Job Responsibilities

National Surgical Quality Improvement Programme (NSQIP) Data Collection and Reporting

• Work with clinician champion to identify surgical patients for inclusion in the Program through the application of Programme.
• Collect preoperative, operative, and postoperative data components for the Programme through the effective utilization of the hospital medical record systems.
• Attend weekly Morbidity & Mortality conferences to ensure reliable data collection of postoperative occurrences.
• Identify streamlining and process improvement opportunities in the data collection process.
• Demonstrate appropriate utilization of resources necessary to obtain valid, reliable data for entry into the Programme.
• Utilize software applications for data collection and analysis.
• Responsible for the accurate and timely entry of data into the programme’s database and meets the caseload accrual requirement protocol.

Operations Planning

• Drive process improvements and streamline workflows to ensure efficient operations and process flow for patient care journey and management of hospital-wide resources – beds, OTs, clinic space, office space.
• Support in the planning and coordination of clinical manpower planning and deployment.
• Analysis, monitoring and reporting of operations and clinical indicators at various platforms to aid decision making at department level.
• Support in annual department workplan and budgeting.
• Support as secretariat for department, internal and external workgroup meetings with stakeholders for operations planning matters.

Secondary Responsibilities

• Disseminate and implement hospital’s policies & procedures.
• Ensure Policy & Procedures are current.
• Perform any other duties as assigned by supervisor.

Job Requirements

• Bachelor’s degree from a recognized institution
• Experience in one of the following settings: hospital surgery department/clinic, clinical research, or medical records preferred.
• Ability to build relationships and gain alignment for clinical support.
• Ability to interact with all members of the surgical team and administrative staff in a professional and courteous manner.
• Computer and Internet experience required - familiarity and competency in MS Office products (Word and Excel) is essential.
• Database data entry and/or management experience preferred.
• Basic statistical knowledge preferred.
• Quality improvement or patient safety knowledge and experience preferred.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23866

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Design and develop scalable backend systems and algorithms for fraud detection and prevention.

- Collaborate with frontend engineers, product managers and other cross functional teams to integrate risk control solutions into the platform.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Conduct thorough testing and debugging of backend systems to ensure reliability and performance under varying loads.

- Stay informed about emerging technologies and industry best practices in risk control and fraud detection.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 2+ years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Solid understanding of data structures, algorithms, and software design principles.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Develop and update automated test cases, test plans, and test framework to align with requirements and policy changes.
• Conduct a variety of tests, including manual, functional, performance, and exploratory tests, to support User Acceptance Testing (UAT).

Requirements:

• Degree in Computer Engineering or equivalent
• At least 3 years of experience of quality testing with hands-on automation.
• Proficient in CI/CD.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Description

Job Profile Summary:

In this role, you will administer and maintain a portfolio of policies of high complexity and ensure the prompt issuance of policy contracts and bills. At the same time, you will support the team in providing administrative support in servicing the clients. You will report to the Billing Team Lead, Enterprise Business Operations, and work closely with various stakeholders to ensure that policy contracts, premium notices and endorsement are issued within the agreed turnaround time.

Job Description:

• Manage and support assigned portfolios to ensure BAU activities are carried out with high level of accuracy, efficiency and within the agreed turnaround time. This includes issuance of bills, policy contracts, endorsements and medical cards.
• Handle phone and email enquiries via various channels. E.g. Contact Centre, direct clients, etc.
• Work with different appointed Third-Party Administrators (TPAs) to ensure that clients' requested services are provided for. Ensure that clients' complaints / feedbacks are resolved with the TPAs and clients' service level agreement are met.
• Participate in assigned projects / product launches and ensure that tight timelines are adhered and met.
• Perform UAT, as and when required.
• Coach and mentor junior administrators.
• Other Adhoc assigned tasks.

