Key Responsibilities

1. Accounts Payable
   • Manage supplier invoices, payments within SAP.
   • Ensure timely recording of transactions and reconciliation of supplier accounts.
2. Payment Processing
   • Prepare and process vendor payments, including domestic and international transfers.
   • Ensure all payments are approved according to company policies and scheduled promptly.
   • Monitor payment batches, resolve discrepancies, and manage bank reconciliations.
   • Maintain accurate records of payment transactions and supporting documentation.
   • Reconcile supplier SOA and prepare monthly supplier aging reports.
   • Support internal and external audit processess.
   • Any other ad-hoc duties assigned by the management from time to time.

Qualifications

• Education: Diploma in Accounts/ Finance, or a related field.
• Experience: 2-4 years of accounting experience, with specializing in SAP (FI/CO modules) is a plus.

Skills and Competencies

• Technical Skills:
  • Proficientin SAP S/4HANA, or related SAP systems is a plus.
  • Strong knowledge of payment processing systems and bank portals.
  • Attention to detail and the ability to analyze financial data accurately.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Problem-solving mindset and ability to handle tight deadlines.

Product Executive (QA/UAT)

Location: Midview

Salary: Up to $3,800

Testing & Quality Assurance (Information & Communication Technology)

We are seeking a skilled individual with experience in User Acceptance Testing (UAT) and Quality Assurance (QA) to enhance the stability and reliability of our application. This role involves being the primary point of contact for identifying and verifying bugs and issues, effectively communicating with the development team to address these concerns and conducting thorough UAT before each app release. The ideal candidate will possess a keen eye for detail, strong problem-solving abilities, and the capacity to work collaboratively with technical teams to ensure the highest quality of our software products. This is an opportunity to play a pivotal role in maintaining and improving our app's performance, directly impacting user experience and satisfaction.

Responsibilities:

Candidates will be responsible for performing functional front-end testing across iOS apps, Android apps, and web platforms. The goal is to ensure products meet the highest standards of quality and reliability, with a focus on testing user interfaces, workflows, and responsiveness to maintain cross-platform consistency and adherence to specifications.

The role involves developing and documenting detailed test plans and test cases that align with business requirements and user stories. Candidates should be proficient in executing these plans efficiently, optimizing test coverage, and identifying key areas for focused testing.

Candidates will conduct thorough regression testing to ensure new features and bug fixes do not affect existing functionality. This requires proactively identifying potential risks and collaborating with internal teams to prioritize and resolve issues.

Strong attention to detail is essential for identifying UI/UX inconsistencies and technical bugs. Candidates should possess excellent problem-solving skills to investigate and pinpoint technical issues effectively.

Candidates will document bugs in issue tracking systems (such as Jira), writing clear and concise reports, and ensuring timely communication with both technical and non-technical stakeholders. They will be responsible for following up on issues until they are resolved and validating the fixes.

Excellent communication skills are required to bridge the gap between technical and non-technical teams. Candidates must ensure critical information is relayed clearly and promptly, facilitating decision-making during product releases and major updates. Strong interpersonal skills are necessary to work in a collaborative environment and manage competing priorities.

Candidates are expected to contribute to the continuous improvement of internal QA processes by identifying areas for efficiency gains and implementing best practices in testing and documentation.

Finally, candidates should become proficient in all internal tools and stay up to date with evolving product features. They will also be responsible for creating training materials and documentation to support team knowledge sharing.

Qualifications and Requirements:

• Bachelor's degree in a relevant field, such as Computer Science, Product Management, or a related discipline.
• Proven experience in quality assurance and testing of mobile applications, with a strong grasp of QA methodologies and tools.
• Experience working in Agile/Scrum or DevOps environments.
• Experience with software testing tools, such as Jira.
• Solid experience in defining product specifications, user stories, and acceptance criteria.
• Exceptional communication skills to collaborate effectively with cross-functional teams, including developers and designers.
• Proficient in both written and spoken English
• Strong problem-solving abilities and the capacity to identify, analyze, and communicate technical issues.
• Detail-oriented with a dedication to delivering high-quality products to our users.
• Excellent organizational skills to manage multiple tasks and projects concurrently.

Interested applicants may apply, alternatively you may send in your CV to bexlyn.chiu[at]revup-proservices.com

Bexlyn Chiu

R1985241

EA 24C2366

Company Overview

At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been driven by a passion for enhancing beauty and empowering individuals to feel confident in their own skin. We are dedicated to creating innovative products and delivering exceptional services that resonate with our diverse clientele.

