Prospecting and Lead Generation:

· Consistently develop and maintain a strong pipeline of prospects in the retail and e-marketplace sectors.

· Qualify leads through cold calls, emails, and other viable platforms.

· Identify new business opportunities and partnerships to expand the organization’s network.

Marketing and Partner Engagement:

· Prepare and deliver impactful marketing presentations tailored to prospective partners.

· Effectively communicate the organization’s value proposition to build long-term relationships.

Onboarding and Member Support:

· Facilitate the onboarding process for new members and partners by organizing training workshops and curated events.

· Provide support and guidance to ensure a smooth transition and ongoing satisfaction.

Collaboration and Deliverables:

· Work closely with internal teams, including marketing, operations, and customer support, to ensure alignment and timely delivery of commitments.

· Contribute to the development and execution of strategies to achieve business objectives.

Requirements:

• Bachelor's degree in Business,Marketing, or a related field.
• 2+ years of experience in business development, sales, or partner management, preferably in the retail or e-commerce sectors.
• Proven ability to generate and qualify leads through various channels.
• Strong presentation and communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Proactive and self-motivated with a results-driven mindset.

Job Responsibilities:

Client Communications Management

• Set SOP for Client Communications (e.g.: service recovery, guidelines for handling customers from different feedback channels, SLA to customer feedback, preparation of FAQ, etc.)
• Reply all customer enquiries and feedback within stipulated timelines via various channels (e.g.: calls, email, live chat, social media, etc.)
• Assist customers with regards to the status of their orders
• Assist customers or operations team to source / locate products
• Use of initiative to identify and follow up sales opportunity with customers
• Maximize cross sales opportunities in all correspondence by suggesting related products to original inquiries
• Work closely with the Order Fulfillment Team, Inventory, IT and Sales & Operations Team on a daily basis
• Prepare Client Communications reports
• Master and well-trained in handling all customer feedback
• Understand and provide support for exchange and returns
• Constantly look out for ways to improve work processes and Client Communication levels
• Constantly drive improvement in processes and Client Communication levels to deliver KPIs
• Stay in trend and knowledgeable for new Client Communication tools (e.g.: chat line) or information
• Require to work in shifts and on weekends and public holidays
• Any other tasks as and when assigned by the Management

Administrative Duties

• Assist ECommerce team in administrative duties
• Prepare weekly/monthly reports on live chat performance, number of compliments, complaints, feedbacks and enquires accordingly to the sources
• Management of the membership and customer feedback database, i.e. data entry of membership details and feedback forms
• Other ad-hoc administrative duties

Job Requirements:

• Minimum Diploma, preferably with at least 1 year of experience in Service Industry
• Good interpersonal and communication skills
• Proficient with Microsoft Office suite and Email
• Knowledge of Salesforce is an advantage
• Client Communications oriented and committed to handling customer grievance
• Proficiency in both written and spoken English, and at least one other language
• Ability to speak mandarin to liaise with Chinese speaking customers
• Ability to speak German, Italian, French to liaise with the UK customers
• Applicants with experience with global returns and exchange procedures will be highly considered
• Fun, vibrant & outgoing personality with great personal style
• Keen sense of fashion and a passion for the fashion industry
• Able to work shift hours, weekends, and public holidays***

You will provide IT user support to the department with a primary focus on the billing system and applications. This includes, but is not limited to, participating in requirements gathering sessions, scripting test scenarios, conducting user acceptance tests, documenting test results, and maintaining setup tables in billing systems. You will also liaise with both internal and external stakeholders on systems enhancement projects at the Ministry, SingHealth cluster, hospital and department levels.

Requirements:

· Diploma, preferably with at least 2 years of relevant experience

· Knowledge in design thinking, automation tools (e.g. RPA UiPath, ChatBot knowledge maintenance) and SAP billing system will be an added advantage

· Good team player with strong problem-solving, interpersonal and communication skills

· Proficient in Microsoft Office applications

Unleash your potential with Senses International

Senses International believe in unleashing the potential of employees by providing them with a dynamic and stimulating work environment where creativity and expertise intersect to create unparallel fragrances. Senses International have a team of passionate individuals who are dedicated to making a difference in the fragrance industry. As an employee at Senses International, you will be part of a vibrant and diverse team that values collaboration and innovation. The company encourage employees to explore their creativity and push the boundaries of what is possible in the fragrance industry. The company also foster a culture of continuous improvement and encourage the employees to take ownership of their career.

