At Amazon, we are working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to join us. We are looking for a dynamic, customer-obsessed and innovative quality leader to join our Amazon Private Brands team.

Our Private Brands offer customers great value with high quality products at great price. We are looking for a Senior Supplier Quality Manager with excellent judgement, strong operating skills, direct experience with consumer product expectations and manufacturing strategies to support our rapidly growing and evolving business and drive for invention and process improvement. The role also requires interacting with global business teams, supply chains, and WW Product Safety & Compliance to balance current and future business needs while protecting both the customer experience and brands.

Key Responsibilities

• Ensure products continuously comply with Amazon’s quality, performance, reliability, as well as industry safety and regulatory requirements worldwide
• Applying SME level knowledge of quality strategies and processes by engagement with contract manufacturers and original design manufacturer
• Manage and coach strategic suppliers to improve quality management systems, manufacturing processes and customer satisfactio
• Drive scalable business solution and develop best-in-class processes and systems, and drive continual improvement across different business models
• Communicate technical, quality, and process requirements to non-technical stakeholders
• Design and operate scalable training programs via webinars or onsite for both internal and external stakeholder; improve self-service tools and systems to reduce manual operations
• Manage 3rd Party service providers to perform factory audits and processes inspections

Basic qualifications

• Knowledge of product/ manufacturing quality management as well as product development in diverse industries
• Bachelor’s degree required with a scientific or engineering focus
• Minimum 7 years of experience with import/export consumer product quality program management
• Working knowledge of lean six sigma and process improvement methodologies
• Excellent written and verbal communication skills
• Ability to work with technical and non-technical business owners to get things done
• Must be able to think creatively and possess strong analytical and problem solving skills
• Ability to thrive in a high energy environment where tactical and strategic activities are driven in parallel
• Able to travel (including international) often

Preferred qualifications

• Highly innovative, flexible and self-directed. Track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Process oriented, with high attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions
• Solid experience on hardware quality control from product design quality, process quality and customer quality optimization

• Carry out incident investigation, VDR analysis, on board audits / inspections and training as assigned.
• Assist the company with business development, where possible.
• Perform duties of Training Faculty when required.
• Visit and assess vessels for compliance with owners / managers requirements, industry regulations and best practices.
• Under the direction of the General Manager / Team Lead, ensure all assigned jobs are delivered in line with its expectations and ensure quality standards are uniformly maintained.
• Keep up to date with national, regional, and international legislative requirements and practices to support company compliance with all relevant regulations.
• Perform tasks as per the deliverables agreed with the client.
• Interface with vessel operators to ensure vessel performance standards.

Job Responsibilities:

• Ability to engage, negotiate and answer customer requests and align on quality expectations. Proficient in 8D problem solving methodology
• Determining, negotiate and agree on in house quality procedures, standards and specifications.
• Align customer requirements and ensuring internal gaps are closed. Able to travel within the SE Asia and APEC region.
• Investigating customer feedback/complaints and monitor KPI & BBSC e.g customer complaint rate/COPQ etc.
• Coordinate customer audit, follow up on audit report/closure.
• Drive 8D meeting with internal team, investigation and CAPA.
• Prepare weekly/monthly customer reports, quality survey, PPAP, VDA audit for PDP etc.
• Spearhead Quality Improvement Project with customer, fan-out/BKM with other sites.
• Working with operations staff to establish systems, standards and procedures.
• Assist in internal statistical information, distribution and analysis. Knowledge of SPC and ability to use Minitab/JMP.

Job Requirement:

• Degree in Customer Quality Engineering/ Engineering/ Material Science/Science related fields
• More than 3 years working experience in Customer Quality Role
• Knowledge in ISO9001/IATF16949 quality management system
• SPC knowledge, statistical analysis tool e.g Minitab, JMP etc
• Knowledge in FMEA ,MSA ,8D, FTA etc
• VDA certified auditor added advantage

As a Senior Quality Engineer – Mechanical Parts & Complex Assemblies at MKS Instruments Manufacturing operation located in Kaki-Bukit, Singapore you will be responsible for leading the quality assurance of mechanical components and complex mechanical assemblies used in our laser-based systems. This role involves developing and executing inspection and testing protocols, managing inspection systems, and performing failure analysis activities. The ideal candidate will possess a strong background in dimensional inspection, troubleshooting complex mechanical parts and assemblies, and extensive ISO-9001 quality systems expertise. This role involves ensuring product quality, resolving issues related to mechanical components & sub-systems and driving continuous improvement initiatives.

