Key Responsibilities:-

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch).
• Uphold standards in customer service engagement at branch.
• Teachers’ management and administration (more than 50 teachers full and part-time).
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc.
• Studio and facilities management.

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store.
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department.
• Perform any adhoc duties or projects as assigned.

Requirements:-

• Diploma graduate preferred.
• Experience in similar or service related industry preferred (enrichment centers).
• Excellent interpersonal skills and collaborative, team-oriented attitude.
• Proficient computing skills and familiarity with relevant software and systems.

Responsibilities:

• Perform risk assessment and underwrite Motor insurance with adherence to the underwriting authority and Company’s guidelines.
• Support Manager in gathering and analysing market data, identifying market trends or headwind.
• Work with Head of Department and Finance in the monthly, quarterly and annually budgeting and forecasting exercise.
• Provide strong support to our distribution channels and maintain positive relationships with all partners.
• Provide product training to our distribution channels.
• Support the department and ensure renewal reviews are conducted within service level agreements.
• Participate in department improvement projects when applicable.

Requirements:

• Degree with at least 2 years of underwriting Motor/A&H products.
• BCP, PGI, CommGI certified
• Working knowledge in SQL, Power BI and Tableau are additional advantage.

A Better Co Pte. Ltd | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Support day-to-day training administration for the Company. Interacts with all levels of staff in the Company with regards to in-house training, external training, on-the-job training and education.

Training Needs Analysis and Training Plan

• Compile the Training Needs for the year
• Analyze the training needs of staff and develop a total training plan yearly
• Educate or provide awareness training on Training Needs Analysis as required

Training Management and Communication

• Upkeep of all staff training records
• Conduct/Coordinate on training such as ISO9000, AS9100, ISO14000, OHSAS18001, Technical training, Soft Skills & etc.
• Assist in program design and development for in-house training
• Source, evaluate and engage external consultants for selected training programs
• Create training awareness & schedule through internal promotion, intranet & etc.
• Liaise with government institution for training grants or subsidies
• Review and recommend policies and procedures to increase the effectiveness and efficiency of the people development functions
• Control and monitor the total training budget for the company
• Set up an information system for the people development function to provide pertinent feedback to management

Training Evaluation

• Compile all training evaluation results after each training
• Provide monthly reports on training results, expenditure & etc.
• Develop and evaluate all four levels of training and ensure prompt feedback of information
• Provide half-yearly training report on the Total Training Plan and its effectiveness
• Comply with the ISO9001, AS9100, ISO4001 & OHSAS18001 Management system

Other Tasks

• Familiar with Quality Control Circle criteria and able to conduct and facilitate the teams.
• In charge of Staff Suggestion Scheme and ensure all employees to participate during Quality month
• Involve in GHG reduction activities
• Submit OHS & HSE data to HQ quarterly
• Other tasks assigned by superior.
• Ensure implementation of people development policies and procedures
• Timely compilation of Training Needs Analysis of the company yearly
• Implementation of training identified in the Total Training Plan
• The Company Education budget is appropriately used

Requirements:

• Degree in Business Administration with 2 years related experiences or Diploma in Training & Development with 4 –5 years training experience
• Possess good interpersonal skills
• Good oral & written communication skills
• Able to work as a team player
• Knowledge in People Developer Standard & it’s requirements
• Computer literate & proficient in MS Office
• Good understanding of Training Fund on all government statutory board requirements
• Stand up training experience is essential.

5 days work week

Bedok Area

Manufacturing Co.

Interested candidates, please forward a detailed resume and email to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063

Primary Purpose

Reporting to the Senior Manager, Supply Chain SMO/COE, the Master Data Quality & Governance Manager plays a vital role in ensuring the accuracy and integrity of master data and will be responsible for overseeing and implementing data governance strategies, policies, practices, and processes across the Asia Pacific region. This role is also responsible for collaborating with APAC business stakeholders to understand their data needs and requirements and ensuring data quality standards, processes and procedures align with business objectives, and providing training and support to business stakeholders on data quality best practices.

