Alluora is a leading beauty products company specialising in skincare, body care, and hair care. We are dedicated to delivering high-quality products to our customers and enhancing their beauty routines. Our products are sold online through platforms like TikTok and Shopee.

Job Summary: We are seeking a lively and engaging Full-Time Live Streamer to join our Alluora Pte Ltd team. As a Live Streamer, you will be responsible for hosting live streaming events, interacting with our audience, and showcasing our beauty products in an exciting and informative manner.

KEY RESPONSIBILITIES:

• Attend Company Events when needed.
• Prepare pre-marketing video before live streaming
• Pre-preparation of live streams
• Host regular livestream sessions on TikTok and Shopee to showcase Alluora's products, educating and engaging with potential customers.
• Develop creative and engaging content to drive brand awareness and sales.
• Interact with viewers in real-time, responding to comments, questions, and feedback to build a strong online community.
• Analyse livestream metrics (viewership, engagement, sales conversion) to improve content performance and drive continuous growth.
• Collaborate with the marketing team to create and execute content strategies, promotional events, and product launches.

REQUIREMENT:

• Passionate about beauty products, skincare, body care, and hair care.
• Prior experience in live streaming, social media influencing, or sales is a plus.
• Excellent communication and presentation skills.
• Comfortable on camera and able to engage audiences effectively.
• Flexibilities
• Adaptabilities
• Multitasking
• Ability to work independently and as part of a team

HOW TO APPLY:

If you are passionate about beauty and love engaging with audiences, we'd love to hear from you!

Please send your resume and portfolio to [email protected] or Whatsapp Us @ +65 8509 5375

Join us at Alluora Pte Ltd and be a part of our journey to enhance beauty experiences worldwide

Responsibilities

• Product Management – Data analytics on the business drivers of the Cash Management product
• Product Development – Working on new products/projects to be launched for the Cash Management franchise, including documentation, UAT testing and process flow/commercialization once live

Requirements

• Good experience and knowledge in transaction banking and cash management preferred
• Good and broad knowledge on payment clearing, payment file formats MT/ISO20022, SEPA and SWIFT
• Good knowledge on accounting/settlement
• Basic knowledge on acquisition and reporting for cash management
• Hands-on experience in testing end-to-end payment systems

Position Summary

The IT Governance Specialist, as a 1.5 line of defense, is responsible for defining, formulating, governing, reporting and controlling of the IT and cyber risk (Information Security) related frameworks, policies, processes and procedures for the organisation. The incumbent plays a control function and works closely with the first, second and third lines of defense. The incumbent will be an intermediary, advisor and domain expert to the business stakeholders on IT and cyber security matters.

Key Responsibilities

• Interface with the second and third lines of defense and will be the single point of contact (working with first line) for all risk, audit and regulatory related matters
• Collaborate with second line of defense to implement and drive strategic initiatives to enhance the firm's technology risk management capabilities and awareness, in line with industry best practices and the firm's standards and regulatory requirements
• Identify and escalate emerging and upstream technology risks through execution of the Firm’s risk management framework tools, including risk event management, reporting, and action plan tracking
• Provide advisory to stakeholders and constituents regarding their IT/security obligations, facilitating acceptable outcomes
• Liaise with diverse teams to drive and conduct regulatory and IT compliance self-assessment programmes, risk awareness trainings and so on
• Liaise with diverse teams to perform risk and control self-assessment (RCSA) testing, gathering and validating KRIs, dealing with incidents, availability management, etc
• Partner and work with internal stakeholders to review, identify, streamline and implement process improvements with regards to IT and cyber risk management
• Manage IT related audits, regulatory inspections (including regulatory meeting and request for information)
• Review audit findings with key stakeholders to determine action plans and verify remedial solutions for closure
• Communicate and provide guidance of new IT related policies, standards to relevant stakeholders
• Provide advice on IT and cyber risk management matters as required
• Prepare ad-hoc and periodic regulatory and management reports
• Ability to innovate, automate and strategies as required

Requirement

• At least 7 years of experience in IT Governance or risk management
• Has worked in the financial or payment industry and is familiar with MAS and CCOP regulatory requirements or equivalent
• Experience in IT/Cyber operations/governance/audit/regulatory compliance
• Strong knowledge of regulatory requirements, IT Governance practices, operations risk management processes and industry trends/practices (e.g. NIST framework, MAS requirements, ISO 27001 standard, PS Act, etc.).
• Certifications such as CGEIT, CISA, CISM, CISSP, CRISC or any relevant certification is a plus
• Good project management, time management and problem-solving skills
• An eye for details, able to work well under pressure and respond to tight deadlines
• Team player and able to work independently
• Good communication, presentation and business writing skills
• Possess a strong control and process management mindset, able to perform deep-dive investigations and crunching for control and process issues
• Banking Computer Services Pte Ltd (a subsidiary of Network for Electronic Transfers (Singapore) Pte Ltd)

JOB SUMMARY

A critical member of the team, the Service Technician balances a passion for people, a broad technical expertise, and excellence in retail practices.

