Work Location : East
Work Day : Monday to Friday (8.30am to 5.30pm)

Responsibilities:

• To work with all internal departments & suppliers to create a friendly & ensure quality awareness environment so as to achieve zero defect products

• To lead & work with MRB team on the OSV activities so as to meet supplier's requests before any RMA / RTV process

• To understand customer manufacturing quality requirements & align with the business agreement so as to work effectively with suppliers on the line rejection

• Work closely with suppliers to expedite on-the-line defective returns, and follow-up on the disposition & FA report so as to work back with the internal relevant departments. Eg : SCM, Quality, Process and etc.

• Maintain zero defective quality on hand & aging period

• Support parts localization and work closely with factory RD & engineering team

• Compliance with RBA

Requirements:-

• Degree / Diploma in quality/engineering

• Ability to work with the customer, HQ / factory, Peers / Subordinate, and Superiors

• SAP knowledge

• Able to multi-task & work under pressure

• Able to handle customer complaints and work well with internal & external departments to resolve the quality issues

• Able to provide constructive solutions/advice to the team

• Participate in con-call outside office hours if required

Compliance with RBA standard

Compensation & Benefits

• Annual Increment
• Performance Incentive Bonus
• Career Progression

For quick reply, please contact me at +65 85878287

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

We're seeking a skilled Quality Engineer to join our team, focusing on automated testing for scalable applications. As a Quality Engineer, you'll play a critical role in ensuring the reliability, performance, and scalability of our products.

Key Responsibilities

• Develop and execute comprehensive testing strategies to guarantee product quality, reliability, and scalability.
• Collaborate with cross-functional teams to validate product integration, performance, and uptime, ensuring seamless deployment and user experience.
• Design, develop, and maintain automated testing frameworks using Jest (TypeScript) for unit testing and Playwright (TypeScript) for integration and end-to-end testing.
• Implement API stress testing using Locust (Python) to identify performance bottlenecks and ensure system resilience.
• Analyze test results, identify trends, and deliver detailed reports to stakeholders, informing product development and optimization.
• Collaborate with developers, product managers, and stakeholders to create testable requirements, resolve defects, and ensure effective testing.
• Stay up-to-date with advancements in testing methodologies, tools, and frameworks, applying this knowledge to improve testing efficiency and coverage.

Requirements

Essential Qualifications

• 3+ years of experience in quality engineering, focusing on automated testing for scalable applications.
• Proficiency in TypeScript, with experience using Jest for unit testing and Playwright for integration and end-to-end testing.
• Strong knowledge of API testing tools and frameworks, with hands-on experience in Locust or similar performance testing tools.
• Proven ability to design efficient test cases, think critically about edge cases, and ensure code reliability.
• Excellent problem-solving skills, with the ability to communicate testing strategies, findings, and recommendations to technical and non-technical audiences.

Nice to Have

• Experience with applications leveraging generative AI technologies.
• Interest in data science, artificial intelligence, and machine learning

Responsibilities

You will assist in the tasks of the Quality Service and Finance units for the client, with a focus on both quality service and finance support, including:

Quality Service tasks:

1. Addressing clients' queries over the phone and via emails.

2. Attending to walk-in clients.

3. Providing administrative support to the QS team as needed.

4. Any other duties assigned by the QS Manager.

Finance tasks:

1. Handling procurement tasks and managing stock of pantry/stationery items.

2. Scanning, filing, and organizing documents.

3. Checking details in SCMS for investigations, processing refunds, and resolving discrepancies in backlog or current cases.

4. Assisting with the implementation of NETS at kiosks.

5. Sending email reminders to Hakams to submit claims.

6. Any other duties assigned by the Finance Officer/Manager.

Working Arrangement:

Working Hours:

Mon to Thurs – 8am to 5.30pm

Fri – 8am to 5pm

Sat-Sun and PHs - Not working

Duration: 6 Months

Location: Lengkok Bahru

Requirements:

1. Diploma in any discipline. Candidates without a diploma but with relevant work experience will also be considered. Fresh graduates are welcome to apply.

2. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and the ability to work with multiple IT systems.

3. Good communication and writing skills

4. Organized with excellent time management skills and the ability to prioritize tasks effectively.

5. Ability to handle sensitive information with confidentiality.

6. Meticulous attention to detail, ensuring accuracy in document handling, procurement, and financial tasks.

7. Strong problem-solving skills and the ability to identify and resolve discrepancies in a timely manner.

8. A proactive, self-motivated individual who can work independently and collaboratively within a team.

9. Able to handle multiple tasks and work under pressure, while maintaining a high level of professionalism.

10. Passionate about serving the community and demonstrating empathy and respect when dealing with clients and colleagues.

EA License No.: 96C4864

Reg. No.: R22110485

Job Summary:

We are seeking an experienced Design Quality Engineer to lead quality initiatives for our thermal cooling solutions in the electronics and computing sectors. The ideal candidate will focus on ensuring design and process quality, driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and cross-functional collaboration, we encourage you to apply.

Key Responsibilities:

• Quality Monitoring & Yield Optimization: Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production.
• Abnormal Quality Management: Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement solutions and preventive actions.
• Process & Quality Control Enhancement: Strengthen internal quality control systems and enhance process capabilities. Lead initiatives aimed at maximizing operational efficiency.
• Customer Quality Assurance: Lead corrective actions for customer-reported quality issues and communicate preventive solutions to stakeholders.
• Inspection Process Optimization: Optimize the quality inspection process by integrating automation and cutting-edge technologies where applicable.
• Cross-Department Collaboration: Promote communication and collaboration between design, production, and other teams to ensure consistent adherence to quality standards.
• Team Leadership: Oversee the quality team’s task assignments, performance, and development, ensuring timely delivery of objectives.

Requirements:

• Bachelor's degree in the related field
• Proven experience in quality engineering, with a focus on manufacturing and design quality.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and industry standards.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job Summary:

We are looking for a highly skilled Senior Supplier Quality Engineer to lead quality initiatives across our supplier base for thermal cooling solutions in the electronics and computing industry. The ideal candidate will be responsible for ensuring supplier quality and process reliability, working closely with suppliers to meet product excellence standards.

Key Responsibilities:

• Supplier Quality Monitoring & Improvement: Develop and implement supplier quality monitoring systems to ensure materials and components meet required quality standards. Identify and resolve non-conformance issues with suppliers.
• Supplier Process Optimization: Partner with suppliers to enhance their processes, improving yield and ensuring consistent quality of materials and components.
• Abnormal Quality Issue Management: Lead efforts to address and resolve abnormal quality issues with suppliers, implementing corrective and preventive actions.
• Supplier Audits & Compliance: Conduct supplier audits to assess quality systems, process capabilities, and compliance with industry standards. Drive continuous improvement initiatives based on audit findings.
• Supplier Development: Collaborate with suppliers to enhance their quality processes, ensuring alignment with company standards and customer expectations.
• Cross-Functional Collaboration: Coordinate with design, production, and procurement teams to ensure effective communication and alignment on supplier quality expectations.
• Continuous Improvement: Foster a culture of continuous improvement by working closely with suppliers to enhance their quality management systems and manufacturing processes.