Who we are looking for:

Competencies & Personal Traits

• Strong interpersonal and communication skills
• Meticulous and detail oriented
• Able to multi-task, meet tight deadlines and work in a fast-paced environment to make things happen
• Enjoy working with people at all levels and across functions
• Curiosity in exploring new tools and solutions to address operational needs

Working Experience

• 1 – 2 years working experience with insurers or insurance related industry
• Prior experience with employee benefits scheme is desirable
• Knowledge of term life or hospital and surgical plans is a must

Professional Qualifications

• M5
• Health Insurance

Education

• Diploma or Degree

Language

• English

Careers That Change Lives

This role will lead initial set up of Quality Systems for a new entity to meet local medical device regulations and China Good Manufacturing Practices.

A Day In The Life:

This role will Ensure products manufactured by contract manufacturer meet all defined specifications and are developed and manufactured in compliance with all applicable quality system requirements and provide leadership to work with different Medtronic entities and set up the strong relationship to support the implementation of Quality Systems for the new entity in implementing China localization strategy.

Primary Responsibilities

• Set up the Quality Systems to it meets Singapore, China and requirement countries requirement.
• Establishes quality programs and initiatives to ensure products and assemblies are developed and manufactured per applicable requirements.
• Establish strong supplier control and Quality oversight over suppliers and Medtronic entities.
• Driving continual and preventive improvement of quality management systems in supporting the conformity of process and product quality.
• Supports and develops systems for the identification, analysis, correction, and prevention of quality issues.
• Contributes quality expertise to product development and manufacturing transfers including working closely with suppliers to implement robust manufacturing processes and Quality oversight.
• Oversees and lead key quality systems processes to ensure its effectiveness which includes Design Control, Supplier Controls, Quality Planning, Document Controls, Training, Audits, Change Controls, Nonconformance CAPA, Manage External Requirement, etc.
• Leads the site audit readiness and manages, conducts and coordinates external (Singapore, China, ISO, etc.) audits.
• Take preventive actions to improve the compliance and effectiveness of Quality Management Systems by proactive learning from other sites and best practices from the industry.
• Provides QA support, participate and collaborate with Operating Units improvement program
• Works with local management team members in developing long and short-term quality goals and strategies.
• CAPA board memberParticipate in CAPA and board meetings to review the trending of all input sources and determine if any further action is needed
  Perform review on the CAPA investigation, action plan and effectiveness to determine if CAPA process requirement are fulfilled.
  
• Represents the new entities to collaborate with peers across all Operating Units for global quality initiatives and works closely with peers on similar quality concerns between Medtronic sites

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Job Description

Key responsibilities include:

• Support the Internal Control team in assessing and implementing internal control mechanisms.
• Assist in reviewing SOX controls and ITGC controls, ensuring alignment with Traveloka’s Group SOX ICOFR policy.
• Perform data analytics of business processes & controls to identify areas of concern or improvement.
• Aid in the coordination of audit remediation processes arising from internal and external audit finding.
• Participate in cross‐functional teams' efforts to conduct root cause analysis for fraud and other unusual activities to establish action plans to improve the controlled environment.
• Assist in continuous improvement processes and activities, such as awareness/ training programs and sessions on audit, risk and controls.
• Assist in regular internal control tests and reviews, ensuring compliance with SOX standards.
• Manage the SOX Risk and Control Tool to ensure effective oversight governance within the Internal Control team.
• Help in updating SOX documentations like Flow Charts, Narratives, and Risk Control Matrices.
• Engage in training sessions to stay updated on compliance standards and internal control best practices.
• Participate in various company-wide initiatives, such as reviews of policies and procedures.

‎

Requirements

• Bachelor's degree in accounting and finance.
• A minimum of 5 years of experience in accounting, auditing, or internal control roles.
• 3 years of public accounting experience (Big 4) is required.
• Familiarity with Sarbanes Oxley (“SOX”) guidelines, compliance, and business processes.
• Basic knowledge of International Financial Reporting Standards (“IFRS”).
• Ability to work collaboratively with multidisciplinary teams.
• Strong analytical and problem-solving skills.
• Keen attention to detail and commitment to achieving high standards.
• Good communication abilities for effective interactions with internal and external parties.

