Responsibilities:

• Picture taking of non-conformance part for Transit and Non-Transit audit for Asia manufacturing facilities and internal qualifications.
• Prepare and publish Transit and Non-Transit audit report for Asia manufacturing facilities.
• Prepare and publish internal qualification report.
• Collect and compile data as and when requested by QC department.
• Ensure quality record at QC/QA are properly filed, stored, identified and disposed per documented procedure.
• Assist in the process, distribute, upkeep and maintain quality management system documentation at Document Control Centre (DCC), if required.
• Perform data entry for incoming inspection records.
• Control and upkeep stationery for QA department.
• Observe safety and housekeeping at work area.

Requirement :

• Diploma Holder / NTC 2 or NTC 3
• At least 2 years of relevant experience
• Working in manufacturing environment will be preferred
• Able to work in a fast-paced environment
• 5 days work week (8.15am to 5.15pm)
• Transport pick-up at Bedok MRT station

Responsibilities

• Production of access cards – OLAE requests.
• Act as programmer for access control operations
• Emboss / print / affix applicant image on access cards.
• Pack cards for distribution.
• Record daily inventory of return of access cards.
• Manage and respond timely on helpdesk requests and emails.
• Perform any access control related tasks assigned by managers or team lead.
• Liaison with business units and building landlords on access card matters.
• Requisition of access control consumable and office supplies.
• Overseeing maintenance for card printer.
• CoB and Emergency – participate in CoB / Call Tree exercise and testing.
• Other responsibilities as assigned by the CSIS.

Qualifications

• Tertiary education in any discipline.
• At least 5 years of relevant experience in managing security access control systems, general office administration, record management and customer service.
• Knowledge in security systems would be an advantage.
• Possess high level of integrity.
• Strong Command of English.
• Good written, verbal, analytical, interpersonal and presentation skills
• Proficient in Microsoft Office application, i.e. Word, Excel, PowerPoint, etc.

Please indicate in your profile your expected salary as you apply. Thank you.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk & Control Officer- Global Assessment Unit coordination - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

The Business Risk and Control Officer will be a key member of the Legal Risk & Control Team supporting both the Legal Department and the Regulatory Strategy and Policy (RSP) team with focus on the Global Assessment Unit coordination role as well as supporting the implementation and execution of new BAU transformation processes to ensure appropriate adherence to firm-wide initiatives and requirements, including operational and compliance risk management programs.

In this role, you’re expected to:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within Legal and RSP, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) (if applicable).
• Identify gaps in implementing policy documents and draft appropriate procedures to meet requirements of the Citi Policy governance operating model.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Proficient with the Manager’s Control Assessment module.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Experience with work-flow systems, excellent project management, and organizational skills.
• Demonstrated ability to lead global team efforts.
• Excellent problem-solving skills and self-motivated.
• Ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.
• Bachelor’s/University degree or equivalent experience, potentially Master’s degree.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Description & Requirements

Full Job Description

- Provide technical support to customers, including testing, commissioning, programming and troubleshooting for the company’s product range.

- Attend to fault calls and respond within stated time stated in agreement.

- Provide positive service experiences for our customers.

Skills/Requirement

- Open to Singaporean / PR / Malaysian

- Candidate must possess at least NITEC/ Higher NITEC or Diploma in Electrical Engineering

- Entry level is welcome to apply as training will be provided

- Able to work independently

- Occasional a travel may be required

Job Types: Full-time

Salary: Minimum S$3,600/- Negotiable

If you have the relevant skills sets or interest to take on a multi-disciplinary role, we welcome your application.

Please email your resume : [email protected]

Responsibilities

• Production of access cards – OLAE requests.
• Act as programmer for access control operations
• Emboss / print / affix applicant image on access cards.
• Pack cards for distribution.
• Record daily inventory of return of access cards.
• Manage and respond timely on helpdesk requests and emails.
• Perform any access control related tasks assigned by managers or team lead.
• Liaison with business units and building landlords on access card matters.
• Requisition of access control consumable and office supplies.
• Overseeing maintenance for card printer.
• CoB and Emergency – participate in CoB / Call Tree exercise and testing.
• Other responsibilities as assigned by the CSIS.

