Job Responsibilities:

- Middle Office provides post-sales support to the Sales team and assists internal Operations teams especially Policy Administration and Claims team in interacting with Intermediaries and Client HR

- Maintain close working relationship with Sales/Policy Admin/Claims/Compliance/Customer Care Teams and external parties (Intermediaries/Client HR) to ensure seamless flow of relevant information and co-ordination

- Monitor service level achievements for selected clients

- Attend to escalations with ability to mitigate and resolve issues of concern in relation to needs of Client HR and Intermediaries.

- Assist in identifying, simplifying and streamlining processes for operation efficiency

- Perform ad-hoc duties assigned by supervisor

Job Requirements:

- Degree in any discipline

- At least 1 year of relevant experience in Employee Benefits Operations is preferred

- Knowledge of health insurance products would be an advantage

- Polite, tactful and service minded

- Good communication skills

- Able to work well independently and in teams

- Proficiency in Microsoft Office

We regret that only shortlisted candidates will be contacted.

Overall responsibility and accountability for the development and institutionalization of the quality, risk, and compliance (QRC) program of our APAC Work Dynamics business in close coordination with Workplace Management, Markets, and Regional Operations. Guarantees the continual compliance to quality and risk standards for product and service delivery, and enables and sustains processes to ensure reliability and consistency of QRC programs supporting operations. Responsible for implementing QRC and strategic operational goals to exceed customer expectations for product and service quality, cost and delivery, and supporting operational excellence for internal and external operations. Work closely with internal and external key stakeholders, providing expertise, coaching, and analysis of improvement opportunities and corrective actions. Responsible for all areas of the QRC audits within the region, and provides independent review and evaluation of compliance posture across internal operations and client service delivery as appropriate. Lead implementation of the global quality management and risk management systems within region, striving for best in class business practices to deliver to the customer’s expectations and manage teams and projects across the business. S/he will provide clear leadership and vision, inspire and motivate staff to achieve excellence. Monitor and report QRC Key Performance Indicators across all areas of the business, and applies appropriate analytical tools and models to trend and identify opportunities for improvement. Provides QRC subject matter expertise to create responses client RFPs for new / expanded services, and defines appropriate resource models for new client engagements. Participates on new client transition projects, and supports quality and risk management program implementations on new accounts.

Job Description

Strategy and Development

Overall responsibility for QRC activities across the Work Dynamics business. Ensure that QRC strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner. Evaluate the risks faced by the business and take action to mitigate and develop opportunities. Contribute to overall business strategy for Quality, Risk Management and Business Assurance to ensure Work Dynamics has a consistent approach that is steeped in ISO and TQM.

Responsibilities

• Coordinate use of the JLL quality management systems (QMS) across all industries and clients within the region, and optimize the use of the JLL QMS to add value and minimize compliance risk for IFM services provided to our clients.
• Create and implement best practice quality vision, strategy, policies, processes and procedures to aid and improve business performance.
• Drive any necessary culture change and improvement in business performance to deliver strategic goals
• Establish quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards required
• Implement new QRC processes and systems where appropriate
• Develop and manage an internal operational audit program to ensure effective internal and external audits happen as well as assessment and audit of subcontractors. Ensure audits are documented, findings identified, and actions are created by responsible stakeholders and tracked through to resolution. Create Quality & compliance, external audit and internal audit reports and dashboards for senior executives.
• Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically
• Work to prevent non-conformances, customer complaints, concession and rework alongside Operations to develop corrective and preventative actions within required time-frame
• Liaise with the account management enablement teams in each region to ensure compliance with JLL global client assurance programs. Support account teams with coaching and guidance on quality, risk, and compliance best practices and global standards.
• Continually improve the Quality Management System, updating procedures and train team members where required
• Collate ISO certification by country (ISO 9001 (quality management), ISO 1400 (environmental management), ISO 45001 (occupational health & safety management) to understand current certification and collaborate on development of integrated management system plans for future ISO accreditations.
• The role will require interaction with cross functional SMEs in each of the product delivery areas and participate in the development of the QRC framework at a global, regional, sub-regional and country level by industry to ensure all required playbooks, processes and standard operating procedures are in place, logged, named and numbered correctly on a central register and stored in a central repository
• Provide QRC support to new business development initiatives, and enable quality and risk management programs at new accounts within region and global as needed
• Able to clearly communicate regulatory requirements to relevant clients within the region, and apply these to the compliance systems that JLL will develop for clients in these industries.
• Ensure that corrective actions are delivered and non-compliance issues are resolved on time
• Work with external ISO accreditors to schedule external audits as and when required ensuring key stakeholders, SME’s are aware and available by country as required.
• Develop improvement and communication protocol within all systems and processes across the business Report on QRC activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Partner with Environmental, Health and Safety, and Engineering to implement a behavioural approach to safety and a zero tolerance culture
• Develop training materials for quality, risk, and compliance for employees at all levels.
• Work with the transition leader to ensure that the quality and risk framework minimum standards are included in all transitions and in place for go-live
• Other quality, risk, and compliance tasks required to support regional operations.

