-Familiar with usage of commonly-used QC testing / measuring instrument

-Organised, methodical, meticulous, pro-active

-Visual Inspection

-Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified

-Responsible, team player, able to communicate and integrate

-Adhoc duties may be assigned

-Perform product inspections, in-process inspections, and Final inspections prior to delivery

-Prepare QC reports

-Communicate in-house and with vendors and products faults, and follow up to ensure rectification

Responsibilities:

• To operate CNC milling and turning (3 axis & 5 axis)
• Able to scheduling machined parts to customers in time
• General duties

Requirements:

• Minimum Diploma in Mechanical Engineering or Degree in Mechanical Engineering
• At least 5 years of working experience
• Ability to multi-task and possessed initiative
• Able to start work immediately

Friendly working environment

Company Details:

SUPERFIX (SINGAPORE) PTE LTD

5, Yishun Industrial Street 1,

North Spring Bizhub, #07-08,

Singapore 768161

Tel: 6748 2122

Fax: 6747 9838

Interested applicants, please email your resume to [email protected]

$2300 - We are seeking Pest control technicians to join our team!

Contact HR @ 91383851 for an Interview!

Job Scope:

• To manage pest management at various projects across Singapore.
• To ensure all aspects of pest management is adhered to NEA Guidelines.
• Fogging, Misiting, search and destroy of pest.
• Manage client expectations.

Work days: 5.5 Working Days

Work Time: 8.30 to 5pm

Contact HR @ 91383851 for an Interview!

Job Descriptions:

• To take charge of the construction job site environmental matters
• Identify and assess any foreseeable risk at the construction job site
• To recommend measures to eliminate and foreseeable risk at construction job site
• To lead periodic environmental inspections
• To ensure proper housekeeping is in place for safe and tidy job sites
• Any ad-hoc duties as assigned

Job Requirements:

• Minimum Diploma in Engineering
• Registered Environmental Control Officer with NEA
• At least 3 years of experience in building construction projects

• Work closely with the project manager and administer the design control system and programming to meet budget and timeline expectations of the project.
• Responsible of modifying controls, designs, and other documents in accordance with processes and standards and in line with industry standards as per the customer's URS.
• Assist and participate in internal the purchase, FAT and SAT, test and debug, controls and validation operations.

Requirements:

• Diploma in engineering or equivalent
• At least 3 years of relevant work experience in control systems design.
• Knowledgeable in Allen Bradley and Siemens-S7 programming

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description

• Position: QA/QC Executive
• Singapore's leading seafood processors, exporters and distributors
• Working hours: 5 days (8am – 5.45pm, Monday to Friday)
• Salary (commensurate with experience): up to $3,500 basic salary + yearly performance bonus
• Working Location: Jurong
• Outpatient Medical & Dental Benefits Provided
• Duration: Permanent
• Industry: Processing and preserving of seafood

Main Responsibilities:

• In charge of day-to-day inspection of in-process and finished products.
• Ensure hygiene standard of process workers and processing facilities are maintained.
• Responsible for reporting any non-conformance of products/process/ hygiene violation in timely manner.
• Assist in guiding production leaders/operators in implementing corrective actions and continuous improvement in production area.
• Ensure proper records of product and hygiene inspections.
• Implementation/ maintenance of SFA, MSC/ASC, Halal, FSSC 22000, HACCP certifications and any other relevant certification.
• To liaise with authorities (eg, SFA) on related Food Safety / License issues when required.
• In charge of health certificate application and laboratory reports arrangement and maintenance of such records.

Requirements:

• Minimum Diploma in Food Science/microbiology.
• Min 2-year experience as QA/QC in Food Manufacturing industry.
• Understanding of FSSC 22000/ HACCP/GMP/ Halal requirements is advantageous.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

Job Description

• Position: QA/QC Executive
• Singapore's leading seafood processors, exporters and distributors
• Working hours: 5 days (8am – 5.45pm, Monday to Friday)
• Salary (commensurate with experience): up to $3,500 basic salary + yearly performance bonus
• Working Location: Jurong
• Outpatient Medical & Dental Benefits Provided
• Duration: Permanent
• Industry: Processing and preserving of seafood

Main Responsibilities:

• In charge of day-to-day inspection of in-process and finished products.
• Ensure hygiene standard of process workers and processing facilities are maintained.
• Responsible for reporting any non-conformance of products/process/ hygiene violation in timely manner.
• Assist in guiding production leaders/operators in implementing corrective actions and continuous improvement in production area.
• Ensure proper records of product and hygiene inspections.
• Implementation/ maintenance of SFA, MSC/ASC, Halal, FSSC 22000, HACCP certifications and any other relevant certification.
• To liaise with authorities (eg, SFA) on related Food Safety / License issues when required.
• In charge of health certificate application and laboratory reports arrangement and maintenance of such records.

