Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will be a part of Prudential’s HNW & Affluent Segments team and will be responsible for the management and execution of HNW & Affluent projects to drive customer growth and business goals.

Job Description

• Plan and implement campaigns/initiatives to grow the HNW & Affluent customer segments and deepen share of wallet with Prudential.
• Engage existing HNW & Affluent customers with value propositions such as loyalty privileges, servicing, content engagement and experiences.
• Ensure timely delivery of engagement communications with customers.
• Drive business goals through digital marketing cross-sell campaigns targeting existing segment customers and upgrading customers.
• Work closely with various business units and functions to ensure smooth implementation of HNW & Affluent campaigns.
• Collaborate with Marketing & Events team to conceptualize and plan go-to-market brand campaign and experiential events to engage and acquire targeted customers.
• Analyse and monitor campaigns performance and continuously refine projects for improvement and align to the needs of the customers
• Manage campaign budgets and perform financial forecasting to ensure KPIs are on track.

Who we are looking for:

Competencies & Personal Traits

• Excellent interpersonal and stakeholder management skills – able to negotiate and manage conflicts with both internal and external stakeholders.
• Able to multitask and manage the planning and execution of multiple campaigns concurrently
• Strong numerical and analytical skills
• Adept in using digital tools and platforms (e.g. Salesforce Marketing Cloud)
• Demonstrates proactiveness, self-starter and team-oriented
• Strong and creative problem-solving skills – able to think on feet and react quickly in adverse situations

Education & Work Experience

• Recognized degree, preferably in Marketing or Business
• Minimum 5-8 years of relevant work experience, preferably in financial institutions.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

• Industry : Construction
• Location : West
• Salary Range : Up to S$7,000 Per month

Responsibilities:

• According to the subsidiary's marketing strategy plan, gradually complete the construction and management of the subsidiary's financing credit system.
• Financing channel development, dealer and customer receivables, overdue management
• According to the company's overseas marketing requirements, formulate the annual credit policy for the subsidiary's marketing.
• Planning, allocation and adjustment of subsidiary financing credit resources.
• Accounts receivable analysis, overdue arrears collection management.
• Construction and management of financing channels.
• Train and guide merchandisers, offices and dealers to carry out credit management and financing work, and improve dealers' credit sales and risk management and control capabilities.
• Improve the international marketing credit protection system through export credit insurance, guarantee and other means.
• Daily implementation and monitoring of credit policies.
• Promote the improvement of the subsidiary's operating conditions and internal control.
• Coordinate the business work of the subsidiaries and the relevant departments of the international business center to obtain the largest credit resources.
• Complete the tasks assigned temporarily by the leader.

Requirements:

• More than 3 years of working experience in credit management and financial leasing of large enterprises
• Bachelor degree or above, major in credit, finance, law, economics, foreign trade, management, administration and related fields.
• Familiar with financial leasing, credit management knowledge, and legal knowledge such as contract law, company law, guarantee law, familiar with marketing, international trade, finance and financial management knowledge, general statistical knowledge and analysis methods.
• Familiar with the construction machinery industry and products, the company's overseas sales business model and organizational structure; strong risk judgment ability, problem solving ability, communication and coordination ability, ability to train and guide subordinates, and strong planning, organization, coordination, innovation, Analysis, comprehension, judgment, language and writing skills.
• Can travel frequently.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

**6-month contract**

Responsibilities:

• Reviews on the design and operating effectiveness of controls across key compliance risks.
• Developing appropriate test plan in consultation with Risk and Compliance management.
• Developing policies and procedures as needed that defines QA test methodology, test steps etc.
• Experience in a compliance, risk, and control and/or audit (internal, external) function
• Perform ad-hoc assignments assigned by the management

Requirements:

• Possess Degree with minimum 5years in compliance control testing in Private Bank.
• Familiarity with Singapore banking landscape and regulatory expectations on area of responsibility.
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23886

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Industry : Financial Institute
• Location : Central
• Salary Range : Up to S$6,000 Per month

Responsibilities:

• Reconciliation of Profit and Loss statements (P/L)
• Prepare Risk reporting and position reporting
• Conduct assessments to define and analyze possible risks
• Evaluate the gravity of each risk by considering its consequences
• Audit processes and procedures
• Develop risk management controls and systems
• Design processes to eliminate or mitigate potential risks
• Create contingency plans to manage crises
• Evaluate existing policies and procedures to find weaknesses
• Prepare reports and present recommendations
• Help implement solutions and plans
• Ensure risk exposures of the company is within stipulated limits
• Work closely with other business stakeholders