The Candidate

The candidate should have a technical mindset and proven leadership and management skills with the ability to engage, negotiate, and manage key stakeholders and suppliers. S/he should be a strong and confident negotiator with the ability to engage internal and external stakeholders at all levels, excellent communication, interpersonal and influencing skills as well as excellent analytical and problem-solving abilities. The candidate should be results orientated with ability to plan and deliver against project deadlines commercially and financially astute with experience of managing budgets. An appreciation of and an ability to positively resolve issues arising from different cultures

Experience

• Educated to degree level in a relevant area of study. Bachelors or similar level degree (Desired: Engineering, statistics, or quality discipline or related). Advanced degree beneficial, or equivalent experience
• At least 10 years’ experience in Quality or Operations required, at least 5 leading quality improvement programs
• Demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems and compliance to ISO accreditations
• Experience implementing / managing ISO 9001-certified quality management systems
• Certified Quality Auditor (internal or lead)
• Experience leading/managing a large, complex and geographically dispersed team
• Proven leader with extensive ability to build solid and collaborative relationships with team members that fosters a contagiously quality and compliance CI culture.
• Ability to add value, reduce costs and make business improvements
• Proven project management and cross-functional experience
• Ability to communicate, effectively interface and influence multiple levels of executives and a broad range of internal and external customers
• Chartered Membership of an industry related Professional Body, preferred
• Six Sigma Green / Black Belt experience preferred
• Experience working in cGxP operations, especially related to regulated facilities and equipment, a plus but not required
• Other quality, risk, and compliance tasks required to support regional operations.

Skills

• Leadership Skills:A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization and with clients.
  Strong cultural alignment: unwavering ethical standards; drives excellence and innately collaborative
  Strategic in nature, with a strong bias towards transformation and execution
  Inspirational Leader, stimulates action with a balanced leadership style of control and influence
  Operates with a sense of urgency
  Decisive, willing to take risks
  
• Influencing and Team work: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to ensure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for systems thinking, planning strategy and tactics. Experience / qualification in Design Thinking will be of advantage
• Character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done. Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach
• Client orientation: Keen focus on client needs, acutely focused on improving the client experience. Very high credibility in front of senior client audiences.

Behavioural Competencies

• Strategically adept
• Possesses a customer mindset, internal and external
• Cross-functional, collaborative, and culture-builder
• Results oriented, constantly raising the bar
• Proven leadership in both direct and project environments

• Well Established Company
• Basic $5500 - $6500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Conduct assessment and review on supplier qualification, performance and process capability
• Ensure supplier quality issues are deal with, analysed, improved and follow through
• Collect, handle and follow-up on customer feedback/complaints
• Support internal, external and customer audits
• Evaluation, verification and validation of new parts/samples
• Establish and maintain inspection criteria for incoming, in-process and final products
• Identify quality issues, NCR, CAPA handling and drive continuous improvement
• Authorize the release (COC) of products, COA review & approval
• Monthly data analysis on product quality and quality objective
• Review and approval on DHR
• Participate in new projects, commercial product quality management and control
• Drive change management and control
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 3 years’ experience in medical device QA and/or RA
• ISO 13485:2016 certified internal auditor will be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $5500 - $6500 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Conduct assessment and review on supplier qualification, performance and process capability
• Ensure supplier quality issues are deal with, analysed, improved and follow through
• Collect, handle and follow-up on customer feedback/complaints
• Support internal, external and customer audits
• Evaluation, verification and validation of new parts/samples
• Establish and maintain inspection criteria for incoming, in-process and final products
• Identify quality issues, NCR, CAPA handling and drive continuous improvement
• Authorize the release (COC) of products, COA review & approval
• Monthly data analysis on product quality and quality objective
• Review and approval on DHR
• Participate in new projects, commercial product quality management and control
• Drive change management and control
• Other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in relevant subject area with 3 years’ experience in medical device QA and/or RA
• ISO 13485:2016 certified internal auditor will be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description:

