No deviation is a provider of patient-centric solutions for the pharmaceutical industry, and we are currently seeking individuals who are passionate about joining our team. Our areas of expertise include engineering consultancy, Commissioning Qualification Validation (CQV), as well as Quality, Compliance, and Regulatory services.

We strongly uphold our core values of Empathy, Integrity, and Transparency, and we strive to create a collaborative, innovative, and inclusive work environment that fosters personal growth and development.

By joining our team, you will have the opportunity to make a meaningful impact in the pharmaceutical industry while advancing your career.

Scope and Responsibilities:

• Support day-to-day Quality Assurance activities in accordance with approved

SOPs / Policies for a multi-product, cGxP contract manufacturing facility

• A good understanding of cGxPs and compliance in a GxP manufacturing

setting performing both supervised and unsupervised tasks

• Receive minimal supervision and able to perform independently on routine

assignments

• Revise, review and approve SOPs, protocols, reports or records

• Make real-time decisions on process events on the floor based on knowledge

of defined SOPs & policies

• Demonstrate appropriate interpersonal skills which encourage collaboration

of individuals or teams to meet objectives

Qualifications:

• Bachelor's Degree in a Science or technical field
• Minimum 5 years’ experience in the biopharmaceutical or biologics industry
• Hands-on prior QA Batch Release and SAP experience
• Understand GMP documentation with a high level of proficiency
• Ability to interpret and evaluate data and summarize results independently

If the chemistry is right, we can make a difference at LANXESS: speed up sports, make beverages last longer, add more color to leisure time and much more. As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With more than 13,000 employees. Be part of it!

Job Highlights:

Interface Creation & Monitoring: Develop and oversee interfaces in SAP PI/PO and SAP Integration Suite, ensuring seamless data flow across systems.

Ticket Handling & Issue Resolution: Manage 1st and 2nd level support tickets for SAP PI/PO and Integration Suite, diagnose issues, and perform corrective actions in collaboration with service providers.

Recurring Issue Analysis: Conduct root cause analysis for recurring issues, document findings, and recommend corrective actions to prevent future occurrences.

Team Collaboration: Collaborate with internal teams and external partners to address integration challenges and ensure timely resolution.

Adherence to Processes: Follow established procedures, contribute to documentation, and support knowledge sharing to promote best practices.

System Stability & Checks: Perform post-restart system checks to ensure application stability and troubleshoot issues, maintaining uptime after maintenance activities.

Workplace and End-User Service & Support (Global/Regional): Provide expert knowledge and technical assistance to IT-PO teams and services across global/regional operations.

IT Project Support (Regional/Local): Support IT projects within the Asia Pacific region, contributing to successful implementation and operations.

Job Requirements:

Education: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. SAP certification in relevant modules (e.g., SAP PI/PO, SAP Integration Suite) is a plus.

Experience: Minimum 3-5 years of hands-on experience working with SAP PI/PO, SAP Integration Suite, or other SAP modules. Proven experience in managing and troubleshooting integration scenarios across SAP and non-SAP systems.Familiarity with root cause analysis and problem management practices to resolve recurring system issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to influence and collaborate effectively with internal teams, customers, and stakeholders.

What We Offer You

• Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.
• Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.
• Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.
• Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning .

Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.

Job Descriptions :

• Leadership and Coordination: Spearhead the delivery of Quality work scopes ensuring seamless coordination among stakeholders and compliance with applicable requirements. You’ll work alongside functions such as Package Mgmt, H&S, Engineering, Construction, Supply & Expediting, Commissioning, Project Controls, Contract Management, Legal, and Procurement.
• Quality Management: Drive project to completion on time, within budget, and to the highest quality and HSE standards. Develop and maintain project Quality schedules, budgets, and forecasts, contributing directly to Company’s Renewable strategy. Ensure compliance to Project Quality requirements are met.
• Design and execute a comprehensive strategy that integrates quality management with sustainability goals to support growth objectives
• Supervise, coach and engage the Quality team to strive for excellence, to deliver solutions that meet high-level quality standards
• Continuously improve customer satisfaction by handling customer complaints promptly and professionally
• Ensure products meet quality standards before reaching customers.
• Oversee all new product development procedures, ensuring that sustainability considerations and internal controls are integrated from the beginning.
• Risk Management: Effectively manage project risks, specifically those intrinsic to the offshore wind industry, manufacturing, Quality Assurance/Quality Control, and supply chain challenges.
• Ensure that the lessons learned are effectively captured and communicated during the project
• Expected to travel to Batam to monitor and control the construction progress and customer meetings.

Job Requirements :

• Bachelor’s degree or higher in Engineering, Mechanical Engineering, or a related field.
• 5-8 years of experience managing quality of Shipyard and installation. Experience in Quality Assurance and Quality Control for onshore / offshore wind projects, preferably specific to Offshore substation construction
• Proven success in quality and process management, with a track record in quality control and continuous improvement.
• In-depth knowledge of Quality Management Practices and standards such as ISO, APQP, PPAP, FMEA, MSA, REACH, ROHS.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals

Purpose:

• To be responsible for managing the interactions with third party organisations that supply QA incoming materials and/or services to GSK.
• To manage material release for incoming materials, supplier change notifications and new material management.
• To provide Quality oversight to logistics management and warehouse operations.

Key Responsibilities:

Supplier Management

• Provide QA oversight of Supplier management activities on site to achieve compliance with company policies and government regulations as assigned.
• To participate (Executive 1) and to represent the site (Executive 2) for Supplier Management business processes to drive improvements and share best practises across the GSK Vaccines network.
• Process owner/support supplier complaint process for QA incoming materials. Lodge supplier complaints and ensure suppliers identify the root cause and associated CAPA's to prevent recurrence of supplier quality issues.
• Review and track supplier-related CAPA for timely closure.
• Maintain inspection readiness, conduct supplier assessments for both new and current service providers in a timely manner.
• Maintain the approved supplier listing and audit schedule in a state of compliance and accuracy.
• Assess supplier change notifications in a timely manner and escalate where necessary especially in situations with supply impact.
• Initiate and review deviations/change control/CAPA associated with incoming material.