A Service Technician is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding in store brand experiences. A Service Technician works directly with riders, both present and remote, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep them riding longer and better. Service Technicians work collaboratively and hands-on with staff and local riders as a host, mentor, brand advocate, and technical service ace. The Service Technician provides exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.

HOW YOU’LL MAKE A DIFFERENCE

• Meeting and making a connection with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs from a pre-set service menu or tune ups and a la cart service.

• Contribute to the larger Specialized R&D team by closing the feedback loop; providing insights from both the technician's perspective and remitting valuable critique and reaction from our riders.

• Speak authoritatively on technical matters as they relate and pertain to our bicycles; be the expert

• Assists customers in an enthusiastic and courteous manner; provides “wow” customer service.

• Responsible for properly taking in all service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of repairs

• Advises and assists customers with their product/service selection without bias.

• Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.

• Assists with bike sales with technical consulting, and any other bike floor duties as needed.

• Deliver best in class rider-service that ensures ongoing service and high levels of rider satisfaction

• General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty

• Proficiency in point of sale systems and store operational websites

• Regular, dependable attendance and punctuality

WHAT YOU NEED TO WIN

• Passion for cycling and the Specialized brand

• Excellent communication with the ability to effectively interact with riders and team members

• Must be able to work as business dictates which includes weekends

• Ability to stand for extensive time periods; while occasionally walking, kneeling

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Who We Are:

Spemocean is one of the world's leading service providers in the offshore oil and gas industry, specializing in upstream operations. With satellite offices in Qatar, Dubai, Thailand, and China, we are in an exciting expansion phase of our global footprint.

Based in Singapore's central business district, we have evolved from a regional service provider to a global player in offshore drilling and production operations. Our company prides itself on delivering first-class turnkey solutions and executing projects with professionalism and excellence.

If you are a dynamic individual ready to join a fast-growing and expanding organization, we want to hear from you!

General Responsibilities:

• Prepare and maintain a full set of accounts, including timely month-end closing, management reports, cash flow statements, and financial reporting to line managers and stakeholders.
• Liaise with and manage the Company Secretary, auditors, and tax agents for statutory filing purposes.
• Prepare invoices, review contracts, and process bills for payment.
• Manage and follow up on communications with English and Chinese-speaking clients and vendors regarding accounts payable and receivable matters.
• Monitor and manage the company’s cash flow and expenses efficiently.
• Assist in the preparation and submission of tender documents for project requirements.
• Support HR and operational functions, including vendor sourcing and other related administrative duties.
• Prepare and assist with statutory filings and related documentation.
• Handle GST submissions and manage applications and claims for government grants.
• Take on ad-hoc administrative projects and tasks as assigned by the management.

Job Requirements:

• ACCA qualification / Degree holder in a relevant field is preferred.
• Proficiency in MYOB accounting software is an advantage.
• Minimum 2–4 years of relevant work experience in accounting and administration.
• Excellent verbal and written communication skills, with good negotiation abilities.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Ability to multi-task, remain meticulous, and work independently in a fast-paced environment.
• Strong organizational and record-keeping skills, with a commitment to meeting deadlines.
• High ethical standards and ability to handle confidential information with discretion.
• Familiarity with GST regulations and government grant processes in Singapore.
• Self-motivated, resourceful, and adaptable to dynamic work environments.
• Able to manage tight deadlines and handle multiple priorities effectively.

What We Offer:

• A dynamic and collaborative work environment in the prestigious Central Business District of Singapore.
• Opportunities to grow and develop within a global organization.
• Exposure to exciting offshore oil and gas projects with worldwide operations.

What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Description;

Perform full facial, slimming, hair removal, and/or wellness treatments for the customer.

Provide basic professional skin or body analysis and consultation.

Handle customer enquiries, booking of appointments and receive customers upon arrival.

Identify customers’ needs and recommend suitable products and treatments to customers.

Keeping good relationships and building a rapport with clients to ensure retention and referrals.