Qualifications

• Tertiary education in any discipline.
• At least 5 years of relevant experience in managing security access control systems, general office administration, record management and customer service.
• Knowledge in security systems would be an advantage.
• Possess high level of integrity.
• Strong Command of English.
• Good written, verbal, analytical, interpersonal and presentation skills
• Proficient in Microsoft Office application, i.e. Word, Excel, PowerPoint, etc.

Please indicate in your profile your expected salary as you apply. Thank you.

Sr Manager, Membership & Quality Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Senior Manager, Membership & Quality Management is a critical leadership position that will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in commercial, operational, and technical functions within the airline industry.

Job Summary

Membership

• Manage the Star Alliance Membership Portfolio of Full Star Alliance Members, Connecting and Intermodal Partners.
• Manage the implementation of business objectives and governance guidelines into day-to-day processes with the members.
• Prepare and conduct the Membership Liaison and Quality Committee, a key governance forum
• Management of Expert Communities in cross-functional business areas (Data analytics, Marketing/Brand, and commercial functions)
• Coordinating the full lifecycle management of Star Alliance members, from new carrier integrations, lifecycle, and exits of members.
• Planning membership entry and exit projects.
• Develop, implement, and maintain collaborative working procedures between Members and the Star Alliance management organization.
• Manage and develop the intra-alliance collaboration tools (Today: StarDesk), including Vendor, IT, procurement, implementation, and lifecycle management.

Business Development

• Manage the overall implementation of business-related compliance requirements for the Star Alliance Members.
• Manage the implementation and distribution of the annual release & publication of Star Alliance Core Values & Standards and the Customer Reference Guide

Quality Management

• Continuously monitor compliance adherence by Star Alliance members through central measurements and annual audits.
• Conduct the planning, organization, reporting and follow-up of member airline audits and passenger journey inspections.
• Continuous review and improvement of the Core Values & Standards, compliance management, and audit concept.

Your Profile

• University business degree, or equivalent.
• Minimum 5 years of relevant professional experience.
• Overall knowledge of the airline & aviation industry in strategic areas, airline corporate functions, quality management, and airline-industry related business functions.
• Advanced knowledge of airline partner and alliance management structures through all levels of collaboration.
• Effective communication and experienced in partner relationship management.
• Competent in negotiation and conflict management.
• Able to cope with time pressure, ability to work with speed, independently and in teams.
• Highly organized and self-motivated to meet critical deadlines by balancing and prioritizing multiple tasks.
• High service philosophy and professional working attitude with attention to detail and excellent follow-through.
• Excellent interpersonal skills & ability to interact appropriately with all levels of the organization.
• Experience in multiple stakeholder management an advantage.
• Able to travel worldwide.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

Job Responsibilities

• Provide assistance to the Head of Departments to develop and implement strategic plans – may include developing short and long-term plans for BCAPD APAC to ensure its growth and sustainability.
• Managing and assessing risks that could impact the bank’s operations such as identifying potential risks, developing mitigation strategies and monitory the effectiveness of these strategies.
• Managing regulatory compliance and ensuring the countries in APAC comply with all relevant local regulations, laws and Head Office guidelines.
• Ensuring financial stability which involves developing and managing budget allocations to countries and headcount management for BCAPD APAC within stipulated guidelines.
• Leading and managing teams across the various groups by ensuring the members are aligned with the organisation’s goals and objectives – fostering a culture of continuous improvement, collaboration and teamwork.
• Supporting Head of Departments on people management within BCAPD APAC such as talent mobility to groom younger generation leaders and driving performance management.
• Managing effective communications with Head Office, Countries Heads and GMs and Group Heads within BCAPD, Business & Control Functions Heads and relevant authorities whenever necessary.