Executive 1: Minor deviations and CAPA

Executive 2: Minor, major deviations and CAPA

• Work closely with site user and Global stakeholders for Supplier management related matters

QA Raw Material Release and Warehouse oversight

• Support incoming material documentation review and release to recommend and confirm Usage Decision (UD) of raw material
• Ensure that material document file (MDF) is complete and accurate before disposition of material in SAP
• Ensure that system is in place for filing and archival of MDF
• Initiate and review deviations/change control/CAPA associated with incoming material releases.
• Ensure that all deviations/change controls are closed or assessed for impact on the release of the material prior to release the QA-controlled incoming material
• Provide QA oversight to warehouse such as attending warehouse tier, conduction GEMBAs, inspection readiness and warehouse related deviations, CAPAs and change control

Decision Making:

Proposals & Recommendations

• Propose improvements to work processes, with basic awareness of business requirements.
• Deviation investigations and assessments
• In addition for QA Executive 2:
• Able to provide QA oversight on routine situations independently and complex situations with supervision (deviations, changes, system issues, compliance matters)
• Able to manage simple department projects (e.g. continuous improvement) with supervision
• Greater awareness of business requirements and to highlight considerations where there is a need for escalation

Skills:

Professional

• At least University basic degree in a Science or Engineering discipline

Technical

• A good understanding of cGMP regulatory and legal requirements as applied to quality assurance of pharmaceuticals manufacturing
• User experiance with SAP will be prefered
• Ability in handling and organizing multiple workflows

Business

• Ability to apply optimal quality assurance standards to promote a business edge
• Ability to facilitate business activities commpatible to international regulatory environment
• Ability to communicate effectively within the site organization and across the network

Competencies:

• Working knowledge of FDA/EU/ICH/WHO as well as all other relevant reuglatory and technical guidelines
• Possess Analytical and Quality performance mindset
• Demonstrate professional & ethical integrity
• Fluency in the English language
• Demonstrates sense of urgency
• Ability to work both as an individual contributor and as a team player.

Where will I be based?

You will be based at one of our manufacturing site in Singapore near Tuas.

Salary: $2400-$2800+allowances+OT=>$3300

Industry: Engineering

Located at Tuas

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Purpose: Responsible for the company’s end-to-end sourcing of products related to manufacturing Bill of Materials (BOMs). In addition, the individual will be responsible for all phases of sourcing that require the skills necessary to identify cost-saving opportunities, lead-time reduction, supplier relationship management, create competitive environments, creatively negotiate, and generate contracts to assure the availability of all products to support the company objectives.

Key Area of Responsibilities:

• Source for materials, components, and service-related activities at the most competitive prices to fulfill business requirements.
• Develop and implement commodity strategies to categorize and transform the supply base that will ultimately achieve the company goal & and business objectives.
• Implement supplier agreements/contracts by working with cross-functional stakeholders and suppliers to enable tactical buying for the Material Management Team (MMT) and meet business goals.
• Address outstanding Project Requirement Planning (PRP) and Change Control System (CCS) affecting the project to meet program/business requirements.
• Manage supplier relationships to maintain and develop a win-win situation.
• Support and participate in company continuous improvement program.
• Prepare quotation to support customer budgetary request
• Evaluate supplier core competencies and competitive positioning using industry cost models

Qualification & Experiences:

• Degree in Engineering/logistics or other relevant qualification.
• Minimum 3 years of experience in a commodity specialist/supply chain role in the manufacturing industry.
• Ability to interpret technical document(i.e.schematic/drawings/BOM/specifications) so as to source for OEM parts (mechanical & electrical)
• Work experience in machining, sheet metals or build to print parts (Cable assy, PCBA & etc) will be an added advantage
• Certified Supply Chain Professional (CSCP) is preferred
• Team player
• Good problem-solving skills
• Meticulous in details
• Proficient in advanced Microsoft Excel functions
• Good communication skills
• Ability to analyze and make sense out of data from dashboard
• Excellent people, presentation and communication skills

Job description

Non-Destructive Testing (NDT) technicians examine structures,vehicles, and products for flaws and structural weaknesses usingnon-destructive testing techniques. They conduct material tests,interpret the results, and generate reports on their findings.

Requirements

Bachelor's degree in mechanical engineering, structural engineering,or a similar field.

Relevant NDT certification.

10+ years' experience as an NDT technician.

Advanced knowledge of NDT technologies including ultrasound,infrared, and radiographic.

Stashworks Pte. Ltd. is a growing e-commerce fulfilment company.

Our mission is to help SME grow and scale both domestically and internationally.

Roles and Responsibilities

-Oversees a company's operational workflow, inventory, equipment and people.

-Resolve operational issues and disputes promptly or prevent it from even happening.

-Maintain constant communication with managers, staff, and merchants to ensure proper operations of the company with brief summary to the Management.

-Submit proposals or suggestions with supporting back up examples which can improve the workflow and increase profit margins within the organisation.

-Develop, implement, and maintain quality assurance protocols, this includes a proper onboarding documentation process for all departments (Operational Handbook).

-Increase the efficiency of existing processes and procedures to enhance the companys internal capacity.

Skills

Overall responsible for the daily operations, including physical operations - receiving, storing, picking, packing, inventory management and worker-shift management.

Meet warehouse operational SLA's by general management, problem-solving and employee coaching/training.

On-site coordination with operations backend teams to ensure operational efficiency, safety and accuracy.

Analysis of the data reports to identify performance bottleneck and improve the performance.

Continuously improve the throughputs and attain a sustained level of delivery performance improvement.

Strong Excel knowledge and passion to go above and beyond.

Proficient in Management Skills Multi Tasking Warehousing will be better.

# 5.5 work days per week, OT when necessary.

# Mondays to Fridays: 9:00 am to 6:00 pm, excluding Sundays and Public Holidays.

# Saturdays: 9:00 am to 1:00 pm.

# Easily accessible: 3 bus stops away from Joo Koon MRT Station/

bus-Interchange.

#10 days Annual Leave.

