Position: Product Development Specialist

Location: Singapore

Salary: Negotiable

Job Description:

1. Regularly evaluate the existing product line to optimize taste, cost, and production processes.

2. Assist the product manager in new product development and optimization, designing innovative products aligned with the brand's positioning and market demand.

3. Analyze market trends, customer feedback, and sales data to formulate product strategies and drive implementation.

4. Collaborate with the central kitchen, supply chain, and marketing departments to ensure new products are delivered on time and within budget.

Candidate Profile:

- Experience Requirements:

· - Over 3 years of experience in quality control or product development in Western fast-food chains is preferred. Familiarity with supply chain management is a plus.

· - Experience in developing star products is highly desirable.

- Skills:

· - Sensitive taste buds with professional skills in quality control, product design, or R&D in chain restaurants or food factories.

· - Strong innovation capability and familiarity with F&B industry trends and consumer preferences.

· - Data-driven mindset with the ability to optimize product strategies through analysis.

- Age Requirement: Above 25.

- Education: Bachelor’s degree or higher; food science, nutrition, or marketing-related fields preferred.

How to Apply:

If interested, please send your bilingual resume (Chinese and English) to [email protected] with the subject line: “Job Application + Your Name.”

We look forward to working together to create a bright future for Shiok Burger!

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5K (AWS)

Employment Type: Contract

We are looking for an experienced Infrastructure and Cloud Specialist to manage and support both our on-premises application infrastructure and cloud-based services. This role involves collaborating closely with stakeholders to design and implement robust solutions that support business needs while maintaining cost efficiency and compliance with industry standards.

Key Responsibilities:

• Infrastructure Management: Lead the planning, deployment, and support of application infrastructure, including technologies such as Microsoft Windows, SQL Server clustering, and VMware virtualization.
• Cloud Infrastructure Management: Design, implement, and maintain cloud infrastructure on platforms like AWS and Azure, focusing on scalability, reliability, and cost-effectiveness.
• Stakeholder Engagement: Work with internal teams to understand business requirements and translate these into functional infrastructure solutions, both in the cloud and on-premises.
• Financial and Contract Management: Develop and manage budgets for both infrastructure and cloud projects, oversee maintenance contracts, and negotiate terms to ensure value for money.
• Service Delivery and Support: Ensure the continuous delivery and high performance of application infrastructure services, providing day-to-day support as needed.
• Continuous Improvement: Identify opportunities for optimization and implement best practices in both cloud and traditional infrastructure environments to enhance efficiency and reduce operational costs.
• Compliance and Standards: Ensure all projects adhere to public/government sector standards when applicable.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or related field
• Minimum of 5 years of hands-on experience with AWS or Azure cloud services.
• AWS Certified Solutions Architect, Azure Solutions Architect, or other relevant cloud certifications preferred.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Growth Marketing Specialist (CRM & Mobile)

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a Senior Growth Marketing Specialist,  you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 6+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology-led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing/hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience in using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Pictet Group is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented in 30 offices in financial centres worldwide, currently employing over 5400 people, Pictet has been present in Singapore since 1995 and employs near 250 employees.

As an IT Logistics Specialist, you will ensure the seamless and efficient operation of IT and Logistics for our Singapore and Taipei offices, while providing comprehensive end-user support across various business functions. This role will also involve leading and coordinating projects related to IT, Logistics, Facilities, and Physical Security.

Your role

• Deliver timely, high-quality technical support to end users in Singapore and Taipei.
• Provide Level 1 and Level 2 service desk support, promptly responding to and following up on incidents and user requests.
• Support a diverse workplace environment, including PCs, trading phones, virtual machines, mobile solutions, printers, and software applications (Windows OS, Office Suite, MS Teams, M365).
• Maintain IT and Logistics inventory, ensuring documentation is current and Windows security patches are applied in a timely manner.
• Perform basic administration tasks for Active Directory and print services, as well as manage systems and accounts for Virtual Desktop Infrastructure (VDI) and Workspace One.
• Lead and implement IT and Logistics projects in collaboration with Corporate IT and Logistics specialists
• Oversee employee onboarding and offboarding processes in partnership with HR and hiring managers, including workspace setup and office access.
• Manage facility services and maintenance, including lighting, HVAC, electrical systems, cleaning, workplace reconfigurations, fire safety, and asset inventory.
• Undertake additional ad-hoc IT and Logistics duties as assigned.

