• Convert motor insurance renewals for all customers.
• Cross-sell other insurance products to customers.
• Ensure positive customer experience with great service.
• Meet sales targets and follow compliance processes.
• Maintain records and stay updated on trends.

Requirements:

• Minimum Diploma holder.
• Prior working experience in insurance industry will be an advantage.
• Have taken basic insurance papers (if not taken some of them, will be reimbursed)

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Retail Sales Specialist (Luxury Watches)

Working Days & hours: 5 days, Mon – Fri , 10am – 7pm

Location: Pasir Panjang

Salary: $3000 - $3500

Job scope:

• Provide customer service, product knowledge and recommendations to retail customers.
• Assist in inventory management and housekeeping at the retail outlets.
• Maintain daily housekeeping of the outlet; ensuring cleanliness and organize store front.
• Maintain and manage the POS/Cashier
• Assist in ad-hoc job scope assigned by store manager/supervisor.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

To develop and execute content strategies that drive brand awareness, engagement, and growth. C

Key Responsibilities-

• Content Strategy & Creation:

1. Develop and implement content strategies aimed at driving awareness, engagement, and virality across digital platforms.
2. Design and create high-quality creative materials for various digital platforms (web, social media, email) and print, ensuring alignment with brand identity and business objectives.

• Audience Engagement:

1. Manage and expand the audience across owned media channels, including social media and email marketing.
2. Analyse content performance and audience insights to optimise future content strategies and improve engagement metrics.

• Cross-Functional Collaboration:

1. Collaborate closely with internal teams such as business, product, sales, and operations to deliver cohesive solutions that meet project requirements and deadlines.
2. Ensure all content aligns with the broader company goals and supports marketing campaigns.

• Support & Administrative Tasks:

1. Assist in organizing and managing marketing-related meetings, including taking minutes and preparing reports as needed.
2. Provide general support to the marketing team, including project coordination and task management.

Requirements:

• Proven experience in executing marketing strategies, including social media, email marketing, and content marketing, with familiarity in tools such as Google Analytics and social media management platforms.
• Basic skills in motion design and video production to enhance content creation for digital platforms.
• Strong ability to analyse content performance and implement improvements based on data-driven insights.
• Ability to manage multiple tasks and meet strict deadlines, while maintaining high-quality output.

Avetics Global is a leading innovator in the drone industry, dedicated to providing cutting-edge aerial solutions for various applications, including commercial, industrial, and recreational use. We are seeking a motivated and experienced Drone Sales Specialist to join our dynamic team and drive our sales growth.

Job Summary: The Drone Sales Specialist will be responsible for developing and executing sales strategies to achieve revenue targets for our drone products. This role involves managing key accounts, identifying new business opportunities, and fostering strong relationships with clients. The ideal candidate will have a strong background in sales and a passion for technology

Key Responsibilities:

• Develop and implement effective sales strategies to meet or exceed sales targets.
• Preparing proposals
• Meeting clients and providing effect drone solutions
• Participate in trade fairs and overseas business trips

Qualifications:

• Past experience in sales
• Good comprehension
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.

Avetics Global is a leading innovator in the drone industry, dedicated to providing cutting-edge aerial solutions for various applications, including commercial, industrial, and recreational use. We are seeking a motivated and experienced Drone Sales Specialist to join our dynamic team and drive our sales growth.

Job Summary: The Drone Sales Specialist will be responsible for developing and executing sales strategies to achieve revenue targets for our drone products. This role involves managing key accounts, identifying new business opportunities, and fostering strong relationships with clients. The ideal candidate will have a strong background in sales and a passion for technology

Key Responsibilities:

• Develop and implement effective sales strategies to meet or exceed sales targets.
• Preparing proposals
• Meeting clients and providing effect drone solutions
• Participate in trade fairs and overseas business trips

Qualifications:

• Past experience in sales
• Good comprehension
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.

Purpose and Scope

Sembcorp Industries is a leading energy and urban development player, driven by its purpose to do good and play its part in creating a sustainable future. As a leading pan-Asian renewable energy player committed to climate action, Sembcorp is nurturing a new corporate venture in carbon management. Combining Sembcorp’s technical and operational strength as a renewable energy and sustainable solutions provider and the agility of a startup, Sembcorp aims to connect an ecosystem of partners and leverage on digital technology to support organizations in carbon management and in their climate action journey.