# Condusive working enviornment.

# Team Bonus/es.

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals.

Purpose:

• To manage QC equipment life cycle from qualification to decommissioning including calibration and maintenance plan follow up

Key Responsibilities:

• Technical responsibilities
• Manage new QC equipment qualification as per change control and validation processes (i.e. URS, System classification, Audit trail review assessment, DQ/IQ/OQ, PPC09)
• Be author of SOPs/ protocols/ reports/ training materials
• Manage decomissioning of QC equipment and follow disposal
• process
• Maintain our QC asset listing up to date Follow QC equipment routine lifecycle
• Coordination of calibration and maintenance plan with user and external vendor/TS team
• Coordination of equipment troubleshooting if occurence of failure/breakdow (i.e. Tag in/out equipment, Work order creation)
• Sample transfer, alarm management and cleaning for fridges, freezers and incubators
• Liaise with external vendor for service quotation, escort vendor during service and approve invoice timely
• Supports compliance activities:
• Performs regular Ll audits in QC
• Coordinates and supports all L2, L3 and L4 audits and the associated CAPAs
• Lead and manage continuous improvement projects Subject-matter-expert (SME)/ audit fronter for assigned topics
• Manage ad-hoc tasks
• Organization and Management Responsibilities
• Creates strong team morale and a culture of accountability and ownership
• Provides leadership, guidance and technical expertise/support to the juniors
• Ensures continuous improvements of the QC operations
• Ensures expenditures are within budget
• Decision Making
• Proposals & Recommendations
• Based on experience & knowledge of work
• Proposal of CAPA for any issues/ deviations/ exceptions/ risks
• Proposal of QC improvement projects and strategies
• Team training and development

Skills:

Professional

• For Specialist - University Degree in a relevant Science discipline with at least 2 years of working experience or Diploma with at least 5 years of working experience
• For Senior Specialist - University Degree in a relevant Science discipline with at least 4 years of working experience or Diploma with at least 8 years of working experience

Technical

• Competent technical skills in project management
• Computer system validation Knowledge of cGLP & cGMP

Business

• Effective report writing skills
• Planning and Organizing skills
• Good interpersonal and communication skills
• Effective team player
• Analytical skills with logical thinking Problem solving skills

Competencies:

• Effective report writing skills
• Planning and organization skills
• Able to work independently
• Team player
• Analytical skills with logical thinking
• Leadership skills (advantage)
  ​​

Where will I be based?

You will be based at one of our manufacturing site in Singapore near Tuas.

Today, Lonza is one of the world’s largest healthcare manufacturing organizations operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The Senior QA Specialist will support day-to -day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, cGxP contractmanufacturing facility in one of these areas: Quality Systems, QA Validation and Technical Compliance, Quality Compliance (Audit / External) or Quality Operations (LBT / LBSS).

Duties and Responsibilities:

• Monitor day-to -day Quality Assurance activities in accordance with approvedSOPs / Policies for a multi-product, cGxP contract manufacturing facility
• Highly motivated individual and have superior skills in all areas relevant to thejob
• A competent Reviewer and Approver of SOPs, protocols, reports or records
• Member of cross functional site team(s) on projects / issues
• Coordinate between departments for multiple parallel activities
• Superior ability to troubleshoot; able to identify process pathway and work todevelop improvement in strategy site team(s) on projects/ issues
• Understanding of advanced topics pertaining to cGMP
• Participate in Regulatory Inspections or Customer Audits as required.
• Identify process pathway and work to develop improvement in strategy
• Help/Transfer and quickly assimilate to leadership role in other process areas
• Assume Supervisory responsibility in absence of supervisor
• Understand and articulate company business strategy. Maintain a broad view of the business, recognize changes and trend in the appropriate area in whichthe individual operates
• Any other tasks as and when assigned by supervisor

Additional area:

• Review executed batch records and logbooks efficiently to ensure compliancewith cGMP per written procedures
• Compile lot genealogy
• Compile lot disposition packages and drive lot disposition activities to ensuretimely release of product.
• Provide oversight to product status, including preparation of documents forshipping activities.
• Provide oversight to quality tag out system
• Participate actively and approve deviation investigations, utilizing Root CauseAnalysis tools to enable effective and timely closure of deviation investigations.
• Provide oversight to ensure correct implementation of CAPA based ondeviation raised and ensure timely closure of CAPA.
• Timely escalation of quality events on the floor based on knowledge ofdefined SOPs and policies
• Support changeover activities and QA on Call
• Provide training to new members and manufacturing
• Provides Quality oversight for Operations document changes (e.g. MBRs,SOPs,Forms, Logbook, etc.).
• Provides Quality Change Request oversight for process and Operationchange
• Detect non-compliance with cGMP and GDocP requirements and provideguidance on GDocP corrections
• Revise, review and approve SOPs, protocols, reports or records

Requirement:

• Degree in science or related field
• Relevant work experience in Pharmaceutical Manufacturing industry or Validation / Quality unit in the Biopharmaceutical industry
• Familiar with Regulatory requirements and local Codes & Standards (e.g., FDA, EMEA, and ICHQ7)
• Knowledge and experience of the practical and theoretical requirement of quality managementsystem in GMP facility
• Team player who can operate independently, with strong focus on safety, quality and timelines

Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

R64909

Salary: $2400-$2800+allowances+OT=>$3300

Industry: Engineering

Located at Tuas

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist HOD-QA for handling customer complaints and compile reports and follow-up on closures.
• Create OGP Smart Scope / CMM programs and support QA Manager
• Ad-hoc duties

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Location: Woodlands
Working Hours: Monday to Friday, 8:00 AM - 5:30 PM
Salary: Up to $6,000 + AWS + Variable Bonus

Benefits:

• Permanent position in a reputable organization.
• Competitive salary and performance bonuses.
• Opportunity to work in a dynamic semiconductor environment.

