Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the Company's Excel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Industry: Education / International schools

Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

• MNC, 5 days, North
• $4000 - $4800, performance bonus
• Career advancement

Job scope:

• Operate and maintain advanced probe card analyzers and QA equipment, ensuring compliance with operational standards and functionality benchmarks.
• Prepare, debug, and validate test files for probe card certification, ensuring alignment with precise technical specifications and quality criteria.
• Conduct in-depth investigations and resolve probe card related issues,employing a methodical approach to diagnose root cause and implement corrective measures.
• Engage proactively with relevant departments to maintain QA readiness for all certification processes, ensuring seamless coordination on quality-related challenges.
• Serve as a liaison with headquarters and customers on new certification processes, offering technicial updates and managing expectations effectively.
• Contribute to the continuous improvement of QA processes, leveraging industry insights to enhance operational efficiency and quality outcomes.
• Take on supplementary duties as required, supporting the team in achieving project goals.

Requirements:

• Minimum a Diploma/Degree in Electronics, Mechanical Engineering or equivalent.
• Knowledge in wafer testing or probe card is an advantage
• Good communication and written skills
• Able to start within short notice will be an advantage

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Responsibilites

• Facilitate improvement projects initiatives derived from Quality, Process and
  Productivity concerns.
• Initiate process streamline on new device configuration leads to defect prevention.
• Participate with customers status of projects in-line with internal Quality issue improvement.
• Follow-up closely with supervisor & team to monitor improvement project status and closures.
• Perform regular monitoring and audit verification of the committed actionable
• Maintain updating of the relevant QMS system for QA (NPI/QCAR/FMEA/Control Plan).

Requirements

• Degree in Electronics or Engineering or related field.
• Basic knowledge in MS office (Word, Excel, PowerPoint).
• Good communication and interpersonal skills both verbal and written.
• Knowledge in basic manufacturing solving problem tools (8D, FMEA, Control Plan) and statistical tools (SPC) are an advantage.
• Highly motivated to learn new skills / systems / analytical tools used in manufacturing operations.

Job Description

• Industry/ Organization Type: Manufacturing & Production
• Position Title: QA Executive/Senior QA Executive
• Working Location: Redhill (Near to the MRT)
• Working Hours: 5 days a week (Flexi Hours)
• Salary Package: Up to $5000 (Basic) + $88 (Fixed Allowance) + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Conduct regular quality assessments to troubleshoot and resolve issues with product functionality.
• Partner with R&D to evaluate new products or parts and generate detailed quality reports.
• Execute functional, performance, and reliability tests.
• Maintain compliance with Quality Management Systems, including ISO 9001.
• Provide expert QMS advice and lead continuous improvement efforts across all business units.
• Manage ESG projects from initiation to completion, aligning with corporate sustainability goals.
• Create and oversee project plans, timelines, and budgets, ensuring efficient resource coordination.
• Lead cross-functional teams to deliver projects on schedule and within budget.
• Perform additional duties as delegated by the team leader.

APPLY NOW!!!

• Bachelor’s degree in Electronic and Electrical Engineering.
• At least 2 years of experience in operations, quality, and engineering within the manufacturing sector.
• Proficient in Quality System Standards, including ISO9001, ISO14001, and ISO45001.
• Solid understanding of sustainability concepts, ESG frameworks, and current industry trends.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68795 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Descriptions:

• Assist in maintaining and updating all the Quality Management System (QMS) Documentation
• Support the maintenance and improvement of Quality Management System
• Assist in monitoring the progress or implementation and effectiveness of Quality Management System (QMS) for relevant standards such as:

a) ISO/IEC 17020: 2012 – Inspection Body

b) ISO/IEC 17025: 2017 – Laboratory

c) ISO/IEC 17065: 2012 – Product Certification

• Assist with training in quality awareness
• Assist in keeping track of relevant quality standards, and ensure compliance and preparedness for External Audit
• Assist QA/QC Manager with Internal and External Audit
• Perform any ad-hoc duties as and when assigned

Requirements:

• Preferably a Bachelor’s Degree in Civil Engineering, Geology or equivalent
• At least two (2) years’ working experience in a similar role.
• Well-versed in quality assurance, quality control and the application of relevant accreditation standards such as ISO/IEC 17020, ISO/IEC 17025, ISO/IEC 17065 standards etc
• Excellent writing skills
• Only Singaporeans

You may send your resume / CV to email address directly: [email protected]

We are seeking a highly skilled and experienced Software Quality Assurance (QA) Lead to oversee the testing and quality assurance efforts for our web application projects. The ideal candidate will ensure the delivery of high-quality software by implementing robust testing strategies, managing a team of QA engineers, and collaborating with cross-functional teams to meet project goals and timelines.