‎

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• Establish new and maintaining existing relationships with customers.
• Manage and interpret customer requirements and calculate quotations for clients.
• Perform pre-sales technical assistance and product education.

Requirements:

• Diploma in Electronic, Mechanical/Mechatronics Engineering
• At least 2 years of sales experience in cleanroom environment/semiconductor industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

MGCA Cafe Pte. Ltd., which is wholly owned by Marubeni Corporation, is a master franchisee of Tim Hortons® in Singapore. MGCA Cafe is looking for a Manager - Financial Planning, Analysis, Control and Compliance to shape the financial strategy and ensure compliance/governance.

Job Responsibilities

1. Financial Planning, Analysis and Control

- Financial Planning:

o Prepare budgets and prospect of the company and its subsidiaries

o Support Finance GM to prepare reporting packages to the shareholder in Japan

o Conduct cash flow management of the company and its subsidiaries

o Build financial projection and prepare scenarios for improvement

- Financial Analysis and Control

o Monitor budget progress – analyze and review monthly company and stores financials

o Analyze sales, cost of sales and product mix data

o Collaborate with relevant functional teams to gather necessary financial information

o Financial covenant management related to the franchise agreement

- Others

o Manage finance related service providers such as financial institutions, accounting firms etc.

o Support Finance GM for statutory requirements such as audit and tax filing

2. Company Compliance and Governance

- Coordinate with relevant teams to establish internal control rules and processes, adhering to the Governance Policy by the shareholder in Japan

- Monitor and facilitate compliance with company policies, rules and processes

- Collaborate with the Legal Team to review intra-company and third-party agreements from compliance point of view

3. Shareholder Relationship

- Serve as the point of contact with the shareholderin Japan, facilitating communication and preparing necessary documents for the shareholder

- Coordinate and manage shareholder related matters such as shareholder meeting and board meeting including material preparation, documentation and filing for the shareholder

Job Requirements

• Bachelor’s degree in Finance, Accounting, or related field; MBA or relevant certification is a plus
• At least 5 years of proven experience in financial planning and analysis, preferably in F&B and/or service-related industries
• At least 5 years of proven experience in compliance section of a publicly listed entity
• Strong understanding of compliance, governance, and internal control processes, preferably in F&B and/or service-related industries
• Fluent proficiency in Japanese, preferably JLPT N1 or N2 for liaising and reporting back to the shareholder in Japan
• Knowledge of Japanese governance principles is highly desirable due to the role’s involvement with the shareholder in Japan
• Excellent communication skills and the ability to collaborate with cross-functional teams

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your Role

Quality Assurance Specialist is to promote and integrate quality into every aspect of our BioReliance® biologics safety testing business in Singapore. The role is to perform batch record review (i.e. data audits) to support all aspects of quality operations to ensure that laboratory testing operates in full compliance with sound scientific practice, GxP and Standard Operating Procedures (SOPs). The scope of responsibility is to contribute or impact the results of the QA team and is accountable for the quality of own work, solve problems of low complexity independently by identifying and selection solutions and by analyzing information.

The post holder will be able to perform the following functions independently, with minimal guidance.

What You Do

• Batch record review: Review and approval of GxP documents, including Protocols, Technical Specification (TS), Batch Records, Workbooks, SOPs and all other QMS documentation.
• Batch record review: Comply with all applicable policies, procedures and guidelines.
• Batch record review: Conduct in-process or final audits and approval on manufacturing or testing documentation as they comply with the stated regulatory standards and the approved TS, protocol or SOPs.
• Batch record review: Release of the certificate of analysis for GMP testing against the TS and associated documentation.
• Batch record review: Prepare QA statement within each GLP final report specifying inspections date, and dates findings were reported to the Study Director and management.
• Review and approve deviations, anomalous results, OOS, positive results and CAPAs.
• Assist in investigations from events, complaints or data audits.
• Conduct trend analysis for deviations and review / approve applicable CAPA records.
• Assist self-inspections to ensure continuous improvement.
• Perform and support client audits, regulatory inspections.
• Perform and support internal audits.
• Perform and support supplier audits.
• Comply with Health and Safety Executive regulations and undergo relevant training modules when required and actively takes necessary action when encountering unsafe situations.
• Perform their duties according to the principles of Good Laboratory (GLP), Good Manufacturing Practice (GMP) and Good Clinical Practice (GCP).

