The Client is a prestigious global bank and they are seeking individuals who are enthusiastic about the investment market to join their team of investment advisers to bring greater value to their clients.

About the job

• Work closely with relationship managers to understand clients investment needs & preferences and risk appetite, thereafter, providing sound recommendations and advisory.
• An ideal candidate should have a strong understanding of investment products such as UTs, Bonds, Equities & structured products.
• Keep up with market trends & news and provide timely updates to the relationship managers & clients.
• Work together with the team and contribute to the production of collaterals for internal and external stakeholders.
• Adhere to all company policies & regulations.

Skills and experience required

1. Minimum 5 years of relevant banking sales experience
2. Good communication & interpersonal skills
3. Good understanding of financial markets & investment instruments

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

The client that we are partnering with is one of the world's leading bank and they are looking to expand their team of insurance specialist to support their relationship managers.

About the job

• Conduct financial needs analysis to understand customers' financial goals
• Provide financial product advisory to bank clients according to their needs
• Adhere to compliance and regulatory standards
• Engage in networking and marketing campaigns organised by the firm

Skills and experience required

• Minimum Diploma required
• Minimum 1 year of wealth management / insurance sales
• Good effective communication skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

• Ensure timely and accurate recording of suppliers’ invoices and employees’ claims into ERP system
• Check the invoices in the Procurement-to-Pay System, Coupa, and ensure all invoices are taken into ERP system
• Liaise with suppliers and business divisions on any discrepancies in invoices and other supporting documents
• Follow up with accrual of expenses incurred by the company where invoices have not been received
• Process suppliers’ payments, including generating payment vouchers, preparing cheques and online payments
• Close follow up with payment approvers to complete the payment process
• Assist in supplier reconciliation
• Assist in preparation of AP schedules
• Participate in the month-end / year-end closing process and ensure timely completion of the closing process
• Any other tasks assigned by Team Lead / Finance Manager

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Key Responsibilities:

• Process payroll accurately and on time, including overtime.
• Maintain accurate employee records.
• Manage relationships with outsourced payroll providers.
• Ensure compliance with payroll regulations.
• Address payroll inquiries and resolve issues.
• Generate payroll reports and assist with audits.
• Collaborate with HR on benefits and compensation updates.
• Stay updated on payroll laws and best practices.

Requirement:

• Diploma in Accounting, Finance, or a related field (or equivalent experience).
• Experience as a Payroll Specialist, with knowledge of overtime calculations.
• Familiarity with outsourced payroll services.

Additional Information:

• Located in Bouna Vista
• Working hours: Office Hours from Monday – Friday, Office hours
• Up to $4500 (Depending on experience)
• 15 Month contract.

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Job Description

• Retail sales of aquarium products, ornamental fishes, corals and tanks.
• Handle customer's enquiries
• Shop livestock tank/display tank maintenance
• General housekeeping of retail shop
• Assist in ad hoc job task

Job Requirements

• Sales-driven and self-motivated.
• Knowledge of aquarium fishes and corals is an added advantage.
• Experience in the aquarium industry or as a personal passion is an added advantage.

Benefits

• Basic + Commission + Performance Incentive
• Meal(s)
• Excellent career growth opportunity

POSITION SUMMARY

• Assist the Store Manager in achieving sales goals, monitoring expenses and consistently provide customers with the highest level of service.
• To provide supervision assistance where and when necessary in the Store.
• To take an active role in maximizing sales – individual vs store sales target.
• Maintain inventory integrity – minimise stock losses & insure monthly (& daily if necessary) stock counts.

KEY AREAS OF RESPONSIBILITIES

• Lead and own full accountability of store Beauty Sales target (with key focus in Fine Fragrance unit target) alongside Store Manager.
• Ensure Fragrance retail associates in the store demonstrate and practice high quality of Fine Fragrance selling behaviour.
• Connect with customers and determine their needs.
• Ability to identify customers' fragrance profiles, personalities, and preference.
• Create a luxury experience with brand-specific selling behaviour (including product demonstration).
• Empower the customers through fragrance matching and fitting, teaching them how to use their VS fragrance.
• Achieve sales objectives by engaging customers in Fragrance, through cross-selling from Lingerie and recruitment of new customers.
• Attract new VS Fragrance customers.
• Express a passion for Fragrances.
• Inspire customers with expertise on fragrance trends and knowledge.
• Attend seasonal training seminars and/or digital learning modules.