Our culture is built on collaboration, creativity, and inclusivity. We believe that every team member plays a vital role in our success, and we are committed to providing an environment where everyone can thrive. Here, you’ll find not just a job, but a career filled with growth opportunities and the chance to work alongside passionate professionals who share your love for beauty.

Join us and be part of a team that is shaping the future of beauty. Together, we can inspire and uplift others while achieving our professional aspirations.

Job Summary

The Recruiter Specialist manages the end-to-end recruitment process to attract and hire qualified talent, ensuring a positive candidate experience and aligning with company hiring goals. This role requires expertise in sourcing, screening, and coordinating with hiring managers, as well as promoting the employer brand to enhance the talent pipeline.

Key Responsibilities

· Talent Sourcing: Identify and engage potential candidates through job boards, social media, networking, and direct outreach. Build a proactive talent pipeline for future hiring needs.

· Screening & Interviewing: Conduct initial interviews and assessments, shortlist qualified candidates, and coordinate with hiring managers for further evaluation.

· Candidate Experience: Ensure professional, timely communication throughout the recruitment process, promoting the company’s values and culture.

· Stakeholder Collaboration: Work with hiring managers to define job requirements, set timelines, and make informed hiring decisions.

· Recruitment Metrics: Track and report key metrics (e.g., time-to-fill, source effectiveness) to optimize recruitment strategies.

· Compliance & Process Improvement: Ensure recruitment practices align with legal standards and recommend improvements for efficiency.

· Required Skills and Qualifications

· Bachelor’s degree in human resources or related field, with proven recruitment experience.

· Proficiency in Applicant Tracking Systems (ATS) and strong understanding of full-cycle recruitment.

· Excellent communication and organizational skills.

· Familiarity with labor laws and compliance in recruitment.

Preferred Qualifications

Certifications in HR/recruitment (e.g., SHRM-CP, PHR), with CEI certification as a plus, and experience in high-volume or specialized hiring.

Responsibilities:

• Craft growth strategies including Brands and Comms, Campaign management, and performance marketing for both online and offline
• Evaluate and optimise marketing and pricing strategies.
• Analyse market trends and preparing forecasts.
• Generate new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door.
• Deploy successful marketing campaigns and own their implementation from ideation to execution.
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, publicity, social media, lead generation campaigns, copywriting, performance analysis.
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Analyse consumer behaviour and adjust email and advertising campaigns accordingly.

Requirements:

• Minimally Diploma / Bachelor’s degree in Marketing, Business, or related field
• 3 years’ relevant brand management and marketing experience.
• Experience in e-commerce, SEM including PPC and SEO and Google Analytics etc.
• Expertise in media channels, client relationships.
• Excellent creativity, adaptability, research, analysis, writing..
• Proficient in people management and communication skills (interpersonal, presentation, public speaking, etc.)
• Detail-oriented.
• Well-versed in marketing budgeting and organisation.
• Copywriting.

We are partnering with a market research company to actively recruit for a HR Specialist, to be based in Singapore.

The HR Specialist will be responsible in supporting the operations of the business as well as administrative matters.

To be shortlisted, you are required to have the following:

- At least a diploma qualification

- At least 1 year of HR experience

EA Licence: 17C8713

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Assurance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the creating and executing methods and procedures for the inspection, testing, and evaluation of the products and production equipment.
• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Ensuring that corrective measures and deviations meet with the standards
• Ensuring that documentation is compliance with the Experienced Professional

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Posted Job Advert

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

Responsibilities:

• Support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, GxP contract manufacturing facility
• In depth awareness of entire process; identifying operational factors which influence the process
• A competent Reviewer and Approver of SOPs, protocols, reports or records
• Can trouble-shoot and able to weigh up all information and consideration in order to choose the optimum path to be taken
• Demonstrate ability to lead a small project and manage the deliverables effectively Develop good working relationships with internal & external customers
• Plan for future activities and coordinate with other departments to complete this
• Develop skills to be Qualified Trainer in area of expertise
• Able to participate actively or lead in deviation investigations, change controls and CAPA plans
• Able to lead, review and approve deviation investigations, change controls and CAPA plan as required
• Perform material release and qualification, joint inspection to identify material defect and review vendor’s investigation report as required
• Review executed batch records and logbooks and ensure that deviations are raised
• Provides Quality oversight for Operations document changes (e.g. MBRs, SOPs, Forms, Logbook, etc.)
• Provides QA oversight in any customer project related activities

Requirements:

• Bachelor's degree with 5-7 years’ experience in Quality Assurance in the Biopharmaceutical industry.
• Familiarity with Regulatory requirements and local Codes & Standards (e.g., FDA, EMEA, and ICHQ7)
• Fair knowledge and experience of the practical and theoretical requirement of quality management system in a GMP facility
• Good oral and written communication skills
• Team player, with strong focus on safety, quality and timelines
• Able to operate independently with minimum supervision for routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

The plant in Singapore (located in Jurong Island) combines monomer and polymer production. It is the result of exceptional investments and aims to support strong daemnd from the customers in Asia.