Join Senses International and unleash your potential in the fragrance industry. With company’s unique blend of creativity and expertise, the sky’s the limit for your career growth and development.

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).

Job Position: Front Office Executive

Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail & deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Ability to be resourceful and proactive when issues arise
• Multitasking and time-management skills, with the ability to prioritize tasks

Preferred skills:

• Proficiency in Microsoft Office Suite
• Solid written and verbal communication skills
• Professional attitude and appearance
• Hands-on experience with office equipment (e.g. fax machines and printers)

Qualifications: High school diploma or 2 years relevant work experience

Working Hours: Monday to Friday 930am - 630pm

Job Description

• Take ownership for any problems or issues encountered by customer and act as a primary point of contact for customers, be the Customer advocate internally.
• Identify and analyse root causes for issues and identify means of preventing future occurrence. You will work closely with the consultants and engineers to resolve escalated issues quickly and effectively.
• Be empathetic to customers’ issues and seek to resolve them in a timely manner.
• Meticulous and organised in documenting customers’ questions and concerns, maintaining a database of feedback and queries from customers.
• Able to work independently in a fast-paced environment with minimum supervision.
• Sensitivity toward details and deadlines.
• Analytical and process-oriented.
• Ability to work as part of a team.
• Diplomatic and able to carry oneself professionally

Essential Skills and Experience

• Diploma, Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer Science, Computer Engineering) or equivalent.
• Minimum one year experience as a helpdesk support or related role in the technology industry.
• Strong interpersonal skills with service oriented and empathetic mindset.
• Responsible with good time management and organisation skills to follow through customers’ issues.

We regret that only shortlisted candidates will be notified.

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Collaborate and assist the Product Manager in their assigned categories so as to achieve company’s financial goal and objectives, improve market share, customer satisfaction and productivity performances measures for the company
• Co-ordinate and assist in implementing and executing all action plans to achieve category sales, profit and income goal and objectives
• Support Product Manager on all aspects of administration processes for new supplier partners and new product developments
• Ensure cost and price changes is reflected timely
• Ensure new article creation is created timely
• Support in the management of consignment related duties
• Assist in the timely and accurate maintenance of promotions download, obtain sign off for press advertisement
• Support Product Managers with weekly promotion commitment and collations with Operations Team and supplier partners
• Coordination with respective suppliers on administrative updates
• Ensure timely and accurate submission of documents for System maintenance
• Support internal stakeholders and communicate any potential issues that may impact on business operations
• Any other adhoc duties as required

About You

• Diploma or Degree in any discipline
• Preferably 1 year relevant working experience
• Proficient in Microsoft Excel (e.g. Pivot Table, Vlookup)
• Knowledge in SAP is beneficial
• Excellent communication and coordination skills
• Meticulous and detail oriented

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

The successful candidate will have the opportunity to gain exposure to the retail landscape and make an impact on the success of the business. The candidate will be work closely with our retail leadership, commercial, supply partners, and logistics team to ensure that our customers have improved on shelf availability, as well as utilizing analytical skills to identify trends and opportunities for process improvement and report on key performance indicators to help guide decision making. The key responsibilities are as follows:

• Develop and maintain demand forecasting models to accurately predict product demand
• Effectively build the promotion uplifts and manage trend, and seasonality with respect to the DFI Banner stores
• Collaborate with commercial, category and vendors to ensure the timely availability of products
• Create the supply planning in collaboration with the supply partner and monitor inventory levels and adjust replenishment orders as needed
• Analyze data and use it to identify trends and make recommendations for process improvement
• Participate in the development and implementation of inventory management strategies
• Maintain accurate records of inventory and demand forecasts
• Monitor and report on key performance indicators, such as fill rate and inventory accuracy
• Utilize analytical skills to identify trends and opportunities for process improvement

About You

• Bachelor's degree in Statistics, Supply Chain Management, Business Administration, and/or related field
• Minimum 3 years of experience in a supply chain/demand planning role
• Proficiency in demand forecasting and inventory management skills, systems knowledge
• Proficient in Microsoft Excel, Power BI or Data Query/Analytics
• Good analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple tasks effectively

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Responsibilities:

