Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Local well-established manufacturing company
• Basic Up to $2600 (depends on experience)
• Permanent role with 14 days A/L+ AWS+ Bonus+ Increments
• Location: Ang Mo Kio
• Mon – Fri / 9am - 6pm **Work-life balance
• **On-job training provided
• **Friendly working environment

Responsibilities:

• Inspection of incoming raw materials, in-process & final product quality control
• Perform lab tests
• cGMP & ISO documentation
• Manage licenses renewal

Requirements:

• 0-2 years experience
• With Diploma in Chemistry related field

For consideration, kindly submit your CV by clicking “APPLY Now” or email to mtc007@mtcconsulting.com.sg

**Only shortlisted candidate would be notified**

Teo Hui Yee R22105757

Supplier Quality Specialist (9-Month Contract)

Workplace & Transport

• Workplace: Pharma MNC , Tuas
• Transport Pickup Points: Serangoon, Choa Chu Kang, Jurong East, Paya Lebar, Outram, Woodlands
• Duration: 9 months

Key Responsibilities

1. Supplier Corrective Actions (SCARs)Open, notify, track, and close Supplier Corrective Actions (SCARs) in the GTW system.
   Approve SCAR closures as the Quality Contact.
   
2. Material DispositionTrack blocked, on-hold, and quarantined materials to determine their disposition.
   Review and approve the disposition of non-conforming materials.
   
3. Supplier Metrics & EscalationAttend CoE meetings focused on supplier metrics and controls.
   Escalate relevant issues, procedural changes, and projects to management.
   
4. Project Support & ExecutionSupport and execute activities related to projects such as assurance of supply, new product introductions, product or process transfers, and supplier qualifications.
   
5. Change NotificationsReceive and evaluate change notifications from local and international suppliers.
   Collaborate with Global GSQM and interdisciplinary teams to assess the impact of changes on various departments.
   
6. Material EvaluationsCoordinate and execute First Articles and Change Plans for material evaluations related to changes or new qualifications.
   Ensure material specifications are adequate for incoming materials.
   
7. Additional DutiesHandle deviations, non-conformities (NCs), CAPAs, DCCs, CCs, AIAs, CFT meetings, TRs, FSFA, and internal audit responses as required.
   Support all duties assigned by the immediate supervisor.
   

How to Apply: Send your resume to:

Location: Tuas (with islandwide pickup)

Contract Duration: 9 months

Salary: Up to 5K

Responsibilities:

• Leadership: Act as a senior specialist for the Supplier Quality team in the absence of the manager and supervisor.
• Compliance: Ensure adherence to company policies, processes, and procedures.
• Material Oversight: Oversee procedures to ensure incoming materials meet company standards.
• Investigations: Manage investigations of material nonconformity with cross-functional teams.
• Supplier Documentation: Review and follow up on supplier qualification documents and activities.
• GMP Documentation: Prepare and review GMP documents.
• Quality Issues: Coordinate site supplier quality issues and follow-up actions.
• Global Initiatives: Support global supplier quality initiatives and site improvement projects.
• Material Inspection: Review and audit incoming material inspection packages.
• Performance Analysis: Support performance analysis of Supplier Quality Management processes.
• QA Oversight: Provide QA oversight for materials testing programs.
• Metrics Reporting: Report quality metrics in Quality Management reviews.
• Team Coordination: Lead and coordinate cross-functional teams and projects.
• Regulatory Support: Provide support for regulatory inspections.
• Team Development: Assist in managing and developing team specialists.
• Safety Practices: Promote and follow safety practices in the workplace.
• Customer Satisfaction: Maintain high levels of customer satisfaction.
• Ad-hoc Tasks: Perform other tasks as assigned by the Supplier Quality Supervisor.

Requirement

• Min. Bachelor's degree in a relevant field such as Quality Management, Engineering, or Life Sciences.
• Min 3 years of experience in supplier quality management or a related field.
• Has Strong knowledge of GMP (Good Manufacturing Practices) and quality management systems.
• Excellent analytical and problem-solving skills.
• Proficiency in using quality management software and tools.
• Ability to lead and coordinate cross-functional teams.
• Detail-oriented with strong organizational skills.
• Has relevant certifications such as Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) may be preferred.

