• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service, call audit and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Description:

• Responsible for product quality assurance.
• Completes all administrative activities associated with quality inspection.
• Performs process audits and assists manufacturing with the interpretation of the quality and workmanship standards.
• Downloads quality information from quality system to be used for Quality reports.
• Plans and directs activities concerned with the establishment and/or continuance of process related requirements and other quality programs.
• Prepares quality documentation or equivalent.
• Prepares Statistical Process Control Charts where required.
• Responsible for authorizing the released of final products to customer.
• Supervises inspectors or technicians on the inspection plan.
• Directs inspectors or technicians engaged in measuring, inspecting and/or testing products or parts and tabulating data.
• concerning materials, product or process quality and reliability.
• Contributes to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering
• to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets
• through participation of EHS programs.
• Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures.

Job Requirements :

• Diploma / ITC / NTC in Mechatronics/ Electrical & Electronics engineering or related discipline, preferably with 2 years in manufacturing environment.
• Proficiency in written and communication skills in English.
• Practical computer skills and knowledge with hands-on ability.
• Familiarity with inspection equipment, statistical tools, Geometric Dimension and Tolerance knowledge will be an advantage
• Able to use microscope for inspection and verification.

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyse and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
• Min 3 years experience in exploratory testing and regression test automation
• Strong analytical skills
• Meticulous attention to details
• Good interpersonal skills
• Experience in agile development environment
• Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter)
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

i. Monitor/manage feedback from multiple feedback channels (e.g.calls to contact centre, emails to public facing inboxes, as well as other digital and traditional platforms);

ii. Monitor and manage Authority’s contact centre;

iii. Manage and enhance Authority’s Customer Management System (CMS) by working closely with system vendor on the deployment of system enhancements by stipulated timeline;

iv. For cases handled by SQO, ensure that final replies are issued to feedback providers within the service timelines (See ANNEX C);

v. Respond to requests from operation divisions for vetting of replies within one working day;

vi. Submit monthly data analytics report on NParks and AVS overall case management performance for current month by the end of the next month;

vii. Implement any other Service improvement initiatives when assigned

Monday to Friday - 8.30 AM to 6.00 PM

Working location : 1 Cluny Road , Singapore 259569

Job Requirement :

Degree in mass communications, marketing, or related discipline;

(b) At least 3 years’ relevant experience in customer service management, call centre management or quality service management;

Authorities and Responsibilities

1. Ensure all fabrication work is done with acceptable quality by daily monitoring include inspecting according to specification, procedure and applicable standards.
2. Understand all technical specification and standard compliance and ability to handle troubleshooting project correction.
3. Prepare welding methods, PQR assembly and other CWI duties.
4. Co-ordinate, communicate with member even carrying out inspection of all the welding and associated actions in accordance with the approved Welding Procedure Specification, drawings and Company Specification and requirements.
5. Co-ordinate and liaise with Production personnel to ensure that all inspection stages comply to inspection and test plans on material or structure.
6. Witness and verify all tests include reinstatement etc. and prepare reports after such tests are conducted.
7. Verify product identification through material verification inspection and periodical random checks on site.
8. Responsible in executing directives as set forth for the Quality Assurance Department in meeting management objectives in term of quality control/assurance of all production fabrication works/projects.
9. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools include all documentation, procedure qualification records accordance to customer specification and code.
10. Manage and supervise a team of inspectors / technicians in meeting departmental quality goals and production schedule.
11. Manage customer complaints, corrective and preventive action programs and Administer and manage continuous improvement program for all QA processes.
12. Work closely with customers, production and suppliers to meet the quality requirements.
13. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
14. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
15. Manage the implementation / schedule of calibration control.
16. Participate in the implementation of risk assessment and risk control of medical devices.
17. Any other tasks and responsibilities assigned from time to time.

