At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees

The Supply Chain (SC) Manager develops, conducts, and improves the in-market supply chain include but are not limited to Customer Service and Logistics processes for the supply of products inbound to the LOC and outbound to its first trade customers in order to achieve optimal Customer Service levels and to maximize the On-Time-In-Full KPI, thereby supporting the commercial ambition. This role includes the management of external customer relationships with first trade customers and, in some businesses, will extend to developing collaborative relationships with individual wholesalers and retailers.

The SC Manager manages the supplier relationships with the local Customs Clearance LSP(s) and Repacker(s). The SC Manager will initiate and support a number of ‘exceptional’ processes to manage supply chain events and changes, such as supplying batch-level data to support stock-at-risk identification and physical destruction of product following write-off.

Key Responsibilities

• Manage outbound Customer Service and order management to first trade customer including order placement, invoicing, and customer complaints processes
• Primary point of contact to Commercial/customers/distributors/LSPs for current inventory availability, physical inventory/batch status, and reconciliation discrepancies
• Ensure the integrity of Material Master and Customer data (for logistics movements and order/invoice processing) within the local systems used

Customer Service

• Drive continuous improvement of OTIF (on time in full) performance for the market
• Manage interactions with 1st trade customers in line with signed agreements and GSK’s terms and conditions

3rd Party Management

• Supplier Relationship Management (including performance management) with third parties including Logistics Service Providers (LSP), distributors, customs clearance agencies, and freight forwarders
• Day-to-day issues resolution including stock reconciliation and system interface issues

Local Stock Management

• ‘First point of contact’ for communicating supply availability to Commercial
• Collaboration with Supply Hub to share intelligence on local market requirements (eg: contractual stock levels), align on supply (eg: SCIM updates), and request expediting of shipments where necessary to meet critical patient demand

Repacking

• Ensure that repacking operations are carried out in line with GSK Quality guidelines
• Schedule and prioritize repacking activity and manage any backlog

Core Commercial Cycle

• Represent Supply Chain activities/metrics/initiatives at DRM

Performance Management

• Ensure robust performance management is in place / in use, both internally as well as with external parties where appropriate (eg: LSPs)
• Drive local visual office / visual metrics aligned with the regional standard, and ensure appropriate escalations via cluster / regional performance management

Financial Management

• Validation of invoices against services provided and contractual rate cards
• Track spend and collaborate with Finance to raise accruals and review P&L

Safety, Quality, and Compliance

• Enforce GSK quality, safety, ABAC and other relevant standards
• Ensure appropriate risk management processes are in place and in use, including Business Continuity Plans, Distribution Risk Assessments, Risk Maps etc

Knowledge, Skills, and Experience

• Bachelor's degree in Supply Chain Management or Business Administration
• Min 5 years of experience in supply chain, logistics, customer service, planning, stock management, KPI's and SAP system
• Min 3 years of experience in managing crisis/issue management situations
• Strong influential and negotiation skills and Experienced with stakeholder management
• High learning agility

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

1. Laboratory Management and Operations

• Oversee the management of the laboratory and supervise lab staff.
• Ensure quality control and adherence to standard operating procedures (SOPs).
• Enforce quality and customer service standards in all laboratory areas.

2. Cell Culture and Research

• Design and manage cell culture processes, including nurturing and culturing NK and stem cell lines.
• Troubleshoot issues related to cell lines and their performance.
• Prepare research data for analysis, publication, and presentations.

3. Collaboration and Liaison

• Coordinate with local and international cell laboratories for research collaborations.
• Provide expert insights into medical technology queries and findings.

4. Laboratory Procedures and Analysis

• Analyze blood cells using microscopic techniques and procedures.
• Perform and ensure accuracy through regular standardization, calibration, and internal quality control programs.
• Resolve discrepancies in specimen labeling, handling, or collection before conducting procedures.

5. Equipment Maintenance and Inventory

• Operate, calibrate, and maintain laboratory equipment following manufacturer guidelines.
• Conduct basic troubleshooting for equipment malfunctions and arrange for repairs as needed.
• Maintain inventory of laboratory supplies by monitoring stock levels and expediting orders.

6. Professional Development and Reporting

• Prepare detailed reports by collecting, analyzing, and summarizing laboratory findings.
• Enhance professional and technical knowledge through workshops, seminars, professional publications, and self-directed learning.

7. Safety and Compliance

• Maintain a safe and clean working environment by following SOPs, rules, and regulations.
• Adhere to infection control and hazardous waste policies to protect staff and patients.
• Keep accurate records and documentation while maintaining patient confidentiality.

8. Team Contribution

• Actively participate in team efforts and accomplish assigned tasks within the given deadlines.

