• Position: Quality Assurance QA/QC Engineer (MUST BE from Marine Engineering)
• Location: North Bridge Road (Walking distance from Fort Canning MRT Station)
• Working hours : 5 days / Monday - Friday - 9.30am -5.30pm
• Salary (Commensurate with experience): Basic up to $ 7000 + AWS + 14 days Annual Leave
• Duration : Permanent
• Industry : Global leader in Marine Lifting Equipment

Main Responsibilities:

• Perform inspection of incoming products, materials or customer items according to job project requirement
• Perform initial inspection and raise report
• Perform in-process inspection according to procedures and customer’s specifications. Raise report whenever necessary. Measure and record the dimension of components/parts using measuring instruments and analyse the findings for discrepancy
• Perform final inspection of items including dimensional and NDT to ensure that all quality requirements has been achieved. Analyse result and decide the acceptance level of the final product
• Prepare and conduct Project Specific Quality requirements training to production Supervisors and Sub-contractors QC Personnel.
• Establishing Work Procedures and Instructions.
• Support QA/QC Manager for establishing WPS, PQR and WQT Qualifications.
• Act as Project Lead QA/QC and control the entire project Quality Assurance and Control activities during construction phase.
• Oversees the Inspector’s performance on the project towards monitoring and control of workmanship towards quality.
• Updating of Inspection status and records on daily basis.
• Attend weekly client progress review, Internal and Sub-Contractors meeting to discuss Quality issues.
• Liaise with client in relation to Quality on Project Specific.
• Schedule and conduct Project Specific Quality Audit as per agreed Plan.

Requirements:

• Degree in Engineering or Diploma in Mechanical/ Marine Engineering or equivalent
• Experience in handling project Audit and liaise with internal & external auditor
• Knowledge in structural fabrication, piping isometric drawing and materials
• Experience in piping line walk, reinstatement inspections by clear understanding of isometric drawings

Email to: [email protected] or call me at: 6398 5689 for more information.

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Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quality Assurance Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the creating and executing methods and procedures for the inspection, testing, and evaluation of the products and production equipment.
• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Ensuring that corrective measures and deviations meet with the standards
• Ensuring that documentation is compliance with the Experienced Professional

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our Client, a Top Prestigious firm is seeking to recruit a Senior/Corporate Secretarial Executive as part of their growth plan.

Location: Central Singapore

Responsibilities:

• Handling a portfolio of companies
• Preparing resolutions and minutes of directors and shareholders whenever necessary
• Timely lodgement of documents with ACRA
• Provide advisory to clients on general corporate secretarial enquiries
• Performing any other ad-hoc assignments as may be assigned

Requirements:

• Degree or Diploma in Business studies
• ICSA Qualified or Professional certificate in chartered secretary will be an added advantage
• Possess at least 2 to 5 years of Corporate Secretarial experience in an established company or service provider firm
• Good written and verbal communication skills. Fluent in both Mandarin and English
• Ability to work well as a team player

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This role provides essential administrative support for the Graduate Research Programme, assisting in all stages from admissions to thesis submission and oral defence.

Duties & Responsibilities
The successful candidate will work closely with both faculty and students, ensuring smooth operations, efficient event planning, and logistical coordination, ultimately contributing to the success of the programme and its participants throughout the academic journey.

Admissions and Scholarships

• Assist with the admissions process for graduate research programmes, from application to enrolment.
• Coordinate and provide secretariat support for the admissions and scholarship committees.

Programme Administration

• Support students throughout their journey, including milestone tracking, thesis submission, and defence coordination.
• Provide administrative support to faculty and students, ensuring smooth operations across all stages of the programme.
• Collate and maintain data for student performance, thesis progression research progress, course feedback, and quality indicators for reporting purposes.

Event Planning, Logistics, and Administrative Support

• Plan and support office-related and student-focused events, including orientations, workshops, and networking sessions.
• Assist with timetabling, booking facilities, and arranging logistics for assessments, thesis defences, and other activities.
• Provide secretariat support for Education Office meetings, including agenda preparation, minute-taking, and follow-ups.
• Undertake any additional duties as assigned by the Vice Dean (Education).