Role & Responsibilities:

• Develop and implement QA strategies, test plans, and scripts for web and mobile applications.
• Lead and mentor a QA team, fostering collaboration with development and other stakeholders.
• Oversee all phases of testing, including functional, regression, performance, and security testing.
• Manage manual and automated testing efforts across multiple platforms (PC/Android/iOS).
• Identify and resolve software defects, collaborating with development teams to improve processes.
• Drive the adoption of automation testing frameworks and tools, optimizing test environments.
• Ensure compliance with security, accessibility, and regulatory standards.
• Promote a quality-focused culture throughout the development lifecycle.

Ideal candidate:

• 5+ years in software quality assurance, including 2+ years in a lead role.
• Strong understanding of web application architecture, testing methodologies, and SDLC.
• Experience with QA tools (e.g., Selenium, JIRA, Postman) and automation tools (e.g., Katalon, pCloudy).
• Familiarity with CI/CD pipelines, Agile/Scrum, and DevOps practices.
• Knowledge of performance testing tools (e.g., JMeter, LoadRunner) and scripting languages (e.g., Python, JavaScript).
• Hands-on experience with mobile and Svelte-based app testing frameworks.
• Strong leadership, problem-solving, and communication skills.
• Familiarity with Linux, Windows, Amazon Cloud, and EKS.

Job Description & Requirements

• Leading root cause analysis & corrective action in non-conformance investigation

• Establishing quality inspection plans, COC, procedures / work instructions / API testing

• Responsible for performing gap analysis on standards revision and revise procedure / work instructions

• Attend to customer/ supplier / internal /certification audits & technical queries.

Requirements

• Min Diploma in Mechanical Engineering or equivalent

• Min 1 year of working experience in Oil & Gas / Metal Machining Industry

• Experience in using measuring instruments such as caliper, bore gage, micrometer etc

• Able to work 5.5 workdays

2. SKILLS

Web Testing

Tactics

Game Development

Strong Attention To Detail

MetaL

Unit Testing

Investigation

Root Cause Analysis

Quality Inspection

Machining

C#

Debugging

API

Mechanical Engineering

C++

Position: QA/QC Assistant (Job ID: 19415)

• AWS + Variable Bonus

Company: Trading Company

Location: West

Job Description:

➤ Carry out daily hygiene inspection to ensure stringent reinforcement of food hygiene safety in practice.
➤ Perform routine quality checks on raw materials, in-process products, and finished goods.
➤ Prepare and maintain relevant food safety records.
➤ Ensure microbiological laboratory carried out are according to Companies and Governments’ regulatory standards.
➤ Assist in monitoring production processes to maintain quality control and food safety guidelines.
➤ Assist in customers’ feedback and discuss with relevant departments on the corrective and preventive actions required.
➤ Assist in internal/ external and regulatory audits.
➤ Assist with maintaining quality documentation, ensuring all records are up-to-date and accurate.
➤ Ensure sanitation practices and pest control system are in place at all times.
➤ Work closely with production staff to foster a culture of quality and continuous improvement.
➤ Other ad-hoc duties as assigned from time to time.

Job Requirements:

➤ Minimum Diploma/ Advanced/ Higher/ Graduate Diploma, Bachelors’ Degree in Food Science/ Technology.
➤ Minimum 1-2 years of experience as a QA/ QC role in Food Manufacturing industry would be preferred.
➤ Strong attention to detail with excellent documentation and organizational skills.
➤ Ability to work well in a fast-paced environment and handle multiple tasks.
➤ Ability to work independently and as part of a team.
➤ Proficiency in English and Mandarin to liaise with Mandarin speaking production staffs and associates.

Interested applicants please send your resume to Jing Ling with email subject header “Job Application for QA/QC Assistant (Job ID: 19415)”.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
Direct: +65 6239-4223 | General: +65 6732-6933 | Fax: +65 6733-2761
Email: [email protected]

URL: www.pasona.com.sg

EA License No:90C4069

Boon Lay

Job Responsibilities:

• Carry out hygiene inspection to ensure stringent reinforcement of Food & Hygiene safety in practice.
• Prepare and maintain relevant food safety records.
• Conducting quality inspections and tests on raw materials, work-in-progress, and finished goods to ensure they meet established standards and specifications.
• Ensure microbiological laboratory carried out are according to company and government regulatory standard.
• Assist in customers' feedback and discuss with relevant departments on the corrective and preventive actions required.
• Assist in internal, external, and regulatory audits.
• Ensure sanitation practices and pest control system is always in place.
• Collaborate and work effectively within cross-functional teams.
• To carry other duties as assigned from time to time.