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

An exciting opportunity awaits YOU to be a part of this dynamic organisation.

novita is looking for a sincere, motivated and self-driven individual who is enthusiastic and passionate about e-commerce to join us as an E-Commerce Sales Specialist!

• Basic Salary + Incentive + Target Incentive
• Career Progression
• Positive working environment
• Employee Welfare, Benefits & Staff Discount

Job Description:

• Strategically plan, execute & manage online sales/marketing campaign and activities across various e-platforms (including but not limited to online marketplaces, company website etc.) to drive online sales growth.
• Manage and update website content, assist on product listing creation/voucher listings, promotion bundles creation, ads for traffic generation and ensure high accuracy in all information published.
• Assist in digital marketing campaigns such as EDM, Social Media Posting/Ads to drive traffic and sales.
• Monitor competitor activities and identify opportunities.
• Liaise with respective e-platform manager for campaign submission or address operational challenges.
• Manage and respond to all forms of customer engagement (e.g. chats, phone, emails, reviews etc) ensuring
• Work closely with other departments to successfully plan and implement marketing, sales campaigns, and product launches.
• Compile sales performance reports to analyze the effectiveness of each campaign.
• Other ad-hoc duties as assigned by Management

Requirements:

• A minimum of a Diploma in any field.
• At least 1 year of experience in e-commerce.
• Experience with Shopee, Lazada, NTUC Online or Shopify is a plus.
• Sales driven, self-motivated and possess a positive attitude.
• Meticulous, organised and able to manage time efficiently to ensure deadlines are met.
• Ability to thrive in a fast-paced, dynamic environment.

Interested candidates, please send in your resume and cover letter via APPLY NOW. We apologise that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Manufacturing/ Smart Monitoring Systems
• Position Title: Maintenance Specialist
• Working Location: Ang Mo Kio
• Working Hours: 5 Days (Mon – Fri, 8 AM – 5 PM)
• Salary Package: Basic Salary $4,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Regularly perform preventive maintenance on building monitoring and control systems, environmental monitoring systems, and related equipment to ensure they work optimally and avoid breakdowns.
• Quickly diagnose and fix issues in SCADA systems, PLCs, HMIs, DDC controllers, and other mechanical, electrical, and electronic equipment.
• Assist in installing, setting up, and testing new equipment and systems, including SCADA, PLCs, HMIs, and DDC controllers.
• Conduct routine inspections and tests on equipment and systems to spot potential issues and ensure they meet safety and performance standards.
• Keep accurate records of maintenance activities, repairs, and inspections. Update maintenance logs, equipment manuals, and system documentation.
• Monitor and manage inventory of maintenance supplies, tools, and spare parts. Order necessary supplies to ensure they are available when needed.
• Follow safety protocols and guidelines to maintain a safe working environment. Identify and report potential safety hazards.
• Provide support to other departments and assist with special projects, especially those involving SCADA, PLCs, HMIs, and DDC controllers.

APPLY NOW!!!

• Diploma or Certificate in Mechanical, Electrical, Automation, or a related field.
• Experience with SCADA systems, PLCs, HMIs, DDC controllers, and related equipment.
• Strong understanding of preventive maintenance practices and procedures.
• Ability to read and interpret technical manuals, blueprints, and schematics related to control systems and automation.
• Proficiency with hand and power tools, as well as diagnostic equipment.
• Strong problem-solving skills and attention to detail.
• Good physical condition to perform physically demanding tasks.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68842 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161

Adelin Chong | EA Reg No.: R1875641

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Position Objective

Takes full responsibility of Order Processing and Import/Export affairs. Using independent action, recognizes problems and initiates correct action within the parameters of company policies. Provides assistance to sales and logistics personnel.

Major Areas of Responsibility

1. Takes full responsibility for all functions related to order processing. 2. Evaluating, maintaining and updating of various documentation required between order processing and other departments to assure a smooth flow of work.

3. Provides direction to other order processing personnel with technical assistance and procedural guidance, takes responsibility for training of order coordinators.