Develop and Implement Data Governance Framework:

o Design and establish a comprehensive data governance framework across the Asia Pacific region.

o In partnership with Global Data Governance teams define data governance policies, procedures, and standards to ensure consistent and accurate data management practices.

o Collaborate with stakeholders to gain buy-in and support for the data governance initiatives.

Data Stewardship and Ownership:

o Establish data quality rules, monitor data compliance, and resolve data-related issues.

o Ensure data ownership and accountability by establishing data governance and execution roles and responsibilities.

o Drive continuous improvement by monitoring data governance performance and identifying opportunities for enhancement.

o Conduct regular data audits and assessments to identify gaps and recommend corrective actions.

o Collaborate with cross-functional teams, including IT, finance, operations, privacy and legal to ensure alignment and compliance with data governance initiatives.

o Engage with global stakeholders to share best practices, leverage synergies, and contribute to the overall data governance strategy.

Training and Awareness:

o Develop training programs and materials to educate employees on data governance policies, procedures, and best practices.

o Raise awareness of the importance of data governance and its impact on business operations and decision-making.

o Provide guidance and support to business units in implementing data governance practices effectively.

o Act as a subject matter expert, providing guidance and support to stakeholders on data governance-related matters.

Inherent Requirements

Formal Qualifications

Bachelor's in information management, computer science, business administration, or a related field.

Key Skills / Core Competencies

• Strategic thinking ability, as well as detailed analytical and problem-solving skills
• Strong communication and relationship building skills to collaborate cross functionally with internal partners and external customers.
• Comfort in managing relationships with senior leadership.
• Strong entrepreneurial, customer service orientation.
• Ability to effectively prioritize, execute tasks and manage deadlines in a high-pressure environment.
• Good written, oral, and interpersonal communication skills.
• An ability to work well in an ambiguous environment with minimum supervision.
• Strong professional presence and business acumen.
• Innovative, proactive, and flexible to change.
• Self-motivation and a strong sense of ownership and accountability
• Exposure to process improvement methodologies with Lean Six sigma Green or Black belt an advantage

Experience

• Proven experience in data governance, data management, or related roles, preferably within a multinational organization operating in the Asia Pacific region.
• In-depth knowledge of data governance frameworks, principles, and best practices.
• Strong understanding of data quality management, data privacy regulations, and data-related compliance requirements.
• Demonstrable experience leading process change
• Superior vendor management experience
• Demonstrable knowledge and experience in SAP, SFDC, M365, BI and data analysis tools.

Our client is a global manufacturer. Due to business needs, they are now recruiting a Customer Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Customer Quality Engineer:

• Analyze and apply customer quality specifications, developing and upholding internal quality benchmarks through APQP methodologies (e.g., Process Flow Diagram, Control Plan).
• Facilitate Built-in Quality workshops, ensuring collaboration with cross-functional teams to achieve and monitor continuous improvements through to completion.
• Lead initiatives to resolve quality issues for new programs (such as Process of Record, Process Change Request, First Time Quality) to enhance performance.
• Chair Material Review Board meetings to address deviations and spearhead corrective actions for non-conformance cases.
• Obtain customer approval for Production Parts and provide support for the initial stages of production.
• Promptly address customer returns by utilizing Six Sigma problem-solving techniques and the 8D approach.
• Capture and document lessons learned for each new program and apply these insights to future projects.
• Ensure adherence to the Quality Operating System throughout product launches.

Requirements:

• Min Degree in Engineering related field
• Minimum 3 experience in Quality and Product Launch
• Knowledge in Automotive industry regulations and standards

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

This position is responsible for conducting audit checks to ensure that products meet the established standards, This role also supports the achievement of Company quality target.