• Responsible for quality issues arising from production and customer feedback and collaborate with the production tea to address internal process issues and implement corrective actions to resolve customer complaints with proper documentation.
• Implement the quality inspection standards, on incoming, in process and outgoing inspections, and provide QA inputs to production to resolve quality-related issues at in-process and final inspections.
• Responsible for timely closure of Corrective and Preventive Actions (CAPA), non-conformance investigation report and customer complaints and, publish reports on quality performance.
• Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness.
• Lead the team of QC inspectors in the inspection of parts for conformity in accordance with relevant drawing requirements.
• Work closely with other departments to ensure committed schedules are met in a timely and effectively manner.
• Perform any other duties, as assigned.

Requirements:

• Min Diploma or degree in precision engineering, Quality Management or mechanical engineering.
• Minimum 2 to 3 years of working experience in quality engineering or in manufacturing
• Possess excellent leadership & teamwork abilities and organizational skills
• Knowledge and application of quality tools - SPC, PFMEA, Control Plans, CPK, 8D Report, GR&R and Minitab.
• Proficient in understanding engineering drawings with sound knowledge of GD&T (Geometrical Dimensioning & Tolerancing)
• Good knowledge of ISO 9001, 14001 and 13485 quality system
• Mandarin speaker is preferred (to liaise with Mandarin speaking China & Taiwan stakeholders)

HOW TO APPLY:

Interested applicants, kindly click on “Apply Now” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Company Description

• IMPACT! Brand Communications is a full-service marketing agency, focused on the B2B, technology, financial services and healthcare sectors. Through our specialisations in integrated marketing and communications, we build programmes and campaigns that deliver revenue growth.
• Connect with us on LinkedIn as we share the latest updates and insights from the digital marketing world.

Job Description

• We are looking for a talented and motivated driven and experienced Public Relations Executive for our marketing agency. Working in the role, you will have the opportunity to work on integrated marketing and communications campaigns for leading B2B, technology and financial services clients in the APAC market.
• You will play a role in the success of our digital marketing, content and public relations business units.

What You’ll Do

• Content development: Create compelling content for various formats, such as press releases, bylines, and email interviews.
• Media relations: Pitch media opportunities, coordinate interviews, and build relationships with journalists to secure coverage for clients.
• Client relations: Manage day-to-day client communication, answer queries, and provide reports.
• Account management: Monitor media mentions, generate reports, and support account activities.
• New business development: Assist with research and brainstorming for new business initiatives.

Qualifications

• 1-3 years of experience in PR, or relevant internship experience for recent graduates.
• Strong writing and communication skills.
• Experience with media relations and social media platforms.
• Excellent organizational skills, attention to detail, and a positive attitude.
• Ability to work independently and collaboratively in a fast-paced environment.
• Interest in current trends, technology, and storytelling.

Additional Information

• Why our employees choose to work here?
• We work with some of the most leading B2B, technology and financial services brands around.
• There’s plenty of growth opportunities for the right candidates, being on the ground floor of a fast-growing marketing agency and startup.
• We invest in your learning and growth, making sure you develop as a business professional.
• We believe in work-life balance, with a remote work environment and colleagues across the APAC region.

---

Please note that only shortlisted candidates will be approached. Thank you!

Send in your application with your CV and portfolio (if any).

The Assistant Manager (Research Quality Officer) will assist the Research Director to establish and promote a safe and high-quality research culture in KK Women’s and Children’s Hospital (KKH).

Job Scope:

• Conduct audits and oversee the KKH Research Audit Framework.
• Conduct study monitoring (if any) and oversee the KKH Research Monitoring Framework.
• Responsible for review of current research policy and procedures and work instructions pertaining to hospital requirements, PDPA, HBRA, Medicines (Clinical Trials) Act and Health Product Act, etc.
• Assist in various kinds of external audit and inspection, if any.
• Oversee quality management of research projects at KKH.
• Organize and conduct regular sharing sessions or training workshop for KKH research community.

Job Requirements:

• Degree in Nursing, Life Science or related discipline.
• Minimum 8 years' site coordinator experience or minimum 6 years’ clinical research/pharmacovigilance monitoring/audit experience.
• Advanced knowledge of trial procedures and regulatory requirements in managing clinical trial.
• Proven ability to conduct quality assurance quality control, internal and external audits in clinical trial process.
• Possess good people’s management skills.
• Advanced computer skills e.g., MS Office Word and Excel.
• Good presentation, training and teaching skills.
• Good time management skills with good multi-tasking capabilities.
• Candidate with CITI, ICH-GCP, professional accreditation by ACRP or SOCRA will be an added advantage.