Requirements:

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 5-8 years of relevant risk or credit risk control experience
• Professional Risk Manager (PRM) certification is a plus
• Independent, organized, highly analytical and proactive
• Need to be able to read and write in Chinese (Need to communicate with Chinese speaking client and counterparts)

Job ID: L976YWRY

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone’s ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what’s happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

In this role, you will be responsible for program managing and the delivery of the Future Workplayce’s roadmap across several business areas in PACS. As part of this dynamic role, you will report to the Program Director and work closely with the respective workstream leads and project teams.

Responsibilities:

• Manage and deliver a large-scale program end-to-end across all workstreams on time, on budget and on value.
• Review and update the Program Charter which covers the objectives, scope, budget, schedules, comms plans, risks and mitigation strategies, procurement strategies etc. Responsible for ensuring that all requisite approvals are in place and clearly documented to establish a program baseline for ongoing tracking.
• Support Program Director in the drafting of budget papers (ACR – Approval Committee Request) to secure funding for the program. Accountable for the completion and approval of ACRs under the program.
• Track program spending against approved budget.
• Identify interdependencies across workstreams/projects and proactively drive discussions to address the risks and constraints.
• Actively manage program risks and issues from initiation to closure.
• Manage program changes by tracking and maintaining records of changes and approvals.
• Schedule Program Steering Committee meetings and set agenda with Program Director. Ensure meeting decks are prepared and record minutes of meetings.
• Lead regular program meetings with respective working groups for updates, alignment and issue resolution.
• Conduct Post Implementation Review (PIR) and obtain signoff for program closure.
• Maintain all program artefacts diligently for project review and audit purposes.
• Adhere to project management and risk assurance governance processes. This includes but not limited to regular status reports to key stakeholders, Strategic Project Committee (SPC) report, Project Execution Scoring (PES) input and justification.
• Guide the program to achieve outcomes that exceeds Prudential’s expectations and business objectives

Who we are looking for:

Competencies & Personal Traits

• Driven and self-initiated.
• Strong stakeholder management.
• Excellent interpersonal skills and reporting skills.
• Ability to work and flourish in a fast-paced and high-pressure environment.
• Ability to work both independently and in teams.
• Possess problem solving mindset.
• Not afraid to make decision when empowered.
• Comfortable to operate effectively even when things are not completely certain.

Working Experience

• At least 10-15 years of working experience in business program management and/or large-scale project management with proven track record.
• Has managed programs/projects separately with budget of at least SGD50mil.
• Has put together and managed master program schedule from individual project schedules developed by both internal and external parties.
• Experience in working in a diverse organisation across front to back business processes.
• PM consultancy working experience delivering major programs of work, particularly working with clients within the financial institution sector will also be considered.

Education

• Tertiary education

Professional Qualifications

• Project Management certification.
• Civil/MEP Engineering or other relevant construction-related qualification will be advantageous.
• High proficiency with MS Project and MS Office suite of products is essential.

Language

• Fluent written and spoken English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

about the company
We are collaborating with a Foreign Bank to recruit a meticulous Senior Credit Administration Specialist to join their esteemed Private Banking Team. Our partner institution is dedicated to nurturing talent, offering internal advancement opportunities, and fostering excellence in every employee.

about the job
You will be required to:-

• Collaborating closely with key stakeholders to ensure seamless implementation of credit facilities as per approval
• Overseeing the administration of new credit facilities and conducting credit reviews
• Executing loan drawdowns, rollovers, and operational instructions promptly, and diligently following up to ensure completion.
• Managing the timely completion of legal, securities, and loan documentation, including coordination with external law firms for charge registration.
• Supervising the proper storage and periodic inventory checks of securities documents to ensure compliance and security.
• Reviewing SBLC documents meticulously to uphold compliance standards.
• Supporting the Head of Operations in conducting Operation Risk Assessments and Identifications.
• Supervising and mentoring junior staff within the team to foster their professional growth.

skills and experience required

• At least 9 years of Credit Administration Experience within a Private Banking environment.
• Profound understanding of credit processes, regulations, and operational procedures.
• Proficient in Microsoft Office applications
• Good communications and interpersonal skills

To apply online please use the 'apply' function, alternatively please feel free to reach out to Melissa Ng via LinekdIn on at https://www.linkedin.com/in/qihuii/

EA: 94C3609 | R22105034

Job Purpose

The candidate is expected to work on the Regional IFRS17 Programme as a Data Mapper cum Business Analyst. The Programme is implementing solutions for compliance with the International Financial Reporting Standards for Insurance Industry which the Company targets to go live in January 2023 for Singapore & Malaysia entities and 2 years later for Indonesia entities.

