Job Scope

• Identify and develop training roadmaps for the Teams (which includes Nurses, Primary Care Co-ordinators, Clinic Assistants, GPs)
• Anchor the development of standardised care delivery including establishing SOPs and competency framework to support the work of the PCN Care Teams.
• Involved in inter-agency workgroups to support primary care development and transformation.
• Co-create new models of care to support team-based care approach.
• Gather insights for development and implementation of new initiatives and support the administration of the existing primary care model, including but not limited to managing funding and monitoring of project KPIs
• Establish strong rapport with primary care team, service providers to strengthen the administration of the existing primary care model
• Provide clinical supervision and implement framework to ensure patient safety and staff safety for care delivered by PCN HQ.
• Consolidate and share best clinical practices across the primary care landscape (including polyclinics, community nursing and private primary care) with both internal and external stakeholders
• Provide supervision to clinical team in Q&T team
• Motivates the care team and provide consultation and foster professional development through coaching and mentorship

JOB REQUIREMENTS:

• Bachelor degree Nursing and / or Master degree in any discipline (preferably but not limited to nursing, education, public health or health administration, etc)
• Prior experience in healthcare management or operations in primary care or hospital is desirable (> 6 years of experience in administrative function) and working with diverse group(s) of people in an organization / stakeholders
• Possess a high level of adaptability and learning agility in a dynamic environment
• Possess strong organizational skills in communication, time management, analytics and problem-solving, leadership and interpersonal skills

Apply now by sending your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Responsibilities:

• Support review and investigation of Hospital Incident Reports
• Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related activities.
• Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
• Support and coordinate the efforts in the annual review of departmental policies.
• Support and organize the annual Quality & Safety Day.
• Collaborate with external organizations for quality improvement efforts such as organizing Quality Conferences and cross-institutional improvement projects.
• Support the projects or poster submission to external award platforms.
• Coordinate MOH, AIC, or hospital initiated surveys (e.g. Patient Safety Culture Survey, Patient Experience Survey), analyze data, and follow up with improvement efforts.
• Undertake any special projects or initiatives as assigned by the supervisor and/or Head of Department.
• Any other tasks as assigned by HOD.

Requirements:

• min. Bachelor’s degree, preferably in a healthcare-related discipline
• At least 5 years of relevant work experience in healthcare quality, preferably clinical quality
• Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
• Excellent planning, analytical, problem-solving, and communication skills.
• Personality traits: Highly motivated and self-driven with a positive can-do attitude and perseverance to overcome challenges.

Interested candidates please send your updated resume to:

[email protected]
Subject: Clinical Quality Manager

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.

• Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
• Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
• Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
• Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
• Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
• Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
• Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
• Develop, implement, and monitor quality assurance and improvement plans across all departments.
• Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
• Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
• Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
• Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
• Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
• Foster a culture of safety, quality, and compliance throughout the organisation.
• Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
• Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

• A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.

• Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
• Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
• Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
• Strong analytical skills with a focus on data-driven decision making in clinical operations.
• Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
• In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
• Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
• Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
• Strong project management skills with the ability to lead initiatives from conception to completion.
• Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

• Perform review and release of materials, including therapeutic products intended for clinical trials and packaging components.
• Provide support on Quality matters to Project Management / Operations in the area of clinical packaging, storage and distribution.
• Evaluate effectiveness and identify process improvements.
• Review and approval of Change Control, Complaints, and Deviation reports.
• Monitor closure of corrective and preventive actions from client audit, regulatory inspections, complaints, non-conformances and deviations.
• Manage site SOP System, including review, update and approval of SOPs.
• Approve specifications, sampling instructions and other Quality Control procedures.
• Review and approval of validation/qualification documents.
• Perform the role of a System Administrator for Quality-related Computerized Systems.

PM me NOW @jesswongie OR whatsapp 96503173

Interested applicants please email a copy of your resume to [email protected]

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description

• Review and release materials for clinical trials and packaging.
• Support Quality matters related to clinical packaging, storage, and distribution.
• Assess CAPA effectiveness and identify process improvements.
• Review and approve Change Control, Complaints, and Deviation reports.
• Oversee corrective and preventive actions from audits, inspections, and complaints.
• Manage and update the site SOP system.
• Approve specifications, sampling instructions, and Quality Control procedures.
• Review validation/qualification documents.
• Administer Quality-related computerized systems.
• Conduct in-process checks and inspect incoming materials.