We are seeking a highly experienced and dynamic Team Lead to join our Market Digital – SG & SEA team. This leadership role will oversee the successful implementation, maintenance, and optimization of digital solutions, ensuring a robust IT infrastructure, network reliability, and excellence in End-User Computing (EUC) operations.

The Team Lead will manage digital portfolio within SG & SEA Market, drive and scale new digital capabilities, provide oversight on automation initiatives, and drive the development of best practices in both on-premises and cloud environments.

Additionally, the ideal candidate will have a full-stack development background to enhance automation efforts and integrate solutions across the IT landscape.

Key Responsibilities:

1. Team Leadership & Strategy:

• Lead, mentor, and develop a team of Application Solutions Specialists, providing direction, support, and career development opportunities.
• Develop and execute strategies for IT infrastructure management, ensuring alignment with business needs and future digitalization goals.
• Lead the digital transformation for IT infrastructure across both on-premise and Azure environments, fostering operational excellence.
• Lead automation initiatives, including robotics and warehouse automation, ensuring they are effectively implemented and integrated with existing systems.

2. Digital Solutions Implementation:

• Oversee the creation and deployment of new systems in collaboration with business stakeholders to ensure they meet functional, security, and scalability requirements.
• Provide strategic oversight of system architecture, ensuring the successful integration of new technologies into existing infrastructure.
• Work closely with business units to develop custom automation tools, ensuring seamless integration across applications and systems.

3. IT Infrastructure & EUC Operations:

• Ensure the delivery of reliable and secure IT infrastructure services, covering network management, server operations, and EUC.
• Develop and enforce lifecycle management processes, ensuring hardware and systems are kept up to date with timely upgrades and decommissioning plans.

5. Best Practices & Continuous Improvement:

• Foster a culture of operational excellence by driving the implementation of best practices across IT operations, with a focus on efficiency, scalability, and security.
• Continuously assess the digital landscape and introduce improvements to ensure sustainable and future-proof IT systems.

6. Collaboration & Stakeholder Management:

• Work closely with IT, security, finance, and business teams to deliver integrated solutions that support business objectives across the SG & SEA region.
• Act as a primary point of contact for senior management regarding digital solutions and infrastructure matters.

7. Compliance & Security:

• Ensure the application and IT infrastructure comply with internal policies, industry standards, and regulatory requirements, with a particular focus on data security and privacy.

8. Business Continuity & Risk Management:

• Lead risk assessments and ensure disaster recovery and business continuity plans are in place, mitigating any potential disruptions to operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Finance, or a related field.
• Minimum 10 years of experience in application solutions, infrastructure management, and digital transformation within a corporate environment.
• Proven experience in team leadership and project management, with a track record of delivering large-scale IT projects on time and within budget.
• Strong knowledge of IT infrastructure, including network architecture, server management, and EUC operations.
• Extensive experience with Microsoft Active Directory, DNS/DHCP, Exchange Messaging, and Azure cloud services.
• Familiarity with hybrid cloud environments and OT setup is an advantage.
• Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
• Excellent communication skills, capable of liaising effectively with both technical teams and non-technical stakeholders.
• Ability to work in a multicultural environment and manage teams across geographically dispersed locations.
• Willingness to travel within the SEA region as required.
• Eligibility for Cat 1 Clearance, highly preferred

• On-job training provided

• Attend technical meetings, conduct technical trainings

• Clarifications of technical issues with customers / contractors

• Conduct installation and commissioning training at site

• Responsible for the upkeep of the equipment, machinery & facilities

• Other ad-hoc duties as and when assigned

• Able to work at high element environment and on site (safety training provided)

• Willingness to travel in a short notice

• Dedicated, committed, a good team player

• O level/ITE certification/Diploma in Electrical/Mechatronic Engineering

• 1 year(s) of working experience in the related field is preferred.

• On-job training will be provided

Duties & Responsibilities:

- Plan and maximise organic traffic to myseat.sg website through social communities and media network

- Design, maintain and grow social media presence for Myseat.sg, help to improve on the branding effect

- Strong Communication with customers on the social network

- Manage and drive engagement across social communities and media network

- Plan, execute and track new initiatives with agencies, media, influencers and partners in the creation and localisation of social and digital content

- Manage budgets for social engagement activities, and liaising with Management on best practice

- Able to customize the google adv.