Requirements

• Proven experience in managing laboratory operations and cell cultures, particularly NK and stem cell lines.
• Strong knowledge of laboratory procedures, including blood cell analysis, equipment calibration, and quality control.
• Hands-on experience with laboratory equipment maintenance and troubleshooting.
• Excellent organizational and inventory management skills.
• Ability to analyze and present research findings effectively.
• Commitment to continuous professional development and staying updated with advancements in the field.
• Knowledge of safety protocols, infection control, and hazardous waste management.
• Effective collaboration and communication skills for working with local and international laboratories.
• Compassion and ability to handle sick pet animals with care and love.
• Bachelor’s degree (or higher) in a relevant scientific field, such as Medical Technology, Biotechnology, or Life Sciences.

You will be responsible for management reporting and financial analysis for a regional portfolio. You will provide explanation of variances and key performance drivers, coordinate the consolidation of results across AMA or reporting purposes and monthly and quarterly business review presentations.
You will participate in forecasting processes, and support in planning and implementing new business initiatives. You will craft and provide insightful analysis to support business unit leaders in identifying commercial and financial improvement opportunities.

Your team

This role reports to the business unit finance leader and works closely with the in-country sales leader on budgeting and financial planning.

How success looks like

• Seen as the trusted advisor to evaluate business issues, anticipant questions and demonstrate excellent analytical skills to optimize investment or handle risk
• Ability to integrate the brand strategy, pricing, consumer positioning and profitability to recommend solutions to identify and deliver business growth opportunities.
• Providing mentorship to junior finance members in the group and guide them in the finance leadership track

Responsibilities of the role

• Lead in monthly regional product supply financial forecast, actual proofing, and accruals in a high sophisticated accounting environment;
• Provide financial leadership to key business partners in RBU, SMO across multifunctional teams
• Lead in cross country-category loss analysis to deliver net savings and drive competitive cost structure to fuel profitable growth for the business;
• Lead financial analysis of supply network design projects, collaborating with engineers and product supply leaders;
• Lead in delivering high standards of stewardship in T&W organisation and process workflow
• Increases efficiency by developing automated accounting applications; coordinating information requirements.
• Protects operations by keeping financial information confidential.
• Maintains technical knowledge by attending educational workshops; reviewing publications.

Qualifications - External

• 3-5 years of proven track record in managing high volume P&L budget across a matrix organisation with high level of agility
• A Bachelor’s degree in Accounting or Finance. CPA/MBA preferred.
• Detailed understanding of Generally Accepted Accounting Principles (GAAP). Knowledge of Statutory accounting principles.
• Ability to multi-task and work in a challenging fast paced environment
• Maturity, integrity, and high level of discretion are required
• Independent worker and analytical thinker with an ability to conduct research, data analysis and resolve sophisticated problems
• Strong presence with the ability to interact with Senior Leadership.
• Experience in supply chain finance is a plus

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com (http://www.pg.com) to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

The successful candidate will focus on developing and articulating solutions for our clients, working with multi-functional teams, and driving conversations at the most senior levels of our client’s organizations in the public sector.

Key Responsibilities: -

•  Generate sales opportunity to achieve short and long term revenue and profit growth
•  Execute direct sales programs and initiatives to drive sales
•  Develop and execute sales strategy for the accounts assigned
•  Develop and maintain a high level understanding of end-to-end IT offerings including IT infrastructure, security technologies, IT application, managed services & digital transformation in local competitive environment
•  Manage overall sales process from pre to post-sales
•  Take active lead to engage partners in customer engagement and solutioning
•  Responsible for proposal creation and delivery
•  Engage customers at all level to develop long term business relationship
•  Engage internal stakeholders in sales approval process

Job Requirements: -

•  Minimum 5 years of working experience in IT solutions sales, with the ability to demonstrate a high level of understanding of the latest technologies, preferably from SI environment
•  Diploma/Degree in Computer Science/Information Technology or equivalent
•  Demonstrate experience in managing sales pipeline
•  Experience in selling with partners and enterprise customers
•  Experience in public sector (Government / Education / Healthcare) sales will be added advantage

Job Summary:

We are seeking experienced and results-driven Relationship Manager to join our team in the bank. The successful candidate will be responsible for managing and growing a portfolio of high-value clients, providing exceptional customer service, and identifying new business opportunities. If you have a passion for building strong relationships and driving business growth, we encourage you to apply.

