• Location: Kallang Sector
• Contract until Jun 2026

• Assist in coordinating and executing the timely and accurate collection of customers’ accounts, including calling up customers for payment
• Monitor work progress and collection processes, handle and investigate cases for efficient debt recovery
• Handle enquiries from customers on billing issues and outstanding balances

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities

• Making collection calls
• Timely and effective collection of all debts and customers payments
• Negotiating re-payment plans
• Liaising with lawyer to follow up on the legal action taken against the bad paymasters
• Liaising with vehicle possessors to follow up on repossessed vehicles
• Maintaining contact with clients to ensure outstanding balance are clear for payment
• Resolving queries both internally and externally around customers outstanding balance
• Posting and allocating daily receipts to accounting systems
• Other ad-hoc admin tasks, if need be

Requirements

• Relevant work experience preferred
• Must have knowledge of hire purchase cases and hire purchase operations, legal recovery, experience in going through the whole cycle of legal process of debt collection
• Diploma / Degree, at least 2 years relevant experience
  
  Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
  EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
  By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Design and develop scalable backend systems and algorithms for fraud detection and prevention.

- Collaborate with frontend engineers, product managers and other cross functional teams to integrate risk control solutions into the platform.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Conduct thorough testing and debugging of backend systems to ensure reliability and performance under varying loads.

- Stay informed about emerging technologies and industry best practices in risk control and fraud detection.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 2+ years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Solid understanding of data structures, algorithms, and software design principles.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Design and develop scalable backend systems and algorithms for fraud detection and prevention.

- Collaborate with frontend engineers, product managers and other cross functional teams to integrate risk control solutions into the platform.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Conduct thorough testing and debugging of backend systems to ensure reliability and performance under varying loads.

- Stay informed about emerging technologies and industry best practices in risk control and fraud detection.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 2+ years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Solid understanding of data structures, algorithms, and software design principles.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
• Reconcile outstanding balances with Clients/Reinsurers and identify problem areas
• Research on unidentified cash balances, when necessary, that are responsible under your care
• Perform cash allocation and arrange for settlement to relevant parties
• Request additional information, as needed;
• Handle queries both internally and externally promptly
• Ensure that claim collections are monitored and collected promptly
• Perform audit confirmation whenever requested by clients and reinsurers
• Engage actively with Service Advocates for the efficient collection of balances
• Deputize for Team Lead as a point of escalation
• All other duties as required by the management

Requirements:

• Bachelor’s in business / Finance or equivalent
• Experience in Credit Control and Technical Accounting
• Team player, ability to multi-task, work independently and communicate in a dynamic team environment
• Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
• Proficiency in MS Office including Word, Excel and PowerPoint
• Strong negotiation skills and ability to present to senior stakeholders in a professional environment

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

●Collaborate with the sales/business development team to understand customer requirements and use cases, and identify how company's Robotics solutions can address those needs.
● Conduct product demonstrations and presentations to potential customers, showcasing the features and benefits of our robotics solutions.
● Develop proof-of-concept capabilities through ad-hoc software development and mechanical/electrical design with the help of internal engineering teams.
● Work closely with customers to understand their specific use cases and provide expert guidance on the integration of our robots into their operations.
● Create technical proposals and documentation tailored to customer requirements.
● Develop a deep understanding of company's Robotics' products and stay up-to-date with the latest advancements in the field.
● Act as a technical liaison between customers and our internal engineering teams, ensuring a smooth transition from presales to implementation.
● Support the sales team by participating in customer meetings, technical discussions, and addressing customer inquiries.
● Provide feedback to our product development team based on customer needs and market trends.
● Excellent presentation and communication skills.
● Ability to understand and address customer requirements and translate them into technical solution

Requirements:

● Degree with a focus on robotics, mechatronics, or related fields. Background in Computer Science/Electrical Engineering/Mechanical Engineering can be considered as well.
● Strong technical knowledge in their domain and the ability to work with customers.
● Should have at least one of the following:
○ Experience in Python or Javascript or C++. (or)
○ Experience in CAD software such as SolidWorks. (or)
○ Experience in mechatronics design such as working with Arduino or custom PCBs.

Plus Qualifications (Good to have)
● Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud).
● Familiarity with Docker, Jenkins, and other deployment tools.
● Exposure to backend system design to support robotics applications.
● Previous experience in a presales or technical sales role.
● Participation in robotics-related hackathons or competitions.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

20 years of quality service treatment. Well-trained professional management and a family-oriented workplace culture is one of the hallmarks of a successful company. Come and join us!

Job Description

• Service Oriented, Responsible, Team Player
• To ensure prompt and timely pest control servicing at client's premises
• Responsible with good working etiquette
• To provide good quality service to customers
• To carry out pest control inspections and treatments at customer premises and conduct treatments accordingly
• Allowances, Incentives & Overtimes benefits
• Trainings sponsored to develop individual growth
• Opportunity Career Development

Job Requirements

• With driving license preferably
• Minimum of 02 years experience in same field
• Completed at least GCE O'Level or equivalent

Call in to arrange for walk-in interview: 6891 3133

Email resume to: [email protected]

As an intern for the Assurance, your responsibilities include:

• Working as part of an audit team to complete, or assist in the completion of audit tasks which includes financial and statutory audits of companies
• Assist the team to perform analytical review of audit documents
• Assist the team with the preparation of supporting documents to support the opinion in the financial statements
• Assist the team with vouching of audit documents
• Assist the team to preform statutory reviews
• Assist the team to perform administrative works such as referencing, casting, indexing, etc.

Requirments:

• Training will be provided
• You must be a Singaporean or SPR, and able to commit for at least 3 months

• Basic salary $2300 - $2800 + OT + AWS + Variable Bonus

• Working location at Ang Mo Kio

• Working hour: Monday – Friday 8:30am – 5:30pm

• Excellent Welfare & Benefits

• Well Established Company

Job Scope

• Ensure orders are accurate and ready for fulfilment by verifying order details and availability of stock.
• Pick items from inventory according to order requirements, ensuring accuracy and quality.
• Pack products securely to minimize damage during shipping, adhering to company packaging standards.
• Monitor stock levels to ensure items are available for order fulfilment.
• Process returned items in accordance with company return policies.
• Communicate with the customer service team to resolve order-related issues such as delays, product damages, or order discrepancies.
• Maintain up-to-date records in the order management and inventory systems.
• Adhere to all safety protocols while handling products and packaging.
• Work closely with other departments to streamline operations and enhance customer experience.

Requirement

• GCE O Level & above
• 0 – 2 years related experience in warehousing / logistics field

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Basic salary $2300 - $2600 + OT + AWS + Variable Bonus

• Working location at Jurong East

• Working hour: Monday – Friday 8:30am – 5:30pm

• Excellent Welfare & Benefits

• Well Established Company

Job Scope

• Ensure orders are accurate and ready for fulfilment by verifying order details and availability of stock.
• Pick items from inventory according to order requirements, ensuring accuracy and quality.
• Pack products securely to minimize damage during shipping, adhering to company packaging standards.
• Monitor stock levels to ensure items are available for order fulfilment.
• Process returned items in accordance with company return policies.
• Communicate with the customer service team to resolve order-related issues such as delays, product damages, or order discrepancies.
• Maintain up-to-date records in the order management and inventory systems.
• Adhere to all safety protocols while handling products and packaging.
• Work closely with other departments to streamline operations and enhance customer experience.

Requirement

• GCE O Level & above
• 0 – 2 years related experience in warehousing / logistics field

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

The Loan Control and Reporting Team is responsible for ensuring the accurate administration and reporting of loan portfolios. This role involves maintaining compliance with regulatory requirements, preparing internal, regulatory & HO reports, and providing insights to support decision-making processes.

Key Responsibilities

-Ensuring efficient execution of offshored processes, overseeing service level agreements, and quality standards:

• Develop a robust transaction monitoring and reconciliation mechanism where adherence to service levels and outliers can be identified and resolved dynamically.
• Lead collaboration and support efficient execution of offshored processes, overseeing service level agreements, and quality standards
• Develop a robust transaction monitoring and reconciliation mechanism where adherence to service levels and outliers can be identified and resolved dynamically.
• Lead collaboration and support to offshore teams.

-Manage operational incidents tracking, prompt issue resolution, root causes identification; Initiate thematic studies to eliminate incident reoccurrences.

• Have foresight on changes to policies, procedures, and best practices; Design and deliver knowledge sharing sessions to Shared Service Centre.
• Spearhead periodic procedure manual/standard operating procedure reviews with the end-to-end operating model in mind.
• Proactively manage business continuity and operational resiliency planning and testing.
  Identify risks associated with offshored processes, devise strategies to eliminate them and obtain Management buy-in.
• Conduct periodic service level agreement reviews.
• Managing and mitigating risks associated with financial transactions
• Oversee internal controls of offshored processes.
• Ensure offshored processes are compliant with regulatory frameworks.
• Lead department’s risk assessment activities.
• Manage branch specific control activities in a timely and efficient manner.
• Manage internal/external/regulatory audits in a timely and efficient manner.
• Lead and initiate processes improvements to align with new regulatory requirements and/or changes to the internal risk control framework.
• Provide oversight and subject matter expertise on AML and compliance matters.
• Identify key risks associated with operational incidents; initiate fixing root causes to reduce incidents over time.

-Accurate processing of various transactions adherence to banking regulations, policies, and service level agreements to maintain operational excellence:

• Manage timely and accurate processing of transactions not offshored to Shared Service Centre
• Manage exceptions in transactions and report irregularities to Management promptly.
• Ensure preparation and submission of internal, Head Office and regulatory reports to relevant parties is done within allocated deadlines.
• Initiate process improvements in collaboration with relevant stakeholders.
• Oversee preparation and management of productivity matrixes and capacity model.

-Provide subject matter expertise towards projects initiatives.

-Lead management reporting and data analytics initiatives in the department.

-Initiate ideas towards digitization/paperless processing.

-Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience:

• Coordinate communication between Shared Service Centre and relevant stakeholders to efficiently address customer queries.
• Devise a framework to monitor customer service standards and initiate continuous improvements.
• Develop strategies to maintain customer service-related data and drive data analytics.
  Contribute towards new product initiatives by reviewing product papers; provide expertise on process design and risk controls.
• Proactively manage people development, people engagement, job rotation and succession plans in the team(s).
• Perform any other duties assigned from time to time.

Requirements:

• At least 7 years of relevant experience in Loan Operations and reporting
• Proactive self-starter with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Demonstrate strong leadership and people management skills.
• Exhibit a strong and thorough understanding of loan control, administration, and reporting standards.
• Exhibit initiative to devise strategies, deliver value added support, identify problems & propose solutions.
• Possess strong analytical and problem-solving skills, attention to detail.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Suite.

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking a talented Senior Design Quality Engineer (DQE) to lead quality initiatives for our thermal cooling solutions within the electronics and computing industry. The ideal candidate will be responsible for ensuring design and process quality while driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and collaborating across functions, we encourage you to apply.

Key Responsibilities:

• Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production processes.
• Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Strengthen internal quality control processes and improve overall capabilities, particularly in mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive initiatives aimed at maximizing operational efficiency.
• Lead corrective actions for customer-reported quality issues and communicate preventive solutions to relevant stakeholders.
• Streamline quality inspection planning by integrating automation and advanced technologies whenever possible.
• Promote effective communication and coordination with design, production, and other teams to ensure adherence to quality standards.
• Manage task assignments, performance, and development of the quality team, ensuring timely completion of deliverables.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Quality Engineering, or a related field.
• Minimum of 5-7 years of experience in quality engineering, particularly in manufacturing and design quality.
• Proven experience in mechanical processes, including metal stamping, forging, brazing, die casting, CNC machining, milling, and knowledge of tooling and the design/manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and standards.
• Six Sigma certification or equivalent is a plus.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year (includes four round-trip tickets to Singapore annually and separate arrangements for living accommodations).

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking an experienced Senior Supplier Quality Engineer (SQE) to lead quality and process optimization efforts across our supplier network, with a strong focus on mechanical processes (e.g., metal stamping, forging, brazing, die casting, CNC machining, and milling). The successful candidate will work within the electronics and computing sectors, particularly focusing on thermal cooling solutions, ensuring that our suppliers meet rigorous quality standards and process reliability. You will collaborate closely with suppliers to enhance product quality, optimize processes, and drive continuous improvement.

Key Responsibilities:

• Develop and implement systems to monitor and assess supplier quality. Ensure that materials and components, particularly those related to mechanical processes (e.g., metalworking, tooling, fixture and jig design), comply with specified standards. Address and resolve any non-conformance issues.
• Work closely with suppliers to optimize their manufacturing processes, such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive improvements in process yield and consistency to ensure the high quality of materials and components.
• Lead the resolution of abnormal quality issues in collaboration with suppliers, focusing on root cause analysis and the implementation of corrective and preventive actions.
• Perform detailed audits to evaluate suppliers' quality management systems and process capabilities, particularly in mechanical and metalworking processes. Ensure adherence to relevant industry standards, and drive improvement actions based on audit findings.
• Work in partnership with suppliers to develop and enhance their quality processes and manufacturing practices. Ensure that their systems align with company standards, especially in the areas of tooling design and fixture/jig manufacturing.
• Collaborate with internal teams (design, production, procurement) to ensure clear communication of quality expectations and standards.
• Promote a culture of continuous improvement within the supplier network, focusing on enhancing quality management systems and manufacturing practices for metal-based components and mechanical parts.

Requirements:

• Bachelor’s degree in Engineering, Quality Assurance, or a related field.
• Minimum 5-7 years of relevant experience in supplier quality engineering or a similar role within the manufacturing or electronics industry.
• Proven experience with mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling.
• Strong understanding of supplier quality management systems and industry standards.
• In-depth knowledge of metalworking, tooling design, and the manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and negotiation skills.
• Experience with supplier audits, corrective actions, and continuous improvement processes.
• Six Sigma certification (or similar qualifications) is advantageous.
• Willingness to travel and based in China and Vietnam at least 10 months per year. (includes four round-trip tickets to Singapore annually, with separate living arrangements provided)

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments

Our client is a global leader in gateway services, who is seeking to recruit a Trainee Air Hub Lead - Load Control (Location: East). This position is based in Singapore.

Trainee Air Hub Lead - Load Control (Location: East)

Responsibilities:

You will perform Weight & Balance responsibilities for departing flights from Changi International Airport as well as departing flights from other international airports around the globe. Your essential roles are to ensure that the structural weights of an aircraft are within its safety parameters and that each departing flight is in "trim" and balanced within the centre of gravity. You will also be responsible for the completion of the Loadsheet and its related Weight and Balance documentation in accordance to IATA rules and regulations, handling pre-load calculations, load distribution and planning, timely issuance of loading instructions, and timely presentation of loadsheets to pilots before flight departures.

Requirements:

• Diploma in any discipline

• Able to read, write and communicate in English

• Comfortable with shift work

Others:

• Work Week & Shift: 6 days, rotating shift

• Staff transport will be provided for candidates working beyond midnight.

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

[1 year contract, renewable]

As a Software Quality Engineer, you'll enhance software delivery and quality by designing, implementing, and maintaining comprehensive testing coverage from development through production. You'll focus on creating automated test scripts rather than just finding bugs, helping developers improve their own processes. Your role involves working in agile teams, tackling a variety of technical challenges, and performing exploratory testing to identify risks. This position offers rapid career growth and access to cutting-edge technologies and extensive infrastructure.

Responsibilities:

· Build advanced automated test suites to exercise our world-class applications.

· Work with the development and other engineering teams to automate testing, applying risk-based strategy.

· Conduct static and dynamic application security testing (SAST) and (DAST).

· Conduct load and performance testing to identify application bottleneck.

· Conduct research on emerging technologies related to application quality.

· Analyse and decompose complicated software systems and design a strategy to test these systems.

· Work with Product Owner and Business Analyst to craft out user story acceptance criteria.

· Conduct application performance and security testing to ensure we have a robust and secured system in place.

· Implement and maintain regression test suite in QA nightly build.

· Actively refine smoke test suite in Development CI environment.

· Lead system integration testing with other system owners.

· Manage user acceptance testing/alpha testing and defect life cycle.

· Drive continuous improvement in Agile testing practices and tools.

· Ability to interpret the application source code and experience of using different cloud providers services such as AWS, AZURE and GCP

Qualifications:

· Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

· Min 5 years’ experience in one or more of the followings: Application exploratory testing and regression test automation

o Application performance testing

o Application security testing

o Strong analytical skills.

· Meticulous attention to details.

· Good interpersonal skills such as tactfulness.

· Good presentation and listening skills.

· Experience in agile development environment will be an added advantage.

· Experience with open-source automated testing framework like Playwright, Cypress, Robot Framework, Cucumber, Appium, Selenium or enterprise level testing tools (Tricentis QTest/TOSCA, Micro Focus UFT or Micro Focus ALM/Quality Center) will be an added advantage.

· Experience with open-source performance testing tools like K6, JMeter, Locust or enterprise level testing tools (Micro Focus LoadRunner) will be an added advantage.

· Experience with open-source security testing tools like ZAP, Burp Suite, SQL Map, Clair, etc or enterprise level security tools (Mirco Focus Fortify On Demand, Prisma Cloud, Veracode, Nessus or CheckMarx) will be an added advantage.

· Experience to setup the pipeline with CICD tools, such as GitLab, Bamboo and etc.

· Certified Software Testing Professional and/or Certified Software Quality Analyst and/or CREST/OSCP certification will be an added advantage.

The Company

At IRVINS, you'll join Singapore's high growth homegrown consumer food brand expanding quickly on the global stage, with 5 offices and 19 markets worldwide, and a product lineup that redefines the food industry.

Founded in 2008, over the years we have pivoted and evolved from an F&B restaurant into a modern food CPG startup. With IRVINS’ global reach, category and market leadership, and startup mentality, we welcome people with a builder attitude keen on building things from scratch and help turn a homegrown brand into Singapore’s iconic global consumer brand.

The Operations Quality Specialist is responsible for ensuring the quality and safety of products in a food manufacturing environment. This role involves monitoring production processes, conducting quality checks, enforcing compliance with regulatory and internal standards, and driving continuous improvement initiatives to enhance product quality and operational efficiency.

Responsibilities:

Quality Assurance & Control:

• Perform routine quality inspections and audits across all stages of the production process, including raw materials, in-process, and finished products.
• Monitor adherence to Good Manufacturing Practices (GMP), Standard Operating Procedures (SOPs), and food safety protocols.
• Review the tests method and analysis using established quality control methods, ensuring products meet defined specifications and standards.
• Responsible for the Batch record review and perform the release of the product. Work closely with production and supply chain team to ensure the market demand is fulfilled.
• Document and report non-conformities and collaborate with relevant teams to implement corrective and preventive actions.
• Support the new product initiative with different stakeholders, ensure the quality of the product is compliance to the product specification
• Managing the equipment calibration used in QC & Production, to ensure the calibration is up to date and maintained.
• Review and manage the GMP audit, to ensure the GMP requirement is maintained and at audit ready status.

Regulatory Compliance:

• Ensure compliance with GFSI standard and regulations (e.g. BRCGS, FDA, HACCP) and company policies.
• Assist in preparing for and participating in regulatory and third-party audits.
• Maintain accurate and up-to-date records for traceability and regulatory purposes.

Process Improvement:

• Identify areas for quality improvement and work closely with production teams to enhance processes.
• Participate in root cause analyses and contribute to continuous improvement initiatives.
• Develop and deliver training sessions for staff on quality standards and food safety practices.

Collaboration & Communication:

• Serve as a liaison between the Quality Assurance and Operations teams to ensure seamless communication and alignment on quality objectives.
• Provide feedback and recommendations to production staff and management on quality-related issues.
• Support new product development and changes in production by evaluating potential quality impacts.

Join us at Mastermark!

Mastermark is a leading bird control and wildlife specialist. We provide bird control solutions, animal rescue and management, along with wildlife consulting services locally and overseas.

What you will do:

• Learn about the intricacies and be well versed with the technicalities of bird control
• Bird proofing of buildings and premises, both commercial and residential
• Installation of bird netting and bird spikes
• Work at heights from an elevated work platform or high floors

Our ideal person should have:

• Class 3 driving license required
• Love and enthusiasm for birds and wildlife
• Be physically fit and able to work at heights for long periods
• Relevant technical skills (handy with hand tools and power drills)
• A good team player
• Work at Heights/MEWP certification will be an added advantage
• Singaporean/PR

Benefits:

• Annual Leave
• Medical
• Dental

Compensation for this position will be competitive and will reflect your years of relevant experience and expertise.

If this sounds like a career path you'd want to partake, please apply! Shortlisted applicants will be contacted via phone call/ WhatsApp within 14 days.

Position:Security Officers

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Who we are

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000​ and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry​

Job Description

1. Monitoring Production Processes: Ensuring that all manufacturing processes comply with established standards and regulations. This involves frequent inspection of equipment, facilities, and procedures to identify any deviations or potential issues.

Quality Testing: Conducting regular quality tests on raw materials, in-process samples, and finished products. This may involve various tests such as sensory evaluation, chemical analysis, and microbiological testing to ensure that products meet safety and quality specifications.

Documentation and Record-Keeping: Maintaining detailed records of quality tests, inspections, and any deviations observed during the production process. Documentation is essential for traceability and compliance with regulatory requirements.

Troubleshooting and Problem-Solving: Identifying the root causes of quality issues and implementing corrective actions to prevent recurrence. This may involve working closely with production teams to address process inefficiencies or equipment malfunctions.

Training and Education: Providing training to production staff on quality control procedures, food safety practices, and regulatory requirements. Ensuring that all employees understand their roles in maintaining product quality and safety.

Continuous Improvement: Participating in continuous improvement initiatives to enhance quality control processes and optimize production efficiency. This may involve implementing new technologies, adopting best practices, and staying updated on industry trends and advancements.

Compliance with Regulations: Ensuring compliance with local regulatory requirements, such as those set by the Singapore Food Agency (SFA) and other relevant authorities. This includes staying updated on changes to regulations and ensuring that manufacturing processes align with current standards.

Requirements:

1. Educational Background: A bachelor's degree or higher in food science, food technology, microbiology, chemistry, or a related field. Some positions may require specific certifications or training in food safety and quality management systems.
2. Experience: Previous experience in a quality control or assurance role within the food manufacturing industry is often preferred. This could range from entry-level positions for recent graduates to mid-level or senior roles requiring several years of relevant experience.
3. Knowledge of Food Safety Regulations: Familiarity with local and international food safety regulations and standards is essential. In Singapore, this includes regulations set by the Singapore Food Agency (SFA) as well as international standards such as ISO 22000 and Hazard Analysis and Critical Control Points (HACCP).
4. Analytical Skills: Strong analytical skills are necessary for conducting quality tests, interpreting data, and identifying trends or deviations in production processes. Proficiency in statistical analysis and data interpretation may be required for more advanced roles.
5. Attention to Detail: A keen attention to detail is crucial for conducting thorough inspections, identifying quality issues, and ensuring compliance with quality standards and specifications.
6. Communication Skills: Effective communication skills are important for collaborating with cross-functional teams, documenting quality issues, and communicating findings and recommendations to management.
7. Problem-Solving Abilities: The ability to troubleshoot quality issues, identify root causes, and implement corrective actions is essential for ensuring continuous improvement in quality control processes.
8. Teamwork and Collaboration: The ability to work effectively as part of a team is important in a production environment. Quality control personnel often collaborate closely with production, engineering, and quality assurance teams to maintain product quality and safety.
9. Adaptability: The food manufacturing industry is dynamic, and individuals in quality control roles must be adaptable to changing circumstances, such as new product introductions, process improvements, or regulatory changes.
10. Computer Skills: Proficiency in using computer software for data analysis, documentation, and reporting is typically required. This may include spreadsheet software, statistical analysis tools, and quality management software.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
  
• We empower our employees to manage their financial well-being and help them plan for the future
  

The Wealth Control Analyst is accountable for management of complex/critical/large professional disciplinary areas. The Wealth Control team fosters a culture of control and customer centricity and accountability by leading efforts to identify, anticipate and mitigate regulatory, reputational, and operational risks. This role is responsible for supporting the business in the MCA Program through implementation of effective control design and monitoring strategies to create a robust, comprehensive, and sustainable risk and controls management and monitoring framework. You will also be performing business self-assessment testing on controls over various Wealth Sales and Distribution activities.

You will also collaborate with Regional and Country MCA coordinators and business process owners and support the identification, design, documentation and assessment of the quality of suites of Key Controls, Monitoring/Assessment mechanisms to mitigate significant operational risk types for Country Consumer.

As a First Line of Defense, you will need to build trusted relationships with Business Leaders, Process Owners, control colleagues as well as Second and Third Line partners.

This role is part of the Singapore Wealth Controls team and reports to Asia South Wealth Controls Head.

Key responsibilities

• Serve as MCA Coordinator for the Wealth Sales and Distribution Assessment Unit (AU) and support on MCA activities for other relevant AUs.
• Perform regular MCA testing and review on Controls Monitoring steps relating to Wealth Sales and Distribution activities.
• Work with SMEs to monitor and track embedding Key Automated Application Controls (KAACs), Regulatory Mandatory Addendum (RMA) and Digital Monitoring Tools (DMTs) within MCA.
• Track timely completion of key MCA activities by testers for the relevant AUs.
• Perform AU related activities such as mapping of issues to ARCMs, quality of documentation, quality of monitoring and testing.
• Participate in CitiRisk and Controls (CRC) system design initiatives including UATs and monitoring of key system related issues impacting users.
• Support Quarterly Risk Assessments (QRAs) and Annual Risk Assessments (ARAs) related activities for AUs.
• Assist in identifying automation opportunities from MCA data via data analytics and drive the execution of automation for controls and monitoring and embedding them into MCA.
• Where appropriate, assist with the development of thematic testing/assessment of Key Control suites based on Standard MCA Profile (SMP) and Enterprise MCA Profile (EMP) content.
• Drive a strong control culture and ensuring permanent controls readiness through proactive risk management and issue self-identification.

Qualifications:

• 5-10 years of relevant experience with strong strategic, analytical and project management skills
• Experience in Risk & Control or audit/advisory in a large financial institution or professional services firm.
• Experience using risk and control systems (i.e. CitiRisk and Controls)
• Strong understanding of Retail/Wealth Management/Insurance products
• Excellent presentation and communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to Senior Management.
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment
• Resourceful, meticulous and detail oriented
• Ability to work independently, interface and execute with a sense of urgency and to deliver on tasks effectively and efficiently
• Strong stakeholder management skills with an ability to influence, negotiate, persuade and adapt

Education:

• Bachelor’s/University degree or equivalent experience

Job Description

• Industry/ Organization Type: Marine Technology Service Provider
• Position Title: Administrative Assistant (Inventory control)
• Working Location: West – Tuas (Nearest MRT: Tuas Link) – Requires taking a few bus stops to reach the company
• Working Hours: 5 days (Mon-Fri: 8.30 am-5.30 pm)
• Salary Package: Up to SGD2800 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Maintain accurate records of inventory levels and ensure the database is up-to-date.
• Regularly review stock levels and usage trends to prevent overstocking or shortages.
• Coordinate with the procurement team to order necessary items before stock runs low.
• Prepare and manage detailed reports on inventory operations, adjustments, and issues for internal use.
• Document and update inventory procedures and policies to enhance workflow efficiency.
• Assist in processing incoming and outgoing orders, ensuring that all transactions are recorded promptly and accurately.
• Schedule and coordinate the delivery of goods, liaising with suppliers and logistics partners.
• Conduct regular checks to ensure the quality and condition of inventory items.
• Report any discrepancies or issues with delivered goods to the relevant parties immediately.
• Work closely with other departments, particularly the finance and operations teams, to align inventory needs with budgetary constraints and operational requirements.
• Provide administrative support during inventory audits and end-of-year stock takes.
• Identify opportunities for improving inventory processes and contribute to the implementation of new systems or technologies that enhance inventory management.

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training is provided to an inexperienced candidate
• Familiar with Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69068 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Senior Software Quality Analyst (Contract)

Salary : $5000 to $10000

Job Description & Requirements

· Develop and maintain automated test framework on Java

· Expertise in Test lifecycle including Requirement Analysis, Identifying Test Scope,Designing Test cases,Executing Test cases, and tracking defects till closure

· Have worked in Agile project models

· Familiar and equipped with agile testing experience in scrum-based/Kanban based projects.

· Experience in scrum ceremonies like backlog grooming and refinement, sprint planning, daily scrum, sprint review, sprint retrospective etc

Requirements:

· QA analyst with minimum of 7 years’ experience in test automation preferable in financial services domain

· Good to have knowledge and experience in Equities or Derivatives trading

· Testing experience with Industry standard APIs used in Financial Services domain (e.g. Financial Information eXchange (FIX), FIXML, REST)

· Experience in test automation framework using BDD framework with Cucumber & TestNG

· Experience on Selenium Web Driver, Postman(API Testing)

· Experience on Build and Configuration Tools like MAVEN

· Experience on CI/CD Tools like Jenkins and version control via BitBucket or GitHub

· Good understanding of Java Libraries - REST Assured

· Have used IDEs like IntelliJ and Eclipse

· Programming Languages - Core Java

· Working knowledge of proprietary or industry standard tools such as Tricentis Tosca, VeriFIX, is a plus.

· Able to guide and mentor junior test resources

· Ability to communicate clearly both in writing and verbally

· Excellent stakeholder management skills to engage across various departments such as Technology,Operations and Business

· Team player with a collaborative mind-set