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. Job descriptions will be regularly reviewed to ensure they are an accurate representation of the post

Who You Are

• Graduate degree in life sciences or higher related degree
• Minimum of 2 – 4 years of experience, within a similar Quality Assurance role i.e. batch record review.
• Shows a desire and motivation to work in Quality and regulated environment.
• Awareness of Biologics regulatory environment and GMP manufacturing topics.
• A proactive approach to all aspects of Quality.
• Fluent in both written and spoken English.
• Good communicator, dealing directly and effectively with operational teams and site QA and lab colleagues routinely.
• Strong analytical and problem solving abilities.
• Organized and logical in defining workload and delivering projects.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Design and develop scalable backend systems and algorithms for fraud detection and prevention.

- Collaborate with frontend engineers, product managers and other cross functional teams to integrate risk control solutions into the platform.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Conduct thorough testing and debugging of backend systems to ensure reliability and performance under varying loads.

- Stay informed about emerging technologies and industry best practices in risk control and fraud detection.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 2+ years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Solid understanding of data structures, algorithms, and software design principles.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.

Join us.

About

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team

This role is part of the Quality Solutions and Implementation team for TikTok Trust and Safety Operations, and will provide data analysis and insights about the performance of our end to end quality ecosystem. These insights will provide direction to Quality Solutions and Quality Implementation teams to drive improved performance across global Quality Operations and Moderation teams.

Responsibilities

• Analyze local and global trends, and provide insights to Quality Solutions and Implementation team members to improve performance of quality across TikTok products.
• Partner with Quality Solutions & Implementation, Quality Operations, and Moderation Teams to measure and provide data analysis that identifies key trends of underperformance or mismanagement of teams leading to quality failures.
• Leveraging insights, direct focus areas to drive quality improvements across our E2E quality system.
• Develop effective governance controls and monitor performance to deliver actionable data and insights.
• Create and prepare reports and dashboards to help us better identify areas of focus and trends within our ecosystem
• Build a prediction model for identifying global trends and performance issues.
• Use statistical tools to simplify complex data sets, helping us better diagnose issues and propose solutions.
• Understand and evaluate the impact of upcoming policy/product/process changes on the operation and support the execution of these changes effectively.

Minimum Qualifications

• Bachelor's Degree or equivalent education
• 2+ years of working experience in data analysis.
• Strong mathematical skills to measure, collect, analyze data and the ability to articulate insights clearly.
• Knowledge of SQL.
• Proficiency in statistics and experience using data visualization software such as Tableau, PowerBI etc.
• Attention to detail.
• Strong communicator with the ability to derive and articulate actionable insights from complex data sets.

Preferred Qualifications

- Any programming languages.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Understand AML, Compliance and regulatory controls in each dept and requirements of applicable regulations and policies
• Assist to create quality assurance programs in line with Compliance and AML action plans and internal policies
• Review and update QA programs periodically and upon changes to laws and policies
• Execute the QA program and report on the results, highlighting actual/potential breaches, areas of weakness and making recommendations for improvements where applicable
• Follow up on QA recommendations, working closely with Compliance and AML teams and other depts
• Oher tasks as assigned by Team or Dept Head

Requirements :

• Degree or Diploma
• Professional certification such as CAMS or ICT
• At least 2 years experience in a QA or audit function in a bank or financial institution focusing on AML and compliance.
• Must have an eye for detail and an analytical mind and willing to be hands on.
• Good working knowledge of AML and corporate compliance requirements.
• Proficient in Microsoft Excel and some experience in dashboard creation

Job Description

• Inspecting incoming and outgoing materials along with finished goods.
• Compiling FA (First Article) and outgoing reports.
• Ensuring compliance with drawing specifications for all parts.
• Documenting and addressing non-conformance issues.
• Managing the calibration of measuring equipment, jigs, and fixtures.