Requirements:

Min 3 years of related working experience required.

A candidate who has a beauty/beautician-certified certificate will be an advantage

Team player, passionate to assist customers to achieve their goals.

Willing to learn, positive working attitude.

Good interpersonal skills, customer oriented.

Job Description & Requirements

· Provide consistent professional spa massage (either body or foot) in accordance with spa standards.

· Ensure high level of service standards

· Responsible for the maintenance of cleanliness and neatness of the spa facilities, Treatment rooms and other parts of the spa.

· Handle customer queries and concerns efficiently and politely

· Follow and comply with the instructions given by Spa Manager

Requirements

· At lesat 2 years of experience

· Preferably with certificate or massage certification

· Able to commit on weekends/public holidays

· Able to work long hours and overtime

· Pleasant personality and hardworking

Responsibilities:

• Maintain and adopt Agile best practices and lifecycles for process workflows (e.g., Kanban, CI/CD)
• Collaborate with business users and business analysts to refine and understand both functional and non-functional requirement during SIT & UAT stages.
• Develop automated test scripts to validate functional and technical requirements in data processing pipeline and to perform data quality checks
• Collaborate with data analysts in profiling data and monitoring data trends
• Collaborate with Developers/DevOps Engineers on code management, peer review, continuous integrated testing in CI/CD pipelines
• Assure quality at different phases of SDLC by adhering to process and strategies defined by Eastspring IT
• Execute manual / automated / exploratory tests and provide QA sign-off to business users for releases
• Maintain test process, design and execution artifacts in test management system complying the audit regulations
• Prepare testing traceability reports and other testing metrics.

Requirements:

• Recognized degree or higher in Computer Science or related Engineering fields.
• At least 7-10 years of working experience in Test Automation, using test frameworks for Database (ETL Testing) and Data analytical testing.
• Working knowledge in testing Data management platform tools same-as/similar-to ‘Golden Source’
• Sound knowledge in Java programming, SQL queries and Cucumber (Java) testing framework.
• Good knowledge in testing scheduling/orchestration tools (like Control-M, Azure Data Factory)
• Working knowledge of relational databases and comfortable with testing SQL jobs and stored procedures with awareness of data security.
• Basic understanding of data quality, profiling, and analytics concepts.
• Working experience with test management tools such as Jira with Xray / Zephyr
• Working knowledge of tools such as bitbucket, Jenkins, confluence and familiar with Git branching model
• Working experience in Agile projects, Behavior Driven Development (BDD) approach to software development and testing.
• Good to have basic programming knowledge in Python
• Good to have knowledge of Azure cloud platform.
• Good to have working experience in investment Bank or Asset Management industry.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Our esteemed client, an established MNC, is searching for a QA Assistant Engineer/Engineer:

Job Responsibilities:

• Inspect outgoing and incoming parts according to established procedures and specifications, including incoming process inspections.
• Maintain accurate quality records and manage quality-related data.
• Identify and escalate quality issues to the appropriate personnel for resolution.
• Ensure segregation of non-conforming products to prevent mixing with conforming products.
• Authorize rejection of parts that do not meet quality standards.
• Approve the release of conforming parts for storage and subsequent delivery.
• Conduct routine factory tests and inspections on completed switchboards.
• Perform testing and commissioning of switchboards on-site or on vessels, ensuring customer satisfaction, and address warranty claims or quality concerns.
• Conduct official tests on switchboards with surveyors, consultants, or customers as required.
• Support the manager in fulfilling quality responsibilities and achieving objectives.
• Maintain cleanliness and organization in the QA Department.
• Adhere to safety protocols during all tasks.
• Use calibrated instruments for inspections to ensure accuracy.
• Initiate actions to prevent product non-conformities.
• Propose and implement solutions for identified issues.
• Verify the effectiveness of implemented solutions.
• Control further processing or delivery of non-conforming products until issues are resolved.
• Undertake additional responsibilities as assigned by supervisors.
• Comply with the Quality Management System procedures for effective implementation and control.

Job Requirements:

• Diploma or Degree in Electrical Engineering.
• Prefer 2 to 3 years of QA experience in marine or industrial field.
• Experience in testing of switchboards/panels will be an advantage.
• Willing to work onboard the vessel and travel occasionally.