- Measure, analyse and report performance of all digital marketing campaigns (e.g. google analytics), and assess against targets and goals

- Editing skill, able to judge on the adv statement.

- Graphical Representation, able to give own opinion on graphical design.

Skills & Competencies:

- 2 years of experience in Digital Marketing

- Diploma/Degree in Marketing, or relevant faculties

- Embraces creativity

- Understanding of HTML

- Strong understanding of digital and social media marketing

- Strong grabs of copywriting and editorial for the digital space

- Experience in growing social communities and developing content on social and digital platforms.

- Sell creative ideas and concepts through presentations

- Keen eye and good analytical skills to identify trends and practices

- Strong multitasker with the ability to see the big picture, think strategically and results-focused

Our client is a global manufacturer. Due to business needs, they are now recruiting a Finance Transformation Specialist to be part of their Finance team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsible of Finance Transformation Specialist:

• Lead finance transformation projects, utilizing tools like Python or similar programming languages to automate and streamline manual processes.
• Design and implement workflow improvements to enhance efficiency and data accuracy.
• Collaborate with cross-functional teams to integrate financial systems and optimize reporting frameworks.
• Provide hands-on support in developing automated financial dashboards and analytics tools.

Requirement:

• 1–2 years of experience executing finance transformation projects.
• Strong IT skills, with hands-on experience in process automation tools (e.g., Python, RPA).
• Bachelor’s degree in Finance, IT, or related fields.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Application Maintenance and Support (AMS) Management

1.Vendor management

• Assist Application Support Manager in all aspect of AMS.
• Work closely with vendor and various teams across organisation to onboard the vendor.
• Work with vendors based on contractual obligations to ensure SLA are met, resolve issues in a timely manner to minimise downtime and disruption to the business.
• Review vendors deliverables including classification of Change requests, Service requests, incident reports, monthly resource utilization reports, etc.
• Ensure monthly reports are submitted by vendors on timely manner and review their performances, prepare monthly service reports to the management.
• Ensure vendors adhere to processes and perform incident, release and change management.

2.End User Management

• Work with applications users by answering their enquiries, understand the business requirements and prioritize issue and change requests.

3.Contract management

• Monitor and track AMS contracts to ensure that applications are maintained and supported without any disruption.

4.Support procedure and standardisation

• Work with Application Support Manager to execute the support procedure and standardisation.
• Perform checks and compliances to Organization's Standard Operating Procedures related to maintenance scope.

5.Project Management

• Manage and work with vendor or inhouse team to deliver change requests and enhancements to application in timely manners.

Business as Usual (BAU) Scope

• Drives continued cost reductions and efficiencies across the portfolios supported by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training.
• Understanding of business processes across applications and perform periodic review on knowledge based to ensure essential details are captured by AMS.
• Providing essential support to applications which are not under the management of AMS.
• Participate in DR exercises at organisational level.

Job Requirements

• Degree in computer science, computer engineering or information technology
• Good understanding of ITIL methodologies related to AMS such as incidents, problems and change management. ITIL certification would be an advantage.
• Minimum 5 years in application maintenance and support, and vendor management
• Minimum 2 years of project management.
• Good communication skills to communicate with technical and non-technical stakeholders to understand their requirements and resolve issues.
• Possess strong analytical skills.
• Preferably with experience in logistic or port operation industry.
• Display proactive and positive attitude.
• Ability to manage collaboration and work closely within multi-culture environment.
• Knowledge of the following skillset:

1. Unix, Redhat scripting
2. Programming language Java 8 and above
3. Knowledge of middleware e.g. Weblogic, Tomcat, SpringBoot
4. Automation tools
5. Build tools : Maven, Jenkins
6. Databases : Oracle, MSSQL, SQL skills
7. SDLC methodology : Waterfall, Agile

• Singapore Based (Pasir Panjang)
• 5 Days work per week (9am - 6pm)
• Degree in Marketing, Communications, Languages or other related fields; possesses knowledge in skin care and health and wellness products preferred.
• Career Progression Opportunities

Responsibilities:

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English language and transcreate (mainly Chinese language to English language) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Instagram, Facebook, Tiktok, Youtube, etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Requirements:

• Degree in Marketing, Communications, Languages or other related fields.
• Possesses knowledge in skin care and health and wellness products preferred

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Join Us as a Website Optimisation Specialist!