Requirements:

• Minimum Diploma in Food Science/microbiology.
• Min 2-year experience as QA/QC in Food Manufacturing industry.
• Understanding of FSSC 22000/ HACCP/GMP/ Halal requirements is advantageous.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

About the Position

SRS is currently seeking an enthusiastic, highly motivated, and capable Security Control Center Supervisor to join one of its most prestigious contracts in Singapore. The selected candidate will be exposed to a high-performance environment that is fast-paced, and dynamic; supporting the round-the-clock operations at the dedicated APAC Security Control Center.

Roles and Responsibilities:

• Report directly to the ASCC Manager and work in a team of other Supervisors, Specialists, a Security Systems Supervisor and an Intel Analyst.
• Oversee workflow, monitor and account for performance of ASCC Specialist.
• Exercise level of leadership, management and supervision.
• Ensure all functions of the APAC Security Control Center are carried out in an efficient and effective manner whilst providing maximum security support.
• Manage and coordinate security communications operations ensuring that security procedures are implemented and followed as per the ASCC Procedures (SOPs);
• Ability to perform well and maintain a high degree of professionalism and service on a routine basis, during emergency situations or under extreme pressure;
• Coordinate the daily development and dissemination of intelligence and operationally based reports to support our Global Security and regional business partners.
• Support 24/7 scheduling and coverage for the ASCC;
• Coordinate and support emergency and crisis management assets providing a timely and coherent response to incidents as they arise;
• Liaise with Regional Security Managers, Regional Intel, Regional Ops, Risk and Crisis Management and all other required company personnel to ensure that all relevant security information is disseminated in a timely manner.
• Develop a comprehensive working knowledge of all ASCC programs and procedures;
• Partner with and communicate with global security partners to conduct tactical security assessments as required, and where necessary provide feedback on proposed mitigation strategies for country and regional specific threats;
• Execute the design and implementation of project related security strategies, security policies/ standards and establish a concrete course of action for their implementation and review;
• Provide support by monitoring open sources for breaking news and current events that affect the company, its employees, and guests across Asia Pacific.
• Liaise with regional security partners to ensure that training procedures and policies are implemented within acceptable standards;
• Maintain close links with key stakeholders to ensure that all projects are implemented with the highest degree of professionalism safety and security;
• Offer management and tactical guidance.
• Support development of policy, procedures and protocols for future ASCC operational and technological integrations.
• Serves as the first responder for information by assisting employees domestically or internationally with security- or travel-related emergencies;
• Have a full understanding of the functions, roles and systems used at all sites, such as Security, Incident management & escalation, CCTV, etc.
• Provides excellent support to regional guests and employees.
• Perform other duties as assigned by ASCC Management staff or other approved Global Security management.
• Assist in the effective implementation of the regional employee travel safety and security program.
• Ensures proper distribution of notification via our Emergency Mass Notification System (i.e. Everbridge).
• Work as part of a rotating 8-hour shift schedule and ensure continuous functioning of the 24/7 center.

Basic Qualifications

• Minimum 3 years’ experience working with or in a Communications or Operations Center related operation
• Bachelor’s degree in International Relations, Strategic/Security Studies, Political Science, Business or a related discipline, or any closely related field of study
• Strong interpersonal skills
• Supervisory experience in a related field desired
• The ability to receive and relay direction, and have ability to multi-task and coordinate several incidents at once
• Experience in report writing which may include incident/event analysis, regional risk and business impact analysis
• Ability to communicate effectively with all levels of personnel including key company executives
• Strong service/interpersonal skills especially during times of crisis
• Strong interest and familiarity with international current events
• Familiarity with tools such as Everbridge (VCC), Intel tools, access control and surveillance tools, etc. is strongly preferred
• Ability to make critical decisions, prioritize issues and initiate appropriate response with minimal supervision
• Sense of urgency in a 24/7 work environment for quick response to critical developing issues

Candidates with the following competencies and personal attributes are preferred:

• Master’s degree is preferred or equivalent work experience is considered
• Familiarity with tools such as Everbridge (VCC), Intel tools, access control and surveillance tools, etc. is strongly preferred
• Added advantage to have a foreign language capability

If you're interested in the above "APAC Security Control Center Supervisor" role, you may reach out to [email protected] or click on the 'Apply' function now!

