Job Purpose

We are seeking a detail-oriented Quality Assurance Specialist with a minimum of 2 years experienced including prior work within the goverment sector, to join our dynamic team in the automotive servicing industry. The ideal candidate will ensure that all automotive repairs, maintenance, and services in various workshops meet the highest standards of quality and safety.

In this role, you will be responsible for overseeing the service processes, conduct and prepare for audits, inspections, investigating quality issues or customer feedbacks, and collaborating with the team to ensure that customer vehicles are serviced efficiently and to specification.

Core Responsibilities

1. Conduct regular inspections and audits of service procedures and practices to ensure consistency, accuracy, and full compliance with industry standards and regulatory requirements.
2. Evaluate departmental processes, standard operating procedures (SOPs), and work areas for adherence to quality assurance (QA) standards, making necessary adjustments as required.
3. Assess contractor compliance with both organizational and regulatory quality standards through comprehensive inspections and audits.
4. Prepare and analyze quality assessment reports to identify gaps, recommend improvements, and enhance service delivery.
5. Identify operational faults and prioritize corrective actions based on the severity and criticality of the issues.
6. Conduct internal Quality Management System (QMS) audits to ensure proper documentation and reporting of quality-related information.
7. Ensure all departments adhere to the organization’s quality policies and standards.
8. Verify that document management and record-keeping practices comply with quality procedures, facilitating both internal and external audits.
9. Oversee the effective management, qualification, and validation of equipment and systems.
10. Ensure regular maintenance and updating of quality-related project documentation.
11. Escalate complex issues affecting work products or service quality to the appropriate team members for resolution.
12. Drive continuous improvement in production quality through the implementation of Corrective and Preventive Action (CAPA) plans.
13. Maintain and control master lists of all released Quality Management System (QMS) documents to ensure up-to-date documentation.
14. Perform vendor quality assessments to advise on contract renewals, terminations, and new vendor selection.
15. Plan and conduct regular internal inspections and audits in line with relevant procedures to ensure ongoing compliance.

Skills & Experience Required

• Experience: A minimum of 2 years of experience in automotive servicing, repair, or maintenance, with a focus on quality control or assurance. Prior experience within the government sector is preferred.
• Technical Knowledge: Strong understanding of automotive systems, repair processes, diagnostics, and industry best practices to ensure high-quality service delivery.
• Attention to Detail: Ability to identify and resolve discrepancies related to work quality, technical specifications, and safety standards to maintain excellence in service.
• Problem-Solving Skills: Exceptional analytical abilities to identify root causes of quality issues and implement effective corrective and preventive actions.
• Communication Skills: Strong verbal and written communication skills, enabling effective collaboration with technicians, customers, and management.
• Personal Attributes: Capable of working independently while also being a collaborative team player. Demonstrates a proactive, “can-do” attitude with a strong focus on continuous improvement.

Qualifications / Certifications Required

• Diploma in any field
• Certification in quality management or auditing (ISO 9001 Internal Auditor or Lead Auditor, Six Sigma)

Our client is a leading logistics company. They are looking for a Senior Quality Executive to assist their Quality team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Senior Quality Executive is responsible for:

Duties

• Establish, update, and uphold the Quality and Environmental Management System (QEMS) in alignment with ISO 9001:2015, collaborating with stakeholders to create and revise relevant procedures.
• Track quality trends and performance metrics, ensuring continuous improvement within the organization.
• Manage internal and external ISO 9001:2015 certification processes, audits, and compliance to meet all required standards and objectives.
• Communicate quality assurance strategies and processes across the organization through quality programs, training, and awareness initiatives.
• Lead monthly quality review meetings, generate performance reports, and conduct site inspections to ensure compliance with quality standards.
• Participate in customer audits, lead investigations into quality issues, manage supplier onboarding, and address improvement areas based on non-conformities.