Requirement

• Diploma / Degree in Industrial Pharmaceutical / Chemical Engineering / Industrial Chemistry

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Review and release materials for clinical trials and packaging.
• Support Quality matters related to clinical packaging, storage, and distribution.
• Assess CAPA effectiveness and identify process improvements.
• Review and approve Change Control, Complaints, and Deviation reports.
• Oversee corrective and preventive actions from audits, inspections, and complaints.
• Manage and update the site SOP system.
• Approve specifications, sampling instructions, and Quality Control procedures.
• Review validation/qualification documents.
• Administer Quality-related computerized systems.
• Conduct in-process checks and inspect incoming materials.

Requirement

• Diploma / Degree in Industrial Pharmaceutical / Chemical Engineering / Industrial Chemistry

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Review and release materials for clinical trials and packaging.
• Support Quality matters related to clinical packaging, storage, and distribution.
• Assess CAPA effectiveness and identify process improvements.
• Review and approve Change Control, Complaints, and Deviation reports.
• Oversee corrective and preventive actions from audits, inspections, and complaints.
• Manage and update the site SOP system.
• Approve specifications, sampling instructions, and Quality Control procedures.
• Review validation/qualification documents.
• Administer Quality-related computerized systems.
• Conduct in-process checks and inspect incoming materials.

Requirement

• Diploma / Degree in Industrial Pharmaceutical / Chemical Engineering / Industrial Chemistry

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Review and release materials for clinical trials and packaging.
• Support Quality matters related to clinical packaging, storage, and distribution.
• Assess CAPA effectiveness and identify process improvements.
• Review and approve Change Control, Complaints, and Deviation reports.
• Oversee corrective and preventive actions from audits, inspections, and complaints.
• Manage and update the site SOP system.
• Approve specifications, sampling instructions, and Quality Control procedures.
• Review validation/qualification documents.
• Administer Quality-related computerized systems.
• Conduct in-process checks and inspect incoming materials.

Requirement

• Diploma / Degree in Industrial Pharmaceutical / Chemical Engineering / Industrial Chemistry

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Monitor and manage accounts receivable to ensure timely collection of payments.
• Review and set credit limits for customers based on their creditworthiness and financial stability.
• Conduct credit checks and assess the risk associated with new and existing customers.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Responsibilities

1. Implement, manage and constantly improve the company’s quality management system, including but not limited to the IVD products and equipment.
2. Perform incoming, in-process and final QC inspection.
3. Regularly perform internal audits, compile audit reports, problem analysis reports, improvement proposals, and monitor the rectification plan and its implementation.
4. Lead and Participate in the internal audits and management reviews of the company's quality system as key member of company's quality department.
5. Manage the system and documents of company’s quality management system, including but not limited to the IVD products and equipment.
6. Be specifically responsible for the IVD equipment quality management system.
7. Statistical analysis of IVD equipment quality data, and draft reports and corrective and preventive measures.
8. Update quality standards, laws and regulations and publish company quality policy.
9. Establish collaborative and cooperative working relationship with key opinion leaders and the regulatory bodies.
10. Collaborate with cross-functional teams to meet projects goals with overall organizational objectives.
11. Any other ad-hoc duties or projects as required by the management team.

1. Majoring in biology, medicine, laboratory science, immunology, pharmacy or quality engineering are preferred.
2. A bachelor's degree with 2 years of relevant experience, others are welcome to apply.
3. Quality system related training and internal auditor training.
4. Familiar with US FDA 820 & ISO13485 quality management system and ISO 13485 certification work, experience with successful case(s) will be preferred.
5. Familiar with medical device industry standards and specifications.
6. Strong quality management system knowledge and capabilities.
7. Familiar with in vitro diagnostic products such as lateral flow immunoassay, PCR, Immunoassay etc.
8. Familiar with IVD product development and commercialization life cycle.
9. Systematically project management, good planning, execution and timely communication. Good presentation skills.
10. Enthusiastic, proactive, and down-to-earth work attitude, strong communication & execution ability, results driven, and a team player.
11. Meticulous and strong sense of responsibility; able to handle stress and tight schedule.

5 days office hour
Up to 6K

Job description:

• Execute quality procedures and inspections.
• Manage new material qualifications and inspection reports.
• Ensure non-compliance materials are properly stored and tracked.
• Account for retention samples, blinding samples, and printed labels.
• Review and approve label print requests.
• Support Product Incoming and In-process inspections.
• Track and analyze incoming materials for quality improvements.
• Participate in Quality Management Reviews.
• Plan and execute internal audits and self-inspections.
• Participate in external audits (Regulatory, customer, and supplier).
• Report non-compliance for corrective actions.
• Support Change Control, Customer Complaints, Deviations, CAPA, and Risk Assessments.
• Review and approve site procedures.
• Author procedures related to Quality Operations.
• Ensure document retention and archival.
• Support qualification/validation activities.
• Complete assigned training activities.