The candidate’s key role to be performed in the SDLC is to elicit and analyse data requirements, provide technical translation to business requirements captured in mapping documents for Extract Transform and Load (ETL), conduct System Integration Test (SIT), and support Users’ Acceptance Test (UAT) and user training. The candidate is also expected to follow our Group IT Application Processes, Standards & Procedures.

The Job

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

· Facilitate / conduct workshops for business users to identify project requirements. Gather, analyse, document and follow up on user requirements.

· Perform data mapping from source to target data fields by understanding the core IFRS17 requirements, software solution and how to implement this within Great Eastern Finance and Actuarial business teams.

· Based on the requirements, generate artefacts needed for solution generation. These artefacts include – Data Mapping specification for ETL purposes, integration/interface specifications, site-map and page-flow, and the usage of UML diagram to detail the process flow and solution.

· Build an understanding on IFRS17 product and configuration in order to support the business during configuration and build phase. Ability to analyse and pull out data from database to analyse situations to support configuration.

· Work with IFRS17 solution vendor on System Unit testing.

· Hands on planning and execution of functional test cases, perform execution of System Integration Test (SIT) cutting across source data teams and outbound systems.

· Support users during User Acceptance Testing (UAT), regular tracking of test progress status and defect management.

· Develop IFRS17 and contribute towards insurance-specific SME knowledge for group-wide knowledge management

Our Requirements

a) Qualifications

· Degree in Computer Science, Business Information Systems or Finance / Insurance degree

· Certified Business Analysis (CBAP or equivalent)

· Certified Agile / Scrum practitioner will be an added advantage

b) Working Experience

· Minimum 4-5 years working experience in IT preferably in Insurance industry and experience handling projects or BAU in Insurance core systems or Finance systems

· Minimum 3 years ETL data mapping experience in Insurance domain and Financial reporting systems

· Strong understanding of how legacy systems relate/interface with each other

· Ability to translate business requirements documentation into data requirements and source-to-target data mappings

· Understanding of data models and ETL processing

· Familiarity with application programming and data model design processes

· Experience in using SQL to profile data prior to mapping

· Comfortable with handling data analysis via database queries – Hive SQL query execution on Hadoop platform

· Working knowledge of Oracle SQL, PL/SQL database added advantage to support business, testing, troubleshooting etc

· Must be able to provide Sample data mapping documents

· Experience in Data Warehouse a plus

· Good understanding of IFRS4 or IFRS17 is an advantage

· Good Insurance domain knowledge and knowledge of insurance products is preferred

c) Competencies

· Must possess excellent business oriented analytical skills

· Strong oral and written communication skills

· Organized with an eye for detail

· Team player and must be able work with cross IT and business teams

· Ability to multitask across different assigned tasks

· Fast learner to quickly understand new concepts

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you must be nimble and will support the team in both new products & post launch delivery in cross-functional areas and ensures successful implementation across multiple platforms.

As part of this dynamic role, you will also be actively involved in the project and accountable for the project deliverables.

You will report to Product Delivery Team Leads and collaborate with all stakeholders to achieve our project completion.

Job Description:

• Support the project to ensure prompt delivery and implementation with quality.
• Participate in discussions with stakeholders and may propose solutions that will meet business objectives and document the solutions and business rules into the Business Requirement.
• Collaborate with the stakeholders and team leads so that the agreed project timeline will not be impacted.
• Translate the business requirements into test scenarios, conditions and expected results for user acceptance testing.
• Accountable for the execution of user acceptance testing and results are updated with proper documentation.
• Track and monitor the outstanding defects and work with Information Technology in resolving the tickets promptly and within the agreed timeline.
• Arrange & lead checkpoint discussions on defects with Information Technology, where needed.
• Prepare training guides & train the stakeholders.
• Perform post deployment verification of the system after implementation.
• To embrace our “Innovation” value, she/he will actively seek continuous improvements in her/his area of expertise thus remaining relevant to the business.