Job Scope:

• Manage and grow a portfolio of high-value clients, ensuring deep understanding of their financial needs and goals
• Develop and implement tailored financial solutions to meet clients' needs, including credit facilities, investments, and transactional banking products
• Identify new business opportunities and acquire new clients through networking, referrals, and marketing initiatives
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to deliver seamless client experiences
• Monitor and manage client risk, ensuring compliance with regulatory requirements and bank policies

Job Requirements:

• Minimum 2 years of experience in a relationship management or sales role in the banking industry for senior roles.
• Proven track record of success in managing and growing a portfolio of high-value clients
• Strong understanding of financial markets, products, and services
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills, with ability to think creatively and outside the box

Job Benefits:

• Competitive Compensation Package: We offer the best compensation package in the market, with a salary range that is above industry standards.
• Good Working Culture: Our bank values a positive and inclusive work culture, with a focus on employee well-being, diversity, and career development.
• Opportunities for Growth: We offer opportunities for career advancement and professional growth, with training and development programs to help you achieve your goals.
• Comprehensive Benefits: We provide a comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
• Recognition and Rewards: We recognize and reward outstanding performance, with bonuses, awards, and recognition programs.

If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application with a resume.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

We are seeking Relationship Manager to join our team in the bank. The successful candidate will be responsible for managing and growing a portfolio of high-value clients, providing exceptional customer service, and identifying new business opportunities. If you have a passion for building strong relationships and driving business growth, we encourage you to apply.

Job Scope:

• Manage and grow a portfolio of high-value clients, ensuring deep understanding of their financial needs and goals
• Develop and implement tailored financial solutions to meet clients' needs, including credit facilities, investments, and transactional banking products
• Identify new business opportunities and acquire new clients through networking, referrals, and marketing initiatives
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to deliver seamless client experiences
• Monitor and manage client risk, ensuring compliance with regulatory requirements and bank policies

Job Requirements:

• No experience candidates are welcomed to apply.
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills, with ability to think creatively and outside the box

Job Benefits:

• Competitive Compensation Package: We offer the best compensation package in the market, with a salary range that is above industry standards.
• Good Working Culture: Our bank values a positive and inclusive work culture, with a focus on employee well-being, diversity, and career development.
• Opportunities for Growth: We offer opportunities for career advancement and professional growth, with training and development programs to help you achieve your goals.
• Comprehensive Benefits: We provide a comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
• Recognition and Rewards: We recognize and reward outstanding performance, with bonuses, awards, and recognition programs.

If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application with a resume.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

Overview

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centred on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 12 global brands, including the award-winning flagship Banyan Tree, Angsana, Cassia, Dhawa, Folio, Garrya, Homm, Laguna, and Skypark, as well as the brand extensions, Banyan Tree Escape, Banyan Tree Veya, and Angsana Heritage Collection.

The Role

We are seeking a highly skilled and motivated individual to join our team as a Brand Marketing & Communications to create and foster brand love for Banyan Group, our portfolio, and with a focus on upscale and midscale categories.

You will play a key role in designing the brand marketing and communication strategies, drive the end-to-end development of campaigns and content that enhances and also safeguards the brand's integrity. In close collaboration with our PR and social teams and agencies, you will spearhead brand awareness efforts with media, and influencer marketing and partnerships with content creators.

Your oversight includes, although not limited to:

• Banyan Group
• Upscale – Angsana and its brand extension Angsana Heritage Collection, and Garrya
• Midscale – Cassia, Dhawa, Homm & Folio

We are looking for a bold and dynamic individual with fresh ideas and a co-creative mindset yet grounded to grow these brands.

Responsibilities

Elevating Brand Awareness:

• Work closely with our PR team to develop and implement brand awareness and engagement campaigns for greater reach, engagement and share of voice. Collaborate on media relations efforts, press releases, and media events to maximize brand exposure.
• Collaborate with the Social Media Community team to identify and partner with relevant influencers and content creators. Ensure their content aligns with our brand values and objectives to reach new audiences.
• Partner closely with the Brand & Commercial team to optimize owned channels such as brand.com and CRM. Tailor messaging to suit various funnel stages, ensuring targeted and impactful marketing efforts.

On-Brand Content Strategy and Execution:

• Develop and execute compelling and on-brand content across various channels to engage and resonate with our target audience.
• Ensure consistent brand expression across all customer-facing materials used by Corporate and Hotel teams:

1. Verbal: Manage messaging and tone of voice.
2. Visual: Oversee the development and approval of marketing and communication assets, including photos and videos.

Support Hotels:

• Partner pre-opening properties in the development of their Marketing and Communication plans.
• Executing re-positioning projects for key outlets or properties based on business needs and/or market changes
• Planning and executing HQ-led activations and/or partnerships on property alongside other functions

Brand Campaign Development:

• Assist in the creation and execution of brand campaigns, including concept development, messaging, and creative direction.
• Collaborate with cross-functional teams to ensure the successful implementation of brand campaigns.
• Consult on and advise segment-specific campaigns targeting various customer segments such as families, couples, or wellbeing enthusiasts alongside the Customer Insights team. Collaborate with internal teams to identify key messages and creative elements that resonate with each segment.