Requirement

• Min. Degree / Diploma preferably in Pharmaceutical or Science disciplines.
• Min. 5 years’ experience in quality functions in Pharmaceutical/ Healthcare organization(s).
• Hs prior operational quality management and delivery in an environment of business development and change is essential.
• possess and demonstrate knowledge and experience in GMPs

If interested, please email your resume to [email protected] or telegram me @alexgohhl
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Description:

• Provide support to J-SOX compliance audits including working directly with Process Owners, evaluating control deficiencies, implementing controls, tracking remediation to completion, re-designing of business process, performing walk-throughs, testing of design and operational effectiveness, performing roll-forward, obtaining evidences and ensuring adequate documentation
• Provide support to the planning, developing and implementing of effective internal control and compliance program and policies
• Understanding business processes and working closely with the Process Owners to identify and document the control/compliance activities within the procedures and actions plans to be deployed to improve the effectiveness and efficiency of the control/compliance activities
• Provide support to various audits such as operational audits, internal audits, compliance testing and any special audits as assigned by the Supervisor
• Provide support to the implementation and monitoring of risk assessment, including working directly with the Process Owners in identifying, developing, reviewing, assessing and mitigating of the identified risks
• Assist due diligence requirements with business partners and internal stakeholders
• Co-ordinate and plan training for staff
• Provide general administrative support and up-keeping of filing system
• Carry out duties and responsibilities as assigned

Requirement:

• Diploma/Degree in Accounting, Finance or related discipline, or professional qualification recognised by Institute of Singapore Chartered Accountants (ISCA)
• At least 1 year of relevant experience in internal control/internal audit/external audit
• Preferably to have knowledge of and experience working with J-SOX, risk assessment and internal control design and operations
• A demonstrated knowledge of internal control and compliance issues
• Pro-active and willing to learn
• Meticulous and detail oriented

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia.Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

What will you do?

·      Follows the instruction of test leads, test manager and/or project managers.

·      Test newly developed and existing software, features, and record any bugs or performance issues.

·      Assist in developing detailed, comprehensive, well-structured cases and review test result to determine system's functionality.

·      Design, develop and execute manual test cases

·      Design, develop and execute automation scripts using open source tools

·      Manage and track to ensure proper closure of defects detected during testing

·      Liaise with internal teams (e.g. developers and project lead) to communicate on bugs

We regret that only applicants with IT background (work experience/academic background) will be considered.

·      Positive mindset, and willing to learn new knowledge not taught in school.

·      Strong background knowledge of programming languages such as Java, Python, JavaScript, Typescript.

·      Meticulous eyes for detail

·      Ability to work with minimal supervision

·      Keen user of mobile applications

·      Proficient in English (verbal and writing)

·      Strong & effective interpersonal and communication skills, motivated, good attitude, responsible, proactive and an energetic team player will be a plus.

Job Description

• Review and release materials for clinical trials and packaging.
• Support Quality matters related to clinical packaging, storage, and distribution.
• Assess CAPA effectiveness and identify process improvements.
• Review and approve Change Control, Complaints, and Deviation reports.
• Oversee corrective and preventive actions from audits, inspections, and complaints.
• Manage and update the site SOP system.
• Approve specifications, sampling instructions, and Quality Control procedures.
• Review validation/qualification documents.
• Administer Quality-related computerized systems.
• Conduct in-process checks and inspect incoming materials.

Requirement

• Diploma / Degree in Industrial Pharmaceutical / Chemical Engineering / Industrial Chemistry

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

We are looking to hire an Associate Consultant to enhance our leading market position and provide innovative solutions to unique challenges faced by the clients in the market. In this role, the Associate Consultant will provide investigative and professional advisory services by conducting standard public records research and human source enquiries for clients investing and operating in the South-East Asia region.

Role tasks & Responsibilities:

Case work

• Conduct thorough OSINT and public record research and overt enquiries in both English and Indonesian languages

• Process and evaluate human source intelligence gathered throughout the project lifecycle
• Work closely with project leaders and editors to support the production of high-quality, client-ready intelligence reports
• Liaise with Control Risks’ network of market intelligence providers and identify new providers and sources of intelligence
• Meet agreed deadlines.
• Work on multiple projects at any one time and manage own workload efficiently
• Contribute to the growth of Control Risks’ network of market intelligence providers and identify new providers and sources of intelligence
• Fulfil administrative requirements such as completing weekly timesheets.