Key Responsibilities:

Quality Assurance & Inspection:

• Develop detailed dimensional inspection plans for mechanical components and assemblies using tools such as CMM, and optical comparators.
• Develop and maintain inspection protocols and test plans for mechanical parts and assemblies.
• Interpret technical drawings, GD&T (Geometric Dimensioning and Tolerancing) and engineering specifications to ensure compliance.
• Failure analysis & Troubleshooting: Investigate failures in mechanical parts and assemblies, identifying root cause using techniques such as metallurgical analysis, fractural analysis and FMEA.
• Utilize statistical methods to define appropriate sample sizes based on part criticality, lot size and supplier performance.
• Validate cleaning processes for incoming parts and verify their compliance with cleanliness requirements.
• Conduct first article inspections (FAI) for new parts to validate conformance to design specifications.

Quality Management System (QMS):

• Implement and maintain QMS processes in compliance with ISO 9001 and other relevant standards.
• Support internal and external audits, including preparation, execution, and follow up actions.

Supplier Quality Improvements:

• Evaluate and qualify suppliers for mechanical components, ensuring adherence to quality standards and specifications.
• Collaborate with supplier to investigate and resolve non-conformances and drive quality improvement.

Data Analysis & Reporting

• Analyze quality data to identify trends, drive decision-making, and recommend process improvements.
• Create reports and dashboards to communicate quality performance metrics to stakeholders.

Continuous Improvement:

• Lead initiatives to improve product quality and manufacturing processes.
• Provide recommendations for process improvements based on data analysis and best practices.
• Actively participate in Continuous Improvement Initiatives such as Lean Manufacturing or Six Sigma projects to enhance Quality, efficiency and cost effectiveness.

Requirements:

• Bachelor’s/Master’s degree in Mechanical Engineering, Quality Engineering, or a related field.
• 5+ years of experience in mechanical parts inspection, quality engineering, failure analysis, preferably in laser, systems, or manufacturing environments.
• Solid understanding of Mechanical Engineering Principles including Structural analysis, Material selection, Tolerance analysis and Manufacturing Process.
• Strong background in mechanical parts inspection, including dimensional inspection tools & GD&T.
• Proficiency in CAD software for drawing interpretation (e.g Solidworks, Autocad).
• Experience with Quality Software such as Minitab, SPC tools, SAP ERP & Agile PLM.
• Experience in failure analysis techniques, Optical Microscopy, Stereo Microscopy, Material property analysis, Surface roughness measurements etc.
• Strong knowledge of QMS and ISO 9001 standards.
• Experience with supplier audits and managing vendor relationships.
• Familiarity with fabrication and cleaning processes for mechanical parts.
• Excellent problem solving, analytical, and communication skills.
• Experience with lean manufacturing and continuous improvement methodologies.
• Hands on experience with laser or systems manufacturing is a plus.

Job Description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Shape the Future with Us!

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.

Learn about the Danaher Business System which makes everything possible.

The Senior Quality Engineer, PQE is responsible to ensure the quality of both medical and non-medical products through rigorous inspections, implementation of quality control measures, and identification of areas for improvement. You will address production quality issues, collaborate with cross-functional teams to find root causes, and drive continuous improvement to build high-quality products that exceed customer expectations. The ideal candidate will possess a strong background in engineering or quality assurance, attention to detail, a proactive mindset, and preferably experience in people management.

This position reports to the Senior Manager Quality Assurance and is part of the Production Quality Engineering (PQE) team located in Singapore and will be an on-site role.

