Job Description

• Industry/ Organization Type: General Cleaning Services
• Position Title: Pest Control Technician
• Working Location: Islandwide
• Working Hours: Monday to Friday (9 am-6 pm), Saturday (9 am-1 pm)
• Salary Package: Basic $2,000 - $2,800 + Bonus + Allowance
• Duration: Permanent

Key Responsibilities

• Conduct inspections and identify infestation sources.
• Implement targeted treatment plans using safe and eco-friendly methods.
• Educate clients on pest prevention and maintenance strategies.
• Maintain accurate records of service visits and recommendations.
• Ensure compliance with safety regulations and company standards.

APPLY NOW!!!

• Ability to work independently and in a team
• Able to commit 5.5 days a week
• Must have a valid NEA Vector Control License
• Must have a valid Class 3 Driving License

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #69357 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Duties and Responsibilities:

• Identify current and potential product shortages, develop and execute recovery, advise interested parties of status and recovery plans
• Release orders based on material requirements planning (MRP) and coordinate the flow of material throughout the customer order requirements
• Coordinate with Purchasing for availability of raw materials
• Coordinate material movement between vendors, warehouse and the production floor
• Assist in the development, implementation, analysis and coordination of the master production schedule
• Utilize Material Requirements Planning system (MRP) to ensure that data is accurate and up to date
• Facilitate transmittal of customer orders to distribution center and manufacturing facilities including shipment and paperwork of international orders; serve as key contact for customer service inquiries
• Maintain and update master files [items, vendors, etc] including new item setup
• Set up and monitor the integrity of Bill of Materials (BOM) and manage inventory accuracy
• Thoroughly review, familiarize and understand existing BOM structure as well as the physical products
• Key participant in developing and managing company SOP, assembly &parts drawing database process
• Manage inventory levels to meet corporate goals
• Coordinate and manage monthly cycle counts for all manufacturing locations and distribution center; key participant in annual physical inventory
• Support inventory checks to validate inventory accuracy; investigate & reconcile discrepancies & negatives
• Posting of daily production and inventory transactions
• Analyze data and collaborate with others to determine and apply appropriate ordering, inventory, and replenishment policies
• Code and prepareproper paperwork for billing and authorization of invoices per defined processes
• Provide department capacity plans, on a weekly basis
• Assist in maintaining the monthly KPI
• Provide reports and requested information as needed
• All other duties as assigned

Qualifications and Experience:

• Minimum diploma or equivalent with 3-5 years professional experience in manufacturing planning, inventory control, materials planning role
• Knowledge and experience with Sales & Operations Planning
• Strong understanding of MRP and supply chain software
• Advanced computer skills, Excel experience mandatory
• Outstanding planning and organizational skills
• Extremely strong analytical and problem-solving skills

• Devising and implementing methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment
• Designing and analysing inspection and testing processes, mechanisms, and equipment
• Conducting quality assurance tests and performing statistical analysis to assess the level of control and manage product quality risks
• Undertaking root cause analysis of incidents requiring corrective action
• Ensure that corrective measures and deviation meet acceptable reliability standards
• Other ad hoc duties assigned

Requirements

• API Q1 and Q2 certifications
• Internal audit certification

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Today, Lonza is one of the world’s largest healthcare manufacturing organizations operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

Key responsibilities:

• Perform system and routine maintenance activities, including but not limited to user access management, system monitoring, software configuration, backup and recovery for control systems and networks.
• Provide support to resolve control system-related issues and failures by fixing and solving them, and engage with system vendors as required.
• Identify performance and security gaps to ensure computerized system integrity and proactively seeks out improvements and solutions.
• Oversight of control system policies and procedures to ensure alignment with current regulatory requirements.
• Provide office as well as after-office hours support (based on on-call rotation) to ensure smooth operation of the control systems supporting GMP production.
• Provide assistance to Engineering Support Team, Manufacturing, MSAT department where multi-functional support is needed to address and find root causes.
• Own and perform TrackWise deviation investigations and write-up on control system failures/errors; deviation trend review and root cause analysis as required per Lonza Quality requirements.
• Own change controls to plan and implement changes within stipulated timelines, meeting GDP and GMP requirements.
• Support control systems Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT) and other site qualification activities as needed.
• You should be familiar with 21 CFR Part 11 and EU Annex 11 requirements. Also, you need to know about data integrity requirements and expectations. Additionally, you should be aware of common industry practices related to GMP computerized system administration and management.
• Support the team to ensure inspection readiness at all times.
• Perform periodic reviews with respect to user authorizations and system audit trails.
• Support Data Owners in data audit trail reviews in terms of electronic data retrieval.
• Any other duties as assigned by Supervisor / Manager.