Clients and marketing

• Support the production of client-ready proposals
• Attend client calls/meetings and conduct in-country research trips when workload allows
• Conduct research and prepare material (e.g. client or sector briefs) to support marketing initiatives
• Curate information on companies and individuals from past reports to expand the knowledge base of the practice

Essential

• At least two years’ experience in a related industry, such as but not limited to: financial services, journalism, legal, professional services consulting, government/government affairs, policy, academia
• Has a keen interest in and strong understanding of political and business trends across South-East Asia, including in Indonesia
• Excellent research and writing skills. Ability to summarise, process and communicate information clearly
• Ability to think critically and unravel complex information with an investigative mindset
• Written and spoken fluency in English and Indonesian
• Has a good understanding of commercial transactions and investigations
• Strong working knowledge of Word and PowerPoint.

Preferred

• Ability to read and analyse financial data, including balance sheets
• Advanced OSINT skills
• Familiar with research databases typically used in a due diligence project or investigation

Summary:
Support the Quality Management System to ensure compliance with quality standards for clinical storage, packaging, and distribution.

Duties:

• Implement and manage quality procedures and inspections.
• Handle material qualifications, non-compliance issues, and label approvals.
• Oversee inspections and track material performance and trends.
• Conduct internal audits and assist with external audits.
• Address non-compliance, support Change Control, and manage CAPA processes.
• Review and author Quality procedures, ensure document retention, and align with corporate policies.
• Support qualification/validation activities and complete required training.

Requirement:

• Degree / Diploma preferably in Pharmaceutical or Science disciplines.
• 5+ years’ experience in quality functions in Pharmaceutical/ Healthcare organization(s).

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Review and release materials for clinical trials and packaging.
• Support Quality matters related to clinical packaging, storage, and distribution.
• Assess CAPA effectiveness and identify process improvements.
• Review and approve Change Control, Complaints, and Deviation reports.
• Oversee corrective and preventive actions from audits, inspections, and complaints.
• Manage and update the site SOP system.
• Approve specifications, sampling instructions, and Quality Control procedures.
• Review validation/qualification documents.
• Administer Quality-related computerized systems.
• Conduct in-process checks and inspect incoming materials.

Requirement

• Diploma / Degree in Industrial Pharmaceutical / Chemical Engineering / Industrial Chemistry

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Supervise and control the daily operation in QAC by planning of work and manpower arrangement for optimisation of efficiency.
• Review and approve quality records and other documents.
• Plan, co-ordinate and execute objectives, projects and quality procedures.
• Plan, review and update QA procedures and specifications.
• Troubleshoot and recommend corrective actions by analysing quality results and make sound judgement.
• Liaise and co-ordinate with related parties on enquires and complaints.
• Perform internal calibration/verification and external calibration of QA equipment.
• Ensure the maintenance and calibration status of the test and measuring equipment is in proper.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Summary:
Support the Quality Management System to ensure compliance with quality standards for clinical storage, packaging, and distribution.

Duties:

• Implement and manage quality procedures and inspections.
• Handle material qualifications, non-compliance issues, and label approvals.
• Oversee inspections and track material performance and trends.
• Conduct internal audits and assist with external audits.
• Address non-compliance, support Change Control, and manage CAPA processes.
• Review and author Quality procedures, ensure document retention, and align with corporate policies.
• Support qualification/validation activities and complete required training.

Requirement:

• Degree / Diploma preferably in Pharmaceutical or Science disciplines.
• 5+ years’ experience in quality functions in Pharmaceutical/ Healthcare organization(s).

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Review and release materials for clinical trials and packaging.
• Support Quality matters related to clinical packaging, storage, and distribution.
• Assess CAPA effectiveness and identify process improvements.
• Review and approve Change Control, Complaints, and Deviation reports.
• Oversee corrective and preventive actions from audits, inspections, and complaints.
• Manage and update the site SOP system.
• Approve specifications, sampling instructions, and Quality Control procedures.
• Review validation/qualification documents.
• Administer Quality-related computerized systems.
• Conduct in-process checks and inspect incoming materials.

Requirement

• Diploma / Degree in Industrial Pharmaceutical / Chemical Engineering / Industrial Chemistry

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Summary:
Support the Quality Management System to ensure compliance with quality standards for clinical storage, packaging, and distribution.