Requirements:

• Bachelor's degree in the related field
• Proven experience in supplier quality engineering, particularly in manufacturing or electronics environments.
• In-depth knowledge of supplier quality management systems and industry standards.
• Strong analytical, problem-solving, and negotiation skills.
• Familiarity with supplier audits, corrective actions, and continuous improvement practices.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel extensively and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Responsibilities:

• Understand and document business processes, workflow and user story;
• Perform checks under both functional and non-functional scopes of testing;
• Review, develop and align test plan, test cases, scenarios and strategies, ensure adherence to quality standards;
• Perform manual and automated testing using Tricentis TOSCA, including preparing test data when necessary;
• Develop and maintain automated test scripts;
• Review, support and participate in functionality and technical testing such as performance testing, security, interface integration and usability testing;
• Review test reports and results of the Authority’s appointed contractors for the Authority’s systems;
• Collaborate and coordinate with system stakeholders and Authority’s appointed contractors for testing;
• Review test process and recommend improvement, which includes analysing test processes and methodologies, identify area for improvement and recommend process optimisations and best practices; and
• Manage test activities and ensure the planned test activities are completed as scheduled.

Requirements:

• At least 3 years of experience as a Quality Assurance/ Tester or equivalent position
• Bachelor’s degree in computer science, Computer or Electronics Engineering, Information Technology or related disciplines would be preferred;
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage;
• Strong analytical skills, meticulous attention to details, good interpersonal skills such as tactfulness, good presentation and listening skills;
• Experience in the following would be advantageous:
• Automated testing tools such as Tricentis TOSCA; and
• Testing for government public services.
• Good written and verbal communication and presentation skills, able to interact professionally with all levels of the organisation.

Job Description:

1. Supplier Quality Management

• Develop and implement supplier quality management programs.
• Conduct regular audits and assessments of supplier facilities to ensure compliance with quality standards and regulatory requirements.
• Evaluate and approve new suppliers based on quality performance and capability assessments.

2. Quality Assurance and Control

• Establish and maintain incoming material inspection processes and criteria.
• Monitor and report on supplier performance, including quality metrics, delivery performance, and corrective actions.
• Work with suppliers to develop and implement corrective action plans to address quality issues.

3. Continuous Improvement

• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.

4. Collaboration and Communication

• Serve as the primary point of contact for all supplier-related quality issues.
• Work closely with internal teams, including engineering, production, and procurement, to address quality concerns and improve supplier relationships.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders.

5. Documentation and Compliance

• Ensure all supplier quality documentation is accurate, complete, and up-to-date.
• Maintain records of supplier audits, inspection results, and corrective actions.
• Ensure compliance with industry standards, customer requirements, and regulatory guidelines.

6. Training and Development

• Provide training and guidance to suppliers on quality standards, processes, and requirements.
• Mentor junior team members and support their professional development.

Job Requirements:

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Minimum of 7 years of experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong knowledge of semiconductor manufacturing processes and quality standards.
• Proven experience in conducting supplier audits and implementing corrective actions.
• Excellent problem-solving, analytical, and organizational skills.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers and internal teams.
• Preferred Skills: Certification in quality management (e.g., CQE, Six Sigma, Lean Manufacturing) is highly desirable.
• Proficiency in quality management tools and software.
• Experience with regulatory requirements and standards specific to the semiconductor industry.

Territory: To do technical service for Infineon's clients.

Job Description:

1. Equipment Maintenance:

• Perform regular maintenance and calibration of equipment to ensure optimal functionality, particularly for Infineon project requirements.
• Develop and implement preventive maintenance schedules to minimize downtime.

2. Mechanical Troubleshooting:

• Diagnose and resolve mechanical issues promptly to prevent production delays in the Infineon project.
• Use technical manuals, schematics, and diagnostic tools to identify problems.

3. On-Duty Business:

• Serve as the primary point of contact for Infineon customers regarding quality issues.
• Ensure timely and effective communication with Infineon customers to address their concerns.
• Document and report on quality incidents, providing detailed analysis and solutions.
• Willing work in night shift

4. PLC Skills:

• Utilize PLC (Programmable Logic Controller) skills to program, troubleshoot, and maintain automated systems specific to Infineon project requirements.
• Ensure that PLC systems are functioning correctly and efficiently.
• Provide training and support to team members on PLC operations and best practices.