In this role, you will have the opportunity to:

• Address production quality issues by identifying problems and collaborating with cross-functional teams to develop solutions for overall product quality improvement.
• Utilize statistical tools to identify trends and patterns for enhancing the production process and ensuring quality.
• Investigate and correct root causes of product failures occurring in the field.
• Conduct periodic production audits to ensure compliance with established policies, procedures, and control plans.
• Participate in lean and continuous improvement initiatives, while adhering to company EHS requirements to prevent injuries and maintain safety.

The essential requirements of the job include:

• Bachelor's degree in Mechatronics, Mechanical Engineering, or Electronics.
• At least 5 years of relevant experience in biomedical or medical device manufacturing.
• Proficient in statistical control methods and QMS 9001; familiarity with ISO13485, USFDA QSR/cGMP, and ISO14971 for medical devices is advantageous.
• Computer literate in MS Office and Lotus Notes.
• Strong analytical, problem-solving skills, and knowledge of lean and investigation tools such as 8D and fishbone diagrams, with a solid understanding of engineering principles, theories, and concepts.

Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

Responsibilities

· To be responsible for Quality Assurance matters

· To provide accurate course information, including funding terms and conditions to sales team, learners and corporate clients

· To administer learner satisfaction surveys

Qualifications

· Degree in any major

·Excellent command of written and spoken English

· Pleasant disposition with strong communications skills

· Experionce in training industry or quality assurance is an added advantage

Purpose: To lead in the management of supplier’s quality performance and technical specification compliance to better meet the company’s business goal and requirements (Quality, Logistics, Technology, Cost, Service).

Key Area of Responsibilities:

• Review and approve First Article (FA) Report for product qualification
• Review and approve Supplier Change requests through the Supplier Change Request and Waiver Report submitted by the supplier to manage Change Control (Copy Exact requirement).
• Conduct part buy-off at the supplier site per customer/VDL requirements to ensure compliance before the part is delivered to VDL site.
• Review the Material Review Board (MRB) list to make a disposition on non-conforming parts and take follow-up action (for supplier-related issues).
• Review, approve, and validate actions in the Supplier Non-Conformance Report (NCR)/Corrective Action and Preventive Action (CAPA) Report to ensure the root cause is identified to actions done to eliminate the issue and prevent re-occurrence.
• Review, approve and validate actions in the Supplier 8D Report to identify the root cause and eliminate the issue to prevent re-occurrence.
• Conduct Quality Management System /Technical / Process Audit to qualify; periodic assessment to mitigate risk to Customer and VDL.
• Provide support on the Supplier Quarterly Business Review (QBR) process (Quality-related actions, indices, and feedback) to ensure alignment between critical suppliers and VDL to meet VDL requirements/targets.
• Engage in Continuous Improvement Projects (CIP) with suppliers to improve Quality and prevent Quality issues.
• Review overall supplier Quality status during Weekly Supplier Quality Department meetings to control supplier Quality and mitigate concerns.
• Present updates on Supplier performance to management and the customer focus team at the Customer Performance Forum.
• Provide support on New Product Introduction (NPI) meetings (Supplier Quality-related) to understand customer requirements and translate them to related suppliers.
• Support and participate in the company continuous improvement program.

Qualification & Experiences:

• Diploma/Degree in Mechanical Engineering/Mechatronics or other relevant qualification.
• Minimum 3 years of experience as a supplier quality engineer in the manufacturing industry.
• Certified Quality Engineer preferred
• Team player
• Good problem-solving skills
• Meticulous in details
• Proficient in advanced Microsoft Excel functions
• Good communication skills

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.

We look forward to meeting you!

ABOUT THE JOB

The Quality Operations Specialist plays a critical role in overseeing the quality system within manufacturing and production areas. This includes monitoring, documenting, and addressing quality-related issues to ensure compliance with company standards and regulatory requirements. The role involves collaborating with various teams to uphold the highest quality standards for released batches.

