• Check Credit Compliance in accordance to Bank's Credit Policy and internal Policies
• Perform security and documentation compliance checks
• Check & authorise Loan Disbursements and Facilities Line implementation
• Review data entries done by maker via the various systems
• Check reports on all transactions carried out by staff

Requirements

• At least 2 years of operations experience in company credit & loan operations
• Possess relevant experience in credit control - credit compliance review per credit policy, security documentation and perfection
• Review legal guidelines, legal conveyancing, facility limit management and collateral processing
• Must be responsible, committed and diligent; Be a good team player with integrity
• Able to work under pressure especially when deadlines are tight or when there is increased volume
• Works fast and in a meticulous manner
• Strong in PC skills and Microsoft Office (Excel, Powerpoint, Word)
• Good project management, system management, interpersonal and communication skills

We are seeking a skilled CNC Programmer to join our team and play a vital role in our manufacturing process.

Responsibilities:

Analyze and interpret engineering drawings, technical documents, and production routings to ensure accurate understanding of part specifications.

Utilize Mastercam software to develop efficient CNC programs for milling operations.

Generate detailed setup sheets, tool lists, and process sheets for production reference.

Create CNC programs for horizontal and vertical milling operations using Fanuc controls.

Design and fabricate simple tools and fixtures to optimize machining processes.

Troubleshoot and resolve program errors or machine malfunctions.

Continuously monitor and improve production cycle times and associated costs.

Organize and archive all CNC programs for efficient retrieval.

Foster a collaborative and team-oriented environment to enhance both productivity and product quality.

Strictly adhere to all safety regulations and guidelines to maintain a safe work environment.

Qualifications:

Proven ability to interpret and understand 2D and 3D drawings.

Experience setting up and operating both CNC and conventional milling machines.

Proficiency in Mastercam software for CNC programming.

Minimum of 1-3 years of experience in a related manufacturing environment (preferred).

Fluency in both Chinese and English (essential).

We offer a competitive salary and benefits package. If you are a highly motivated individual with a strong attention to detail and a passion for manufacturing, we encourage you to apply!

• Well Established Medical Devices Manufacturing Company
• Basic $2200 - $3000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Working hours: 12 Hours Shift

Job Responsibilities:

• Carry out inspection of incoming materials and finished products according to operational instructions to ensure that materials or products meet the requirements
• Ensure product identification is correct and stored in the correct location, maintenance of inspection equipment and daily monitoring of production environment
• Statistics on the quality status of incoming materials and processes and the quality of shipped products
• Report abnormalities to superior in timely manner and inform relevant departments and track the improvement status of non-conformities
• Assist in customer complaint analysis and take corresponding improvement measures
• Ensure records comply with good writing practice GDP requirements
• Assist the superior to complete other tasks

Job Requirements:

• At least 1 year of quality management experience and basic computer software
• Blueprint reading capabilities, and ability to use measuring devices like gauges, meters, calipers
• Documentation and reporting skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description:

• Support the implementation and execution of the Infection Prevention and Control Program.
• Plan, implement, manage, and evaluate infection control activities at healthcare sites
• Conduct quality control audits on infection control and risk assessments
• Provide advice and training to facilities on prevention, transmission, infection control and appropriate precautions/ assessments
• Work with infection control doctors, nurses and microbiologists on outcome of disinfection being carried out
• Develop and implement infection control policies and procedures
• Identifies, investigates, and reports healthcare facility onset infections, outbreaks, clusters and risk of infection among patients, staff and equipment through ongoing surveillance and rounds
• Provides advice on infection prevention and control related matters in accordance to hospital policies and procedures.

Requirements

• Minimum Diploma in Nursing with 2 years’ relevant clinical practice as a Registered Nurse
• Formal infection prevention and control training or appointment as an Infection Prevention and Control Nurse

To submit your application, please apply online [email protected] or call +(65) 6232 7810 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

(EAST REGION) - Paya Lebar MRT

- Stable & Well Known construction industry

- Basic + AWS + VB

Responsibilities:

- Managing company’s project performance, from delivering of operational KPI to liaising with internal Project Managers.

- Prepare quarterly reports for review and clearly present the results and status to various stakeholders on a regular basis.

- Key personnel in maintaining, analysing, and forecasting project cost to project team and management.

- Active involvement in budgeting and forecasting processes; administer and review all project forecasts and actual, explain and correct variances on a monthly basis.

- Liaise with external auditors to conduct statutory audit and interim audit.

- Provide insights into project WIP, collections, risks, opportunities and cashflow.

- Actively reviewing and recommending measures for continuous improvement in project management and reporting processes.

- Present updated financial data and actively attends project management meeting to review cost status.

- Review and provide accurate project payment respond and invoices for payment.