Job Requirements

• Bachelor’s degree in business administration or banking and finance.
• Experience in areas of strategic planning, risk management, compliance or operations management (including overseas operations), budget management and internal controls management will be advantageous.
• Strong and effective communication skills are essential to manage stakeholders. relationships.
• Possess a strong understanding of relevant laws and regulations to ensure compliance are adhered.
• Ability to think strategically and develop long-term plans and goals.
• Strong analytics skills in assessing risks and opportunities to make informed decisions.
• Proficiency in both English and Japanese is highly preferred as this role needs to prepare reports in Japanese for reporting to Head Office in Japan. This role also needs to present and communicate with stakeholders and counterparts in Tokyo Head Office who mainly communicate in Japanese.

· At least 10 years experience

· Willing to work on holidays/work on shifts/change of shift

· Able to work for long hours

· Can work between different locations

• Set detailed guidelines on what needs to be checked and what the quality standards are
• Update our Quality Management System (QMS) with incidents, fixes and improvements
• Audit our systems based on ISO 9001:2015 requirements
• Determine quality metrics for all manufacturing procedures
• Monitor the entire production cycle and perform regular tests to identify potential malfunctions as early as possible
• Inspect product materials and electrical systems for defects and durability
• Identify the root of technical issues and recommend fixes
• Prepare reports on malfunctions and corrective actions (e.g. number of defective raw materials per order)
• Review current blueprints and quality documentation
• Set and track quality assurance goals (e.g. reduce average turnaround time for quality checks by 20%)
• Coordinate with external quality assurance auditors and technicians to ensure legal compliance
• Work with internal teams to increase customer satisfaction by improving the quality of the products

Job Responsibilities:

Provide effective support and assistance to the Team Leader / Deputy Group Head in the daily operations of the Operations Control Group (OCG) mainly Account Services, Credit Limit Setup, Audit Confirmation & related Customer Services.

• Process transactions / requests in compliance with the Bank's Policy & Procedures, Head Office Rules in alignment with the local and related overseas laws and regulations. End-to-end understanding in terms of Controls associated with transaction / request processing must be robust.
• Observe the rules and regulations of the Compliance Manual of the Bank associated with the Anti-Money Laundering, KYC requirements, MAS regulations, etc.
• Participate actively with the Team Leader / Deputy Group Head in resolving operational issues, and manage change projects (including Business Analysis, support UAT planning & execution).
• Identify areas to improve the operational efficiencies (proactively contribute to Time & Cost Savings) and effectiveness (controls) of the Group, and propose and support the implementation of improvements of workflows & processes.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc. and resolve issues including handling customer / stakeholder's complaints and escalating all issues promptly.
• Participate actively in the various Business Continuity Plan Drills which are held regularly by the Bank and the local regulatory authority.
• Cross-train other colleagues within Team OCG to ensure there is sufficient back-up to cover each process from time to time.

Job Requirements:

• Degree in Banking & Finance or equivalent.
• At least 3-5 years of Banking experience in Managing Customer Account Setup, including Maintenance, Offboarding & issuance of Audit Confirmation.
• Proficient in Microsoft Office with immediate Microsoft Excel skills.
• Possess critical thinking skills, and able to link diverse information to build a full picture and spot inconsistencies.
• Meticulous, attention to detail with a risk and control mindset.
• Good oral & written communication skills, strong inter-personal skills, and a strong customer service aptitude.
• Reliable team player, who is able to work with a diverse group of people.
• Keen and proactive learner.
• Effective time management skills, ability to work under pressure and meet cut-off times.

To perform Quality Control functions within the Material Receiving, Label Control, Distribution and Production areas in order to assure material and products are sampled and released in compliance with agreed specifications and timelines.

Responsibilities:

Quality Control functions within Material Receiving:

• Perform incoming goods sampling, inspection and approval.
• Ensure any customer specific requirements have been carried out by Logistics during booking-in and Quality Control during the approval process.
• Sample materials upon customer request.
• Carry out expiry and status changes of materials upon request.
• Travel abroad when required to aid the inspection, approval and sampling of materials for Almac Clinical Services.
• Ensure Sampling areas are cleaned and perform area clears after sampling has been completed.
• Ensure Almac Clinical Services adherence to cGMPs, SOPs and Customer instructions through performance of job function.
• Monitor storage area environmental conditions.