Requirements

• Minimum of 10 years of experience in marketing communications; hospitality industry experience is a plus.
• Experience with building brands through psychographic targeting and utilizing data to inform decision-making and campaign development.
• Proven track record of end-to-end development of engaging and impactful campaigns across multiple channels and mediums.
• Skilled in brand storytelling with experience customizing global brand narratives for different regions, considering regional needs and nuances.
• Team player with good interpersonal and project management skills.
• Ability to multitask and prioritize projects effectively in a fast-paced, agile environment.
• Excellent verbal and written communication skills, with an eye for detail.
• Creative thinker with the ability to develop innovative marketing strategies.
• Strong project management and organizational skills.
• Strong understanding of graphic design, photography, videography, and social media platforms.

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.
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Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.
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Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.
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In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Collaborate with top-tier game R&D teams to implement comprehensive risk management strategies, ensuring quality assurance from the design phase through to the game launch.
• Experience the gameplay design, leveraging your extensive gaming experience to provide constructive feedback aimed at elevating the user experience.
• Utilize a range of tools and methodologies to conduct thorough and meticulous game testing. Follow up on issue resolutions to ensure a seamless game launch.
• Uphold and maintain stringent standards at all times, continually striving to enhance R&D processes. This effort aims to improve team efficiency and the quality of outputs, thereby contributing to the development of first-rate products.

What We Are Looking For:

• Passion for games and extensive gaming experience, with high standards for game quality. Hardcore gamers are preferred.
• Exceptional logical thinking skills with a strong aptitude for learning; be patient, detail-oriented, accountable, and adept at identifying and resolving issues.
• Strong communication skills, coupled with the ability to drive progress and collaborate effectively within a team; ability to perform well under pressure.

Bonus Points:

• Foundational knowledge in computer science and programming skills.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

1. To liaise with building Main Con on Archtecture works and details for projec coordination

2. To liaise with sub con on project details and installation issued

3. To work on project schedule and minor change on the details if needed minor changes on the details drawings.

4. To liaise with builder Safety officer for the safety issued.

5. To liaise with office for Miscellaneous site issued.

Microbiology and Biochemical Product Testing:

• Perform EM such as active air sampling, surface and passive air samplings, plate readings and inspection of cleaned facility and sterilised equipment
• Responsible for planning,monitoring and approving microbiological testing
• Perform method Qualification,validation and product testing (e.g. sterility and endoxin) to support QC lot release.
• Perform stability testing of released final products as per protocol and timelines.
• Support assessment of certification/accreditation and services provided by external labs for QC testing.
• Knowledge in biochemical testing, including cell counts, flow cytometry, ELISA, PCR analysis, and compendial testing (pH, Appearance) as per USP, JP, and EP standards

Documents, Records and Data Management:

• Drafting and updating of Standard Operation Procedures (SOPs) and specification documents for EM, equipment, sampling plan, test methods, final products and raw/packaging materials.
• Author and review technical protocols and reports (e.g. EM risk analysis), develop guidelines and standard practices for data documentation, analysis and training.
• Review test results, document data and produce trends (e.g. EM) in an efficient, organised and presentable manner to facilitate discussions, support business and performance metrics reporting.

Deviations, Change Control and Audits Management:

• Support deviations (e.g. test OOS, EM excursion) initiation, investigations and root cause analysis for product defects and quality lapses.
• Support change control and CAPA implementation.
• Support internal and external audits/inspections.

Equipment and Lab Management:

• New equipement commisihing support( Operational qualification-OQ, Performance qualification- PQ
• Monitor and schedule equipment calibration and maintenance as per schedule and site master file.
• Perform lab housekeeping, lab cleaning and biohazard/waste management.
• Perform monitoring and procurement of lab inventory, for e.g. materials and consumables.

Continuous Improvement:

• Implement initiatives to encourage improvement of QC procedures, activities and workflows.
• Conduct routine literature review through established publication channels to ensure continual knowledge proficiency on both GMP and current technological trends relevant to CellVec’s activities.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Media Manager

Job Overview:

We are seeking an experienced and dynamic Media Manager to join our team. The ideal candidate will have a strong background in media planning, ad platform setup, campaign coordination, data analytics, and media agency management. This role is critical to ensuring the success of our clients' digital marketing campaigns and achieving their business objectives.