Key Responsibilities:

• Ensure manufactured products adhere to company policies, processes, and procedures.
• Provide quality oversight for GMP manufacturing, including technical operations, engineering, QC labs, and supply chain activities.
• Review and approve incoming material inspections, batch records, manufacturing logs, and line-clearance activities.
• Manage the release of materials and product batches.
• Investigate non-compliance issues in materials, QC testing, manufacturing, warehousing, and products.
• Support change management processes to ensure compliance with policies.
• Conduct routine inspections of manufacturing, engineering, warehouse, and QC areas to maintain compliance.
• Contribute to new product introductions, operational excellence initiatives, and other management-assigned tasks.

ABOUT YOU

• Bachelor’s degree in Natural Sciences (Biology, Chemistry), Pharmacy, or Engineering.
• 2+ years of experience in a pharmaceutical or biopharmaceutical quality/compliance environment (GxP).
• Familiarity with quality regulations and standards affecting APIs/Biologics.
• Experience with SAP and Trackwise is a plus.
• Strong knowledge of GxP requirements and regulatory standards.
• Ability to quickly understand products and processes to address quality issues effectively.
• Commitment to maintaining high-quality standards with integrity and a strong work ethic.
• Excellent planning, scheduling, and communication skills.
• Strong interpersonal skills for effective collaboration.

WHAT WE OFFER

• An international community bringing together diverse perspectives and expertise.
• Opportunities for continuous professional development through our robust training programs.
• A vibrant workplace with frequent internal events fostering collaboration and innovation.
• Commitment to Corporate Social Responsibility through our sustainability initiatives.

Equal Opportunity

Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Mon to Fri 8.30am - 5.30pm

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Job Responsibilities:

• Assist and support the SEA Quality and HSE Manager in implementing and maintaining Quality, Health, Safety, and Environment systems in Singapore and Australia.
• Ensure compliance with ISO standards and other relevant certifications, supporting auditing processes in both locations.
• Investigate incidents and product non-conformities, promoting the company's incident reporting and management system.
• Control system documentation and procedures for Southeast Asia, including Australia, ensuring consistency with established standards.
• Conduct quality checks and inspections on manufacturing and installation processes for current product range.
• Participate in HSE committee meetings and implement HSE procedures to achieve required safety standards.
• Chair monthly Quality Improvement Programme (QIP) meetings and monitor proper notification filing by SAP users.
• Submit monthly quality reports, including Voice of Customer data, notification workflow, and cost impact analyses.
• Provide training and mentoring to team members on quality assurance systems and procedures.
• Support and maintain Quality and HSE management systems, recommending improvements when necessary.

Job Requirements:

• Qualification in Engineering, Safety, Quality or equivalent
• Minimum 2 years of QA/QC experience in steelwork/machinery manufacturing and HSE management in industrial/manufacturing environments, with construction industry experience preferred
• Proven engagement and consultative skills

Interested candidates please send in your updated resume to Tan Shui Li, Katharine (Chen Ruili)(R1660568) - [email protected]. Please not that only shortlisted candidates will be notified. Thank you for your kind understanding.

• Job Posting TitleJob Posting TitleManager, Supplier Quality
• Job Description SummaryJob Description SummaryResponsible for leading and managing Supplier Quality of Singapore Operations and work closely with external vendors to ensure the needs of the business are met through timely resolution to high impact supplier non-conformances.
• 
  

