The Senior Executive, Governance and Quality Assurance, supports educational quality assurance processes and practices for the NTU Bachelor of Medicine, Bachelor of Surgery undergraduate programme at the Lee Kong Chian School of Medicine. This position reports to Director, Education Management.

Responsibilities:

Curriculum Reform

• Participate as Secretariat team member of the Curriculum Reform Committee (CRC) and its sub-groups and ensuring effective collaboration and implementation of curriculum reforms.

• Organise CRC and its sub-groups meetings and providing administrative and logistical support

• Assist in the preparation, compilation and dissemination of CRC and its sub-groups meeting package including meeting papers and slide deck

• Assist Chair, CRC in the conduct of meetings

• Draft minutes of CRC meetings and action plans for its sub-groups’ meetings

• Assist in monitoring follow-up actions

Curriculum Documentation

• Administer electronic filing infrastructure for NTU MBBS degree documentation

• Maintain version control of curriculum documentation

• Engage with internal stakeholders to plan and develop budget estimates for new degree programme, including operating expenses and expenditure on manpower

• Assist faculty and educators in compiling and documenting learning outcomes

• Collaborate with sub-groups, faculty and educators to collect, organise, and update course outlines, learning outcomes, and assessment strategies.

Programme Policies and Processes

• Collaborate with team leads in developing and reviewing MBBS degree programme policies and processes

• Monitor timeline for submission of revised policies and processes for approval at School and University-level committees

• Prepare student-facing versions of policies and processes for publication on student intranet

Quality Assurance and Quality Improvement

• Provide administrative support for national-level medical education quality assurance and quality improvement efforts

• Assist in preparation of quality assurance documentation for submission to Ministry of Health and Singapore Medical Council

Requirements:

• Bachelor’s Degree with at least 1 to 2 years of relevant experience in education quality management

• Background in medical education and/or healthcare administration would be an advantage

• Knowledge of quality assurance frameworks and methodologies in higher education

• Proficiency in Microsoft Office applications

• Experience in data management

• Meticulous, resourceful and adaptable

• Ability to multi-task and work independently under time pressure

• Excellent organisational, written and verbal communication skills

• Team player

• A proactive approach to identifying challenges and developing innovative solutions to address issues related to governance, compliance, and quality assurance

• Strong organisational and project management skills to plan, coordinate, and execute plans

This is a contract position till 31 March 2026.

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome by way of driving quality assurance programmes, initiatives, policies and procedures. The role requires you to work closely with both internal and external stakeholders of the organisation including the senior management, head of department, clinical staff, patients and regulators, among others.

RESPONSIBILITIES

1. Quality Management

1.1. Support the planning, implementation and administration of clinical quality management programmes.

1.2. Assist to develop, review and revise policies and other supporting documents related to quality management

1.3. Collaborate with respective departments on quality indicators and other related clinical quality activities.

1.4. Administrative oversight and review of incident reports.

2. Infection Prevention and Control (IPC)

2.1. Collaborate with respective departments on IPC indicators and other related activities to ensure compliance to prevailing internal and regulatory requirements.

3. Medical Affairs

3.1. Support the accreditation and credentialing of relevant healthcare practitioners with the hospital to ensure the regulations are in place

3.2. Support the facilitation of periodic meetings for the Medical Advisory Board and its Committees including secretariat support to meetings and committees.

4. Others

4.1. Support the department in any other duties relating to hospital licensing, accreditation and audits matters.

4.2. Undertake any special projects or initiatives as assigned by the supervisor and/or senior management.

QUALIFICATIONS/REQUIREMENTS

• A Nursing or Healthcare related Degree will be highly preferred. Candidates with any other general degree with healthcare related experience may apply.
• Minimum 1-3 years working experience in healthcare organisation or hospital setting.
• Some knowledge or experience in quality management standards and practices.
• Good speaking and writing skills
• Well-versed in computer skills including Microsoft Office (e.g. Excel spreadsheets, formula, charts, pivot data for data analysis.)
• Self-disciplined, motivated, self-starter, Meticulous
• Effective communication skills and able to interact with all levels of staff.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome by way of driving quality assurance programmes, initiatives, policies and procedures. The role requires you to work closely with both internal and external stakeholders of the organisation including the senior management, head of department, clinical staff, patients and regulators, among others.

RESPONSIBILITIES

1. Quality Management

1.1. Support the planning, implementation and administration of clinical quality management programmes.

1.2. Assist to develop, review and revise policies and other supporting documents related to quality management

1.3. Collaborate with respective departments on quality indicators and other related clinical quality activities.

1.4. Administrative oversight and review of incident reports.

2. Infection Prevention and Control (IPC)

2.1. Collaborate with respective departments on IPC indicators and other related activities to ensure compliance to prevailing internal and regulatory requirements.

3. Medical Affairs

3.1. Support the accreditation and credentialing of relevant healthcare practitioners with the hospital to ensure the regulations are in place

3.2. Support the facilitation of periodic meetings for the Medical Advisory Board and its Committees including secretariat support to meetings and committees.

4. Others

4.1. Support the department in any other duties relating to hospital licensing, accreditation and audits matters.

4.2. Undertake any special projects or initiatives as assigned by the supervisor and/or senior management.

QUALIFICATIONS/REQUIREMENTS

• A Nursing or Healthcare related Degree will be highly preferred. Candidates with any other general degree with healthcare related experience may apply.
• Minimum 1-3 years working experience in healthcare organisation or hospital setting.
• Some knowledge or experience in quality management standards and practices.
• Good speaking and writing skills
• Well-versed in computer skills including Microsoft Office (e.g. Excel spreadsheets, formula, charts, pivot data for data analysis.)
• Self-disciplined, motivated, self-starter, Meticulous
• Effective communication skills and able to interact with all levels of staff.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.