Competence Requirement

• Min. ITE-NTEC/Diploma/Degree level PE/ME or its related discipline.
• Fresh Degree or min 3 years in Quality Assurance in production/fabrication/welding environment or it relevant experience in QC/QA environment.
• Perform CMM programming, smart-scope and QC measuring tools/equipment.
• Certified with welding certification by American Welding Society, Certification Welding Inspector, AWS-CWI. - Optional
• Minimum 3 years of related experiences in welding capacity in structural fabrication.
• Able to interpret technical drawings and reading symbols.
• Understand the quality principles, standards, internal business systems and processes.
• Good interpersonal skills, ability to communicate and Works well with all levels of staff and technically competent.
• Good knowledge of International Codes and Standards (ASME, AWS, ASTM, API).
• Basic Knowledge and usage of Microsoft Office
• Sound Technical knowledge on steel structural and steel fabrication procedures and welding inspection.
• Basic knowledge of ISO 9001 and OHSAS 18001 Management system

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

Job Description:

• To collaborate with Education and Training Department, department’s Nurse Managers/Clinician and other healthcare professionals in the development of on-the- job training and nursing-related clinical competencies, Standard Operating Procedures (SOPs) and Work Instructions
• Assist in providing initial and ongoing on-the-job training for nurses in the respective department.
• To perform clinical supervision and support newly employed nurses in the respective department.
• Act as a resource person to nurses on clinical and nursing quality-related matters.
• Enhance professional nursing development in respective department through continuous mentoring, coaching and role modeling.
• To assist Nursing Quality in the management of Nursing Quality issues as to ensure high standards of nursing practice at the respective department.
• To promote a culture of safety, quality and service excellence by constant monitoring of compliances.
• To participate in nursing quality improvement-related projects.
• To participate in physician rounds and collaborate with physicians and other allie healthcare professionals so as to ensure continuity of patient care.
• To ensure correct billing of consumables used for patients.
• To perform other assignments as and when required by the Nurse Manager/Clinician.

Job Requirements:

• Possess a valid SNB Registered Nurse Practising Certificate.
• Diploma/Degree in Nursing with a strong clinical nursing background.
• Advanced Diploma in Nursing (Orthopedic, Oncology, Med-surg)
• Clinical Instructor certificate is preferred.
• Possess a valid BCLS and AED certificate.
• Minimum 5 years of Clinical experience
• Able to commit to morning and afternoon shifts
• Singaporean/PR only

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24005

What will you do?

We adopt an Agile development approach and work towards tech best practices and cutting-edge tools.

We are looking for software quality engineers who are passionate about improving the quality of the Government services provide. You will be part of an in-house team tasked with developing and maintaining the citizen disbursement system.

• Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes
• Performance/security testing
• Familiar with Java
• Create, maintain, and improve the automated test framework and test environments.
• Conduct testing on new features and file defects.
• Perform various tests such as manual/functional/performance/exploratory tests support UATs.
• Assist in resolving production cases.
• Participate in all agile ceremonies.
• Leadership experience

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or infocomm-related discipline.
• At least 3 years of professional software quality testing experience with hands-on automation
• Experience in Python
• Experience in performing API Testing
• Strong understanding of testing techniques
• Strong understanding of test-driven development, continuous integration, and continuous delivery
• Experience with open-source automated testing frameworks (Robot, Appium, Selenium)
• Enterprise level testing tools (HP Mobile Center, HP UFT, HP QC, Sprinter)
• Experience with open-source performance testing tools (JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage.
• Excellent verbal communication skills
• Proactive, self-driven and self-motivated

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• 1 year renewable
• Central area - Clarke Quay
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Responsibilities:

• Lead and manage day-to-day performance of Local and Overseas Customer Service teams
• Handle and resolve client complaints / inquiry / feedback
• Improve customer service experience, create engaged customers and facilitate organic growth
• Develop customer service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Generate reports by analysing the customer service experience, if requested
• Provide training to customer service staffs to deliver a high standard of customer service