4. Communicates with HQ for delivery date, initiates correspondence with customers regarding any shipment information.

5. Input customer order for entry into order processing system.

6. Follows up of shipping date and coordinates with various department to ensure timely delivery to customer.

7. Weekly order booking report and back-order report.

8. Engages in activities to improve customers’ relationship, communicates with customers for L/C orders, import/export problems and handles inquiry from customers. Follow up L/C opening and amendment.

9. Responsible for turn-around of customs clearance, evaluate and take action on accuracy and reasonableness of charge from customs broker and traffic agents.

Job Requirements

1. Min. Diploma in Business Administration, Supply Chain or related field, with 2 years’ relevant experience or equivalent combination of education and experience.

2. Able to work independently and as a team.

3. Experience in using SAP is an added advantage.

4. Able to converse in Chinese is preferred as required to liaise with our Taiwan and China supply chain counterparts.

Position Summary:

• This position is responsible for sustainability business support, performing ESG performance/rating improvement, sustainability report assistance, report assurance and other sustainability related service.

Job Responsibilities:

• Prepare ESG/CSR/Sustainability report
• Ensure reports submitted on time and high-quality delivery
• Provide technical supprt / solution to sales specialist when approaching new customer
• Conduct sustainability report assurance and prepare verification statement.
• Sustainability standards study and prepare verification statement.
• Establish harmony relationship with clients.

Job Requirements:

• At least 2 years working experience.
• Possess a Degree in Environmental, Law, Finance, sustainability related background is a plus.
• Familiar with GRI, ISSB, IFRS, SASB,TCFD,AA1000, CDP,SBTI or relevant will be added advantageous
• Knowledge of rules, regulations and procedures related to sustainability.
• With innovative thinking and willing to develop new business.
• Ability to work independently and customer-oriented thinking

KEY DUTIES AND RESPONSIBILITES:

• The role involves leading all compounding and sterile filling activities, as well as being responsible for the secondary packaging of final finished goods.
• Ensuring safe work environments, enforcing operational discipline, and monitoring aseptic behaviors.
• Efficiently utilize tools and metrics (KPI’s) to monitor staff productivity, deliverables, timelines, and quality of work product to adjust staffing levels and operational processes as needed to ensure operational effectiveness.
• Support investigations, own CAPAs, and drive continuous improvements throughout operations.
• Responsible for developing staffs’ performance goals, maintaining positive employee morale and relations and managing paid time off
• Understanding of the importance/impact of cGMP standards.
• Responsible for handling disciplinary actions and/or Performance Improvement Plans, terminations, escalating complex employee issues to their manager or human resources and ensuring a fair and consistent approach with all team members.
• Identifying potential process/product improvements and working collectively with cross-functional teams to implement process/procedure updates.
• Demonstrates strong industry knowledge and comprehensive understanding of business processes.
• Demonstrates technical/functional expertise in applicable discipline and acquires knowledge in related disciplines.
• Utilize industry technical/functional experience to help develop standard operating procedures.

REQUIREMENT

• Able to establish robust processes, develop performance standards, track performance through fact driven exercises, and implement solutions to drive continuous process improvements.
• Demonstrates skills to solve complex problems in highly regulated environments.
• Previous experience working with auditors, inspectors, and regulatory agencies.
• Able to articulate difficult and complex situations in a comprehensive and succinct manner utilizing professional tools, and deliberate facts.
• Ability to drive a culture of partnership and accountability.

EDUCATION & EXPERIENCE

• Minimum of a Bachelor Degree in a life science, pharmacy, or engineering discipline required.
• Advanced degree/certification preferred. It will be an advantage to the candidate if he/she is a registered pharmacist in Singapore.
• 5-8 years manufacturing or engineering experience, preferably in sterile manufacturing and a good understanding of quality and compliance standards of various agencies, including US-FDA, European EMA and China NPMA.
• 3-5 years management experience; with no fewer than 20 direct/indirect reports.
• Proven effective verbal and written communication skills.
• Experience working with SAP, QMS such as TrackWise.

Position Overview:

The Traditional Chinese Fermentation Specialist will be responsible for creating a variety of traditional fermented foods and sauces that enhance the flavors of our La Mian, Korean BBQ, and fine dining Chinese cuisine. This role will involve research, recipe development, and hands-on production, ensuring the highest standards of quality and authenticity.

Key Responsibilities:

1. Research and Development:

• Study and implement traditional fermentation techniques and recipes, focusing on various Chinese fermented products such as soy sauce, black vinegar, pickled vegetables, and other unique sauces.