Quality Control functions within Label Control and Distribution:

• Inspect and approve Clinical Labels prior to issuance to packaging operations, distribution and direct dispatch from Almac Clinical Services. Record results electronically.
• Perform electronic inventory transactions to make labels available to Production.
• Advise Label Control and Distribution personnel on accept / reject criteria and on general issues.
• Approve Label Verification projects used to perform a fully automated inspection of labels.
• Approve randomisation files for use by the label verification system.
• Apply and remove electronic holds on distribution orders.
• Perform verification checks on documentation and clinical material prior to distribution from Almac Clinical Services.
• Approve Depot Shipment paperwork.

Quality Control functions within Production:

• Perform regular in-process quality checks on products, processes, room layout and safety to ensure compliance with GMP and Almac Clinical Services procedures Perform end of operation documentation checks and associated electronic transactions.
• Advise Production personnel on accept/reject criteria and on general issues.
• Review log books and perform facility inspections.
• Instruct Production personnel on cleaning methods and perform area clearance checks, this includes the corridors and changing areas.
• Perform sampling and Inspection operations as requested.
• Perform calibration checks on balances and scales used in the Almac Clinical Services facility.
• Accompany Almac approved contractor when performing Environmental Monitoring.
• Travel abroad when required to aid the inspection of labelling operation.
• Perform inspection on JTM related activities e.g. printed clinical labels, labelled clinical materials and review JTM batch documents.

In General:

• Perform Destruction duties as required.
• Assist in client audits.
• Instruct relevant personnel on cleaning methos in the event of spillage.
• Monitor environmental conditions in storage and production areas. Alert QC Supervisor / Manager immediately when there is an excursion of environmental condition.
• Assist with the allocation and prioritising of duties for Materials Receiving, QC Label Control & Distribution and Production personnel.
• Check documentation for completeness and accuracy. Identify any deviations from written procedures and inform relevant personnel.
• Assist and deputise for the Quality Control Supervisor.
• Contribute to the review and writing of quality procedures, including the development of new SOPs and revision of existing SOPs.
• Assist with training and development of QC Materials Receiving, QC Label Control & Distribution and Production personnel.
• Attend meetings when required.

Criteria:

• Diploma in sciences or life sciences discipline
• Knowledge of GMP
• Excellent verbal and written communication skills
• Ability to demonstrate a logical approach to problem solving
• Ability to use initiative and to prioritise tasks
• Ability to work to consistent high standard under pressure
• Be willing to train others when required
• Ability to demonstrate strong attention to detail

Careers That Change Lives

This role will lead initial set up of Quality Systems for a new entity to meet local medical device regulations and China Good Manufacturing Practices.

A Day In The Life:

This role will Ensure products manufactured by contract manufacturer meet all defined specifications and are developed and manufactured in compliance with all applicable quality system requirements and provide leadership to work with different Medtronic entities and set up the strong relationship to support the implementation of Quality Systems for the new entity in implementing China localization strategy.

Primary Responsibilities

• Set up the Quality Systems to it meets Singapore, China and requirement countries requirement.
• Establishes quality programs and initiatives to ensure products and assemblies are developed and manufactured per applicable requirements.
• Establish strong supplier control and Quality oversight over suppliers and Medtronic entities.
• Driving continual and preventive improvement of quality management systems in supporting the conformity of process and product quality.
• Supports and develops systems for the identification, analysis, correction, and prevention of quality issues.
• Contributes quality expertise to product development and manufacturing transfers including working closely with suppliers to implement robust manufacturing processes and Quality oversight.
• Oversees and lead key quality systems processes to ensure its effectiveness which includes Design Control, Supplier Controls, Quality Planning, Document Controls, Training, Audits, Change Controls, Nonconformance CAPA, Manage External Requirement, etc.
• Leads the site audit readiness and manages, conducts and coordinates external (Singapore, China, ISO, etc.) audits.
• Take preventive actions to improve the compliance and effectiveness of Quality Management Systems by proactive learning from other sites and best practices from the industry.
• Provides QA support, participate and collaborate with Operating Units improvement program
• Works with local management team members in developing long and short-term quality goals and strategies.
• CAPA board memberParticipate in CAPA and board meetings to review the trending of all input sources and determine if any further action is needed
  Perform review on the CAPA investigation, action plan and effectiveness to determine if CAPA process requirement are fulfilled.
  