Key Responsibilities:

• Conduct risk assessments for multiple sites to ensure compliance with safety standards.
• Identify and address all Health, Safety, and Environment (HSE) training needs.
• Investigate incidents, accidents, and near misses to implement corrective measures.
• Maintain and update Standard Operating Procedures (SOPs) and documentation in alignment with ISO 14001 and ISO 45001 standards.
• Collaborate with internal teams and external clients to develop and implement HSE plans.
• Manage and review Safety Observation Sheets, ensuring timely action and closure.
• Supervise contractor activities to ensure compliance with safety standards.
• Prepare and deliver HSE updates during meetings and manage ad hoc tasks assigned by management.

Requirements:

• Strong understanding of the Singapore Workplace Safety and Health Act and related regulations.
• Familiarity with ISO 45001 and ISO 14001 standards.
• Proficiency in HSE auditing and strong knowledge of MS Office.
• Good interpersonal, communication, and negotiation skills.
• Ability to work collaboratively with stakeholders and manage people effectively.

How to Apply:
Please submit your updated resume by using the APPLY NOW BUTTON!

By submitting your personal data and/or resume in connection with your job application, you consent to the collection, usage, and disclosure of your personal data for evaluating, processing, and administering your application.

We regret to inform that only shortlisted candidates will be contacted.

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ng Wei Zhen | EA Personnel No.: R25126863

About No deviation

At No deviation, we are dedicated to delivering patient-centric solutions that revolutionize the pharmaceutical landscape. As a dynamic expert in engineering consultancy, Commissioning Qualification Validation (CQV), and Quality, Compliance, and Regulatory services, we are looking for individuals who are excited to contribute to impactful projects and drive innovation.

We believe that great things happen when Empathy, Integrity, and Transparency guide our actions. That's why we foster a culture of collaboration, inclusion, and continuous development – empowering our team members to grow personally and professionally.

Position Overview

We are seeking an ERP Specialist to support and enhance SAP systems across the supply chain function. This role involves managing SAP Material Management (MM) and Production Planning (PP) parameters, ensuring data integrity, and troubleshooting system issues. The ideal candidate will play a pivotal role in improving operational efficiency, driving compliance, and supporting supply chain transformation initiatives.

Key Responsibilities

ERP System Management:

• Maintain, govern, and ensure the accuracy of SAP Material Master Data for raw materials, semi-finished goods, and finished products.
• Oversee the integrity of SAP MM/PP modules, ensuring seamless integration with other modules such as SD, WM, and QM.
• Identify and troubleshoot issues within SAP MM/PP modules, collaborating with IT teams for configuration and resolution.

Data Integrity and Governance:

• Ensure the accuracy and consistency of SAP data, including Bills of Materials (BOM), resources, recipes, and production versions for all product categories.
• Support users in maintaining and uploading master data while ensuring data quality and compliance.

Collaboration and Communication:

• Act as a liaison between internal and external stakeholders, including manufacturing schedulers, process development engineers, and global teams, to support planning activities for raw materials and products.
• Provide effective communication regarding ERP processes, updates, and improvements.

Documentation and Compliance:

• Assist in creating and updating documentation, guidelines, and procedures for ERP users.
• Ensure adherence to supply chain planning policies and maintain compliance with organizational ethics and guidelines.

Continuous Improvement:

• Participate in Kaizen or Hoshin events to identify and implement cost-saving or time-saving process improvements.
• Contribute to operational efficiency and continuous improvement initiatives within the ERP framework.

Required Qualifications

• Bachelor’s degree in computer science, Information Systems, or a related field (preferred).
• Entry-level role with 0–4 years of experience in SAP MM/PP or SAP HANA/APO system configuration.
• SAP MM/PP certification is advantageous.
• Strong decision-making and problem-solving abilities in ERP-related tasks.
• Familiarity with SAP MM/PP, HANA/APO, and database management.
• Proficiency in MS Office tools, particularly Excel and PowerPoint.
• Collaborative and team-oriented approach to projects.
• Effective communication and presentation skills with a positive attitude toward learning.
• Ability to manage multiple priorities and contribute to a fast-paced environment.

Why join us?

• Generous Leave Policy including 3 days to care for aging family members, reflecting our commitment to family wellbeing.
• Comprehensive Health & Wellness Coverage: Receive robust medical and dental coverage to support your health needs.
• Professional Development Opportunities: Access continuous learning programs and resources for career growth within the company.
• Inclusive Culture: Work in an environment where innovation, collaboration, and diverse perspectives are encouraged and celebrated.
• Shape the Future: Make a real difference in the pharmaceutical industry while advancing your career.

How to apply

Are you ready to play a key role in shaping the future of pharmaceutical solutions? If you're passionate about making an impact, we want you on our team!

Please submit your resume, outlining your qualifications and experience relevant to the role, here.

Job Summary:

• Location: Jurong east (7mins from MRT)
• Working hours: 8am-5.30pm
• Work days: 5 Days - Mon to Fri
• Salary range: up to 3.2k
• Benefits: Basic + Comms + AL + Birthday Leave

Key Responsibilities:

1. End-to-end Recruitment:

• Develop and implement effective recruitment strategies to attract and retain a diverse talent pool.
• Utilize various sourcing channels, such as job portals, social media, and networking events, to reach potential candidates.
• Conduct thorough screening of applications and resumes to shortlist candidates who meet job requirements.

2. Candidate Engagement:

• Build and maintain positive relationships with candidates throughout the recruitment process.
• Ensure a positive recruitment experience for candidates through clear communication and timely feedback.

3. Collaboration and Stakeholder Management:

• Partner with internal departments to understand specific staffing needs and develop accurate job descriptions.
• Provide guidance to Business Developments on recruitment best practices and selection techniques.

4. Compliance and Reporting:

• Ensure compliance with TAFEP guidelines and other relevant employment regulations throughout the recruitment cycle.
• Maintain accurate records of candidate progress and recruitment metrics for reporting and analysis purposes.

5. Employer Branding:

• Actively promote MCI as an employer of choice through social media, career fairs, and other outreach channels.
• Assist in creating compelling job advertisements that reflect MCI’s values and organizational culture.
• Gather and analyse feedback from candidates and new hires to continually enhance the recruitment process.

6. Company’s expectations

• Since this is a sales-driven role, Talent Acquisitions are expected to meet the monthly sales KPIs established for them by the organization.