Who we are looking for:

Competencies & Personal Traits

• Committed to meet tight deadlines and able to work in a fast-paced environment to make things happen
• Independent, focused and works well across different functions
• Strong analytical and problem-solving skills
• Good verbal and written communication skills and good interpersonal skills
• Able and willing to be hands-on

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Global BAS Control Service Engineer.

As a Global BAS Control Service Engineer you act as the subject matter expert of the data center Building Automation (BAS). You will be responsible for application support, service management, troubleshooting, maintenance, upgrades, optimization and security of the control system. You will be required to analyze controls monitoring data to proactively identify issues and provide optimization to controls standards to increase availability, efficiency and sustainability. You will be responsible to manage or support global service of the third party controls vendors, driving improvements to the systems and evaluation of new products. In this role you will be part of the global Datacenter Monitoring and Controls Engineering (DMCE) team, where you can work with a technically diverse team to learn and contribute to many aspects of control systems – execution, telemetry, security, service, operations and optimization. This is a flexible role allowing you to fully work remote.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Global BAS Control Service Engineer you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Responsibilities:

• Troubleshoot issues within the BAS and deploy appropriate fixes to resolve root cause(s).
• Track and implement engineering improvements for the BAS, including programming updates, software upgrades, executing new standards, and retrofits.
• Track and implement security improvements or fixes.
• Share insights and best practices to improve development and operations of system, platform, or product components while maintaining application quality and availability.
• Participate in design reviews and contribute to BAS improvements with awareness of cost management.
• Monitor, analyze, and utilize telemetry data to identify patterns that impact the system, enabling data reporting or telemetry.
• Implement reliable, scalable, and high-performance BAS solutions across teams and regions.
• Embody our culture and values.

Qualifications

Required Qualifications:

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 2+ years technical experience in service engineeringOR equivalent experience.
  

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 5+ years technical experience in service engineering
• Mission Critical facility experience.
• HMI development in BAS or EPMS systems
• Experience with BACnet, IEC61850, OPC UA, and/or SNMP communication protocols
• Project management experience with a focus on agile methodologies
• Ability to manage, prioritize and successfully execute multiple concurrent mission-critical infrastructure projects.
• Ability to balance competing demands for resources, adapt to changing priorities, and deliver projects on-time and in adherence to deadlines.

The International Institute for Strategic Studies (IISS) intends to hire a full-time Senior Fellow for IISS Senior Fellow for Nuclear Arms Control, Non-Proliferation and Disarmament, based at IISS-Asia in Singapore. The selected candidate will report to the Executive Director of IISS-Asia and will lead the Institute’s research on Nuclear Arms Control, Non-Proliferation and Disarmament.

The IISS is the world’s leading authority on international conflict and geopolitical trends. It is international in its composition, perspective and reach. The Institute provides objective facts and independent analysis for its core audiences in government, the private sector, and the expert and opinion-forming communities. Summits convened by the IISS facilitate intergovernmental consultations, while its research helps companies to understand political risk and its publications shape the international strategic debate.

Key duties and responsibilities will include:

• Conducting policy-relevant research on global nuclear disarmament, non-proliferation and arms-control issues, and contributing analysis to and working closely with other relevant IISS regional and thematic research programmes;
• Devising a programme of work on global nuclear disarmament, non-proliferation and arms-control and fundraising to support that work in Singapore and internationally;
• Briefing IISS corporate partners, governments, and the expert and opinion forming communities on global nuclear disarmament, non-proliferation and arms-control issues in the region and beyond;
• Engaging other relevant international experts as part of the programme; and
• Contributing generally to an informed international strategic debate on global nuclear disarmament, non-proliferation and arms-control policies.

The successful candidate will be a dynamic individual, with an entrepreneurial bent, able to take on a wide variety of tasks with tact and efficiency. The position will suit a person with strong intellectual qualifications, a background in policy-relevant research, professional writing skills, an international outlook and an established record of accomplishment in government, the ‘think tank’ community and/or business. The Senior Fellow must have proven specialist knowledge of global nuclear disarmament, non-proliferation and arms-control policies and may have professional knowledge of regional languages.

The post will be available from summer 2024 and offered on a full-time, fixed-term contract initially for a period of 3 years. Salary will be competitive and commensurate with knowledge and skills, accompanied with mandatory contributions and a private medical benefits package. More information about the IISS can be found at www.iiss.org.

