You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

Responsibilities:

• Ensure compliance with applicable organization policies, processes and procedures, contributing to the execution of strategies and oversight of programs
• Oversee procedures to ensure that incoming materials including raw materials and commodities comply with company policies and processes.
• Manage investigations related to materials nonconformity with cross functional team.
• Serves as the primary contact to review and follow up on documentation and activities
• Prepare, maintain and facilitate review of the GMP documentations
• Coordinate site supplier quality issues, audit assessments and subsequent follow-up actions.
• Support global supplier quality team initiatives or other site improvement projects.
• Perform review/audit of Incoming material inspection package which includes receiving, sampling and testing compliance.
• Support the Supervisor to analyse and review performance measurements of the Supplier
• Quality Management business processes.
• Provide QA oversight for materials reduced testing program
• Responsible to provide relevant quality metrics reporting in Quality Management review.
• Lead, coordinate and drive cross functional teams/projects where necessary.
• Provide support for regulatory inspections (where necessary) without impacting daily operations
• Promote and follow safety work practices in the workplace
• Maintain high levels of Customer satisfaction by positively managing internal and external relationships
• Any other tasks as and when assigned by the Supervisor

Requirements:

• Diploma/degree in related science fields
• Minimum 3 years of experience in Supplier quality is preferred
• Able to start immediate/ within short notice period

Working hours:

Mon – Fri, 8am-5pm

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong
CEI No.: R1104781
Recruit Express Pte Ltd, EA License No.: 99C4599

QA Technician (Pail/SMD and Large Steel Drum)

Basic Salary - $1400 - $2000
Working hours – Mon to Thu 7.30am-5pm, Fri 7.30am- 4pm (5 days)
Working location - Pioneer

Job Scopes:

They are packaging company.

Summary: To help the process flow be more effective are in good condition and to ensure that only good quality products are delivered to customers and meet customer requirement. (Report to QC manager).

• Perform Final Inspection
• Testing on incoming goods ie . Paint/Lacquer/Steel (Every batch)
• In Process quality verification (Min Twice a day)
• Inhouse Measuring Equipment’s calibration (Twice yearly)
• Documentation – Process records / Test report
• Raise Non-Conformity Report (Daily)
• Drums performance testing (UN test)
• Others – Ad-hoc basis Example: First Article Inspection, Customer complaint investigation, Product Packaging Test
• Liaising with production, Logistics, Supply Chain/Store, Sales & Marketing departments.

Job Requirements:

• 2 years working experience in manufacturing site preferred
• Basic computer knowledge
• Knowledge in ISO procedure & statistical analysis (advantage)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

20 years of quality service treatment. Well-trained professional management and a family-oriented workplace culture is one of the hallmarks of a successful company. Come and join us!

Job Description

• Service Oriented, Responsible, Team Player
• To ensure prompt and timely pest control servicing at client's premises
• Responsible with good working etiquette
• To provide good quality service to customers
• To carry out pest control inspections and treatments at customer premises and conduct treatments accordingly
• Allowances, Incentives & Overtimes benefits
• Trainings sponsored to develop individual growth
• Opportunity Career Development

Job Requirements

• With driving license preferably
• Minimum of 02 years experience in same field
• Completed at least GCE O'Level or equivalent

Call in to arrange for walk-in interview: 6891 3133

Email resume to: [email protected]

Monday to Friday, 8am to 5pm

Location: Woodlands

Responsibilities

• Update information in SAP notifications
• Handle SAP transactions
• Coordinate on-site rework activities
• Manage notifications to suppliers
• Inspect materials
• Issue scrap notices

Requirements

• SAP knowledge
• Microsoft Outlook, Excel, and PowerPoint
• Technical drawing
• Inspection tools, e.g., vernier caliper
• Detail-oriented for data accuracy (data requires running data analytics later on)
• Physical movement of parts required
• Work in a cleanroom environment, need to wear jumpsuit

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

• The Senior Supplier Quality Specialist will reports to the Supplier Quality Supervisor will be responsible to support the development and maintenance of Supplier Quality Management business processes to comply with all applicable regulatory requirements and Quality Policies and Procedures.
• You will ensure oversight on the site’s supplier quality and material release processes are executed in accordance to Quality Policies and Procedures

Major Responsibilities:

• Provide Leadership for the Supplier Quality team as a senior specialist in the absence of the manager and Supervisor
• Ensure compliance with applicable policies, processes and procedures, contributing to the execution of strategies and oversight of Supplier Quality programs
• Execute and provide oversight on procedures to ensure that incoming materials including raw materials and commodities received at our Company to meet approved company policies and processes.
• Manage investigations arising from materials nonconformity with cross functional team.
• Serves as the primary contact to review and follow up on Supplier Qualification documentation (e.g. Approved Supplier Lists, Quality Questionnaires, customer complaints, Supplier packages etc.) and activities (e.g. supplier audits, supplier review, supplier change notification etc.)
• Prepare, maintain and facilitate review of the GMP documentations (Quality Technical Agreement and Internal Quality Technical Agreement)
• Coordinate site supplier quality issues (such as deviations), audit assessments and subsequent follow-up actions.
• Support global supplier quality team initiatives or other site improvement projects. Perform review/audit of Incoming material inspection package which includes receiving, sampling and testing compliance. Completion of Incoming Raw Material checks and release and the administration of Quality Logs, e.g. QA Hold.Review / Approve material master data set up for new material introduction.

Requirements

• Min Diploma / Degree in any science / engineering courses
• Min 2 years of Supplier quality exp from Pharma industry

$4K to $5K

office hours

Pharma MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

The Loan Control and Reporting Team is responsible for ensuring the accurate administration and reporting of loan portfolios. This role involves maintaining compliance with regulatory requirements, preparing internal, regulatory & HO reports, and providing insights to support decision-making processes.

Key Responsibilities

-Ensuring efficient execution of offshored processes, overseeing service level agreements, and quality standards:

• Develop a robust transaction monitoring and reconciliation mechanism where adherence to service levels and outliers can be identified and resolved dynamically.
• Lead collaboration and support efficient execution of offshored processes, overseeing service level agreements, and quality standards
• Develop a robust transaction monitoring and reconciliation mechanism where adherence to service levels and outliers can be identified and resolved dynamically.
• Lead collaboration and support to offshore teams.

-Manage operational incidents tracking, prompt issue resolution, root causes identification; Initiate thematic studies to eliminate incident reoccurrences.

• Have foresight on changes to policies, procedures, and best practices; Design and deliver knowledge sharing sessions to Shared Service Centre.
• Spearhead periodic procedure manual/standard operating procedure reviews with the end-to-end operating model in mind.
• Proactively manage business continuity and operational resiliency planning and testing.
  Identify risks associated with offshored processes, devise strategies to eliminate them and obtain Management buy-in.
• Conduct periodic service level agreement reviews.
• Managing and mitigating risks associated with financial transactions
• Oversee internal controls of offshored processes.
• Ensure offshored processes are compliant with regulatory frameworks.
• Lead department’s risk assessment activities.
• Manage branch specific control activities in a timely and efficient manner.
• Manage internal/external/regulatory audits in a timely and efficient manner.
• Lead and initiate processes improvements to align with new regulatory requirements and/or changes to the internal risk control framework.
• Provide oversight and subject matter expertise on AML and compliance matters.
• Identify key risks associated with operational incidents; initiate fixing root causes to reduce incidents over time.

-Accurate processing of various transactions adherence to banking regulations, policies, and service level agreements to maintain operational excellence:

• Manage timely and accurate processing of transactions not offshored to Shared Service Centre
• Manage exceptions in transactions and report irregularities to Management promptly.
• Ensure preparation and submission of internal, Head Office and regulatory reports to relevant parties is done within allocated deadlines.
• Initiate process improvements in collaboration with relevant stakeholders.
• Oversee preparation and management of productivity matrixes and capacity model.

-Provide subject matter expertise towards projects initiatives.

-Lead management reporting and data analytics initiatives in the department.

-Initiate ideas towards digitization/paperless processing.

-Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience:

• Coordinate communication between Shared Service Centre and relevant stakeholders to efficiently address customer queries.
• Devise a framework to monitor customer service standards and initiate continuous improvements.
• Develop strategies to maintain customer service-related data and drive data analytics.
  Contribute towards new product initiatives by reviewing product papers; provide expertise on process design and risk controls.
• Proactively manage people development, people engagement, job rotation and succession plans in the team(s).
• Perform any other duties assigned from time to time.

Requirements:

• At least 7 years of relevant experience in Loan Operations and reporting
• Proactive self-starter with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Demonstrate strong leadership and people management skills.
• Exhibit a strong and thorough understanding of loan control, administration, and reporting standards.
• Exhibit initiative to devise strategies, deliver value added support, identify problems & propose solutions.
• Possess strong analytical and problem-solving skills, attention to detail.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Suite.