Requirements

• Possession of a Certificate in Mechanical Engineering or its equivalent.
• Familiarity with various measuring instruments.
• Fresh graduates or individuals without similar experience are encouraged to apply; training will be provided.

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.

Join us.

About

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team

This role is part of the Quality Solutions and Implementation team for TikTok Trust and Safety Operations, and will provide data analysis and insights about the performance of our end to end quality ecosystem. These insights will provide direction to Quality Solutions and Quality Implementation teams to drive improved performance across global Quality Operations and Moderation teams.

Responsibilities

• Analyze local and global trends, and provide insights to Quality Solutions and Implementation team members to improve performance of quality across TikTok products.
• Partner with Quality Solutions & Implementation, Quality Operations, and Moderation Teams to measure and provide data analysis that identifies key trends of underperformance or mismanagement of teams leading to quality failures.
• Leveraging insights, direct focus areas to drive quality improvements across our E2E quality system.
• Develop effective governance controls and monitor performance to deliver actionable data and insights.
• Create and prepare reports and dashboards to help us better identify areas of focus and trends within our ecosystem
• Build a prediction model for identifying global trends and performance issues.
• Use statistical tools to simplify complex data sets, helping us better diagnose issues and propose solutions.
• Understand and evaluate the impact of upcoming policy/product/process changes on the operation and support the execution of these changes effectively.

Minimum Qualifications

• Bachelor's Degree or equivalent education
• 2+ years of working experience in data analysis.
• Strong mathematical skills to measure, collect, analyze data and the ability to articulate insights clearly.
• Knowledge of SQL.
• Proficiency in statistics and experience using data visualization software such as Tableau, PowerBI etc.
• Attention to detail.
• Strong communicator with the ability to derive and articulate actionable insights from complex data sets.

Preferred Qualifications

- Any programming languages.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We are seeking a highly skilled and experienced Quality Management Specialist to oversee and ensure the delivery of exceptional service to our clients. The successful candidate will be responsible for developing and maintaining quality standards, implementing service improvement initiatives, and providing leadership to service teams. The Quality Management Specialist will work closely with various departments to identify areas for improvement and implement effective strategies to enhance client satisfaction.

Career exposure into government organization!

Yearly renewable contract!

Monday - Friday, Central location

Salary up to $6,500

Responsibilities:

• Drive customer experience through execution efficiency and behavioral changes across customer experience team
• Train, encourage and guide the team to achieve the expected behavioral and efficiency standards to create a culture of service excellence.
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes.
• Ensure that team KPIs and service levels are met consistently.
• Drive and manage customer experience center initiatives including call audits.
• Able to strategize and execute call centre operations.
• Effectively implement service deliverables within the call centre
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines.
• Identify and highlight gaps in service deliverables for continuous improvement.
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence.
• Plan and implement learning and development programs in co-ordination with the Training team.
• Introduce, implement and monitor processes to manage change, encourage team spirit and foster communication between various business units within the call centre (cultural integration)
• Any other adhoc duties

Requirements:

• Bachelor's degree in business administration, service management, or a related field.
• Proven work experience as a Quality Service Manager or similar role.
• Strong knowledge of service management principles and best practices.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong leadership and interpersonal skills to effectively manage and motivate service teams.
• Exceptional communication skills, both verbal and written, with the ability to communicate complex ideas clearly.
• Proven ability to develop and implement quality standards and methodologies.
• Proficient in using service management software and tools.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Experience in the service industry, preferably in a managerial or leadership role.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role will focus on the analysis of performance KPI.

Job Description:

(Par Savings & Investment Linked)

• Responsible for pricing of Par savings and Investment Linked products
• Carry out pricing framework & strategy, leading the negotiations with reinsurers, obtaining internal & regional product approval and complying with local regulatory product filing/ approval requirement.
• Apply actuarial technical knowledge in making actual business decisions.
• Support all queries pertaining to product features and designs.
• Support any ad-hoc projects that may arise.
• Continues to build knowledge of the organization, processes and customers.