We are inviting passionate individuals to COME and JOIN us! Be part of our team, ARKEMA! We are seeking a self-driven team player with excellent communivaion skills and able to work independently with minimum supervision, equipped with excellent data collection and analysis and attentive to details.

This position reports to the Lab & QA Manager in Singapore. In addition, there will be matrix reporting and candidate must be comfortable working in a complex matrix reporting environment.

OBJECTIVES

• Comply with company quality assurance standards.
• Coordinates External and Internal Non conformance Systems.
• Document and track quality issues to identify trends and areas for improvement.
• Upkeep Lab Quality KPI including monthly report.
• Create a comprehensive monthly, quarterly and yearly overview of non-conformances; determining trends and insights.

QUALITY (40 %)

• Lead implementation of quality assurance procedures and policies.
• Mange document system for QA&QC.
• Assist management of quality master data in SAP and release of products.
• Provide training and support to employees on quality procedures and standards.
• Lead with cross-functional teams of the plant to identify quality improvement opportunities and ensure timely resolution of issues.
• Conduct internal audit to assess compliance with quality standards and regulatory requirements.
• Ensure readiness for Quality audit (internal and external).
• Continuously improve the effectiveness of the quality management system.

PRODUCT SUPPORT (50 %)

• Provides the voice of the customer (VOC) as needed to ensure customer satisfaction and is the site quality contact for customer quality representative.
• Manage quality customer requests.
• Leads and/or participates in customer audits (including corrective & preventive action plan follow up).
• As a support to Sales and BD teams, leads complaints investigation based on complaint severity & customer requirements, up to and including containment processes and corrective and preventive actions (CAPA). The goal being to provide a timely, effective, response to the customer, utilizing various root cause analysis methodology (8D,5 Why etc.).
• Coordinate main MOC with customers: Packaging changes, RM changes, new assets homologation plan set up (internal / external) and execution follow up.
• Leads establishment & maintain of Customer Specifications ensuring plant capabilities are taken into consideration.
• Leads or provide support Io ensure product certification as needed.
• Assist Process team and Production team to master product quality, to homologate new raw material and new packaging.
• Maintain Raw Material Specifications.
• Hold responsibility & manage product orientation and / or derogation.
• Coordinate new product homologation.
• Coordinate transfer grades from other manufacturing site.
• Support to the production wheel management for polymer unit.

HEALTH, SAFETY AND ENVIRONMENT (10%)

• Attend, participate and contribute to HSE programs and initiatives (zero target LTI, waste management, etc.
• Be an example and comply to HSE policies at any time.
• Carry out laboratory safety audits and ensure compliance.
• Conduct risk assessments.
• Enforce waste management.

SKILLS REQUIRED:

• Degree in Chemistry or equivalent with at least 5 years if relevant experience.
• Sound knowledge on organic chemistry, polymers or equivalent, Quality Management, ISO 9001
• Well versed with Microsoft Office applications, SAP and SPC is a must.

Education: Degree in Chemistry or equivalent, with minimum of 5 years of relevant experience in chemical industry.

Knowledge: Organic Chemistry, Polymers orequivalent, Quality Management, ISO9001

Skills: Microsoft Office applications, SAP, SPC are required.

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the SingEdExcel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Email: [email protected]

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

We are looking for a SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns. In this role, you will be accountable for all aspects of clients' SEO strategies, including keyword research, SEO audits, competitor analysis, on-page and off-page optimization, and tracking keyword performance. You’ll play a vital role in enhancing our clients' online visibility and driving organic traffic to their websites.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Manage high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Key Responsibilities:

• SEO Campaign Management: Take ownership of keyword research, SEO audits, competitor analysis, and implement both on-page and off-page optimization strategies.
• Performance Tracking: Monitor and analyze keyword performance, providing insights and recommendations for improvement.
• Content Collaboration: Work closely with the Content Strategist and Sales Team to ensure alignment in strategy and execution.
• Reporting: Generate regular reports detailing campaign performance, along with actionable recommendations to enhance SEO strategies.
• Client Communication: Respond to clients' emails and calls, and conduct online meetings to provide updates and address their needs.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Industry Awareness: Maintain up-to-date knowledge of industry news and changes to SEO best practices.
• Data Analysis: Familiarity with tools like Google Analytics and Google Search Console will be a significant advantage in this role.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: Relevant experience in an SEO-related role is preferred.
• Skills: Excellent client management and communication skills; fluent in written and spoken English.
• Attributes: Proactive, hardworking, responsible, and resourceful, with a cheerful disposition and positive attitude.