Key requirements:

• Degree or Diploma in Computer Science, Engineering, Information Systems or a related field.
• Relevant work experience in the design, implementation and/or support of instrumentation and control systems, preferably in the Bio-Pharmaceutical, Pharmaceutical, F&B industry.
• Experience with distributed control system, software development methodologies and automated system life cycle support in a regulated industry.
• Experience with various Windows operating systems, server architecture and control system-related infrastructure fundamentals.
• Proficiency in implementing standard methodologies for automation design and code development.
• Good understanding of cGMP’s requirements particularly as they relate to the operation, validation and maintenance of computer-controlled systems.
• Strong problem-solving and analytical skills.
• A valuable teammate, capable of working collaboratively with different teams.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

• Devising and implementing methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment
• Designing and analysing inspection and testing processes, mechanisms, and equipment
• Conducting quality assurance tests and performing statistical analysis to assess the level of control and manage product quality risks
• Undertaking root cause analysis of incidents requiring corrective action
• Ensure that corrective measures and deviation meet acceptable reliability standards
• Other ad hoc duties assigned

Requirements

• API Q1 and Q2 certifications
• Internal audit certification

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Devising and implementing methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment
• Designing and analysing inspection and testing processes, mechanisms, and equipment
• Conducting quality assurance tests and performing statistical analysis to assess the level of control and manage product quality risks
• Undertaking root cause analysis of incidents requiring corrective action
• Ensure that corrective measures and deviation meet acceptable reliability standards
• Other ad hoc duties assigned

Requirements

• API Q1 and Q2 certifications
• Internal audit certification

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Regulatory Affairs & Quality Assurance Executive with Medical Device company
• Opportunity to work on local and regional submissions

Partnering with a leading Medical Device player in its field, our client is seeking a Senior / Regulatory Affairs & Quality Assurance Executive.

Reporting to the RA/QA Director, we are looking for someone with good knowledge of regulatory framework.

In this role, you shall assist in the execution of the regulatory strategies in assigned markets throughout the company product life cycle, with a focus on efficient pre-market and post- market regulatory approvals.

You will also support the review and approval of:

• Change control activities
• Product promotional activities
• Product registration
• Product labeling
• Regulatory inspections and audits

You should have at least 2 years’ of regulatory experience in medical devices and a related science degree.

Candidates with more experience will be considered for a 'Senior Executive' role.

For more information, please apply with your updated CV (in Word document).

Ambrose Chan

Registration Number: R1218177
EA License Number: 17C8502

Summary Benefit:

• Salary range: $2000-$2800
• Location: Tai Seng (Semicon - Cable, Harness)
• Mon to Fri, Office hours
• MNC with great career progression

Responsibilities :

• Conduct incoming inspections and first article checks on raw materials and components based on written procedures and specifications.
• Oversee the calibration system for instruments, including documentation and procedures.
• Use advanced methods like Six Sigma and SPC to develop effective, maintainable quality systems.
• Operate various hand tools and machines such as screwdrivers, soldering irons, and crimpers.
• Oversee and maintain the quality assurance laboratory and support internal and supplier audits.
• Ensure timely completion of inspection requirements, create necessary certifications, and meet daily quality targets.

Requirements :

• Able to read CAD drawings

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Job Description:

• Manage document revision control to ensure security based on business needs.
• Assist with the assessment and deployment of electronic document management systems.
• Support the Quality team by maintaining documents, uploading PDFs, and updating controlled lists.
• Oversee global implementation of materials, BOMs, and product data via the ECO process.
• Analyze, process, and track Change Orders to minimize processing time and optimize throughput.

