Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff and Head of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Degree from a recognised tertiary institution
• Minimum 5 years and above working experience in service quality / patient experiences preferably from a govt healthcare institution and or relevant disciplines
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to

[email protected]

Subject: Patient Relations Manager

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Perform daily inspection on parts and product quality - testing and performing check including recording of result
• Dealing with internal team on quality issue and raise internal rejection report and updating the status into system for engineers action
• Prepare certification report and quality report
• Perform measurement on parts and functional test on parts
• Support cross function section in case of manpower shortages
• Report daily result and communicate with supervisor and engineers on the daily issues for improvement
• Provide feedback to supervisor and engineer on day to day Job constrain and area that needs improvement.

REQUIRED:

• Above 1 year of experience in quality control, involve in inspection / functional and measurement experience
• Capable in understanding and reading drawing specifications and details.
• Able to communicate in English and ability to communicate well. (express or articulate issues and problems well)
• Able to work in 12hours shift and able to accept any change in work based on rotation

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014 we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

The Security Penetration Tester at Employment Hero is essential in safeguarding sensitive data and ensuring the security of the company’s systems. This role involves proactively identifying, testing, and mitigating security vulnerabilities across applications and infrastructure and is crucial to the success of our mission. By feeding insights back into the development lifecycle, the Security Penetration Tester will help strengthen Employment Hero's defences and plays a pivotal role in supporting the continuous improvement of the Employment Hero’s security strategy.

This role can be based remotely in Australia, Singapore or Taiwan. Candidates should have full working rights in that respective country.

As our Security Penetration Tester, you will:

• Conduct penetration testing on web applications, networks, mobile platforms, and cloud environments
• Simulate real-world cyberattacks, including vulnerability assessments, social engineering, and physical security evaluations
• Identify, analyse, and document security vulnerabilities and recommend mitigation strategies
• Work closely with IT teams, engineers, and management to implement security measures and close gaps
• Stay updated on the latest cybersecurity trends, attack techniques, and security tools
• Prepare detailed reports that clearly communicate findings, risks, and remediation plans to both technical and non-technical stakeholders
• Participate in red team exercises, security audits, and incident response simulations
• Identify gaps in people, processes, and technologies
• Vulnerability research on certain high-value applications or systems
• Develop proof-of-concept exploits to demonstrate how vulnerabilities can be exploited

You will bring:

• A minimum of 3 years’ experience in a penetration testing environment
• Possessing OSCP is a must, with other offensive security certificates highly favourable
• Strong communication and presentation skills
• In-depth knowledge of common offensive security tools (Burp Suite, Cobalt Strike, Metasploit)
• Strong consultative skills, enabling effective communication of complex concepts to both technical and non-technical audiences
• Meticulous attention to detail
• A strong desire to learn and expand knowledge in the field of information security

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including:

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in September 2025.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Job Description

• Industry/ Organization Type: Manufacture of Electrical Power Distribution, Control and Automation Systems
• Position Title: QA Engineer (Electrical Engineering)
• Working Location: Tuas Crescent (Transportation Provided)
• Working Hours: Monday – Friday, 8.15am – 5.45pm
• Salary Package: Up to $3,500 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Conduct inspections on incoming and outgoing parts as per established specifications and procedures.
• Maintain and manage quality records and data accurately.
• Identify quality issues and report them to relevant management for corrective actions.
• Ensure segregation of non-conforming products to prevent mix-ups before final disposition.
• Authorize the rejection of unsatisfactory parts and approve the release of conforming parts for storage and delivery.
• Perform routine tests and checks on switchboards manufactured in the workshop.
• Handle the testing and commissioning of switchboards on-site or on vessels, ensuring customer satisfaction and addressing any quality complaints or warranty claims.
• Conduct and oversee official tests that may require the presence of surveyors, consultants, or customers.
• Support the QA Manager in fulfilling quality objectives and responsibilities.
• Uphold high standards of cleanliness and organization within the QA Department.
• Adhere strictly to safety protocols during all tasks.
• Ensure all inspection instruments are calibrated and in proper working condition.
• Proactively initiate actions to prevent product non-conformity.
• Recommend and implement solutions to problems identified and verify the effectiveness of these solutions.
• Manage the processing and delivery of non-conforming products until all issues are resolved.
• Follow established Quality Management System procedures to ensure compliance and control.
• Perform additional duties as assigned by supervisors.

APPLY NOW!!!

• Minimum Diploma in Electrical Engineering or a related field.
• At least 1 year of experience in quality control or assurance, preferably in electrical or switchboard manufacturing.
• Ability to interpret technical documents and adherence to safety and quality standards.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #72150 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview

Candidates are required to be an enthusiastic, proactive and motivated individual with real passion for new age digital transformation profession who would work closely with our Division Manager and (internal / external) stakeholders to ensure the successful delivery of services.

To succeed in this role, the PMO should possess the quality of a PMO professional who will have a proven track record in planning, coordination, and management of large-scale banking projects, ensuring timely and successful delivery. You would also work closely with the client’s internal/external stakeholders to track and implement solutions that relates to quality or process requirements.

Key Area of Responsibilities (KAR):

• Project scheduling and resource planning, considering dependencies.
• Management of project issues and document creation for management reporting.
• Setting evaluation criteria (e.g., Critical Points) and coordinating with related departments (e.g., IT, Compliance).
• Responding to regulatory requirements and supporting administrative tasks.
• Regularly reporting on progress, challenges, and solutions to leadership.
• Planning: Project scheduling and resource planning for projects overall considering dependency of each of them.
• Management of project issues
• Document creation and related adjustment in management reporting
• Setting CP or other criteria for evaluation
• Coordination with related departments and managements throughout the Bank (Front Office, Transaction banking, Compliance, IT, etc.)
• Responding to the authority’s requirements changes and updates.
• Support for other administrative tasks and other adhoc duties.

Requirements:

• Proven experience in PMO roles, particularly in large-scale banking or financial services projects.
• Strong understanding of project scheduling, resource planning, and issue management.
• Knowledge of regulatory requirements in the banking sector, including compliance and risk management.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and senior leadership.
• Ability to manage multiple projects simultaneously, with a keen attention to detail and a proactive approach to problem-solving.
• Able to commence work within short notice

· Minimum Bachelor’s Degree in Computer Science / Information Technology / Computer Engineering or equivalent

· Minimum 4 years of experience in the following technical platforms:

o Operating Systems: Linux, Unix and/or Windows

o Middleware Technologies: BMC Control-M, Axway CFT/Secure Trasnsport/Sentinel

o Monitoring and Data analytics tools: OMI, ServiceNow, Geneos

o Scripting tools: Java, Unix Shell, Python, PowerShell, perl

· Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes

· Experience in one or more of the following technical platforms:

o Kubernetes, Ansible, Elastic Search, Rundeck, GIT

· Excellent communication (written and verbal), interpersonal and logical skills.

· Customer oriented and a strong team player.

· Ability to work in a team and individually.

Key Responsibilities:

• Understand the product roadmap and conduct testing in alignment with the established QA process.
• Collaborate with the test lead to devise and implement test strategies for assigned applications/projects.
• Adhere to QA frameworks, principles, and guidelines at all times.
• Apply Agile testing methodologies effectively and efficiently.
• Meet Sprint/Project timelines, resolve deviations with the scrum master, or escalate issues to the test lead.
• Ensure timely submission and review of deliverables, including feature files, test cases, test results, automated test scripts, and regression test reports.
• Address domain, application, functional, and technical issues in collaboration with the test lead.
• Actively participate in all Scrum ceremonies, including daily stand-ups, sprint planning, and retrospectives.
• Provide realistic estimates during Sprint Planning to ensure smooth project execution.
• Upload and maintain all test artifacts in Zephyr/Test Management Tool and Teams, adhering to QA guidelines.
• Share End-of-Day (EOD) status updates and sign-off requests in standard formats for approval by the test lead.
• Ensure compliance with QA KPIs and conduct regular evaluations with the test lead to keep the squad on track.
• Innovate and recommend solutions to improve QA capabilities, processes, and frameworks.
• Work closely with the test lead to implement new solutions and improve existing processes based on feedback and experience.

Skills & Qualifications:

• 6–8 years of experience in using open-source automation tools for functional and non-functional testing, including Web/Mobile, API, and DB testing.
• 5+ years of hands-on testing and automation experience, particularly with dashboards, reporting, workflows, and related applications (frontend and backend).
• Proficiency in test automation development using Java, Selenium WebDriver, Cucumber, REST-Assured, and JMeter (or similar tools).
• Expertise in writing BDD scenarios.
• Experience building CI pipelines using Jenkins.
• Experience with performance testing for applications with high data volumes.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Salary: up to 3.5k

Duration: 1 year

Working Dys & Hours: 12 hour shifts, 2-2-3 pattern

Location: Tuas (islandwide pick up)

Job Description:

• Manage own time, professional development and be accountable for own results.
• Interpret and evaluate data in terms of accuracy, precision, trends, and potential Good Manufacturing Practices {also cGMP} impact and recommends appropriate corrective action where necessary.
• Work effectively in a fast-paced, customer-oriented, team laboratory environment to analyze raw materials and packaging samples in support of the company's quality program in the chemistry laboratory.
• Complete training activities and maintains records, equipment, basic lab supplies, and re-agents in accordance with {Current} Good Manufacturing Practices {part of GxP} requirements.
• Participate in laboratory investigations as required.
• Prepare Quality Performance Review.
• Adhere to safe work practices, such as wearing appropriate personal protective equipment including lab coat, safety glasses, and gloves.
• Perform equipment verification and calibration in accordance to procedures.
• Maintain area and equipment in clean, safe, functional order.

Job Requirements: Min Diploma in sciences, has min 1 year experience in pharmaceutical

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Roles & Responsibilities

a) Perform environmental control/enforcement support to the team.

b) Identify any foreseeable risk of pollution arising from the workplace or work processes.

c) Propose practical action to eliminate any foreseeable ill-health, prevention of pollution at workplace.

d) Any other ad hoc duties required or assigned by Management that are relevant to the project.

Requirements

• Registered ECO (NEA)
• At least 2 years of relevant working experience
• knowledge of all relevant environmental policies, legislations, and guidelines, independent, with strong discipline and accountability.

The Pest Control Technician will assists the management of Pest Control operation duties as directed by the manager. This includes managing resources, work procedure and work incidents. The candidate is also required to improve work processes and service quality for the organization and clients as part of his role in performing operational duties.

StemiGen Therapeutics is a Singapore biotechnology start up with a focus in the manufacturing of mesenchymal stem cells for clinical applications for regenerative medicine to meet the needs of aging societies worldwide. The company is seeking three suitable candidates to join the Team:

Job Responsibilities:

- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.

- Support the design and development of quality procedures, processes, and standards to ensure alignment to quality policy and local regulatory guidelines.

- Provide technical assistance to production on quality and process improvements and perform troubleshooting when necessary.

- Responsible to write and/or update all relevant documentation for project activities.

- Support quality manager during internal and external audit.

- Conduct QC test for every batch of raw material, in-process and finished product.

- Execute the technical transfer and validation protocol for QC assays.

- Assist in the implementation of new assay methodologies and the associated instrumentation.

- Proper issuance and filing of documents in accordance with GxP documents.

- Perform equipment monitoring and basic housekeeping.

- Perform routine clean room sanitization task to maintain the cleanroom ISO standards.

- Identify and facilitate continuous improvements.

- Maintains inventory and submit purchase requests as needed.

- Any other tasks / projects assigned by supervisor.

Job Requirements:

- Degree in biomedical science/biotechnology or related discipline.

- 1 – 3 years working experience in QA/QC role or relevant work experience in similar manufacturing industry or cleanroom environment.

- Proven experience in cGMP, FDA regulations and ICH Guidelines regarding the manufacture of biological products.

- Good knowledge in quality assurance tools, concepts, and methodologies.

- Experience in writing and/or review of GxP documents to ensure good

documentation, data integrity, GxP and regulatory requirements are met.

- Experience in cell/gene therapy is preferred.

- Expertise in cell culture, flow cytometry and molecular biology.

- Self-initiated, able to work independently and in a team.

- Ability to communicate at all levels.

Welcome to the dynamic world of LAI Games, a leading Singapore-based game studio at the forefront of revolutionizing arcade entertainment. As a key player in the industry, we pride ourselves on crafting immersive and thrilling gaming experiences that captivate players worldwide. We develop our games in-house, often in collaboration with top-tier video game creators and integrating the newest hardware from renowned technology suppliers in our arcade games. We are dedicated to pushing the boundaries of innovation.

Join us on this exhilarating journey as we seek a hands-on Software QA Lead to strengthen our team in creating the next generation of thrills!

Our QA Engineers are the masters of our products – they know every mechanic inside and out, having been with the product every step of the way from prototyping to production.

What You’re Responsible For

• Create detailed, comprehensive, and well-structured test plans and test cases for web applications and games
• Estimate, prioritize, plan and coordinate testing activities such as release candidate testing
• Design, develop and execute automation scripts using open-source tools
• Identify, record, document thoroughly, and track bugs, including steps to reproduce them, possible causes and triage severity levels.
• Perform thorough regression testing when bugs are resolved
• Assist the development team with verifying bug fixes and deeper debugging of issues
• Take ownership of verifying release builds, ensuring that our products are released bug-free
• BE a positive and active contributor to the team by continuously looking for opportunities for improvement of processes and skills.

What We’re Looking For

• 3+ years of quality assurance, ideally in Games development and/or Web Application development.
• 2+ years of experience in Games development and/or Web Application development.
• Ability to lead a team of testers.
• Experience in C/C++, C#, Python, React, experience with Unity, Unreal.
• Familiarity with automated testing suites such as Selenium, Playwright, Pytest.
• Great attention to detail
• Experience with smoke testing, regression testing, stress testing, exploratory testing and testing edge cases, corner cases, etc.
• Solid planning, documentation, problem solving and critical thinking skills.
• Familiarity with software development methodologies including Agile, and experience working in Agile environments, version control systems, software test frameworks, and software testing techniques.
• Strong analytical thinking and problem-solving skills and a commitment to delivering high-quality results.
• Able to work autonomously.
• Excellent communication skills and the ability to collaborate effectively with multidisciplinary teams.
• Able to work under tight deadlines and respond to changing business and technical conditions.

Qualifications / Education

• Bachelor’s or master’s degree in computer science, computer engineering, or equivalent field.

Besides working with an awesome team, in an arcade, and making games, we also offer:

• Competitive salary
• Performance bonus
• Training and education programs
• Private medical, dental, and life insurance coverage
• Flexible working hours
• Quarterly self-directed personal development days
• Finish work early every Friday afternoon for social drinks and games
• Work in a dynamic, creative arcade/workspace
• Team events - being a part of the out-of-home entertainment industry, we like to have frequent team events and enjoy what the industry has to offer

LAI Games is a global company committed to growing our employees along with the business. We’ve worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunities for professional growth.

COMPANY DESCRIPTION

We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.

RESPONSIBILITIES

• Review and approve Welding Procedure Specifications (WPS) and Procedure Qualification Records (PQR).
• Provide guidance and technical support to welding inspectors, supervisors, welders and other members of the project team.
• Perform inspections of QAQC activities such as welding works, NDT tests, hydrostatic tests, valves passing tests, coating applications, heat induction bending, cold bending, etc. to ensure compliance with project specifications, and standards (AS2885, ASME, API, ISO).
• Review and maintain accurate inspection records, including welding logs, inspection reports, and certifications.
• Identify and document welding defects and recommend corrective actions.
• Lead the technical discussions with client and project consultant and assist with regulatory audits, providing detailed documentation and addressing queries.
• Recommend process improvements to enhance welding quality and efficiency.
• Able to work independently in a fast paced environment and able to handle multi-task and ad-hoc assignments.
• Perform other duties or tasks as assigned by immediate supervisor or HOD.

• Certification as a Senior Welding Inspector (e.g., AWS, CSWIP).
• Degree or Diploma in Mechanical Engineering will be an added value.
• Familiarity with relevant codes and standards (e.g., AS2885, ASME Section IX, API, ISO).
• Minimum 6 years of experience in pipeline construction, pipe/fitting welding, testing and commissioning works.
• Advanced certifications in NDT or welding technologies are highly preferred.
• NDT and coating inspection certifications are a strong advantage.
• Prior experience in the oil & gas industry is preferred.

• 6 days' work week
• Preferably possess a valid Class 3 license
• Ability to work independently in a dynamic, high-paced environment.

Other Benefits

• Annual leave starting from 14 days
• Corporate Telecommunication Scheme with exclusive sign-up benefits for personal telecommunication plans
• Access to Medical Teleconsult services for quick and easy healthcare consultations
• Comprehensive medical benefits, including dental care and company provider health screenings
• Portable Medical Benefit Scheme (PMBS) with monthly contributions directly to your Medisave account, ensuring your long-term healthcare security

Job Description

• Perform biochemistry, analytical, and raw material testing for lot release.
• Ensure compliance with quality standards and procedures
• Handle housekeeping duties in the lab.
• Perform Quality Tag Out for laboratory equipment (e.g., freezer, water bath).
• Support lab operations including:

1. Method Transfer
2. Equipment qualification, calibration, cleaning, and maintenance
3. Purchase and receipt of reagents/consumables
4. Waste management
5. Reagent/media preparation
6. Critical reagent management
7. Document management

• Review lot release data and identify discrepancies.
• Participate in lab investigations for testing discrepancies.
• Ensure laboratory and documents are regulatory compliant and inspection-ready.
• Assist in writing SOPs, change plans, and document revisions.
• Complete and review GMP documentation (data sheets, LIMS software).
• Perform QC sample receipt, assay, and release procedure
• Support audit preparation and audit-related activities
• Understand test procedures and requirements (USP, JP, EP).
• Perform 12-hour shift work.

Requirements:

• Minimum NITEC/Higher NITEC/Diploma in Chemistry/Chemical Process Technology/Chemical Engineering or any related course of study
• Experience in Chemical Lab Analysis in Chemical Manufacturing Plant/Pharmaceutical Chemical Plant is preferred but candidates without experience are welcome to apply as training will be provided
• Able to perform 12 hour shifts

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: QA Engineer / Quality Assurance Engineer
• Working Location: Serangoon
• Working Hours: 5 days (Monday to Friday, 8.30 AM - 6 PM)
• Salary Package: Basic Salary up to $5,500 + OT + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Ensure that ISO13485 and FDA 21 CFR Part 820 systems are adequately maintained, and continuous improvements are implemented
• Coordinate with various functions to ensure awareness and understanding of the Quality Management System.
• Plan and coordinate gap analysis exercises and provide advice on bridging the gap
• Manage and oversee quality audits by plan and ensure quality audits findings and recommendations are rectified and implemented
• Apprise management of quality audit findings and corrective actions taken
• Ensure that the procedures and processes prescribed by the Quality Management System are in place and implemented per requirement
• Review the Quality Management System periodically to assess continued suitability and areas of possible improvement
• Arrange for ISO13485, ISO14971 and FDA 21 CFR Part 820 awareness training and further refresher training as needed
• Coordinate and plan work of external audit such as Customer, ISO certification and Regulatory bodies
• Ensure that systems and procedures are in compliance with ISO13485, ISO14971, FDA 21CFR Part 820, and GDP requirements
• Mentor / supervise as assigned and ensure timely and accurate completion of quality projects
• Support Plant wide audit/ inspection activities and special projects, as assigned
• Able to travel for suppliers/customers visits
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Bachelor’s Degree in Quality Management or Electronics Engineering
• At least 3 years of working experience in Quality Management Systems, and in a manufacturing environment
• Excellent hands-on knowledge of Quality Management Systems primarily in ISO 13485 and FDA 21 CFR Part 820
• Lead, mentor and facilitate problem-solving and quality improvements
• Establish controls system required in ISO13485 & FDA registered facility
• Strong communication and interpersonal skills
• FDA Inspection experience preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65191 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

JD QA Executive – 1 year Contract

Reports to: Quality Assurance Manager

Main duties and responsibilities

1. Product Quality Management

a. Conduct product cuttings on core ingredients as per Brand Standards requirement to ensure product quality.

a. Assist the team in conducting product test of alternative ingredients/packaging material on our recipe/processes.

b. Assist in conducting sensory evaluation on alternative core ingredients.

2. Restaurant Quality Management

a. Conduct restaurant food safety compliance check on critical restaurant stores as well as support for restaurant food safety audit program.

b. Investigate and troubleshoot all matters relating to product quality and food safety in the restaurant and follow up with suppliers for any corrective action.

c. Conduct training to restaurant team members in relating to product quality and food hygiene.

d. Work closely with operations team to finalise SOPs.

3. Any other ad-hoc duties and responsibilities assigned by Reporting manager.

Knowledge, Skills and Requirement

- Tertiary qualification in Food Science or similar relevant equivalent

- Great interpersonal and communication skills

- Good proficiency in written and spoken English and Mother Tongue language

- Good knowledge and proficiency in the use of Microsoft office – Words, Excel, PowerPoint

- Able to work independently and collaboratively with internal and external stakeholders

- Working knowledge of HACCP and/or GFSI food safety standards will be added advantage

- Have food safety auditing experience in F&B industry

- Possess a positive attitude and learning mindset

- Minimum 1 years of experience in relevant food related industry

Quality Assurance Inspectors examine products to ensure that they meet customer requirements and do not contain defects. Their job duties may include in-process inspection, in-coming inspection and/or out-going inspection.

A strong understanding of the industry

A successful Quality Inspector candidate will have various prerequisite skills and qualifications that typically include:

● Basic computer skills

● Documentation skills

● Written and verbal communication skills

● Attention to detail

● Ensure products meet customer expectations and demand

● An understanding of industry safety standards

● Ability to work well with others

● Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping

● Ability to analyse the quality and performance of a product

● Resolve quality-related issues in a timely manner.

● Measure product dimensions, examine functionality and compare the final product to the specifications.

● Able to make lot judgement

● Reject all products and materials that fail to meet quality expectations.

● Reporting skills

Requirements:

One to two years’ quality inspector experience Good math and technical skills.

Strong understanding of quality control standards and testing techniques. Knowledge of ISO 9001:2015 quality management systems is desired

Full Time

Location: Jurong

DUTIES AND RESPONSIBILITIES

1. Develop, implement and maintain quality management systems based on ISO standards.

2. Oversee the day-to-day quality control operations, ensuring compliance with established standards and procedures.

3. Providing guidance, training, and support to ensure consistent quality outcomes to quality control inspectors and technicians

4. Conduct regular audits and inspections to identify areas for improvement, non-conformities, and opportunities for enhancing quality processes.

5. Collaborate with production, engineering, and other departments to establish and enforce quality standards at all stages of the product lifecycle.

6. Enhance the development and execution of quality control plans, including sampling techniques, testing methodologies, and documentation procedures.

7. Manage the documentation of quality control activities, including inspection reports, test results, and corrective action plans.

8. Monitor and analyse quality metrics to track performance and identify trends, presenting findings to management and suggesting improvement strategies.

9. Stay up-to-date with the latest developments in ISO and OCO certifications, as well as industry best practices, and incorporate them into the quality management system.

10. Co-ordinate ISO audits by external certification bodies, ensuring all necessary documentation is in place and readily accessible.

Qualifications and experience:

· Bachelor's degree in a relevant field (Quality Management, Material Engineering, Manufacturing, etc.); advanced degree or certifications are a plus.

· Minimum of 3 years of experience in quality control, with a focus on ISO certifications.

· Strong understanding of ISO 9001 Standards, with the ability to interpret and implement their requirements effectively.

· Knowledge on Component FAI / PPAP / PSW from supplier are a plus

· Must be able to write and communicate in Mandarin and English as the position requires liaison and communication with China counterparts on equipment and material matters

· Proven experience in managing quality control teams, driving continuous improvement initiatives, and fostering a culture of quality excellence.

· Proficiency in quality control methodologies, statistical analysis, and root cause analysis techniques.

· Excellent communication skills, both written and verbal, with the ability to present complex technical information to diverse audiences.

· Detail-oriented mindset with exceptional organizational and problem-solving abilities.

· Familiarity with quality management software and tools.

· Strong leadership skills and the ability to collaborate effectively across departments.

Personal Qualities:

· Proactive, driven and resilient

· Able to work independently and as part of cross-cultural team

· Meticulous, accurate and attention to detail

Responsibilities

• Prepare, count and distribute components to production team for monthly production usage
• Monitor component stock levels and report to Production Manager monthly
• Execute daily in-bound goods into warehouse effectively
• Perform inspections with QC team to ensure components' quality adhere to standards and prepare report for the Production Manager
• Maintain accurate production documentation
• Utilize Microsoft Office, especially Excel, for data tracking and reporting
• Support production planning and control processes with the Production Manager
• Perform any other ad-hoc projects or tasks to be assigned by the HOD/ Management from time to time

Requirements

• Diploma in mechanical/electronics engineering or any relevant ITE cert/Technical skills certificate or 1-year work experience in electronics industry
• Able to read and understand electronic schematics and user diagnostic tools such as multimeter, oscilloscope and LCR meter
• Computer literate (Excel and Word)
• Good team player, possess initiative & ability to work independently
• Knowledge of SAPB1 Module is preferred but not a must
• Knowledge of ISO 9001 will be an advantage
• Only applicants that do not need a work pass need apply

#NEW#Software Mobile App QA Engineer - 12 Months Rolling

Our client is an innovative, Singapore-based startup specializing in digital handwriting and note-taking applications. Their product boasts over two million users worldwide and has achieved significant success in APAC, North America and Europe. The team comprises experienced software engineers from leading tech firms like Google and Microsoft.

Role Overview:
The Software QA Engineer will be crucial in ensuring the quality and reliability of the products across iOS, Android, and web platforms. Given the client’s engineering teams and user base in mainland China, it is essential that candidates are fluent in Mandarin (reading, writing, and speaking). This proficiency is vital for effective communication with Mandarin-speaking engineers and users who may have limited English skills.

Key Responsibilities:

• Conduct manual testing on the iOS, Android, and Products in web versions to ensure high performance and usability standards.
• Utilize monitoring tools such as Sentry, Firebase Crashlytics, and Google Play Console Android Vitals to track application stability, identify online issues, reproduce them offline, and report to the development team.
• Develop and execute comprehensive testing plans, including pre-release testing for new versions, pre-launch testing for features, regular function testing, and regression testing after major bug fixes.
• Document and prioritize test results, including detailed reproduction steps, and collaborate closely with developers to resolve issues.
• Verify and validate fixes post-development, ensuring solutions meet quality standards.
• Communicate complex issues effectively in Mandarin with product and development teams, especially to bridge communication with engineers and users in China.

Qualifications:

• 2-5 years working experience as software QA
• Good understanding of iOS, Android, and Flutter Web environments.
• Strong analytical skills, sense of responsibility, and attention to detail.
• Excellent communication skills and a team-oriented approach to problem-solving.
• Prior experience in software testing (mobile )is preferred.
• Proficiency in Mandarin (written, spoken, and reading) to facilitate collaboration with Mandarin-speaking engineers and users.

Benefits:

• Opportunity to work with a fast-growing startup and collaborate with a talented team.
• Exposure to advanced technologies and a supportive environment for growth and learning.
• Competitive salary with professional development opportunities as the product expands globally.

Please contact [email protected] for more information

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

RESPONSIBILITIES

• Project Management: Analytical, Raw Material and Microbiological Method Introduction
• Project Management: Analytical Equipment Qualification
• Regulatory Filing and Method launches
• Invalid results tracking, trending and investigation
• Unexpected results investigation
• Control Trend establishment and investigations
• Reference Standard and Reagent qualifications
• Compendia review
• Continuous Improvement
• Audit Preparation and Involvement and other tasks as assigned

REQUIREMENT

• Degree in Chemistry, Biochemistry, Biotechnology or Diploma in Chemistry, Biochemistry, Biotechnology.
• A minimum experience of 3-5 years in Pharmaceutical, Biopharmaceutical or related manufacturing environment.
• Demonstrated ability to collaborate with cross functional or cross sites to achieve objectives.

Apply now by sending your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

This role offers the successful candidate an opportunity to broaden their knowledge of business processes and finance controls within an established global organization. They will work with multiple internal and external stakeholders across finance and business functions, regionally. This role suits someone with some finance or credit control experience and capable of managing tasks efficiently in a dynamic environment.

Responsibilities:

1. Manage portfolio queries, recoveries and correspondences with various channel partners
2. Monitor and report on outstanding debts, identifying potential bad debts.
3. Support operations and client servicing teams by resolving queries.
4. Reconcile daily transactions from the payment gateway, addressing discrepancies.
5. Review and post payment vouchers into the reconciliation system.
6. Verify commission statements for accuracy.

Requirements:

1. Minimally 1 year of experience in credit control, finance, or audit, with a relevant university degree.
2. Proficiency in Microsoft Office applications, in particular Excel.
3. Positive learning attitude, strong organizational skills, and ability to work independently.
4. Strong communication, problem-solving, and analytical skills.
5. Singapore based candidates with a right to work will be prioritised.

Argyll Scott Consulting Private Limited

The role of the QA executive is to ensure the standard of service quality at the Contact Center is consistently provided to our customers over various channels of contact i.e. phone emails, web chat etc. Focusing on complexity, non-routine and escalated contacts.

The QA role works to improve customer experience by developing and executing quality assurance processes (review and feedback for our CSOs) that helps CSOs understand and deliver an experience customers expect.

The role calls for one who is passionate in improving customer experience and nurture people to WOW customers.

The jobholder’s responsibilities are:-

Monitoring and Evaluation:

• Conduct quality assessment and transaction monitoring for voice and non-voice interactions handled by Contact Centre team
• Assess quality issues, conduct root cause analysis, recommends insights, develop improvements plans and collaborate with frontline teams to improve quality performance.
• Provide weekly coaching i.e. Face to Face to Individuals and Teams to improve quality performance
• Coordinate and facilitate call calibrations sessions with team leaders and CSOs

Reporting and Feedback:

• Research, understand customer expectations and needs through monitoring and data analysis of customer satisfaction rating responses to provide trend data to management team
• Review existing workflows, SOPs and proactively create and innovate methods to improve service standards and call/email/live chat quality and communicate effectively to frontline teams and management team
• Provide feedback and actionable data to various internal groups like operation managers and team leaders

Process Improvement:

• Analyze CSAT data and provide insights to identify trends and develop actionable plans for service and process improvements
• Collaborate with operations teams to refine workflows and improve customer satisfaction.
• Participate in the development of quality frameworks and scorecards.

Policy and Compliance:

• Ensure compliance to regulatory requirements for both voice and non-voice interactions
• Collaborate with Risk and compliance and other stakeholders to develops standards to ensure the protection of customer data.
• Keep abreast of latest organizational changes in products and processes

Compliment and Complaint Management

• Investigate Complaints and provide recommendations/action plans to prevent future occurrences
• Review and Endorse Compliments to ensure compliance to quality standards
• Actively involved in communication forums conducted by Team Leaders with CSOs

Communications and Collaboration

• Conduct Mystery calls externally and internally to measure/benchmark CC performance and keep up with industry best practices

Undertake any assignments as and when assigned

Job Qualifications:

• Bachelor's Degree/ Diploma
• Insurance Certifications – BCP/PGI/HI/M9 preferred
• 2-5 years relevant experience in working in Contact Center and/or Insurance industry preferred
• Strong in Microsoft Office Suite
• Multi-media (audio, video, web-based systems)
• Familiarity with Contact Centre Management tools, telephony systems and matrix
• Ability to work efficiently in a high demand, team oriented and fast-paced environment
• Excellent listening and analytic Skills
• Self-directed, organized and project a professional image
• Excellent verbal and written communication skill with a strong attention to detail
• Good Customer Service and Motivational Skills
• Strong ability to handle multiple priorities and projects concurrently

1. Job Functions:

Legal Responsibilities:

• Scrutinize legal documents such as funding agreements, contracts, MOUs, and any other relevant legal instruments to identify key points, risks, and adverse clauses that may impact PERTAPIS. Submit reviewed documents to the Head of Department for verification.
• Inform the management of significant clauses, obligations, and conditions within legal documents that require attention or action.
• Identify and communicate any potential legal risks or adverse impacts from contractual agreements or legal documents.
• Draft, review, and manage company policies, SOPs, and other governance documents to ensure compliance with applicable laws and regulations.
• Ensure all legal and compliance policies adhere to Singapore's regulatory requirements for NGOs and other relevant laws.
• Provide support in legal disputes or litigation, including coordinating with external legal counsel, if necessary.
• Conduct legal research and stay updated on relevant laws, regulations, and industry practices to provide informed advice to management.
• Serve as an internal consultant on legal and compliance matters, providing guidance to various departments as needed.

Compliance Responsibilities:

• Responsible for the review and implementation of the company's strategies and policies for all business processes in respect to the law, regulations, guidelines, audit, and compliance standards.
• Provide advice and counsel to management on business operations relating to law, regulations, compliance, policies, audits, risks, and any other relevant matters.
• Analyse internal business systems to ensure compliance with laws, regulations, industry, and ethical standards.
• Develop, document, and manage effective action plans to address audit findings and compliance violations.
• Develop and document risk management strategies on potential compliance risks.
• Evaluate company operations to identify compliance-related risks.
• Conduct investigations, interviews, and take statements for non-compliance and provide appropriate recommendations to management as per the regulatory standards.
• Conduct compliance reviews, audits, and periodical checks within the organization and all centers to ensure regulatory requirements are in accordance with the organization’s policies and procedures
• Generate compliance reports and manage the risk dashboard in a timely manner.
• Carry out proper compliance training programmes for staff awareness of laws, regulations, and policies.
• Conduct routine audits of the company's procedures, practices, and documents to identify potential vulnerabilities or risks.
• Responsible for proper records, storage, and filing of all related compliance policies, SOPs, audit findings, and violations for future reference.

2. Candidate Requirements

• Diploma/Degree in Business, Legal studies or Law
• Preferably 2 years prior experience in risk management, compliance or audit roles.
• Those without experience but willing to learn are welcome to apply.
• Must have, or be willing to obtain, a compliance certification.
• Attention to detail in order to identify and correct risky practices.
• Strong communicator and capable of expressing oneself clearly both speaking and in writing.
• Possess a collaborative personality and be open to suggestions from team members.
• Good knowledge of industry protocols and best practices.
• Good time management and organisational skills and able to meet deadlines.
• Should have a strong moral code and sense of ethics.

3. Working Hours

5 days work week

Monday to Friday - 9am to 6pm

4. Work Location

1 Joo Chiat Complex

***Disclamer: Only shortlisted candidates will be contacted.

We are seeking a detail-oriented and experienced Mobile App tester with a strong background in automation to join our dynamic team. The ideal candidate will have a proven track record in software testing, with a specific focus on automating tests for mobile applications and APIs. Your role will be to ensure the quality and functionality of our mobile apps and backend services through comprehensive testing and automation processes.

Responsibilities:

• Analyze user requirements and develop comprehensive test cases.
• Create, maintain, and execute detailed test plans and test cases.
• Design, develop, and run automation scripts using tools such as Appium, Selenium, and Postman.
• Identify, document, and track bugs and issues throughout the testing lifecycle.
• Collaborate closely with development teams to ensure quality across the Software Development Life Cycle (SDLC).
• Conduct post-release and post-implementation testing to ensure application stability.
• Maintain thorough documentation of test results to aid debugging and software modifications.
• Evaluate application performance under various conditions and document findings.
• Stay updated on emerging testing tools, strategies, and industry best practices.
• Coordinate with offshore team leaders across geographically diverse locations.
• Communicate effectively with stakeholders and team members to resolve system issues promptly.

Qualifications:

• Proven experience in mobile automation testing, particularly with Appium and Selenium.
• Strong understanding of the software development life cycle (SDLC).
• Hands-on experience with API testing tools such as Postman.
• Proficiency in programming languages, including Java or Python.
• Familiarity with CI/CD tools and processes.
• Strong analytical and problem-solving abilities with exceptional attention to detail.
• Excellent communication and collaboration skills to work with cross-functional teams.

Preferred Skills:

• Familiarity with mobile app development and testing frameworks, along with knowledge of iOS and Android operating systems (Xcode for iOS, Android Studio for Android), and mobile app development guidelines.
• Experience using automation tools such as Appium, Selenium, and Espresso to write and execute test scripts.
• Ability to perform thorough manual testing for bugs and usability issues that automated tests may not detect.
• Proficiency with tools like JIRA (for bug tracking), TestRail (for test case management), and Charles Proxy (for network testing).
• Basic understanding of SQL and NoSQL databases for testing data-related aspects of apps and APIs.
• Familiarity with testing APIs using tools like Postman, SoapUI, or similar.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.