Join us in making a direct impact on our clients' success while advancing your career in a growth-oriented and socially responsible company!

Job Responsibilities

• Coordinate and complete requests for proposals, information, and due diligence questionnaire.
• Collaborate with senior RFP Specialist / Sales Manager(s) on more complex requests/proposals
• Contribute to the development of content for new strategies and products
• Support the updating of presentation decks for overseas partners
• Maintain and update the information in the investment/consultant databases and RFP Library on a regular basis.
• Respond to requests from other teams on RFP-related information
• Participate in team projects and other initiatives

Job Requirements

• A degree holder with at least 2 years of experience in the financial industry and/or prior project management or writing experience.
• Willing to learn, possess a “can do” attitude, and has a strong eye to detail
• Ability to multi-task and work under pressure
• Good in fostering positive working relationships with peers and subject matter experts across the firm, and comfortable interacting with senior management
• Proficiency in Microsoft Office (e.g. MS Word, Excel and PowerPoint) and financial analysis tools such as Bloomberg and Morningstar are highly preferred

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

We are a Pharmaceutical & Skin Care Distributor and looking for a Sales Specialist.

• 5 days week.
• Full-time: 9am to 6pm
• Will provide Product Training.

Most of our clients are FMCG stores, Hospitals, Polyclinics, pharmacies, clinics, specialist shops, beauty salons, nail spa, hair salons and etc.

• Full-time: Gross monthly salary $1700+ Transport Allowance + Commission (Approx. Gross $2,000+)

Job Description

• Industry/Organization Type: Marine Equipment Wholesaler
• Position Title: IT Specialist
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Assist in the setup, maintenance, and optimization of database servers (such as MySQL and MariaDB) and operating systems (including Linux and Windows) for our remote monitoring systems.
• Develop and implement software using Python for machine learning analysis of sensor data from our equipment, aiming to improve data-driven decision-making processes.
• Collaborate on projects, monitor system performance, troubleshoot emerging issues, and engage in continuous learning.
• Any ad-hoc IT-related assignments.

APPLY NOW!!!

• Minimum Degree in Computer Science, IT or equivalent
• Basic knowledge of database and server OS, with experience with Python
• Knowledge of Machine learning, Tableau, SQL, and Linux

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66179 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Perform end to end recruitment process from sourcing, interview, selection, offer, negotiation to on-boarding of new hires.

• Partner with hiring managers to identify their business needs and requirements as well as to assess candidate’s suitability for the role.
• Review the effectiveness of our existing sourcing channels, and to explore new sourcing channels in building our talent pools.
• Ensure necessary on-boarding documentation and activities are completed promptly and accurately.
• Organize and participate in recruitment fairs as and when necessary.
• Any other duties or projects as assigned

Job requirements:

• At least a Diploma, A-Levels, Bachelor's Degree, Professional Degree, any field.
• Excellent communication, planning, organisation, interpersonal skills and able to work independently
• Able to handle high volume of transactional work
• Good understanding of common HR practices and Employment related legislation
• Proficient in Microsoft Office applications (i.e. Word and Excel)
• Positive attitude with a service-oriented mind-set
• Able to commence immediate
• at least 5 years recruitment/ head hunting exeperience in a F&b industry

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

Finance and HR Specialist

We are seeking a dynamic and experienced professional to take on a hybrid role combining responsibilities in finance, human resources, and administrative support. This position is ideal for someone with a diverse skill set who can manage financial operations, oversee HR processes, and provide high-level secretarial support.

Key Responsibilities

Finance

• Manage the company’s financial operations, including cash flow management, budgeting, and forecasting.
• Prepare and review financial reports and ensure timely submission to relevant stakeholders.
• Oversee accounts payable and receivable processes to maintain accurate financial records.
• Monitor and report on the organization’s financial health, identifying opportunities for cost efficiency.

Human Resources

• Handle the company’s payroll process, ensuring accuracy and compliance with statutory requirements.
• Maintain employee records and oversee HR documentation, including contracts and benefits administration.
• Assist in recruitment and onboarding processes as required.