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Local well-established manufacturing company
• Basic Up to $2600 (depends on experience)
• Permanent role with 14 days A/L+ AWS+ Bonus+ Increments
• Location: Ang Mo Kio
• Mon – Fri / 9am - 6pm **Work-life balance
• **On-job training provided
• **Friendly working environment

Responsibilities:

• Inspection of incoming raw materials, in-process & final product quality control
• Perform lab tests
• cGMP & ISO documentation
• Manage licenses renewal

Requirements:

• 0-2 years experience
• With Diploma in Chemistry related field

For consideration, kindly submit your CV by clicking “APPLY Now” or email to mtc007@mtcconsulting.com.sg

**Only shortlisted candidate would be notified**

Teo Hui Yee R22105757

The Nursing Quality Clinical Instructor is responsible for delivering high-quality education and training to nursing staff, ensuring adherence to best practices in patient care and nursing standards. This role involves mentoring, evaluating clinical competencies, and fostering a culture of continuous improvement in nursing practices.

Key Responsibilities:

• Education and Training:Develop, implement, and evaluate nursing education programs that enhance clinical skills and knowledge.
  Conduct regular training sessions, workshops, and seminars for nursing staff on quality improvement, patient safety, and evidence-based practices.
  
• Clinical Mentorship:Provide hands-on clinical instruction and mentorship to nursing staff, guiding them in delivering high-quality patient care.
  Conduct competency assessments and evaluations to ensure staff proficiency in clinical skills.
  
• Quality Improvement:Collaborate with nursing leadership to identify areas for quality improvement and develop strategies to address them.
  Participate in the development and implementation of quality assurance initiatives, policies, and procedures.
  
• Monitoring and Evaluation:Monitor nursing practices and outcomes, utilizing data to inform decision-making and drive improvements.
  Prepare reports on training outcomes, competency evaluations, and quality metrics.
  
• Collaboration:Work closely with interdisciplinary teams to promote a culture of quality and safety across the hospital.
  Serve as a resource for nursing staff regarding clinical best practices and quality improvement initiatives.
  

Qualifications:

• At least an Advanced Diploma in Nursing
• Minimum of 3-5 years of clinical nursing experience, with a focus on quality improvement or education.
• Previous experience in a clinical instructor or nurse educator role is highly desirable. SSN may apply for this position.
• Possess a valid SNB.
• Strong clinical knowledge and expertise in nursing practices.
• Excellent communication and interpersonal skills, with the ability to inspire and motivate others.
• Proficient in data analysis and the use of quality improvement tools.
• Ability to work collaboratively in a team-oriented environment.
  

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

• Well Established Company
• Basic $3200 - $3800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working day: Monday to Friday
• Working hours: 8.30am to 6.30pm

Job Responsibilities:

• Lead and supervise a team of QC inspectors overseeing daily QC inspections activities in compliance with established standards
• Provide training, coaching and mentoring to enhance the skills and performance of team members
• Prepare and maintain work schedule for the department to ensure optimize resource for overall efficiency
• Work with cross-functional teams to implement continuous improvement, track status of non-conformities and CAPA effectiveness
• Responsible for review and approval of DHR. Ensure quality records and samples are retained complying with good writing practice GDP requirements
• Implement quality documentation changes, such as QC procedures, process workflows, work instructions, etc. Guide the team to follow through the change
• Review and submit validation or verification measurement reports
• Perform daily process audit to meet quality operational requirements
• Ensure product identification and traceability of product are in place
• As calibration administrator, ensure equipment are calibrated correctly, provide accurate measurements and having proper identification
• Assist in customer complaint analysis, investigation of quality issues and corresponding improvement measures
• Authorize the release (COC) of products, COA review and approval
• Adhere to safety protocols and implement preventive measures to maintain a safe working environment
• Monitor and report KPI of QC team job performance, production quality trends, quality control charts, etc.
• Any other tasks as assigned by the superior

Job Requirements:

• Possess minimum professional certification / Diploma / Degree in relevant subject area
• Working knowledge on ISO13485:2016 and quality assurance / quality control of medical devices is an added advantage
• Familiar with use of various quality control tools and test equipment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Medical Technology Company
• Basic $3300 to $3600 + AWS + VB
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Good to have experience in QMS role in a Medical Device Company

Job Responsibilities:

• Responsible for QMS document control, including document implementation, distribution, retrieval, obsolescence, archiving and maintaining the QMS document mater list, obsolete list, distribution list, training matrix and etc
• Responsible for reviewing content of QMS documents to comply to QMS document requirements
• Assist in conducting line audits to ensure operations and quality control adhere to the controlled WI/PWI/EWI and inspection criteria
• Ensures timely completion of DHR records in compliance with GDP / data integrity requirements
• Conducts New Employee induction training on QMS awareness and document and records control requirements
• Responsible for calibration activities, including measurement equipment numbering assignment, updating of calibration master list, liaising with calibration suppliers for measurement equipment calibration. Review and maintain calibration certificates, tracks equipment identification and calibration status and manage the updates of for reference or out of service equipment as well as equipment list update etc.
• Support internal audit, external audit, and customer audit, responsible for working with relevant department on document preparation and review of documents for audits.
• Supports quality department document (procedure, WI/EWI/PWI, forms) drafting, updating and review.
• Responsible for routine 5S checks and identifying gaps and opportunities for continuous improvement.
• Any other duties as assigned on an as-needed basis.

Requirements:

• Diploma or above
• Proficient in Microsoft Word, Excel, PowerPoint
• Good to have experience in QMS role in a medical device company.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Develop and manage patient safety incident frameworks, conduct investigations, and analyze incident data.
• Implement and coordinate patient safety programs, including safety reviews, committees, and campaigns.
• Identify safety risks, design preventive measures, and collaborate with clinical risk management for improvements.
• Provide training, create resources, and facilitate knowledge-sharing to enhance organizational capabilities.
• Offer administrative support to safety committees and collaborate with stakeholders for quality improvements.

Requirements:

• Minimum Degree in Nursing, Social Work, or Allied Health disciplines.
• 0–4 years of relevant healthcare experience, especially in patient safety or clinical quality improvement.
• Proficient in MS Office applications; knowledge of basic statistics is advantageous.
• Demonstrates strong organizational, analytical, and communication skills; meticulous and proactive.
• A good team player with the ability to work independently and engage effectively with stakeholders.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUEY) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
• Designing and implementing business plans and strategies to promote the attainment of goals
• Ensuring that the company has the adequate and suitable resources to complete its activities

Requirements and skills

• Proven experience as a Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Able to work on weekend, public holiday and night shift

Tasks and duties:

• Coaching and training sales, marketing, and management professionals.
• Building a sales pipeline through the acquisition of new prospective clients.
• Creating new sales opportunities.
• Maintaining good relationships with existing customers.
• Researching market trends.
• Preparing reports and sales forecasts.
• Achieving sales targets and key performance indicators (KPIs).

Responsibilities:

* Coordinating daily management operations

* Delivering superior food service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

• Supervise the overall operations of packaging material distribution, ensuring smooth and efficient daily activities
• Oversee warehouse management, including inventory control, storage, and order fulfillment processes
• Build and maintain strong relationships with key customers, including large retailers, manufacturers, and distributors
• Manage, lead, and motivate a team of sales representatives, warehouse staff, and other operational employees
• Ensure compliance with relevant industry regulations, health and safety standards, and company policies
• Develop and implement customer service strategies to improve satisfaction and loyalty.

Responsibilities:

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Organising employee schedule.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting store manager as needed.

Requirements:

• High school or equivalent education level.
• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• Be a team player.
• Be dedicated to customer satisfaction and a great customer experience.
• Experience as an assistant manager.
• Must work on weekend and public holiday.