• Represents the new entities to collaborate with peers across all Operating Units for global quality initiatives and works closely with peers on similar quality concerns between Medtronic sites

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Job Description:

• To ensure electrical, instrumentation and control engineering technical scope performance meeting the project specification, budget and stakeholder expectation.
• Identify and responsible the electrical, instrumentation and control engineering deliverables.
• Responsible the electrical, instrumentation and control engineering change order and meeting the delivery lead time and stakeholder expectation.
• Able to read and implement the project technical specification to the project deliverables.
• Attend client/ consultants meeting for technical clarifications and related activities.
• Facilitate the generation of the control, electrical and instrumentation engineering risks and mitigations for the project risk register.
• Manage the electrical and instrumentation package vendors and review vendors’ quotation
• Ensure CIE engineering is completed accurately within schedule and budget
• Conduct FAT/SAT and equipment troubleshooting
• Prepare panel drawings, circuit drawings and all electrical documents
• Prepare instrument data sheets and instrument list
• Prepare automation engineering documentation such as functional description specifications, control philosophy, control system architecture
• Design of Electrical & Instrumentation panels based on water and wastewater treatment process requirements (focus on RO & MBR applications basis)
• Identify instruments, electrical equipment and components to procurement.
• Any other duties commensurate with the role.

Requirements:

• Degree in electrical engineering, electrical and electronics engineering, control and instrumentation or related fields
• Experience in water and wastewater treatment projects a plus
• 5 years and above experience.
• Experience in the industries standard, NORSOK, NEK, PSA, IEC, BS & etc. and hazardous areas classification.
• Willing to travel overseas
• Good verbal and written communication skills in English • General computer knowledge is essential (MS word, excel, PowerPoint, MS Outlook).

Responsibilities

• Prepare QA/QC procedures, Project Quality Plan, Method Statement, checklist and inspection form with project team members
• Monitor daily site QA/QC activities, ensure that QA/QC procedures, Method Statement and Project Quality Plan is adhered by the project team members
• Conduct raw material inspection, site inspection, testing, post installation check out (PICO) and issue QA/QC inspection report
• Monitor and ensure all the tools and equipment are calibrated when it is due and update in Tools and Equipment List FY XXXX
• Investigate the cause of non-conformance with project team members and recommend corrective / preventive actions, if require to prevent recurrence
• Ensure that all audit findings on non-conformance findings / reports and punch lists are properly addressed and closed together with the client
• Ensure proper documentation and filing of QA/QC records
• Conduct internal quality audit based on project quality plan and client requirement
• Attend client QA/QC meeting
• Assist in preparation of Final Documentations for handover to clients

Qualifications and Work Experience

• Diploma in relevant engineering
• Accredited ISO 9001 internal auditor certificate is an advantage
• Good QA/QC knowledge on electrical, signal and communication inspection and testing
• Good knowledge on interpretation of electrical drawings
• Good interpersonal, analytical and problem-solving skill
• Able to work independently
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Job Description & Requirements

Overview:

In this role, you will be the expert in planning, implementing and ensuring compliance with ISO standards at all levels of the company. You will be required to maintain documentation, conduct internal training and audits pertaining to ISO standards adopted by the company. The ideal candidate should have a keen eye for detail, good written and communication skills and adopt a mindset of continuous improvement.

Responsibilities include:

• Assist in implementation of ISO and Halal standards (ISO 9001, ISO 22000)

• Plan and conduct bi-annual internal ISO audits

• Ensuring compliance and preparation for external audits

• Assist in and conduct in-house training of staff (e.g. personal hygiene and food safety, workplace safety, fire drill briefing and new employee onboarding)

• Conduct daily audit on personal hygiene, food quality, food hygiene and employee safety at central kitchen (including vehicles)

• Conduct personal hygiene, food quality, food hygiene and employee safety audit at all outlets (island-wide, transportation provided)

• Assist in product development projects (E.g. packaging materials, raw ingredients, processing equipment and etc.)