Qualifications

• Hold a good basic degree from a recognised institution, with at least 2 years of relevant experience. Prior work experience in an educational institution will be advantageous.
• Proficient in Microsoft Office applications such as Word, Excel and PowerPoint.
• Pleasant disposition, meticulous, pro-active.
• Able to multi-task and manage simultaneous deadlines.
• Able to work independently as well as a good team player.

Job description:

- General vessel’s operations for bulk carriers

- Post-fixture settlement ( Example : Laytime, Hire settlement)

- Maximised voyage fixture revenue.

- Voyage result projection/analysis/data control

- Profit & Loss Report & Analysis

- Vessel performance monitoring

- Any other duty may happen ad-hoc to be assigned

- Nature of work is 24/7 (when any issues if occur), reaction to incident to be spontaneous

Skills requirement :

- Word/Excel/Powerpoint and proficient in English (written/spoken)

- Knowledge in IMOS system (added advantage)

-Able to use Microsoft Outlook (email)

Key Objective

The Executive, Consumer Relations (CROs) of the Consumers Association of Singapore (CASE) are the first point of contact for consumers who seek advice and/or redress for their contractual disputes with businesses. CROs require relevant skills and acumen to handle a wide variety of consumer to business disputes and to assist parties in negotiating an amicable settlement. Consumers may either lodge their disputes online or schedule an appointment to meet the CROs in person.

Core Responsibilities:

Consultation Service

• Review the complaints submitted by consumers, dealing directly with them over the telephone, email, through face to face and online channels.
• Review the contractual documents and provide advice to consumers on their contractual rights, and options to seek redress.

Dispute Resolution

• Handle the disputes, dealing directly with consumers and businesses over the telephone, email, through face to face and online channels.
• Gather, collate and organise relevant documentation.
• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.
• Ensure proper filing and prompt closure of all complaints.

Other Roles

• Perform other ad-hoc duties assigned which may include: -
• Generation of statistics and reports.
• Review and analysis of complaint trends and figures.
• Coordination of mediation sessions.
• May be assigned to call centre duties.
• Support and participate in CASE projects and initiatives.
• Other projects and duties as assigned by Management.

Knowledge, Skills & Ability

• Diploma or Degree from a recognized tertiary institution. Law related courses will be an advantage.
• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.
• Possess strong writing skills.
• Possess sound judgement, analytical thinking and problem-solving skills.
• Meticulous, well-organized and able to handle pressure effectively.
• Keen interest and/or experience in dispute resolution and fair business practices will be an advantage.
• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.

Location: West

Task Management

• Design and execute a comprehensive strategy for enhancing product quality, ensuring alignment with organizational objectives.
• Lead cross-functional teams to identify and address root causes of quality-related challenges.
• Develop and implement corrective and preventive measures to mitigate future quality concerns.
• Monitor and analyze product quality metrics to assess progress and identify opportunities for improvement.
• Conduct regular audits and evaluations to proactively manage potential quality risks.
• Collaborate with suppliers to verify compliance with quality standards and specifications.
• Work closely with teams in engineering, manufacturing, classification bodies, and suppliers to uphold consistent quality throughout the product lifecycle.
• Stay informed on emerging quality methodologies and tools to enhance processes.
• Review and analyze warranty data to support new product enhancements and continuous improvement initiatives.
• Identify and recommend process and product improvements for enhanced performance.
• Anticipate and address quality risks to prevent potential impact on products or operations.
• Deliver regular updates and detailed reports to key internal stakeholders.
• Maintain high standards of quality while ensuring cost control within allocated budgets.
• Provide product familiarization to customers as needed.
• Occasionally travel to operational areas to assess product performance and gather insights for improvement.