2. Production:

• Oversee the fermentation process, including preparation, monitoring, and quality control of fermented products.

3. Ingredient Sourcing:

• Source high-quality, authentic ingredients and seasonal produce to be used in fermentation processes.

4. Menu Development:

• Collaborate with the culinary team to integrate fermented products into existing and new menu items, enhancing flavor profiles and authenticity.

5. Education and Training:

• Provide training to kitchen staff on fermentation techniques, including food safety practices and handling procedures.

6. Quality Assurance:

• Maintain strict hygiene and quality standards throughout the fermentation process, ensuring all products are safe and meet culinary standards.

7. Customer Engagement:

• Participate in events, workshops, or tastings to educate guests about fermentation and its role in enhancing traditional Chinese cuisine.

8. Documentation:

• Maintain detailed records of fermentation processes, including recipes, timelines, and observations for continuous improvement.

Requirements:

• Proven experience as a chef or fermentation specialist, preferably with a focus on traditional Chinese cuisine.
• Strong knowledge of fermentation techniques and their applications in cooking.
• Passion for culinary arts, particularly in traditional Chinese cooking.
• Ability to work collaboratively in a fast-paced kitchen environment.
• Excellent organizational skills and attention to detail.
• Knowledge of food safety and sanitation regulations.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in digital marketing tools and platforms.
• Creative mindset with the ability to think outside the box.
• Strong problem-solving skills and attention to detail.
• Ability to work under pressure in a fast-paced, dynamic, and challenging environment.
• Effective communication skills at all levels, with receptiveness to feedback. Knowledge of Mandarin is an advantage.

Benefits:

• Competitive salary of up to $2,400 basic plus variable bonus, overtime, and annual wage supplement (AWS).
• Fresh graduates welcome with starting salary of $1,900 basic.
• Monthly allowances after 3 months’ probation: $50 transport and $50 handphone.
• Shuttle bus service provided for convenient commuting.
• Opportunity for long-term employment in a supportive environment.

Job Description:

As a Customer Service Representative, you will interact with customers through various channels to provide information about products or services, process orders, and address any concerns or complaints. This role requires a thorough understanding of the company's offerings to ensure accurate information is provided and customer satisfaction is achieved.

Roles & Responsibilities:

• Interact with customers via phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints.
• Listen to customer concerns, investigate issues, and propose effective solutions to ensure timely resolution.
• Develop a thorough understanding of the company’s products or services to deliver accurate and helpful information.
• Process customer orders, including taking orders, entering them into the system, and ensuring timely delivery.
• Utilize computer systems to access customer information, process orders, and respond to inquiries.

Requirements:

• Communication skills and understanding to effectively interact with customers.
• Ability to support overtime when necessary.
• Must maintain good attendance and have no health concerns.
• Must be accuracy-oriented and able to follow instructions closely.
• Willingness to learn and adapt in a fast-paced, high-volume environment.
• Computer skills to review order statuses and input information accurately.

Additional Information:

• Salary: Up to $2,400 + variable bonus + overtime + AWS (Fresh grads: $1,900 basic).
• Working Days/Hours: Monday to Friday, 8:45 am to 5:45 pm, and 1 Saturday per month from 8:45 am to 12:45 pm.
• Location: Tuas View Cres
• Shuttle Bus: Pickup at Boon Lay MRT station at 8:10 am or 8:20 am; drop-off at Boon Lay MRT station or Tuas MRT station.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Objectives of the position:

Spearhead all brand and marketing-related activities, develop and deliver marketing campaigns to acquire new customers across APAC.

Key Responsibilities:

• Spearhead brand building and customer lifecycle marketing from regional level
• Lead the charge to build a strong brand identity & presence in market.
• Interact with relevant influencers, journalists, and media outlets.
• Oversee the content on own sites, partners’ sites, social media to ensure brand consistency & compliance.
• Educate & provide guidance to team on content development according to global standard & requirements.
• Co-lead in content creation for APAC strategic initiatives with product and strategic marketing team
• Work closely with eBiz team to ensure content is optimized for SEO.
• Develop country capabilities to drive marketing based on the customer lifecycle development.
• Drive towards increasing of market presence, acquire new customers & grow existing customers.
• Measure and analyse campaign performance, offering insights and provide actionable recommendation for continuous improvement.