Application

Applications should include a cover letter highlighting the skills the candidate would bring to the IISS, a CV and list of references, and should be submitted by 21 March 2024. Shortlisted candidates will be asked to provide a writing sample and to make a presentation as part of the selection process.

Due to the expected volume of applications, only those applicants selected for interview will receive a reply following the acknowledgement email. The IISS is an equal opportunities employer.

Job Purpose

You will be part of the Group Data Management & Governance Office, specifically in the area of Enterprise Data Governance and Data Management.

You will be running programs and initiatives to raise the data literacy and risk awareness across the Group, and enhance the controls and value of our data asset. You will have to design and establish data governance or data management programs and initiatives to steer, drive the organization towards data driven, and enable innovations while preserving the confidentiality of data.

The Job

• Design, develop and maintain data governance artefacts (e.g. framework, policies, standards and guidelines) to ensure relevancy and up-to-date to meet the organization’s strategic objectives and business needs.
• Design and execute communication strategy and initiatives to raise the overall data literacy and data control obligations across the Group to enable intelligent workforce.
• Steer the BU & SU to achieve their goals in a compliance, effective and efficient manner using data and technology.
• Perform process reviews and work with stakeholders to streamline and embed controls onto business processes enabling appropriate usage of data by authorized personnel
• Perform oversight and support country and subsidiaries to ensure alignment of governance practices and standards.
• Strategize to shift mindset and embed data obligations and accountabilities into everyone’s day to day activities, and to develop self-service data culture to improve overall business efficiency.
• Support Data Governance Committee as a member of the secretariat.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company; and
• Highlights any potential concerns /risks and proactively shares best risk management practices.
• Any other ad-hoc duties as assigned.

Our Requirements

• Degree from recognized tertiary institution with at least 10 years of working experience with at least 3 years of hands-on experience in data governance, and/or data management (such experience within Insurance or financial Industry advantageous)
• Experience in conducting investigations, or compliance assessments preferred;
• Risk management experience an added advantage;
• Detail oriented and analytical, with good problem solving, project management and organizational skills.
• Good understanding of the principles and key controls of various data management disciplines, e.g. master/reference data management, data quality management.
• Strong change management skills and/or experience in organization transformation programs.
• Good team spirit, stakeholder management and interpersonal skills.
• Strong written, oral communication and interview skills.
• Keen interest in business process modelling and re-engineering, preferably with Design Thinking or Lean Six Sigma certification.
• Exposure and understanding on data, architecture diagrams and up-to-date on data and technology landscape (e.g. Hadoop, cloud, data warehouse, AI and ML)
• Maintain awareness of regulatory, data and technology trends and movements across the market and industry.
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Join and Grow with Us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities:

• Support the implementation and ongoing maintenance for outsourcing and third-party service management with respective process owners.
• Assist to build, review and assess existing controls; make recommendations and implement modifications and improvements
• Assist to conduct risk assessments, maintain and update the business risk register with reference to company developments
• Collaborate with process owners to ensure proper documentation of policies and procedures applicable to the key controls of significant business processes.
• Support with requests from regulators and auditors
• Perform other duties as directed

Requirements

• Bachelor/Master Degree in a relevant field (e.g. Risk Management, Finance, Business Administration)
• Minimum 3 years of relevant working experience in operational risk management, internal audit, compliance or internal controls of regulated financial institutions
• Knowledge of business process reviews and internal control frameworks in the payment industry is advantageous
• Proactive and energetic, able to deliver within timeline and provide timely updates on work progress
• Excellent communication skills who is able to grasp and handle ambiguities
• Motivated to join a dynamic fintech company poised for rapid expansion

Our Perks and Benefits

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Ensure On-boarding KYC, KYC on customers’ account maintenance and periodic. KYC review documents are appropriate, sufficient and the completeness of customers’ documents are in accordance to the AML standard set by the bank.

• Perform validation on transaction reviews and be able to identify any

abnormal transactions during KYC review.

• Ensure proper tracking and documentation of all KYCs conducted for

customers and reviews are completed timely as per AML requirements.

• Partner with Business unit and work closely with Compliance when

performing due diligence checks on customers.

• Initiate STR filing if any suspicious activity is uncovered during KYC

checking and reviewing on a timely basis.

• Organize regular AML training for business units to promote compliance awareness and updates on regulatory requirements

• Assist to streamline KYC processes and propose solutions to LCD for future revisions.