Interpersonal Management

• Communicate effectively by actively listening, providing clear information, and delivering constructive feedback across all organizational levels.
• Build strong, trustworthy relationships by demonstrating respect, authenticity, and dependability.
• Coordinate with shipyard personnel and management to ensure product quality aligns with organizational goals.
• Foster and maintain strategic relationships with partners, customers, suppliers, contractors, and regulatory bodies.
• Negotiate effectively on the company’s behalf, finding practical compromises when needed.
• Establish a robust network of industry suppliers, subcontractors, and key contacts.

Information Management

• Oversee the creation and management of quality improvement documentation and reporting.
• Develop a comprehensive understanding of product specifications and performance standards.
• Stay informed on applicable classification and regulatory requirements that influence product quality.
• Manage warranty claims and provide continuous feedback to enhance shipyard processes and products.

Personal Development

• Pursue ongoing professional growth opportunities.
• Take accountability for achieving individual and team objectives.
• Stay current with industry best practices and monitor competitor activities for strategic insights.

REQUIREMENTS:

• At least 7-8 years of experience in management or supervision related to building, operating, or maintaining marine vessels, with a demonstrated history of success.
• Relevant qualifications in marine or engineering fields are highly preferred.
• Advanced skills in negotiation and resolving disputes.
• Strong commercial awareness and business acumen.
• Exceptional interpersonal and communication abilities.
• Proficient in managing record-keeping systems.
• A well-established network of industry suppliers, subcontractors, and contacts is highly advantageous.
• Dedicated to fostering continuous improvement, prioritizing safety, promoting teamwork, and encouraging transparent communication.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Nanyang Academy of Fine Arts (NAFA), University of the Arts Singapore, an esteemed arts institution with a global reputation seeks an administratively strong Assistant Manager/Manager at the Quality & Governance Division.

Key Responsibilities

Administrative Support

1. You will provide comprehensive administrative, secretarial, and planning support to the Vice President (Academic) & Provost.
2. To serve as a point of contact for internal (faculty, administrative staff) and external stakeholders (industry partners, universities, vendors), responding to inquiries and maintaining effective communication.
3. Collate information and prepare reports, presentations, and other documents as needed, ensuring confidentiality and accuracy as well as to coordinate meetings, including preparing agendas, taking minutes, and disseminating relevant information.
4. You will manage and track budgets, expenses, payments for the Vice President (Academic) & Provost, and to maintain accurate records and files and update policies and Standard Operating Procedures.
5. To assist with content updates for webpages.

Academic Support

1. You will assist the Vice President (Academic) & Provost with basic research and analysis related to art and design, education and practice.
2. You will support the Vice President (Academic) & Provost in planning and organization of workshops, training and engagement activities, as well as to provide secretariat support for academic meetings with the Vice President (Academic) & Provost and other Senior Management meetings.
3. Monitor and follow up with Deans/Head of Departments, faculty and staff on the progress of projects and assignments as directed by the Vice President (Academic) & Provost.
4. As any task as assigned by Supervisor.

Requirements & Qualifications

You should possess a Bachelor’s Degree in any specialised field with 2 years’ experience in academic/research administration. A minimum of 8 and 10 years of industry experience is required to be considered at Assistant Manager and Manager level respectively.

You should be resourceful and proactive in addressing issues, possess strong organisational, administration and coordination skills, with a proven ability to handle multiple tasks, prioritize tasks and meet deadlines.

You should possess exceptional interpersonal skills and the ability to collaborate effectively with individuals at all levels within the organization and with external stakeholders, being a team player.

To succeed in this role, you should have the ability to conduct basic research and analyse data effectively, possess excellent written and verbal communication skills, including proficiency in English.

Proficiency in MS Office Suite, Adobe Suite and other relevant software applications for communication, documentation, and presentation will be essential.

If you have a passion for the arts, we encourage you to apply. This is your opportunity to be part of NAFA to a new season of global recognition and shape the future of arts education in Asia.

Be part of the FHA marketing team to deliver engaging omni-channel marketing campaigns to increase event branding, attendance, engagement and partnership collaborations. 