1. Confirm to quality standard and quality processes

• Inspect in-coming and outgoing products according to policies standard.
• Perform all product processes within section (eg, QC,SAO), Reworks, Repairs, Defective photo-taking

2. Contribute to continuous improvement

• Maintain Integrity accuracy and completeness of Supplier invoice data and QC data in system
• Establish standard operating procedures and conditions for handling storage and checklist of stock.

3. Perform other ad-hoc duties as assigned.

Requirements

• At least 1 year of experience in Gold quality control in retail jewellery preferred
• If no QC experience in retail jewellery then at least 1 year of experience in QC control in manufacturing
• At least Diploma in any discipline
• Basic understanding of production methods.
• Attention to detail
• Able to use basic MS Office.
• Good Communication and Interpersonal Skills
• Able to multi-task and quick learner

Job Description:

• Oversees and manage the day-to-day operation of the Nursing Department, ensuring high standards of patients care and staff performance
• Manage and lead quality improvement initiatives, identifying areas for the enhancement and implementing best practices
• Conducts training for staff and nurses on the quality improvement, new technologies and innovative care practices
• Supports Nursing in managing and administrate research grant, ensuring compliance with grant requirements, timelines, and budgets
• Ensures compliance with healthcare regulations and organizational policies. Supports Nursing in compliance to audits’ standards
• Any ad-hoc duties as per assigned

Requirement:

• Bachelor's Degrees in Business Administration/ Engineering / Industrial Design/ Healthcare or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Employment terms: Full-time / Contract position (3-years)

Job Summary

We are seeking a dynamic and motivated Marketing Communications Executive/Senior Executive to join our team at ITMA Services. The Marketing Communications Executive/Senior Executive will play a crucial role in supporting our marketing and communications efforts. The ideal candidate should be creative, detail-oriented, and possess strong communication and time management skills.

Key Responsibilities

· Content Marketing: Support the Marcom team in creating, scheduling and distributing content when necessary.

· Collaterals Production: Work with external vendors to produce and distribute marketing collaterals such as e-brochures, billboards, web banners, print advertisements, and visitor guides.

· Advertising: Support the planning and execution of online and offline advertising campaigns and monitor performance for optimisation.

· Partner Marketing: Work with partners to ensure timely fulfilment of deliverables according to agreement.

· Events: Assist in the planning and logistics of online or in-person roadshows and launch events.

· Registration Management: Work closely with vendors and stakeholders to develop and manage the online and onsite visitor registration system, including answering enquiries.

· Database Management: Build and maintain an accurate and up-to-date database on Salesforce and ensure data integrity and compliance with GDPR and PDPA regulations.

· Visitor Services: Support the team in delivering an excellent attendee experience through prompt support services before, during and after the exhibition. Services include enquiry management, onsite hospitality, and the facilitation of visa applications in coordination with Embassies and Consulates.

· Survey: Manage the end-to-end process of onsite visitor survey, including questionnaire development, data collection, analysis and reporting.

· Analysis and Reporting: Compile comprehensive reports to provide regular updates to senior management regarding the status and achievements of marketing initiatives and campaigns.

· Team Secretariat: Support the Marcom team in the overall coordination for team meetings and administrative requirement such as managing team folders, preparing partner agreements or preparing payment administration for vendors.

Qualifications

· A Diploma or Bachelor’s degree in Marketing, Communications, or a related field.

· One to three years experience in marketing communications. Experience in the MICE industry will be an advantage.

· Excellent written and verbal communication abilities.

· Good analytical abilities, including interpreting data, identifying patterns, and drawing actionable conclusions.

· A team player with strong organisational and time management skills.

· Detail-oriented with a commitment to delivering high-quality work.

· Genuine enthusiasm for engaging with individuals and fostering positive interactions.

COMPANY DESCRIPTION

Singapore Art Museum opened in 1996 as the first art museum in Singapore. Also known as SAM, we present contemporary art from a Southeast Asian perspective for artists, art lovers and the art curious in multiple venues across the island, including a new venue in the historic port area of Tanjong Pagar.