Additional Information:

• Salary: Up to SGD 3,500 +AWS +VB (2 Months)
• Working Location: Tuas Crescent
• Working Days: 5-day work week
• Working Hours: 8:15 am to 5:45 pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Job Description:

• Provide daily administrative support to ensure smooth office operations
• Manage office supplies and place orders as needed
• Handle orders items for HR, Finance and Project purposes
• Oversee general office maintenance, copiers, printers, pest control, etc.
• Serve as the office receptionist
• Answer phone calls and relay messages
• Update and circulate contact lists
• Assist in Project Tender / Project Site Paperwork
• MS Office experience required
• Check worker timesheet

Requirements:

• At least 2 years of experience in an administrative role
• Basic computer skills
• Strong command of English, both written and spoken, is preferred

We are seeking a highly skilled Automotive Cybersecurity Specialist to join our team. The ideal candidate will be responsible for ensuring the security of our automotive systems and protecting them from cyber threats. This role involves working closely with cross-functional teams to design, implement, and maintain robust cybersecurity measures for our automotive products.

Key Responsibilities:

Technical Proficiency:

• Develop and implement security measures for automotive systems, including CAN (Controller Area Network) and Ethernet networks.
• Conduct vulnerability assessments and penetration testing on automotive systems to identify and mitigate security risks.
• Utilize security tools and technologies such as SIEM (Security Information and Event Management), IDS/IPS (Intrusion Detection/Prevention Systems), and firewalls.

Knowledge of Automotive Cybersecurity Standards:

• Ensure compliance with automotive cybersecurity standards such as ISO/SAE 21434 and UNECE WP.29.
• Stay updated with the latest developments in automotive cybersecurity regulations and best practices.

Risk Management:

• Identify, assess, and mitigate cybersecurity risks specific to automotive systems.
• Develop and implement risk management strategies tailored to the automotive industry.

Security Architecture and Design:

• Design and implement secure architectures for automotive systems, including in-vehicle networks and connected vehicle infrastructure.
• Collaborate with engineering teams to integrate security into the design and development of automotive products.

Communication and Collaboration:

• Work closely with cross-functional teams, including engineering, IT, and compliance, to ensure the security of automotive systems.
• Communicate complex cybersecurity concepts to non-technical stakeholders.

Continuous Learning and Adaptability:

• Stay updated with the latest trends and threats in automotive cybersecurity.
• Pursue relevant certifications such as CISSP, CISM, or CEH, with a focus on automotive cybersecurity.

Analytical and Problem-Solving Skills:

• Analyze and resolve security issues in automotive systems.
• Think critically and make informed decisions under pressure.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field.
• Proven experience in automotive cybersecurity or a related field.
• Strong understanding of automotive systems and networks, including CAN and Ethernet.
• Familiarity with automotive cybersecurity standards and regulations is an advantage.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.

Our esteemed client, an established MNC, is searching for a Product Marketing Executive (Consumer Electronics):

Job Description:

• Understand the marketplace: competitors products, pricing and sales strategies
• Develop marketing strategy, product positioning and messaging
• Carry out advertising and promotion activities (ie. product launches, product training and promotions etc.
• Work closely with sales team on product features, benefits and commercials.
• Manage marketing, sales and product P&L to achieve profitability
• Interact with business partners to achieve sales objectives
• Perform sales and inventory, and purchase management

Job Requirements:

• Min Degree in Marketing/Business or any related field
• Min 1-2 years experience in Sales & Marketing in consumer products
• Able to travel occasionally

Additional Information:

• Salary: Up to SGD 4,000 +AWS +VB (Around 2 Months)
• Working Location: East

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Independent Luxury Jeweller, and B Corp Certified label B.P. de Silva, founded in 1872 along High Street Singapore, has been featured in various projects and media titles globally including prestigious titles such as VOGUE, Harper’s Bazaar and Robb Report. Beyond its discerning network of clientele, celebrities have worn the brand’s high and fine jewellery creations at red carpet galas, most recently at the 2024 Golden Globes.

Now in its 5th Generation, the brand aims to expand its international efforts, and in doing so, B.P. de Silva is establishing a team of seasoned, passionate, and creative marketers with a penchant for building a meaningful and powerful global brand for this generation, and beyond.