Hiring Requirements

Job Details

Collective Agreement Details

• Job DescriptionJob DescriptionRoles & Responsibilities
  Develop and provide strategic direction for overall Supplier Quality of Singapore Ops including cost of poor quality, quality assurance, regulatory compliance and part conformance.
  Appointed as main supplier focus point of contact to develop and perform customer presentations on major/critical investigations
  Lead, direct, evaluate and develop Supplier Quality Engineers to ensure their work meet established overall operations’ targets and standards through support activities such as methods and procedures, planning and revision, gage planning and review, quality and reliability engineering, review and disposition of material variances
  Support GOPS central level with corrective actions & recovery efforts for assigned suppliers.
  Liaise with GOPS Supplier Quality Lead on metrics, ZDP, CAB, urgent needs/ feedback from sites and supplier issues impacting multiple sites.
  Liaise with GOPS Supplier Quality lead on supplier status, performance and escalation / help needed.
  Execute Supplier’s Quality Business Review and ZDP activities with high pain and poor performing suppliers.
  Manage Supplier Performance metrics for the sites, i.e. Clinic Metrics, Management reviews, CABs, Non-Negotiable, present current status to leadership team and recovery efforts.
  Support Procurement/Accenture with RTV’s and RMS requests when product to be returned is needed to support an investigation.
  Review and approve supplier ETQ responses – driving to best mistake proof level as possible, ensuring the solution is robust.
  Qualification and Education Requirements
• Degree in Mechanical / Manufacturing / Production Engineering.
  MBA or a higher degree in a relevant field is advantageous.
  At least 12 years’ experience in a Precision Engineering / Manufacturing / Quality environment inclusive of at least 5 years in management position.
  Strong and sound knowledge in the concept of Continuous Improvement and Quality Assurance initiatives.
  Good analytical and technical problem-solving skills.
  Effective communication and interpersonal skills with excellent people management and leadership skills.
  

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

Salary: S$3,500

Working Days: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown/Clarke Quay

Contract Period: 6 months contract

Job Responsibilities:

• Respond to survey enquiries and escalations via personalized calls and email correspondence
• Assist respondents to complete surveys using approved methodology by explaining survey objectives
• Compile, record and input data collected from completed surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that KPIs and service levels are met consistently via prompt follow ups
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines
• Drive customer experience centre initiatives including call audits
• Guide the team to achieve the expected behavioral and efficiency standards through coaching to level up on the customer experience
• Root cause analysis to identify triggers for customer dissatisfaction and identify areas of improvement within team
• Perform service recovery and provide pro-active solutions for escalation
  Identify and highlight gaps in service deliverables for continuous improvement
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Handle high level email replies
• Analytical thinking process
• Able to organise, identify and/or derive reports using Excel
• Any other adhoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience

How to Apply:

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://sg.go.persolkelly.com/job/apply/5789

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

This is a one-year contract role.

Internal Code: A25001

What will you do?

• We adopt an Agile development approach and work towards tech best practices and cutting-edge tools.
• We are looking for software quality engineers who are passionate about improving the quality of the Government services provide. You will be part of an in-house team tasked with developing and maintaining the citizen disbursement system.
• Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes
• Performance/security testing
• Familiar with Java
• Create, maintain, and improve the automated test framework and test environments.
• Conduct testing on new features and file defects.
• Perform various tests such as manual/functional/performance/exploratory tests support UATs.
• Assist in resolving production cases.
• Participate in all agile ceremonies.
• Leadership experience

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or infocomm-related discipline.
• At least 3 years of professional software quality testing experience with hands-on automation
• Experience in Python
• Experience in performing API Testing
• Strong understanding of testing techniques
• Strong understanding of test-driven development, continuous integration, and continuous delivery
• Experience with open-source automated testing frameworks (Robot, Appium, Selenium)
• Enterprise level testing tools (HP Mobile Center, HP UFT, HP QC, Sprinter)
• Experience with open-source performance testing tools (JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage.
• Excellent verbal communication skills
• Proactive, self-driven and self-motivated

What do we offer?

Fun working environment

Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

This is a one-year contract role.

Internal Code: A25001

What will you do?

• We adopt an Agile development approach and work towards tech best practices and cutting-edge tools.
• We are looking for software quality engineers who are passionate about improving the quality of the Government services provide. You will be part of an in-house team tasked with developing and maintaining the citizen disbursement system.
• Create and maintain test cases, test plans ensuring that they are up to date with requirements and policy changes
• Performance/security testing
• Familiar with Java
• Create, maintain, and improve the automated test framework and test environments.
• Conduct testing on new features and file defects.
• Perform various tests such as manual/functional/performance/exploratory tests support UATs.
• Assist in resolving production cases.
• Participate in all agile ceremonies.
• Leadership experience