Requirements

• Min Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• Min 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is a global manufacturer. Due to business needs, they are now recruiting a Customer Quality Engineer to be part of their Quality team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Customer Quality Engineer:

• Analyze and apply customer quality specifications, developing and upholding internal quality benchmarks through APQP methodologies (e.g., Process Flow Diagram, Control Plan).
• Facilitate Built-in Quality workshops, ensuring collaboration with cross-functional teams to achieve and monitor continuous improvements through to completion.
• Lead initiatives to resolve quality issues for new programs (such as Process of Record, Process Change Request, First Time Quality) to enhance performance.
• Chair Material Review Board meetings to address deviations and spearhead corrective actions for non-conformance cases.
• Obtain customer approval for Production Parts and provide support for the initial stages of production.
• Promptly address customer returns by utilizing Six Sigma problem-solving techniques and the 8D approach.
• Capture and document lessons learned for each new program and apply these insights to future projects.
• Ensure adherence to the Quality Operating System throughout product launches.

Requirements:

• Min Degree in Engineering related field
• Minimum 3 experience in Quality and Product Launch
• Knowledge in Automotive industry regulations and standards

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

1. Lead and support QC team for daily QC activities by ensuring timely analysis, documentation, and review of RM/PM/FP/IPC/Stability and Process validation samples as per predefined standards.
2. Write and / or review controlled documentation related to laboratory operations or testing such as SOP's, analytical protocols, analysis reports, forms and validation documents.
3. Ensure compliance with FDA/USP/EP/ICH/ChP regulations and internal controlled procedures in the QC Laboratory.
4. Ensure readiness of QC Laboratory in internal / external audits.
5. Maintain data integrity in Quality Control activities and ensure appropriate traceability.
6. Initiate change control documents.
7. Lead and participate in stability program, method validations, technical transfer, method transfer and validation / qualification activities at the site.
8. Participate in New Product Introduction activities.
9. Lead and participate in laboratory investigations. Document laboratory investigation activities or review and approve laboratory investigation reports.
10. Participate in site corrective action / preventive action (CAPA) program. Ensure timely completion of all commitments made under QMS.
11. Lead and participate in key performance indicators for improving laboratory efficiency, monitoring equipment performance.
12. Lead QC Department training program by imparting training to new staff and comply with Analyst Qualification procedure.
13. Escalate the quality events, trends as appropriate to QC Head.
14. Remain abreast of current regulatory, pharmacopeia and cGMP trends.
15. Serve as subject matter expert on laboratory instrumentation and compliance issues.
16. Lead the QC team, evaluate competencies, assign responsibilities, monitor performance, counsel and provide guidance. Plan & monitor the training and development requirements, motivate staff appropriately to build a committed, motivated & competent team.
17. Participate in personnel decisions (interviewing, hiring, performance appraisals, promotions, termination, staff development, improvement plans) regarding subordinate staff.
18. Maintains a safe laboratory environment by implementing recommendations made by EHS.
19. Initiate CAPEX for equipment purchases.
20. Support in budget preparation for QC Laboratory.
21. Any other activities as and when assigned by the Superior.

EDUCATION:

Degree in science or related discipline (e.g. Chemistry, Chemical Engineering).

EXPERIENCE:

Minimum 8 years of quality control experience in pharmaceutical manufacturing industry and minimum 2 years of supervisory experience in managing team.

KNOWLEDGE & SKILLS:

1. Possess working knowledge of GMP in the pharmaceutical industry.
2. Excellent interpersonal and analytical skills, good verbal, and written communication skills.
3. Working knowledge of qualification, calibration and operation of laboratory equipment such as HPLC, GC, FTIR and Dissolution equipment.
4. Working knowledge of method development, validation, verification of analytical method.
5. Familiarity of 21 CFR Part 11 requirements.

About the job

Company Description

Explore the future of communication and finance with Vama – a cutting-edge app that integrates instant messaging and secure payments, incorporating the latest Fintech technology.