Marketing Planning & Execution
•    Manage and develop content across marketing assets and channels from print to online including website, direct mailers, social media platforms and event app
•    Develop compelling messaging, positioning and creative assets that aligns with target audience and marketing objectives 
•    Ensure all marketing materials are high-quality, accurate, and delivered on time
•    Management of photographers and videographers for event coverage, interviews and testimonials 
•    Track industry trends, customer feedback, and competitor activity to adjust marketing strategies as needed.

Analytics & Lead Generation
•    Identify and segment target audiences to maximize event reach and engagement
•    Use of online / enterprise systems for marketing purposes and database management
•    Data Management including data mining to improve customer segmentation and targeting as well as campaign performance
•    Track, evaluate and report results for marketing campaigns
•    Measure customer satisfaction by developing surveys and provide insights

Marketing Innovation
•    Ensure adoption and optimization of new marketing trends and technologies 
•    Monitor performance to deliver effective and impactful campaigns
•    Develop and execute audience engagement strategies that create interactive and memorable experiences as well as to encourage attendee involvement
•    Design and implement gamified experiences, contests, and other activities to capture the attention of attendees and encourage booth visits.

Partnership and Collaboration
•    Manage working relationship with creative agencies, partners and vendors
•    Collaborate with other departments to ensure alignment between marketing strategies and business operations.
•    Preparation of publicity contracts & materials to engage trade and media partners
•    Ensure that partnership deliverables are executed timely

PRIMARY OBJECTIVE

• Perform the daily BAU operations, i.e. loan disbursements, repayments, fee collections, prepayments, rollovers and redemptions, monitoring and sweeping of funds from special-purpose accounts, e.g. DSRA, Operating accounts for loan repayments and monitoring of scheduled repayments for bilateral and syndication deals.
• Perform GL reconciliation & ensure outages are resolved within stipulated turnaround time.
• Ensure accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses.
• Support the department’s effort to improve productivity, efficiency and lower costs via continuous process improvements.
• Maintain good business relationships/partnerships with key stakeholders, aligning actions to customer needs.

KEY RESPONSIBILITIES

Customer/Market – Business Transformation

• Perform loan disbursements, repayments, rollovers, redemption and fee collection with accuracy and within the stipulated turnaround time.
• Respond to Business Units’ requests and enquiries within a stipulated timeline.
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams.
• Actively participate as a member of a team to move the team towards completion of goals, i.e. develop a service-oriented culture within the team.

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes. 
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with all internal & external policies/guidelines and requirements of the regulators.

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure that CRA rating is at least “On Target” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses.

Individual Contribution/Competency

• Participate in BCP Coordinator/Risk Coordinator or Data Steward roles.

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement.
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture.
• Develop a mindset of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned.

About us:

This SME, established in 1955, operates with a team of 30 to 40 employees and specializes in Traditional Chinese Medicine (TCM). Its core business lies in three retail outlets and the wholesale distribution of in-house branded products. With a focus on preserving cultural heritage, the company is committed to modernizing its trade practices while ensuring high standards of quality in both products and services. The office is located in the heartland of Chinatown.

Job Highlight:

• Join a well-known SME established in 1955, offering stable and secure employment.
• Enhance your skills across diverse areas, from e-commerce and operations to customer service and basic accounting.
• Enjoy working in the cultural heart of Chinatown, surrounded by a blend of heritage and modern commerce.

Duties and Responsibilities:

• Process orders from company’s e-commerce platforms (e.g., Shopee, Lazada and our own website) and overseas orders.
• Oversee the entire order fulfillment process, including order picking, product packing, arranging deliveries, generating payment links, and updating delivery status.
• Ensure consistency and accuracy of product listings across all e-commerce platforms (e.g., product pricing, promotions, images).
• Respond promptly and professionally to customer inquiries via web chat, phone, and email.
• Address customer feedback and handle service recovery when necessary to maintain high service standards.
• Monitor and maintain inventory levels for packaging materials and other operational supplies.
• Place procurement orders for supplies when stock is low to prevent disruptions in operations.
• Assist in in-store operations such as picking and packing products when needed (e.g., festive seasons)
• Perform basic bookkeeping and accounting tasks, ensuring records are accurate and up to date.
• Provide administrative and operations support and other ad-hoc duties as required