Secretarial and Administrative Support

• Prepare and distribute meeting agendas; take and transcribe minutes for internal meetings.
• Provide administrative support to the management team, including scheduling, correspondence, and report preparation.
• Maintain an organized filing system for financial, HR, and company documents.
• Coordinate with external stakeholders, such as auditors, vendors, and regulatory bodies, as needed.

Ready to make an impact? We’d love to hear from you! Apply today by sending your resume to [email protected] or click apply now!

**We regret to inform that only shortlisted candidates would be notified

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Sherwin Wong | EA Personnel No: R1770151

WHO ARE WE?

Kaliber is pioneering change in the industry by making strides in advancing campaign insights, automation, and performance branding. We focus on delivering practical, measurable impact for both short- and long-term goals. We’re reimagining what it means to be an agency—one you can trust, rely on, and that champions its people as some of the most talented in the game.

If you’re a change-maker who thrives on taking on the giants and shaking trees until the snakes fall out, we are the team for you. 

At Kaliber, we don’t just talk about change—we lead it. By attracting and empowering the best talent, we create value for the clients who appreciate what we’ve built and where we’re going.

Our change-making impact: 

• Launched APAC Marketers into 7 countries to help marketers find jobs, opportunities, and each other
• Introduce Performance Branding principles to the world to turn a buzzword into an actionable strategy 
• First agency in the world to not charge management fees on “blackbox” campaigns
• Piloting a 4-Day Work Week in 2025.

ABOUT THE ROLE

As a Performance Specialist, you’ll be the driving force behind high-impact paid digital campaigns. Whether it’s Google Ads, Facebook, TikTok, or Programmatic, you’ll optimize every channel to deliver exceptional results. You’ll own the details, master the data, and ensure every campaign exceeds expectations.

We’re after a hands-on marketer with a knack for paid search and social, a sharp problem-solving mindset, and an eye for precision. If you’re results-driven, collaborative, and ready to level up your career, Kaliber is your launchpad.

This role gives you the chance to work on global campaigns across various industries, with guidance from senior teammates and a supportive, innovative crew.

WHAT YOU WILL BE DOING 

Campaign Management and Execution (50%)

• Acknowledge and execute the delegated tasks from Account Managers and Performance Managers in a timely manner
• Proactively schedule and perform recurring optimizations including bid management, budget allocation, forecasting, performance monitoring, strategic testing, campaign expansion, reporting, etc.
• Prioritize conflicting tasks and actively communicate tasks progress and completion time to manage stakeholder expectations
• Perform corrective actions for performance and budget pacing 
• Thoroughly review all outputs to ensure accuracy, quality, and best practice
• Assist in the onboarding of a new client when necessary 
• Liaise with contractors and freelancers for support in campaign execution 

Investigation & Reporting (30%)

• Proactively monitor and communicate campaign performance to immediate stakeholders
• Assess, investigate, and resolve campaign issues and poor performance
• Produce insightful reports (ad hoc and scheduled) for the allocated channels
• Initiate discussions with managers on growth strategies
• Employs analytical reasoning, data analysis, and problem-solving skills to effectively and efficiently manage campaigns
• Collaborate with the Data team to continually provide feedback to optimize client dashboards more efficiently and effectively
• Reach out to senior support immediately and proactively when across arduous issues

Communication & Collaboration (20%)

• Contribute ideas and insights to the development of digital strategies for paid campaigns, including strategic roadmaps, media plans, experiments, and promotional campaigns
• Provide task briefs to other departments such as Creative and Data
• Effectively communicate internally and externally with direct stakeholders
• Manage select SME client relationships independently, while working closely with performance managers for oversight and support, when required 

WHAT YOU WILL BRING 

The minimum qualifications for this role include:

• 2+ years paid social and/or paid search campaign management experience ideally at an agency, ad tech provider, or client-side with over $50K per month budgets
• Bachelor’s degree or equivalent experience

Preferred qualifications for this role include:

• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Proven experience with Project Management software (bonus points if you’re a ClickUp pro!)
• Exceptional written, spoken, and presentation skills that bring clarity and excitement to your ideas
• Ready to bring your A-game and collaborate with stakeholders from across the board

Traits that make you a great fit for Kaliber

• Aligned with Our Core Values: You are transparent, communicative, people-centric, and deeply skilled in your craft.
• Team-Centric & Proactive: You naturally engage and collaborate within a team environment.
• Self-Starter with Initiative: You don’t wait for instructions; you see what’s needed and take action.
• Curious about the Bigger Picture: You strive to understand what drives performance and business success.
• Detail-Oriented & Quality Driven: You don’t settle; you consistently uphold high 