• Other ad-hoc duties as assigned by Management.

Job Requirements

• At least 3 years of relevant working experience in the AML/KYC/CDD related functions in Corporate Banking / Commercial Banking.

• Keep a good in-depth knowledge and understanding of current AML/CFT regulation and KYC procedures.

• Self-motivated, meticulous and able to multi-task.

• Possess good communication and interpersonal skills.

• Computer literacy essential in Microsoft Word and Excel.

• Able to work both independently and as a team

• Effectively bilingual in English and Chinese language both in spoken and written form so as to communicate with Chinese counterparts.

Job Purpose

You will be part of a team to drive and implement the Compliance Risk Management Framework and compliance requirements for all GE entities within the Group, by effectively supporting the business units in their duty to comply with relevant laws and regulations.

The Job

• Provide compliance advisory on regulatory requirements to business units; and be involved in new initiatives/projects to understand business units’ concerns/needs and provide accurate and practical compliance advice to address regulatory, industry and Group requirements;
• Provide oversight and support to the local entities on general compliance matters/Group initiatives, including localisation of Group policies, standards and guidelines where required;
• Liaise, engage and provide support to parent company in their oversight of entities. Work with various stakeholders on regulatory related matters, information requests and regulators’ queries promptly;
• Assess the impact of new/revised regulatory updates (including Consultation Papers) and conduct impact and gap analysis on these updates. Partner with Business Units on the implementation;
• Responsible to review the compliance event reporting (“CER”) from business units and local entities. This would include monitoring of the timely CER submission by business units and tracking of resolutions on action plans;
• Roll out Compliance Requirement Self Assessments (“CRSAs”) for applicable laws and regulations to the respective business units and work with the business unit to implement the required compliance controls. This would include to ensure the CRSA is finalised and signed off in a timely manner and tracking the resolutions of action plans when gaps are identified;
• Assist with the annual Compliance Requirement Self Assessments (“CRSAs”) for applicable laws and regulations. Work with business units to identify gaps, remediation actions and track action plans till closure in a timely manner;
• Responsible for the preparation and co-ordination work for compliance related matters, which shall include arrangement for the management meetings, preparation of meeting materials/ compliance related reports, information gathering and other administrative matters;
• Carry out ad-hoc tasks/projects as requested by the immediate Supervisor and/or Head of Group Regulatory Compliance;
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company; and
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Bachelor Degree, preferably in Business, Insurance or Finance related fields;
• Minimum 5 – 8 years working experience in the area of compliance/internal audit in the financial services industry;
• Sound knowledge of regulatory and industry requirements relating to the insurance/financial industry such as Insurance Act, Financial Advisers Act, MAS Notices/guidelines, Life Insurance Association guidelines etc;
• Lead initiatives;
• Self-motivated and driven;
• Meticulous, good analytical and problem solving skills;
• Good communication and interpersonal skills;
• Able to multi-task and work under pressure;
• High level of integrity, takes accountability of work and good attitude;
• Takes initiative to improve current state of things and adaptable to embrace new changes.
• Able to work independently and collaboratively;
• Proactive, resourceful and able to handle difficult situations;
• Ability to build relationship with internal and external stakeholders; and
• Acts as a resource for colleagues with less experience in regulatory compliance.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Responsibilities:

· Manage design planning and achievement of design/verification reviews

· Deliver TC&IS engineering outputs and ensure compliance with commitments

· Manage interfaces with subsystems and ensure standardization

· Support industrial areas during assembly and commissioning/validation during testing

· Ensure proper management of cybersecurity requirements

· Functionally manage Train Control & IS resources

· Formulate design solutions and maximize reuse of design patterns

· Monitor and control work packages and ensure reporting activities

· Define applicable TCMS configuration with relevant stakeholders

· Contribute to knowledge sharing and technical expertise

· Support stakeholders in understanding cybersecurity processes

· Responsible for transverse cybersecurity actions at project and management levels

Requirements:

• Minimally 5 years of experience in Rolling stock functional engineer experiences on several train functions

• Hands-on electrical and schematic design activity.

• Work package and Team management experiences

• Hands-on experience in design & development of model based control systems using application tools - DCUTerm, Control Build, Matlab / Simulink, Matrix or similar tools.

• Good knowledge of network topologies and interfaces for Serial, Ethernet, MVB and other industrial communication network.

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Establish new and maintaining existing relationships with customers.
• Manage and interpret customer requirements and calculate quotations for clients.
• Perform pre-sales technical assistance and product education.