Your profile

• Bachelor’s degree or diploma in Computer Science, Information Technology, or a related field, with a minimum of 5 years of relevant experience.
• Proven experience in managing and supporting VDI, Workspace One, Windows OS, MS Teams, M365, video conferencing tools, and mobility devices.
• Proficient in supporting and managing relationships with end users, including senior management and C-suite executives.
• Strong customer service orientation and a collaborative team player with a growth mindset, committed to high standards and capable of working independently and innovatively.
• Excellent communication and interpersonal skills, with strong troubleshooting and analytical capabilities, and the ability to perform under pressure.
• Proficiency in written and spoken English is essential; proficiency in Mandarin is a plus.

Position Overview:

We are looking for a proactive and organized individual to join our legal team as a Legal Executive / Specialist (Contracts). This entry-level role is ideal for fresh graduates or individuals with minimal experience, including those without a legal background, who are eager to learn and contribute to a fast-paced, dynamic environment. The successful candidate will support the legal team in ensuring compliance with contractual obligations, managing documentation, and facilitating seamless communication with internal and external stakeholders.

Key Responsibilities:

• Provide comprehensive administrative and technical support to the legal team, including calendar management, expense processing, and correspondence handling
• Filing and organisation of confidential legal documents (both physical and digital)
• Maintain department calendars and monitor time-sensitive deadlines for legal matters
• Coordinate and liaise with internal and external stakeholders to obtain / retrieve necessary information / documents / approvals
• Translate legal documents from English to Chinese and vice versa
• Conduct research and prepare relevant materials as may be required by in-house Legal Counsels
• Support the legal team in various ad-hoc initiatives and general office management tasks

Requirements:

• Education and Background:
  • Diploma in Law or Bachelor’s Degree in any field
  • 1 to 2 years’ relevant administrative experience (legal / corporate fields are preferred but not mandatory)
• Skills and Attributes:
  • Strong organizational and time-management skills
  • Keen attention to detail and meticulousness
  • Good communication and interpersonal skills, fluent in English and Chinese
  • A positive attitude, willingness to learn, and adaptability to new challenges
  • Proficiency in Microsoft Office applications (Word, Excel, and Outlook)

Why Join Us?

• Learning Opportunities: Gain hands-on experience under the guidance of experienced legal professionals
• Supportive Environment: Work in a collaborative and nurturing team that values growth and development
• Career Development: Build a strong foundation as legal executive and advance your legal career

If you feel that your experience and professionalism can make an impact with us and are excited to grow with us, we would love to hear from you!

Support Teaching and Learning

• Provide multimedia support (e.g., photography, video production, live streaming etc.) to facilitate the delivery of lessons and events, and support administration tasks for teaching and learning (e.g., burning CDROMs for listening comprehension, printing of media resources etc.)
• Provide in-class support to teachers implementing ICT integrated lessons (e.g., navigate and troubleshoot apps and productivity tools in class for teachers and students)
• Provide technical advice in terms of multimedia hardware and software that the school can purchase to support the teaching and learning in curricular and co-curricular areas
• Proficient at administering Google Classroom environment for school
• Able to provide Google Suite for Education support to school (staff and students) in troubleshooting and training

Assist in Multimedia Production and Training

• Provide videography/photography/live-streaming/video-conferencing support for coverage of school events and functions
• Provide editing and post-production works using software e.g., Adobe Premier Pro, After Effects
• Plan and implement multimedia training e.g., on Adobe Suite software (Photoshop, Premier Pro, After Effects, Flash, Illustrator), photography and videography, for staff and students
• Work closely with ICT team (e.g., ICT Associate, Desktop Engineers) on multimedia requirements and support required by staff and students

Management of Multimedia Equipment and Inventory

• Perform maintenance and upkeep of multimedia equipment
• Maintain usage and service records of multimedia equipment and replacement
• Manage loans of multimedia equipment via school standardised loan procedures
• Perform asset checks of multimedia equipment
• sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements

Other Duties

• Ad-hoc maintenance and update of school website
• Other duties pertaining to the area of multimedia (e.g., provide digital drawings of maps, design of brochures and posters)