Qualifications:

• Educational Qualifications: Candidates should possess at least a diploma, preferably in human resources or business-related fields. Candidates with degrees in these fields are welcome.
• Communication and Interpersonal Skills: Candidates should have strong communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization.
• Technical Skills: Some proficiency in using applicant tracking systems (ATS) and other recruitment software is beneficial.
• Organizational Skills: Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively, are essential for this role.
• Sales-Driven Orientation: Candidates should have a results-driven approach, with a commitment to meeting the company’s targets and expectations. This role requires a focus on achieving performance objectives aligned with company goals.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

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**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Summary

Come join an exciting team in a growing industry! We are seeking a highly skilled and detail-oriented Electronic Data Interchange (EDI) Specialist to join our team. The ideal candidate will have a strong understanding of EDI processes and standards, ensuring seamless communication and data exchange between our organization and external partners. The EDI Specialist will play a crucial role in optimizing data workflows, troubleshooting EDI issues, and implementing improvements to enhance overall efficiency.

Essential Duties and Responsibilities – include the following. Other duties may be assigned.

Go-to-Market Strategies, Customer Advisory, and System Integration:

• Contribute to the development and implementation of go-to-market strategies for EDI solutions to increase market presence and utilization rates.
• Collaborate with sales and marketing teams to develop targeted campaigns that highlight the value of EDI solutions for existing and potential customers.
• Provide support and advisory services to customers regarding the benefits and usage of EDI solutions.
• Work closely with customers to understand their requirements and develop tailored solutions that align with their business processes.
• Create and use evaluations and reports on the utilization and effectiveness of EDI solutions.
• Analyze usage data to identify trends and provide recommendations for optimizing the EDI strategy.
• Collaborate closely with IT teams to integrate EDI processes into existing systems and applications, promoting seamless data exchange and minimizing errors.
• Support and optimize existing EDI connections in close coordination with customers and service providers, considering internal interfaces and processes.

EDI Implementation:

• Collaborate with internal teams and external partners to implement and maintain EDI solutions, ensuring compliance with industry standards and business requirements.
• As a LAPP EDI specialist and member of the Global HQ´s Digital Sales Team, you will implement EDI integration projects with our customers and LAPP subsidiaries worldwide to further expand the EDI sales channel successfully.
• Initiation, global coordination, and joint implementation with the SAP team regarding necessary SAP enhancements (IT demands, requirements, and dependencies) for an excellent internal and external EDI customer experience

System Integration:

• Work closely with IT teams to integrate EDI processes with existing systems and applications, fostering streamlined data exchange and minimizing errors
• You will support and optimize existing EDI connections in close coordination with customers and service providers, taking into account internal interfaces and processes.

Testing and Validation:

Conduct thorough testing of EDI processes to identify and resolve issues, ensuring data accuracy and compliance with standards. Perform validation checks to verify successful data transmission.

Issue Resolution:

• Investigate and troubleshoot EDI-related issues, collaborating with cross-functional teams to address and resolve issues promptly. Implement preventive measures to minimize future problems.
• You will analyze individual customer requirements and create concepts for tailor-made solutions in close coordination with our external EDI provider, our LAPP IT and the SAP S/4 HANA key users.
• Together with your HQ´s team members from the "Customer Success" and "Project Implementation" team, you will ensure the successful implementation of complex requirements.

Documentation:

• Create and maintain comprehensive documentation for EDI processes, configurations, and workflows.
• Provide training and support to internal staff regarding EDI usage and best practices.
• Robust and global EDI multi-project management including the development of a future global documentation standard for connectivity projects.

Communication:

• Foster effective communication with external partners, vendors, and internal stakeholders to facilitate smooth EDI transactions. Serve as a point of contact for EDI-related inquiries.
• Through your feedback to the EDI business process owners and project managers, you will actively contribute to the further development of our integration services and actively shape LAPP's digital sales roadmap.

Competencies

• Demonstrates excellent interpersonal skills through professional communication, strong work ethic, and positive attitude.
• Must have the ability to manage many and changing priorities simultaneously while meeting critical business commitments.
• Demonstrates attention to detail and accuracy in all aspects of work.
• Strong project management skills – able to develop workable implementation plans and prioritize work activities to develop and deliver stated goals on time and on budget.Self-starter who possesses the ability to work independently with minimal direct supervision in an organized fashion.
• Ability to think strategically, creatively, adapt well to change, and has a “get the job done” attitude.
• Upholds organizational values and demonstrates a working knowledge of company policies and procedures.

Qualifications and Education Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in Information Technology, Computer Science, related field, or equivalent working experience.
• At least 1 year proven experience as an EDI Specialist or in a similar role.
• Proficient in EDI standards such as AS2, ANSI X12, EDIFACT, and others.
• Strong understanding of data mapping, translation, and integration.
• Working knowledge of SAP ERP system and integration methodologies.
• Excellent technical, problem-solving, project management, and analytical skills.
• Detail-oriented with a focus on accuracy and data integrity.
• Effective communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Growth mindset – sense for trends and how existing processes can be expanded and further developed.
• Intercultural experience with global customers and colleagues
• Desirable: experience in vendor and contract management for (global) EDI service providers

Language Skills

• Demonstrates excellent oral and written communication skills in the English language.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Effective in gathering and analyzing disparate data elements as well as presenting information and responding to inquiries from groups of peers, managers, customers, and global colleagues.

Computer Skills

• Experience with EDI software and tools.
• Expert knowledge of Microsoft Office Suites
• Extensive experience working with SAP ERP systems.
• Experience with Compacer and/or SPS Commerce a plus

Travel Requirements

Travel may be required up to 20%.

This position is responsible for working with existing and prospective customers to effectively provide solutions by offering pre and post-sale customer support; product training, demonstrations, application testing and method development, particularly in the inorganic portfolio.

Ø Support Sales team to achieve / exceed annual targets and growth.

Ø On-site application supports to customers.

Ø Understand market trends, requirements and competitive situation.