Key Responsibilities:

• Media Planning: Conduct KPI simulations and develop budget mixes by channel and funnel. Create detailed campaign structures based on objectives, target segments, channels, and placements.
• Media Account Setup: Establish ad account structures according to business needs. Coordinate media pixel implementation with the web development team. Track media performance, including web conversions based on media pixels.
• Campaign Coordination: Define required creative assets and formats for digital campaigns. Write compelling copy for captions and search ad copy.
• Ad Platform Setup: Implement ad platforms based on planned campaign structures. Create QA links with stakeholders. Guide and audit the ad execution team in campaign setup on ad manager platforms.
• Data Analytics: Analyze media performance against KPIs and extract actionable insights to optimize media operations. Collaborate with the data engineering team to automate media data analytics processes.
• Media Agency Management: Coordinate with media agencies to cover external media channels such as OOH, OTT/CTV, TV, and Radio. Negotiate prices and secure media inventory for running campaigns.

Key Requirements:

• Experience: 5-7 years of comprehensive experience in media business, including planning and operation.
• Knowledge: In-depth knowledge across various media channels, including digital, programmatic, (D)OOH, CTV/OTT, TV, Print, and other vertical media.
• Technical Skills: Hands-on experience with digital media ad platform operations, including ad account setup, media pixel implementation, and campaign structuring across platforms such as Google Ads (Search & PMax), Meta Ads, TikTok Ads, and other DSPs like DV360, TTD, etc. Experience with analytics tools, such as Appsflyer, Adobe Analytics, and Google Analytics will be a plus
• Media Planning: Proficiency in media planning based on data analytics insights to achieve marketing KPIs, including budget mix, channel planning, and detailed campaign structures involving bidding options, target segmentation, placements, and ad formats.
• Growth Mindset: A proactive attitude towards learning and growing by expanding knowledge bandwidth and taking on challenges.
• Communication Skills: Excellent communication skills to effectively collaborate with different team members, including creative and account service teams.

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Reports To: Director

Key Responsibilities:

Audit and Compliance

Food Quality and Operational Audits:

• Develop and implement comprehensive audit programs to assess food quality, safety, and compliance with internal and external standards / regulations (e.g., SFA, HACCP).
• Conduct regular, detailed audits across multiple locations, focusing on health and safety, preparation processes, and final product presentation.
• Perform mystery shopper assessments and operational reviews, particularly targeting high-volume quick service restaurants (QSR) and fast-food environments, to ensure consistent adherence to quality standards. In addition, work with external agencies.
• Analyze audit findings to identify non-compliance issues and develop corrective and continuous action plans.
• Use feedback mechanisms to identify areas for improvement, ensuring continuous enhancement in both product and service quality.

Training and Development

Quality and Compliance Training:

• Design and implement robust training programs focusing on food safety, quality control, and regulatory compliance.
• Train kitchen and service staff on food science principles, emphasizing best practices in hygiene, safety protocols, and quality assurance.

Halal and SFA Compliance:

• Liaise with certification bodies to ensure compliance with regulations across all products and processes.
• Enforce strict adherence to halal standards, from ingredient sourcing to final food preparation.

Innovation

Menu Development:

• Work with the culinary, operations and marketing teams to design innovative menu items, focusing on market trends, customer preferences, and seasonal ingredients.
• Leverage food science and nutrition expertise to create balanced, appealing, and nutritionally sound offerings.
• Research and analyze competitor products, particularly in fast food and QSR sectors, to introduce unique, high-quality pizza and other menu items.
• Conduct extensive testing and refinement of recipes, ensuring they meet taste, quality, and nutritional standards before integration into the menu.

Continuous Improvement

Process Optimization:

• Identify inefficiencies in operations, particularly in high-volume QSR and fast-food settings, and implement process improvements.
• Utilize data analytics and customer insights to refine processes, enhance service delivery.

Qualifications & Experience

Education:

• Diploma in Culinary Arts, Food Science, Hospitality Management, or Business Administration.
• Certifications in food safety (e.g., HACCP, ISO 22000, WSQ Level 3) strongly preferred.

Experience:

• Minimum 5 years of experience in audit, food innovation, quality management, or product development, specifically within QSRs, fast food chains, or multi-location F&B environments.
• Proven track record in menu development, applying food science and nutritional principles to create appealing, health-conscious offerings.
• Experience leading cross-functional teams and implementing quality systems across multiple outlets.
• Knowledge of pizza workflow is a plus point.

Skills & Competencies:

• Strong creative thinking with a deep understanding of food science, nutrition, and culinary innovation.
• In-depth knowledge of quality management systems, food safety standards, and operational processes in fast food and QSR settings.
• Excellent communication and leadership skills to collaborate across teams and locations.
• Analytical and problem-solving abilities to translate data and customer feedback into actionable improvements.
• Bilingual proficiency in English and Mandarin is advantageous.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Project Manager

Key Responsibilities:

1. Project Planning and Management

• Develop and execute detailed project plans, timelines, and budgets for Samsung Online initiatives.
• Coordinate cross-functional teams, including marketing, operations, IT, and logistics, to ensure project deliverables are met.
• Monitor project progress and implement corrective actions as necessary.