SAM is building one of the world's most important public collections of Southeast Asian contemporary art, with the aim of connecting the art and the artists to the public and future generations through exhibitions and programmes. SAM is working towards a humane and sustainable future by committing to responsible practices within its processes.

For more information, visit www.singaporeartmuseum.sg.

RESPONSIBILITIES

Purpose of Job:

To support Singapore Art Museum's Front of House operations; by delivering quality customer service, ensuring pleasant visitor experience, handling enquiries, and supervising a team of Visitor Experience Officers.

Principal Accountabilities:

• Prepare exhibition spaces for daily operations (including weekends and public holidays).
• Conduct daily briefing.
• Handle enquiries and requests from the public, including visitors and guests.
• Ensure good customer service and visitor experience at exhibition sites. Deliver service recovery, if necessary.
• Uphold admission guidelines and encourage positive visitor etiquette.
• Handle on-site incidents, if any.
• Collate feedback from visitors.
• Collect information on visitorship.
• Check and replenish marketing collaterals.
• Staff Information Counter at exhibition sites, when required.
• Assist the Manager to deploy and supervise a pool of Visitor Experience Officers.
• Ensure daily artwork checks are done, perform basic artwork troubleshooting, and report artwork status.
• Promote active communication and information sharing to facilitate operational effectiveness and efficiency.
• General Front of House support.
• Reconcile daily ticketing revenue, if venue is ticketed.
• Ensure all is in good order at exhibition spaces at the end of each day of operation.

• Minimum Diploma holder.
• Working experience in customer service is an advantage.
• Prior experience working at a museum is an advantage.
• Able to handle point-of-sale transactions.
• 5-day work week.
• Able to work on rotational schedule; including late evenings, weekends and public holidays.
• Travel to exhibition spaces sited across Singapore.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Need to know Zeiss CMM Program

Need to know Zeiss CMM Operation

Have Quality Assurance & Quality Control knowledge.

Know incoming / Inproess / external provider parts inspection.

Know prepare of quality documentation and maintenance documents like daily monitoring Data and monthly Data performance.

Will prepare of documentation for customer audit & ISO audit

You will support the implementation of initiatives aimed at improving patient experience and building a patient-centric culture in NNI. You will also administer the feedback management process, including service recovery and active engagement of patients, caregivers and staff.

Requirements:

• Recognised Degree with at least 2 years of working experience in customer / patient service operations
• Strong command of English and a second language
• Proficient in writing
• Adept in conflict resolution, data analytics and presentation
• Good planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

Our Account Executives are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling

Qualifications

• Fresh graduates or 1-2 years’ experience in an advertising agency or related field
• Candidates with more experience will be considered for the SAE position
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Involves in the management of a medical conference and education events in the Asia-Pacific region.

Job Scope

• Assist in organizing and executing education events including registration, travel grants, abstracts, scientific programmes, conference social events
• Assist in the planning and executing of digital marketing content and social media
• Manage association membership

Requirements

• Possess at least a Diploma in any discipline
• Experience in event management preferred
• Positive attitude with good interpersonal skills
• Team player
• Proficient in Microsoft, WordPress, social media platforms and Adobe programs
• Attention to details

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Description:

1. Provide support to manager on day-to-day work and operations

- Prepare, handle and maintain all sensitive and confidential information including meeting agenda, detailed minutes of meetings, documentation. (for statutory and non-statutory requirements), contracts and reports (financial and non-financial)

- Assist in reviewing and preparation of purchase order, quotations, invoicing and processing of payments weekly.

- Plan, organize, prepare for meetings and discussions – internal and external, online and offline.

- Ensure timely follow up on outstanding matters and with relevant parties for efficiency.

- Be point of contact for internal and external communications, coordination and correspondences with relevant parties.

2. Provide support in business processes

- Coordination, monitoring and communication of ongoing and new projects and tasks with relevant department, or external parties such as customers and suppliers.

