (from conceptualising and programming to scheduling, marketing, budgeting, venue-sourcing, developing customer journey plan and producing post-mortem reports)
• Work with internal and external stakeholders to drive event deliverables
• Work with external vendors to execute events efficiently and effectively
• Work with various teams to deliver on targets and ensure that metrics are measured and met
• Ensure sponsor/ partner agreements, and deliverables/ entitlements are fulfilled
• Ideate new ways to make events more engaging
• Ensure events are compliant with policies and guidelines
• Be present on-site to run the event and to ensure operational efficiencies

PUBLICITY & MEDIA MANAGEMENT

• Be responsible for developing and executing marketing strategies, overseeing publicity campaigns, and crafting compelling content to captivate our target audience. This role requires a blend of creative thinking, leadership skills, and hands-on expertise in marketing and copywriting.
• Develop and implement the integrated marketing and communication plans for the respective events
• Craft and edit high quality copy for use on different assets and platforms
• Track, analyze, and report on campaign performance, making data-driven recommendations for improvement.
• Work with internal and external stakeholders to drive deliverables
• Be in charge of surveys and feedbacks for all events - from crafting the questions to analysing results
• Manage media requirements for the various events

Job Requirements

• Relevant diploma or degree
• Minimum 8 years of relevant experience in events management, marketing, engagement and outreach
• Excellent communication and interpersonal skills
• Strong organisational and project management skills
• Experience in public relations and media handling
• Detail-oriented
• Critical thinking and problem-solving skills
• Comfortable with working both independently and collaboratively
• Able to multitask and handle multiple projects simultaneously
• Able to work under pressure and meet tight deadlines
• Comfortable with cross-functional work
• Proficient in both Google Workspace and Microsoft Office Suite

This role is on a 1-year temporary contract.

Roles & Responsibilities

• Undertake audit projects that meet department and other appropriate standards (e.g., ISACA, IIA).
• Conduct risk assessments and audit on IT governance and compliance within required timeline.
• Establish risk-based audit programs and determine scope of review in conjunction with the Senior Manager
• of Internal Audit.
• Work collaboratively with other team members to ensure audit work and other projects undertaken
• throughout the Organisation provides appropriate assurance.
• Influence and facilitate changes to improve the controls environment to mitigate risks to an acceptable level.
• Work with the team to maintain and develop relationships with key stakeholders to help ensure the audit
• work carried out adequately addresses the key risks in the Organisation.
• Ensure management actions plans for control issues identified are followed-up in a timely manner.
• Provide advisory in IT security and system control during pre- and post-implementation.
• Participate in ad-hoc projects

Working Experience

• Minimum 3 or more years of IT/ cybersecurity audit experience in cyber assessment, network and infrastructure security, threat detection, incident response, vulnerability management, security governance, risk, and compliance.
• Experienced in auditing of cloud-based platforms (AWS, Microsoft Azure, Google Cloud), services, and applications.

Job Description:

• Managing the design and coordination of a team of M&E coordinators, Engineers, and BIM modellers.
• Liase with consultants on matters relating to all M&E works.
• Participate in technical meetings and site meetings.
• To assess and resolve any technical or site issues related to M&E drawings and M&E work with consultants and subcontractors
• On-site supervision of work progress
• Maintaining schedules and coordinating the work of subcontractors.
• Assist in finalising accounts of MYE Sub-contractors.

Job Requirements:

• Degree or Diploma in Engineering or Construction related degree
• At least eight (8) years of relevant experience as M&E Manager in large scale projects is an advantage
• Highly motivated, independent, initiative and responsible.
• Great communication and interpersonal skills.

• To develop and submit a Project Interface Plan (PIP) which manages the interface management process throughout the project life cycle.
• To be responsible for the project wide internal and external interface management activities.
• To conduct weekly interface meeting with all stakeholders and interface manager of all contractors (including SC, direct contractors / specialists to be appointed)
• To manage and coordinate with interface manager of all systems to incorporate the finalised interface details into the overall combined services plans /BIM
• To work with BIM coordinator and be responsible for the BIM coordination for development of BIM Model.

Job Requirement

Shall possess an Engineering Degree with at least 10 years of relevant working experience in M&E services coordination OR

A diploma with at least 20 years of relevant working experience in M&E services coordination.

Position Overview:

Join us as an ecommerce Operations Manager and oversee our company’s ecommerce operations, ensuring a seamless and positive customer experience. That involves streamlining processes, optimizing order fulfilment, and enhancing the customer journey in the ever-evolving world of online retail. If you are a motivated and organized individual who can stay ahead of industry trends, adapt quickly to changes in the market, and effectively collaborate, we want you!

eCommerce Operations Manager is responsible for overseeing and managing all the company's eCommerce business operations. We are looking for right candidate to use his/her knowledge and understanding of the ecommerce landscape to identify improvements areas, develop growth strategies and manage the daily operations that drive online sales.

Be at the forefront of managing our ecommerce operations!

In this role, you will:

• Develop and execute strategies to improve customer experience throughout the eCommerce journey.

• Monitor sales performance and track key metrics, analyzing data to identify areas for improvement and implement necessary changes.

• Implement efficient processes and procedures to ensure timely and accurate order fulfillment.

• Utilize customer data analysis to identify patterns, preferences, and pain points and make data-driven decisions.

• Monitor and evaluate the performance of promotional campaigns, making adjustments as needed to maximize their effectiveness.