Skills & Qualification:

• Bachelor’s degree (or equivalent) in marketing, communications, or related field
• 4 - 5+ years of marketing experience, preferably in an B2B environment
• Digital Savvy
• Proficiency in copywriting is a plus
• Able to multitask and work under time pressure and adapt quickly to changing priorities in an ambiguous environment
• Can-do attitude and be self-motivated
• Exceptional project management skills, with the capability to manage multiple projects simultaneously.
• Excellent communication and teamwork skills, able to work effectively with diverse teams and stakeholders.

Job Responsibilities:

• Report on QA events related to maintenance of aseptic conditions within clean rooms with a focus on Sterility Assurance during manufacturing operations
• Assist in generating procedures related to Manufacturing QA functions / activities
• Periodically review records to verify that quality standards for each product is met
• Prepares weekly/monthly reports, prepares metrics and trends data to identify and prioritize continuous improvement opportunities
• Responsible to maintain all testing equipment in compliance, calibration and certification.
• Promptly communicates with Operations regarding complaints, product issues/variances.
• Assists in maintaining compliant controlled substance documentation specifically associated with sample handling and reconciliation
• Enforce compliance with QA processes, Equipment Qualification, and Computer System Validation principles.
• Assist in the development of action plans and implementation schedules, and the verification of completed actions.
• Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
• Conduct and report the findings of internal investigations of compliance issues.

Job Requirements:

• Degree in Chemistry, Biochemistry, Biotechnology or Diploma in Chemistry, Biochemistry, Biotechnology.
• Demonstrated ability to collaborate with cross functional or cross sites to achieve objectives.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

We are searching for a highly independent and result-oriented Customer Service Specialist / Senior Specialist!

You will be part of the Customer Service team and will be supporting the management of our Call Centre service provider to deliver outstanding customer experience to Scoot’s guests.

Responsibilities

Call Centre Operations Management

• Support Manager in the operational matters of the Call Centre and work closely with the appointed vendor to ensure that agreed service levels are met and maintained
• Support Manager to manage the Call Centre operations processes and procedures and identify gaps/ key areas to improve in order to achieve better performance of the Call Centre
• Monitor Call Centre Customer Satisfaction Score (CSAT) / Dissatisfaction (DSAT) scores weekly and work closely with the appointed vendor to identify root cause of customer dissatisfaction and ways to improve customer satisfaction
• Monitor CRM system to ensure Call Centre clears the ‘Call Centre Level 1 (CCL1)/ Call Centre Level 2 (CCL2) Escalation’ and ‘CC Fulfillment’ queues and there are no backlogs
• Manage escalated cases pertaining to Call Centre, perform root-cause analysis and implement initiatives for improvement
• Support Manager to review and update phone lines and IVR call flow/ messages, as and when required
• Support Manager in Customer Relationship Management (CRM) system enhancements and identify key drivers to enhance productivity and effectiveness of the Call Centre

Passenger Notification

• Trigger Schedule Change notification (including flight cancellation, gauge changes) on a timely manner and coordinate with Call Centre Team if callouts are required
• Trigger ad-hoc passenger notification (overbooking, change of airport terminal, limited in-flight services etc.) and follow-up with any related workflows (e.g. refund/ rebook), as and when required
• Support manager in coordinating with Planning and Grounds Team in overbooking situations to determine whether voluntary or involuntary offload is required
• Support manager in coordinating with Planning Team during mass schedule change and/or cancellation to determine if the PNRs can be placed in multiple queues (notification to be staggered for call centre surge management)
• Monitor ad-hoc disruption during Disruption Week and ensure that Call Centre Team sends out passenger notification on a timely manner. Duty personnel will update template in CRM system as and when required and will be the point of contact for any issues faced by Call Centre Team

Escalated Cases Management

• Review escalated cases from the Call Centre and internal business units and provide the appropriate recommendations/ approvals
• Monitor and follow up to ensure that payment or system issues highlighted by the Call Centre are rectified by the responsible stakeholders
• Work closely with external stakeholders in handling customer enquiries for interline passengers