☑ Visual Inspection experience on groceries

☑ Boon Lay MRT

☑ 5.5 days, Mon-Fri 7am-4pm/Sat 7am-11am

Interested applicants, kindly send your UPDATED resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen

EA Personnel Reg No: R1653801

QA Technician (Pail/SMD and Large Steel Drum)

Basic Salary - $1400 - $2000
Working hours – Mon to Thu 7.30am-5pm, Fri 7.30am- 4pm (5 days)
Working location - Pioneer

Job Scopes:

They are packaging company.

Summary: To help the process flow be more effective are in good condition and to ensure that only good quality products are delivered to customers and meet customer requirement. (Report to QC manager).

• Perform Final Inspection
• Testing on incoming goods ie . Paint/Lacquer/Steel (Every batch)
• In Process quality verification (Min Twice a day)
• Inhouse Measuring Equipment’s calibration (Twice yearly)
• Documentation – Process records / Test report
• Raise Non-Conformity Report (Daily)
• Drums performance testing (UN test)
• Others – Ad-hoc basis Example: First Article Inspection, Customer complaint investigation, Product Packaging Test
• Liaising with production, Logistics, Supply Chain/Store, Sales & Marketing departments.

Job Requirements:

• 2 years working experience in manufacturing site preferred
• Basic computer knowledge
• Knowledge in ISO procedure & statistical analysis (advantage)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Objective

In collaboration with various department to contribute to the optimization of inventory control management through strong governance of processes in monitoring product portfolio.

Relationships 

The position needs to have strong collaboration with Operations, Finance and Logistics team

Key Activities

• Conduct daily stock checks of products and report findings to Inventory Control Supervisor
• Coordinate and follow-up with Retail Operations to resolve inventory issues that require physical checking of stocks
• Assist Inventory Planning Executive in validating count results of cycle counts/Customs stock take (during and after the count)
• Maintain and update records that will be used as references for checking and validation of items
• Assist Inventory Planning Executive in checking SKU’s with source code (EAN/UPC) or price tag issues and report it promptly to Inventory Control superiors
• Liaise with Retail Operations in printing of new price tags for items with incorrect source codes
• Process returns to warehouse in Glob+
• Checks breakages and damaged items at each store and maintain a Liqour Breakage & Damaged Items Monitoring Listing
• Any other duties which may be assigned by immediate superior/Manager from time to time

• Diploma or related qualification in Inventory Management or related discipline
• At least 2 years experience in Inventory Control or Planning from multi-stores retail or travel retail industry
• Proficient with Microsoft Excel (Intermediate level)
• Good business acumen and analytical skills

$2800 - We are seeking Pest control Supervisors to join our team!

Contact HR @ 91383851 for an Interview!

Job Scope:

• To manage pest management at various projects across Singapore.
• To ensure all aspects of pest management is adhered to NEA Guidelines.
• Fogging, Misiting, search and destroy of pest.
• Manage client expectations.

Work days: 5.5 Working Days

Work Time: 8.30 to 5pm

Contact HR @ 91383851 for an Interview!

Our esteemed client, an established MNC, is searching for a Credit Control Executive:

Job Responsibilities:

• Manage the end-to-end legal process for debt collection
• Ensure timely and effective collection of all customer payments.
• Negotiate repayment plans with customers.
• Coordinate with legal representatives to follow up on actions taken against overdue accounts.
• Liaise with repossession agents to manage repossessed assets.
• Maintain communication with clients to ensure outstanding balances are addressed and cleared.
• Resolve internal and external queries related to customers' outstanding balances.
• Process and allocate daily receipts in the accounting system accurately.
• Perform other administrative tasks as assigned.

Job Requirements:

• Diploma or Degree in a relevant field.
• Minimum of 2 years of experience in debt collection or a related role.
• Provide sound advice on appropriate legal actions at various stages of debt recovery.
• Build and maintain strong working relationships with clients, both internally and externally, across all levels.
• Reconcile complex financial accounts with a keen attention to detail.