Requirement:

• Diploma or higher in any discipline.
• Experience in process documentation preferred, with a data-driven mindset.
• Knowledge of Agile or similar PLM tools (Not Mandatory)
• Proficient in MS Office, with strong organizational and multitasking skills.

Additional Information:

• Up to $3500
• 18 Month Contract

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

About the Role

We are seeking dedicated Pest Control Technicians/Supervisors to join our team. In this role, you will safeguard homes and businesses from pest infestations, ensuring public health and safety. Success in this position requires strong technical skills, excellent customer service, and the ability to use your ‘detective’ skills to identify and solve pest problems effectively.

Key Responsibilities

Customer Engagement:

- Speak with customers and genuinely listen to their concerns.
- Educate clients on preventive measures and exclusion methods to minimize infestations.
- Ensure strong customer service with follow-ups as needed to guarantee satisfaction.

Inspection and Problem Solving:

- Conduct extensive inspections to identify pest issues and underlying causes.
- Use problem-solving skills to develop and implement effective exclusion methods.
- Provide tailored recommendations for long-term pest control solutions.

Pest Control Operations:

- Apply pesticides when and where necessary, following strict product label instructions and NEA regulations.
- Utilize baiting and monitoring systems to track and manage pest activity.
- Operate and maintain pest control equipment such as sprayers, foggers, and dusters.

Team Collaboration:

- Work effectively with office personnel and the sales team to meet customer needs.
- Maintain accurate service reports and documentation to support operational efficiency.

Safety and Compliance

- Adhere to all safety standards, including proper use of personal protective equipment (PPE).
- Comply with NEA guidelines for pesticide handling and storage.
- Stay updated on industry best practices and regulatory changes through regular training.

Requirements

Qualifications:

- Valid NEA Vector Control Technician (VCT) license.
- Valid Class 3 driving license.

Skills and Attributes:

- Excellent communication and interpersonal skills.
- Strong attention to detail with a proactive problem-solving mindset.
- Ability to work independently and manage time effectively.
- Physically fit, capable of lifting up to 20kg, and comfortable working in confined spaces.

Experience:

- Prior experience in pest control or related fields is a plus.
- Familiarity with Integrated Pest Management (IPM) principles is advantageous.

Why Join Us?

- Gain valuable training and certifications in pest control.
- Opportunities for career progression to supervisory or managerial roles.
- Be part of a supportive and professional team environment.

- Incentives will be given and earnings around $3,500 to $3,800 is possible

What the day will look like

Role is primarily to look after the credit control function of several territories and attend to settlement queries.

Credit Control Matters

• Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
• Reconcile outstanding balances with Clients/Reinsurers, identify problem areas and discuss issues/suggested solutions to resolve matters within the team
• Research on unidentified cash balances and discuss issues/suggested solutions to resolve matters within the team
• Perform cash allocation and ensure settlement is made to relevant parties as per procedures
• Resolve reconciliation discrepancies with internal and external business partners in a timely manner
• Ensure that claim and cash call collections are monitored, collected and settled promptly as per procedures. Updates to be provided to clients when required.
• Identify client’s or reinsurer’s behaviour that might impact collections. Escalation of collection difficulties to Team Lead.
• Ensure all queries are responded promptly
• Proactively follow-up and monitor outstanding balances on a weekly basis and seek Service Advocate’s assistance if needed with collection and written escalation / update to brokers and manager on ongoing issues
• Proper risk management on payments and receipts

Adhoc Matters

• Engage actively with Service Advocates for the efficient collection of balances
• Managing stakeholders through presentation of facts and data as well as relationship building
• Stay up to date on system matters affecting day to day operations, service level and outputs
• All other duties as required by the management

Skills and experience that will lead to success

• Bachelor’s in business / Finance or equivalent
• 1-2 years of experience in Credit Control and/or Technical Accounting
• Good written and verbal communications skills in English
• Team player, ability to multi-task, work independently and communicate in a dynamic team environment
• Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
• Proficiency in MS Office including Word, Excel and PowerPoint
• Strong negotiation skills and ability to present to senior stakeholders in a professional environment

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria.
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework.
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing.
• Maintain regression test suite in QA nightly build.
• Actively refine the smoke test suite in the Development CI environment.
• Lead system integration testing with other systems.
• Manage user acceptance testing.
• Manage defect life cycle, test artifacts, and repository.
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing.
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply.
• with these policies and guidelines.