Qualifications:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Proven experience in equipment maintenance and mechanical troubleshooting.
• Strong knowledge of PLC programming and troubleshooting.
• Excellent problem-solving and analytical skills.
• Effective communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel to Infineon customer sites as needed.

Role: Quality Engineer (QE)

Position Overview:

The Quality Engineer is responsible for ensuring the quality of construction materials, processes, and workmanship throughout a project. This role involves QA/QC document developing; monitoring site quality control activities; monitoring compliance with standards; implementing quality assurance procedures to deliver projects that meet contract, client specifications, international standards and Singapore regulatory requirements. This role is essential to delivering high-quality, durable, and safe civil engineering projects while maintaining efficiency and minimizing risks.

Key Responsibilities:

1. Take part in developing QA procedures as per the required by project Quality Assurance Plan.

2. Develop and/or review QC report templates, checklists as per ITPs.

3. Take part in developing quality training materials as per project quality requirements, and technical specifications. Conduct quality training to subcontractors’ QC inspectors and site supervisors.

4. Conduct regular checks for site QC activities and QC report completion.

5. Take part in project internal quality audits in accordance with project audit procedure to ensure compliance with company ISO 9001 QMS, Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

6. Take part in project external quality audits to subcontractors in accordance with project audit procedure to ensure compliance with subcontract, project specifications, codes, and Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

7. Regularly monitor project KPIs, ensure out-of-target KPIs are identified and raised to applicable subcontractors for root cause analysis, at the meantime, report to QAQC manager.

8. Coordinate with discipline engineers, subcontractors, the client, third party inspectors to ensure project quality requirements are met.

Work Environment:

Ø Combination of office and on-site work.

Ø Working overtime may be required, and working at a fast pace.

Requirements for the role:

Ø Degree or Advanced Diploma in Civil Engineering or related engineering field.

Ø At least 6 years of relevant QE experience in Singapore.

Ø Experience in quality assurance (QA) and QA document developing.

Ø Experience in site quality control (QC) related inspection and tests.

Ø Experience in defects rectifications.

Ø Strong knowledge of construction materials, techniques, and standards (BS EN, SS, ASTM).

Ø Excellent problem-solving and analytical skills.

Ø Strong communication and interpersonal skills.

Ø Certification in Quality Management (e.g., ISO 9001) is a plus.

As an Associate Quality Engineer to be ensuring effective quality control, continuous improvement and in line with Zero Defects Philosophy to the end-to-end value chain.

Your main responsibilities:

• Benchmark quality control in production, to develop internal work processes and improvement handling to ensure quality assurance.
• Analyze process weakness and Quality performance data and work with internal departments (including external suppliers) on quality improvement plans.
• Create, review and update inspection SOPs, inspection checklist, control plan or special inspection instructions when needed.
• Coordinate with upstream and downstream process department/teams on quality related issues.
• Provide timely response to customers complaints including root cause analysis, facilitate containment, initiate improvements etc.
• Ensure that the department is readily prepared for internal and external quality audits.
• Initiate quality checks when needed and resolve system integrity wherever possible.
• Handle product recalls/delivery stops/rework processes to be taken place in the factory premises whenever the need arises in a timely and satisfactory manner.
• Administrator for documents relating to group standards and ensure timely implementation and awareness of relevant standards.
• Monitoring of engineering change management to ensure proper process handling from both internal and external suppliers.
• Organizing calibration for measuring tools
• To review the product warranty from the FAS and promote the improvement with the team.
• Ad-hoc duties where required.

Your Background:

• Degree/Diploma in Engineering or related field
• Minimum 2 years of working experience

Do you want to learn more?

This position is based in Singapore. If this interests you, please upload your CV/resume and cover letter today via our Careers portal.

We look forward to hearing from you.

• 1 year renewable
• Central area
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Key Duties & Responsibilities:

• Policy, strategy alignment and coordination of project by collaborating with headquarter or other group company.
• To initiate periodical meeting with head quarter or other group company to solve problems in own division.
• Window person to mother factory/business division to facilitate effective communication/knowledge updating.
• Implement effective production rules.
• Implement world-wide effective horizontal deployment.
• Create feedback system to improve mass production stability.