Requirements:

• Diploma in Electronic, Mechanical/Mechatronics Engineering
• At least 2 years of sales experience in cleanroom environment/semiconductor industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.

What we offer

Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

Summary

The Laboratory Quality Controller carries out a range of high complex and varied laboratory tests by

• generating and processing test data
• drafting concept-reports within time, budget and quality requirements
• proposing improvements of research methods and quality systems
• contributing to acquisition activities
• taking on tasks that have been escalated by more junior team members
• Guides and supports more junior team members but people management is not a main task of this position.
• Works with limited supervision.
• Requires secondary vocational education (MBO) plus additional technical education (or equivalent professional and intellectual capacities) and full proficiency in a range of technical processes and procedures.

Responsibilities

• Ensure all laboratory tests are carried out in accordance with standard procedures and techniques
• Provide regular inspection on laboratory testing procedures and techniques
• Obtain and provide regular updates on test standards (ASTM, ISO etc)
• Perform evaluation and QC of laboratory test results
• Inform / alert the Laboratory Manager of any discrepancy in results
• Enforce any corrective measures required if discrepancies of results recur
• Ensure the process conforms to customer, statutory and management system requirements
• Conduct any induction courses on new standards, and/or revised versions
• Conduct a quarterly awareness session on standards even if there is no revision
• Create software application templates for data processing
• Train and assess laboratory staff in soil laboratory testing

Requirements

• Degree in Civil Engineering or equivalent
• Relevant experience in soil testing industry, preferably with minimum 3 – 5 years in laboratory QC role
• Strong analytical ability, organisational and time management skills
• Self driven, possess excellent team spirit and good interpersonal skills
• Proficient in MS office applications

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

Job Purpose:

· Responsible for overseeing account approval, AML and compliance risk by monitoring the KYC and CDD, to ensure Private Banking account opening procedure meets Singapore regulatory requirement for high net worth individual clients.

· Develop AML control strategies to optimize account opening and underwriting opportunities to support business growth, while ensuring an appropriate balance between risk and return.

· Support management to formulate business plans and develop sales management reports and MIS to drive business growth.

· Provide general client service support to front office.

Job Responsibilities:

AML and Operation Control:

· Implement AML Policy and the relevant procedures and guideline.

· Supervise the conduct of AML control activities to ensure full compliance.

· Comply with anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies during account opening, account periodic / trigger review, and suspicious transaction reviews.

· to ensure new Private Banking clients meets Singapore regulatory requirement for high net worth individual clients.

· Support frontline and adhere to anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies.

· Ensure timely completion of all periodic and trigger reviews.

· Ensure adequate oversight is exercised over the conduct of AML control activities through review of MIS or other appropriate means.

· Ensure client due diligence & client suitability checks are in order, and to ensure accuracy of capture to avoid incidents and dealing errors.

· Support the front office on sales order processing/fulfillment and follow up with mid-office to ensure timely and accurate order processing

· Provide regular quality checking and phone call monitoring.

· To ensure all complaints are handled promptly, efficiently and effectively.

· Collaborate with front office other business units to ensure policies are in compliance.

Account Opening Approval:

· Review Private Banking clients' account opening documentation for adequacy and compliance with legal, regulatory and policy requirements.

· Ensure the completeness and validity of account-opening documents. Set-up of new accounts in the system and custody of the account-opening file for regular post-acceptance review upon account approval by PB management.

· To liaise with Relationship Managers (RM) and Assistant RMs in SG and/or in HK to complete the required account opening documentation; to provide advisory and guidance on documentation requirements where required.

· Ensure the completeness and validity of account-opening documents.

· To liaise with the colleagues in operation team to ensure accounts are opened in the systems timely.

· To ensure document deficiencies are accurately tracked and escalated per procedure.

· To review change in client's circumstances based on client's documents received.

· To clear system generated name screening alerts or perform manual screening.

Other Business Function:

· To support other teams where necessary on various activities e.g. such as signature verification, information retrieval, etc.

· To collaborate with Hong Kong and/or Singapore RMs and Assistants and other stake holders to deliver consistent best in class account opening experience to our clients.

· To proactively identify areas of improvement and suggest viable solutions.

· To participate in AML related projects as a content provider or a stakeholder.

· To perform management reporting and data analysis on key operational risk items.