Qualifications
• Minimum requirement of a Diploma or equivalent relevant qualification

Skills

• Have knowledge and be able to use, troubleshoot and provide advice for:Multimedia and photo-editing software (e.g., Adobe Photoshop, Premier Pro, After Effects, Flash, Illustrator)
  Google Suite for Education
  
• Able to operate cameras (e.g., DSLR) and video-cameras
• Preferably have skills in designing posters and brochures for school events
• Preferably have skills to conduct live-streaming, video conferencing or equivalent in schools
• Preferably have skills to maintain and update websites of schools

Experience

• At least 2 years experience in working as a Multimedia Specialist or has experience in multimedia production for events, functions, and projects in schools
• Preferably have experience training students and working with teachers in multimedia in a school environment
• Preferably have experience managing and working in AV/Info-com club or equivalent in schools
• Preferably have experience to perform asset checks of multimedia equipment in schools

Job Description

• Assist the Product Manager or Lead in planning and execute day-to-day game operation tasks

• Localize and execute initiatives and events for the game in multiple countries

• Manage game-related projects by working closely with the internal teams

• Review and analyze key game metrics and contribute to operation strategy-setting

• Use analytics to drive key success metrics related to revenue generation and user growth

• Evaluate and recommend growth, monetization or retention plans by identifying potential outcomes and returns

• Establish partnerships to deepen and strengthen engagement with the community

• Monitor player sentiments and community feedback

• Translation and proof reading of project documents

• Communicate with overseas and local product teams

• Control project quality and resolve the problems effectively

• Translating various content from English to Korean and vice versa.

Requirements

• Minimum 3 years of relevant working experience in similar capacity

• Strong interest and passion in gaming

• Experience in launching and managing PC or mobile game

• Strong logical thinking, analytical and problem-solving skills

• Able to handle multiple tasks in an organized manner and deliver under pressure

• Excellent written and verbal communication skills.in Korean and English (to liaise with Korean and English clients) is priority

Security Specialist (GRC)

In view of business expansion, our client is seeking an experienced Security Specialist (GRC)

The Responsibilities:

• Identify use cases allowing to take advantage of GenAI & Machine Learning capabilities
• Define data science approaches that fit with clients’ business challenges, using state-of-the-art methods to solve problems of large dimensionality in a computationally efficient and statistically effective manner.
• Build advanced algorithms, using statistical knowledge and machine learning techniques to identify trends, patterns and predictive signals on large data sets
• Interact with business stakeholders to understand business data and analytics requirements and identify data-driven business opportunities
• Responsible for explores information from multiple diverse sources, analyzing data and gain insights into business intelligence that is actionable
• Identify and uncover new opportunities, insights, trends, and patterns from analysis to key stakeholders/decision-makers
• Stay up-to-date with the latest data science and data engineering techniques and tools
• Deploy ML models into production (either alone or working with data engineers if necessary)

The Requirements

• Degree in Computer Science, Computer Engineering or a related field
• Over 5 years expertise in Data Science
• Good applied skills with statistical programming languages such as R, Python (NumPy, pandas), SAS, SPSS etc.
• Experience with machine learning frameworks (e.g scikit-learn, Spark MLlib, Caffe, TensorFlow) and/or data science platforms (e.g. SAS, Dataiku)
• Experience of ML and LLM libraries and tools such as MLFlow, Langchain to develop GenAI applications, model experimentation and basic UI development with libraries such as Gradio or Streamlit.
• Experience with No-Code/Low-Code GenAI tools such as Langflow, Flowise, Rivet
• Data-oriented background in SQL, data wrangling and data modelling
• Exposure to data visualization tools and/or charting libraries (eg. Tableau, Qlik, D3.js, GGplot)
• Familiar with deploying Data projects into cloud (e.g Azure, AWS, GCP)
• Team player with good interpersonal and problem solving skills.
• 2 Positions Available

Office Location: East

Kindly indicate your current/last salary details and also your notice period

Interested candidates kindly forward your CV to [email protected] (Dorothy Ma Li, Reg No: R1769176). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Support Teaching and Learning