Duties:

• Implement and manage quality procedures and inspections.
• Handle material qualifications, non-compliance issues, and label approvals.
• Oversee inspections and track material performance and trends.
• Conduct internal audits and assist with external audits.
• Address non-compliance, support Change Control, and manage CAPA processes.
• Review and author Quality procedures, ensure document retention, and align with corporate policies.
• Support qualification/validation activities and complete required training.

Requirement:

• Degree / Diploma preferably in Pharmaceutical or Science disciplines.
• 5+ years’ experience in quality functions in Pharmaceutical/ Healthcare organization(s).

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

About the Role

CHANEL is committed to safeguard the incomparable quality of each creation.

Engage the consumer of today and tomorrow of the brand by providing unsurpassed services to all clients showcasing the eminence of Chanel products and our artisanal savoir faire.

Reporting to the Quality Control & After Sales Service Manager Supervisor, this position is responsible for delivering a professional and seamless Quality Control, Repair and Care support to the brand by providing ultimate standards of our Quality & After Sales services to the retail team.

What impact you can create at Chanel

Manage Quality Control and Repairs (Fashion)

• Working in collaboration with the Global/ Regional team, to disseminate product quality alerts to relevant business partners.
• Work with Product/Retail & DC teams, organize and monitor QC process on all incoming and outgoing shipments for Fashion & WFJ products
• Submit monthly and ad hoc Quality and repair issues reports to Global/Regional for quality analysis
• Work with Local/Regional/Global teams on repair feasibilities and follow-ups
• Organize and coordinate QC and Repair schedules to meet deadlines
• Ensure highest standards in all aspect of the service provided throughout the repair process
• Adherence to brand guidelines and quality standards

Develop Exceptional Customer Care Solutions

• Elevating the after sales experience & delivering exceptional After Sales Service experience with the ability to offer Quality Assurance and repair feasibility advice and escalate issues, where necessary.

Foster Innovation & New Initiatives

• Liaise with Global/Regional/other markets on best practices, adaptations, and local requirement and standard throughout entire project execution, respecting the project schedules and work plan
• Support new system implementations, and perform UAT and project review and submit reports to Global/Regional teams.
• Support project performance to identify areas for improvement, and propose adjustments as needed.
• Provide project updates on a regular basis to various stakeholders about strategy, adjustments, and progress.

Operational Excellence

• To optimize and improve processes and the overall approach to meet KPIs and SLAs by monitoring backlog reports and follow up with respective parties
• Collaborate with retail team to share QC and repair topics during morning briefings
• Ensure policies, operational standards and procedures are understood and adapted whilst proposing improvements as relevant.
• Support ad-hoc duties and back up for team members.

You are energized by

• Working in a highly collaborative environment. Being a true partner to the business stakeholders across the organization.
• Enthusiastic about new technology and data, to improve processes and standards of After Sales Service
• An environment that advocates listening, co-creation, inclusiveness, user-centricity, and agility in designing holistic solutions
• A workplace where we provide you opportunities to drive values in areas where you are good at and support you to be at your best.

What you will bring

• At least 3 to 5 years of relevant experience in after sales and/ or product quality control or project management roles.
• Critical thinking, problem solving and analytical skills to better understand the business landscape and evolving client expectations and identify opportunity to enhance client experiences.
• Resilience in dealing with difficult situations and a willingness to reflect and embrace continuous self-improvement and development whilst encouraging and guiding the team to do the same.
• Good communication skills & Tech Saavy with the ability to navigate operating systems across platforms and channels
• Client- Centric & thrives working in a fast-paced and dynamic environment

What Chanel can offer you

• The opportunity to work with one of the world's most iconic luxury brands.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Job Description

• Review and release materials for clinical trials and packaging.
• Support Quality matters related to clinical packaging, storage, and distribution.
• Assess CAPA effectiveness and identify process improvements.
• Review and approve Change Control, Complaints, and Deviation reports.
• Oversee corrective and preventive actions from audits, inspections, and complaints.
• Manage and update the site SOP system.
• Approve specifications, sampling instructions, and Quality Control procedures.
• Review validation/qualification documents.
• Administer Quality-related computerized systems.
• Conduct in-process checks and inspect incoming materials.