Salary: $3500 to $4000
Work Location: West
Work Days: 5 Days

Responsibilities:
• Perform factory routine test and check of switchboards completed in the workshop.
• Testing and commissioning of switchboards on board vessels or on-site.
• Attend to warranty claims / quality complaints.
• Conduct official tests on the switchboards which require witnessing by surveyors or consultants and also maybe with the presence of customers.
• Assist the Manager in quality responsibilities and achieving quality objectives.
• Maintain good housekeeping in the QA Department.
• Control further processing and delivery of Non-Conforming products until the deficiency has been corrected.
• Follow the procedures of Quality Management System for effective implementation and control.

Requirements:
• ITC / Nitec / Diploma in Electrical Engineering
• At least 2 years of relevant QA experience in the marine industry or electrical switchboard manufacturing company
• Responsible, reliable and dependable
• Singaporean only need apply

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065
www.united-personnel.com

EA Licence No.: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notifie

[1 year contract, renewable]

Test Strategy and Planning:

· Develop and implement comprehensive QA strategies that cover all aspects of the software development lifecycle.

· Design, maintain, and execute test plans, test cases, and test scripts for both manual and automated testing.

Automation and Tooling:

· Lead the development of automated testing frameworks using Cypress/Playwright for

end-to-end testing.

· Implement performance and load testing using tools like Gatling, K6, and

Autocannon to ensure platform scalability.

Quality Assurance:

· Conduct contract testing with Pact.js to validate interactions between microservices.

· Perform thorough regression testing when bugs are resolved and new features are

implemented.

· Collaborate with developers to ensure code quality and adherence to best practices.

· Maintaining the E2E pipeline and promptly addressing any issues to prevent blocking

or delays.

Cross-Functional Collaboration:

· Work closely with product managers, developers, and DevOps engineers to understand requirements and deliver high-quality software.

· Participate in agile ceremonies, providing QA insights and contributing to sprint planning.

· Collaborate with other QEs and team members to prepare the weekly deployment and lead the deployment activities.

Issue Resolution and Reporting:

· Identify, document, and track software defects using industry-standard tools.

· Conduct root cause analysis for critical issues and implement corrective actions.

· Provide regular reports on QA activities, test results, and quality metrics.

Mentorship and Leadership:

· Mentor junior QA engineers, fostering a culture of quality and continuous improvement.

· Stay updated with emerging QA technologies and methodologies, introducing

· relevant innovations to the team.

Requirements:

· Bachelor's degree in Computer Science, Software Engineering, or a related field.

· Minimum of 5 years of professional experience in Software Quality Assurance.

· Proven experience with automation testing, particularly using Cypress for E2E

· testing.

· Hands-on experience with performance testing tools like Gatling and Autocannon.

· Experience with contract testing frameworks such as Pact.js.

· Proficiency in JavaScript (TypeScript) and familiarity with Go.

· Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.

· Experience with AWS services, Docker, and Kubernetes.

· Familiarity with CI/CD pipelines using GitLab and ArgoCD.

· Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis).

· Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.

· Experience with logging and monitoring tools like Splunk or OpenSearch.

Soft Skills:

· Strong analytical and problem-solving abilities.

· Excellent communication skills, both verbal and written.

· Ability to work collaboratively in a fast-paced, agile environment.

· Leadership qualities with the ability to mentor and guide team members.

· Minimum 2 years experience (or equivalent level of skill/confidence) with modern web applications using JavaScript.

Job Description & Responsibilities:

• Plan audits on clients
• Perform audits on clients
• Follow up on corrective actions to be taken by clients
• Review clients' corrective actions
• Finalize audit reports
• Prepare monthly report
• Conduct certification audits as an external auditor
• Ensure the computer information is kept updated

*On-the-job and external training shall be provided.

[1 year contract, renewable]

Test Strategy and Planning:

· Develop and implement comprehensive QA strategies that cover all aspects of the software development lifecycle.

· Design, maintain, and execute test plans, test cases, and test scripts for both manual and automated testing.

Automation and Tooling:

· Lead the development of automated testing frameworks using Cypress/Playwright for

end-to-end testing.