• Provide multimedia support (e.g., photography, video production, live streaming etc.) to facilitate the delivery of lessons and events, and support administration tasks for teaching and learning (e.g., burning CDROMs for listening comprehension, printing of media resources etc.)
• Provide in-class support to teachers implementing ICT integrated lessons (e.g., navigate and troubleshoot apps and productivity tools in class for teachers and students)
• Provide technical advice in terms of multimedia hardware and software that the school can purchase to support the teaching and learning in curricular and co-curricular areas
• Proficient at administering Google Classroom environment for school
• Able to provide Google Suite for Education support to school (staff and students) in troubleshooting and training

Assist in Multimedia Production and Training

• Provide videography/photography/live-streaming/video-conferencing support for coverage of school events and functions
• Provide editing and post-production works using software e.g., Adobe Premier Pro, After Effects
• Plan and implement multimedia training e.g., on Adobe Suite software (Photoshop, Premier Pro, After Effects, Flash, Illustrator), photography and videography, for staff and students
• Work closely with ICT team (e.g., ICT Associate, Desktop Engineers) on multimedia requirements and support required by staff and students

Management of Multimedia Equipment and Inventory

• Perform maintenance and upkeep of multimedia equipment
• Maintain usage and service records of multimedia equipment and replacement
• Manage loans of multimedia equipment via school standardised loan procedures
• Perform asset checks of multimedia equipment
• sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements

Other Duties

• Ad-hoc maintenance and update of school website
• Other duties pertaining to the area of multimedia (e.g., provide digital drawings of maps, design of brochures and posters)

Qualifications
• Minimum requirement of a Diploma or equivalent relevant qualification

Skills

• Have knowledge and be able to use, troubleshoot and provide advice for:Multimedia and photo-editing software (e.g., Adobe Photoshop, Premier Pro, After Effects, Flash, Illustrator)
  Google Suite for Education
  
• Able to operate cameras (e.g., DSLR) and video-cameras
• Preferably have skills in designing posters and brochures for school events
• Preferably have skills to conduct live-streaming, video conferencing or equivalent in schools
• Preferably have skills to maintain and update websites of schools

Experience

• At least 2 years experience in working as a Multimedia Specialist or has experience in multimedia production for events, functions, and projects in schools
• Preferably have experience training students and working with teachers in multimedia in a school environment
• Preferably have experience managing and working in AV/Info-com club or equivalent in schools
• Preferably have experience to perform asset checks of multimedia equipment in schools

The client that we are partnering with is one of the world's leading bank and they are looking to expand their team of insurance specialist to support their relationship managers.

About the job

• Conduct financial needs analysis to understand customers' financial goals
• Provide financial product advisory to bank clients according to their needs
• Adhere to compliance and regulatory standards
• Engage in networking and marketing campaigns organised by the firm

Skills and experience required

• Minimum Diploma required
• Minimum 1 year of wealth management / insurance sales
• Good effective communication skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

This role supports the product team in implementing the product strategy and roadmap. The individual will develop specialist product knowledge and act as a key liaison between various stakeholders including service management and product development teams.

WHAT YOU WILL DO:

• Product Expertise

• Product Lifecycle Support

• Stakeholder Management Support

• Product Marketing Support

• Business Performance Measurement Support

• Product Requirements Specification

EXPERIENCE:

• Business / Engineering / Science related qualification to at least bachelor’s degree level typically. Other Degree level backgrounds considered.

• Minimum of 3 years’ experience in a significant product management function

• Relevant experience in Air Transport Industry of additional interest

• Track record of achieving Product revenue growth and of managing product P&Ls

• Experience of working in a matrix environment, liaising with different teams to drive overall product success.

WHAT WE OFFER:

SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:

**Lead Network Specialist**

Job Summary

We are seeking an experienced Lead Network Specialist to join our implementation team, alongside an Aruba Platinum Partner and ICT systems integrator. The ideal candidate will have extensive knowledge and experience in designing, implementing, and managing complex network infrastructures, with a focus on Aruba wired, wireless, and ClearPass solutions.

Key Responsibilities

• Design, implement, and manage customer network infrastructures, ensuring seamless integration with existing systems
• Conduct network assessments, identify areas for improvement, and develop strategic plans for network upgrades and optimizations
• Collaborate with cross-functional teams, including sales, engineering, and project management, to deliver comprehensive ICT solutions
• Provide technical leadership and guidance to junior engineers and technicians
• Develop and maintain technical documentation, including network designs, implementation plans, and as-built documentation
• Troubleshoot complex network issues, using advanced diagnostic tools and techniques
• Stay up-to-date with the latest Aruba technologies, solutions, and best practices

Aruba-Specific Requirements

• In-depth knowledge and implementation experience with Aruba wired, wireless, and ClearPass solutions
• Professional certifications in at least two Aruba areas, such as:
• Aruba Certified ClearPass Professional (ACCP)
• Aruba Certified Mobility Professional (ACMP)
• Aruba Certified Switching Professional (ACSP)
• Proven experience with ArubaOS, AirWave, and other Aruba management tools

General Requirements

• At least 3-5 years of experience with Aruba solutions
• Proven experience with data migration, network upgrades, and system integration
• Extensive knowledge of network technologies, including:
• Network security (firewalls, VPNs, access control)
• Network protocols (TCP/IP, DNS, DHCP)
• Network architecture (LAN, WAN, WLAN)
• Strong analytical, problem-solving, and communication skills
• Ability to work independently and as part of a team
• Strong customer-facing skills, with experience in presenting technical information to non-technical stakeholders

Contract Type: 12 Months (Renewal)
Salary: SGD5,000 to SGD6,600
Location: MacPherson
Working Hours: Mon – Fri 9 am to 6 pm (onsite)
Commencement: Immediate

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

The Role

As the Trust & Safety Solutions Specialist at Intellect, you will play a key role of enabling the go-to-market, sales, business development, and revenue growth efforts of our Trust & Safety business line, leveraging your experience and understanding of the Trust & Safety ecosystem and sales & business development experience.

We are looking for someone who has experience in the Trust & Safety space, and also in establishing strong partner relationships, knows the nuances and complexities of the space, and has an understanding of the delivery and implementation needs of servicing Trust & Safety teams to make for effective pursuits and acquisition efforts of clients in this segment.

As an individual, you will need to be a resourceful, self-driven person, one who is great with people, can collaborate effectively with stakeholders both internally and externally, and can hustle and drive outcomes. This is a key and highly impactful role with large opportunities for growth.

Your Responsibilities:

• Drive the expansion of T&S via GTM and revenue growth
• Build strong distribution partnerships with relevant channel partners
• Conduct effective client engagement and needs assessments
• Solution design and consultation
• Sales strategy and proposal development
• Ensure effective project management from pre to post sales
• Practise strong and consistent internal & external stakeholder management
• Training and education
• Continuous improvement
• Thought leadership

Roles & Responsibilities:

• The 1st Level Remote Support is required to provide 1st point of contact for clients and provide excellent customer service to address their inquiries, concerns, or complaints.
• Answering incoming calls and making outbound calls to customers or clients.
• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Mandatory Skills: Infrastructure Support, Micerosoft Office

Requirement

1. Minimally Nitec qualifications in IT related disciplines

2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.

3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

4. Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.

5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

Work Location: Ang Mo Kio & Bedok

Shift Work: Yes, 8.5 hour. Staggered between 8am – 6pm(Mon to Fri), Sat rotates once a month, 8am – 12.30pm. 42hr/week

Working Hours:

Monday - Friday (5days),

Saturday – Once a month(0.5 day). Weekday hour will be shortened if agents need to cover Saturday.

Sun and Public Holiday off

Benefits:

• Attractive Fixed Salary (Salary Range: $2,300 to $2,800)
• Medical Insurance
• 14 days AL
• 14 days MC

• Responsible for increasing the online traffic, web shop revenue, and web leads for a product line.
• Research, understand, and interpret the needs of buyer personas for a product line in a variety of industries.
• Deeply understand key industries and how your product line brings specific benefits to each.
• Align web pages to the needs of the buying personas to convert traffic into online customers.
• Increase traffic to web pages by executing email and social media campaigns while assisting with advertising campaigns.
• Systematically survey web visitors and online shoppers to gather actionable feedback.
• Regularly report on traffic, revenue, and lead performance to marketing and sales leadership.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Curate all assets on YouTube channel for igus® product.
• Create posts about igus® product line on Facebook, LinkedIn, Instagram and Twitter.
• Monitor key online marketing metrics to track success.
• Create and maintain online listings across e-commerce platforms.
• Ensure that the brand message is consistent.
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions.
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team.
• As this position develops, the employee maybe assigned additional duties or special projects as deemed necessary by the management.

Requirements:

The successful candidate will be expected to possess and display the following skills, knowledge and attributes in order to excel in the role:

• Diploma in either Marketing, Digital Marketing, Mass Communication or relevant field. New graduates are welcome.
• At least 2 years of working experience in the related field.
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Excellent knowledge of MS Office applications, marketing computer software and online applications (CRM tools, online analytics, Google Adwords etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines.
• Excellent organizational and multi-tasking skills.
• Outstanding communication and interpersonal abilities.
• Incredible attention to detail.
• A team-player with a customer oriented approach, contribute and work together with the rest of the team to meet the company’s goal & growth objectives.

Responsibilities

• Achieve high levels of customer satisfaction through customer relationships, product support and services
• Provide a clinical support in Singapore for 3D mapping procedures
• Driving a 3D mapping procedure through a clinical evidence base to stimulate a demand
• Identify development opportunities and increase unit growth, profitability, and market share for target customers
• Improve the efficiency and effectiveness of customer delivered health care services to patient in service education and training where appropriate
• Manage Account information through effective, timely reports and accurate customer records
• Continuously improve product knowledge and provide improved service to customers
• Work closely with marketing teams in New Product launch, meetings, training.
• Conduct a training for the EP Technicians
• Keep up to date on the product, competitor, and market knowledge
• Work closely with Regional Marketing Manager to ensure launch readiness and use post launch measurements to effectively deliver launch plans within and allocated territory

Requirements

• Degree in medical technology or biomedical Science
• At least 3 years of proven experience in the clinical or healthcare setting in Electrophysiology or Cardiology experience (preferred).
• EP tech with relevant experience in Electrophysiology
• CEPIA (Australia) / IBHRE certification is desirable.
• Must be willing to work long and irregular hours, including weekends.

Account Manager

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Social Media Management:

• Develop and execute social media strategies for platforms such as Instagram, Facebook and Tiktok.
• Manage daily social media activities, including content scheduling, community engagement, and performance tracking.
• Monitor social media trends and adapt strategies to ensure maximum reach and engagement.

Content Creation:

• Create high-quality, engaging content (posts, stories, videos) that aligns with our brand identity.
• Produce photography and videography content, including editing, to showcase our products and services.
• Collaborate with the team to generate fresh ideas for social media campaigns and promotions (as well as Live Selling and collaboration with 3rd Party brands)

Graphic Design:

• Design visually appealing graphics for social media, websites, and other marketing materials.
• Maintain consistency in brand messaging and visual identity across all channels.

Online Advertising:

• Plan, execute, and optimize online advertising campaigns (e.g., Facebook Ads, Instagram Ads) to drive traffic, leads, and sales.
• Analyze campaign performance and adjust strategies to achieve KPIs.
• Understand SEO and relevant online marketing concepts.

E-Commerce Management:

• Manage and optimize our WooCommerce/Shopify platform, ensuring a seamless online shopping experience for our customers.
• Update product listings, monitor inventory, and troubleshoot any technical issues that arise within the WooCommerce system.
• Collaborate with the team to implement promotional strategies and analyze e-commerce performance metrics to drive sales and improve customer satisfaction.
• Able to manage and optimise Lazada and Shopee platforms to promote products.

Marketing Management:

• Develop and implement comprehensive marketing strategies to promote our products and services.
• Oversee the execution of marketing campaigns across various channels, ensuring alignment with overall business objectives.
• Conduct market research to identify trends, customer needs, and competitive positioning.
• Manage the marketing budget and allocate resources effectively to maximize ROI.
• Collaborate with cross-functional teams to ensure a cohesive approach to marketing efforts.

Qualifications:

• Proven experience in social media management, content creation, and online advertising.
• Strong photography and videography skills, including proficiency in editing software.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva).
• Solid understanding of online marketing strategies and tactics.
• Ability to work independently and as part of a team.
• Creative mindset with a passion for staying ahead of industry trends.