Requirement

• Diploma / Degree in Industrial Pharmaceutical / Chemical Engineering / Industrial Chemistry

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Review and release materials for clinical trials and packaging.
• Support Quality matters related to clinical packaging, storage, and distribution.
• Assess CAPA effectiveness and identify process improvements.
• Review and approve Change Control, Complaints, and Deviation reports.
• Oversee corrective and preventive actions from audits, inspections, and complaints.
• Manage and update the site SOP system.
• Approve specifications, sampling instructions, and Quality Control procedures.
• Review validation/qualification documents.
• Administer Quality-related computerized systems.
• Conduct in-process checks and inspect incoming materials.

Requirement

• Diploma / Degree in Industrial Pharmaceutical / Chemical Engineering / Industrial Chemistry

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Control Risks' Digital Risks practice works with our global clients to anticipate and mitigate threats, whilst harnessing digital opportunities to drive innovation and growth.

This APAC based role primarily involves delivering analysis of cyber threats and their implications to all business sectors and to public sector organisations and working with global and regional resources to support winning new engagements. The analyst will support delivery of strategic threat assessments and lead on delivery of specific threat consulting engagements, such as response to client subject matter requests and focused threat assessments. The role will also require the analyst to support our tactical CTI team in delivering investigations and responsive intelligence to our Incident Response team. The role requires the candidate to produce, enhance and contribute to content published on our cyber threat intelligence platform. The role will also need to participate in the winning and delivery of bespoke projects for clients, as well as support regional and global marketing activities.

The Cyber Threat Intelligence Analyst can be based in Control Risks' offices in Singapore, Sydney, or Hong Kong. Applicants will be currently resident in the locations for which they are applying.

Responsibilities:

Intelligence product delivery and scoping:

• Responsible for proactively collecting and analysing information from all sources to produce actionable intelligence for our bespoke clients.
• Providing analysis of all threat actors – nation state, cybercriminal, activist – from a technical capability assessment perspective and from an intent and motivation perspective.
• Understand our clients requirements, scope their intelligence and commercial needs and work with the CTI, Digital Risks and other teams to provide priced scopes of works that are properly risk assessed across our threat assessment, investigative and digital due diligence product sets.
• Supporting the development of new information sources and capabilities for collection and analysis.
• Produce intelligence reports and update region specific content for the intelligence platform product.
• Provide regional expertise into the CTI team to aid prioritisation of content coverage and intelligence collection for platform publication.
• Demonstrate strong understanding of the geopolitical, technological, economic and social drivers of cyber threats to produce forward looking intelligence analysis.

Business development responsibilities:

• Responsible for developing, maintaining and demonstrating strong subject matter expertise in cyber threat actors, computer network operations, electronic warfare, disinformation and geopolitics through attendance at conferences, industry events and constant research.
• Responsible for liaising with senior team members and other internal teams, such as Markets and Partnerships, to highlight key threat developments and reports to be shared with clients and prospects.
• Responsible for coordinating internally with CTI, Digital Risks and other internal stakeholders to share feedback from client engagements and discussions, including client scope requirements, subject matter asks and commercial intelligence on fees and market preferences.
• To deputise for senior CTI colleagues in reviewing scopes and work, delivering external briefings, pitches and internal engagements.

Marketing and business development:

• Production of marketing materials and public facing analysis designed to demonstrate CTI capability and subject matter to a public audience.
• Development of thought leadership tailored to specific high priority APAC geomarkets.

Essential:

• Highly motivated individual with ability to self-task and develop own research.
• Practical knowledge and understanding of cyber security concepts and methods.
• Practical experience in the field of intelligence collection, analysis and reviewing.
• Ability to present technical information and analysis to a non-technical audience.

Preferred:

• Demonstrable experience in the field of geopolitics through academic or professional engagement.
• Demonstrable experience of business development, marketing or winning client work.
• Educated to degree / masters level or several years’ work experience in an intelligence, cyber security or social science field (Terrorism, Politics, International Relations, Intelligence Studies).
• Understanding of both qualitative and quantitative analytical tools and techniques.
• Intelligence analysis (CREST, NIAT, GIAT, DIAM, City and Guilds), CTI (CRTIA, CPTIA) or cyber security (CISSP, CEH, CLASS) qualifications are highly desirable but not essential.
• Languages preferred: Chinese Mandarin.

Qualifications and specialist skills:

• The desired candidate may have a background in CTI, intelligence collection or analysis, geopolitical risk analysis.
• Familiarity with following analysis and collection tools: Maltego, RiskIQ, SOCMINT, OSINT enginges, complex Boolean searches, MS Office suite (particularly Word and Excel), use of secure research network.