• Flexible working hours and arrangement

• Work from home, office, or anywhere in the world
• Generous paid time off—including sick and emergency leaves—on top of your local public holidays
• Provision for company-owned laptop and productivity equipment if needed
• Bi-annual performance and salary reviews
• And more...
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

About the Company

A dynamic and growing subsidiary of a Sweden-based MNC, is a leader in the field of ultra-pure fluid transfer systems. A strong global presence spanning 28 countries and the regional headquarters in Singapore, they are committed to innovation and expansion within the ASEAN region. The company specializes in providing best-in-class transfer systems, including tubes, hoses, fittings, and more, to meet the stringent demands of industries like biomedical, pharmaceutical, and chemicals and continue with their growth and success.

Job Description

The company is seeking a highly motivated and results-oriented Technical Sales Specialist; who will play a crucial role in driving revenue growth and expanding the company's market share in Singapore. This candidate will be responsible for selling and marketing a diverse range of fluid transfer products and single-use assemblies, delivering customized solutions that meet the highest standards in ultra-pure fluid transfers.

Key Responsibilities:

● Develop and execute strategic sales and marketing plans to achieve revenue targets and expand the customer base.

● Identify and pursue new business opportunities while nurturing relationships with existing clients to maximize account penetration.

● Provide exceptional customer service, including prompt and effective handling of inquiries and technical support.

● Conduct product presentations and demonstrations, showcasing value propositions and technical specifications to potential customers.

● Collaborate with internal stakeholders, including the sales and marketing team, engineering, production, and customer support, to ensure seamless order processing, project intake, and customer satisfaction.

● Maintain accurate records of customer interactions, sales activities, and project updates in the company's CRM and ERP systems.

● Stay abreast of market trends, competitor activities, and emerging technologies within the Life Sciences industry.

● Contribute to a positive and supportive team environment where knowledge sharing and collaboration are highly valued.

Qualifications:

● Minimum a Diploma or Bachelor's degree in Biotechnology, Life Sciences, or a related field.

● Proven track record of sales success, preferably within the Life Sciences industry, with 1-2 years of experience or more, particularly in sectors like biomedical, pharmaceutical, chemicals, water treatment, food and beverage, and biofuel.

● Strong technical aptitude with the ability to understand and effectively communicate complex product information.

● Excellent communication, presentation, and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.

● Self-motivated and results-oriented, with a strong work ethic and a passion for sales excellence.

● Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

Benefits:

● Comprehensive product training to enhance your technical expertise.

● Opportunities to learn and grow with a company expanding its market presence in the ASEAN region.

● Opportunities for professional growth and development within a dynamic and expanding organization, including potential paths in assembly services, commissioning, installation, and support services.

● Competitive compensation and benefits package.

To Apply:

Please submit your resume and a compelling cover letter outlining your relevant experience and qualifications to [email protected]

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of Easmed’s philosophy to build value and trust to our Customers and Partners, we are seeking to recruit a

Clinical Application Specialist, Sleep Team.

You will be primarily responsible for ensuring the provision of advice and assistance on the usage of therapy devices and products to end users including conducting training for medical professionals, allied health personnel, patients and sales team to ensure that they are familiar with and confident in using the products.

Specifically, you will

• Support sleep apnea device usage according to product usage instructions while adhering to infection control and observing patient safety as first priority.
• Support sleep team cases competently and promptly.
• Process end to end transaction for customers from clinical demo to purchase of device.
• Ensure that end users receive correct advice and adequate, professional support.
• Support in analysing customer feedback on clinical application services which, in turn leads to case management improvement projects to increase efficiency.
• Assist to train new sales and clinical staff on the features and applications of the products, respond to questions posed by the customers, providing on-site guidance where needed.
• Conduct training for the end users to ensure they are familiar with and confident in using the products.
• Co-organise trade shows, courses and events with sales and marketing team, for areas related to product applications and usage.
• Collaborate with Regional Product Managers/Specialists and Business Unit Managers to develop training materials and competency assessment documents.
• Review and update clinical application contents, training materials and quizzes in the Learning Management Platform to ensure they are accurate, up-to-date and systematically presented.

In the course of your work, you will be required to join the Sales Team on a sales visit to demonstrate the use of the products to provide credibility to the value of the products and technical expertise as well as identifying business opportunities while attending to cases and through customers interaction and pass on the information/leads to the Sales Team.

You should have a Diploma/Degree in Nursing, Engineering or Science, have a minimum 2 years of relevant experience such as Bio medical/Healthcare/rehab or Homecare experience preferred. Having a growth and change mindset, demonstrating strong ownership towards execution and result as well as able to work well in a team-based environment are desirable attributes for the role.