KEY RESPONSIBILITIES

• To manage brand’s local, and international SEO and SEM efforts.
• Conducting market and consumer research and being abreast of emerging digital trends, tools and platforms and implement accordingly.
• Performing digital marketing analytics, preparing reports, and sharing key insights with the team to develop optimisation plans, including managing platforms for outreach and possible international stockist on a monthly basis
• Full spectrum digital ads management, including but not limited to, ad buy, conceptualising content, implementing effective campaigns, analysing data, and evaluating campaign performance based on the planned marketing calendar
• Maintaining and regularly updating website and other digital company presence, and to improve overall client web UX.
• Inventory management and evaluating sales performance online and in retail locations.
• Implementing and improving e-commerce SOP and to recommend a improvement project on a quarterly basis
• Coordinating with relevant parties and agencies to ensure consistency in marketing strategies across all channels.
• Marketing team support and ad-hoc support to the relevant teams, including but not limited to events support, client relationship management, and retail operations.
• Global luxury e-commerce operations.
• Budget planning and review
• Evaluating and improving ROAS
• Measure, assess, implement and optimise digital performance Metrics
• To lead and collaborate with the company’s digital agencies.
• Periodic visit to the Flagship to understand business marketing needs

Role requirements

• A degree in Marketing, Business Management, or equivalent.
• Strong understanding of Shopify and proven expertise in e-commerce.
• Proficiency of social media platforms, and digital analytics tools such as Google Analytics, NetInsight, WebTrends etc.
• Proven expertise in B2C social media, email campaigns and SEO/SEM. (Mailchimp preferred)
• Excellent communication and interpersonal skills.
• An eye for luxury branding, and a keen understanding of its nuances.
• Initiative and resilience.
• The ability to prioritise work, and complete tasks diligently in a fast-paced environment.
• The drive to work well with a team, and/or on their own.
• The willingness to learn.
• At least 2 years of work experience in a relevant field.
• Basic knowledge of Adobe Photoshop and/or Adobe Illustrator.
• Proficiency in Google Suite and Microsoft office
• Any other ad-hoc duties as assigned by the Manager or Management
• Candidates with an advantage:

- Experience in digital marketing agency.

- Prior experience in luxury.

- Excellent verbal and written communication skills in Mandarin deal with Mandarin speaking customers.

- Experience and interest in video production and/or video editing tools such as iMovie, Premiere Pro etc.

Please email us your cover letter with a copy of your resume, and any relevant portfolio.

Only shortlisted candidates will be notified.

Your new company

This is a global tier-1 banking firm with a strong presence and branding.

Your new role

• Liaise with clients on trade settlements issues including confirmation of settlement amounts, exchanging of SSIs and finalization of settlement confirmation arrangements.
• Follow up and liaise with Trade Control, Client, and Front Office teams in resolving settlement related queries.
• Ensure accuracy and completeness of settlement details in payment system.
• Point of contact for clients on payment inquiries.
• Control, monitor and resolve settlements/system breaks status.
• Participate in the team's related projects and process improvement initiatives.

What you'll need to succeed

• Diploma or Degree qualification
• Good organizational skills and understanding of Back office Operations responsibilities and processes.
• Strong interpersonal and communication skills and is proactive in nature
• A good team player and ability to work under pressure in a team environment.
• Proficiency in MS Product Suite
• Product knowledge of FICC derivative products and ISDA Definitions preferred.

What you'll get in return

This is an excellent opportunity to be part of a global banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Key Responsibilities:

• Provide day-to-day operational support for IT infrastructure, ensuring smooth functioning of critical systems;
• Handle incident management, troubleshooting, and resolution for issues related to Windows servers and networking.

Windows Server Administration:

• Manage and maintain Windows servers in production and test environments;
• Perform routine health checks, patching, updates, and system monitoring;
• Ensure compliance with security standards and best practices for server configurations.

Network Support:

• Provide basic-level support for network operations, such as managing VLANs, IP configurations, and basic troubleshooting of switches, routers, or firewalls;
• Collaborate with the network team to resolve connectivity issues and ensure network uptime.

Collaboration with Teams:

• Work closely with the IT teams and stakeholders to meet operational requirements;
• Escalate unresolved issues to higher support levels when necessary;
• Participate in knowledge transfer and documentation of procedures.

Problem Solving & Reporting:

• Analyze and resolve technical issues to minimize downtime;
• Prepare incident reports, root cause analyses, and daily/weekly status updates.

Job Requirements:

Experience:

• 3 to 6 years of experience in IT infrastructure support;
• Previous experience providing support or similar financial institutions will be a plus;
• Strong expertise in managing Windows Server environments (e.g., Active Directory, Group Policies, DNS, DHCP);
• Basic to intermediate knowledge of networking concepts and devices (e.g., TCP/IP, LAN/WAN, switches, firewalls);
• Proficiency in monitoring and troubleshooting server and network performance.

Soft Skills:

• Strong problem-solving and analytical abilities;
• Excellent communication and collaboration skills to work in a dynamic environment;
• Ability to adapt quickly to client-specific processes and tools.