Role Description

This is a full-time on-site role for a Software Quality Assurance Engineer at Vama in Singapore. The Software Quality Assurance Engineer will be responsible for software quality, quality assurance, software development, manual testing, and ensuring the highest quality of software across mobile (iOS and Android), desktop (React Electron), and cloud platforms (GCP). You will work closely with development teams to create and execute test plans, identify bugs, and ensure a seamless user experience.

Key Responsibilities:

• Designed, developed, and executed detailed manual test plans, test cases, and test scripts for iOS, Android, and React Electron desktop applications.
• Perform functional, regression, and exploratory testing to identify defects and ensure product stability and performance.
• Collaborate with cross-functional teams, including developers, product managers, and designers, to understand product functionality and requirements.
• Participate in test planning, estimation, and coordination of testing activities within an Agile development environment.
• Identify, document, and track bugs using QASE or similar test management tools.
• Verify bug fixes and ensure they meet the required specifications.
• Integrate testing processes with continuous integration pipelines (CircleCI) for improved development workflows.
• Ensure proper documentation of testing results and provide feedback for product improvements.
• Test cloud-based applications hosted on Google Cloud Platform (GCP), ensuring scalability and performance requirements are met.

Requirements:

• Experience in Manual Testing: Proven experience in manual testing across web, mobile (iOS/Android), and desktop (React Electron) applications.
• GCP Expertise: Strong knowledge of Google Cloud Platform (GCP) and testing cloud-based applications.
• Mobile Testing: Experience in testing mobile applications on iOS and Android platforms.
• Desktop Testing: Experience with desktop applications, particularly React Electron.
• Test Management Tools: Proficiency with QASE or similar test management platforms for documenting and managing test cases.
• Continuous Integration Tools: Hands-on experience with CircleCI or other CI/CD tools.
• Strong Analytical Skills: Ability to analyse complex systems, debug issues, and provide detailed reports.
• Attention to Detail: A meticulous approach to testing to ensure all edge cases are covered.
• Collaboration: Strong communication skills and ability to work in a team-oriented environment.

Qualifications

• Software Quality, Quality Assurance, and Software Quality Assurance skills.
• Experience in Manual Testing and Software Development.
• Strong analytical and problem-solving abilities.
• Knowledge of testing methodologies and tools.
• Effective communication and collaboration skills.
• Attention to detail and accuracy.
• Bachelor's degree in Computer Science or related field.
• Certifications in quality assurance are a plus.

The Opportunity:

As an Associate with Technology Assurance team, you will have the opportunity to collaborate with leading global companies and large conglomerates across various sectors, such as financial institutions, government and public sector and Fintech firms. Your role will involve in assisting our clients in identifying and effectively managing their technology risks.

Our independent position and assessment capabilities provide clients with a candid and reliable overview of their risk landscape and the controls in place. You will be involved in assessments and attestation services that will directly support C-suite discussions and important business decisions regarding compliance, cost and quality of our clients’ risk management programs.

Technology Assurance assists our clients with the following services:

• IT audits: This service involves performing IT-related procedures in support of financial statement audits, integrated audits, internal audits or other form of attestation engagements. We examine management controls within an IT infrastructure by evaluating IT general control design and operating effectiveness and testing application controls. Other assurance services include third-party reviews such as System and Organisation Controls Reporting (SOCR) and Agreed Upon Procedures (AUP), and expanded services such as pre-implementation assessments, readiness engagements and cybersecurity assessments as well as integration with other Assurance competencies.
• IT Asset Management: ITAM identifies and mitigates risks — such as financial, contractual, regulatory and information security associated with the use of software — and helps optimize software costs.
• Business Continuity: Business continuity involves proactive planning and preparation to ensure an organization's critical business functions can operate during emergency events. We will support client with the delivery of resilience build and assessment programs, integrating foundational resilience disciplines such as business continuity, crisis management, and scenario testing.
• Data Privacy: Data protection is important, since it prevents the information of an organization from fraudulent activities, hacking, phishing, and identity theft. Any organization that wants to work effectively need to ensure the safety of their information by implementing a data protection plan.
• Data Analytics: Data-driven analyses are performed to help identify areas of risk and to enhance process and technology controls, improve IT operations and compliance processes as well as to achieve cost efficiencies. This includes the development of analytics test procedures, statistical models and algorithms to client’s data to identify instances of process or control gaps, occurrences of unauthorised or non-compliant activities within the organization and cost optimization opportunities.