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or infocomm-related discipline.
• At least 3 years of professional software quality testing experience with hands-on automation
• Experience in Python
• Experience in performing API Testing
• Strong understanding of testing techniques
• Strong understanding of test-driven development, continuous integration, and continuous delivery
• Experience with open-source automated testing frameworks (Robot, Appium, Selenium)
• Enterprise level testing tools (HP Mobile Center, HP UFT, HP QC, Sprinter)
• Experience with open-source performance testing tools (JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage.
• Excellent verbal communication skills
• Proactive, self-driven and self-motivated

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description:

• To collaborate with Education and Training Department, department’s Nurse Managers/Clinician and other healthcare professionals in the development of on-the- job training and nursing-related clinical competencies, Standard Operating Procedures (SOPs) and Work Instructions
• Assist in providing initial and ongoing on-the-job training for nurses in the respective department.
• To perform clinical supervision and support newly employed nurses in the respective department.
• Act as a resource person to nurses on clinical and nursing quality-related matters.
• Enhance professional nursing development in respective department through continuous mentoring, coaching and role modeling.
• To assist Nursing Quality in the management of Nursing Quality issues as to ensure high standards of nursing practice at the respective department.
• To promote a culture of safety, quality and service excellence by constant monitoring of compliances.
• To participate in nursing quality improvement-related projects.
• To participate in physician rounds and collaborate with physicians and other allie healthcare professionals so as to ensure continuity of patient care.
• To ensure correct billing of consumables used for patients.
• To perform other assignments as and when required by the Nurse Manager/Clinician.

Job Requirements:

• Possess a valid SNB Registered Nurse Practising Certificate.
• Diploma/Degree in Nursing with a strong clinical nursing background.
• Advanced Diploma in Nursing (Orthopedic, Oncology, Med-surg)
• Clinical Instructor certificate is preferred.
• Possess a valid BCLS and AED certificate.
• Minimum 5 years of Clinical experience
• Able to commit to morning and afternoon shifts
• Singaporean/PR only

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria.
• Analyze and decompose complicated software systems, and design a holistic test strategy.
• Research emerging technologies and develop test automation framework.
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing.
• Maintain regression test suite in QA nightly build.
• Actively refine the smoke test suite in the Development CI environment.
• Lead system integration testing with other systems.
• Manage user acceptance testing.
• Manage defect life cycle, test artifacts, and repository.
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing.
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply.
• with these policies and guidelines.

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutionsn(Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

About SHOKZ

As the first bone conduction headset manufacturer in China, Shokz pioneered the foray into patented bone

conduction technology and has built itself as a world-renowned headphone brand with its signature open-ear

design. Utilising numerous patented acoustics and health technologies in areas like bone conduction and other

related acoustic technology, Shokz aims to accelerate the development of their True Wireless Stereo (“TWS”)

series and their bone-conduction hearing aid product line.

Job Scope:

1. Work as a market quality representative in Southeast Asia (Singapore, Malaysia, Thailand, etc.), collecting

quality information of client products (terminal products and POP display racks) through business trips and store

inspections, listing problem points and promoting internal improvement within the company, enhancing user

experience and satisfaction

2. Research the market return data and trends. Establish a product return model to measure the quality level of

the product market, and decompose responsibility for quality issues to each business unit based on physical

analysis to identify improvement opportunities

3. Bridge the gap between consumers and SHOKZ, dive deep into local stores and after-sales processes, identify

improvement & risk points, and promote SHOKZ's development

4. Other assigned tasks.

Job Requirement：

1. Bachelor's degree or above, majoring in science and engineering

2. Having excellent teamwork and communication coordination skills, having strong self motivation, able to flexibly respond to

changes

3. Located in a subsidiary in Singapore, required frequent business trips to Malaysia, Thailand, Japan, South Korea, and other

countries

5. Passionate about learning and sports.

SHOKZ (SINGAPORE) PTE. LTD.

Contact Person：Leon Li（HR Manager）

Email：[email protected]

Offcial Website：http://shokz.com

Job Description

Role: Quality Engineer (QE)

Position Overview:

The Quality Engineer is responsible for ensuring the quality of construction materials, processes, and workmanship throughout a project. This role involves developing QA/QC documents, monitoring site quality control activities, monitoring compliance with standards, and implementing quality assurance procedures to deliver projects that meet contract, client specifications, international standards, and Singapore regulatory requirements. This role is essential to delivering high-quality, durable, and safe civil engineering projects while maintaining efficiency and minimizing risks.