Ability/Competency required:

• To hold bachelor’s degree or master degree in engineering or science field (or related to certificate that we shared).
• To have deep & specialized quality knowledge in our products and to be able to fully utilize it in actual job for improvement.
• To have logical thinking, analytical skill and good engineering sense.
• To have strong mind-set for change and improvement with cross-functional team.
• Excellent interpersonal communication skills, analytical skills, project management skills, and troubleshooting skills.
• To have networking ability with our product related functions
• Statistical analysis experience by using tools (JMP).

Murata Electronics Singapore is committed to providing a safe and secure environment for all job applicants.

Please note that Murata Electronics Singapore does not charge any fee for job applications or interviews. If you receive any suspicious emails or messages claiming to be from Murata Electronics Singapore, please do not respond and report it to us immediately.

Responsibilities:

• Validation quality review of lifecyle documents and protocols for Automation CSV qualification, EFU qualification, cleaning validation, laboratory equipment qualification, and IT systems qualification.
• Review and approve validation lifecycle document and protocols/reports in accordance with relevant policies, standards, procedures and guidelines timely
• Review and approve as needed, qualification/validation executed package validation exceptions, deviation, and investigations encountered during qualification/validation representing Quality
• Collaborate with multi functions to arrange, plan and ensure smooth running of the qualification/validation activities
• Participate in site Validation Maintenance Program
• Any other tasks as and when assigned by supervisor
• Support other technical changes and duties as require

About You:

• Diploma/Bachelor/Master/Doctoral Degree in Engineering/Science
• At least 5 years qualification/validation experience
• Possess process automation experience will be the additional benefit to be considered
• Communicate well, self driven, motivated and able to work well with others
• Based in Tuas

Job Type: Contract

Contract length: 9 months

Technical Quality Project Manager is responsible for the efficient set-up, execution, control and management of "Projects" within the agreed contractual scope & company's policy with client's satisfaction as a final result. The TQPM should also be responsible for essential quality assurance and control functions, ensuring projects are executed efficiently while maintaining the highest standards of quality.

RESPONSIBILITIES

Project Management:

• Oversee the supply and delivery of steel, ensuring compliance with specified delivery specifications and conditions, based on customer’s requirements.
• Plan, execute, and oversee projects from start to completion, defining scope and deliverables with senior management.
• Communicate and manage expectations with stakeholders and team members, resolving conflicts as needed.
• Track milestones, manage changes, and prepare contingency plans, ensuring project goals are met.
• Develop reports and proposals, defining success criteria and building essential business relationships.

Quality Management:

• Review and evaluate customer specifications, understand deviations from supplier offers, and ensure familiarity with relevant standards and specifications.
• Coordinate testing, inspections, and standardize QA/QC activities from raw materials to customer delivery.
• Address quality complaints, initiating corrective and preventive actions as necessary.
• Must be willing to travel as required for job execution.

Qualification

Bachelor’s degree or Diploma Material Science and/or Mechanical Engineering

Experience

• Minimum 3 years of relevant work experience
• Strong knowledge of steel grades, welding inspection, and general steel quality issues.

General Skills & Attributes

• Knowledge of and experience in Project Management, international freights, transport and documents
• Technical knowledge and understanding of steel norms, materials and quality standards
• Independent, proactive with strong initiative and positive working attitude
• Ability to prioritize and execute tasks in a high-pressure environment.
• Excellent interpersonal and communication skills, and ability to interact effectively with different stakeholders.
• Strong problem-solving skills and analytical abilities.
• Possess highest standards of integrity and reliability
• Ability to grow in a dynamic working environment
• Competency in other PC skills and software applications

We are seeking a Quality Validation Specialist to perform quality reviews of validation documents and protocols across various areas, including DeltaV automation systems, EFU qualifications, Automation CSV, IT systems, cleaning validation, and laboratory equipment. Key responsibilities include ensuring compliance with regulatory standards, identifying and addressing documentation gaps, and collaborating with teams to ensure the success of validation activities.

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Reports To: Director

Key Responsibilities:

Audit and Compliance

Food Quality and Operational Audits:

• Develop and implement comprehensive audit programs to assess food quality, safety, and compliance with internal and external standards / regulations (e.g., SFA, HACCP).
• Conduct regular, detailed audits across multiple locations, focusing on health and safety, preparation processes, and final product presentation.
• Perform mystery shopper assessments and operational reviews, particularly targeting high-volume quick service restaurants (QSR) and fast-food environments, to ensure consistent adherence to quality standards. In addition, work with external agencies.
• Analyze audit findings to identify non-compliance issues and develop corrective and continuous action plans.
• Use feedback mechanisms to identify areas for improvement, ensuring continuous enhancement in both product and service quality.

Training and Development

Quality and Compliance Training:

• Design and implement robust training programs focusing on food safety, quality control, and regulatory compliance.
• Train kitchen and service staff on food science principles, emphasizing best practices in hygiene, safety protocols, and quality assurance.

Halal and SFA Compliance:

• Liaise with certification bodies to ensure compliance with regulations across all products and processes.
• Enforce strict adherence to halal standards, from ingredient sourcing to final food preparation.

Innovation

Menu Development:

• Work with the culinary, operations and marketing teams to design innovative menu items, focusing on market trends, customer preferences, and seasonal ingredients.
• Leverage food science and nutrition expertise to create balanced, appealing, and nutritionally sound offerings.
• Research and analyze competitor products, particularly in fast food and QSR sectors, to introduce unique, high-quality pizza and other menu items.
• Conduct extensive testing and refinement of recipes, ensuring they meet taste, quality, and nutritional standards before integration into the menu.

Continuous Improvement

Process Optimization:

• Identify inefficiencies in operations, particularly in high-volume QSR and fast-food settings, and implement process improvements.
• Utilize data analytics and customer insights to refine processes, enhance service delivery.

Qualifications & Experience

Education:

• Diploma in Culinary Arts, Food Science, Hospitality Management, or Business Administration.
• Certifications in food safety (e.g., HACCP, ISO 22000, WSQ Level 3) strongly preferred.

Experience:

• Minimum 5 years of experience in audit, food innovation, quality management, or product development, specifically within QSRs, fast food chains, or multi-location F&B environments.
• Proven track record in menu development, applying food science and nutritional principles to create appealing, health-conscious offerings.
• Experience leading cross-functional teams and implementing quality systems across multiple outlets.
• Knowledge of pizza workflow is a plus point.

Skills & Competencies:

• Strong creative thinking with a deep understanding of food science, nutrition, and culinary innovation.
• In-depth knowledge of quality management systems, food safety standards, and operational processes in fast food and QSR settings.
• Excellent communication and leadership skills to collaborate across teams and locations.
• Analytical and problem-solving abilities to translate data and customer feedback into actionable improvements.
• Bilingual proficiency in English and Mandarin is advantageous.

Purpose: To lead in overall Supplier Quality Management including qualifying of potential suppliers, enhance supplier's quality, logistics, technology, cost and service (QLTCS) performance. Strategic development of existing and new suppliers to meet customers’ and company’s needs. The plan shall include semiconductor and analytical industry requirements as part of overall supplier development program.

Key Area of Responsibilities:

• Lead a team of Supplier Quality Manager/Engineer, Supplier Quality Engineers to manage suppliers and support the internal team as well as customers. Including deployment of customer-specific technical requirements, mTPD process management, Technical Qualifications, FAIR, 8D, CAPA, Process validation audits
• To develop low-cost suppliers to meet customers’ and company’s needs
• To develop alternative suppliers in the Mix Low Volume market to support localization and continuous cost reduction needs program
• Develop suppliers' technical capabilities, PQP & build-in quality process
• Supply chain ramp, capacity, and resource plan
• Work with strategic and preferred suppliers through regular scorecard sessions to improve QLTCS.
• Drive continuous improvement programs
• Manage Sustainability Requirements in the supply base
• · Continuous automation and improvement of supplier interface for better efficiency, communication, and control (Supplier Satisfaction)
• Supplier Training portal where customer-specific requirements can be deployed. Quality Tools can be communicated – 8D/CAPA, FAIR, PQP (CTQ, Process Flow, PFMEA, Control Plan, MSA, SPC)

Qualification & Experiences:

• Degree in Mechanical, Mechatronics or Engineering and other relevant discipline
• At least 5 year of experience as Supplier Quality & Development Manager in metal fabrication, (related to metal works including assembly, sub-assembly, structural, jigs & fixtures) or precision machining industry
• QMS Lead Auditor / Auditor trained and certified
• Experience in procurement and supplier development activities
• Knowledge of ISO 9001 /14000 requirements, application of various QC, analytical, and troubleshooting tools, and application of various measuring, and inspection equipment
• Ability to communicate with all levels and maintain relations with internal stakeholders, suppliers, customers and management.
• Ability to work in a dynamic environment and quickly adapt to changes
• Independent, strong sense of responsibility and a team player

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Quality Analyst (KYC). This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Only Singaporean

Key Responsibilities:

· Experience in banking processes particularly on Account Opening System that covers KYC, and Customer Maintenance services.

· Performs System Integration Testing, User Acceptance Testing and Regression Testing of the application.

· Generate and share daily execution reports using Jira.

· Involve in daily stand-up meetings.

· Coordinate with team members and other teams for day-to-day work.

· Do email support for different application issues under the team.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

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Job Description:

• Facilitate execution of project plans and utilise appropriate methods and tools to track and drive progress of projects against set plans and timelines
• Collaborate and communicate effectively with relevant internal and external stakeholders related to the projects
• Track both internal and external quality project deliverables against project schedules
• Perform dimensional and geometrical measurements and inspection of manufactured components for evaluation of acceptability
• Approve parts for next process & data analysis.
• Review inspection result or data in accordance with inspection and test plans.
• Collate information for product and process quality metric management reports and provide summary statement to customers.
• Assist with various stakeholder to classify issues by implementing corrective and preventive actions (CAPA) plans
• Manage Internal and External CAR analysis
• Manage Sub-con NC parts investigation
• Identify opportunities and propose improvement on QMS related process & procedures within own work area and assist with the implementation of workflow improvements to improve efficiency
• Identify, diagnose and resolve process related issues by applying failure analysis, FMEA, 8D or SPC methodology
• Update and present QA monthly performance reports to internal stakeholder.

Requirements:

• Possess at least ITE/Diploma in Engineering (Mechanical), Engineering (Precision Engineering) or equivalent.
• Familiar with manufacturing process, precision engineering and quality assurance environment.
• High mix low volume work environment
• Independent and task prioritization
• Knowledge on Microsoft office software.
• Basic knowledge on ISO 9001.
• Knowledge on mechanical drawing, GD&T.
• Knowledge in CAPA / 8D / Root cause analysis
• Able to use basic measuring instruments like caliper, micrometer & profile projector.
• Able to do OGP smart scope program independently.
• Good email communication skills.

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

Responsibilities

• Establish, maintain, and continuously improve the Quality Management System (QMS), approvals, and regulatory compliance requirements.
• Plan, organize, and lead quality initiatives to promote a culture of quality within the organization.
• Maintain and enhance quality performance across all divisions.
• Conduct essential audits and inspections internally or via third parties or clients as required.
• Establish, implement, and coordinate the audit and approval program, report audit outcomes, and ensure corrective actions are followed up.
• Support teams in root cause analysis, develop action plans to prevent issue recurrence, and provide training and guidance as needed.
• Investigate incidents and prepare detailed reports in line with regulatory requirements.
• Train and develop employees on QMS processes, quality principles, tools, and techniques.
• Manage licensing applications and renewals for sites, products, and services.
• Allocate budgets and control costs for QMS projects, resource management, training, audits, certifications, and professional subscriptions.
• Implement quality procedures aligned with regulations and maintain documentation of approvals, procedures, and accreditations for assigned locations.
• Communicate quality procedures to ensure all regional team members understand their responsibilities in supporting quality assurance.
• Manage operational, technical, health, safety, and environmental audits per the audit schedule.
• Participate in investigations of quality issues, non-conformances, and complaints, ensuring documentation, reporting, and appropriate escalation.
• Monitor and follow up on supplier corrective and preventive actions (CAPA) and improvement initiatives.
• Contribute to statistical analyses to recommend improvements.
• Advise leaders and senior managers on compliance issues or supplier quality improvement needs.
• Perform any additional duties or projects as assigned.

Requirements

• Candidate must have minimum of 5 years working in aerospace MRO or aviation workshop
• Minimum Diploma in Engineering or Quality Assurance or related field.
• Candidate must be certified ISO Lead and Internal Auditor
• Passed the CAAS L11/M10 / L12 exam
• Experience in Part 145 approvals and activities.

Thank you for your application and we regret that only shortlisted applicants will be notified

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EA (18C9514/R23118479)

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Job Summary:

We are seeking an experienced Design Quality Engineer to lead quality initiatives for our thermal cooling solutions in the electronics and computing sectors. The ideal candidate will focus on ensuring design and process quality, driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and cross-functional collaboration, we encourage you to apply.

Key Responsibilities:

• Quality Monitoring & Yield Optimization: Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production.
• Abnormal Quality Management: Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement solutions and preventive actions.
• Process & Quality Control Enhancement: Strengthen internal quality control systems and enhance process capabilities. Lead initiatives aimed at maximizing operational efficiency.
• Customer Quality Assurance: Lead corrective actions for customer-reported quality issues and communicate preventive solutions to stakeholders.
• Inspection Process Optimization: Optimize the quality inspection process by integrating automation and cutting-edge technologies where applicable.
• Cross-Department Collaboration: Promote communication and collaboration between design, production, and other teams to ensure consistent adherence to quality standards.
• Team Leadership: Oversee the quality team’s task assignments, performance, and development, ensuring timely delivery of objectives.

Requirements:

• Bachelor's degree in the related field
• Proven experience in quality engineering, with a focus on manufacturing and design quality.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and industry standards.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

• Respond promptly and professionally to high-priority complaints or concerns escalated by internal departments or external stakeholders, ensuring a service-oriented approach.
• Act as a key point of contact between internal departments and external entities (e.g., citizens, businesses, and other government agencies) to resolve issues efficiently and effectively, with a commitment to delivering high-quality service.
• Ensure that all written communications adhere to relevant laws, regulations, and agency policies, while reflecting the agency’s commitment to quality service.
• Maintain detailed and organized records of escalations, including actions taken, outcomes, and follow-up requirements, to ensure accountability and continuous improvement in service delivery.
• Identify trends and recurring issues in escalated cases, and provide feedback to improve processes, policies, and communication strategies that enhance the quality of service. Prepare concise and insightful written briefs on complex escalated issues, offering recommendations that prioritize both resolution and service quality.

Requirement:

• Bachelor’s degree in Communications or similar related field.
• At least 2-3-years of experience in a writing or communications role
• Demonstrated ability to manage escalations and sensitive situations with tact and professionalism.
• Exceptional written and verbal communication skills.
• Ability to manage multiple tasks and work under pressure to meet deadlines.
• Experience in dispute resolution or customer service
• Analytical skills to assess complex issues and recommend solutions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

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