Who we are looking for:

Competencies & Personal Traits

• Good technical, analytical and problem solving skills, with the ability to work independently
• Good working knowledge of Prophet systems, hands-on experience on actuarial valuation data processing and management
• Self-motivated and outcome oriented
• Good communication skills
• Experience with Prophet model and ALS, data processing/conversion software e.g. SQL/DCS is preferred

Working Experience

• At least 5 years of relevant experience in actuarial roles or positions

Professional Qualifications

• Good progress in actuarial examinations from a recognized professional actuarial body

Education

• Degree in Actuarial

Language

• English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role will focus on the analysis of performance KPI.

Job Description:

(Par Savings & Investment Linked)

• Responsible for pricing of Par savings & Investment Linked products
• Carry out pricing framework & strategy, leading the negotiations with reinsurers, obtaining internal & regional product approval and complying with local regulatory product filing/approval requirement
• Apply actuarial technical knowledge in making actual business decisions
• Support all queries pertaining product features and designs
• Support any ad-hoc projects that may arise
• Continues to build knowledge of the organization, processes and customers

Who we are looking for:

Competencies & Personal Traits

• Good technical, analytical and problem solving skills, with the ability to work independently
• Good working knowledge of Prophet systems, hands-on experience on actuarial valuation data processing and management
• Self-motivated and outcome oriented
• Good communication skills
• Experience with Prophet model and ALS, data processing/conversion software e.g. SQL/DCS is preferred

Working Experience

• At least 6 years of relevant experience in actuarial roles or positions

Professional Qualifications

• Qualified or nearly qualified actuary from a recognized professional actuarial body

Education

• Degree in Actuarial

Language

• English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

About TikTok

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.

Join us.

About

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team

This role is part of the Quality Solutions and Implementation team for TikTok Trust and Safety Operations, and will provide data analysis and insights about the performance of our end to end quality ecosystem. These insights will provide direction to Quality Solutions and Quality Implementation teams to drive improved performance across global Quality Operations and Moderation teams.

Responsibilities

- Responsible for owning and improving the end to end quality solutions and processes, ensuring strong adherence and implementation across regions, for TikTok.

- Design and develop moderation quality processes and strategies by collaborating with cross-functional teams to define and implement a comprehensive moderation quality strategy that aligns with the company's values, policies, and industry best practices.

- Define and establish clear quality standards and metrics for moderation operation (including metrics definition, target setting, etc.). Develop methodologies for measuring and monitoring quality, and implement mechanisms for continuous improvement.

- Lead strategic quality initiatives involving planning, organizing, and partnering with business leaders from the designing stage to the execution stage.

- Proactively identify issues, and improvement areas of enhancements that provide value-added insights and lead/implement strategic initiatives, and conduct an in-depth analysis of existing moderation processes, tools, and policies to identify areas for improvement in quality, efficiency, and effectiveness.

- Lead and drive transformational initiatives to optimize moderation practices, including process redesign, technology implementation, and automation strategies.

- Partner with implementation teams to drive change management on a global scale.

- Gather feedback from implementation teams on each aspect of the process, and challenges and resolve potential problems.

Minimum Qualifications

- Bachelor's degree or above

- Experience in Operations, Strategy, Content Moderation, Quality Engineering or Process Design/Process Excellence

- Background in Trust and Safety

- Strong data analysis experience and ability to garner insights from key data

- Regional/Global Stakeholder management experience along with strong influencing skills

Preferred Qualifications

- Qualification in Lean Six Sigma preferred

- Experience in solution design or architecture preferable

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

about the company

Our client is a leading materials testing laboratories and solutions provider for a wide range of fields including construction, life sciences, environmental, energy, transportation etc. They’re now on a look out for a Quality Engineer/Manager to join their dynamic team.