Call Centre Quality and Training

• Perform monthly call monitoring audit based on stipulated sample size and identify gaps and areas to improve the quality performance of the Call Centre
• Participate in weekly call calibration (to reduce variance in call monitoring scoring) and monthly QA review with Call Centre vendor, as and when required
• Work with relevant team in reviewing the call monitoring form and guidelines during the quarterly/ biyearly review exercise
• Identify common errors and service lapses made by call centre and highlight to Manager for coordination with relevant team on refresher/ reinforcement training
• Identify changes or updates required to the call centre operational processes/ procedures and highlight to Manager for coordination with relevant team to update Manual and training materials.
• Review the Knowledge Check (KC) and Dip Check (DC) questionnaires provided by Call Centre Vendor

Project and UAT Management

• CRM System POC for Customer Services department to bridge discussion on system enhancements
• UAT support on product and system upgrade and enhancement – Representative for CS and/or call centre, participate in project meetings and perform UAT prior to launch

Requirements

• Degree holder or a Diploma holder with 3-5 years experience in call centre/ customer service
• Preferably with experience in call centre management and is familiar with call centre metrics and Key Performance Indicators (KPIs)
• Ability to work within tight deadline and multi-task in a fast-paced environment
• Ability to articulate thoughts/ ideas with good communication and interpersonal skills
• Ability to work well as an individual as well as in a team
• Prior experience in aviation industry will be an added advantage

Salary: S$4,500 - S$6,000 per month
Contract Duration: 6 months
Work Arrangement: Hybrid (3 days in office)

Overview:

We are seeking a highly organized and detail-oriented Payroll Specialist to join our team on a 6-month contract. The primary responsibility is managing payroll operations while supporting the migration from SAP to SuccessFactors, with the payroll system following suit. This position will play a crucial role in ensuring smooth monthly payroll cycles and assisting with the system transition.

Key Responsibilities:

• Payroll Operations: Manage monthly payroll cycles for approximately 1,300 staff members, ensuring timely and accurate payroll processing.
• System Migration Support: Collaborate on the migration from SAP to SuccessFactors, ensuring payroll operations run smoothly during the parallel use of both systems.
• Operational Support: Work closely with the payroll team (team of 4, including internal and external staff) to maintain day-to-day payroll activities and handle any issues that may arise during the transition period.
• Compliance: Ensure payroll processes align with MOM regulations, and maintain compliance with all relevant government and institutional guidelines.
• System Knowledge: Work with SAP HANA or SuccessFactors, supporting the HRIS transformation and ensuring that payroll systems are compatible post-migration.
• Hybrid Work Model: Maintain flexibility in a hybrid work environment, being in the office 3 days a week.

Requirements:

• Experience working with SAP HANA and/or SuccessFactors is highly preferred, though candidates without this experience will still be considered.
• Payroll Expertise: Strong understanding of Singapore payroll processes, particularly under MOM rules, focusing purely on payroll operations (no need for benefits management).
• Experience working in publicly listed companies (PLCs) or government-linked institutions is advantageous.
• Strong attention to detail and ability to handle a high volume of transactions.
• Ability to work on short notice, ideally available to start immediately.

If you are interested in this position, please feel free to drop me a message and send your CV over to [email protected]

Argyll Scott Singapore Pte Ltd

Su-May Lam

EA Reg No: R1873088

• Location: Woodlands Industrial Park E5
• Working Days: 5.5 days
• Working hours : Mon to Fri (8.30am to 5.30pm) Sat (8.30am to 12.30pm)
• Salary : $2,200 - $2,400

Responsibilites:

• Coordinate with Sales & Marketing Department to prepare quotations.
• Involved in project delivery by receiving clients’ purchase orders, issuing delivery orders and return forms, arranging for equipment testing/ certificates and maintenance; responding to clients’ requests where necessary thereby ensuring smooth operations & maximum client satisfaction.
• Responsible for preparation of delivery orders, progress claims and invoices, and verifying details with clients.
• Responsible for monitoring clients’ payment status, and finalizing project accounts for completed projects.
• Maintain and organize important corporate documents, contracts, and records relating to equipment, operations and corporate compliance documentations.
• Manage and keep records of company’s assets within company’s internal system.

Requirements:

• At least 1-2 years of clerical admin would be an advantage.
• Proficiency in Microsoft Excel, Outlook and Word etc.
• Proficient in Autocad drafting skills is an advantage.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

· Follow up and convert motor insurance renewals for existing and new customers.