Requirement

• Bachelor’s degree in any related discipline
• Min 8 years of Customer Service Support experience with at least 4 years in leading team size of up to 30 agents
• Having experience in IT, financial services or payment solution industry is an added advantage
• Proficient in Microsoft Office applications
• Customer service orientation, stress tolerance, problem analysis and problem-solving
• Effective interpersonal skills with both internal and external customers
• Advanced troubleshooting and multi-tasking skills

Interested candidate please submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile - https://sg.go.persolkelly.com/job/details/10361

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

Quality Assurance (QA)

• Working days: 5 / 6 days alternate
• Working Hours: 830am-530pm
• Salary: $2000 - $2400
• Working Location : Bedok

Job responsibilities

• Conduct detailed inspections of finished products to identify defects, non-conformities, and deviations from quality standards.
• Support quality in handling defective found during the production
• Collaborate with the quality control team to resolve material quality issues and determine disposition (accept, reject, or rework)
• Collaborate with the production, quality teams to identify root causes of defects and non-conformities
• Perform FA report, and propose process improvements.
• able to use calliper, OGP , Keyence, Drop gauge , micrometre, pin gauge
• able to interpret 2D drawings
• ⁠collect parts for 2 hourly to visual inspection
• ⁠key in data

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Description:

1. Performing F.A inspection and inspection of parts and products with desktop measuring tools / CMM / Smart scope at the incoming / outgoing / in-process gate.
2. To prepare and generate standard inspection report and lead team in performing quality inspection.
3. Monitor on critical customer products, with a corrective and preventive action programs in managing customer complaints / improvement plans.
4. Administer and work on continuous improvement program in achieving good process control.
5. Provide technical guidance to group of inspectors.
6. Manage customer complaints, corrective and preventive action programs.
7. Work closely with customers and inter-department to meet the quality requirements.
8. Experience in calibrating measuring equipments.

Requirements

• Preferred to have NTC / Diploma in related engineering field.
• Required to know-how in using desktop measuring tools, and other equipment such as CMM, Smart Scope, Roundness Tester and Roughness Tester
• Computer competancy.

Role: Quality Engineer (QE)

Position Overview:

The Quality Engineer is responsible for ensuring the quality of construction materials, processes, and workmanship throughout a project. This role involves QA/QC document developing; monitoring site quality control activities; monitoring compliance with standards; implementing quality assurance procedures to deliver projects that meet contract, client specifications, international standards and Singapore regulatory requirements. This role is essential to delivering high-quality, durable, and safe civil engineering projects while maintaining efficiency and minimizing risks.

Key Responsibilities:

1. Take part in developing QA procedures as per the required by project Quality Assurance Plan.

2. Develop and/or review QC report templates, checklists as per ITPs.

3. Take part in developing quality training materials as per project quality requirements, and technical specifications. Conduct quality training to subcontractors’ QC inspectors and site supervisors.

4. Conduct regular checks for site QC activities and QC report completion.

5. Take part in project internal quality audits in accordance with project audit procedure to ensure compliance with company ISO 9001 QMS, Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

6. Take part in project external quality audits to subcontractors in accordance with project audit procedure to ensure compliance with subcontract, project specifications, codes, and Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

7. Regularly monitor project KPIs, ensure out-of-target KPIs are identified and raised to applicable subcontractors for root cause analysis, at the meantime, report to QAQC manager.

8. Coordinate with discipline engineers, subcontractors, the client, third party inspectors to ensure project quality requirements are met.

Work Environment:

Ø Combination of office and on-site work.

Ø Working overtime may be required, and working at a fast pace.

Requirements for the role:

Ø Degree or Advanced Diploma in Civil Engineering or related engineering field.

Ø At least 6 years of relevant QE experience in Singapore.

Ø Experience in quality assurance (QA) and QA document developing.

Ø Experience in site quality control (QC) related inspection and tests.

Ø Experience in defects rectifications.

Ø Strong knowledge of construction materials, techniques, and standards (BS EN, SS, ASTM).