about the job

• Implement, maintain and improve the quality management system (QMS)
• Drive quality improvements and proactive participation in continuous improvement and process improvement projects
• Represent our Singapore and Malaysia business units during assessments by accreditation bodies and audits by clients and controlled document holding
• Interact with clients & Accreditation Bodies and be responsible for advising operational colleagues of the importance of quality, accuracy and integrity in the provision of the testing, calibration inspection and certification services we provide.
• Ensure buy-in to the effective implementation of our quality policies and procedure
• Manage scheduled internal audits across management system and technical disciplines
• Monitor laboratory test equipment for calibration currency and advise management of upcoming schedules,ensuring corrective and preventive actions identified within specific laboratories are implemented and verified in a timely manner.
• Manage external and internal proficiency testing programs and prepare compliance and improvement metrics as required.
• Write and review quality documentation and effective and efficient management of personal work schedules and timely generation of quality reports.

job requirement

• Diploma/Degree of Science or Engineering qualification.
• Minimum 2 years of managing quality management systems within a multi-discipline testing, inspection and certification environment
• Candidates with more experience (min 4 years) can be considered for the Quality Manager position.
• Demonstrable experience auditing against ISO/IEC 17025, ISO/IEC 17020 and ISO/IEC 17065.
• Sound knowledge of equipment calibration and analyzing proficiency test data.

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R21103172

Job Description:

• To ensure electrical, instrumentation and control engineering technical scope performance meeting the project specification, budget and stakeholder expectation.
• Identify and responsible the electrical, instrumentation and control engineering deliverables.
• Responsible the electrical, instrumentation and control engineering change order and meeting the delivery lead time and stakeholder expectation.
• Able to read and implement the project technical specification to the project deliverables.
• Attend client/ consultants meeting for technical clarifications and related activities.
• Facilitate the generation of the control, electrical and instrumentation engineering risks and mitigations for the project risk register.
• Manage the electrical and instrumentation package vendors and review vendors’ quotation
• Ensure CIE engineering is completed accurately within schedule and budget
• Conduct FAT/SAT and equipment troubleshooting
• Prepare panel drawings, circuit drawings and all electrical documents
• Prepare instrument data sheets and instrument list
• Prepare automation engineering documentation such as functional description specifications, control philosophy, control system architecture
• Design of Electrical & Instrumentation panels based on water and wastewater treatment process requirements (focus on RO & MBR applications basis)
• Identify instruments, electrical equipment and components to procurement.
• Any other duties commensurate with the role.

Requirements:

• Degree in electrical engineering, electrical and electronics engineering, control and instrumentation or related fields
• Experience in water and wastewater treatment projects a plus
• 5 years and above experience.
• Experience in the industries standard, NORSOK, NEK, PSA, IEC, BS & etc. and hazardous areas classification.
• Willing to travel overseas
• Good verbal and written communication skills in English • General computer knowledge is essential (MS word, excel, PowerPoint, MS Outlook).

About TikTok

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.

Join us.

About

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team

This role is part of the Quality Solutions and Implementation team for TikTok Trust and Safety Operations, and will provide data analysis and insights about the performance of our end to end quality ecosystem. These insights will provide direction to Quality Solutions and Quality Implementation teams to drive improved performance across global Quality Operations and Moderation teams.

Responsibilities

- Responsible for owning and improving the end to end quality solutions and processes, ensuring strong adherence and implementation across regions, for TikTok.

- Design and develop moderation quality processes and strategies by collaborating with cross-functional teams to define and implement a comprehensive moderation quality strategy that aligns with the company's values, policies, and industry best practices.

- Define and establish clear quality standards and metrics for moderation operation (including metrics definition, target setting, etc.). Develop methodologies for measuring and monitoring quality, and implement mechanisms for continuous improvement.

- Lead strategic quality initiatives involving planning, organizing, and partnering with business leaders from the designing stage to the execution stage.

- Proactively identify issues, and improvement areas of enhancements that provide value-added insights and lead/implement strategic initiatives, and conduct an in-depth analysis of existing moderation processes, tools, and policies to identify areas for improvement in quality, efficiency, and effectiveness.

- Lead and drive transformational initiatives to optimize moderation practices, including process redesign, technology implementation, and automation strategies.

- Partner with implementation teams to drive change management on a global scale.