Your Key Responsibilities:

As an Associate within the Technology Assurance team, you will:

• Participate in multiple client engagement teams and other related activities. Engagements focus on the assessment and/or evaluation of Information Technology (IT) systems and the mitigation of IT-related business risks. Engagements may be either assurance/other assurance (attestation) and/or extended assurance in nature and vary considerably in size and complexity.
• Serve as a fieldwork team member to assist clients in employing proper information systems, resources, and controls to maximise efficiencies and minimise risk.
• Work with client personnel to analyse, evaluate, and enhance information systems facilitating the business internal control process, and will assist clients and other Technology Assurance professionals in performing information technology control and security engagements.
• You will also play a central role in leveraging data and analytics tools to deliver high-quality audits by:Working with the audit teams to devise and execute detailed analytics plans based on the broader audit strategy.
  Utilizing analytics tools and techniques, analyze large volumes of data to identify anomalies and patterns that suggest potential areas of audit risk.
  Integrating audit analytics findings into the overall audit approach and to present these findings to the client.
  

Skills and Attributes for Success:

• Degree in Accountancy, Business, Computer Science, Information Technology, Data Analytics, Engineering, Mathematics or other relevant discipline.
• Willingness to travel on overseas assignment as the need arises.
• Project management skills.
• Strong written and verbal communications skills and presentation skills.
• Leadership, teamwork and client service skills.
• Demonstrated integrity within a professional environment.
• Knowledge or interest in the field of information security, in line with internationally accepted standards and frameworks (e.g. COBIT, ITIL, ISO 2700x, CSA, SOX, GDPR and etc.).
• Knowledge or interest in data analytics tools such as Power BI, Alteryx, Python, R or Tableau.

What we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our Technology Assurance professionals play an important role within Assurance. As companies continue to digitise and automate more aspects of their business, performing high-quality audits and providing other assurance services require deeper capabilities with specialised knowledge of auditing technology. Services provided include Financial Audit IT, other assurance services such as System and Organisation Controls Reporting (SOCR) and Agreed Upon Procedures (AUP), and expanded assurance services such as pre-implementation assessments, readiness engagements and ISO certification services as well as integration with other Assurance competencies.

The opportunity

You will develop valuable skills for your entire career. You will also work with tomorrow’s business leaders and gain hands on best practice experience. The objective of our technology assurance services is to provide clients with a reliable overview of their technology risk landscape. Our solutions can be used by our clients to build confidence and trust with their customers, the overall market and when required by regulation or contractual obligations. 

Your key responsibilities

As a Senior / Associate within the Technology Assurance team, you will:

• Participate in multiple client engagement teams and other related activities. Engagements focus on the assessment and/or evaluation of Information Technology (IT) systems and the mitigation of IT-related business risks. Engagements may be either assurance/other assurance (attestation) and/or extended assurance in nature and vary considerably in size and complexity
• Serve as a fieldwork leader to assist clients in employing proper information systems, resources, and controls to maximise efficiencies and minimise risk
• Work with client personnel to analyse, evaluate, and enhance information systems facilitating the business internal control process, and will assist clients and other Technology Assurance professionals in performing information technology control and security engagements
• You will also play a central role in leveraging data and analytics tools to deliver high-quality audits by:

- Working with the audit teams to devise and execute detailed analytics plans based on the broader audit strategy
- Utilizing analytics tools and techniques, analyze large volumes of data to identify anomalies and patterns that suggest potential areas of audit risk
- Integrating audit analytics findings into the overall audit approach and to present these findings to the client