Requirements

* Proven experience as Assistant Manager or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Description

· Conduct studies to discover ways to improve the efficiency of production processes

· Oversee the hiring and training food production personnel

· Ensure manufacturing and processing staff wear appropriate sanitary and protective gear to ensure health and safety

· Monitor every aspect of production to ensure compliance with established procedures and standards

· Oversee the maintenance, repair, and replacement of production equipment to ensure smooth work operations

· Develop and promote new food products to boost sales and increase generated returns

· Allot work tasks to company staff according to their specialization and history

· Set production objectives and implement action plans for achieving set targets

· Conduct forecast to identify potential risks and contingencies in a proposed project

· Prepare periodic reports to update upper management on food production activities

· Create workshifts to ensure round-the-clock food production operations

· Maintain accurate inventory of raw materials and processed food products

· Ensure products and raw materials are stored properly at optimum conditions

· Carry out surveys to identify customer requirements and adjust to meet such needs

· Ensure all company regulations and government legislations are adhered to

· Attend seminars, conferences, and educational programs to update job knowledge.

Requirements

· prefer candidates with prior experience in a food manufacturing, storage or handling industry. At least 3 years of experience as a food production technician is required.

· Leadership Skill: Food production managers are skilled in directing and coordinating the activities of food production personnel to ensure efficient operations.

· Time-management Skill: They are able to achieve production targets within set timeframe.

· Decision-making Skill: They are adept to taking key production decisions to ensure manufacture of high quality products.

· Must have central Kitchen food processing management working experience.

· Must be able to help kitchen crew with some labour work if necessary.

• Answering customer questions, providing information, and addressing complaints.
• Answering phone calls and calling customers and vendors to follow up on appointments and deliveries
• Compiling, maintaining and updating company records
• Managing office inventory and working with vendors to ensure the regular supply of office materials
• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
• Compiling and maintaining records of office business transactions
• Training, onboarding and supervising junior clerks
• Operating office equipment including printers, copiers, fax machines and multimedia instruments
• Long-term planning to create initiatives that further the company’s overall goals
• Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying opportunities to expand or shift course in order to take advantage of changes in the market

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

Role Summary:

Temus is on a Journey to drive transformation across both the public and private sectors in Singapore and the broader region. Our holistic approach, which looks beyond the use of technology and covers all aspects of people, processes, change management, and policy, is critical to driving successful transformation outcomes.

This role will be part of the Low Code Practice under Technology group within Temus, along with other practices like application transformation and modernization, enterprise architecture, value assurance and products & solutions.

Job Responsibilities:

• Lead teams of low-code developers in architecting and implementing large scale OutSystems applications
• Expected to be hands-on and develop key components of web and mobile applications development best practices, ensuring solution performance and user adoption
• Investigate and resolve issues and perform end-to-end investigation and fixes
• Be able to manage customers, hold solution discussions and communicate effectively
• Understand technology areas beyond application development to propose robust solutions (e.g. hardware, network, integrating to third party software)

Job Requirements:

• Minimum 8 years of experience in application development and 3 years in technical lead role
• Proficient in .NET or Java, and database modelling and SQL
• Proficient in front-end web technologies like JavaScript, CSS
• Experience in OutSystems Platform will be a strong advantage
• Willing to pick up new technologies quickly and independently
• Good team player, with excellent interpersonal and problem solving skills

Temus is an equal opportunities employer. We welcome applications from all. We do not discriminate by race, religion, belief, ethnicity, origin, disability, age, citizenship, partnership status, sexual orientation, or gender identity.

We see the diversity of our team as a strategic advantage, and we work actively to maintain it.

By applying for this role, you have read and acknowledge the data privacy statement via this link - temus.com/job-applicant-data-protection/

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

• Must work on weekend and public holiday

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Strong leadership, motivational and people skills

* Acute financial management skills

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

Job Responsibilities

• Developing project plans, including timelines, budgets, and resources allocation
• Work together with Project Director to ensure project progress meet project submission, project schedule including coordinating activities and resolving problems
• Managing the work activities and performance of the subcontractors, supervisors and workers and liaise with clients, relevant authorities and consultants to resolve bottlenecks
• Ensure compliance with safety regulations and industry standards
• Communicating project status updates to stakeholders, including clients, management and team member
• Identify and mitigate project risks and issues
• Maintain quality standards, carry out site inspections and resolve technical issues on time
• Prepare and update all site reports, monitor and report progress of project
• Conduct safety compliance and risk assessment

Minimum 8-10 years of relevant local experience.