Requirements:

• Familiarity with e-commerce platforms and retail operations.
• Exposure to basic accounting and inventory management.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• "Can-do" attitude, showing willingness to try new things and adapt to changing situations.
• Excellent communication and interpersonal skills for effective customer engagement.
• Problem-solving mindset with the ability to handle challenges proactively.
• Attention to detail to ensure accurate product listings and order processing.
• General interest in retail, Traditional Chinese Medicine (TCM), and the healthcare industry.

For interested applicants, please email your UPDATED CV to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

Location: Alexandra road

Financial Reporting (50%)

• Provide financial information
• Prepare monthly, quarterly, yearly, and special reports and analyses
• Review reports from shared services center
• Prepare Principal reports
• Prepare and submit statistics/surveys
• Finalize budget and forecasts
• Coordinate budget and forecast processes across departments
• Assist with consolidation (actuals and forecast/budget)
• Prepare and post monthly consolidation adjustments
• Generate consolidation working files

Tax Reporting Analysis (30%)

• Analyze KPIs, operating expenses, capital expenditures, and balance sheet position
• Perform variance analysis on actual vs budget/forecast reports

Treasury (20%)

• Monitor cash flow
• Prepare daily and monthly cash reports
• Prepare quarterly cash flow projections
• Assist with ad-hoc treasury projects

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Job Description:

• Manage the day-to-day administrative tasks, including office supplies, equipment, and facilities management.
• Contacting clients to obtain missing information
• Ensure the office environment is organized, clean, and functional for staff and visitors.
• Monitor and maintain office inventory, including construction materials and tools, and reorder supplies as necessary.
• Assist in the purchasing process for office supplies.
• Issue purchase order, checking invoices, record purchase order in SAP system and project tracking and etc
• Perform other ad-hoc duties and responsibilities as assigned by management.

Job Requirements:

• Proficiency in Microsoft Words and Excel.
• Diploma with at least 2 years of relevant working experience.
• Highly organized and able to multitask effectively.
• Experience in SAP software and construction sector would be an added advantage.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Our client is a food service company with a diverse range of offerings, including quality dining establishments and food manufacturing.

• Design and execute training programs and curricula.
• Collaborate with the company to foster a learning culture within the organization.
• Implement and assess our WSQ, Non-WSQ, and e-learning training materials.
• Hold regular meetings with team members to identify and address their needs.

Requirements:

• ACTA/DDDLP Certified
• At least 4 years of stand-up training, On-the-Job training experience in the F&B industry.
• Possess a Level 3 Food Safety Course or as a Food Hygiene Officer is an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in ALPS Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for coordinating sea import shipments, managing import/export files, updating shipment statuses, and handling customer notifications. Responsibilities include processing invoices, checking shipment documents, and arranging transportation. You will communicate with clients, agents, and overseas offices, ensuring accurate data entry and compliance with company policies. Key tasks also include customs permit declarations and maintaining strong client relationships. Additionally, you will recommend process improvements and handle any ad-hoc duties.

Qualifications:

• Minimum 1 year of experience in relevant industry

Inbound Call Centre

Duration: 12 months contract (Convertible)
Working days: 5 days per week (including weekdays and weekends)
Location: Raffles Place
Duration: 12 months (renewable / convertible)
Note: 1-2 months training

Working hours:

o Morning shift: 8am-5pm, 9am-6pm, 10am-7pm

o Afternoon shift: 11am – 8pm or 1.30pm – 10.30pm or 2.30pm to 10.30pm

o Night shift: 10.30pm – 8am (Not activated now but needs to be comfortable)

Main duties and responsibilities

· Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services

· Respond to customers’ queries and concerns with the aim of achieving first call resolution.