Additional Information:

• Salary: Up to SGD 3,600 + VB (2-3 Months)
• Working Location: Newton
• Working Hours: Monday to Friday, 08:30 AM - 05:30 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Vector Control Worker/Technician

• Preferably with ITE-NEA Vector Control Worker/Technician Certificate, or willing to attend certification course
• With/Without Class 3 driving license (Will be able to drive home company vehicle if applicable)
• Starting Basic Salary of $1.7K
• Flexi-Work Hours (5 Day Work Week)
• Incentives and Overtime Available

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

You will be part of the dynamic team that is a vital part of the division’s Service Quality Framework. You will liaise with Group Customer Advocacy (GCA) and coordinate with them on the surveys received. You will analyse and identify customers’ pain points (Detractors) or compliments (Promoters) based on customers’ verbatims. This is to ensure that the customers’ experiences are maintained at the professional level set by the management of Client Bank.

Major responsibilities include:-

• To extract the leads and send it to GCA Team daily.
• Surveys received will be via P-Web, SMS,IVR etc.
• After GCA download daily responses, map the responses to customer data and compile listing of “Detractors” including verbatim, these will be forwarded to the NPS champion to follow up with the customers and to close any loops.
• To work as the main custodian managing NPS while overseeing the NPS functions for our Mass market customers who are managed by our stakeholders.
• Perform follow up/service recovery calls for detractors with 0 to 4 rating and customers who gave negative comments in the verbatim.
• To understand the Voice of the customers (VOC) and place the correct tagging for reporting purposes.
• Perform other duties as assigned.

Requirements:
· A university degree holder or pursuing a degree in any discipline with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service mindset with good communication and customer centric drive to improve customer experience.
· Bi-lingual in English and a second language (preferred).
· Possess strong interpersonal skills and able to work independently and as a team.
· Analytical skills to drive call quality improvements and suggest process improvements.
· Familiar with banking and/or credit cards process and products, systems.
· Proficient in Microsoft Excel and Microsoft Office applications.
· Prior experience as a Bank's Call Centre Agent/TM for at least 2 years and must be universally-trained.

Responsibilities

• Making collection calls
• Timely and effective collection of all debts and customers payments
• Negotiating re-payment plans
• Liaising with lawyer to follow up on the legal action taken against the bad paymasters
• Liaising with vehicle possessors to follow up on repossessed vehicles
• Maintaining contact with clients to ensure outstanding balance are clear for payment
• Resolving queries both internally and externally around customers outstanding balance
• Posting and allocating daily receipts to accounting systems
• Other ad-hoc admin tasks, if need be

Requirements

• Relevant work experience preferred
• Must have knowledge of hire purchase cases and hire purchase operations, legal recovery, experience in going through the whole cycle of legal process of debt collection
• Diploma / Degree, at least 2 years relevant experience

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

• Manage daily collection operations to maximize productivity and achieve targets.
• Handle credit control tasks, including payment processing and cancellations.
• Work on recovering non-performing loans (NPLs) by creating and executing repayment strategies.
• Assign call leads and monitor team attendance and performance.
• Handle and resolve team and customer complaints, ensuring proper documentation.
• Review teams promises-to-pay (PTP) commitments according to guidelines.
• Conduct monthly performance reviews and call monitoring for quality assurance.
• Improve collection strategies and processes with management input.
• Oversee account assignments for pre-charge-off actions and agency follow-ups.
• Track collections targets and escalate any shortfalls or issues to supervisors.
• Monitor delinquency trends, providing feedback and insights to management.
• Improve processes for credit control and collections.
• Ensure compliance with industry guidelines and regulations in all collection activities.

Requirements:

• Possess at least Diploma in Banking/ Business Management or Finance or Equivalent
• At least 5 years of relevant working experience in a Bank or Financial Institution
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4W65577

Our client is from Oil and Gas industry. They are looking for a Electrical & Control Maintenance Supervisor to assist their team for the next phase of their business. They are located in West.