‼️READY TO MAKE A CHANGE? ‼️

We are looking for the next driven, vibrant and talented individual to join us on our journey to SUCCESS

Job description:

• Support Maps data-collection projects and running tasks in compliance with Maps Field Operations processes.
• Communicate and collaborate with internal teams/external partners to manage vendor requests, warehouse inventory, etc.
• Review collection data and facilitate performance reporting.
• Perform basic hardware repair and system troubleshooting (training provided).
• Develop documentation and drive process improvements.

Requirements:

• Bachelor’s Degree with 2 years of relevant experience.
• Possesses warehouse and inventory management skillsets.
• Excellent analytical and problem-solving skills.
• Excellent communications, vendor management and project management skills.
• Be willing to manage physical hardware/equipment by arranging calibration, maintaining inventory records.

Job Responsibilities:

• Manage the full recruitment lifecycle for IT positions, including sourcing, screening, interviewing, and onboarding candidates.
• Identify and attract top IT talent through various sourcing methods such as job boards, social media, networking, and referrals.
• Collaborate with hiring managers to understand job requirements, technical skillsets, and team dynamics for each role.
• Develop and post job advertisements on relevant platforms to attract qualified candidates.
• Conduct initial screenings to assess candidates' technical expertise, qualifications, and cultural fit.
• Coordinate and schedule interviews between candidates and hiring teams, ensuring a smooth process.
• Negotiate salary offers and other employment terms with candidates while aligning with company policies.
• Build and maintain a pipeline of qualified IT professionals to address future hiring needs.

Job Requirement:

• Minimum 3 years of experience as an IT recruiter in an in-house or agency setting.
• Proven track record of successfully filling technical roles in areas such as software development, infrastructure, cybersecurity, or cloud technologies.
• Strong understanding of IT roles, technologies, and technical skillsets.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage multiple recruitment projects simultaneously and meet tight deadlines.
• Proficiency in applicant tracking systems (ATS) and sourcing tools (e.g., LinkedIn Recruiter, job boards).
  

Job Scope:

a) To support the design of data collection channels

b) To support data integration between data collection channels and dashboard

c) To support the identification of opportunities for process automation and improvements

Requirements:

a) Business Intelligence

• Proficient in Microsoft Excel, e.g., creation of databases and usage of calculations/formulas

• Familiar with the applications in Tableau

• Experience with data analysis and reporting tools

• Ability to translate raw data into actionable insights

b) Process Innovation

• Creative problem-solving skills to streamline workflows

• Knowledge of project management tools and techniques

c) Soft Skills

• Strong analytical thinking and problem-solving abilities

• Good communication skills for liaising with team members

Location: Buona Vista

Salary: $13/hour

Working Arrangement:

Contract Period: 6 months

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

Salary: $3000 - $3500

Working time: Mon - Fri, 8:30 am–6 pm

Location: Near to Macpherson MRT (500m walking distance to office)

Responsibilities:

• Provide technical support and troubleshooting assistance to clients.
• Incident tracking, resolution and escalation in a timely manner.
• Collaborate with client IT teams to ensure smooth integration and operation of systems.
• Conduct training sessions and create documentation to support client IT staff.
• Stay updated with the latest industry trends and technologies.
• Identify opportunities for improving existing systems and processes.
• Propose and implement innovative solutions to enhance client IT infrastructure.

Requirments:

• Minimum Higher Nitec or Diploma with Professional Certifications.
• Minimum 1 year of experience in IT support roles, preferably in a system integrator environment.
• Familiarity with remote desktop tools

Ng Jiong Han (Reg. No.: R24124673)

Business Edge Personnel Services (EA License No.: 96C4864)

Customer Success Specialist (CSS) is pivotal in ensuring exceptional service delivery and maximizing client satisfaction. The CSS role is designed not only to nurture client relationships and drive commercial outcomes but also to directly manage Level 1 support for selected legacy custom solutions, aiding in the strategic pivot to Tunity’s product-first service offerings

Key Responsibilities:

1. Customer Relationship Management:Serve as the primary contact for customers, ensuring their continued satisfaction and retention.
   Collaborate with product development teams to implement proactive strategies that address client needs, encourage product adoption, and smoothly transition customers to more standardized, cost-effective solutions.
   