• Manage daily operations of the General Store
• Maintain inventory of laboratory supplies, resources etc. and place orders when necessary
• Perform/conduct regular and annual stock counts
• Track supply and demand, adjusting workflow operations to enhance efficiency, response quickly, and minimize material waste
• Perform goods receiving and issuing in accordance with procedures
• Manage Freezer Program operations
• Liaise with internal and external stakeholders on matters related to the General Store
• Perform housekeeping duties of the General Store
• Assist in overseeing the performance of the outsourced cleaners
• Any ad-hoc duties as assigned

Requirements:

• Minimum ITE or Diploma in Chemistry, Biology or a related field
• Computer literate with a willingness to learn
• Prior experience in cashier operations, data entry and basic understanding of laboratory consumables and reagents are an added advantage
• Familiarity with ORACLE inventory software is a plus
• Ability to work independently and collaboratively within a team, with minimal supervision
• Good communication and interpersonal skills

Salary and benefits are commensurable to educational qualifications and working experience of the candidate. Benefits include annual leave, medical and flexi-benefits, etc.

Interested individuals should send their curriculum vitae to:

Ms Irene Tay Lay Ching
Temasek Life Sciences Laboratory Ltd
Email: [email protected]

(Please note that only shortlisted candidates will be notified)

Unleash your potential with Senses International

Senses International believe in unleashing the potential of employees by providing them with a dynamic and stimulating work environment where creativity and expertise intersect to create unparallel fragrances. Senses International have a team of passionate individuals who are dedicated to making a difference in the fragrance industry. As an employee at Senses International, you will be part of a vibrant and diverse team that values collaboration and innovation. The company encourage employees to explore their creativity and push the boundaries of what is possible in the fragrance industry.

The company also foster a culture of continuous improvement and encourage the employees to take ownership of their career. Join Senses International and unleash your potential in the fragrance industry. With company’s unique blend of creativity and expertise, the sky’s the limit for your career growth and development.

Job Position: Business Development Executive

We are currently looking for a committed Business Development Executive to support Senses expansion plan. This role will be reporting to the Business Development Manager / Director.

Key duties and responsibilities

· Reporting to the Business Development Manager / Director with assigned tasks to achieve agreed business targets

· Strengthen Business relationship & maintain high customer intimacy with current clients and expand account base

· Develop account strategy internally for key customers to identify growth opportunities with the account

· Manage project and work closely with technical team.

· Partner with operation team to ensure customer satisfactions in terms of services and supply.

· Any other duties as assigned.

Required Skills:

· Min Diploma in chemistry or relevant field.

· Class 3 driving license with more than 2 years experience

· Preferred at least 2-3 years of relevant experience in chemical or manufacturing industry.

· Excellent communication skills, both written and verbal

· Comfortable working in an aromatic environment

· Proficient in the Microsoft Suite Applications (Excel, Words, Power Point) and good presentation skills

Staff Benefit:

· Company car provided

Preferred Skills/Competencies:

· Creative problem-solving skills and ability to work with strict deadlines

· Knowledge and application of sales techniques such as building rapport needs/values selling, negotiating, and closing the sale.

· Ability to work both independently and / or within a team environment

· Multi-tasking, prioritisation and effective time management skills

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza OR Singpost

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Benefits:

• Basic salary up to 4.5k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Title: Senior Compliance Executive– (Catering Company) (ID7155)
Location: Clementi
Working Hours: Mon to Fri 9am-6.30pm
Salary: $4000-$5000
*Benefits: AL 12days, Performance Bonus

Job Description:
The Food Hygiene Officer ensures that all food safety and hygiene practices comply with local regulations and company standards. This role focuses on monitoring kitchen operations, ensuring hygiene protocols are followed, and implementing corrective actions to maintain a high standard of food safety.

Responsibilities:
• Lead the development and implementation of comprehensive hygiene and safety protocols, ensuring compliance with regulatory standards set by SFA, MUIS, MOM, JTC and other relevant authorities.
• Conduct regular inspections and audits of facilities, identifying areas for improvement and implementing corrective actions to maintain cleanliness and hygiene standards.
• Oversee the training and development of staff members on proper sanitation practices, including food handling, storage, and waste management.
• Collaborate with cross-functional teams to develop and execute crisis management plans, ensuring preparedness for emergencies such as foodborne illness outbreaks or facility-related incidents.
• Manage relationships with vendors and suppliers to ensure the quality and safety of food ingredients and equipment.
• Spearhead initiatives to optimize facility operations, including waste reduction strategies, energy efficiency measures, and cost-saving initiatives.
• Act as the primary point of contact for regulatory inspections and audits by SFA, MUIS, HACCP and ISO, maintaining thorough documentation and records to demonstrate compliance with hygiene standards.
• Analyze data and trends related to facility and food hygiene metrics, providing insights and recommendations for continuous improvement.
Requirements:
• Singaporean or PR only.
• Diploma or certification in Food Hygiene or related field.
• Familiarity with Singapore food safety laws and guidelines.
• Proven experience in food safety or catering operations.
• Excellent organizational and communication skills.
• Attention to detail and ability to manage multiple tasks.