Ø Excellent problem-solving and analytical skills.

Ø Strong communication and interpersonal skills.

Ø Certification in Quality Management (e.g., ISO 9001) is a plus.

As an Associate Quality Engineer to be ensuring effective quality control, continuous improvement and in line with Zero Defects Philosophy to the end-to-end value chain.

Your main responsibilities:

• Benchmark quality control in production, to develop internal work processes and improvement handling to ensure quality assurance.
• Analyze process weakness and Quality performance data and work with internal departments (including external suppliers) on quality improvement plans.
• Create, review and update inspection SOPs, inspection checklist, control plan or special inspection instructions when needed.
• Coordinate with upstream and downstream process department/teams on quality related issues.
• Provide timely response to customers complaints including root cause analysis, facilitate containment, initiate improvements etc.
• Ensure that the department is readily prepared for internal and external quality audits.
• Initiate quality checks when needed and resolve system integrity wherever possible.
• Handle product recalls/delivery stops/rework processes to be taken place in the factory premises whenever the need arises in a timely and satisfactory manner.
• Administrator for documents relating to group standards and ensure timely implementation and awareness of relevant standards.
• Monitoring of engineering change management to ensure proper process handling from both internal and external suppliers.
• Organizing calibration for measuring tools
• To review the product warranty from the FAS and promote the improvement with the team.
• Ad-hoc duties where required.

Your Background:

• Degree/Diploma in Engineering or related field
• Minimum 2 years of working experience

Do you want to learn more?

This position is based in Singapore. If this interests you, please upload your CV/resume and cover letter today via our Careers portal.

We look forward to hearing from you.

• 1 year renewable
• Central area
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Lab Technician (Quality Control/ LIMS/ Contract/ Entry Level)

Location: Benoi

Salary up to $3300

1-year contract (Renewable)

Main Functions:

• Support/assist the lab supervisors/chemists by performing routine and non-routine laboratory analysis/wet chemistry on product and in-process samples, to support plant operations for the purpose of quality assurance/control.
• Perform calibration and maintenance of test equipment.
• Prepare samples and ensure accurate data generation and records, in accordance with the standard operating procedures.
• Utilize analytical instruments to address quality assurance/control issues.
• Prepare chemical stock solutions and reagents, as well as set preparation standards. Position will receive direction and support.

Responsibilities :

• Responsible for performing laboratory analysis necessary for the completion of projects typically under the direction of Group Lead and/or in consultation with the Technical Advisor(s)
• Responsible for adhering to and managing quality control programs. This includes maintaining documentation of their experimental results and equipment maintenance and calibration whenever assigned by Group Lead
• Responsible for customer sample distribution process and associated activities to meet agreed turnaround time
• Periodic review and update lab quality and controls documents/procedures
• Responsible for Laboratory Information Management System (LIMS) setup for new and existing equipment
• Responsible for performing laboratory analysis necessary for the completion of projects typically under the direction of Group Lead and/or in consultation with the Technical Advisor(s) whenever assigned by Group Lead
• Support Group/Program Lead in defining strategies, experimental plan and scope of project. This includes defining test execution details such as coordination of support services (analytical, mechanical, electrical, instrumentation, purchasing, etc.)
• The Technician may lead smaller technical support projects in their area of expertise. Technician generally plan one’s own work activities to meet defined project objectives and timetables.

Requirements:

• Diploma with background in Chemical/Process/Technical Engineering.
• Experience in quality control systems.

Apple Lim Pey Chyi - [email protected]

Personnel Reg No: R2090579

EA Licence No: 02C3423

Job Description

A System Assurance Engineer is responsible for identifying, evaluating, and mitigating risks associated with systems and processes within an organization. The primary duties include:

• Conducting Risk Assessments• : Evaluating potential hazards and vulnerabilities in systems and processes.

• Developing Mitigation Plans• : Designing and implementing strategies to minimize identified risks.