· Implement performance and load testing using tools like Gatling, K6, and

Autocannon to ensure platform scalability.

Quality Assurance:

· Conduct contract testing with Pact.js to validate interactions between microservices.

· Perform thorough regression testing when bugs are resolved and new features are

implemented.

· Collaborate with developers to ensure code quality and adherence to best practices.

· Maintaining the E2E pipeline and promptly addressing any issues to prevent blocking

or delays.

Cross-Functional Collaboration:

· Work closely with product managers, developers, and DevOps engineers to understand requirements and deliver high-quality software.

· Participate in agile ceremonies, providing QA insights and contributing to sprint planning.

· Collaborate with other QEs and team members to prepare the weekly deployment and lead the deployment activities.

Issue Resolution and Reporting:

· Identify, document, and track software defects using industry-standard tools.

· Conduct root cause analysis for critical issues and implement corrective actions.

· Provide regular reports on QA activities, test results, and quality metrics.

Mentorship and Leadership:

· Mentor junior QA engineers, fostering a culture of quality and continuous improvement.

· Stay updated with emerging QA technologies and methodologies, introducing

· relevant innovations to the team.

Requirements:

· Bachelor's degree in Computer Science, Software Engineering, or a related field.

· Minimum of 7 years of professional experience in Software Quality Assurance.

· Proven experience with automation testing, particularly using Cypress for E2E

· testing.

· Hands-on experience with performance testing tools like Gatling and Autocannon.

· Experience with contract testing frameworks such as Pact.js.

· Proficiency in JavaScript (TypeScript) and familiarity with Go.

· Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.

· Experience with AWS services, Docker, and Kubernetes.

· Familiarity with CI/CD pipelines using GitLab and ArgoCD.

· Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis).

· Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.

· Experience with logging and monitoring tools like Splunk or OpenSearch.

Soft Skills:

· Strong analytical and problem-solving abilities.

· Excellent communication skills, both verbal and written.

· Ability to work collaboratively in a fast-paced, agile environment.

· Leadership qualities with the ability to mentor and guide team members.

· Minimum 2 years experience (or equivalent level of skill/confidence) with modern web applications using JavaScript.

Roles & Responsibilities

Responsibilities:

• Handle payroll, yearly Auto-Inclusion Scheme submission and leave management - own the payroll process and contribute to its continuous improvement
• Administration/Employee Data Management matters
• Handle recruitment matters pertaining to interns
• Support recruitment process (including recruitment, on-boarding, confirmation, off-boarding and orientation)
• Data management of leave and claims in HRIS
• Support performance appraisal process and compensation and benefits activities
• Childcare leave claim submission and tracking
• Support work pass matters (New applications, renewals, cancellations)
• Handle and resolve employee queries
• Other ad-hoc tasks assigned

Requirements:

• Experience – 3 year of experience
• Language – English required, and Mandarin preferred
• Personnel and Human Resources — Knowledge of labour law (MOM)

We are seeking a dynamic and results-driven Account Executive to join our event management team. The ideal candidate will have a passion for events and a proven ability to build relationships, close deals, and achieve sales targets. You will be responsible for identifying and pursuing new business opportunities, managing client relationships, and ensuring the successful delivery of events to meet and exceed client expectations.

Key Responsibilities

Sales and Business Development

Identify and generate leads through networking, cold calling, and attending industry events.
Develop and maintain a pipeline of prospective clients to achieve sales targets.
Pitch event management services to prospective clients, tailoring proposals to meet their specific needs.

Client Relationship Management

Build and nurture strong relationships with existing and potential clients.
Act as the primary point of contact for clients throughout the sales process and event lifecycle.
Address client inquiries, concerns, and feedback promptly to ensure satisfaction and repeat business.

Event Coordination Support

Work closely with the event planning team to ensure seamless delivery of events.
Communicate client requirements clearly to the project team to ensure alignment with client expectations as well as proper handover

Reporting and Documentation

Prepare and present regular sales reports to the Sales Manager.
Maintain accurate records of sales activities, client interactions, and contract agreements.

Qualifications and Skills

• At least 2 years of experience in the relevant field
• Proven experience in sales, preferably in the event management, hospitality, or related industry.
• Process strong product knowledge in the events industry
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Ability to work independently and meet deadlines.
• Proficient in CRM software and Microsoft Office Suite.
• A bachelor’s degree in business, marketing, or a related field is preferred.

Key Attributes

• Highly motivated and target-driven.
• Strong organizational and multitasking abilities.
• Creative thinker with a client-focused mindset.
• A team player with a collaborative approach.