Skills and attributes for success

• Collaborate with other members of the engagement team to plan the engagement and develop work program timelines, risk assessments, and other planning documents
• Work with the engagement team to document the business processes dependent on information technology
• Serve as a fieldwork leader by directing the daily progress of fieldwork, informing supervisors of engagement status, and managing staff performance
• Demonstrate and apply a thorough understanding of complex information systems
• Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues, and communicate this information to the engagement team and client management through written correspondence and verbal presentations
• Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services
• Proficient in analytics tools like Alteryx, SQL and Power BI, as well as familiarity with more traditional tools such as Excel etc
• Have a strong understanding of financial and non-financial data, and its applicability in the audit process
• Ability to simplify complex data and communicate results clearly to non-technical audiences, both in writing and through visualizations
• Be a strategic thinker that can see beyond the data and understand how analytics fits into the bigger picture of an audit engagement and the overall assurance process

To qualify for the role, you must have:

• A recognised university degree in accounting, business, computer science, information technology, engineering, mathematics or other relevant discipline
• Willingness to travel on overseas assignment as the need arises
• Project management skills
• Strong written and verbal communication skills and presentation skills
• Leadership, teamwork and client service skills
• Demonstrated integrity within a professional environment

Ideally, you’ll also have:

• Relevant certifications such as CPA, CA, CISA, CISSP, CISM, CBCP, CIA, CIPP, CGEIT
• Prior experience in performing data analytics in an audit, risk management, compliance, or related role

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you will be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

We are looking for passionate leaders with strong vision and a desire to stay on top of trends in the risk industry. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.

Job Description:

• Conduct full range of audit for listed companies and SMEs, both in Singapore and overseas, from planning to completion, meet deadline consistently, a reliable and well organised team member

• Develop good problem solving skills and provide sound recommendation of management actions based on industry research, insightful analysis and investigation

• Manage stress and emotions under challenging situation - coach junior employees, communicate clearly, share learnings

• Maintain awareness of market trends and indsutry factors impacting the client, to be able to lead non-complex client meeting

Requirements:

• Degree or professional accounting qualifications recognised by ISCA

• Minimum 3 years’ relevant experience with large/mid-tier international accounting firms

• Proactive, committed and able to work under pressure

• Possess initiative and the ability to work independently

• Good communication skills, both oral and written

• Team player - approachable and personal

Job Summary:

• Basic $4,000 - $4,500
• 13 Months Salary
• Performance Bonus
• Location: Bendemeer (7 mins walking distance)
• Working Hour: Monday - Friday, 8.30am - 5.30pm

Job Scopes:

• Liaise with Head of Internal Audit to develop and acheive work objectives.
• Conduct internal audit across various areas including operations, finance, HR, administration, manufacturing and IT.
  Perform interview, examines documents and prepare work papers.
• Identify control activity weaknesses and provide actionable recommendations to enhance processes.
• Prepare a timely audit report that outlines audit issues, assesses risks, and provides recommendations.
• Prepare accurate and detailed work paper documentation in line with the Internal Audit Department's established documentation standards.
• Work closely with IT department on IT General Control (ITGC) assessment.
• Update and maintain process flowcharts in compliance with J-SOX requirements.
• Assist with the annual J-SOX audit conducted by the external auditor.
• Provide advisory support for internal control policy development, financial due diligence, and investigative services.
• Conduct special audits as requested by the Audit Committee or the Board of Directors.
• Undertake ad hoc tasks and special projects or reviews as assigned periodically.

Job Requirements:

• Min. Degree in Accounting or equivalent.
• 2 years of experience in auditing or accounting.
• Knowledge in accounting principles and practices, audit testing and control, and IT audit and security.
• Comfortable to travel overseas.
• Bilingual in MANDARIN and ENGLISH to liaise with Mandarin speaking clients.
• Singaporean only.

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 9828 5994 for confidential discussion.