· To ensure no repeat review findings by Compliance, Group Compliance, Internal or External Auditors.

· Assist and participate in projects ; liaise with different departments to ensure projects are completed on a timely manner.

· Comply with anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and CNCBI policies.

Job Requirements:

· Bachelor's degree in any Finance & Banking or equivalent fields.

· Minimum 10 years of relevant experience in banking in risk and operation management.

· At least 3 years of hands-on experience in the AML field (client onboarding review [including documentation], ongoing periodic client review, transactions monitoring) in a Private Bank.

· Familiar with the MAS 626 requirements or other international AML/CFT standards.

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

PRUShield Claims recovery and PRUShield Policy Management are two main key initiatives for the Medical Portfolio Management team. Under PRUShield Claims recovery, our team assists customers in submitting claims to a third-party insurer. This role includes reaching out to customers when their PRUShield claims have been approved, follow up calls with customers and to assist customers with the collation of medical receipts and reports on behalf of the customer. The claims documentation and requirements are submitted to customer’s HR department or group insurer and the team will complete the process by following through with the group insurers.

The primary objective of this role is to assist customers and financial consultants with the recovery process. In addition, the specialist must create awareness of the benefits of submitting a recovery claim.

Under PRUShield Policy Management, you will perform a series of end-to-end policy transaction requests across the PRUShield Policy Management Team. The requests are Reinstatement, Upgrade, Downgrade, Conversion, Change of Payor, Termination, etc.

This is an exciting opportunity for those keen on taking on a new challenge that will have a direct positive impact to our organization's bottom-line.

Medical Services Specialist

• Reporting to Senior Shield Consultant, you will conduct daily outbound calls to customers and promote the benefits of a recovery claim.
• Achieve performance targets set; which include daily call productivity, contact rate, and success rate.
• Process end to end policy transaction requests in accordance to guidelines, service standard and quality
• Perform policy assessment and judgment on policy changes
• Follow up with customers on transaction requests
• Provide support and services to Financial Consultants (FC) on Policy Servicing matters
• Handle appeals and cases escalated from FC and customer complaints

PRUShield Recovery:

• Ensure SOP are followed when handling outbound and inbound calls to customers at all times.
• Daily reporting to PRUShield Recovery Team Lead on call activity and outcomes.
• Provide end to end support for each case handled.
• Ability to assist customers on their recovery claims process.
• Attend service and product trainings or any other trainings as and where required.
• Adhere to standard operating procedures for customer data privacy and protection (PDPA).
• Provide Team Lead with feedback from customers and financial consultants.
• Adhere to company’s code of conduct.
• Provide administrative support such as arranging courier, collecting courier, scanning and printing documents.

PRUShield Policy Management:

• Process Shield Policy transaction requests such as Reinstatement, Upgrade, Downgrade, Conversion, Change of Payor, Termination, etc, ensuring that TAT and Productivity KPIs are met
• Adhere to all SOPs, guidelines, PDPA, are met
• Ability to use SAP to reply to email enquiries from Call Centre
• Perform policy assessment whether the transaction requests can be processed. Ensure all checks are in place such as signatures, policy number, policyholder name, etc.
• Under the PRUShield products and CPF policy guidelines

You will be required to:

• Make 20-30 outbound calls daily
• Meet the set target for submission of claims to third party insurers
• Meet the set target for recovery payments received from third party insurers
• Attend to calls and emails pertaining to third party recovery within the agreed TATs
• Process between 10-15 PRUShield policy requests a day

Who we are looking for:
Competencies & Personal Traits

• Meticulous, able to process backend systems with accuracy
• A keen learner and able to work independently
• Friendly, proactive and service oriented individual with good interpersonal and communication skills
• Problem solving skills and a great team player who enjoys being in a target driven team
• Team player and enjoys interacting with customers

Working Experience

• At least two years’ experience in a customer service capacity or outbound/ in-bound call centre environment
• One to two years’ experience in integrated shield/ life insurance/ claims will be advantageous

Professional Qualifications

• Life insurance qualifications – Certificate in Life & Health Insurance will be an added advantage
• Proficient in MS Office such as Word and Excel

Education

• Poly diploma, GCE A level or relevant work experience

Language

• Strong command of the English language

Professional Qualifications

• • Life insurance qualifications – Certificate in Life & Health Insurance will be an added advantage

Education

• • Poly diploma, GCE A level or relevant work experience

Language

• • Strong command of the English language