2. Commercial Accountability:Monitor and analyze the costs associated with supporting each customer.
   Identify and implement strategies to enhance profitability, including transitioning suitable customers to the Tcube platform and making strategic decisions about discontinuing support for nonviable accounts.
   
3. Customer Advocacy and Growth:Foster strong relationships that encourage customer advocacy, supporting referrals and the creation of case studies.
   Identify and pursue opportunities for account growth, encouraging customers to adopt new software enhancements that optimize operational efficiency and reduce maintenance costs.
   
4. Cross-functional Coordination:Act as a liaison between customers and internal teams, including hardware and software departments, ensuring a seamless and integrated customer experience.
   Facilitate effective communication and problem resolution across functional boundaries.
   
5. Level 1 Support Management:Directly manage Level 1 support for custom solutions, gathering crucial insights into customer usage and pain points.
   Use hands-on support experiences to guide customers through initial challenges and demonstrate the tangible benefits of transitioning to standardized products.
   
6. Retention and Renewals:Develop and maintain comprehensive success plans for high-value customers, detailing critical milestones for onboarding, training, preventive maintenance, and contract renewal.
   Leverage sales data and insights from the product development team to strategically recommend timely software upgrades.
   
7. Customer Training:Manage and enhance customer training programs, ensuring clients fully leverage the capabilities of Tunity’s Tcube suite for maximum benefit.
   
8. Feedback Loop:Act as the voice of the customer within Tunity, relaying feedback and insights to the product and engineering teams to inform future product development and roadmap planning.
   

Required Skills and Qualifications:

• Proven experience in customer success or similar roles
• Strong technical acumen, with the ability to quickly learn and support both legacy custom solutions and new products.
• Excellent communication, negotiation, and relationship management skills.
• Ability to analyze data, understand business drivers, and deliver strategic insights.
• Demonstrated capability to manage and prioritize workloads effectively under pressure.

Preferred Skills:

• Experience in managing transitions from custom solutions to product-based offerings.
• Background in handling Level 1 technical support is highly advantageous.

Music Instructor:

This innovative program is known to be well-tested, research-based, highly innovative, and unorthodox; therefore, a successful startup MCM teacher must be musically competent, a fast learner, and a flexible problem solver.

Above all, the applicant must demonstrate a steadfast belief in music as an essential part of 21st-century education for all children, be willing to learn more about research-based music teaching and learning practices and be passionate about teaching music to young children.

Job Responsibilities:

• To teach the MindChamps Music curriculum to all levels of students in Preschool. PG – K2.
• Teachers will be teaching a comprehensive music literacy curriculum that includes instruction in singing, percussion, keyboards, recorder, and violin (in the upper grades).
• Plan, supervise, and implement the program for the class in accordance with the policies, guidelines, frameworks and philosophy of the centre.
• Address each child’s educational and developmental and keep accurate records of children’s progress through checklists, progress notes, photographs and anecdotal records.
• Other ad-hoc duties might be required as operational needs

Job Requirements:

• Diploma or Professional Certification in Music (ABRSM in Piano, Music Theory, Music)
• Demonstrate musical competency in at least 2 instruments (E.g. Piano, Violin, Ukelele, Guitar, etc)
• Solfege (do-re-mi syllables), Suzuki Violin, Keyboard knowledge will be a plus point.
• Creative and inspiring with loving energy
• Prior experience in classroom teaching.
• Experience teaching music to children.
• Excellent communication and classroom management skills

Enrichment Instructor

Job Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Complete progress reports on children for each semester and prepare a developmental portfolio for each child.
• Responsible for the preparation and upkeep of age-appropriate teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct MindChamps unique enrichment programmes
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• To teach the following programme, Music for the mind, NeuroMooves programme, Creativity & Theatrical Strategies, Gourmet moment.

Job Requirements:

• Certificate or Diploma in Early Childhood Care & Education – Teaching (DECCE-T) or 2 years’ experience as an Enrichment teacher in Gym movement, Music and Performing Arts.
• Preferably with 1 year of experience working with young children aged 18 months to 6 years in theatre/speech & drama, music and movement programmers.
• Possess good communication and classroom management skills.
• Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.
• Creative and loving energy with a positive disposition
• Excellent communication and classroom management skills

Address:

180 Kitchener Road

#07-01

Singapore 208539