*Only shortlisted candidates would be notified**

EA Personnel Name: Poh Sook Hooi
EA Personnel No: R23116335
EA License No: 15C7752

Degree / Diplom in Science, Electrical / Instrumentation / Process Control System

Prepare the ITP, QA / QC Check List, Quality plan and submit the documents to Client as per Pharma / Wafer Plant requirement

Monitor the Quality and provide the training for workers if quality lack before Client Inspection

Project Management and Quality Inspection with Client, Main contractor and Sub Contractor

Quality trainning including practical to the own team and Sub contractors.

Coordinate with Consultants, Clients, Sub Main contractor Manager / Engineer for update the site installation, Red Marking Drawings for approval, BOQ for Construction Works Execute

Must Experience in the usage of Bim MEP (Revit / Navis / NWD Software and 3D ) model to submit the drawing to clients

Prepare the materials BOQ to procurement team

Observation of the Safety violation and Correcting the unsafe works

Prepare the RA, SWP and MOS as per client required

• Assist in the development, management, and implementation of the SingEdExcel framework across schools.
• Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.
• Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.
• Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.
• Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.
• Assist in the development and implementation of data protection policies and procedures.
• Support in conducting data protection risk assessments and audits across all schools.
• Monitor compliance with data protection laws and regulations and report findings to the Group DPO.
• Coordinate data protection training and awareness programmes for staff.
• Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.
• Other adhoc duties as assigned

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.
• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Based in Singapore, the regional Technology center for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for multiple consecutive years. Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years. Our IT team operates as a business partner proposing innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

What you will do:

· Lead the team of IT professionals based in our Singapore tech center and support their success and growth.

· Build cross-functional relationships with Product Managers, User Experience Researchers, and Software Engineers to understand business needs and deliver technology solutions that address those needs.

· Understand business processes, applicable technology, and data supporting Patient Safety Quality & Compliance.

· Partner with Product Line leader, Product Manager(s) and other stakeholders in understanding, prioritizing, planning and implementing technical solutions that deliver desired business value.

· Led technical teams to design and launch technical solutions based on product needs.

· Serve as the single point of accountability for all technical matters within the product/product line.

· Coordinate execution for successful delivery across teams and vendor partners to meet product line objectives with high quality, timeliness, and within budget / estimates while ensuring compliance with company policies.

· Contribute to developing accurate and realistic plans, resource estimates, and timelines in alignment with prioritized business requirements.

· Actively participate in technical implementation to ensure alignment with business needs.

· Demonstrate independent problem-solving ability within job responsibilities.

· Define and enforce development standards, best practices and review processes to ensure consistency of delivery quality and reusability of solution components.

· Conduct innovation proof of concepts and pilots to identify and onboard pertinent solutions following company policies and in partnership with other stakeholders in the organization.

· Contribute to agile teams to achieve common goal

What you must have:

· Strong experience with building large, scalable solutions.

· Good understanding of modern architectural patterns.

· Strong communication skills for technical and business audiences.

· Experience with team and people management.

· Leadership experience with and without formal authority.

· Excellent communication and ability to explain complex technical topics to technical and business audience.

· Experienced in Agile teams and Scrum framework.

· Experienced in cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.

· Proficient in gathering requirements and translating them into technical specifications.

· Experience in implementation and supporting SaaS & COTS solutions (e.g., Veeva R&D Suite of vaults).

· Work experience with pharmacovigilance intake, database, and reporting systems.

· Knowledge of Systems Development Life Cycle (SDLC) standards.

· Experience with GxP validations, focus on GCP (Good Clinical Practices).