- Administrative support on data entry and data-imaging for sorting, filings and/or retrieving of corporate records, business documents and/or reports.

3. Ad-hoc assignments – as and when assigned

Requirements:

1. Able to work independently and self-driven.

2. Professional proficiency level in verbal and written communication skills.

3. Good understanding on Teams / Zooms functions.

4. Good understanding on the entire MS Office.

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.

Job Description:

• Work with the supporting vendors and government agencies to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Conduct research on emerging technologies that can optimize and accelerate the project delivery.
• Ensure all required testing documentation are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 3 years' experience in application exploratory testing and regression test automation
• Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
• Create, review and/or support test automation strategies and implementations
• Experience working with highly trafficked, scalable Web applications
• Troubleshooting/debugging skills
• ISTQB, CSQA, CSTP or other relevant certification
• Experience with Katalon Recorder and/or Katalon Studio or equivalent
• Advanced knowledge of common desktop and mobile browser technology

Email to: [email protected] (111-001-CTMO Quality Engineer)

Our Client is committed to being the highest quality and reliability provider of laser-based manufacturing systems for leading electronics and device manufacturers world-wide; helping them to optimize production of the materials, components and systems that are an integral part of the electronic devices in use today.

As part of the mission, we are seeking an experienced Quality Assurance Engineer to work in our Singapore Laser Manufacturing facility in Kaki-Bukit, Singapore who can drive improvements in the quality and reliability of fiber based and solid-state laser products and production processes. This role will have responsibility for developing, maintaining, and improving the Quality control systems and processes for a variety of critical laser systems as well as leading by influence to drive quality within the culture of the organization.

A successful candidate will have a strong work ethic to meet the occasional high intensity workload for customer commitments. A persuasive personality with strong communications skills is needed to influence key cross-functional stakeholders.

Key responsibilities:

• Quality engineering support for manufacturing and project management
• Develop inspection requirements; facilitate PFMEAs; resolve discrepant material issues and create and maintain quality documents such as control plans and inspection plans
• Act as the quality interface for the laser production team in responding to customer complaints using failure analysis, development of corrective and preventative actions and trend analysis
• Conduct audits, including closing out audit findings, create audit finding reports and determine proper corrective and preventative actions
• Coach and mentor Quality Engineers.
• Support validation activity of processes, equipment, and metrology
• Support and comply with the company Quality System, ISO, and requirements
• Establish and maintain quality control processes and procedures for optomechanical components and systems.
• Develop and maintain quality documentation including inspection plan, test protocols, quality control procedures and reports.
• Collaborate with suppliers to ensure their compliance with quality requirements and drive continuous improvements.
• Actively participate in Continuous Improvement Initiatives such as Lean Manufacturing or Six Sigma projects to enhance Quality, efficiency and cost-effectiveness.

Requirements:

• Bachelor’s/Masters Degree in Mechanical, Optical, Optomechanical Engineering or related Engineering Science
• 6 years of experience in engineering in a machining or manufacturing setting
• With good experience in optic testing, optic inspection and experience liaising with optic suppliers and manufaturers.
• Experience in Optomechanical design including knowledge of optical principles, components, and optical system integration.
• Solid understanding of Mechanical Engineering Principles including Structural analysis, Material selection, Tolerance analysis and Manufacturing Process.
• Knowledge in integrating optical components including alignment, fixture design and calibration procedures.
• Knowledge of quality systems, regulatory requirements, and industry standards
• Advanced knowledge of blueprint reading and GD&T
• Ability to operate a variety of inspection equipments
• Statistical expertise with DOE and Capability Studies
• Design software- CAD (e.g., SolidWorks, AutoCAD), Minitab, Python, Jump etc
• Strong and thorough knowledge of quality engineering discipline, including:
  • Quality data collection and data analysis
  • Understanding of statistical methods, including population sampling, hypothesis testing
  • Problem Solving techniques such as 8-D, 5-why, Fishbone / Fault tree, PFMEA, K-T