Why Join Us?

• Opportunity to work on exciting and diverse events.
• Supportive and innovative team environment.
• Competitive salary with attractive performance-based incentives.

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

• Identify and pursue customers: Use research, referrals, networks, and cold-calling to find new customers
• Build client relationships: Provide after-sales service, respond to customer queries, and resolve objections
• Negotiate deals: Negotiate sales, costs, deliveries, and specifications with buyers and business executives
• Close sales: Convert leads into sales and close sales with customers
• Provide product presentations: Create sales presentations for clients and colleagues
• Set and track goals: Set sales targets and goals, and prepare sales reports
• Analyze data: Analyze data to improve sales approach, and monitor competitors and customer demand
• Work with other departments: Work with sales and finance departments to support payment processes, and work with cross-functional teams

Job Responsibilities

· Handling full or half sets of accounts (eg; AP/AR)

· Ensure timely recording of creditors invoices and payment transactions and chasing external tenants for billings and Cheque

· Keying daily and monthly sales report

· Maintain proper filing and documentation of records

· Retrieve and resend invoices, credit notes and statement of accounts

· Involved in cashflow calculation and preparation

· Assist in coordinating and liaising with external parties like vendors, external auditors, tax agent and corporate secretarial where required

· Assisting with administrative support

Job Requirement

· At least a Diploma in Accounting/Finance or related fields

· At least 1 year of relevant experience in Accounting

· Good interpersonal skills, able to communicate effectively

Partnerships Executive

Salary: Up to $4,500

Location: Midview

Overview: The Partnerships Executive is responsible for identifying, building, and nurturing strategic partnerships to drive business growth and brand visibility. This role involves collaborating with internal teams, negotiating partnership agreements, and ensuring effective implementation of joint initiatives.

Key Responsibilities:

• Identify and develop new partnership opportunities to support business objectives.
• Maintain and strengthen relationships with existing partners.
• Collaborate with internal stakeholders to align partnership strategies with company goals.
• Negotiate, draft, and manage partnership agreements.
• Monitor partnership performance and ensure objectives are achieved.
• Propose and execute co-branded campaigns or initiatives with partners.
• Work closely with internal stakeholders to execute campaigns timely
• Support and coordinate events efficiently and effectively

Requirements:
● Strong communication and negotiation skills.
● Ability to build and maintain long-term relationships.
● Analytical mindset to evaluate partnership impact.
● Resourceful, proactive, and goal-driven.

Interested applicants may apply, alternatively you may send in your CV to bexlyn.chiu[at]revup-proservices.com

Bexlyn Chiu
R1985241
EA 24C2366

Who we are:

Rarespawn Ventures is a next-generation entertainment group and global venture builder bridging gaming, esports, and entertainment through cutting-edge technology, premium content, and strategic media solutions. Our portfolio consists of leading companies in the world of gaming, esports, and entertainment such as: Dynamite Games, GosuGamers, Cargo Studios, Decentralised Gaming Ventures (DGV), and more.

What We Need:
We are seeking an experienced and highly organized Executive Assistant to provide high-level administrative support to our CEO. The ideal candidate will be proactive, detail-oriented, and able to manage multiple tasks and projects simultaneously. This individual must be comfortable working in a fast-paced environment and possess excellent communication and problem-solving skills.

Key Responsibilities:

• Calendar Management: Efficiently manage the CEO and CGS’s calendar by scheduling meetings, appointments, and travel arrangements while ensuring optimal use of time.
• Communication Management: Act as the point of contact between executives and internal/external stakeholders. Handle emails, phone calls, and other communication, ensuring timely and professional responses. Cascade messages and updates to relevant team members
• Meeting Coordination: Organize and prepare materials for meetings, take meeting minutes, and follow up on action items to ensure timely execution.
• Travel Arrangements: Coordinate all aspects of travel, including booking flights, accommodation, transportation, and creating detailed itineraries.
• Document Preparation: Prepare reports, presentations, and correspondence. Assist with the preparation of contracts, proposals, and other business documents as needed.
• Event Planning: Assist in organizing company events, conferences, and other corporate functions.
• Project Support: Help execute operational projects and initiatives as requested by the executive team, including research, scheduling, and data collection.
• Confidentiality: Maintain a high level of confidentiality regarding sensitive information and organizational matters.
• Task Prioritization: Manage a variety of tasks effectively while prioritizing and meeting deadlines in a dynamic work environment.