Key Responsibilities:

1. Take part in developing QA procedures as required by the project Quality Assurance Plan.

2. Develop and/or review QC report templates and checklists as per ITPs.

3. Participate in developing quality training materials per project quality requirements and technical specifications. Conduct quality training for subcontractors’ QC inspectors and site supervisors.

4. Conduct regular checks for site QC activities and QC report completion.

5. Cover day-time site inspections for civil works as per ITPs when it is needed by site situations.

6. Take part in project internal quality audits in accordance with project audit procedures to ensure compliance with company ISO 9001 QMS, and Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

7. Take part in project external quality audits to subcontractors in accordance with project audit procedures to ensure compliance with subcontract, project specifications, codes, and Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

8. Regularly monitor project KPIs, and ensure out-of-target KPIs are identified and raised to applicable subcontractors for root cause analysis, in the meantime, report to the QAQC manager.

9. Coordinate with discipline engineers, subcontractors, the client, and third-party inspectors to ensure project quality requirements are met.

10. Take part in preparing mechanical completion documents before commissioning.

11. Prepare the Turnover Package (TOP) at the project ending stage.

Work Environment:

Ø Combination of office and on-site work.

Ø Working overtime may be required, and working at a fast pace.

Requirements for the role:

Ø Degree or Advanced Diploma in Civil Engineering or related engineering field.

Ø At least 6 years of relevant Experience in quality assurance (QA) and QA document development in Singapore for civil engineering projects.

Ø Experience in site quality control (QC) related inspection and tests.

Ø Strong knowledge of construction materials, techniques, and standards (BS EN, SS, ASTM).

Ø Excellent quality problem-solving and analytical skills.

Ø Strong communication and interpersonal skills.

Ø Experience in the CONQUAS process.

Ø Certification in Quality Management (e.g., ISO 9001) is a plus.

Responsibilities

• Responsible to establish and oversee Quality functions and strategies, for SCTH cell therapy programs and other provided services, including but not limited to area of quality assurance, quality control, compliance and batch dispositions.

• Responsible in implementation and maintain Quality Management Systems, and to ensure compliance to policies/standards of National Speciality Centres and applicable regulations.

• Drives performance improvement and monitor effectiveness of QMS by identifying, defining and establishing key quality indicators for management reviews.

• Supports cross-functional team in ensuring that the clinical program is conducted and reported according to applicable current GxP, regulations (e.g. FDA, HSA) and standards (e.g. FACT/JACIE). In the beginning phase of project, supports and provides quality oversight to Technology Transfer requirement for clinical trial material production.

• Lead and inspire a strong quality organization by attracting and developing talents, lead implementation of talent development strategies within organization.

• Responsible as the centre’s Quality representative to regulatory authorities and third-party inspections.

• Alerts senior management of significant quality and compliance risks.

• Any other responsibilities assigned by Senior Management.

Requirements

• Bachelor/Master’s Degree, or higher, in Science, Pharmacy, Pharmaceutical Science, or equivalent, with preference of more than 10 years of relevant work experience in Quality Lead role in the pharmaceutical/biotechnology/medical device/healthcare industry.

• Extensive knowledge of quality control, quality management system and validations requirement, preferably with third party customer/supplier or vendor management experience.

• Extensive knowledge in regulations and industrial guidance, and experience with technological transfer.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPAand e2i’s PDPA.

Qualification: Degree in Engineering preferably Chemical or Mechanical or Diploma with min 5 years Quality experience.

Job Requirements: Minimum 5 years working experience in manufacturing environment preferably in Quality. Knowledge of ISO 9000, ISO 14001 and ISO/TS 16949 Computer Literate. Able to work independently and a team player.