Preferred Qualifications / Competencies:

• Previous Laser or Optics industry experience is highly desired.
• Familiarity with statistical analysis techniques, such as Weibull Analysis and Gage R&R, as well as appropriate software tools, such as Minitab or JMP
• Familiarity with the following areas: Process Validations (IQ, QQ, PQ), Failure Mode and Effect Analysis (FMEA), Structured Problem Solving (8D) and/or Root Cause Analysis - Corrective and Preventive Actions (RCA-CAPA)
• Previous experience with Risk Management, Engineering Change Control, Handling of Deviations and Non-conformances & Lean Six Sigma
• Experience working with cross functional teams (Engineering, Operations, Sales)
• Ability to complete tasks in a timely manner, with excellent attention to detail and accuracy.
• Project Management Experience
• Self-motivated, ability to identify potential problems or improvements and possess the initiative to take appropriate actions as necessary.

Job Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Perform the packaging and labeling activities of medications.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Job Requirements

• Candidates with no prior experience are welcome to apply (training will be provided)
• Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment
• Customer-focused, self-motivated, sales and service-oriented.
• Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player with excellent interpersonal and communication skills.
• Candidates with relevant experience and proven track record will be considered for a senior position.

Job Highlights:

1. Annual Leave - 14 days onwards
2. Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones
3. FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!
4. Attractive and Good Commissions Entitlement
5. Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

We are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties:

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties:

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Oversee the purchasing, maintenance, and repair of clinic equipment when required.

Clinical Duties:

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements;

• Minimum O'Levels or equivalent
• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Computer literate/savvy
• Able to work on weekends

ABOUT US

Syniti is the enterprise data partner, empowering anyone who relies on data to make business-critical decisions by delivering data they can trust through a unique combination of intelligent software and experts who deeply understand the role of data in enterprise growth.

Trusted by the Fortune 2000, Syniti helps leading businesses reconfigure the role of enterprise data from afterthought to foundational first step; enabling them to unlock valuable insights that ignite growth, reduce risk, and expand their competitive advantage.

Syniti’s Data First philosophy and enterprise data management platform supports data migration, data quality, data replication, data matching, master data management, analytics, data governance, and data strategy in a single, unified solution.

As an innovative, global leader in Enterprise Data Management, the combination of our award-winning software platform and premier consultants creates a unique advantage for leading enterprises. Syniti is also a preferred data solution used by the world’s top system integrators, and a portfolio company of BridgeGrowth Partners LLC. Headquartered in Boston, Massachusetts with offices in 25 countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives.

The ROLE

The Executive Assistant will use their organizational and time management skills to support the day-to-day logistics of their assigned Executives. Reporting to SVP & MD, APJ, you will have the responsibility to help your executives maximize their day ensuring their internal and client facing engagements are professionally supported. The Executive Assistant must be a self-starter, assertive, confident, and enthusiastic. Our ideal candidate is an outstanding planner, detail oriented, and can thrive in a dynamic, fast-paced environment. The Executive Assistant is a go getter, an exceptional communicator, scheduling expert and top-notch organizer.

WHAT YOU WILL DO

· Executive assistant to 3-4 assigned executives both local and remote

· Consistently work toward an understanding the executive(s) line of business, clients and team

· Identify new ways to add value & proactively take on new tasks to help the executive be more productive

· Perform as direct assistant to the office executives to include calendar management, expense reporting and logistics associated with staff management

· Receive, screen and manage calls and respond to inquiries and requests for information as directed

· Schedule and support internal and external meetings (coordinate calendars, organize logistics, take notes, coordinate follow-up)

· Prepare, type, format and proofread a wide variety of documentation as needed

· Maintain office filing system including paper files/file cabinets, shared electronic files etc.