Who We Think Will Be A Great Fit:

• Bachelor’s degree in Business Administration, Communications, or a related field preferred.
• A minimum of 3-5 years of experience as an Executive Assistant or in a similar role supporting C-level executives.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with other office software tools.
• Strong organizational and time management skills, with the ability to multitask.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving abilities.
• Ability to remain calm under pressure and handle sensitive situations with professionalism and discretion.
• Proactive, resourceful, and highly organized.
• Strong interpersonal skills and the ability to interact with all levels of the organization.
• Flexibility and adaptability in a dynamic environment.

Bonus Points

• Experience working in a corporate or fast-paced environment.
• Knowledge of project management tools and systems.
• Fluency in additional languages is a plus.

Substantial background in working with Indian Tandoor and preparing delicious Curries

o Specialty dishes include Tandoori Chicken, Butter Chicken, Kebabs and Indo Chinese dishes

o Familiar with Indian culinary cooking methods, products and techniques

o Strong background in indian influenced practices utilized in the culture and cuisine

o Knowledge of Indian spices and cooking tools.

o A multi-skilled Chef with good all-round food preparation and catering expertise.

o Capable with a track record of dealing with all kitchen, canteen and culinary related issues.

o A proven ability to react in areas that require immediate attention and ensuring that all food is always presented to the highest possible standards.

o Ambitious and seeking to continually broaden knowledge of food, cutting edge cuisine, and overall event presentation.

o Ensure that the food meets the quality standards as determined by the management

o Plan, direct and execute food preparation and cooking

o Planning and management of event as per client requirement and to budget

1. Hospitality Leadership
2. Managing Financial Budgets & Monitoring Costs
3. Maintaining Financial Records & Reports
4. Hiring & Training Staff
5. Rostering Staff
6. Handling Employee Issues & Conflicts
7. Ensuring Customer Satisfaction & Building Customer Relationships
8. Planning Menus, Pricing & Maintaining Food Quality
9. Managing Inventory & Ordering Supplies
10. Maintaining Environmental, Food Safety & Sanitation Practice

1. Hospitality Leadership

The role of a restaurant manager is to lead the restaurant. They drive company culture and customer satisfaction by managing every aspect of a restaurant to ensure it runs smoothly and makes a profit.

This requires both hard and soft skills to effectively juggle priorities, motivate staff, be creative in increasing revenue and stay ahead of the competition. It also requires financial, marketing, supply chain and employee management skills. To level up, restaurant managers must also optimise policies and procedures because lower outgoing costs and speed are both key to a restaurant's success.

2. Managing Financial Budgets & Monitoring Costs

Restaurant managers require commercial awareness and acute financial management skills. They work closely with the restaurant owner (or in some cases are the owner) to forecast the financial budget, set periodic sales targets and manage the profit and loss statement (P&L). While also controlling operational costs, approving timesheets, sending invoices and ensuring there is enough cash flow for the payroll process to pay employees and suppliers.

They may also need to balance the income after every shift or delegate cash management to another employee.

3. Maintaining Financial Records & Reports

Making money is vital to hospitality management and running a restaurant business. Part of the duties and responsibilities of a restaurant manager is to report on business performance, identifying areas for improvement and opportunities for growth for the restaurant, including maintaining relevant financial records for business and tax needs.

Pulling data from restaurant management software can help pinpoint ways to streamline operations and costs. With ResDiary, restaurants can easily gain complete visibility into their business, compare booking history, identify patterns and predict future trends to help make evidence-based decisions.

4. Hiring & Training Staff

The responsibilities of a restaurant manager are to employ and educate all staff for optimal restaurant operations, including:

• Front Of House (FOH) - host, maitre d'/head waiter, waiters/servers, sommelier, bar staff, runner, busser
• Back of House (BOH) - head chef, executive chef, sous chef, kitchen manager, dishwasher
• Restaurant Operations staff - assistant restaurant manager, cleaning team

The restaurant manager will set the expectations, hire and onboard new employees, outline responsibilities, provide training, support and supervise staff to ensure they’re working in line with the restaurant’s values and policies. This includes conducting periodic reviews to evaluate staff and promote employees for great work.

5. Rostering Staff

A restaurant has many moving parts, and effective staff scheduling is crucial to the success of the restaurant’s operations. The restaurant manager must balance between ensuring the restaurant is probably staffed to meet customer demand while maintaining reasonable labour costs that maximise profitability. Efficiently scheduling rosters or shifts means managing employees and aligning with their availability, assigning roles that play to their strengths and experience, while being adaptable to the businesses changing needs and staff leave. High organisational skills, knowledge of all jobs within the restaurant and flexibility to switch between these roles during peak times or breaks are needed.