If you are keen to develop a career and make a mark in the medical sector within a dynamic and fast-scaling organization, and also to make a difference in the medical industry, you are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret to inform that only shortlisted candidates will be contacted.

• BOS Trustee Limited is the trust company owned by Bank of Singapore. Headquartered in Singapore and regulated by the MAS. The company provides trust administration and advisory services.
• The incumbent review and deal with new business within BOS Trustee Limited.
• The incumbent will also support the trust company in trust product matters for private banking clients who have set up a trust structure for succession planning purposes

Main Duties

Onboarding and Documentation

• Review and approve all trust onboarding documentation. Review and check the trust set up documentation to ensure completeness and that it meets policy requirements. Assist with bank account opening set up, transfer in of assets and ancillary documentation.
• Complete the new business checklist, and assessment for trust relationship manager and team head sign-off
• Interact with front office/wealth advisory team to obtain documents
• Supervise and manage output of junior staff as necessary
• Maintaining relevant spreadsheets to track and record on the businesses onboarded
• Track due reviews and produce management reports as necessary
• Ensure client due diligence documents (Eg. passports, address proof, certificates of incumbency etc.) are up to date and accurately recorded (for the files as well as the system and databases)
• Ensure outstanding matters are attended to or, if not, escalated accordingly.
• Ensure prompt turnaround of all onboarding set up of structure
• Ensure that Compliance approval is obtained where required.
• Review the permanent file to ensure good order and completeness.

• Work with the review team on assessment of source of wealth background of clients, corroborate the declared net worth independently and assess supporting documentation (e.g. financial statements) in line with regulatory requirements (AML)
• Review name screenings in accordance with bank standards. Conduct assessment on potential hits, follow compliance guidance and procedures.

• Assist with other departmental projects and specific ad-hoc tasks as necessary
• Contribute to the implementation and design of the trust product e.g. consideration of regulatory, risk and business (financial/operational/tax) issues. Point person for trust onboarding matters.
• Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organisation, and demonstrate the highest standards of business and personal conduct.

Qualifications

• Min Degree holder with 5 to 10 years in banking/financial industry, previous trust knowledge will be an advantage. Experience in onboarding and documentation review, knowledge of banking KYC/AML/Compliance/Risk procedures will be an advantage
• Good communication and interpersonal skills
• Strong leadership skills, initiative and competency
• Team player
• Organised, detailed and with good risk awareness

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Contract Period:

• 1 Feb 2025 to 31 Jan 2026

Deployment:

• Mondays to Thursdays: 7:00am to 4:30pm, inclusive of 1 hour lunch break
• Fridays: 7:00am to 4.00pm, inclusive of 1 hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays. However, if the candidate is required to work beyond the working hours during weekdays and work on Saturdays, the candidate will be compensated with off-in-lieu.

Scope of works:

(a) Information and Communications Technology (ICT) & AV support for school events

1. General AV Operations

· The Personnel shall set up, operate, and maintain AV equipment within the school premises.

· The Personnel shall provide technical support in lighting, audio, video, and stage management for events organized by the Authority or external parties.

2. Lighting

· The Personnel shall set up, operate, and manage lighting equipment to ensure optimal illumination and ambiance during events.

3. Audio

· The Personnel shall set up and manage audio equipment, including microphones, speakers, and mixer soundboards (both digital and analogue).

· The Personnel shall ensure optimal sound quality for live audiences and recordings, including balancing audio levels, managing live feeds and delivering clear audio for speeches, music and other event components.

4. Video

· The Personnel shall operate video equipment such as cameras, projectors, and editing tools.

· The Personnel shall perform live-streaming, event recording, and display visual elements.

· The Personnel shall ensure video quality and content align with the events’ objectives.

5. Stage Management

· The Personnel shall set up and manage the physical stage, ensuring safety, proper arrangement, and necessary equipment such as podiums and seating.

· The Personnel shall coordinate transitions between event segments (e.g., speeches, performances, presentations) with the Authority's staff.

(b) AV Support for Staff and Students

· The Personnel shall assist in setting up ICT/AV equipment for events, meetings, and lessons.

· The Personnel shall provide video recording support for school events and lessons.

· The Personnel shall supervise students tasked with video recording events.

· The Personnel shall conduct AV training sessions for students and staff.