About Us

A leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks, to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments and e-Wallet services. 7-Eleven’s products and services range ensures that customer service is always at the heart of every one of its branches.

The Role

The successful candidate will be working closely with vendors, quality, and supply chain partners to identify opportunities and bring product concepts to life. The key responsibilities are as below:

• Identify regional food items/trends with potential through our business system. Lead development, testing, and implementation through local suppliers. Verify results and drive national implementation of regionally developed items. Create the success routine for regional item development.
• Understand customers’ needs and formulate the corresponding range, space, buying, and pricing strategies for the assigned ready-to-eat fresh food categories to maximize customers’ satisfaction and thus category performance
• Drive product sales growth by working closely with Product Development Managers on the support of the development of new products across various categories to meet strategy and trade plan
• Design and conduct experiments to capitalize on novel ingredients for cost savings and improved performance and troubleshoot existing formulas to optimize production performance
• Execute all stages of consumer-centric product development from benchtop prototypes, consumer testing, pilot plant trials, and formula commissioning at full-scale manufacturing:
• Create, review, and document recipe build-up, process flows and final product information to ensure that Own Brand products are kept in record and be consistently delivered to our customers.
• Develop and manage efficiently multiple project timelines, budgets and product development activities and regular communication with all stakeholders
• Identify capabilities needed including equipment, ingredients, or skills within the partner facilities.
• Work with QA, marketing, and other internal stakeholders on finished product design, including but not limited to formulation, packaging, trials, commercialization, media events etc.
• Continuously present products that can be kept in the library as part of drawer plans
• Conduct food safety and shelf-life risk management during the product development stage
• Arrange for sensory evaluation sessions for quality monitoring purposes and approval of new products

About You

• Diploma in Food related discipline and/or Culinary Science and/or Food Services (Culinary)
• Minimum 1 year of Product Development experience in the retail, food catering, and/or food manufacturing industry
• Understand food industry and strong consumer profile understanding
• Creative, detail minded, with excellent communication skills and can work independently and as a team
• Strong project management and influencing skills
• Knowledge in food safety and quality hygiene systems e.g. HACCP, GMP, Food safety management systems e.g. ISO 22000, AIB, FSMS 22000, etc.
• Self-motivated, able to work under pressure and meet strict deadlines
• Proficient in both English and Mandarin
• Proficient in Microsoft PowerPoint and Excel

Job Description:

Reporting to the Manager for Retail Operations, a Retail Executive is responsible for providing customer service at the branch / retail counter, ensuring a positive experience for all customers. This role involves assisting customers with product inquiries, processing transactions, managing stock, and maintaining a clean and organized retail environment. The Retail Executive will also support promotional activities and ensure that the counter operates smoothly and efficiently.

Key Responsibilities:

• Assist customers with product selections, providing recommendations and answering queries.
• Process customer transactions accurately and efficiently using the POS (Point of Sale) system.
• Handle cash, credit/debit card payments, and issue receipts in accordance with company procedures.
• Maintain the retail counter area by keeping it neat, organized, and fully stocked with products.
• Ensure product displays are attractive and aligned with promotional materials.
• Monitor inventory levels and assist in stock replenishment as needed.
• Report any stock discrepancies, damaged goods, or customer complaints to the supervisor or manager.
• Promote company products, services, and ongoing promotions to customers.
• Assist in managing returns, exchanges, and refunds according to company policies.
• Ensure compliance with health and safety regulations, especially in relation to food handling and display.
• Maintain up-to-date knowledge of the company's products, services, and promotions to offer accurate information to customers.
• Assist in training new associates and manpower scheduling.

Qualifications & Skills:

• High school diploma or equivalent; additional education in retail, hospitality, or customer service is a plus.
• Proven experience in retail or customer service, preferably in a food or product-based environment.
• Strong interpersonal and communication skills.
• Ability to handle cash and operate a POS system.
• Excellent customer service skills with a friendly and approachable demeanor.
• Good organizational skills and attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work weekends, public holidays, and varying shifts as required.