• Stay updated with industry trends, technologies, and best practices in eCommerce operations, implementing relevant strategies to increase revenue and profitability.

• Collaborate with other departments, including marketing, supply chain, and customer support to ensure seamless integration across all functions.

• Track and analyze inventory levels, ensuring optimal stock availability and minimizing stock-outs or excess inventory.

• Manage customer accounts and provide support, addressing issues or concerns to maintain high customer satisfaction with customer service team.

• Develop and implement strategies to reduce costs, improve operational efficiency, and streamline processes.

Essential skills and qualifications:

• Bachelor's degree in Business, Marketing, or a related field.

• Minimum of 5 years of experience in eCommerce or operations management.

• Strong knowledge of eCommerce platforms, technologies, and industry best practices.

• Excellent organizational and communication skills.

• Proven experience in developing and implementing plans to improve the customer experience.

• Ability to work collaboratively and effectively with cross-functional teams.

• Proficiency in customer data analysis and business intelligence tools.

• Proficient in Mandarin and English to communicate with our headquarters in China.

The character we’re looking for:

• Analytical and problem-solving mindset, with the ability to make data-driven decisions.

• Adaptable and flexible, navigating and thriving in a dynamic eCommerce landscape.

• Results-oriented, with a focus on achieving and exceeding targets.

• Excellent interpersonal and communication skills to effectively collaborate with stakeholders at all levels.

• Self-motivated and organized, with strong attention to detail and the ability to prioritize tasks effectively.

• Strong leadership and decision-making skills to drive successful eCommerce operations.

Job description

· Responsible for the planning, management, and coordination of the MEP Subcontractors testing & Commissioning activities.

· Ensure that the required tests and inspections are performed in accordance with the approved plan.

· Follow-up with subcontractors to resolve any deficiencies that are found.

Job requirement

· Minimum of 10 years engineering experiences in construction industry with relevant diploma.

· Minimum of 5 years construction experience for similar size complexity projects & complexity projects.

Reporting to the Account Director, the Account Manager is expected to:

• Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness
• Manage operations and implementation of through-the-line campaigns
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production
• Ensure projects follow the overall strategic direction of the brand
• Control the financial health of all projects
• Build enduring relationship with clients and inspire client confidence in the Agency
• Actively pursue digital opportunities and innovative ideas

Required Skills & Preferred Qualifications:

• Min. 3 years of account management experience in a creative agency (preferable), or equivalent experience you deem more compelling
• A passion for digital and marketing communications innovations and creativity
• Excellent client management and presentation skills
• Excellence at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
• Ability to serve as a liaison between Production, Creative, Strategic and Development agency divisions
• Proficient in Microsoft Excel and Microsoft PowerPoint

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Service Order and Planning Manager to make an impact!

What will you do?

The Service Order & Planning Manager is responsible to ensure the Service Orders & Contracts are well created and booked according to the Customer’s Purchase Orders ensuring all relevant detailed information are correctly recorded in the IT system. Also responsible for scheduling the execution of Service Operations at the customer site ensuring spare-parts, tools, instructions, workforce, travel optimization, qualified Services Representatives, to allow the service execution team to properly implement the service delivery and the Customer expectations.

As a manager, he/she has to ensure competencies availability and renewal inside his/her team, work capacity, as well as people development.

Activities and areas of responsibility

• Lead Order Management team to ensure on-time order booking into ERP, PO issuance to vendors and spares expedition with Global Supply Chain team.
• Lead Planning team to ensure prompt Work Order scheduling, investigation on Deviation and delivery of spares.
• Collaborate with Service Operation teams to fulfill requirement from customer POs and recognize revenue.
• Work with Project team to ensure synchronized costing and revenue recognition.
• Collaborate with finance to monitor and drive actions to control deferred revenue.
• Liaise with sales team to manage Case Order closure and changes to Service Order requirement.
• Support marketing team on deployment of new offers, sourcing of products and corresponding flow system setups.
• Backup for Order Management and Planning teams
• Develop and maintain required Order Management and Planning competencies to ensure continuity.
• Drive improvement / transformation initiatives related to OM and Planning processes to ensure sustainability and support for business growth.
• Put in place relevant Management System to ensure perfect collaboration, and team collective dynamic.
• Track and implement ambitious People engagement action plan to ensure highest employee satisfaction.
• Ensure competency availability in long term within the team and anticipate competency evolution leveraging tools and processes dedicated to it
• Manage Headcount through dynamic sourcing and attrition plan to ensure appropriate work capability witin the team.
• Participate in the Short Interval Management leading actions under OM and Planners perimeter.

Key Success Factors

• Good interpersonal communication and relationship with others
• Understanding of impact of Services Representative utilization rate and work order management on Profit & Loss
• Proactive communication with Customers to ensure satisfaction.
• Requisite Technical knowledge on Schneider products.
• Capability and ability to escalate issues through the SIM cycles.

What qualifications will make you successful for this role?

• Diploma / University degree in any discipline.
• Managerial experience preferable 5 years or more in Customer Support industry.
• Good understanding on value creation within order booking, contract creation, invoicing, resource scheduling and process governance in overall impact to revenue / profitability of the company.
• Fluent in spoken and written English.
• MS Office (Excel, Word, PowerPoint).
• Proficiency in SAP / Oracle and bFO / bFS would be a plus.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.