• Compliance Monitoring• : Ensuring that systems and processes comply with relevant safety and regulatory standards.

• Documentation• : Creating and maintaining detailed reports on risk assessments, mitigation strategies, and compliance status.

• Collaboration• : Working with various departments to develop and maintain safety standards and protocols.

• Training• : Providing training to staff on risk management practices and procedures.

• Continuous Improvement• : Participating in continuous improvement initiatives to enhance system reliability and safety.

Qualifications

To be successful in this role, candidates need the following qualifications:

• Educational Background & Experience• : Diploma or Degree in SA engineering with minimum 5 years’ proven work experience in risk assessment, system assurance, or a related field.

• Technical Skills• : Proficiency in risk assessment tools and methodologies, knowledge of safety regulations, and experience with compliance standards.

• Certifications• : Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Project Management Professional (PMP) can be beneficial.

• Soft Skills• : Strong analytical and problem-solving skills, excellent attention to detail, effective communication skills, and the ability to work collaboratively within a team.

• Additional Skills• : Additional experience in risk assessment and/or ISO 9001 will be a plus.

(EAST REGION) - Paya Lebar MRT

- Stable & Well Known construction industry

- Basic + AWS + VB

Responsibilities:

- Managing company’s project performance, from delivering of operational KPI to liaising with internal Project Managers.

- Prepare quarterly reports for review and clearly present the results and status to various stakeholders on a regular basis.

- Key personnel in maintaining, analysing, and forecasting project cost to project team and management.

- Active involvement in budgeting and forecasting processes; administer and review all project forecasts and actual, explain and correct variances on a monthly basis.

- Liaise with external auditors to conduct statutory audit and interim audit.

- Provide insights into project WIP, collections, risks, opportunities and cashflow.

- Actively reviewing and recommending measures for continuous improvement in project management and reporting processes.

- Present updated financial data and actively attends project management meeting to review cost status.

- Review and provide accurate project payment respond and invoices for payment.

-Any ad-hoc duties as and when required.

Requirements:

- From Construction company & experience in handling cost control for project

- Diploma / degree

- Project cost control for Work in Progress (WIP)

- Liaise with PD & PM

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

We are currently looking for a high-energy, driven, and eloquent Finance Executive focusing on Credit Control / Accounts Receivables. You will be working closely with our Finance Manager as well as our business development team.

- Following up on buyers' payments and ensuring that payment schedules are met

- Updating accounts receivables portal on buyers comments/conversations/exchanges

- Discussing and planning with Finance Manager on ageing report, buyers' alternative payment schedules, and buyers' information

- Invoicing to all buyers during end month closing and ensuring accurate price/amount reflection

- Data Entry of all orders/billings/credit notes into our system

- Assist in other month-end activities

- Assist in administrative works

- Assist the Finance Manager to with ad-hoc tasks

- Location: Jurong East

Job Descriptions:

* Development & Implementation of Instrumentation & Control, Robotic, Building Automation, Industrial Automation, Process Control Application.

* Electrical Control Design

* Implementation of Process Automation, Instrumentation and Control, Testing and Commissioning, Technical Support, Customer Service, PLC Programming, SCADA / HMI programming, Computer and Server, Industrial Networking

* Responsible for design & development, implementation, onsite testing & commissioning, support, documentation and training

* Ad-hoc engineering support to customer when required.

* Willing to work on fast pace environment.

Job Requirements:

* Relevant graduate degree for Engineering (Electrical, Mechanical, Computing, or Mechatronic)

* Min 1-2 yrs experience in good engineering practice, process automation, robotic, service and maintenance. Fresh graduates are welcome.

* Hands on experience in instrumentation implementation

* Knowledge of Building Automation & Process Control

* Experience in BMS / PLC / HMI process control / automation system, onsite commissioning

* Good technical skills in Allen-Bradley / Siemens PLC programming, SCADA

* Strong problem-solving and analytical skills

* Hardware configuration and software coding

* IT knowledge for Server/Client and Infrastructure

* Electrical control, instrumentations and control knowledge

* Customer orientated

* Analytical thinking

* Good communication skills for both written and spoken

* Ability to work well with others in a team environment, providing input and feedback in a helpful manner.