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutionsn(Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Who We Are Looking For

We are looking for a Senior Quality Engineer who always strives to find innovative ways to improve product quality. Be part of a cross-functional Agile team of UX/UI designers, mobile and web developers, the product owner and business analysts, for a large-scale national strategic project in the education vertical. The team values quality, automation and user experience of the software we deliver.

Responsibilities:

• Champion and drive product quality and QE practices in an agile development environment
• Collaborate with multiple internal and external stakeholders to ensure that the product is built right
• Validate product features as per acceptance criteria
• Design, develop and maintain the testing environment, testing framework, test plan, regression test suites and test cases in accordance with changing requirements
• Uncover and fi x blind spots and edge cases in test cases
• Perform various tests such as Manual/Automated/Functional/Exploratory testing/Cross-Platform/Performance Testing for the various platforms (iOS, Android, Web)
• Conduct system integration tests with external systems and generate test reports
• Collaborate with development team to establish Continuous Integration and Delivery Pipeline

Requirements:

• Minimum 5 years of experience in quality engineering or relevant roles
• Strong foundation in test methodologies, good analytical skills, attention to detail and problem-solving abilities
• Experience in automated testing tools/frameworks (e.g. Cucumber, Selenium, Appium, Robot Framework)
• Knowledge in Behavior-Driven Development
• Experience in Non-Functional Testing such as security testing, as well as performance and load testing
• Good team player with good communication skills
• Good understanding of mobile (iOS and Android - React Native) and web technologies (e.g. React.js, Node.js) with the respective debugging tools
• Strong understanding of Unit Testing using JavaScript Framework (e.g. Jest, Mocha, Jasmine)
• Initiative to go the extra mile such as by exploring and creating tools to improve testing processes
• Additional certification in Software Quality Assurance is a plus

Roles and Responsibilities

• Develop and establish quality assurance deliverables and testing framework, including estimate testing scope and time needed based on user requirements, create and maintain test specifications in accordance with changing requirements, throughout development;

• Create and maintain automated test framework using tools such as Cucumber/Selenium to support continuous development and testing, including prepare test environment, create and maintain functional testing scripts in accordance with changing requirements;

• Conduct manual functional / exploratory testing to compliment automated testing, including browser testing and system integration tests with other modules;

• Conduct impact analysis of defect fixes discovered during manual or automated tests

• Validate stories using acceptance criteria, raising defects as needed and work with development team to improve the expected behaviours and test cases;

• Conduct performance and load tests if needed, validate the output and expected outcomes and feedback on improvement required;

• Conduct application performance and security testing if needed, to ensure we have a robust and secured system in place;

• Work with Business Analyst on UAT data preparation and support;

• Work collaboratively with the rest of the technical and business team, including understanding the business/user requirements to facilitate testing, participate in desk-checks to do early validation and verify completeness of story, as well as participate in showcases to demonstrate tested stories;

• Conduct system integration tests with external parties when necessary, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement;

• Work with DevOps team to establish process for deployment and maintaining CI/CD pipeline

Knowledge and Skills

• Tertiary education in relevant fields is preferred

• Experience in programming in Java / Python / NodeJs is preferred

• Hands-on experience with software testing including automated functional testing tools such as Cucumber, Selenium, Maven, Capybara is preferred.

• Experience doing automation testing in Agile development process will be an added advantage

• Have SQL scripting skills

• Hands-on experience in one or more of the followings is preferred:

o Application exploratory testing and regression test automation

o Application performance testing

o Application security testing

• Have relevant knowledge of software QA methodologies, tools, and processes

• Hands-on experience with performance testing tools such as JMeter, Gatling will be an added advantage

• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage.

• Strong analytical and problem-solving skills

• Good presentation and listening skills

• Good writing skills

• Good communication and interpersonal skills

• Team player

• Meticulous attention to details

• Able to multi-task, take initiative and work independently with multiple stakeholders

The purpose of this job is to assist the Company with the quality assurance activities on an ongoing basis. The role entails a variety of responsibilities, such as:

• Perform incoming material (e.g. cement, sand, etc), in-process and outgoing materials(UHPC Quality Mix) inspection activities according to the QAQC procedures and plans to ensure compliance with ISO and in-house standards.
• Operate and maintain QAQC laboratory equipment properties (e.g., TGA, BET, PSA, SEM, XRD, sieve analysis) to ensure optimal performance for analysing material, manage the safe storage of hazardous materials, and assist with periodic quality audits.
• Preparation of sampling list for weekly production and maintain the consumables inventory item at laboratory.
• Collect samples for incoming raw material quality checks.
• Manage retention samples, including proper labelling and organized storage.
• Maintain laboratory premises and equipment in accordance with the Company’s standards.
• File & maintain product inspection records.
• Perform 5S and laboratory housekeeping.
• Support the company’s research and development initiatives.
• Execute any additional duties or ad hoc tasks as assigned.
• Strictly adhere to safety standards in all activities to ensure a safe working environment for all.

Position Summary

This position is involved in Supplier Quality activities that improve, monitor and measure Illumina’s compliance with the Quality System Regulations, Illumina Quality policies, FDA regulations and ISO standards as well as Illumina product quality for current operation and compliance objectives.

Position Responsibilities

· Support qualification of new Suppliers and Partners for materials and services including risk assessments, audits and other supplier on-boarding activities.

· Provide support to investigation teams in determining root causes on material quality issues and initiate/ensure corrective and preventive action plans are developed and executed.

· Interface with Suppliers/CM (Contract Manufacturer), Engineering/ Manufacturing/ Quality Assurance/ Procurement departments to drive for quality improvements, specifically on incoming rejects, workmanship defects and primitive failures.

· Participate in Quality review activities with supplier/CM to identify improvement opportunities to meet quality expectation.

· Constantly review quality processes and suggests improvements that can be implemented to improve performances.

· Support Supplier/CM development and risk management activities

· Compile, evaluate and report on supplier/CM quality performance metrics for scorecard and monitoring

· Monitor to ensure supplier’s preventive and corrective actions are implemented and effective

· Participate with NPI team in selection of new suppliers

· Other such duties that may be determined by Management

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements

· Experience in directly working with Contract Manufacturer/Suppliers

· Experience in conducting supplier audits.

· Developing basic knowledge of quality tools.

· Beginning to intermediate experience with Microsoft tools and spreadsheets, charting, graphing tools and presentation tools.

· May have experience with electronic production life (PLM), enterprise resource planning tools (SAP) and etc.

· May have experience with statistical analysis packages, eg, JMP, Minitab.

· Must be detailed oriented, well organized and able to work independently and in teams.

· Good communication and collaboration skills

· Ability to travel as needed

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Preferred Experience/Education/Skills

· Good understanding of FDA regulatory environment (CFR 820), 501k and ISO 13485 strongly preferred.

· Experience in medical device/ pharmaceutical/ IVD is preferred.

· Typically requires a Bachelor’s Degree in Engineering, Life Sciences, or related field with 0-3 years of experience

About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Position Overview

Quality Checker team of Card Centre performs quality checks on every card mailers after card personalization, ensuring that we meet our service level on accuracy.

Key Responsibilities

• Responsible for performing quality checks on Bank cards
• Meeting Service Levels of the Banks
• Performing end day reconciliation for internal reporting
• Other ad-hoc duties

Requirements

• Minimun qualification, Nitec
• Prior working experience in production line highly preferred
• Meticulous & eye for detail
• Must be able to commit 5.5 days work week

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Mon to Fri 8.30am - 5.30pm

We want to onboard a motivated JAVA Backend QA Automation Tester to join our dynamic team. The ideal candidate will be responsible for ensuring the quality and reliability of our backend systems through automated testing.

RESPONSIBILITIES

• Developed, maintained, and executed automated test scripts for backend systems using Java.
• Collaborate with developers and other QA team members to design and implement test plans, test cases, and test scripts.
• Identify, document, and track bugs and issues found during testing.
• Perform regression, integration, and performance testing of backend services.
• Utilize automation frameworks and tools such as Selenium, TestNG, JUnit, and REST Assured.
• Contribute to the continuous improvement of the QA process, tools, and methodologies.
• Participate in code reviews and provide feedback to ensure testability and quality of code.
• Work closely with cross-functional teams to understand requirements and provide input on testability and quality.
• Ensure compliance with industry standards and best practices

TECHNICAL SKILLS

• Strong knowledge of JAVA programming
• Proven experience in backend testing and automation using Java.
• Strong understanding of software development life cycle (SDLC) and QA methodologies.
• Proficiency in automation tools such as Selenium, TestNG, JUnit, and REST Assured.
• Experience with API testing and tools like Postman or SoapUI.
• Familiarity with version control systems like Git.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Ability to work independently and in a team-oriented environment.
• Testing certifications (ISTQB) are a plus

Project Background

Our client have a team that aims to drive the adoption of modern software delivery in order to better serve the needs and expectations.

As part of this endeavor, we are inviting interested applicants who are passionate about change and transformation to join us as Quality Engineer and to take on the exciting and challenging roles of accelerating software delivery while not compromising on quality.

Youll get to:

• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with the supporting vendors to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Conduct research on emerging technologies that can optimize and accelerate the project delivery.
• Ensure all required testing documentation are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.

What youll bring to the team:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 3 years' experience in application exploratory testing and regression test automation
• Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
• Create, review and/or support test automation strategies and implementations
• Experience working with highly trafficked, scalable Web applications
• Troubleshooting/debugging skills
• Meticulous attention to details
• Good analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Experience with Katalon Recorder and/or Katalon Studio or equivalent
• Advanced knowledge of common desktop and mobile browser technology

You will be part of the Quality Assurance and Testing team in the Clusters & Technology Management Office (CTMO) to support the work of our colleagues at the various agencies thru establishing QA and Testing processes, best practices, implement tools and test automation.

What to Expect:

• Define and maintain QA and Testing processes, including Test Management, Defects Management and Code Quality
• Coach and mentor Government IT Business Analysts and end users on QA and testing processes, fostering a culture of quality and excellence within government IT teams.
• Work with selected projects at government agencies, championing product quality and software testing practices in agile/waterfall project delivery.

How to Succeed:

• Degree in software engineering, computer engineering, electrical engineering, or related discipline.
• Minimum 5 years of experience in establishing test strategies for systems in agile development environments.
• Profound knowledge of various test types, levels, techniques, methodologies, and test automation, with a strong understanding of test-driven development and continuous integration/delivery principles.
• Hands-on test automation experience and the ability to integrate test automation into the Continuous Integration chain.
• Experience in QA Management for the system delivery and Certification in Testing and Software Quality Assurance will be a bonus.
• Organized, methodical, and meticulous in planning, management, and execution, with a strong focus on attention to detail and problem-solving.
• A team player who is self-motivated, proactive, and customer-oriented, with excellent communication and presentation skills.

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

Salary: S$3,500

Working Days: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown/Clarke Quay

Contract Period: 6 months contract

Job Responsibilities:

• Respond to survey enquiries and escalations via personalized calls and email correspondence
• Assist respondents to complete surveys using approved methodology by explaining survey objectives
• Compile, record and input data collected from completed surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that KPIs and service levels are met consistently via prompt follow ups
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines
• Drive customer experience centre initiatives including call audits
• Guide the team to achieve the expected behavioral and efficiency standards through coaching to level up on the customer experience
• Root cause analysis to identify triggers for customer dissatisfaction and identify areas of improvement within team
• Perform service recovery and provide pro-active solutions for escalation
  Identify and highlight gaps in service deliverables for continuous improvement
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Handle high level email replies
• Analytical thinking process
• Able to organise, identify and/or derive reports using Excel
• Any other adhoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience

How to Apply:

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://sg.go.persolkelly.com/job/apply/5789

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

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