· Follow up promptly with customers to resolve issues

· Provide customers’ feedback to respective business partners to improve customer experience

· Introduce and educate customers on the self-service/automated banking channels.

· Perform after- call administration work

· Use customer service and sales skills to optimize customer satisfaction of each customer contact

· Maximize opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Requirements:

· Possess a Diploma or Degree in any discipline

· Able to commit to 24/7 rotating shift work, needs to be comfortable working shift work

· Must be comfortable with call centre environment – can be stressful as it’s very regulated – all calls are monitored, and KPIs are pegged at how fast and how well the CSE attends to calls. (Productivity and service quality)

· Comfortable with desk bound role.

· Must be prepared to cross-sell. (E.g., personal loans- talk about compound interest)

· Will be required to work 5 days in a week, including weekends and public holidays

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Responsibilities

• Identifying target audiences and trends to create effective communication strategies that are in line with the company's objectives.
• Tracking the effectiveness of communication strategies using advanced techniques and finding opportunities for improvement.
• Maintaining contact with the media and marketing professionals to help promote and distribute communications and marketing materials including press releases and social media posts.
• Building positive relationships with other industry stakeholders such as consumers, partners, and investors.
• Planning, executing, as well as attending industry events such as conferences and product launches to grow the organisation’s network.
• Ensuring consistency in messaging, visual identity, and brand voice across all communication materials to nurture the organisation's brand and reputation.

Requirements

• Degree in Communications
• Good organisational and administrative skills
• Good interpersonal, verbal and written communication skills
• Proficient in Microsoft Outlook, Word and Excel
• Good team player, have an eye for details and ability to multi-task

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Warehouse Operations Executive

• Pioneer (Round trip Transport provided at Clarke Quay)
• 5 days / 8am – 5pm
• S$ 2,500 - 3,000+ (Depending on experience)

Responsibilities:

• Receiving, checking and store product items to designated location.
• Picking, checking and packing product items.
• Conduct inventory housekeeping and cycle counter.
• To maintain a proper and accurate record of stock inventory inclusive of inventory check and stock count.

Requirements

• Relevant warehouse working experience
• Forklift license

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

• Location: Raffles Place
• Handle the processing of policy alterations of Life policies, comprising of policy benefits, reinstatements, review and other policy admin transactions,
• Handle premium payment and receipting function, including managing of suspense account,
• Provide support in handing enquires/appeals and managing feedbacks from touchpoints, including policyholders and financial representatives;
• Liaise with internal stakeholders such as new business, customer care, finance, IT distribution representative and policyholders;
• To provide requirements and perform User Acceptance Testing (UAT) for system enhancements, process improvement and defects when required;
• To collate statistics for management reporting
• Assist with ad-hoc initiatives/projects as assigned by the Section Head

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Scope:

Learning and Development:

• Conduct learning needs analysis to identify knowledge and skills gaps.
• Source and qualify training providers.
• Plan, develop and implement learning interventions, training programs and e-learning modules.
• Deliver programs aimed at driving service quality initiatives for continuous improvement.
• Evaluate effectiveness of training programs and initiatives.
• Perform administrative duties and maintain accurate training records.

Strategic Workforce Planning:

• Collaborate with business units to forecast manpower requirements in line with corporate strategy and business plans.
• Analyze capacity and competency gaps between workforce demand and supply.
• Conduct workforce analysis to project future needs and develop workforce planning solutions.
• Implement solutions to bridge gaps, monitor progress against milestones, and reevaluate plans based on developments.
• Participate in key strategic workforce planning projects and initiatives to transform the workforce to be future-ready.

Requirements:

· Degree in Business/ Human Resources with prior experience in HR or corporate strategy/ planning will be an added advantage.

· ACTA certification

· Prior Learning & Development experiences , such as classroom facilitation, instructional design, evaluation and assessment

· At least 2 - 3 years working experience in Curriculum Design, Instructional Design, and Content Development is advantageous

· Experience in Workforce Planning preferred.