At Stalford Education Group, we believe a high-performing website is key to connecting with our audience and delivering exceptional online experiences. We're looking for a skilled Website Optimisation Specialist to help us unlock the full potential of our digital presence.

Are you passionate about enhancing website performance, improving user experience, and driving measurable results? We want you to join our team and make an impact through innovative optimization strategies.

Your role will involve analysing our websites, identifying areas for improvement, and implementing solutions that ensure faster load times, better user engagement, and improved SEO rankings. With your expertise and the right tools, you'll help us deliver a seamless, effective online experience.

Think you’re up for the challenge?

Here’s how to apply:

• Email us at [[email protected]].
• Share your pitch on how you would improve our website, highlighting the key focus areas you’d tackle.
• List the tools you’d use to monitor and validate the success of your proposed optimizations.

We’re looking for someone who can combine technical expertise with strategic insight to drive meaningful results. Only the most outstanding applicants will be contacted.

Ready to make a difference?

Join us to create a website that performs, inspires, and delivers!

*Expected to conduct equipment training*

The Job:

Training

1. Achieve annual department budget and targeted trainee participation
2. Provide guidance to trainers for conduct of WSQ courses with alignment to stat board regulatory requirements
3. Upkeep SSG ATO and ITE COJTC status as an accredited training provider
4. Develop training programs on MHE and collaborate with Subject Matter Experts for smooth delivery of training course syllabus

Curriculum Developer:

1. Develop new coursewares (Product and Process) to meet market trend and demands
2. Submit new coursewares for regulatory approval for course commencement
3. Enhance existing coursewares to meet regulatory requirements
4. To maintain course registry records and filing

The Person:

• Min Diploma – preferably Engineering
• Attained full WSQ DACE/DDDLP certification
• Min 3 yrs of experience
• Possesses Class 3 and Forklift license and has experience operating it, comfortably
• Written and oral communication skills, specifically an ability to engage an audience on training topics to solidify adoption of product.
• Effectively bi-lingual in English and Mandarin
• Develop and design courses/curriculum for all learning needs.
• Knowledge on WSH requirements
• To integrate teaching methodologies, learning styles and educational materials for better engagement to meet learning outcomes
• Must be able to do stand-up trainings for internal and external stakeholder
• Experienced in developing training plans
• Sales and marketing of courses
• Full Advanced Cert in Training and Assessment (ACTA)

• Work Week & Shift: 6 days, rotating shift

• Annual Leave: 12 days

• Location: Airline Road, Airfreight Terminal

Job Responsibilities: You will perform cargo acceptance and manifesting. Other duties also include warehousing work and preparation of cargo for shipment.

Compensation:

• Locals with local NITEC: $2000 (min)

• Shift allowance on average $240 and OT.

• Staff transport will be provided for candidates working beyond midnight.

Job Description

As a Compliance Specialist, you will play a critical role in ensuring that the organization complies with Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) regulations. Your expertise will support the institution’s efforts to detect and prevent financial crimes and uphold the organization's integrity.

• Customer Due Diligence (CDD) / Know Your Employee (KYE) : Oversee and perform CDD/EDD/KYE reviews, ensuring that all customer information is accurate, complete and compliant with the bank’s internal policies and procedures
• Document Review: Collaborating with front and back offices on FATCA/CRS and AML/KYC documentary requirements
• Advisory Support: Handle escalations from the first line of defence on financial crime compliance matters
• Transaction Monitoring and Name List Screening: Review and analyse transaction monitoring and name list screening alerts, identify suspicious activities, and escalate issues as needed
• Investigation and Reporting: Investigate unusual and/or potentially suspicious transactions, preparing and filing of reports such as STRs and internal reports for submission to Global Financial Crime Compliance team
• Training: Support the MLRO with conducting training sessions on AML/CFT, sanctions, CDD, and related topics.
• Internal Collaboration: Work closely with front line teams to ensure compliance with AML/KYC requirements and provide guidance on adherence to the bank’s policies & procedures and regulatory expectations
• Policy Update and Implementation: Assist in developing, updating and implementing AML/CFT policies, procedures and controls
• Documentation and Record Keeping: Maintain comprehensive records of AML/CFT activities and ensure documentation is readily accessible for audits and reviews
• Additional Duties: Perform other compliance-related tasks as assigned by management.