• Basic salary $2300 - $2800 + OT + AWS + Variable Bonus

• Working location at Ang Mo Kio

• Working hour: Monday – Friday 8:30am – 5:30pm

• Excellent Welfare & Benefits

• Well Established Company

Job Scope

• Ensure orders are accurate and ready for fulfilment by verifying order details and availability of stock.
• Pick items from inventory according to order requirements, ensuring accuracy and quality.
• Pack products securely to minimize damage during shipping, adhering to company packaging standards.
• Monitor stock levels to ensure items are available for order fulfilment.
• Process returned items in accordance with company return policies.
• Communicate with the customer service team to resolve order-related issues such as delays, product damages, or order discrepancies.
• Maintain up-to-date records in the order management and inventory systems.
• Adhere to all safety protocols while handling products and packaging.
• Work closely with other departments to streamline operations and enhance customer experience.

Requirement

• GCE O Level & above
• 0 – 2 years related experience in warehousing / logistics field

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Basic salary $2300 - $2600 + OT + AWS + Variable Bonus

• Working location at Jurong East

• Working hour: Monday – Friday 8:30am – 5:30pm

• Excellent Welfare & Benefits

• Well Established Company

Job Scope

• Ensure orders are accurate and ready for fulfilment by verifying order details and availability of stock.
• Pick items from inventory according to order requirements, ensuring accuracy and quality.
• Pack products securely to minimize damage during shipping, adhering to company packaging standards.
• Monitor stock levels to ensure items are available for order fulfilment.
• Process returned items in accordance with company return policies.
• Communicate with the customer service team to resolve order-related issues such as delays, product damages, or order discrepancies.
• Maintain up-to-date records in the order management and inventory systems.
• Adhere to all safety protocols while handling products and packaging.
• Work closely with other departments to streamline operations and enhance customer experience.

Requirement

• GCE O Level & above
• 0 – 2 years related experience in warehousing / logistics field

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description:

• Facilitate execution of project plans and utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines
• Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects
• Track both internal and external quality project deliverables against project schedules
• Perform dimensional and geometrical measurements and inspection of manufactured components for evaluation of acceptability
• Approve parts for next process & data analysis.
• Review inspection result or data in accordance with inspection and test plans.
• Collate information for product and process quality metric management reports and provide summary statement to customers.
• Assist with various stakeholder to classify issues by implementing corrective and preventive actions (CAPA) plans
• Manage Internal and External CAR analysis
• Manage Sub-con NC parts investigation
• Identify opportunities and propose improvement on QMS related process & procedures within own work area and assist with the implementation of workflow improvements to improve efficiency
• Identify, diagnose and resolve process related issues by applying failure analysis, FMEA, 8D or SPC methodology
• Update and present QA monthly performance reports to internal stakeholder.

Requirements:

• Possess at least ITE/Diploma in Engineering (Mechanical), Engineering (Precision Engineering) or equivalent.
• Familiar with manufacturing process, precision engineering and quality assurance environment.
• High mix low volume work environment
• Independent and task prioritization
• Knowledge on Microsoft office software.
• Basic knowledge on ISO 9001.
• Knowledge on mechanical drawing, GD&T.
• Knowledge in CAPA / 8D / Root cause analysis
• Able to use basic measuring instruments like caliper, micrometer & profile projector.
• Able to do OGP smart scope program independently.
• Good email communication skills.

Job duties:

• Creating strategic business development plans to hit sales target for selling Direct Drive Rotary Motors, Linear Motors, and other motion control components
• Hunting for new customers and gathering market insight
• Understanding client needs and able to create presentations with strong product knowledge
• Making deals with customers and ensuring alignment with company plan
• Making proposals and product demonstrations to clients
• Coordinating with all related stakeholders to improve components offering & good sales strategies
• Degree in any field
• Strong business development experience and knowledge for motion control technologies
• Basic Salary up to $9000

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Responsibilities:

• Review, validate and monitor budgets, funds, expenditures, forecasts, and contingency drawdown for respective projects throughout the entire project lifecycle.
• Review cost estimates, develop and maintain forecasts, and cost control plans for assigned projects.
• Track and analyze project expenditures, identifying variances from budgets and recommending corrective actions.
• Conduct cost risk assessments and develop mitigation strategies to minimize budget deviations.
• Support to review and analyze material contracts and contractor subcontracts, ensuring alignment with project specifications and budget parameters.
• Manage and track change orders associated with material contracts and subcontracts, ensuring proper cost control carried out and approval processes is in accordance to Micron’s Construction Management of Change (CMOC)
• Support in reviewing estimate and justification for change according to Micron’s Change Management process.
• Collaborate with project teams across engineering, procurement, and construction disciplines to identify cost-saving opportunities.
• Analyze financial data to identify trends, discrepancies, and opportunities for cost savings, presenting findings to management and recommending actions.
• Monitor and verify project costs, including materials, labor, and equipment, ensuring accurate cost allocation based on Work Breakdown Structure (WBS) and financial reporting.
• Carry out regular updates to WBS dictionary and ensure standardization is effectively used throughout the project.
• Prepare comprehensive cost reports and presentations for project stakeholders. Maintain a strong understanding of cost control principles and best practices within the semiconductor industry.
• Utilize cost control software and tools to manage project financials effectively.
• Implement and oversee cost auditing processes to ensure compliance with company policies and financial regulations, identifying and resolving discrepancies.

Qualifications:

• Bachelor's degree in Engineering, Construction Management, Quantity Surveying, Finance, or a related field.
• 7 to 10 years of working experience in the Construction Industry
• Minimum 3+ years of experience in cost control, preferably within the semiconductor industry or a similar capital projects environment.
• Strong understanding of cost estimating, budgeting, and forecasting methodologies.
• Excellent analytical and problem-solving skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and cost control software.
• Meticulous attention to detail and a strong work ethic.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.

Preferred Qualifications:

• Experience with Contingency Drawdown management and Quantitative Cost Risk Analysis (QCRA)
• Experience with Earned Value Management (EVM) principles.
• Knowledge of semiconductor manufacturing processes and equipment.

Job Responsibilities:

1. Be familiar with the processes of bulk trade and supply chain finance, strictly control the risk control in the early, middle and late stages, formulate and implement countermeasures, and be familiar with upstream and downstream products, operating conditions and transaction processes.

2. Establish and continuously improve the risk management system, system, methods and procedures suitable for the company.

3. Conduct risk research on various businesses of the group and provide support materials for risk control planning of new business models.

Actively assist the business in formulating business plans to avoid risks, propose prevention and resolution control measures, and cooperate with the operations director to formulate risk management countermeasures for different project types.

Comprehensively organize and manage business risk review and business supervision

4. Carry out risk management evaluation according to the annual risk management assessment plan, and provide support materials for phased and annual risk management evaluation reports.

5. Responsible for tracking changes in national laws, regulations and industry regulatory policies, and timely put forward various legal risk management suggestions and opinions.

6. Responsible for reviewing, improving and managing the company's related contracts, agreements, legal documents and other legal documents, handling the company's litigation and non-litigation business, issuing oral or written legal opinions, and improving the company's legal affairs management system.

7. Responsible for other tasks assigned by the leader.

Job requirements:

1. Bachelor's degree or above in finance, trade, management, law and other related majors.

2. 5 years or more of relevant work experience, with experience in risk control in bulk trade and supply chain finance industry.

3. Familiar with national economic laws, regulations and policies such as finance and investment, contract law. Those with solid basic knowledge of law are preferred.

4. Strong ability to judge and analyze legal issues, business execution and communication skills, clear thinking, and able to withstand work pressure.

5. Work rigorously and responsibly, be down-to-earth and serious, have a high sense of responsibility and have strong teamwork ability.

6. Good oral and written expression skills, strong moral integrity when handling sensitive information and facing multiple pressures.

7. Have certain team management skills and strong cross-departmental communication and coordination skills.

8. Adapt to periodic business trips.

Responsibilities:

• Lead and manage day-to-day performance of Local and Overseas Customer Service teams
• Handle and resolve client complaints / inquiry / feedback
• Improve customer service experience, create engaged customers and facilitate organic growth
• Develop customer service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Generate reports by analysing the customer service experience, if requested
• Provide training to customer service staffs to deliver a high standard of customer service

Requirement

• Bachelor’s degree in any related discipline
• Min 8 years of Customer Service Support experience with at least 4 years in leading team size of up to 30 agents
• Having experience in IT, financial services or payment solution industry is an added advantage
• Proficient in Microsoft Office applications
• Customer service orientation, stress tolerance, problem analysis and problem-solving
• Effective interpersonal skills with both internal and external customers
• Advanced troubleshooting and multi-tasking skills