Duties:

• Lead and supervise electrical technicians and contractors in system installation, maintenance, and repair.
• Develop and conduct on-the-job training programs for E&I team members.
• Perform site inspections and quality control for electrical work.
• Review and approve electrical isolation, excavation, and related permits.
• Investigate electrical maintenance issues, identify root causes, and implement solutions.
• Collaborate with other engineers to ensure equipment reliability through effective maintenance programs.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 8 to 12 years experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Electrical and Control Design Engineer

Working day: Monday – Friday
Working Hour: 8:30am - 6:15pm
Salary range: $3,200 - $5,800
Location: Woodlands Ave 9

Job Summary:

• The Electrical Controls Design Engineer will be responsible for designing, developing, and implementing control systems for various electrical machines. This role requires a strong background in electrical engineering, control systems, and a deep understanding of machine operations. The ideal candidate will be able to work collaboratively with cross-functional teams to ensure the successful delivery of projects.

Key Responsibilities:

• Design and develop machines control systems, with motion controller, robot, PLCs, HMIs, and servo drives.
• Create detailed electrical schematics, wiring diagrams, and layout drawings.
• Program and configure control systems to meet specific project requirements.
• Source and select control components based on project specifications.
• Execute control system setup, including IO system configuration, servo and step drive setup, and axis tuning.
• Ensure the proper functioning and integration of control components.
• Conduct testing, debugging, and troubleshooting of control systems.
• Collaborate with mechanical engineers, software developers, and other stakeholders to integrate control systems into larger machinery.
• Ensure compliance with relevant safety standards and regulations.
• Provide technical support and training to manufacturing and maintenance teams.
• Participate in project planning, including cost estimation, scheduling, and resource allocation.
• Maintain detailed documentation throughout the project lifecycle.
• Stay updated with the latest industry trends and technologies to continuously improve control system designs.

Requirements:

• Diploma or bachelor’s degree in electrical engineering or a related field.
• 3+ years of experience in designing and implementing control systems for electrical machines.
• Experience with CAD software for electrical design (e.g., AutoCAD Electrical, E3, EPLAN).
• Strong knowledge of control theory, electrical circuits, and automation.
• Familiarity with industry standards and regulations (e.g., IEC, IEEE, NEC).
• Ability to manage multiple projects and meet deadlines.
• Experience with robotics and motion control systems.
• Knowledge of communication protocols (e.g., Ethernet/IP, Modbus, CAN).
• Experience with simulation software (e.g., MATLAB/Simulink).
• Certification in Control Systems Engineering (CSE) or related credentials.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

At Baker Tilly Singapore, we welcome highly motivated and committed individuals who share our core values to join us. We are committed to our values of leading by example, delivering quality services with integrity, communicating openly, acting ethically, and fostering a community built around civic responsibility and teamwork.

We are looking for an Assurance (Financial Services) Associate, who will be involved in various sizes of financial services audit engagements which include planning, performing, and concluding the engagement. The Assurance Associate will be exposed to a broad range of capital markets entities and investment funds such as private equities, real estate, mutual funds, variable capital companies, etc.

In this role, you will:

• Involvement in a broad range of statutory and regulatory audit assignments for our financial services clients

• Assist in obtaining all necessary audit working papers and documentation including researching and documenting facts and findings

• Identify and communicate accounting and auditing matters to managers and partners

• Identify performance improvement opportunities

• Interact with clients to help ensure that the information flow from the client to the audit team is efficient

We are looking for people with the following:

• Graduates with an Accountancy degree or equivalent professional qualification in Accountancy

• Accountancy undergraduates in the final year of study are welcome to apply

• Graduates with non-accountancy degrees who are keen to pursue qualifications as Singapore Chartered Accountants are welcome to apply

• Good command of the English language

• Strong interpersonal and client relationship skills

• Experienced candidates will be considered for the Senior Associate position

We regret that only shortlisted candidates will be notified.

Service Assurance Architect - In this new role, you will be managing the Day 1 Technical Services and Day 2 Managed Operations Service offer who is going to report to Delivery team. This function will serve as Check and Balance for any new pursuit between Sales, Pre-Sales and Delivery.

You Will:

New Pursuit Evaluation:

• Early Involvement: Service Assurance participates in initial sales meetings and bid reviews to assess the feasibility and risks of new opportunities.
• Service Fit: They determine if the proposed solution aligns with the organization's standard service catalogue and can be delivered with existing capabilities.
• Due Diligence: Service Assurance performs due diligence on potential clients, reviewing their requirements, technical environment, and any potential challenges.
• Go/No-Go Decisions: They provide input on whether to pursue an opportunity based on their assessment of risks, resource availability, and potential for success.
• Act as Technology Infrastructure SME for Network & Security Design. (Critical)

Standardization Check:

• Mapping to Standards: Service Assurance ensures that proposed solutions map to standardised service offerings, configurations, and delivery processes.
• Deviation Management: If customization is required, they assess the impact of deviations from standards and ensure they are documented and approved.
• Knowledge Base: They maintain a knowledge base of standard services, configurations, and best practices to guide solution design and delivery.