Reporting Level: Quality Engineering Manager/ Artwork and OF Manager

Duties and Responsibilities:

1.1. To support the Quality Manager to meet the company objectives and goals.

1.2. Manage activities of incoming inspection to assure that materials used meet quality requirements

1.3. Oversee the product inspection activities within the company and QA activities within the department.

1.4. Overseeing outgoing inspections to ensure products meet customer requirements, including 100% firewall activities.

1.5. Developing, reviewing, and approving quality control methods and procedures to ensure that products meet customer specifications

1.6. Conduct training sessions for staff on quality standards, procedures, and best practices.

1.7. Manage and maintain quality documentation; and Prepare and review quality reports, metrics, and key performance indicators (KPIs)

1.8. Handling and managing customer complaints, coordinating with relevant departments for resolution, and ensuring timely responses to customers.

1.9. Prepare and manage corrective and preventive action reports (e.g., 8D reports) or relevant report(s) to customer.

1.10 Develop and initiate quality improvement programs, coordinating with internal departments and external parties (e.g., suppliers) to ensure successful implementation and measurable improvements.

1.11 Implement and uphold quality, environmental, and safety management systems such as ISO 9001,IATF 16949, ISO 14001, and applicable safety regulations. Represent management as Quality Management Representative (QMR) or Environmental Management Representative (EMR) in

these systems' implementation and maintenance.

1.12 Promote quality, environmental awareness.

1.13 Manage the activities of the Document Control Center.

1.14 Ensure that all measuring and test equipment are calibrated and in good condition as required.

1.15 Manage the handling of non-conforming products by stopping processes if necessary and ensuring that deficiencies are addressed and corrected before resuming production.

1.16. Assist the Quality Manager in strategic planning and decision-making and Provide input for setting quality objectives and goals.

1.17 Undertake additional tasks or responsibilities as directed by a superior.

Job Description:

• Contribute to Life Science projects for Antaes Asia clients
• Ensure products manufactured meet approved company policies, processes and procedures
• Provide quality oversight of GMP manufacturing and support, including technical operations, engineering, QC Laboratory and supply chain activities
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/ line-clearance activities and administration of Quality Logs, e.g. QA Hold, QA tag out
• Release incoming material, process and product batches.
• Participate in investigations, arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing and product
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable polices
• Perform regular walk-thru of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by team
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• Bachelor’s Degree in Chemical Engineering, Biotechnology, Life Science or equivalent
• Minimum 2+ years of pharmaceutical, experience in Quality and/ or Compliance (GxP) environment
• Knowledge of quality/ compliance management as well as regulations and standard affecting APIs/ Biologics
• Ability to quickly know products and processes in order to assess quality issues
• Experience in SAP, Trackwise
• Candidate must be highly motivated, be able to work independently as well as in a team and have good organizational and oral and written communication skills
• Excellent communication skills, both written and verbal, in English

Job Responsibilities

• Conduct inspections and apply tailored pest control treatments for each site
• Primarily serve clients in the food & beverage industry, along with residential, commercial, and industrial settings
• Organized scheduling to streamline appointments within the same area on the same day

Job Requirements

• Availability for a 5.5-day work week (office hours), with half-day on Saturdays
• Willingness to work overtime when required, compensated accordingly
• Class 3 license required; no prior experience in pest control necessary

We regret to inform you that only shortlisted candidates will be notified.We wish you all the best in your career search.

EA Personnel Name: Hannah Ching Ning Xin

EA Personnel No: R22108651

EA Licence No.: 23C1828

• Check Credit Compliance in accordance to Bank's Credit Policy and internal Policies
• Perform security and documentation compliance checks
• Check & authorise Loan Disbursements and Facilities Line implementation
• Review data entries done by maker via the various systems
• Check reports on all transactions carried out by staff

Requirements

• At least 2 years of operations experience in company credit & loan operations
• Possess relevant experience in credit control - credit compliance review per credit policy, security documentation and perfection
• Review legal guidelines, legal conveyancing, facility limit management and collateral processing
• Must be responsible, committed and diligent; Be a good team player with integrity
• Able to work under pressure especially when deadlines are tight or when there is increased volume
• Works fast and in a meticulous manner
• Strong in PC skills and Microsoft Office (Excel, Powerpoint, Word)
• Good project management, system management, interpersonal and communication skills