Preferred Experience and Skills:

• Preferred hands-on pharmaceutical or regulated industry experience, mainly familiarity with Patient Safety.
• Proficiency in DevOps practices and tools such as Jenkins, GitHub, JIRA, and Confluence.
• Experienced with front-end frameworks like React, Angular, or Vue.js.
• Experienced in SQL programming and server-side programming with Python or Node.js.
• Up to date with emerging technologies and industry best practices.
• Relevant cloud platform and integration platform certifications.
• Familiarity with integration platforms for data integration and transformation, and understanding of various APIs and integration protocols.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Job Title: Production Quality Engineer (SLT Department)

This Production Quality Engineer role is in-charge of the daily operation inspection & assurance of the defined processes and procedures. Working environment inside a Semiconductor 100K cleanroom, System Level Testing Operation. Work with Production Quality Manager & Operation HOD to develop and implement quality standards and processes to meet customer and company requirements. Conduct daily tests to evaluate the accuracy and precision of products and production equipment. Prepare reports by analyzing, collecting, and summarizing data. Manage customer-specific requirements and offer technical support. Supervise daily workplace safety and quality practices. Teamwork with Production Engineers & Supervisors to ensure high quality standards for Operation.

Responsibilities:

• Production Quality daily inspection system ownership and assurance of processes pertaining to 100K clean room System Level Testing operation.
• Mange and deploy daily Production IQC & OQC operators/inspectors.
• Attend daily operation meeting, and present the Production Quality KPI.
• Report to Production Quality Manager on quality issues and provide updates/resolution.
• Ensure products meet quality standards and resolve quality issues with operation.
• Drive continuous improvement of quality standards and processes with operation.
• Evaluate skill levels of new QA inspectors, develop training materials, coach and train team members for improving team performance.
• Provide quality assistance in buyoff, installation and maintenance of company equipment.
• Document quality procedures and processes.
• Ensure compliance with ISO standards and support audit functions.
• Ensure safety requirement is strictly followed and all vendors must meet our safety expectation before commencement of work.
• Provide urgent/ad-hoc support for quality topics, even during off-office hours, so as to achieve continuous running of the operation.
• Develop cost-reduction initiatives while still maintaining high quality and productivity.
• Provide job assistance and conduct job trainings for employees as needed.
• Any additional tasks as assigned by the manager or management.

Requirements:

• Minimum Degree in Engineering or equivalent
• At least 3-5 years’ experience in managing high quality standards of Semiconductor 100K Cleanroom Testing operation.
• Able to demonstrate good communication, organizational, analytical and interpersonal skills
• Experience in implementing continuous improvement projects (Lean/Kaizen) and demonstrate resource planning capability.
• Experienced Production In-Process Quality Engineer who is highly effective working in a team-oriented matrix organization.
• Must have proven skills effective problem solving, troubleshooting and root cause failure analysis, on Production Quality management.
• Certification in Quality Standards is a plus point.

PM Singapore is currently looking to expand the CQV capabilities. This role will be supporting one of our many clients in the field of commissioning, qualification and validation work within the Life Sciences space.

Your day to day role would involve the following activities:

• Planning, Performance, and Coordination of Computer System Validation, Equipment Qualification, Temperature Controlled Objects (Freezers, Incubator etc), Clean Utilities Validation and cleaning validation in accordance with internal procedures and industry standards.
• The qualification includes, FAT, SAT, IQ, OQ, PQ of any additional modifications of existing manufacturing process equipment, package units (e.g. Ultrafiltration Unit, Chromatography Columns, autoclave, FIT testers), commercial off the shelves (COTS) analytical instruments, freezers,
• Create, review and approve equipment qualification and analytical instruments lifecycle documentations, e.g. FAT, SAT, IQ, OQ, PQ protocols and reports, risk assessments, technical specifications.
• Can lead investigation revolving around discrepancies identified during qualification activities.

We would like to hear from candidates who have:

• Relevant experience in validation activities (including the creation, pre-execution approval, execution, post-execution review, and post-execution approval of all validation lifecycle documents)
• Leading daily validation meetings with cross functional teams in resolving validation issues.
• Experience in equipment qualification including analytical instrumentation and manufacturing equipment.
• Work experience in Pharmaceutical or BioPharma industries
• Hands on validation execution experience
• Able to execute activities in cGMP environment, including cleanrooms or technical areas.

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.