Interested candidate please submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile - https://sg.go.persolkelly.com/job/details/10361

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

Quality Assurance (QA)

• Working days: 5 / 6 days alternate
• Working Hours: 830am-530pm
• Salary: $2000 - $2400
• Working Location : Bedok

Job responsibilities

• Conduct detailed inspections of finished products to identify defects, non-conformities, and deviations from quality standards.
• Support quality in handling defective found during the production
• Collaborate with the quality control team to resolve material quality issues and determine disposition (accept, reject, or rework)
• Collaborate with the production, quality teams to identify root causes of defects and non-conformities
• Perform FA report, and propose process improvements.
• able to use calliper, OGP , Keyence, Drop gauge , micrometre, pin gauge
• able to interpret 2D drawings
• ⁠collect parts for 2 hourly to visual inspection
• ⁠key in data

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Your Job

Part of the New Product Development team, you will collaborate with cross-functional teams, including design, manufacturing, and supply chain, to mitigate risks, drive improvements, and ensure compliance with internal and external quality standards to ensure the flawless introduction of products into the market.

Our Team

Molex creates connections for life by enabling technologies that transform the future and improve lives. You will be in our Datacom and Specialty Solutions (DSS) division, which designs and manufactures an extensive product line serving customers in telecommunications, datacom, (hyperscale) data center, cloud, and storage applications.

What You Will Do

• Collaborate with cross-functional teams to facilitate risk assessment and mitigation activities during design, prototype and manufacturing phases of new product development.
• Develop and implement comprehensive quality plans that is focused on the voice of customers and adhere to required internal and external standards to achieve new product qualification.
• Support supplier quality assessments and collaborate with suppliers to achieve qualification on new products.
• Lead or facilitate problem solving and resolution of quality issues during launch, and support efforts to prevent future occurrences.
• Champion continuous improvement and lean initiatives to improve new product development and advanced product quality planning.

Who You Are (Basic Qualifications)

• Experience in new product introduction - product and process development and qualification
• Experience in quality management and advance product quality planning
• Strong interpersonal skills
• Strong analytical and critical thinking abilities

What Will Put You Ahead

• Degree in Engineering or related field
• Working knowledge of electronic assembly, testing, molding, stamping, plating and assembly processes
• Strong leadership abilities

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Your Job

Part of the New Product Development team, you will collaborate with cross-functional teams, including design, manufacturing, and supply chain, to mitigate risks, drive improvements, and ensure compliance with internal and external quality standards to ensure the flawless introduction of products into the market.

Our Team

Molex creates connections for life by enabling technologies that transform the future and improve lives. You will be in our Datacom and Specialty Solutions (DSS) division, which designs and manufactures an extensive product line serving customers in telecommunications, datacom, (hyperscale) data center, cloud, and storage applications.

What You Will Do

• Collaborate with cross-functional teams to facilitate risk assessment and mitigation activities during design, prototype and manufacturing phases of new product development.
• Develop and implement comprehensive quality plans that is focused on the voice of customers and adhere to required internal and external standards to achieve new product qualification.
• Support supplier quality assessments and collaborate with suppliers to achieve qualification on new products.
• Lead or facilitate problem solving and resolution of quality issues during launch, and support efforts to prevent future occurrences.
• Champion continuous improvement and lean initiatives to improve new product development and advanced product quality planning.

Who You Are (Basic Qualifications)

• Experience in new product introduction - product and process development and qualification
• Experience in quality management and advance product quality planning
• Strong interpersonal skills
• Strong analytical and critical thinking abilities

What Will Put You Ahead

• Degree in Engineering or related field
• Working knowledge of electronic assembly, testing, molding, stamping, plating and assembly processes
• Strong leadership abilities

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

1.Min. 10 years experience in engineering, maintenance and project execution in controls, electrical and instrumentation in Oil & Gas and Petrochemical Industries.Knowledgeable in DCS, SCADA, IPS, PLC, Interlock Logic Diagrams, Instrumentation Loop Drawings, Electrical Drawings, P&IDs.Competent in handling Honeywell (EPKS) Experion PKS (including back-up restore, HMI Web Builder, PAS Plant State Suite Alarm Management System, Corworx Software and Maximo/SAP.