2. Reporting

• Prepare and deliver comprehensive project reports, dashboards, and presentations for stakeholders.
• Track and manage project risks, issues, and dependencies.

3. Operational Excellence

• Oversee project documentation, including SOPs, workflows, and status reports, to ensure clarity and alignment.
• Analyze project outcomes and provide recommendations for process improvement.
• Ensure all projects are delivered on time, within scope, and within budget.

4. Collaboration and Communication

• Act as the central point of contact for project stakeholders.
• Facilitate effective communication between internal teams and external partners.
• Provide regular updates to senior management on project milestones and performance.

Key Requirements:

• 4-6 years of relevant experience in project management, preferably in Consulting, e-commerce or Consumer Electronics.
• Proven experience working within a PMO environment.
• Bachelor’s degree in Business Administration, Project Management, Information Technology, or a related field.
• Advanced proficiency in Microsoft Excel (pivot tables, advanced formulas, and data analysis).
• Strong organizational and time management skills with the ability to handle multiple projects simultaneously.
• Excellent problem-solving and analytical abilities.
• Familiarity with project management tools such as Jira, Asana, or MS Project is a plus.
• Highly systematic and detail-oriented.
• Strong interpersonal and communication skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Good knowledge of digital performance marketing and digital media operation

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting ndividual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

We are seeking a highly organized and experienced Customer Service Manager to oversee all aspects of customer service operations within our Food & Beverage establishment. The ideal candidate will possess exceptional leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding guest experience. The Customer Service Manager will play a pivotal role in ensuring customer satisfaction, resolving issues, and driving overall business success.

Role and Responsibilities

Team Leadership

• Recruit, train, and supervise a team of servers, Waitress and other front-of-house staff.
• Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.

Customer Experience Management

• Develop and implement strategies to enhance the overall dining experience for guests.
• Monitor customer feedback and implement improvements based on suggestions and complaints.
• Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.

Operational Efficiency

• Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Manage reservations and seating arrangements to optimize dining room capacity and flow.

Quality Control

• Ensure that food and beverages meet quality standards and are presented according to company guidelines.
• Conduct regular inspections of service areas to maintain cleanliness and organization.
• Monitor compliance with health and safety regulations and take corrective action as necessary.

Inventory and Supplies Management

• Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
• Place orders for supplies as needed and ensure proper stock rotation.
• Monitor and control costs related to customer service operations.

Qualifications and Education Requirements

• Diploma or Certificate in Business Administration, Management, or a related discipline is often preferred.
• Previous experience in F & B or a related field.
• Excellent communication and interpersonal abilities.
• Previous experience in a customer service management role within the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including service techniques and standards.
• Familiarity with point-of-sale (POS) systems
• Understanding of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays as required.

The successful candidate will focus on developing and articulating solutions for our clients, working with multi-functional teams, and driving conversations at the most senior levels of our client’s organizations in the Commercial sector.

Key Responsibilities:

· Generate sales opportunity to achieve short and long term revenue and profit growth

· Execute direct sales programs and initiatives to drive sales

· Develop and execute sales strategy for the accounts assigned

· Develop and maintain a high level understanding of end-to-end IT offerings including IT infrastructure, security technologies, IT application, ERP (e.g. SAP) managed services and digital transformation in local competitive environment

· Manage overall sales process from pre to post-sales

· Take active lead to engage partners in customer engagement and solutioning

· Responsible for proposal creation and delivery

· Engage customers at all level to develop long term business relationship

· Engage internal stakeholders in sales approval process

Job Requirements:

· Minimum 5 years of working experience in IT solutions sales, with the ability to demonstrate a high level of understanding of the latest technologies, preferably from SI environment

· Diploma/Degree in Computer Science/Information Technology or equivalent

· Demonstrate experience in managing sales pipeline

· Experience in selling with partners and enterprise customers

· Experience in the commercial sector will be added advantage

Job Description

• Responsible for guiding the successful implementation of an integrated business solution ensuring high quality and timely delivery within budget to the customer’s satisfaction.
• Analyzes business needs to help ensure Oracle’s solution meets the customer’s objectives by combining industry best practices and product knowledge.
• Effectively applies Oracle’s methodologies and policies while adhering to contractual obligations, minimizing Oracle’s risk and exposure.
• As a position of professional influence, this individual frequently operates at the leading edge of technology.
• Recommends and justifies enhancements to Oracle products to meet very complex customer needs.
• Exercises creativity and independent judgment in identifying and resolving major issues and risks impacting project success. Provides direction and mentoring to project teams.
• Ensures customer deliverables are acceptable, and works closely with the customer to understand and manage project expectations.
• Enables business development efforts by providing subject matter expertise.
• Manages the scope of medium to large-scale projects, and accounts with varying levels of complexity.

