Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can connect, grow, and succeed.
The Programme Management Specialist within Prudential Singapore’s Transformation Office plays a crucial role in supporting the successful delivery of the Northstar initiative by leveraging programme management knowledge and expertise to enhance the infrastructure and governance and ensure that all material initiatives in the “Book of Work” and related activities are well coordinated, risks are managed, resources are effectively allocated and programme goals are met on time, within scope and budget. This work helps create a structured environment in which programme objectives can be achieved efficiently.
The Programme Management Specialist helps to create a strong foundation for programme success by providing comprehensive programme management support. The role contributes directly to the overall efficiency, accuracy and smooth operation of the programme, which in turn leads to better outcomes and increased value for the organisation.
Job Description:
- Infrastructure and Governance Enhancement: Contribute to the development and maintenance of programme management infrastructure, including templates, folder structures, and governance mechanisms, to support efficient operation across all initiatives.
- Governance & Standards: Support the rollout of Transformation Standards on Programme Management and Governance to the organisation and ensure adoption.
- Programme Execution & Monitoring: Maintain the Transformation “Book of Work” with quality and monitor the progress of the Pillar initiatives to ensure on time, within scope and within budget execution and delivery.
- Risk Management: Proactively identify and address programme risks and changes for Pillar initiatives, working in concert with the Head of Programme Management to devise and implement effective mitigation strategies.
- Reporting & Documentation: Develop and deliver regular reports and dashboards on programme status to senior management and stakeholders.
- Broad Programme Management Support: Offer programme management support across the Transformation Office, enhancing the execution of framework, tools, and processes to ensure best practices are applied universally.
Who we are looking for:
Competencies and Behaviours Expected:
- Project & Programme Management Expertise: You demonstrate a deep understanding of project and programme management methodologies.
- Risk Management: You identify potential programme risks early, proactively address issues and develop strategies to mitigate them before they escalate.
- Communication: You possess strong communication skills, capable of clearly articulating complex information (programme strategies, processes, policies and standards) to different levels of stakeholders adapting messaging for clarity and impact.
- Collaboration & Influence: You build strong relationships within the team and across the organisation, working effectively with coworkers and influencing stakeholders towards common goals, ensuring alignment and commitment to programme objectives.
- Analytical & Problem-Solving: You approach problems with a solution-oriented mindset, leveraging strong analytical skills to identify issues, analyse options, and implement solutions effectively.
- Continuous Improvement & Learning Agility: You actively seek opportunities for personal and professional development and show rapid ability to learn and apply new knowledge, staying current with industry best practices and emerging trends in programme management.
- Execution Excellence: You have a strong track record of exceeding goals successfully, taking ownership and demonstrating initiative to ensure task completion. You also pay close attention to every aspect of the programme to ensure quality standards are met.
Role Requirements / What You Bring to the Team:
You are an experienced professional skilled in navigating and driving the execution of complex transformation initiatives within dynamic and multifaceted environments. Your expertise in programme management and process improvement enables you to make significant contributions to the success of the programme, helping Prudential Singapore achieve its Northstar ambition.
Working Experience:
- At least 5 years of experience in project management end-to-end, ie. throughout the project management lifecycle, preferably in Financial Institution or Insurance industry.
- 2-3+ years of experience coordinating complex programs or portfolios of projects with a strong track record of success in programme delivery and support.
Education:
- Bachelor’s degree in business administration, Management, Information Technology, or related fields.
Professional Qualifications:
- Certifications in Project Management (e.g., CAPM, PMP, PgMP) or Agile methodologies (e.g., Scrum, SAFe) are desirable.
Language:
- Fluent in English with excellent communication skills, capable of articulating transformation strategies and standards and engaging with stakeholders at all levels.
Additional Skills:
- Project/Programme Management Knowledge: Understanding of project and programme management methodologies, tools and best practices.
- Technology Proficiency: Familiar with project management tools (eg. MS Project, JIRA/Confluence) and productivity software (e.g. MS Office Suite especially Excel & Powerpoint).
- Organisational Skills: Strong ability to manage multiple tasks, prioritize and handle aggressive deadlines.
- Analytical & Problem-Solving Skills, : Strong analytical and problem-solving mindset that enable effective decision-making.
- Attention to Detail: High attention to detail to ensure accurate tracking, reporting and documentation.
- Adaptability & Resilience: Willingness to take on varied responsibilities and challenges as the transformation journey evolves.
- Collaboration & Teamwork: Strong interpersonal skills to work effectively across business units and functions to achieve shared goals.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