Working Conditions:

• Full-time (6 Day Week), with flexible working hours.
• Working weekends necessary.
• In-store role, requiring standing for extended periods.

TL Food Industries is an equal opportunity employer and welcomes applicants from diverse backgrounds.

The Accounts Executive will play a critical role in managing and maintaining financial records, ensuring accuracy, and assisting with financial planning and analysis. The ideal candidate will have a strong understanding of accounting principles, excellent organizational skills, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

• Maintain Financial Records: Accurately record and update financial transactions, including accounts payable and receivable.
• Invoice Management: Prepare, process, and follow up on invoices, ensuring timely payments.
• Reconciliation: Reconcile bank statements and ensure the accuracy of financial data.
• Reporting: Prepare financial reports and statements, including balance sheets and income statements.
• Budgeting: Assist in budgeting and forecasting activities to support financial planning.
• Auditing: Assist with internal and external audits, providing necessary documentation and information.
• Compliance: Ensure compliance with financial regulations and standards.
• Support: Provide support to the Accounts Manager and other team members as needed.

Admissions Operations

• Support the delivery of a personalised experience (visit of otherwise) for each prospective parent and pupil that reflects on the Brighton College brand
• Answer Admissions phone calls and emails and/or direct appropriately
• Manage the Enrolment process for families, including supporting their on-boarding and collection of all relevant documents prior to joining the College
• Assist with the promotion of the school at internal and external events with prospective new parents throughout the year
• Other duties as directed by the Leadership team

Parent Support

• Manage feedback and enquiries from enrolled families, directing queries to the appropriate parties
• Support post-enrolment parent by assisting/directing them appropriately (e.g. replacement of parent ID, car decal, troubleshoot meal top-ups etc)
• Support the off-boarding process for pupils who are leaving the College by liaising with the relevant staff
• Administer and prepare reports on parent surveys.

Reception/Front Desk

• Maintains a daily presence at the Pre-Prep office, in support of parents, pupils and Pre-Prep staff
• Liaises with the school nurse and class teachers as required.
• Supports parents who need to enter and exit the campus outside ‘normal’ pick up and drop off times
• Receives and cares for children who have not been picked up on time, as requested by staff
• Supports requests from teaching staff, in liaison with the School Secretary
• Maintains security by following procedures
• Deliver exceptional customer service to parents

SAFEGUARDING AND EQUAL OPPORTUNITIES

Brighton College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any offer of employment will be subject to rigorous background checks, the receipt of satisfactory references, the College’s pre-employment medical question, relevant original ID documentation and examination certificates. The College understands that a robust, fair and transparent recruitment and selection policy plays a central role in achieving this aim.

The College is committed to ensuring that the recruitment and selection of staff is conducted in a manner that is systematic, efficient and effective and promotes equality of opportunity.

© Brighton College (Singapore) Pte Ltd

CPE Registration Number: 201904884D

Period of Registration : 14 October 2023 to 13 October 2027

• Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

• Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

• Stay updated on the latest security patches and updates for all systems and applications;

• Serve as the first point of contact for troubleshooting system and network issues;

• Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

• Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

• Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

• Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

• Set up and implement backup plans and business continuity plans for system applications and stored information;

• Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

• Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

• Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

• Minimum Degree in Information Technology;

• 1-2 years related experience;

• Familiarity with Server administration and switches configuration;

• Basic understanding of cyber-security;

• Ability to diagnose and troubleshoot basic technical issues;

• Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

• Good interpersonal skills and a team player;

• Strong communication skills with all team members;

• Attention to detail and focus.

Duties & Responsibilities:

• Oversee all administrative tasks to ensure smooth office operations
• Provide administrative support to all departments
• Obtain quotations for vehicle insurance and facilitate renewal of road tax, insurance bonds (for QC application) and other insurances related to projects
• Assist in organizing internal festive celebrations and office events
• Take minutes for meetings held by the admin department
• Assist the HR department with human resources tasks
• Assist in basic IT matters
• Perform other ad hoc duties as assigned

Requirements:

• Minimum 2 years of office administration experience.
• HR experience is an advantage.
• Strong interpersonal skills.
• Problem-solving ability.
• Good time management and organizational skills.