· Cross-sell other general insurance products to customers.

· Provide excellent customer service and support to ensure a positive customer experience.

· Meet and exceed sales targets and KPIs.

· Maintain accurate records of sales activity and customer interactions in the Salesforce system.

· Stay up to date with product knowledge, market trends, and industry regulations.

· Collaborate with the coworkers/ insurers/respective stakeholder to develop strategies for revenue growth.

· Ensure appropriate sales processes are followed and compliance is adhered.

· Being customer-centric by gathering customers' feedback, ideas, and suggestions to bring the team/organization closer to our customers.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Location: Woodlands Industrial Park E5
• Working Days: 5.5 days
• Working hours : Mon to Fri (8.30am to 5.30pm) Sat (8.30am to 12.30pm)
• Salary : $2,200 - $2,400

Responsibilites:

• Coordinate with Sales & Marketing Department to prepare quotations.
• Involved in project delivery by receiving clients’ purchase orders, issuing delivery orders and return forms, arranging for equipment testing/ certificates and maintenance; responding to clients’ requests where necessary thereby ensuring smooth operations & maximum client satisfaction.
• Responsible for preparation of delivery orders, progress claims and invoices, and verifying details with clients.
• Responsible for monitoring clients’ payment status, and finalizing project accounts for completed projects.
• Maintain and organize important corporate documents, contracts, and records relating to equipment, operations and corporate compliance documentations.
• Manage and keep records of company’s assets within company’s internal system.

Requirements:

• At least 1-2 years of clerical admin would be an advantage.
• Proficiency in Microsoft Excel, Outlook and Word etc.
• Proficient in Autocad drafting skills is an advantage.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Governance, Risk and Compliance Specialist
Duration: 12 Months (renewable)
Location: Singapore

Domain: Financial Services

As a Governance Risk and Compliance Specialist to join our team, this role is crucial in developing and maintaining a robust culture of technology and cybersecurity risk governance across our organization.
The ideal candidate will have at least 5 years of relevant experience in ICT cybersecurity, data security, audit management, governance, and risk compliance management. You will be responsible for providing expert advice on cyber security requirements, reviewing and establishing ICT policies, and supporting various aspects of our tech governance framework.
This role offers an opportunity to make a significant impact on our organization's ICT risk management and governance practices. The successful candidate will work with cross-functional teams for maintaining the highest standards of cybersecurity and ICT compliance.

Responsibilities:

Develop the culture of Tech risk governance and management across the organisation, and ensure proper accountability in the management, tracking and reporting of tech and cyber risks.
• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required to comply with, including MAS’ internal policies and standards, as well as policies and standards from GovTech and Cyber Security Agency of Singapore.
• Review and establish ICT policies and process controls and conduct compliance checks.
• Support team lead and work with internal stakeholders to:
o Track and monitor tech projects and initiatives to meet compliance requirements.
o Track and monitor of Key Risk Indicators and Control Self-Assessment as part of Tech governance framework.
o Track and monitor incident reporting, including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
o Participate in consultation and conduct gap analysis against new or revised requirements.
o Assess and seek waiver approvals for deviations and risk treatment strategies.
o Organise risk forums, including monitoring of action plans.
o Coordinate and facilitate IT / cyber security audits.
o Track remediation plans to address audit findings.
o Follow up on remediation actions, security and risk assessments with respective stakeholders and project and application managers.

• Recommend the re-engineering and streaming of processes to enhance effectiveness of controls implemented.
• Present management reporting to stakeholders, with analysis of data and trends, and recommend next steps.
• Enhance training and other materials in ICT risk management, document case studies and good practices.

Requirements:

• At least 5 years relevant experience in ICT cybersecurity, data security, audit management, governance, risk and compliance management
• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, etc.) preferred.
• Ability to work with cross-functional, multi-disciplined team to operationalise monitor security policies and procedures.
• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred.
• Technical knowledge of security vulnerabilities, validation of remediations and risk assessments.
• Relevant experience in data visualisation and analytics.

Skillset:

• Strong analytical, reasoning and problem-solving skills.
• Meticulous with an eye for detail.
• Ability to work independently and assume responsibility for project deliverables.
• Team player who is proactive and collaborative
• Experience in reporting and dashboard using JIRA is preferred.