SLA Negotiations:

• Realistic SLAs: Service Assurance works with Sales, Pre-sales and Delivery to define SLAs that are realistic, measurable, and achievable based on the organization's capabilities and resources.
• Performance Metrics: They establish clear performance metrics and measurement methods to track SLA compliance.
• Risk Assessment: They assess the risks associated with meeting specific SLAs and identify potential mitigation strategies.

Risk Assessment:

• Proactive Identification: Service Assurance architect proactively identifies potential risks across all stages of the service lifecycle, including technical, operational, financial, and reputations risks.
• Risk Analysis: They analyse the likelihood and impact of identified risks, using tools like risk matrices and probability assessments.
• Mitigation Planning: They develop and implement risk mitigation plans, outlining specific actions to reduce the likelihood or impact of risks.

Sizing and Scoping:

• Resource Estimation: Service Assurance works with Delivery to accurately estimate the resources required to deliver the proposed solution, including personnel, technology, and time. He/she will also be based on Standard Service Catalogue and sizing calculator as a base to do the estimate. Any deviation of the costing will need to be signed off and any major deviation will need to be documented as risk.
• Scope Definition: They help define the scope of work, ensuring it is clearly documented and agreed upon with the client.
• Costing and Pricing: They provide input on costing and pricing models to ensure profitability and competitiveness.

Continuous Improvement

• Performance Analysis: Analyse service delivery performance data to identify trends, areas for improvement, and opportunities to optimize processes and efforts sizing in the Standard Service catalogue.
• Innovation: Explore new technologies, methodologies, and best practices to enhance service delivery and drive continuous improvement.

You Bring:

Education:

• Bachelor’s degree in information technology, Computer Science, Engineering, or a related field.
• Relevant certifications are highly valuable, such as ITIL (Information Technology Infrastructure Library), Cloud Certifications, CCIE-R&S, Security, Data Centre, Service Provider, Advance Design. etc.

Experience:

• Years of Experience: At least 10 years of progressive experience in Pre-Sales, Technical Architect, or IT service management
• Service Design and Delivery: Proven experience in designing, implementing, and managing IT services, with a focus on quality, reliability, and efficiency.
• Risk Management: Demonstrated experience in identifying, assessing, and mitigating risks associated with IT service delivery.
• SLA Management: Experience in defining, negotiating, and managing service level agreements (SLAs).
• Compliance and Governance: Experience in ensuring compliance with relevant industry regulations, standards, and legal requirements.
• Process Improvement: Experience in analyzing and improving service delivery processes to enhance efficiency and effectiveness.

3.Technical Skills:

• IT Infrastructure: Strong understanding of IT infrastructure components, including networks, servers, storage, and databases.
• Cloud Computing: Familiarity with cloud computing platforms and services (e.g., AWS, Azure, GCP).
• Automation: Knowledge of automation tools and technologies used in service delivery (e.g., RPA, scripting).
• Monitoring Tools: Experience with service monitoring and management tools.
• Data Analysis: Ability to analyse service performance data to identify trends and areas for improvement.

4.Soft Skills:

• Communication: Excellent written and verbal communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.
• Collaboration: Strong collaboration and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Problem-Solving: Excellent analytical and problem-solving skills, with the ability to identify and resolve complex issues.
• Leadership: Demonstrated leadership skills, with the ability to influence and guide others.
• Presentation Skills: Ability to create and deliver effective presentations to stakeholders.

5.Beyond the Basics:

• Experience in the SI is a must.
• Consulting Experience: Prior experience in a consulting role can be beneficial, as it often involves working with different clients and solving diverse challenges.
• Agile and DevOps: Familiarity with agile methodologies and DevOps practices is increasingly valuable in today's fast-paced IT environment.

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Assurance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the creating and executing methods and procedures for the inspection, testing, and evaluation of the products and production equipment.
• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Ensuring that corrective measures and deviations meet with the standards
• Ensuring that documentation is compliance with the Experienced Professional

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets