Requirement

• Degree in computer science/engineering or related disciplines
• At least 3 to 5 years of relevant experience in IT process compliance audit, Project Management and Business Process Design
• Excellent written and verbal communication, interpersonal, organization and analytical skills.
• Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint
• Prior experience in IT risk management and security will be added advantage.

Internal Processes and Reporting

• Maintain overall both Singapore and regional Business Entities’ Quality System through review, revision and update of quality management procedures and documentation which comprises of System Procedures (SPs), Standard Operating Procedures (SOPs) and Work Instructions (WI).
• Work with process owner(s) to establish new or revision of quality management processes and procedures.
• Review quality management processes to improve its effectiveness and efficiency.
• Plan and conduct yearly routine internal audits and inspections, scheduled quality audits, mock recalls and traceability exercises and follow up with audit report and ensure audit closure.
• Plan, prepare and coordinate external audits by regulatory bodies and customers and to track and monitor follow-up actions required to close out the audits.
• Track and manage deviations, CAPAs and customer complaints ensuring effective resolution through verification of the effectiveness of corrective and/or preventive actions.
• Lead investigation of all quality deviations and/or non-conformances detected and work with stakeholder(s) on root cause analysis and eliminate such deviations.
• Prepare and conduct Management Review with input from stakeholders and follow up with action items for closure.
• Monitor and track all QA deliverables and activities and conduct necessary follow through until closure to ensure QA KPI targets are met.
• Address quality and compliance related queries and concerns from internal stakeholders, customers and regulatory bodies and advice process owners on documentation related issues.
• Track and monitor both Singapore and Regional KPIs including Quality Assurance performance and develop monthly and/or quarterly analysis and reports for reporting to Management.

Project Support, Training and Continuous Improvement

• Provide QA support to new business development projects for potential or new onboarding customers and ensure quality requirements from both regulatory authorities and customers are met.
• Review contractual quality requirements for new and existing customers to ensure quality compliance and ensure quality objectives are met.
• Conduct training (initial training and refresher training) on international standards such as ISO 9001, ISO 13485, GDPMDS, QA internal training, quality related programs and quality management procedures
• Conduct process mapping and identify areas of improvement and implement steps required to improve processes within QA and other functions.
• Responsible for planning and implementation of QA related projects for continuous improvement including monthly progress tracking.

Others

• Carry out any other duties assigned from time to time by Head of QRA.

Requirements

• Bachelor's degree Science, Engineering-related field or equivalent experience
• Familiar with ISO 9001: 2015 / ISO 13485: 2016 /GDP/GDPMDS/GMP requirements.
• Experience or familiar with leading the internal audit for above standards would be highly advantageous
• Familiarity with quality management methodologies (e.g., Six Sigma, Lean, Root Cause Analysis) is a plus.
• Proficient in MS Office Applications (MS Word, Excel, Powerpoint)
• 2-3 years of relevant experience preferred.
• Strong analytical skills and attention to details.
• Excellent communication and interpersonal skills with ability to work collaboratively and influence cross-functional teams.
• Proficiency in data analysis and reporting tools.
• Problem-solving mindset and the ability to drive continuous improvement.
• This role will be based at 100H Pasir Panjang Rd, #07-01 OC@Pasir Panjang, Singapore 118524

• Position : Accounts Receivables/Credit Control Executive
• Location : Sin Ming Drive
• Working hours : Monday - Friday 9am - 6pm
• Salary (commensurate with experience) : Up to $3200 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• Effective and timely collection and recovery of hire purchase instalments in a fast-moving environment
• Review aging listing to ensure all overdue accounts / high dollar-value accounts are worked on and delinquency is reduced
• Negotiate with delinquent hirers on repayment arrangements
• Monitor outgoing vehicle ownership transfers via LTA’s alerts and ensure timely receipt of full settlement from hirers before LTA’s final deadline
• Handle customers’ enquiries on repossessed vehicles and loan redemptions
• Handle disposal of repossessed vehicles
• Handle the recovery of shortfall after the disposal of vehicles from tender sales
• Follow up with the company’s solicitors in enforcing legal action against debtors.
• Perform other assigned tasks and duties necessary to support the Collections department

Requirements:

• Possess minimum Diploma, preferably with minimum 1 year’s relevant working experience
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Roles & Responsibilities

• Implements appropriate control measurements in accordance with QECP Design
• Ensure compliance with the latest environmental regulations
• Coordinate with the Construction Manager and QECP on the ECM Plan
• Proper documentation of all EHS records, certificates, notices and official related EHS correspondence
• Organize HSE promotion and health campaigns
• Assist Safety Officer in planning and directing the HSE functions
• Any other duty required to be performed by ECO

Requirements

• Must be NEA Registered ECO
• Registered ECO with more than 3 years post-registration and relevant practical experience in Civil Engineering Construction works with LTA Projects
• Good knowledge of Government Regulations relating to Occupational Safety, Health and Environmental
• Preferred to have experience in managing OHSAS 18K, ISO 14K, ISO9K

Main Responsibilities:

• To prioritize and perform the various testing/analysis in timely manner, in order to support the business requirements.
• Analysis of bulk product, in-process, raw material or environmental samples according to Standard Operating Procedures and Test Methods.
• Documentation of results in accordance with current Good Manufacturing Practices (cGMP).
• Problem solving of analytical methods as well as troubleshooting of equipment. Involvement in method transfers and validation.
• Involved in equipment qualification and technical selection of QC equipment and/or standards and reagents.
• Assay trend analysis, document revision and update.
• General lab support including housekeeping, equipment maintenance, inventory of supplies, lab supplies ordering, management of glass wares, autoclaving etc.
• Any other duties as assigned by your Supervisor/Manager.

Job Requirements

• Degree/Diploma in a relevant Chemistry, Science field or Equivalent.
• Relevant work experience preferably with Lab experience in a biotech or medically related field.
• Good understanding of HPLC and Empower software.
• Well versed in cGMP regulations.
• May require working on 12 hours shift.

Interested candidates please send in your resume to [email protected]

Attn : Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd, EA License No.: 99C4599

• Location: North
• 5 days work week
• Basic up to $4500
• AWS provided
• MNC

Job Scope:

• Monitor and manage the credit control function.
• Assess and review credit terms and limits for customers.
• Analyze creditworthiness of new and existing customers.
• Monitor and track overdue payments.
• Initiate collection activities and follow up on outstanding accounts.
• Coordinate with sales and customer service teams to resolve credit-related issues.
• Prepare reports on credit status and aging accounts.
• Implement credit control policies and procedures.
• Collaborate with internal stakeholders to improve credit processes.
• Provide recommendations for credit policy enhancements.
• Ensure compliance with credit management regulations.

Job Requirement:

• Diploma/Degree in Accounting/Business related studies
• Good working experience in credit recovery / AR collection
• Added advantage if possesses with skills such as Pivot Table, Vlookup OR Power BI
• Able to work independently

To Apply, kindly click on the "APPLY NOW" button.
We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: QA Engineer / Quality Assurance Engineer
• Working Location: Serangoon
• Working Hours: 5 days (Monday to Friday, 8.30 AM - 6 PM)
• Salary Package: Basic Salary up to $5,500 + OT + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Ensure that ISO13485 and FDA 21 CFR Part 820 systems are adequately maintained, and continuous improvements are implemented
• Coordinate with various functions to ensure awareness and understanding of the Quality Management System.
• Plan and coordinate gap analysis exercises and provide advice on bridging the gap
• Manage and oversee quality audits by plan and ensure quality audits findings and recommendations are rectified and implemented
• Apprise management of quality audit findings and corrective actions taken
• Ensure that the procedures and processes prescribed by the Quality Management System are in place and implemented per requirement
• Review the Quality Management System periodically to assess continued suitability and areas of possible improvement
• Arrange for ISO13485, ISO14971 and FDA 21 CFR Part 820 awareness training and further refresher training as needed
• Coordinate and plan work of external audit such as Customer, ISO certification and Regulatory bodies
• Ensure that systems and procedures are in compliance with ISO13485, ISO14971, FDA 21CFR Part 820, and GDP requirements
• Mentor / supervise as assigned and ensure timely and accurate completion of quality projects
• Support Plant wide audit/ inspection activities and special projects, as assigned
• Able to travel for suppliers/customers visits
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Bachelor’s Degree in Quality Management or Electronics Engineering
• At least 3 years of working experience in Quality Management Systems, and in a manufacturing environment
• Excellent hands-on knowledge of Quality Management Systems primarily in ISO 13485 and FDA 21 CFR Part 820
• Lead, mentor and facilitate problem-solving and quality improvements
• Establish controls system required in ISO13485 & FDA registered facility
• Strong communication and interpersonal skills
• FDA Inspection experience preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65191 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

The Company

Our client is a market leader in MICE industry. They are looking for an experienced and dynamic individual for their Finance Manager, Accounts Receivable (AR) position in Singapore.

The Role

Reporting to the Director of Finance, you shall be responsible for all trade receivables functions and the day-to-day AR operational matters.

• Ensure that all trade receivable functions in the department are being handled and documented properly.
• Oversee daily AR reconciliation, credit notes and vouchers.
• Manage and prepare daily and monthly AR reconciliation, accrual of journal entries, month-end closing and AR GST reports.
• Identify and evaluate credit risk and assess credit history of clients.
• Regularly monitor debtors aging, collections, and reconciliation.
• Personally handle overdue payment (visit, negotiate, analyse and report) in accordance with the collections procedures.
• Assist AP team with daily posting of invoices when required.
• Ensure financial and business-related legislative compliance are met.
• Review and implement internal control procedures and policies in AR team.
• Support digitalization of Finance processes.
• Support the Management with special projects and business change initiatives.

Your Profile

• Bachelor degree in Accounting/Finance/Business or professional qualifications (such as ACCA or equivalent).
• Minimum 6-7 years of relevant experience in credit control, reporting and AR function with 3 years of experience in supervisory or managerial role.
• Strong knowledge in AR, credit control, collections, reporting, credit evaluation, accounting and finance.
• Prior experience in handling full sets of accounts with focus on AR function is a big plus.
• Ability to handle high volume of transactions.
• Effective and fast problem solving and resolution.
• Highly organised with good project management and analytical skills.
• Good organizing skills and prioritization capabilities.
• Good communication and interpersonal skills.
• Comfortable with the use of technology, social media, and paperless business processes.

• Conduct regular PLC and control system maintenance to optimize performance.
• Monitor system performance continuously to achieve maximum uptime.
• Coordinate projects for automation improvements, ensuring seamless implementation.
• Identify and troubleshoot system abnormalities, offering technical solutions.
• Initiate and lead continuous improvement projects for enhanced efficiency.

Requirements:

• Degree in Electrical Engineering or equivalent.
• Minimum 2 years in related working experience.
• Experience in PLC systems.
• Experience in ELV systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Description

• Industry / Organization Type: Manufacturing
• Position Title: QC Engineer / Quality Control Engineer
• Working Location: Serangoon
• Working Hours: 5 days (Monday to Friday, 8.30 AM - 6 PM)
• Salary Package: Basic Salary up to $5,500 + OT + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Work with Process Engineer & Engineering team on QC requirement
• Document inspection criteria and quality plan
• Work with QA, Process and Product team on corrective action with quality issue
• Work with Process team on in-process audit and FQC audit

APPLY NOW!!!

• Minimum Diploma in Manufacturing /Quality Engineering
• At least 1 year of relevant working experience in Electronics Product Manufacturing environment
• Control of Supplier Quality Assurance (SQA)
• Quality control of in-coming, in-process and out-going products
• Knowledge of ISO 9001, 14001, 13485 & 45001, FDA requirement
• Able to understand IPC requirements in PCB Assembly, quality requirements of plastic molding, die casting, extrusion, metal stamping and machining parts
• Able to converse with overseas suppliers

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65192 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Description

• Industry/ Organization Type: Precision Engineering
• Position Title: QA Engineer
• Working Location: Defu Lane
• Working Hours: 5.5 days, Mon – Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Be involved in supporting Internal and External Audit.
• Inspect Mechanical parts, detect welding and mechanical appearance defects.
• Use measuring equipment such as Trimos, Profile projector, Hexagonal Arm. Height gauges, Vernier calipers, etc.
• Read and interpret all drawing symbols and welding symbols.
• Liaise with external customers and internal teams.
• Provide technical advice and the best method for improving production work.
• Support Acceptance Test Plan / Process Management Plan and conduct training.
• Perform FA, Incoming, In-process and Outgoing inspection to meet the delivery schedule.
• Ensure all measuring equipment is calibrated.
• Ensure maintenance record and Production in-process record is updated on time.
• Ensure the implementation of corrective actions/preventive action as a result of weekly Source inspection by customers.
• Compiling Outgoing Inspection reports to support documents in the customer portal, Microsoft Office and Outlook.
• Assist with Document Control - To ensure all drawings are latest and filed in a proper manner.
• Assists/performs other non-routine duties as assigned by QA Manager

APPLY NOW!!!

• Must possess a minimum of a Diploma in mechanical engineering or equivalent.
• Min. 2 years relevant experience in QA.
• Experience in Machining, Metal stamping, fabrication and related secondary processes (such as welding, plating, and powder coating) industry will be preferred.
• Good knowledge of auditing skills for ISO9001 and Qualified Internal Auditor experience.
• Good problem-solving skills and analytical skills i.e. good skills in 5S, 8D methodology, 5-why analysis
• Must be able to read and interpret technical drawings.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65696 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

• Conduct timely inspections and/or verifications of incoming materials and assess line fallout.
• Make necessary quality decisions, determine the need for corrective action, and communicate with the Supplier Quality Engineer and Buyers.
• Sample materials following documented plans and procedures.
• Physically inspect materials using various tools such as micrometers, calipers, and feeler gauges.
• Ensure the calibration status of IQC tools and manage inventory control of IQC labels; initiate requisition orders when necessary.

Requirements:

• Nitec and above.
• At least 2 years of Quality Inspection experience.
• Capable of comprehending written instructions, including procedures, specifications, and blueprints.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Control (Software) Design Engineer / Automation Engineer
• Working Location: Pioneer (Close to Joo Koon MRT)
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.00 pm)
• Salary Package: Up to $4,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Project Management including scheduling, Budget control & other project-related matters
• Responsible for hardware and software (PLC) design for customized machine / total system
• To supervise, test and commission projects both in Singapore and/or overseas
• Project presentation & documentation
• To work with third-party engagement wherever necessary for project-related matters

APPLY NOW!!!

• Diploma / Degree
• Min 5 years of relevant experience
• Proficient in PLC programming is compulsory

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65637 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Location: Tuas - Serangoon, CCK, JE, Paya Lebar, Outram, Woodlands

Job Description:

• Supports team task to enable adequate resources to support laboratory infrastructure (E.g.: Equipment, Method, System) needs
• Participates in the management of laboratory equipment and IT systems in QC laboratory to ensure business continuity and system data maintenance, equipment maintenance/calibration is in a state of compliance
• Participates in method technology transfer and laboratory equipment technological refresh/introduction activities into QC Laboratory within project timeline
• Participates in QC laboratory long range planning to ensure laboratory infrastructure needs is secured and Data integrity plan is in place to support business and laboratory compliance
• Author method transfer/qualification and equipment qualification documentation (E.g.: Reports, Protocol, change control, related quality documents or procedures) are in cGMP compliance to corporate/site or regulatory requirements
• Supports and ensure timely escalation/handling of lab events or related quality actions. (E.g.: NCR, Lab Investigation, CAPA)
• Supports preparation and participate in internal/external audit, audit responses, to enable a successful audit outcome
• Participate in EHS, Business Compliance, cGMP and all other compliance-related matters, where applicable. Lead/supports CI initiatives to enable laboratory performance metrics
• Carry out any other task as assigned by Supervisor

Requirements:

• Min Diploma or Degree in Chemistry / Biology or any related field
• Able to start immediate or on short notice

Attn: QC Analyst (Biopharma MNC, 1 yr contract / Office Hours) #HKA

[email protected]

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Job Responsibilities:

Provide effective support and assistance to the Team Leader / Deputy Group Head in the daily operations of the Operations Control Group (OCG) mainly Account Services, Credit Limit Setup, Audit Confirmation & related Customer Services.

• Process transactions / requests in compliance with the Bank's Policy & Procedures, Head Office Rules in alignment with the local and related overseas laws and regulations. End-to-end understanding in terms of Controls associated with transaction / request processing must be robust.
• Observe the rules and regulations of the Compliance Manual of the Bank associated with the Anti-Money Laundering, KYC requirements, MAS regulations, etc.
• Participate actively with the Team Leader / Deputy Group Head in resolving operational issues, and manage change projects (including Business Analysis, support UAT planning & execution).
• Identify areas to improve the operational efficiencies (proactively contribute to Time & Cost Savings) and effectiveness (controls) of the Group, and propose and support the implementation of improvements of workflows & processes.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc. and resolve issues including handling customer / stakeholder's complaints and escalating all issues promptly.
• Participate actively in the various Business Continuity Plan Drills which are held regularly by the Bank and the local regulatory authority.
• Cross-train other colleagues within Team OCG to ensure there is sufficient back-up to cover each process from time to time.

Job Requirements:

• Degree in Banking & Finance or equivalent.
• At least 3-5 years of Banking experience in Managing Customer Account Setup, including Maintenance, Offboarding & issuance of Audit Confirmation.
• Proficient in Microsoft Office with immediate Microsoft Excel skills.
• Possess critical thinking skills, and able to link diverse information to build a full picture and spot inconsistencies.
• Meticulous, attention to detail with a risk and control mindset.
• Good oral & written communication skills, strong inter-personal skills, and a strong customer service aptitude.
• Reliable team player, who is able to work with a diverse group of people.
• Keen and proactive learner.
• Effective time management skills, ability to work under pressure and meet cut-off times.

• 5 days work week
• Location: North/North East
• Basic up to $4600
• AWS & VB provided

Job Scope:

Quality System Engineer - Electronic, PCBA

• Oversee implementation of various management systems and business accreditations.
• Maintain and ensure appropriateness of Quality Manuals and Procedures.
• Analyze current and future procedural needs of the business.
• Manage the internal audit system and corrective action reporting system.
• Conduct Quality Systems audits and train/guide other auditors.
• Host external Quality System audits.
• Review Quality procedures related to plant improvement initiatives.
• Maintain Standard Operating Procedure content and coordinate issuance.
• Collect quality data for monitoring targets.
• Assist with quality awareness training.
• Undertake special projects as required.
• Ensure quality control through appropriate reviews.
• Support/lead process and continuous improvement activities.
• Manage and monitor equipment calibration.
• Coordinate with Outsource Management for subcon selection and approval.
• Establish and improve subcon quality assurance and development system.
• Perform audits on new and existing subcons for quality evaluation.
• Involved in new production introduction and product transfer to subcon.
• Manage Corrective Action Report process and resolution.
• Work with subcons on customer complaint 8D.
• Develop and maintain policies to measure and ensure subcon performance.
• Monitor key quality metrics (Subcon OTD, system, process audit, yield).
• Establish sampling plan and testing criteria for incoming, site inspection or subcon production.

Job Requirement:

• Diploma/Degree in engineering studies with relevant working experience in Quality Management Experience.
• ISO9001, ISO14001, ISO45001, ISO27001, ISO17025, MID-D, LNE, QC80000, IECEx80079 are the usual quality management system to be utilize across the work routine.
• Candidate with relevant experience in Electonic Manufacturing/PCBA Industry will be prioritized.

Our client is from Medical Manufacturing industry. They are looking for a Inspector to assist their team for the next phase of their business. They are located in West.

Duties:

• Conduct routine lot Release functional tests for various products.
• Assist in functional and cross-functional testing for validation studies.
• Execute outgoing tasks, including visual inspections and management of finished products.
• Thoroughly perform required quality inspections/reviews.
• Maintain accurate records and documentation.
• Support daily routine tasks, ensuring timely production of quality work.
• Maintain an acceptable level of 5S housekeeping.
• Handle ad-hoc laboratory matters and duties assigned by the direct supervisor.

Requirements:

• Min 1 year of workig experience in QA & QC is required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Job Description

• Industry/ Organization Type: Management Firm/ Investment
• Position Title: Risk Manager/Credit Risk Control Manager
• Working Location: Chinatown
• Working Hours: 5 days (Mondays - Fridays 9.30 AM - 6.30 PM)
• Salary Package: Basic Salary Up to $6000
• Duration: Permanent Role

Key Responsibilities

• Reconciliation of Profit and Loss statements (P/L)
• Prepare Risk reporting and position reporting
• Conduct assessments to define and analyze possible risks
• Evaluate the gravity of each risk by considering its consequences
• Audit processes and procedures
• Develop risk management controls and systems
• Design processes to eliminate or mitigate potential risks
• Create contingency plans to manage crises
• Evaluate existing policies and procedures to find weaknesses
• Prepare reports and present recommendations
• Help implement solutions and plans
• Ensure risk exposures of the company is within stipulated limits
• Work closely with other business stakeholders

APPLY NOW!!!

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 5-8 years of unsecured personal risk control experience
• Professional Risk Manager (PRM) certification is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #64833 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

As a Quality Assurance Executive, you will play a crucial role in maintaining the integrity and quality of our sales processes. Your primary responsibility will be to reach out to customers post-sale to ensure that each sale is legitimate and that customers meet the necessary prerequisites for our courses or services. This role demands a high level of attention to detail, excellent communication skills, and a commitment to customer satisfaction.

Key Responsibilities:

• Customer Verification:
• Conduct outbound calls to customers following sales transactions.
• Verify the legitimacy of each sale and ascertain customer understanding and agreement to the terms of purchase.
• Ensure that customers meet all prerequisites and qualifications for the courses or services purchased.
• Documentation and Reporting:
• Accurately document customer interactions and verification outcomes.
• Report any discrepancies or unusual patterns in sales transactions to the Sales Verification Manager.
• Customer Service:
• Provide clear and concise information to customers regarding their purchase and any prerequisites required.
• Address customer queries and concerns professionally, ensuring a high level of customer satisfaction.
• Support enquiries from internal and external stakeholders.
• Compliance and Quality Assurance:
• Ensure compliance with company policies and procedures during the verification process.
• Participate in quality assurance initiatives to improve the verification process and customer experience.
• Collaboration and Feedback:
• Work closely with the sales team to provide feedback on customer interactions and potential areas of improvement in the sales process.
• Collaborate with other departments as necessary to resolve customer issues or discrepancies.

Qualifications:

• Proven experience in customer service, telemarketing, or a related field.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to accurately record information.
• Proficiency in CRM software and MS Office.
• Ability to handle sensitive information confidentially.
• High school diploma; further education or certification is a plus.

Personal Attributes:

• Strong ethical standards and integrity.
• Patience and a customer-oriented approach.
• Effective problem-solving skills.
• Ability to work independently and as part of a team.
• Adaptable to a fast-paced and changing environment

Roles & Responsibilities

• Assisting in carrying out quality audit and other assurance services to clients in multiple industries.
• Assist in-charge in obtaining all necessary audit working papers and documentation including researching and documenting facts and findings.
• Review transactions, documents, records, reports, and methods for accuracy and effectiveness.
• Prepare acceptable working papers that record and summarize data on the assigned audit segment and/or the audit engagement
• Hold preliminary discussions of apparent deficiencies with operating personnel to verify and obtain explanations of and reasons for each apparent deficiency and document responses.
• Report audit findings and make recommendations for the correction of unsatisfactory conditions, improvements in operations, and/or reductions in cost.

Requirements

• possess at least a Diploma/Degree in Accountancy
• Full ACCA an advantage but not compulsory at this stage.
• Strong business awareness and an ability to identify audit issues arising from commercial transactions.
• Team player, with the ability to multi-task, flexible and can work under pressure.
• Socially confident with good organization skills.
• Self starter with good analytical skills, attention to details and a proactive approach to problem solving.
• Proficient in spoken and written English.