Job Requirements:

• Candidate must possess at least Diploma/ Advanced/ Higher/ Graduate Diploma, Bachelor's Degree in Food Science & Technology or in any field.
• Minimum 1-2 years of working experience in QA/ QC role, preferably within the food manufacturing industry.
• Strong attention to detail and ability to follow detailed procedures and protocols.
• Excellent problem-solving and analytical skills, with the ability to identify and resolve issues.
• Good communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Able to manage multi-tasks and easily adapt to changing situations.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Job Responsiblities

• Operate and maintain Probe card analysers and QA equipment
• Prepare / debug test files for probe card certifications
• Involve in the investigation and troubleshooting of probe card related issues
• Work closely with relevant department, ensure QA section’s readiness to handle all certification needs
• Follow up and liaise with HQ / customer on new certification processes

Requirements

Years of Experience: Min. 2-3 years of working experiences in Semiconductors industries.

Education Level: Diploma/Degree in Electronics/Mechatronics Engineering or equivalent

Language Requirement: English

Commencement Date: ASAP

Workplace Location: Ang Mo Kio, Techplace 1 (easily accessible to public transport)

*Please apply this position via Apply Now button with the following informaton in the resume:

• Career work experiences and job responsibilities
• Current and Expected Salary
• Reason for leaving
• Date of Availbility
• Education background

*We regret that only shortlisted candidates will be contacted.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Assurance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the creating and executing methods and procedures for the inspection, testing, and evaluation of the products and production equipment.
• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Ensuring that corrective measures and deviations meet with the standards
• Ensuring that documentation is compliance with the Experienced Professional

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

QA Technician (Pail/SMD and Large Steel Drum)

Basic Salary - $1400 - $2000
Working hours – Mon to Thu 7.30am-5pm, Fri 7.30am- 4pm (5 days)
Working location - Pioneer

Job Scopes:

They are packaging company.

Summary: To help the process flow be more effective are in good condition and to ensure that only good quality products are delivered to customers and meet customer requirement. (Report to QC manager).

• Perform Final Inspection
• Testing on incoming goods ie . Paint/Lacquer/Steel (Every batch)
• In Process quality verification (Min Twice a day)
• Inhouse Measuring Equipment’s calibration (Twice yearly)
• Documentation – Process records / Test report
• Raise Non-Conformity Report (Daily)
• Drums performance testing (UN test)
• Others – Ad-hoc basis Example: First Article Inspection, Customer complaint investigation, Product Packaging Test
• Liaising with production, Logistics, Supply Chain/Store, Sales & Marketing departments.

Job Requirements:

• 2 years working experience in manufacturing site preferred
• Basic computer knowledge
• Knowledge in ISO procedure & statistical analysis (advantage)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Carry out tasks as per instructed by organization upper management
• Faciliate all aspects of operational and administrative needs of daily operations
• Prepare reports and documentations as per instructed by organization upper management
• Must be well-versed in operating Microsoft Office Suite
• Must be comfortable in performing tasks beyond usual scope, which are deemed critical for daily operations
• Provide support in the daily eldercare operations
• Manage communications between elderly clients, caregivers, next-of-kins and facilitate resolving of various matters and issues.
• Volunteering at eldercare facilities can be counted as job experience

Speak Vietnamese if can as our Staff and customers majority are Vietnamese.

- Must be able to work nights shift and on weekends.

- Recruiting, training and supervising staff.

- Managing budgets.

- Ensuring compliance with licensing, hygiene and health and safety legislation.

- Overseeing stock levels and ordering supplies.

- Handling customer feedback.

- Preparing and presenting staffing/sales reports.

- Liaising with customers, employees, suppliers, licensing authorities and sales representatives.

- Making improvements to the running of the business and developing the restaurant.

• Oversee daily operations to ensure smooth and efficient production processes.
• Manage production schedules, ensuring timely delivery and product quality.
• Supervise operational teams, providing leadership and guidance to improve performance.
• Ensure compliance with all safety, health, and food quality regulations.
• Optimize production processes and implement continuous improvement initiatives.
• Monitor inventory levels and ensure efficient stock management.
• Proven experience in operations management, ideally in food manufacturing.
• Strong leadership and team management skills.
• Ability to work night shifts and flexible working hours.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication skills, both written and verbal.
• Ability to work under pressure and meet deadlines

1. Planning and scheduling manpower for day-to-day operations
2. Follow up and keep an update to customer request and feedbacks
3. Work closely with the sales manager and providing accurate schedule to them
4. Send out reminder text/call to customer daily
5. Resolving daily situation if any
6. Responsible for staff performance & discipline
7. Tabulate worker OT and submit to HR monthly
8. Prepare and compile monthly reports to relevant client
9. Prepare new staff on-boarding and off-boarding
10. Monitor training and development needs
11. Other related duties as assigned

Overview:

We are seeking a motivated and experienced Manager to oversee our team of Consultants. This role is essential in driving sales, providing exceptional customer service, and enhancing our brand's presence in the market. The ideal candidate will have a strong background in interior design and curtain sales, along with proven outdoor sales experience.

Key Responsibilities:

• Recruitment & Training: Hire and train a team of Consultants, ensuring they have the skills and knowledge needed to succeed in the field.
• Sales Management: Oversee on-site sales activities, guiding the team to meet and exceed sales targets while maintaining high customer satisfaction.
• Customer Engagement: Foster strong relationships with clients, addressing their needs and preferences to deliver tailored solutions.
• Sales Strategy: Develop and implement effective sales strategies to enhance product visibility and drive revenue growth.
• Market Analysis: Monitor market trends and competitor activities to identify new opportunities for growth.
• Reporting: Track and report sales performance metrics, providing insights to senior management on areas for improvement.

Qualifications:

• Experience: Minimum of 10 years in outdoor sales experience.
• Skills: Strong understanding of the sales process, exceptional communication skills, and a customer-centric mindset.
• Results-Driven: Proven track record of meeting or exceeding sales targets in a competitive environment.
• Leadership: Ability to inspire and motivate a team, fostering a collaborative and high-performance culture.

• Manager - Team Manager role, running your own P&L
• Specialisation in one of the disciplines – Technology, Technology Sales, Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service, Contracting
• Be part of a successful business

About Us

PageGroup has been bringing the world's best employers and brightest professionals together for over 40 years. Operating through four internationally recognized and respected brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, we have the global strength to think and act beyond the boundaries of location or business function.

We are a B2B group within the ‘information sales’ space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services. As we continue to invest in this business, we are looking to hire new Consultants for our desks.

Job Description

Reporting to the Associate Director/Director for this business, the role will be responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

• Sourcing - be a key point of contact for the internal (HR) talent acquisition needs
• Lead Generation – drive activities, events, meetings for the purpose of networking and generating leads that are commercial important for the business
• Key Account Management – we partner with most top brands with their recruitment needs for the Singapore market so this role will be responsible for managing some of these key relationships
• Team Management – if you are someone with a passion to lead a sales business
• Engagement – use social media, events, cold calling as an engagement tool to drive new business development
• Closing – we are looking for someone with excellent negotiation skills as this role requires an ability to close

The Successful Applicant

• Bachelors’ Degree with at least 6 years experience of having worked in a recruitment company, with minimum 3 years in a people management role would be an advantage
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector
• Must be proficient in Mandarin as the role will be managing and working directly with mandarin speaking clients from China.

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 25 days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

Contact

Junie Lim (Lic No: R1770586/ EA no:18S9099)

Phone number

+65 6416 9864

Michael Page International Pte Ltd | Registration No. 199804751N

Need to oversee the whole operation for cleaning , worker schedule arrangement . Arrange for suitable course for workers to attend . Costing of the work. Bring in new project to increase company revenue . Workers safety must also be maintain. recruitment of new workers be it local or oversea to do the work properly .