Requirements

• 15+ years of experience relevant to this position including 10+ years of project management experience in Oracle ERP implementation and Consulting.
• Demonstrated ability to follow solid project management principles and successfully manage projects of increasing complexity.
• Comfortable working in a matrix management environment.
• Strong influencing and negotiation skills to deal with internal stakeholders, customers, and vendors.
• Product, technology or industry expertise relevant to the portfolio focus.
• Selling skills preferred. PMI certification preferred.
• Ability to travel as needed.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Description & Requirements

Supervisor Responsibilities:

• Hire and train employees.

• Maintain the production schedule.

• Evaluate production efficiency.

• Determine the quality of goods

• Excellent time management skills.

• Setup F&B Retail and Supervise the outlet

• Liase with NEA & SFA for approvals

General Requirements

• Minimum 15 years Exp

• Strong communication skills

• Professional and polished

• Demonstrate flexibility and is adaptable to change

• General knowledge of F&B protocol, routines and procedures.

• Ability to read and comprehend plans and specifications

• Strong attention to detail, problem-solving skills and ability to meet deadlines

• Self-motivated and proactive. Is able to accomplish tasks without direct oversight

ABOUT THE COMPANY

NewPower Worldwide is the fastest growing global independent distributor of electronics components, committed to delivering high-quality solutions to our customers worldwide. We are currently seeking a Sales Account Manager to join our dynamic team and contribute to our continued success in the industry.

JOB OVERVIEW

This role will focus on prospecting new customers, soliciting new business with our existing customers and closing deals to meet and exceed sales targets.

JOB ROLES & RESPONSIBILITIES

• Develop new accounts and expand our customer base across the APAC region.
• Manage and cultivate strong relationships with existing clients to maximize sales opportunities.
• Proactively call assigned accounts to solicit new business.
• Implement sales strategies to achieve and exceed targets.
• Ensure the entire sales process is done with a high level of urgency and accuracy to exceed customer needs/expectations: RFQ, quote, order processing, and fulfillment.
• Accurately document and update prospecting activity and new sales opportunities in our propriety CRM.
• Collaborate with cross-functional teams to ensure seamless delivery of products and services.
• Stay abreast of industry trends and market developments to identify growth opportunities.
• Drive and track weekly, monthly, and quarterly performance and sales metrics.

JOB REQUIREMENT(S)

• Minimum Diploma in Business, Supply Chain or equivalent.
• At least 2 years of Sales experiences, preferably in B2B sales.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

• Overseeing day-to-day operations of the store, including opening and closing procedures.
• Managing workflow and ensuring smooth operations during peak hours.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Handling and disposing of expired or unsuitable food items properly.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Placing orders with suppliers to replenish stock as needed.
• Minimizing waste through careful inventory control and portion management.
• Handling cash transactions accurately and securely.
• Generating sales reports and maintaining records of daily transactions.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Assisting with other tasks and duties as assigned by management

Job Description & Requirements

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status.

Requirements and skills

• Master degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skill

As a Training Centre Manager / Coordinator, you will be responsible for ensuring continuous planning for the training function, assigning proper instructors and classrooms for each scheduled course, and providing schedule changes for other departments in case of over schedule.

Reporting to Service Manager, you will be providing technical expertise to the overall EL services technical training curriculum (ABB active products, legacy ABB products, & AVO Training Institute).

Your responsibilities:

• Providing facility management & oversight of EL services training center within the functional and geographical area of responsibility. Ensuring safety & regulatory compliance in collaboration with Local HSE manager.
• Establishing pricing for courses and provides relevant date for use with proposals. Selecting, managing, and ensuring proper training of outsourced trainers.
• Planning periodic training for course instructors to ensure knowledge of current technical environment and solutions. Maintaining detailed record of the training courses attended by internal resources.
• In cooperation with the local HSE responsible person, ensures that HSE requirements as per ABB way are integrated and up to date in all business processes and applications used for trainings driven by the trainer.
• Ensuring (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Guiding, motivating, and developing direct and indirect subordinates within HR policies.
• Developing /following technical curriculum developed by respective primary service centers for all active ABB & Legacy ABB products to support services training needs for both internal and external customers as per the local market demands.
• Developing technical content repository for training curriculums. This repository shall include training content (for both face-to-face and online/remote trainings), hands-on labs, & post course written assessments for both internal and external customer curriculum.
• Personally seeking “TRAINER” certifications of all ABB products. This will allow training for all global products to be conducted in the SG & reduce time & T&L for traveling to other primary service centers for training.