Requirements

• Educational Background: A degree in Finance, Business, Computer Science, or a related field.
• Professional Experience: At least 2 years of experience in AML/CFT within a financial institution.
• Regulatory Knowledge: Familiarity with MAS regulations and industry best practices.
• Technical Skills:

- Proficient in Microsoft Word and Excel.

- Proficiency in using FAML software and tools for transaction monitoring and transaction screening

• Personal Attributes:

- Keen interest in compliance with a long-term commitment to the field.

- Self-motivated, resourceful, and eager to learn.

- Strong attention to detail and ability to manage multiple tasks.

Additional Information

• Employment Type: Permanent, 5-day work week.
• Compensation: Candidates must include their current and expected monthly salary in their application.

Salary: up to $3600

Duration: 6 months contract

Working Days & Hours: 9am to 530pm (Mon – Fri)

Location: Boon Lay

Job Description:

• Coordinate regulatory documentation and sample requests - process and tract requests, expedite documents and samples, ensure all requests are fulfilled.

• Prepare assigned administrative duties such as raising QAFs, Sample POs and etc.

• Update assigned purchasing databases such as ICC new codes.

• Coordinate Sample POs - expedite and ensure prompt deliveries of items.

• Assist in maintaining information to the Global Purchasing Database.

• Assist buyers in projects coordination.

• Assist in office administrative duties such as distribution of incoming mails and parcels.

Job Requirements: Min Diploma/Degree in Supply Chain & Logistics / Business or similar w min 2 yrs of relevant sourcing experience, preferably in manufacturing setting

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Salary: up to $3600

Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Science Park

Job Description:

- Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.

- Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.

- Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.

- Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas both internal and external.

- Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.

- Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.

- Maintains professionalism in working relationships with team, customers and others within the company.

- Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.

-Ad-hoc tasks/duties assigned by Superior

Job Requirements: Min Diploma/Degree in Supply Chain/Logistics/Business or similar w min 2 yrs of relevant order fulfillment experience, preferably in medical device/pharma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Responsibilities

· Should be well versed in Automation (Selenium with Java) / (Appium with Java), , Framework development or maintenance.

· Should be an expert in using Selenium – using Cucumber and POM Design Pattern.

Skills/Requirement

· Proficiency with programming in Java

· Knowledge of Data Driven Testing or Behavioral Driven Development test frameworks

· Experience developing Web and API test automation with: Selenium and JMeter

· Solid grasp on REST fundamentals, best practices, implementation concepts

· Skilled in Unix/Linux environments

· Capable of reading/writing QA tools in bash/perl/python

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Job Description

• Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
• Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers
• Identify opportunities to cross-sell and up-sell
• Convert leads provided by the company to sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database

Requirements

• Minimum GCE ‘O’ level
• Prior experience working in telemarketing or sales function and/or the financial services sector preferred
• Insurance Certificate in General Insurance (BCP, PGI, HI) will be an added advantage
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• MNC, 5 days, North
• $4000 - $4800, performance bonus
• Career advancement

Job scope:

• Operate and maintain advanced probe card analyzers and QA equipment, ensuring compliance with operational standards and functionality benchmarks.
• Prepare, debug, and validate test files for probe card certification, ensuring alignment with precise technical specifications and quality criteria.
• Conduct in-depth investigations and resolve probe card related issues,employing a methodical approach to diagnose root cause and implement corrective measures.
• Engage proactively with relevant departments to maintain QA readiness for all certification processes, ensuring seamless coordination on quality-related challenges.
• Serve as a liaison with headquarters and customers on new certification processes, offering technicial updates and managing expectations effectively.
• Contribute to the continuous improvement of QA processes, leveraging industry insights to enhance operational efficiency and quality outcomes.
• Take on supplementary duties as required, supporting the team in achieving project goals.

Requirements:

• Minimum a Diploma/Degree in Electronics, Mechanical Engineering or equivalent.
• Knowledge in wafer testing or probe card is an advantage
• Good communication and written skills
• Able to start within short notice will be an advantage

Interested applicants, please send your resume to [email protected]