Ø Work closely with sales team to demonstrate product capabilities and applicability to the customer’s application needs throughout sales cycle- from pre-sales to getting orders as well as after-sales supports.

Ø Pre-Sales: Understand customers’ needs and requirement, engage in technical discussion, provide solution-oriented demos, products, and demo results presentations, propose total solution, lead the compilation of applications and marketing materials for customers/users/ sales representatives.

Ø After-Sales: Conduct practical training on hardware and software, product technology presentation relevant to instrumentation prior to hands on, troubleshooting, attend to users queries and support on method development.

Ø Support sales marketing events e.g. user meetings, workshops, seminars to update products technology, chemistry

Ø Support on annual sales activity based on company's strategic objectives to meet sales target by supporting Sales Leaders in developing new prospects and penetrate competitive accounts.

Ø Maintain installed base customer satisfaction

Ø Be the contact point of communication supporting and resolving customer enquiries and collaborate with service engineers.

Ø Provide leads to sales by engagement with customers.

Ø Involve in troubleshooting relating to instruments, application, and software.

Ø Develop and update knowledge of competitor’s products and discuss with sales team to promote and sell products and services.

Ø Provide training to overseas customers (scheduled)

Ø Keep track of demo lab chemical inventory, etc

Academic Qualifications:

Ø Candidate must possess at least a Degree / Master’s or PhD’s in Chemistry

Work Experience & Requirement:

Ø At least 3-5 year(s) of working experience using inorganic spectroscopy with knowledge on AA, ICP and or ICP-MSMS

Ø Preferable: knowledge of ICP / MS operation, theory, and various industrial applications requirement. Hands-on experience with spectroscopy products is a plus.

Ø Good analytical skill in data analysis

Ø Good problem-solving skill in chemistry

Ø Good interpersonal and presentation skills (both verbal and written)

Ø Able to work in a team environment - with sales and service.

Ø Customer service oriented and willing to travel if needed (<25%).

Computer literate, knowledge in MS Office - Excel, Word, PowerPoint

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC's strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India's largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

In search for a competent and dynamic individual contributor to provide end-user computing device (EUCD) support within our organization. This role focuses on delivering high-quality technical assistance, maintaining hardware and software systems, and ensuring seamless IT operations. The ideal candidate will possess strong troubleshooting skills, excellent customer service, and a proactive approach to resolving workplace IT issues. The IT Infrastructure Specialist will also work with other IT teams to ensure that the organization's IT systems are aligned with the business goals.

• Technical Support: Provide frontline IT support for desktops, laptops, mobile devices, and peripheral equipment, ensuring minimal disruption to business operations.
• Incident Management: Respond to service desk tickets, troubleshoot technical issues, and escalate complex problems as required.
• Installation and Configuration: Install, configure, and maintain operating systems, software applications, and hardware devices.
• System Maintenance: Perform regular maintenance, updates, and patches to ensure systems are secure and up to date.
• User Support: Assist users with IT-related queries, including email, remote access, network connectivity, and software applications. Handle users onboarding/off-boarding.
• Documentation: Maintain detailed records of issues, resolutions, and user requests to improve processes and support strategies.
• Asset Management: Track and manage IT assets, including inventory updates, procurement, EUCD technology refresh and disposal of outdated equipment.
• Security Compliance: Ensure compliance with IT security policies and practices, including access controls and data protection protocols.
• Collaboration: Work closely with other IT teams to coordinate activities and support broader IT projects and initiatives.

• Diploma/Degree in IT/IS related discipline
• Prefer 3 years of experience in IT/IS industry
• Proven experience in IT support or EUCD services, preferably in a corporate environment.
• Proficiency in Windows and macOS operating systems, Microsoft Office 365, and common workplace tools.
• Strong knowledge of network protocols, Active Directory, and remote desktop support tools.
• Excellent problem-solving abilities and attention to detail.
• Ability to prioritize tasks, work under pressure, and handle multiple responsibilities simultaneously.
• Excellent communication and interpersonal skills
• Some project management experience will have added advantage

Job Description & Requirements

• Work with Product Owner throughout the project lifecycle to ensure smooth launch of product service
• Jointly conduct UAT or LSV with other stakeholders based on scripts provided, to ensure positive test results before the project is launch
• Prepare/review functional requirements from a customer experience perspective
• Develop new work processes for Retail (general workflow, escalation, dispute handling, technical support) and ensure they fix into the processes of other departments
• Identify any operational or servicing gaps and establish workarounds or alternatives to bridge those gaps
• Recommend appropriate systems changes
• Provide a secondary check on all communication materials to ensure information is correct and complete
• Collate post-launch feedback from customers (internal / external) and forward to project lead or product owner for review and corrective actions, if any
• Update weekly and any other reports that may be applicable
• Coordinate with internal departments such as marketing, operations, and finance to support sales activities.
• Cultivate and maintain strong relationships with channel partners to foster loyalty and drive mutual success.

Requirements:

• Diploma and above
• At least 2 years of working experience in conducting UAT/project management in current job
• Good proficiency in written & spoken English, knowledge of Mandarin is advantageous
• Basic PC skills and knowledge of Microsoft office
• Understanding of SalesForce applications, Jira and Confluence
• Fast learner
• Observant and eye for details
• Good analytical and organisational skills
• Good time management skills
• Humble and eager to learn
• Proactive in asking to understand issues and situations
• Alert and meticulous in work
• Able to work in fast-paced and dynamic environment
• Responsible and dependable

Job Responsibilities:

· Prepare BIM e-submission to authorities

· Coordinate BIM drawings with Consultants and Contractors.

· Perform correct BIM modelling practices for documentation and authority submission

· Work with project architect on all matters pertaining to design, technical compliance and building code / regulations

Job Requirements:

· Minimum Diploma in Architecture or BCA Specialist Diploma in Building Information Modeling (BIM)

· Proficient in ArchiCAD

· Experience in BIM e-submission to authority

· Experience in preparing construction drawings

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC's strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India's largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

The Intellectual Property (IP) Specialist is responsible for supporting the implementation of REC's IP plans and maintaining IP processes based on established policies. He/She will assist in overseeing and driving REC's IP portfolio management activities by analyzing and organizing information pertaining to IP portfolios to maximize and optimize business value, while ensuring compliance to IP-related legislation and guidelines, and participating in global IP enforcement matters. He/She is also responsible for facilitating continuous improvement and innovation activities within REC. Strong technical/engineering expertise with a keen interest in studying research publication/journals, patents, commercial and legal documents are expected must-haves.