· Self-motivated team player

· Excellent interpersonal, written communication and presentation skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job description:

• To conduct analysis to identify trends, patterns, and insights through healthcare data, to drive value-based care initiatives
• To collaborate with healthcare professionals and IT teams to translate requirements into measurements and into insightful dashboards
• To partner key stakeholders to translate priorities and performance indicators into effective action plans
• To perform a periodic review of key performance indicators and to take pre-emptive action with relevant stakeholders
• To present routine reports and updates to stakeholders
• To support and facilitate the formulation of strategic workplan for Clinical transformation
• To do project management and align Clinical transformation’s work plans to that of MOH

Job requirements :

• Min Bachelor Degree in any field
• Proven track record of using Tableau for visualization and analysis, along with a strong understanding of data management and interpretation to drive impactful decision making
• Relevant experience in Project Management, Data Analytics and/or proficiency in programming language such as Python and/or R and visualization tools such as Tableau.

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Entry level is welcome
• Up to 14 Annual leave for first year
• Free lunch every Friday | Free fruit every Monday
• 5 days work (Monday to Friday) – 8am to 5pm.
• Saturday & Sunday rotational depending on roster (8am to 5pm)

Job Description:

This is a full time role for a Customer Service located in Tuas. Our client is a reputable waste management and recycling company in Singapore, dedicated to providing sustainable solutions for waste disposal. You will involves supporting daily operational tasks while ensuring customer orders are managed and followed up efficiently. It requires the ability to perform well under pressure in a fast-paced environment and maintain effective communication and coordination with team members. Additionally, the candidate will handle other responsibilities as assigned by the supervisor.

Qualifications:

• Customer service oriented with pleasant and polite
• Positive attitude, organized and problem-solving skillsBenefits:
• Basic Salary up to $2,100 with yearly increment based on performance.
• 44 hours, 5 days a week including weekends, depending on roster.
• AM Shift: 10.30 - 7.30/ 8.30 9.30 - 6.30/ 7.30 | PM Shift: 11.15/ 12.15 - 9.15 (when closes at 9pm), 11.45/12.45 - 9.45 (when closes at 9.30pm)

Job Description:

This is a full time role for a Sales Executive located in Islandwide. Our client is a local jewellery brand based in Singapore. You will be working closely with the office team to create an excellent in-store shopping experience for customers. This includes assisting with styling customers in the latest pieces, managing inventory, handling restocks, and ensuring the store is always ready for customers. Your role also involves performing cashiering duties, maintaining the cleanliness of the store, and processing online order collections or after-sales services when needed. Additionally, you will lead and guide team members, providing them with training and support to ensure their success.

Qualifications:

• Minimum 1 year in retail sales experience
• Minimum ITE in any field

Senior Advertising & Promotion Executive

Salary: $3200 - $3800

Working Days: 5 days (10am - 6pm)

Working Location: Henderson Road 159545

Responsibilities

• Market Research: Conduct market research to gather information on target demographics, consumer behaviour, industry trends, and competitor analysis.
• Content Creation: Assist in creating marketing materials such as social media posts, blog articles, promotional emails, or advertising copy.
• Advertising Campaigns: Support the planning, execution, and analysis of advertising campaigns, which may include online ads, print ads, and more.
• Email Marketing: Help with email marketing campaigns, including list management, content creation, and performance tracking.
• Graphic Design: Create or assist in the creation of marketing materials, graphics, and visuals for various advertising and promotional materials.
• Market Planning: Contribute to the development of marketing and advertising plans, including setting goals and objectives, budgeting, and timeline management.
• Branding: Assist in maintaining and enhancing the company's brand image and identity through consistent messaging and design.
• Learning and Development: Continuously learn about the latest marketing trends and tools, and apply that knowledge to improve marketing strategies.

Requirement:

• Good photography or videography skills.
• Experience in photo or video editing.
• Must be able to use adobe creative cloud
• Must know how to use Xiao Hong Shu, Tiktok, Ads Manager, Shopify, Instagram/Facebook and lastly Wechat
• Bachelor in any related field.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279