* Able to interact well with vendors.

* Strong team player with excellent interpersonal and communication skills, ability to work independently, Pro-active and able to work in a fast paced environment and handle multiple tasks when required.

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified.

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.

Roles and Responsibilities

· Attend to customer enquiries, feedback and complaints via phone, email or in-person.

· Check and monitor CCTVs for discrepancies, system issues and incidents.

· Obtain and evaluate all relevant information to escalate car park cases to the Operations or Technical teams.

· Monitor incident queues and work with operational teams to ensure escalated cases are resolved within the required service levels and customer requirements.

· Perform investigations and process refunds for customers.

· Perform administrative tasks related to customers data such as service reports etc.

· Monitor and track manpower deployment for Operations and Technical teams.

Requirements

· At least GCE ‘O’ Levels or equivalent.

· At least 2 years of working experience in the customer service or call centre roles.

· Required to work rotating shifts due to 24/7 operations of control centre.

· Excellent customer service and communication skills.

Proficient in Microsoft Office tools (Excel and Word).

(EAST REGION) - Paya Lebar MRT

- Stable & Well Known construction industry

- Basic + AWS + VB

Responsibilities:

- Managing company’s project performance, from delivering of operational KPI to liaising with internal Project Managers.

- Prepare quarterly reports for review and clearly present the results and status to various stakeholders on a regular basis.

- Key personnel in maintaining, analysing, and forecasting project cost to project team and management.

- Active involvement in budgeting and forecasting processes; administer and review all project forecasts and actual, explain and correct variances on a monthly basis.

- Liaise with external auditors to conduct statutory audit and interim audit.

- Provide insights into project WIP, collections, risks, opportunities and cashflow.

- Actively reviewing and recommending measures for continuous improvement in project management and reporting processes.

- Present updated financial data and actively attends project management meeting to review cost status.

- Review and provide accurate project payment respond and invoices for payment.

-Any ad-hoc duties as and when required.

Requirements:

- From Construction company & experience in handling cost control for project

- Diploma / degree

- Project cost control for Work in Progress (WIP)

- Liaise with PD & PM

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Assurance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the creating and executing methods and procedures for the inspection, testing, and evaluation of the products and production equipment.
• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Ensuring that corrective measures and deviations meet with the standards
• Ensuring that documentation is compliance with the Experienced Professional

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities:

• Understand and document business processes, workflow and user story;
• Perform checks under both functional and non-functional scopes of testing;
• Review, develop and align test plan, test cases, scenarios and strategies, ensure adherence to quality standards;
• Perform manual and automated testing using Tricentis TOSCA, including preparing test data when necessary;
• Develop and maintain automated test scripts;
• Review, support and participate in functionality and technical testing such as performance testing, security, interface integration and usability testing;
• Review test reports and results of the Authority’s appointed contractors for the Authority’s systems;
• Collaborate and coordinate with system stakeholders and Authority’s appointed contractors for testing;
• Review test process and recommend improvement, which includes analysing test processes and methodologies, identify area for improvement and recommend process optimisations and best practices; and
• Manage test activities and ensure the planned test activities are completed as scheduled.

Requirements:

• At least 3 years of experience as a Quality Assurance/ Tester or equivalent position
• Bachelor’s degree in computer science, Computer or Electronics Engineering, Information Technology or related disciplines would be preferred;
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage;
• Strong analytical skills, meticulous attention to details, good interpersonal skills such as tactfulness, good presentation and listening skills;
• Experience in the following would be advantageous:
• Automated testing tools such as Tricentis TOSCA; and
• Testing for government public services.
• Good written and verbal communication and presentation skills, able to interact professionally with all levels of the organisation.