Job Description & Requirements (LTA Tunnelling project)

- Conduct regular inspections at site, machineries, vehicles, equipments and other potential areas to identify environmental hazards that can cause harm to public health

- Lookout for signs of pollution and identify cases of environmental damage and contamination

- Develop and implement plans to control or eradicate environmental hazards

- Execute plans to reduce noise, pests control and disease vectors.

- Lookout for compliance with environmental regulations and make recommendations to improve adherence to the guidelines and regulations

- Work with other project team members for efficient management of environmental risks in the worksite

- Strong understanding of local environmental laws and regulations in order to develop and implement environmental control measures

Requirements :

1) Possess the necessary certified environmental certificates

2) Bachelor’s degree in environmental science, engineering or other relevant fields. Minimum qualification must be a diploma

3) Able to speak and write in English for periodic reporting and communicating with various stakeholders

4) BizSafe Level 2

5) Able to start work within 2 weeks after job offer will have an added advantage

Responsibilities

1. Project Management:

Support and coordinate regulatory projects, ensuring that timelines and resources are effectively managed to meet regulatory deliverables on time. Work across teams to keep projects on track and within scope.

2. Data Analytics:

Leverage data analytics tools to provide insights into regulatory performance, compliance trends, and risk areas. Use data-driven insights to optimize regulatory processes and improve decision-making.

3. Compliance Management:

Collaborate with business and support units to ensure that the organization remains compliant with applicable laws and regulations. Identify regulatory risks, gaps, and improvement opportunities across the business.

4. Risk Identification & Process Improvement:

Identify potential regulatory and operational risks in areas such as sales, trading, new product development, and operational activities. Work to improve processes and systems to mitigate those risks and ensure that business activities align with regulatory requirements.

5. Operational Risk Support:

Work closely with the business and support units to support various operational risk management deliverables, including reviews, assessments, and ad-hoc projects.

6. Stakeholder Engagement:

Collaborate with cross-functional teams including legal, finance, operations, and senior leadership to ensure alignment on regulatory and operational risk priorities.

Requirements

1. 3 years treasury / regulatory / project management / operational risk experience preferred, but fresh graduates may apply

2. Experience in use of excel and powerpoint is a must, ability to use data analytics tools (e.g. Tableau, Python) will be a plus

3. Able to work independently

4. Good command of verbal, written and presentation skills

5. Personality that reflects enthusiasm, willing to work and collaborate with others, energetic and enthusiastic

6. Graduate degree from a recognized University with, preferably in Accounting, Finance, Business

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Automation and Control Engineer

Join SCHOTT Singapore Pte Ltd and launch your engineering career on a global stage! We’re seeking innovative engineers ready to dive into cutting-edge projects involving automation and control systems. At SCHOTT, you'll gain invaluable global exposure, working alongside international experts to drive technological advancements. Kickstart your future with us, where your work makes a worldwide impact. Apply now!

Role and Responsibilities:

• Develop and incorporate PLC and SCADA control systems tailored to project specifications.
• Integrate intelligent sensors, machine PLCs, HMI, and SCADA with SCHOTT standard software to gather data and monitor machine or production performance, such as Overall Equipment Effectiveness (OEE).
• Focus on retrofitting PLC, HMI, and SCADA systems, primarily using Siemens technology.
• Collaborate closely with the Operation Technology (OT) team in Germany, production teams, other global plants to setup / roll out new projects within the SCHOTT OT architecture (training will be provided).
• Support on machine trouble shooting when necessary.

Requirements:

• Minimum of a diploma in Electrical, Electronics, Computer, or Mechatronics Engineering, or a related field, with >2years of experience.
• Proficient understanding of automation technologies such as PLCs and SCADA, industrial protocols including OPC-UA, Modbus, and Ethernet/IP, as well as basic network architecture.
• Ability to read and interpret electrical drawings, schematics, and technical documentation.
• Experienced in using Siemens S7, TIA Portal, WinCC, and HMI programming. Capable of reading and writing Siemens S7 PLC (ladder) codes and programming HMI touch panels or SCADA systems (WinCC) or equivalent.
• Knowledgeable in programming languages like C++, Python, and basic PC-based control systems including C++, C#, .NET, and embedded systems development.
• Hands-on experience with Distributed Control Systems (DCS) or Process Control Systems (PCS).
• Logical thinker and quick learner.
• Familiarity with SQL and Linux OS is beneficial.
• Project management experience is a plus.
• Experience with Automated Guided Vehicles (AGV) and Robotics is also advantageous.