- Gather feedback from implementation teams on each aspect of the process, and challenges and resolve potential problems.

Minimum Qualifications

- Bachelor's degree or above - Experience in Operations, Strategy, Content Moderation, Quality Engineering or Process Design/Process Excellence

- Background in Trust and Safety

- Strong data analysis experience and ability to garner insights from key data

- Regional/Global Stakeholder management experience along with strong influencing skills

Preferred Qualifications

- Qualification in Lean Six Sigma preferred

- Experience in solution design or architecture preferable

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this Project Manager role, you will support the Project Management Lead in managing all aspects of key initiatives, bringing together cross-functional teams to ensure end-to-end delivery of key initiatives to realise clear value and enduring benefits to the organisation.

Detailed Job Description:

Project Delivery, Risks and Budget Management

• Overall responsible for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project.
• Track objectives, key deliverables, decisions & decision timelines, and delivery of strategic initiatives.
• Manage the delivery of projects according to agreed scope, timeline and cost
• Establish cross-functional working teams to promote active collaboration to drive initiative, and ensure clear accountability, to enable delivery of specific tasks.
• Ensure dependencies and challenges (risks) are managed and work with business to develop mitigation plans and ensures critical issues related to project are escalated to the Project Sponsor, Project Owner and/or Head of Project Management.
• Ensure timelines (milestones, decisions and delivery) are managed and value of initiative is achieved, without compromising quality and within budget Prepare project budgets and track costs to be within budget
• Conduct periodic project status review with all stakeholders
• Manage agenda and materials for the initiative Steering Committee meeting, ensuring all information to make effective decisions and such decisions are clearly documented.
• Monitor and report on the costs and value of strategic initiatives, providing initiative level analysis.
• Identify and communicate key risks, challenges and dependencies between initiatives, to enable issues and concerns to be flagged quickly and addressed.
• Establish and maintain central PM filing system. Ensure all key documentations are maintained and shared.

Business Solutioning

• Work with initiative Sponsor, Owners, Lead and working team to provide an effective solution design, with an embedded customer lens.

Communications

• Ensure regular communication with key stakeholders, understand any key concerns in how the initiative is being delivered or any risks, issues, dependencies and assumptions that have either not yet been identified or are not being progressed.
• Ensure an appropriate and coordinated communications plan is in place for initiative execution and delivery, both internal and external
• Manage all aspects of the initiative, by providing coaching and support to initiative Sponsors, Owners and Leads
• Establish appropriate governance, framework and tools for managing initiatives
• Ensure initiative benefits are clear, key decisions are timely, resourcing is well managed, budgets are approved.
• Ensure decision cadence, delivery plans and reporting mechanisms are established and initiative progress is monitored.
• Ensure that deliverables are in accordance to relevant policies and procedures and project management governance requirements are followed and completed

Project Closure

• Ensure final handover of initiative to business as usual processes, carry out a post implementation review (as necessary) to ensure initiative objectives have been delivered, and any lessons learned are fed into future initiative management processes.

Who we are looking for:

Competencies & Personal Traits

Soft skills:

• Strong business acumen, good collaboration skills and an effective team player
• Excellent communication skills, both written and verbal, ability to communicate effectively and manage senior internal stakeholders
• Ability to bring together and work with cross functional teams
• Ability to run concurrent projects independently
• Organised, methodical thinker with the ability to work under time pressure and to prioritise tasks
• Meticulous to follow through on action plans and documentations to comply with governance requirements.

Working Experience:

Business skills:

• At least 5-8 years of project management, with broad business experience, ideally within financial services
• Experience in accounting system implementation is preferred.
• Experience in managing functional projects (eg. in Finance, Operations) is preferred.
• Previous experience in project management experience in multi-functional projects required.
• Experience in managing projects with the use of JIRA and Confluence applications

Professional Qualifications :

• PMI-Project Management Professional (PMI-PMP) certification is advantageous
• Lean Six Sigma is advantageous

Education:

• Diploma, Bachelor degree or equivalent professional qualification

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.