(a) ICT/AV Planning and Procurement

• The Personnel shall collaborate with the SH (ICT) / ICT Manager to propose solutions addressing ICT/AV challenges, including technical specifications and cost assessments.
• The Personnel shall support the Authority in procurement processes for ICT/AV solutions and services, such as the following:
  • Requirement Gathering: The Personnel shall assist the ICT department in gathering specific user requirements for AV equipment
  • Demo and Testing Coordination: The Personnel shall with with ICT department to organize and oversee product demonstrations or testing of proposed AV solutions to assess their functionality and suitability for the Authority's needs.
  • Vendor and Liaison: The Personnel shall work with the ICT department to liaise with selected vendors during installation and commissioning.

(b) ICT & AV Resource Management

· The Personnel shall assist in managing the Authority's ICT/AV resources.

· The Personnel shall conduct annual maintenance, troubleshooting and basic repairs of ICT/AV hardware.

(c) Media Post-Production

1. Video Editing

· The Personnel shall compile raw footage, arrange clips and create cohesive narratives.

· The Personnel shall add titles, subtitles and on-screen graphics and animations to enhance video content.

2. Sound Editing and Mixing

· The Personnel shall edit dialogue, remove unwanted sounds, and enhance audio clarity.

· The Personnel shall add ambient sounds, sound effects, or music to enrich audio quality.

· The Personnel shall select and propose suitable music tracks for videos.

(d) Other Tasks

· Any other duties assigned by the Authority.

Job Description

Support on understanding of provisioning & de-provisioning process of end user devices

• Provisioning of new laptops and mobile phones using Autopilot, Intune and Apple Business Manager.
• De-provisioning of new laptops and mobile phones using Intune.
• Management of assets using tools.
• Creation of Handover and takeover (from stakeholder) checklist.
• Identify and manage recurring infrastructure issues, working with technical teams to address root causes.

Support on management of authentication tools (using AD, Entra and Intune)

• Management of Admin Center for Entra & Intune
• Ensure that infrastructure services comply with organizational security policies, industry regulations, and best practices.
• Participate in audits and ensure that infrastructure security measures are consistently followed.

Support on SML process and creation of manual for AD ID creation process

• Management of onboarding & offboarding of devices end-to-end
• Monitor and report on service performance, ensuring compliance with SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Act as the main point of contact for internal and external stakeholders regarding service delivery matters.

Documentation & Third-Party Management

• Produce regular reports on service performance, incidents, changes, and capacity planning for senior management.
• Work with external vendors and service providers to ensure the delivery of contracted infrastructure services.
• Manage vendor performance, ensuring that contractual obligations are met, and service levels are maintained.
• Identify opportunities for continuous improvement in infrastructure service delivery and work with cross-functional teams to implement enhancements.
• Engage with internal customers to understand their needs and ensure the infrastructure supports business objectives.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience in infrastructure service delivery, IT operations, or IT service management.
• Experience with ITIL frameworks and methodologies.
• Experience with cloud platforms
• Strong understanding of IT infrastructure components, including servers, storage, networks, databases, and cloud services.
• Knowledge of monitoring, incident management, and performance tuning tools.
• Familiarity with virtualization technologies, networking protocols, and automation tools.
• Strong communication and interpersonal skills, with the ability to work with both technical and non-technical stakeholders.
• Problem-solving abilities, with a focus on customer satisfaction.
• Strong organizational skills with the ability to manage multiple priorities.

Responsibilities:

• Manage in-house payroll process full cycle.
• Maintain confidential payroll records and update changes such as promotions, terminations, and tax elections.
• Responsible for accurate and timely payroll computation and processing.
• Perform timesheet calculations and liaise with the operations on the attendance and leave matters.
• Handle tax clearance, monthly CPF submission, annual income tax filing and the submission of government paid-leave claims, NS claims, etc.
• Work closely with Finance on payroll closing, GL posting and perform payroll reconciliations.
• Attend to staff queries on payroll related matters.
• Involve in the annual HR audit exercise and other HR projects.
• Prepare monthly manpower costing report and perform cost analysis for review.
• Submit statutory report and survey to the authorities.
• Provide support on any ad-hoc HR related tasks or projects.

Requirements:

• Diploma or degree in Human Resources, or related field.
• Proven payroll experience with knowledge of Singapore payroll regulations.
• Proficiency in payroll software (e.g., BIPO)
• Strong attention to detail and high accuracy in payroll processing and record-keeping.
• Excellent time management skills and the ability to handle multiple priorities and meet deadlines.
• Strong communication skills to resolve employee queries and collaborate with HR, finance, and other teams.
• Knowledge of Singapore's labour laws, CPF, tax regulations, and payroll standards is essential.
• Ability to resolve payroll and account discrepancies efficiently.