• Work closely with R&D, engineering and operations to actively seek out patentable inventions
• Review invention disclosures, conduct interviews with contributors/inventors and accurately document such discussions
• Manage invention disclosures, REC's IP portfolio and Patent Review Steering Committee meetings
• Assist with drafting/reviewing patent specifications and preparing design filings
• Perform prior art searches and freedom-to-operate (FTO) searches
• Participate in global IP enforcement and FTO projects
• Review prior art documents, office actions and strategize approaches to responding to office actions in line with commercial and business strategy
• Monitor and docket patent/design prosecution deadlines
• Work closely with REC Legal and external counsels to coordinate patent/design drafting, filing and prosecution worldwide
• Perform patent landscaping studies/prepare patent benchmarking reports and present findings to top executives
• Assist to maintain, update and improve Knowledge Management Portal /System to manage confidential information, technology contracts, etc. ensuring accessibility only to key personnel
• Assist to develop standard operating procedures, guidelines, best IP practices
• Participate in IP audit, work with QMS team and assist with implementing standard operating procedures within an IP framework for the Technology Department
• Assist with developing IP training materials and delivering training to new hires and staff
• Participate in regular discussions with REC Legal to align on any developments in the company or industry impacting REC patent portfolio

• Bachelor/Master/PhD, preferably in Engineering or Science
• Strong technical/engineering expertise with a keen interest in studying research publication/journals, patents, commercial and legal documents
• Preferably at least 3 to 5 years of experience in research/engineering/technical role and/or at least 3 to 5 years of relevant IP/patent research experience
• Proficient with patent databases e.g. ESPACENET, PATENTSCOPE, USPTO systems (PAIR, etc), GLOBAL DOSSIER, PatBase, PatSnap, is advantageous
• Proficient in Excel (e.g. running and creating functions, pivot tables, charts, etc.) and PowerPoint is advantageous
• Inquisitive and passionate about new and emerging technologies especially in renewable energy and in IP
• Excellent organizational skills with an eye for details
• Thinking out-of-the-box with strong analytical and reasoning skills
• Versatile and able to navigate quickly to focus on core issues and prioritize important tasks
• Good communication skills in English, both spoken and written

No Deviation is a provider of patient-centric solutions for the pharmaceutical industry, and we are currently seeking individuals who are passionate about joining our team.

Our areas of expertise include engineering consultancy, Commissioning Qualification Validation (CQV), as well as Quality, Compliance, and Regulatory services.

We strongly uphold our core values of Empathy, Integrity, and Transparency, and we strive to create a collaborative, innovative, and inclusive work environment that fosters personal growth and development.

By joining our team, you will have the opportunity to make a meaningful impact in the pharmaceutical industry while advancing your career.

The MSAT Specialist will play a critical role in supporting technical transfer and validation activities within the organization. This position involves collaboration with cross-functional teams to ensure the efficient and timely creation, review, and completion of technical and validation documentation in alignment with organizational guidelines and standards.

The MSAT Specialist will play a critical role in supporting technical transfer and validation activities within the organization. This position involves collaboration with cross-functional teams to ensure the efficient and timely creation, review, and completion of technical and validation documentation in alignment with organizational guidelines and standards.

Key Responsibilities:

1. Technical Documentation Support:
   • Assist the Technical Transfer Lead and Technical Stewards in preparing a wide range of technical transfer documentation, including but not limited to:
     • Master Process Transfer Protocols (MPTP)
     • Detailed Failure Mode and Effect Analysis (dFFA)
     • SSPD
     • Quality Risk Assessments (QRA)
     • Technical Run Monitoring Protocols/Reports
     • Manufacturing Control Strategies (MCS)
     • Validation Control Strategies (VCS)
2. Process Validation Support:
   • Collaborate with the Validation Lead to draft, review, and finalize process validation protocols and reports to ensure compliance with regulatory and organizational requirements.
3. Cross-Functional Collaboration:
   • Coordinate with internal stakeholders, including cross-functional teams within organization, to facilitate the writing, review, and approval process for technical transfer documentation.
4. Timely Documentation Delivery:
   • Ensure the completion of technical transfer documentation within established timelines and in accordance with company guidelines, maintaining high-quality standards throughout the process.
5. Support for Additional Tasks:
   • Provide assistance to the Technical Transfer Team by undertaking other related assignments as directed by the Senior Technical Transfer and Technology Lead.

Qualifications and Skills:

• Strong technical writing skills and attention to detail
• Proficiency in creating and managing technical and validation documents
• Excellent organizational and time management abilities to meet deadlines
• Effective communication skills for collaboration with cross-functional teams
• Familiarity with regulatory guidelines and standards in a pharmaceutical or biopharmaceutical manufacturing environment

This role is ideal for professionals who are detail-oriented, collaborative, and committed to ensuring the success of technical and validation processes within a dynamic and innovative environment.

Qualifications and Skills:

• Educational Background:
  • Bachelor’s or Master’s degree in Chemical Engineering, Biotechnology, Life Sciences, or a related field.
• Professional Experience:
  • At least 3-5 years of experience in manufacturing science and technology (MSAT), technical transfer, process validation, or a related field within the pharmaceutical or biopharmaceutical industry.

Why Join Us?

We believe in supporting our employees both professionally and personally. As a valued team member, you will enjoy a comprehensive benefits package, including:

• Generous Leave Policy: 18 days of annual leave to support work-life balance.
• Elderly Care Leave: 3 additional days to care for aging family members.
• Health and Wellness Coverage: Comprehensive medical benefits, including dental coverage.
• Professional Development: Opportunities for continuous learning and growth within the organization.
• Employee Support Programs: Access to resources and tools to help you thrive in your role.