• Assist and develop SOPs and checklists for central kitchen and outlet

• Assist in application or renewal of food shop licences and Halal certification

• Any other ad-hoc duties as and when assigned by Management

Minimum qualifications

• Bachelor degree in Food Science, Food Technology, Culinary Science, Quality Assurance or related field

• Excellent command of the English language (written and spoken)

• Basic knowledge in FSMS, HACCP, QMS and Halal Certification

• Preferably 2 years working experience in QA or related field in F&B industry

Requirements

• Good communication and interpersonal skills

• Good team player

• Able to work within deadlines and well-organised

• Positive attitude and eager to learn

• Display strong initiative and able to work independently

• Thrive in a fast-paced environment and able to adapt quickly

• Perform quality control checks of all products to ensure that they meet the requirements
• Maintain the quality standards
• At least 3 years of relevant working experience in the food industry
• possess basic Teppanyaki cooking skills
• A good team player
• Assist in leading quality and food safety related audits

We are seeking for pest control technicians to join our team!

Contact Mr Avi @ 91383851 for an interview.

Job Description

Duties and Responsibilities

• Spray, fog, bait and trap to control pests.

• Control roaches, ants, rodents, birds, termites, etc.

• Inspect property, determine problem and implement the most effective solution.

• Receive work orders and work requests, determine nature of the problem and undertake

necessary actions.

• Ensure safety of clients and their respective customers while performing duties.

• Operate spraying equipment, bait gun, power fogger and various power and hand tools

in performance of duties.

• Comply to workplace safety regulation while executing the duties and maintenance of

the equipment and vehicle

•. Perform other related work as instructed by reporting officer

Salary Range:

$1650 to $2500

Job Requirements

Attributes

· Ability to work in a team

· Attention to detail and accuracy

· Communicate well with customers to build strong customer relationship

· Ability to manage time and complete all delegated tasks efficiently

· Excellent knowledge of Singapore road with good driving record

Requirement

· NEA Technician License ( those with no license and experience may also apply)

· Min NITEC

· Class 3 Driving License ( preferred but not a requirement

Job Responsibilities:

Provide effective support and assistance to the Team Leader / Deputy Group Head in the daily operations of the Operations Control Group (OCG) mainly Account Services, Credit Limit Setup, Audit Confirmation & related Customer Services.

• Process transactions / requests in compliance with the Bank's Policy & Procedures, Head Office Rules in alignment with the local and related overseas laws and regulations. End-to-end understanding in terms of Controls associated with transaction / request processing must be robust.
• Observe the rules and regulations of the Compliance Manual of the Bank associated with the Anti-Money Laundering, KYC requirements, MAS regulations, etc.
• Participate actively with the Team Leader / Deputy Group Head in resolving operational issues, and manage change projects (including Business Analysis, support UAT planning & execution).
• Identify areas to improve the operational efficiencies (proactively contribute to Time & Cost Savings) and effectiveness (controls) of the Group, and propose and support the implementation of improvements of workflows & processes.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc. and resolve issues including handling customer / stakeholder's complaints and escalating all issues promptly.
• Participate actively in the various Business Continuity Plan Drills which are held regularly by the Bank and the local regulatory authority.
• Cross-train other colleagues within Team OCG to ensure there is sufficient back-up to cover each process from time to time.

Job Requirements:

• Degree in Banking & Finance or equivalent.
• At least 3-5 years of Banking experience in Managing Customer Account Setup, including Maintenance, Offboarding & issuance of Audit Confirmation.
• Proficient in Microsoft Office with immediate Microsoft Excel skills.
• Possess critical thinking skills, and able to link diverse information to build a full picture and spot inconsistencies.
• Meticulous, attention to detail with a risk and control mindset.
• Good oral & written communication skills, strong inter-personal skills, and a strong customer service aptitude.
• Reliable team player, who is able to work with a diverse group of people.
• Keen and proactive learner.
• Effective time management skills, ability to work under pressure and meet cut-off times.