• To be the person responsible for your own business unit.
• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience
• To enforce and monitor that all operational standards, as per policies, SOP and quality measures are in place at all times
• To constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly
• To ensure that the outlet reaches its sales target
• To maximize profitability of the bar by increasing turnover (revenues and covers). A keen eye for numbers
• To liaise with the Kitchen to ensure a consistently good standard of food quality, efficient profitability and creative presentation

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Overseeing a department responsibilities include:

• Hiring and training: Recruiting, onboarding, and training employees
• Setting goals: Establishing goals and objectives for the team
• Delegating tasks: Assigning tasks and responsibilities to team members
• Providing guidance: Supporting and guiding team members
• Monitoring performance: Evaluating employee performance and providing feedback
• Managing budgets: Managing resources and budgets effectively
• Ensuring compliance: Ensuring compliance with company policies and procedures
• Resolving conflicts: Resolving conflicts between team members or customers
• Communicating updates: Communicating business updates to employees
• Creating reports: Creating progress reports for senior leaders

Should have strong leadership, communication, and interpersonal skills. Should also be able to analyze processes and information, identify problems, and develop solutions.

JOB DESCRIPTION
Ensuring.

Optimizing profits by controlling costs. company policies are followed

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.


JOB REQUIREMENTS
2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Job Description & Requirements

1. Operational Management:

• Oversee the daily operations of all F&B outlets, including restaurants, bars, and catering services.
• Ensure that all food and beverages are prepared and served according to quality standards.
• Monitor and manage inventory, ordering supplies as needed.

2. Staff Management:

• Hire, train, and manage staff, including servers, chefs, bartenders, and other personnel.
• Create work schedules and assign duties to ensure smooth operations.
• Motivate and lead the team to provide excellent customer service.

3. Customer Service:

• Ensure that customers have a positive dining experience.
• Handle customer complaints and resolve any issues that arise.
• Collect and analyze customer feedback to improve service and offerings.

4. Financial Management:

• Develop and manage budgets for F&Boperations.
• Monitor financial performance, includingsales, expenses, and profitability.
• Implement cost control measures tomaximize profits.

5. Menu Planning and Development:

• Work with chefs to create and updatemenus, considering customer preferencesand seasonal ingredients.
• Ensure that the menu is well-balanced,appealing, and priced appropriately.

6. Compliance and Safety:

• Ensure compliance with health, safety,and hygiene regulations.
• Conduct regular inspections to maintainhigh standards of cleanliness and safety.
• Stay updated on local and national foodsafety regulations.

7. Marketing and Promotion:

• Collaborate with the marketing team topromote F&B services through advertising,promotions, and special events.
• Develop strategies to attract morecustomers and increase revenue.

8. Supplier and Vendor Relations:

• Negotiate contracts with suppliers andvendors for food, beverages, and othersupplies.
• Build and maintain strong relationshipswith key suppliers.

9. Innovation and Improvement:

• Continuously seek ways to improve thequality of food and service.
• Stay informed about industry trends andincorporate innovative ideas into thebusiness.

Responsibilities

• Develop daily/monthly operational and financial reports, dashboard/matrix to keep track of department’s productivity and financial performance.
• Monthly review of Transportation department’s financial performance against historical results, forecasts, and budgets, and provide recommendations to reduce redundancy, improve efficiency and ensure financial targets are met.
• Timely review of accuracy of Transportation statistics required for weekly and monthly reporting purposes.
• Review department’s billing and statistical recording processes and implement procedures to straighten any process inefficiencies and ensure billing and data records are timely, accurate and complete.
• Maintenance of daily and monthly operational data for statistical reporting.
• Involved in contract tender exercise for department’s required products and services with Procurement and respective Operations teams and conduct detailed review of terms and clauses for contractual agreements.
• Support and review financial aspects of operational projects and initiatives which drive process improvements and guest satisfaction.
• Develop and review Standard Operating Procedures (SOPs) to ensure procedures are in line with Finance, Procurement and Compliance requirements.
• Review of Transportation department’s contractual and purchase requisition listing to ensure timelines are complied with Procurement and Compliance requirements.
• Perform ad hoc and routine analyses supported with data and financial projections/impact as assigned by Management for strategy and operational decision-making purposes.
• Interpret and analyze business statistical data to support Operations teams with execution of process enhancement initiatives.
• Spearhead on the development and maintenance of annual operating and capital budgets and preparation of budget justifications for Transportation departments.
• Key liaison between Transportation and other internal stakeholders (Procurement, Compliance, Finance) to address questions relating to department’s financial performance, reports and any relevant processes.

Requirements

• Minimum 3 years work experience in similar capacity
• Proficiency in use of Microsoft Office including Word, Excel, Powerpoint and Outlook
• Possess good written and verbal communication skills
• Proven analytical and problem-solving skills, and great attention to detail
• Team player and takes initiative to assist other team members when required
• Able to work independently in a dynamic and fast-paced environment
• Able to recruit, motivate and direct Team Members in a professional capacity