Your background:

• Bachelor’s Degree with at least 5 years of relevant experience
• Good Knowledge in MS Office
• Collaborative mindset with excellent written and oral communication in English.

Role Overview

The Integrated Campaign Manager is entrusted with the comprehensive management of digital media campaigns across diverse platforms. This position encompasses the design, monitoring, optimisation, and reporting of campaigns to ensure their alignment with client or organisational objectives. Additionally, the role involves spearheading new business development to secure integrated marketing campaign projects and managing social media accounts to strengthen the organisation's or clients' digital presence. The ideal candidate will possess a meticulous eye for detail, a strong analytical acumen, and a passion for achieving outstanding returns on investment within the allocated budget.

Primary Responsibilities

Campaign Management

• Devise campaign strategies in harmony with business objectives and audience insights.
• Design and execute digital media campaigns across platforms such as Google Ads, Facebook Ads Manager, LinkedIn, Instagram, TikTok, and other programmatic advertising tools.
• Configure campaign parameters, including budget allocation, audience targeting, creative assets, and bidding strategies.
• Implement tracking systems, such as UTM parameters, pixels, and third-party software, to measure campaign efficacy with precision.

Campaign Monitoring

• Continuously oversee live campaigns to ensure optimal performance and delivery.
• Analyse key performance indicators (KPIs), including impressions, click-through rates (CTR), conversion rates, and cost-per-acquisition (CPA).
• Identify and resolve campaign issues, such as underperformance or discrepancies in metrics.
• Stay abreast of platform updates, algorithm changes, and emerging industry trends to maintain campaign relevance and efficiency.

Campaign Optimisation

• Conduct detailed analysis of campaign performance to identify areas for enhancement.
• Optimise campaigns by refining targeting, bidding strategies, creative elements, and budget allocations.
• Employ A/B testing methodologies to assess and improve ad copy, visuals, audience segmentation, and placement types.
• Develop and implement retargeting and lookalike audience strategies to maximise engagement and conversions.

Reporting and Analysis

• Prepare comprehensive reports detailing campaign performance, insights, return on investment (ROI), and actionable recommendations.
• Design and maintain dashboards to provide stakeholders with real-time visibility of campaign metrics.
• Undertake post-campaign analyses to extract valuable lessons and inform future strategies.
• Present findings and strategic recommendations to cross-functional teams and senior leadership.

Business Development

• Identify and pursue new opportunities to acquire media campaign projects and clients.
• Develop customised proposals and pitches to secure new business.
• Build and maintain strong relationships with prospective and existing clients to foster trust and collaboration.
• Stay informed about industry trends, competitor activities, and emerging opportunities to identify potential business leads.

Social Media Management

• Manage and oversee social media accounts for the organisation or clients, ensuring consistent branding and messaging.
• Develop and implement effective social media strategies to enhance engagement and audience growth.
• Monitor and respond to audience interactions on social platforms to foster positve relationships.
• Analyse social media performance and create reports to track engagement, reach, and ROI.

Collaboration and Communication

• Liaise with creative teams to ensure that advertising copy, visuals, and messaging are congruent with campaign and social media goals.
• Coordinate with the analytics team to validate data accuracy and derive actionable insights.
• Engage with external agencies or vendors, as required, to execute specialised campaign initiatives.

Key Skills and Competencies

• Expertise in digital advertising platforms, including Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, and programmatic advertising platforms.
• Proficient in data analysis and interpretation to drive data-informed decision-making.
• Advanced knowledge of tools such as Google Analytics, Google Tag Manager, and Excel/Google Sheets.
• Experience with A/B testing, audience segmentation, and retargeting techniques.
• Comprehensive understanding of attribution models, conversion tracking, and performance measurement.
• Demonstrated ability to develop and nurture client relationships for business growth.
• Exceptional communication skills to effectively convey campaign performance and strategic insights.
• Strong understanding of social media platforms and their role in driving brand awareness and engagement.
• Impeccable attention to detail, with the ability to manage multiple campaigns under stringent deadlines.

Qualifications

• A bachelor’s degree in Marketing, Business, or a related discipline.
• 3–5 years of experience in digital media campaign management or a similar role.
• Experience in new business development and client acquisition is highly desirable.
• Certification in Google Ads, Meta Blueprint, or equivalent qualifications is advantageous.
• Proven track record of managing and optimising digital advertising campaigns across various platforms.
• A thorough understanding of SEO, SEM, integrated marketing strategies, and social media management tools.