Responsibilities

• Conducting daily AML assessments and approval of KYC reviews for new and existing customers, at normal and enhanced due diligence level in line with AML policies and HO memoranda.
• Reviewer and Approver for updates to Customer Info in KYC System
• Interpreting and analysing KYC data to accurately risk access new and existing clients, making sound judgement calls in terms of escalation and risk mitigation.
• Conducting daily AML assessments of screening alerts in line with AML policies and HO memoranda, and to advice Front Office on issues in these reviews or transactions.
• Function as a subject matter expert on AML related issues, providing guidance to others where required, providing advice on customer due diligence that is risk based and proportionate, in accordance with regulatory guidance.
• Embed and improve the client screening process and adapt it to new technology as required.
• Liaise with Front Office and Legal & Compliance departments for AML related issues.
• Participation in ad hoc and project work as required.
• Conduct study meeting to other sections on AML related matters.
• Any other assignments from Dept/Group Head.

Requirements

• At least Bachelor’s degree
• At least 3 years of experience in KYC Periodic Review for Corporate customers
• Able to link diverse information to build a full picture and spot inconsistencies
• Good knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Good team player within the department and organization
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions.
• Able to work with front office and back office

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 1 – 3 years experience in customer service, preferably in the Healthcare industry;
• Have a background in quality management and / or service excellence programmes;
• Data protection officer (DPO) experience is highly advantageous;
• Customer service training experience would be advantageous.
• Good communication (oral and written) skills;
• Resourceful and self-directed;
• Team player;
• Leadership qualities;
• Good PC skills especially Word, Excel and Powerpoint;
• Enjoy working and helping people at all levels;
• Ability to work in a fast-paced environment;
• Knowledge of statutory regulations and quidelines pertaining to all aspects of healthcare.

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Job Responsibilities

• Assist in overseeing offshore vendor in functional testing for banking application
• Analyse and review requirements
• Work closely with Business Analysts and Developers on understanding requirements
• Define test coverage and create test cases with test data
• Review test case and test evidence from vendor
• Execute manual test
• Run automation test and update automation test script when required
• Participate in performance test when required
• Ensure defects are logged with proper closure in Defect Management System
• Perform other tasks as and when assigned

Job Requirements

• Bachelor's degree with min. 3 years of testing experience in banking application
• Experience in working with offshore vendor is preferable
• Experience in Automation Test or Performance Test is preferable
• Familiar in JIRA Defect Management System
• Strong analytical skill
• Good communication, interpersonal and presentation skills

Responsibilities

1. Primary point of liaison for service management of assigned customers.

2. Escalation management, able to analyze and identify root causes on service issues to ensure corrective and preventive actions are implemented effectively.

3. Work with Data and Process team to streamline processes and support for further improvements.

4. Present Dashboard reporting, daily shipment planning and shipment status update regularly.

5. Own and develop the regional relationship with the customer and defuse any tension that may arise and escalate accordingly when needed.

6. Track the performance of the whole network for the assigned account.

7. Follow up closely with Operations / Origins / Destinations to rectify the data issues or missing EDI transmissions till complete transmission.

8. Attend to queries from Customer, Operations / Entities on inbound and outbound with regards to events/milestones and deviation with reason codes.

Authorities

1. Execute control tower initiatives.

2. Ensure adherence to established work standards and work processes.

The Quality Assurance Specialist is responsible to:
- Maintain and ensure effectiveness of the Quality Management System in Singapore,
- Perform product complaints handling for Singapore,
- Perform Adverse Events reporting to local regulatory authorities of Singapore,
- Perform Field Safety Corrective Actions and reporting for Singapore.

Responsibilities:

• Quality Assurance for all aspects of the Quality Management System (QMS) of Singapore Distribution Centre (DC), including maintenance, continued compliance, and certification.
• Ensure quality and regulatory compliance to relevant applicable standards such as GDPMDS (Singapore)

• Be responsible for operational quality matters including product hold in Singapore.

• Act as the Complaints Handling unit for Singapore.
• Conduct training of staff in QMS to ensure relevant staff are trained to the latest revision of procedures.