Preferred Qualifications:

• Familiarity with ITIL framework and BAU support processes;
• Certifications such as Microsoft Certified: Windows Server or Cisco CCNA would be a plus.

Salary: up to $3600

Duration: 6 months contract

Working Days & Hours: 9am to 530pm (Mon – Fri)

Location: Boon Lay

Job Description:

• Coordinate regulatory documentation and sample requests - process and tract requests, expedite documents and samples, ensure all requests are fulfilled.

• Prepare assigned administrative duties such as raising QAFs, Sample POs and etc.

• Update assigned purchasing databases such as ICC new codes.

• Coordinate Sample POs - expedite and ensure prompt deliveries of items.

• Assist in maintaining information to the Global Purchasing Database.

• Assist buyers in projects coordination.

• Assist in office administrative duties such as distribution of incoming mails and parcels.

Job Requirements: Min Diploma/Degree in Supply Chain & Logistics / Business or similar w min 2 yrs of relevant sourcing experience, preferably in manufacturing setting

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Scope

• Adapt and implement lesson plans following established guidelines and methodology to optimise the curriculum's effectiveness in achieving learning outcomes.
• Conduct interactive and dynamic classroom sessions that actively engage students, promoting critical thinking and active participation.
• Support any curriculum related work
• Evaluate students' progress and tailor recommendations and personalised plans based on their unique learning needs, leveraging learning analytics.
• Provide regular updates and feedback to parents, ensuring they are well-informed about their child's academic progress.
• Provides 1-to-1 consultations through an in-house messaging platform to address students’ academic needs outside of the classroom.

Requirements

• Processess a minimum of a Bachelor's degree
• While teaching experience is preferred, it is not compulsory
• We are open to enthusiastic educators who are quick learners and have a passion for education.
• Display an energetic and dynamic personality that fosters an engaging and inclusive classroom environment
• Demonstrate proficiency in delivering captivating and impactful lessons that cater to diverse learning styles.
• Exhibit dedication and a proactive attitude in supporting student growth and progress.
• Possess a strong ease and familiarity with technology.

Full Time Work Schedule:

• 3 weekdays + 2 weekends (12pm to 9pm / 9am to 6pm) OR
• 2 weekdays + 2 weekends (12pm to 9pm / 9am to 6pm)

Freelance:

• Weekdays - 3.30pm to 9pm
• Weekends - 9am to 6pm

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Salary: up to $3600

Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Science Park

Job Description:

- Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.

- Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.

- Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.

- Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas both internal and external.

- Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.

- Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.

- Maintains professionalism in working relationships with team, customers and others within the company.

- Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.

-Ad-hoc tasks/duties assigned by Superior

Job Requirements: Min Diploma/Degree in Supply Chain/Logistics/Business or similar w min 2 yrs of relevant order fulfillment experience, preferably in medical device/pharma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Retail Sales Specialist (Luxury Watches)

Working Days & hours: 5 days, Mon – Fri , 10am – 7pm

Location: Pasir Panjang

Salary: $3000 - $3500

Job scope:

• Provide customer service, product knowledge and recommendations to retail customers.
• Assist in inventory management and housekeeping at the retail outlets.
• Maintain daily housekeeping of the outlet; ensuring cleanliness and organize store front.
• Maintain and manage the POS/Cashier
• Assist in ad-hoc job scope assigned by store manager/supervisor.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Meets or exceeds established annual sales quota.
• Initiates sales process by prospecting, scheduling of appointments, conduct sales presentations, understanding business needs, develop proposals and sales closure.
• Expands sales in existing accounts by introducing additional solutions and services and /or develop new and innovative applications.
• Closes sales by establishing rapport with potential customers, expounding on the benefits of business unit solutions and service capabilities; overcoming objection, etc.
• Proactively keeping up to date on product knowledge and market trend by participating in educational opportunities
• Accountable for customer satisfaction and providing high quality service.
• Responsible for keeping commitments in a timely manner and resolving issues promptly.
• Maintenance of customer database
• Be familiar with competitors’ strategies and product features/benefits and contributes information to market strategy by monitoring driven products and feedback from end users.
• Provide feedback on market information with regards to competitors activities, product pricing, SWOT in reports and sales meetings.
• Good territorial and sales management of all assigned accounts
• Operating expenses to be kept to budget.

Requirements

• Min Diploma in nursing course
• Min 3 to 4 years of any medical devices sales experience
• Own a car

Salary range: Up to $6K basic

Transport allowance: $1200

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)