Within the family there is a range of technical and managerial customer on-site functions. The family of jobs is focused on managing the onsite delivering of software services, pre-sales, post-sales or service delivery support, installation and configuration for customer environments. The jobs solve various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments. Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Provides direct post-sales systems on site technical support for reactive and proactive customers. Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met. Jobs are responsible for company Total Customer Experience as well as the revenue growth, profitability, and account retention.

Management Level Definition:

Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

Responsibilities:

• Apply deep and broad technical background and knowledge of industry trends to operate critical or high-risk technology areas/customer groups.
• Integrate technical knowledge and business understanding to create solutions for customers.
• Mentor/consult with team members, other organizations, customers, and vendors on the most complex issues.
• Resolve technical and business incidents independently. Mentor/assist less-experienced team members on complex incidents
• Provide expert consulting on a specific technology, application, service offering or market segment.
• Deliver strategic account support through proactively maintaining high-level technical, operational expertise and understanding of industry trends.
• Anticipate, understand, and position the perception of system problems and deliver service needs at different management and functional levels.
• Lead Mission Critical delivery team in planning, delivering, and managing complex support Design, deliver, and manage delivery of industry specific solutions.
• Maintain high-level expertise in area of focus and stay abreast of future technology directions
• Create and deliver Value Based Delivery (VBD) plans for assigned accounts.
• Lead Customer Expectation management as part of escalation process.
• Consult with executive customer management to achieve IT operations excellence.
• Contribute to tasks outside normal Mission Critical Support Specialist/Mission Critical account support or geographic (district or country) scope.
• Analyze the customer's business, organization, and information systems needs.
• Develop and grow assigned customer account relationships with complex and strategic accounts.
• Act as trusted advisor in the consultant role for customer and the company's sales teams.
• Anticipate, understand, and position the perception of system problems and deliver service needs at different management and functional levels.
• Lead Mission Critical delivery team in planning, delivering, and managing complex support Design, deliver, and manage delivery of industry specific solutions.
• Maintain high-level expertise in area of focus and stay abreast of future technology directions.
• Create and deliver Value Based Delivery (VBD) plans for assigned accounts.
• Lead Customer Expectation management as part of escalation process.
• Consult with executive customer management to achieve IT operations excellence.
• Contribute to tasks outside normal Mission Critical Support Specialist/Mission Critical account support or geographic (district or country) scope.

Education and Experience Required:

• Bachelor's degree preferred or Associate degree holder (technical field) with 8+years working experience in related fields desired.

Knowledge and Skills:

• In-depth knowledge of company and industry standard networked computing environments, operating systems, and applications.
• Broad knowledge of corporate policies, products, markets and processes, as well as an understanding of business management principles and practices.
• Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends.
• State-of-the-art technical, functional or business knowledge.
• Expert in one or more industry or advanced specialty areas.
• Anticipate Customer needs, develop proposed solutions, and build consensus with customer key decision makers.
• Capable of consulting with Customers for process design, development and implementation.
• Thorough understanding of change management process and procedures.
• Expert skills in project management, analysis, communication, presentation, innovation and negotiation .
• Delivery expertise in at least two or more specific specialty skills. Eg. (ITIL, performance, Change management).
• Mission Critical and ITIL certifications.
• Certified in a strategic business direction (e.g. SAN, SAP, OpenView, ITIL), certification tied to the company's key business strategies with associated revenue.

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals.

Purpose:

• To manage logistic activities within QC department

Key Responsibilities:

• Performs receipt and storage of sample in accordance to local procedure.
• Performs routine and non-routine sampling of raw materials and utilities with observation of GMP requirements
• Ensures proper packaging of samples and correct samples are shipped to offsite recipient timely
• Ensures a good inventory of QC materials (purchased and prepared materials/glassware) to support testings; ensures no over surplus of inventory
• Ensures wastes are disposed appropriately and promptly.
• Practices 6S and ensures good housekeeping of laboratory, work area and equipments.
• Supports equipment calibration and maintenance, performs autoclave requalification and washing machine verification
• Performs peer review for verification of task and data.
• Participates in laboratory investigation (when required) and assist in the timely closure investigations, CAPAs.
• Ensures proper archival of submitted document for easy retrieval
• Identifies and reports problems in QC to supervisor in a timely manner.
• Adheres to all safety and security policies and practises
• Manages ad-hoc support tasks
• Assist QC support manager in the management and operations of the team
• Scheduling day-to-day shopfloor activities and resources handling to ensure timely sample and material management Provides training to the team
• Provide guidance, support, and technical expertise to the team Involves in investigation and protocol and report writing (when required).
• Involves in SOP writing and updating.
• Organization and Management Responsibilities
• Creates strong team morale and a culture of accountability and ownership
• Provides leadership, guidance and technical expertise/support to the juniors
• Ensures continuous improvements of the QC operations
• Ensures expenditures are within budget

Skills:

Professional

• For QC Support Technologist - Fresh graduate of NITEC, Diploma in Science (or equivalent)
• For Senior QC Support Technologist Graduate of NITEC, Diploma in Science (or equivalent) with at least 4 years of experience/Degree holder with at least 2 years of working experience.
• For Lead QC Support Technologist Graduate of NITEC, Diploma in Science (or equivalent) with at least 8 years of experience/Degree holder with at least 4 years of working experience.

Technical

• Competent technical skills in good laboratory knowledge and hands on experience in inventory management
• Knowledge of cGLP & cGMP

Business

• For QC Support Technologist, Senior QC Support Technologist 1, 2
• Basic report writing skills (preferably with legible hanwriting)
• Basic planning and organizing skills (for individual time management and work planning) Good interpersonal skills
• Team player
• For Senior QC Support Technologist 3 and Lead
• Effective report writing skills
• Planning and organizing skills (for individual time management and work planning)
• Leadership and problem solving with analytical and logical thinking

Competencies:

• Effective report writing skills
• Planning and organization skills
• Able to work independently
• Team player
• Analytical skills with logical thinking

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Where will I be based?

You will be based at one of our manufacturing site in Singapore near Tuas.