6. Handling Employee Issues & Conflicts

Restaurant manager responsibilities extend to handling team conflicts between staff and any disputes they may also have with customers. They will need to mediate between the two parties to create the best restaurant experience for all. This means that meeting customer expectations is as important as maintaining a strong workforce, retaining staff and ensuring a healthy work environment.

7. Ensuring Customer Satisfaction & Building Customer Relationships

A good restaurant manager brings a high level of communication skills, problem-solving skills and excellent customer service skills to the table to ensure the ultimate in guest satisfaction. Memorable and pleasant dining experiences extend across all contact points.

From the ease of booking, all the way to responding to guest feedback and customer complaints in person and online. A restaurant manager must then have a cool head under pressure, be adaptable, listen and provide suitable solutions.

Building and establishing positive relationships helps with customer retention, customer recommendations and brand awareness. Their direct feedback can also inform future decisions on improving the overall dining experience.

8. Planning Menus, Pricing & Maintaining Food Quality

The restaurant industry drives food innovation through culinary experimentation and experiences. As the restaurant manager maintains the operations of the business, they set the direction, financial and supply limitations for the restaurant menu. Designed in collaboration with the head chef, the restaurant manager will research and plan food and beverage menus.

They will develop a menu pricing strategy to optimise supply costs and adjust as required to maximise profit. Whilst also meeting the needs and monitory standards of supply, food quality and presentation.

9. Managing Inventory & Ordering Supplies

Supply chain and inventory management is an important role of a restaurant manager or part of a kitchen manager’s responsibilities in larger restaurants. Basically, this means that the kitchen and restaurant are stocked with everything that both staff and diners need to do their job or enjoy their dining experience. Including ordering and managing required stock levels of food ingredients, condiments, cookware, tableware and staff uniforms. This also involves relationship building with suppliers and implementing monitoring systems to keep track of low stock, loss or theft.

Meeting health and safety regulations are an important part of operating a restaurant and is part of the restaurant manager’s duties and responsibilities.

They ensure that the overall safety of the restaurant environment, equipment, facilities, government licencing, valid hospitality certifications, sanitation compliance and food safety standards are maintained for both staff and customers. This extends to implementing safety policies and procedures, including overseeing any necessary repairs and renovations.

The main skills you need to be a restaurant manager are leadership, organisational, customer service and problem-solving skills. Hospitality/Food & Beverage (F&B) industry knowledge and proven work experience are usually required. A degree in Business Administration or accreditation in business or hospitality management is a plus.

Restaurant managers work in both large and small local restaurant businesses, restaurant chains, hotels and resorts. Their roles and responsibilities will differ based on the size of the restaurant, the number of employed staff and the customer base.

Discover how your team can work more happily and efficiently with help from the right technology, like ResDiary's restaurant booking system. We've created a great guide to help you optimise operations in your restaurant.

Hiring: HR Executive

5 days work week

Basic SGD $2.2K to 2.8K

✅ Manage full-cycle recruitment for various roles
✅ Oversee employee onboarding and training
✅ Develop and implement HR policies and programs
✅ Act as a point of contact for employee relations
✅ Support organizational development and performance management

Benefits:

✨ Collaborative and supportive team

Responsibilities:

• Coordinate purchasing activities for materials and services based on company’s needs
• Handle quotation, issue purchase order and maintain updated records
• Track orders and ensure timely delivery
• Update internal databases with order details
• Conduct market research to identify pricing trends
• Evaluate offers from vendors and negotiate better prices
• Vendor sourcing activities
• Prepare reports – Price evaluation report, expenses report and etc
• Performs other duties as assigned

Requirements:

• Good understanding of supply chain procedures
• Hands on experience with purchasing software
• Computer skills in Microsoft Office Suite (Word, Outlook, Excel and Power Point)
• Meticulous “eye” for detail and accuracy
• Min. 2-3 years of work experience
• Min. Diploma or Bachelor’s degree
• Able to create and administer a task priority list based on company’s needs
• Desire to grow, take on new responsibilities and establish yourself on our team

Other Information:

• 5 working days, Monday to Friday (8.00am to 5.30pm)
• Two ways company transport provided at Boon Lay & Pioneer MRT station
• Permanent Full Time role