· Understand and apply company policies and procedures, laws, regulations as directed

· Research and compile a variety of informational and/or confidential materials, summarizing information as directed

· Coordinate with internal departments as needed to assist in information sharing/gathering for Sales, Delivery, People Operations, Legal, Travel, Finance and others

· Manage communications with other executives globally

· Purchase and organize equipment and supplies needed by the executive

· Assist in the onboarding of new hire direct reports to assigned executives

· Support the general operations of the Singapore office

· Ordering and organising supplies

· Dealing with invoices as required (predominately dealt with by Finance)

· Organising Singapore Engagement Activities

· Managing SG, AU, PH and Japan Distribution Lists

· Answering the mainline phone and greeting visitors

· Collecting/distributing post and arranging courier deliveries

· Fire warden duties

· Reconciliation of monthly credit card statement and analysis

· Liaising with charity partner to organise corporate volunteering days

• Take on special projects as requested by the assigned executives

WHAT IT TAKES

· Bachelor’s Degree in Business Administration or related field

· Minimum of 7 years of progressive administrative support experience, preferably in a professional services environment

· Minimum of 5 years’ experience as an Executive Assistant

· Ability to proactively troubleshoot problems, ask questions for clarification and understand when to escalate

· Proficiency in Microsoft Office Suite applications, Web-based research skills and ability to learn firm-wide applications and technology packages

· Experience with various communication tools such as zoom, Skype and Google Hangouts

· Experience with professional collaboration tools such as SharePoint and MS Teams

· Ability to prioritize competing requirements and/or deadlines

· Excellent communication skills, both written and verbal

· Strong work ethic, self-motivated and a passion for a high performing team

· Exceptional relationship building skills, the ability to exercise good judgment in a variety of situations

· Excellent interpersonal skills, ability to handle different personalities

· Sense of humor and ability to have fun in a productive atmosphere

· Adaptability to different working styles

· Consistent track record of working independently but also acting as a successful standout colleague

· Ability to prioritize and anticipate needs; requires a high degree of judgment

· Ability to maintain confidentiality of highly sensitive information

· Ability to think on your feet and respond rapidly to changing work environments as well as changing conditions

· Capacity to work extended hours if needed with up to 25% business travel

· Be fully aligned to the our core values:

o Think Big - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don’t know they have.

o Be Curious - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday.

o Take Action - Be the first. Don’t wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day.

o Stronger Together - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family.

WHAT WE OFFER

· Trust that you are good at what you’re doing. At Syniti you will find a supportive environment and access to learning tools, but micromanagement is not our thing.

· Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly you will have the chance to shape our journey and share in our success story.

· Support. We all rely on each other and enable each other to be successful. You won’t stand alone.

· Curiosity and genuine interest in you. We all have our different stories, all equally fascinating with each depicting a different journey and we want to hear them all.

· Recognition. We are the sum of individual achievements and we always take the time to celebrate them.

· An open organisation. Hierarchies are not our thing and access is something we make sure of across the board. We are a family where everyone is just as important, everyone’s work is seen and ideas valued.

Responsibilities:

• Manage day-to-day Accounts Receivable (A/R), Accounts Payable (A/P), and Invoicing functions.
• Ensure receivables and payables are accurately recorded, coded, and aligned with company policies, obtaining timely approvals from relevant Heads of Departments.
• Perform monthly reconciliations, such as bank reconciliations, and monitor accounts to ensure timely receipt of payments and refunds.
• Handle administrative tasks such as addressing customer inquiries and managing communications via the hotline and email.
• Support additional ad-hoc duties as assigned.

Requirements:

• Higher Nitec, Diploma in Accounting, LCCI Intermediate, or equivalent qualification.
• Minimum 1 year of experience in accounts receivable, accounts payable, or similar account-related functions.
• Proficiency in Microsoft Excel. Advanced skills are an advantage.
• Strong communications skills with confidence in handling customer interactions.
• Detail-oriented and meticulous in handling financial data.
• Ability to work effectively in a fast-paced environment.