Responsibilities:

• Manage accounts-related matters such as passing journal entries, posting to the general ledger, preparing a trial balance and final accounts, year-end adjustments, depreciation provision, bank reconciliation, control accounts, limited company accounts, statement of comprehensive income, statement of cash flows, liaise with the auditor, statement of changes in equity, and consolidation of company’s accounts.
• Ensure timely and accurate month-end closing process
• Prepare management reports, accounting schedules and reconciliation of accounts.
• Prepare quarterly/annually financial statement, balance sheet and profit & loss statement for the shareholders to review
• Contribute professional analysis and advice on the financial statement and management report
• Have knowledge of accounts payable functions including verifying suppliers’ invoices, initiating payments, data entry and maintenance & reconciliation of creditors’ ledgers
• Have knowledge of accounts receivable functions including AR ageing, preparing AR reports and monitor cash flow balance
• Perform ad-hoc assignments as & when required

Requirements:

• GCE “N” or “O” level qualifications
• At least 1 year of relevant working experience
• Preferably with knowledge of inventory software
• Positive attitude, ability to multi-task
• Detail-oriented and meticulous
• Possess the quality of a keen learner
• A sense of responsibility
• Able to work independently and meet tight deadlines

Interested candidates can send an application to zoey@ evorich.com.sg with a resume including personal particulars, current job, job descriptions, expected salary, the reason for leaving employment, date of availability and a recent photo.

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

On behalf of the hiring company which is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as a Technical Support Executive.

Responsibilities

• Work with the Service Department on Customers' enquiries.
• Carryout site (existing building) surveys and co-ordinate with Engineering team for the next steps
• Customer’s required lift features onto the existing lift/escalator system.
• Liaise with the Purchasing team to source the right products/parts.
• Support Sales Support Executive to propose the new features to the Customers.

Requirements

• Recognized Engineering Degree/Diploma or many years of lift repair experience
• At least 2 years in lift/escalator design and site working experience.

EA License : 2CC0971| EA Registration : R21101298

Job Summary:

Support the development, implementation and administration of C&B programs that align with the company's overall strategic objectives, including salary proposal, benefit management, salary benchmarking, while ensuring cost effectiveness and compliance with legislative requirements.

Duties/Responsibilities:

• Engage in different C&B related projects such as salary proposal, benefits benchmarking, annual review process for salary adjustment, bonus and incentive.
• Maintain consistent deployment of compensation policy and practice, identifying inconsistencies and develop corrective actions. Act as a change agent by facilitating, managing and implementing the necessary modifications to ensure that it is communicated & executed effectively and accurately.
• Review of compensation plans with monetary and non-monetary benefits based on employee needs.
• Support in preparation of C&B data for analysis and reporting to identify trends, gaps and areas for improvement.
• Handling C&B related enquiries from different levels of staff.
• Other Ad-hoc C&B projects assigned.

Required skills / abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to details.
• Strong analytical and problem solving skills.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances and policies.
• Capable of taking challenges and working under pressure in a fast paced environment.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong knowledge of labor laws, regulations, and compliance requirements related to staffing and compensation & benefits.

Education & Experience:

• Minimum 5 years of working experience in HR with a focus on compensation & benefits.
• Working knowledge of multiple human resources discipline, including compensation & benefit practices, organizational diagnosis, performance management and respective employment laws.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

Duties & Responsibilities:

• Oversee all administrative tasks to ensure smooth office operations
• Provide administrative support to all departments
• Obtain quotations for vehicle insurance and facilitate renewal of road tax, insurance bonds (for QC application) and other insurances related to projects
• Assist in organizing internal festive celebrations and office events
• Take minutes for meetings held by the admin department
• Assist the HR department with human resources tasks
• Assist in basic IT matters
• Perform other ad hoc duties as assigned

Requirements:

• Minimum 2 years of office administration experience.
• HR experience is an advantage.
• Strong interpersonal skills.
• Problem-solving ability.
• Good time management and organizational skills.

· Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

· Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

· Stay updated on the latest security patches and updates for all systems and applications;

· Serve as the first point of contact for troubleshooting system and network issues;

· Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

· Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

· Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

· Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

· Set up and implement backup plans and business continuity plans for system applications and stored information;

· Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

· Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

· Minimum Degree in Information Technology;

· 1-2 years related experience;

· Familiarity with Server administration and switches configuration;

· Basic understanding of cyber-security;

· Ability to diagnose and troubleshoot basic technical issues;

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

· Good interpersonal skills and a team player;

· Strong communication skills with all team members;

· Attention to detail and focus.

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.
• Duration of the Programme from 21 November 2024 to 27 August 2025.