• To perform assessment and adverse event reporting to local authorities of Singapore.
• Execute Field Safety Corrective Actions (FSCA) in Singapore, including reporting to local authorities.

• Manage outsourced activities to ensure vendors meet the Cook Medical's quality standards.

• Coordinate or investigate CAPA to ensure nonconformances are addressed effectively.

• Schedule and perform internal audits. Host or support external audits.

• Perform trending and produce metrics for DC performance, measuring against key performance indicators.

• Maintain up-to-date knowledge and compliance with Global policies and procedures and to implement locally.

• Participate in global projects and meetings if applicable.

• Act as the local contact person for Data Protection facilitation.

• Perform other tasks assigned by Manager.

• Have a sound understanding of, and comply with, the COOK Code of Conduct and Company Compliance requirements.

Requirements:

• At least 3 years working experience as quality assurance in the medical device field.

• Degree in Science, Engineering or other related discipline.
• Experience in adverse event assessment and reporting for Singapore.
• Experience in Field Safety Corrective Action execution and reporting for Singapore.
• Experience in multinational medical device company preferred.

• Excellent communication and interpersonal skills, able to work with people from different levels internally and externally.
• Excellent time management and organizational skills. Able to perform duties with limited supervision and meet deadline.

• Fluent in English (both spoken and written).
• Skilled in document management.
• High level of computer skills including Microsoft Office.
• Multi-tasks and able to prioritize the job tasks, depending on the urgency.
• Positive attitude, be good team player and attend to details.

We are seeking for Pest control technician / supervisor to join our team!

Contact Mr Avi @ 91383851 for an interview!

Job description:

• To carry out pest control inspection at client premises
• To carry out pest control treatment e.g. fogging, spraying and baiting
• To design pest management plan according to site situation
• To carry out follow up on pest issue until problem solved
• To submit service report promptly
• To attend pest complaint at client premises as instructed
• To provide good quality service to customers
• Provide feedback to management and client for any pest infestation, irregularities, improvement action (housekeeping/ proofing), etc.
• Ensures the safety operation of pest control equipment and use of chemicals
• Able to travel from place to place to conduct pest control activities
• Required to work outdoor at times

Working hour:

Mon to Fri 8.30 to 5.30pm / Sat 8.30am to 1230pm

Salary Range:

$1700 to $2700

Job Requirements

Attributes

· Ability to work in a team

· Attention to detail and accuracy

· Communicate well with customers to build strong customer relationship

· Ability to manage time and complete all delegated tasks efficiently

· Excellent knowledge of Singapore road with good driving record

Requirement

· NEA Technician License ( those with no license and experience may also apply)

· Min NITEC

· Class 3 Driving License ( preferred but not a requirement

The Quality Compliance Study Lead has the overall responsibility for onboarding new customers and ensuring QP Services activities are successfully delivered in clinical trials of new drug products. The Study Lead is the primary point of contact for stakeholders within Almac and clients.

Responsibilities

• Act as a principle contact for the customer requiring QP Services, keeping up to date with Clinical Trial legislation and providing expert advice in a consultancy capacity.
• Lead the QP Services activities at all stages, coordinating tasks and ensuring completion in line with the timelines agreed.
• Liaise internally within the QP and other internal departments globally to ensure the timely delivery of QP Services activities.
• Advise on QP related activities and responsibilities during the generation/revision of Technical Agreements.
• Escalate issues when appropriate.
• Record, collate and report customer specific KPIs, agreeing and implementing performance improvement plans where necessary.
• Follow through on all customer queries in a timely manner.
• Host /attend internal/external teleconferences/meetings, initiating QP related discussions for new or ongoing business, taking minutes, as required.
• Represent the QP Services Department during customer audits and sales visits, promoting Clinical Services expertise in Qualified Person related activities, in the generation of new or on-going business.

Criteria

• Bachelor’s Degree
• Experience with project management or facing clients in the pharmaceutical industry
• Excellent communication and stakeholder interaction skills
• Flexible
• Chinese or Japanese language skill are advantageous for interacting with Chinese or Japanese clients

Please note that the official title in the job offer may differ from advertised.