-Any ad-hoc duties as and when required.

Requirements:

- From Construction company & experience in handling cost control for project

- Diploma / degree

- Project cost control for Work in Progress (WIP)

- Liaise with PD & PM

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals.

Purpose:

• To manage QC equipment life cycle from qualification to decommissioning including calibration and maintenance plan follow up

Key Responsibilities:

• Technical responsibilities
• Manage new QC equipment qualification as per change control and validation processes (i.e. URS, System classification, Audit trail review assessment, DQ/IQ/OQ, PPC09)
• Be author of SOPs/ protocols/ reports/ training materials
• Manage decomissioning of QC equipment and follow disposal
• process
• Maintain our QC asset listing up to date Follow QC equipment routine lifecycle
• Coordination of calibration and maintenance plan with user and external vendor/TS team
• Coordination of equipment troubleshooting if occurence of failure/breakdow (i.e. Tag in/out equipment, Work order creation)
• Sample transfer, alarm management and cleaning for fridges, freezers and incubators
• Liaise with external vendor for service quotation, escort vendor during service and approve invoice timely
• Supports compliance activities:
• Performs regular Ll audits in QC
• Coordinates and supports all L2, L3 and L4 audits and the associated CAPAs
• Lead and manage continuous improvement projects Subject-matter-expert (SME)/ audit fronter for assigned topics
• Manage ad-hoc tasks
• Organization and Management Responsibilities
• Creates strong team morale and a culture of accountability and ownership
• Provides leadership, guidance and technical expertise/support to the juniors
• Ensures continuous improvements of the QC operations
• Ensures expenditures are within budget
• Decision Making
• Proposals & Recommendations
• Based on experience & knowledge of work
• Proposal of CAPA for any issues/ deviations/ exceptions/ risks
• Proposal of QC improvement projects and strategies
• Team training and development

Skills:

Professional

• For Specialist - University Degree in a relevant Science discipline with at least 2 years of working experience or Diploma with at least 5 years of working experience
• For Senior Specialist - University Degree in a relevant Science discipline with at least 4 years of working experience or Diploma with at least 8 years of working experience

Technical

• Competent technical skills in project management
• Computer system validation Knowledge of cGLP & cGMP

Business

• Effective report writing skills
• Planning and Organizing skills
• Good interpersonal and communication skills
• Effective team player
• Analytical skills with logical thinking Problem solving skills

Competencies:

• Effective report writing skills
• Planning and organization skills
• Able to work independently
• Team player
• Analytical skills with logical thinking
• Leadership skills (advantage)
  ​​

Where will I be based?

You will be based at one of our manufacturing site in Singapore near Tuas.

Job Description:

• Support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, GxP contract manufacturing facility
• In depth awareness of entire process; identifying operational factors which influence the process
• A competent Reviewer and Approver of SOPs, protocols, reports or records
• Can trouble-shoot and able to weigh up all information and consideration in order to choose the optimum path to be taken
• Demonstrate ability to lead a small project and manage the deliverables effectively
• Develop good working relationships with internal & external customers
• Plan for future activities and coordinate with other departments to complete this
• Develop skills to be Qualified Trainer in area of expertise
• Any other tasks as and when assigned by supervisor

Job Requirements:

• Diploma/ Degree in Science or relevant courses

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. For more information, please visit Career Conversion Programmes (CCP) for Individuals

Purpose:

• To perform testing and support related activities in QC Biological team

Key Responsibilities:

• Perform routine and adhoc/ non-routine testing in the following areas with good observation of GMP requirements:
• Biological testings for raw materials release (All QA controlled materials). Biological testings refer to biochemistry and/ or microbiological testings.
• Biological testings for intermediates and product
• Biological testings for utilities (city water, purified water, water of injection, compressed gases, etc)
• Biological testings required to support manufacturing process validations and confirmations
• Perform routine environmental sampling in controlled environmental areas
• Initiate and participate in laboratory investigation (OOS / deviations / atypical results / invalid results) and assist in timely closure of the investigation and CAPA
• Perform equipment calibration, maintenance and validation
• Participate in method transfer / verification / validation
• Participate in peer review for verification of task and data
• Assist in SOP writing
• Identify and report problems in QC to QC Superintendent in a timely manner
• Practice 6S and ensure good housekeeping of laboratory, work area and equipment
• Ensure good inventory of QC materials (purchased and prepared materials / glassware) to support testings; ensure no over surplus of inventory
• Ensure wastes are disposed appropriately and promptly
• Adheres to all safety and security policies and practices
• Assist the Senior Superintendent/Superintendent in the management and operations of the team; may be indirectly responsible for a team of associates:
• Scheduling day-to-day shopfloor activities and resources handling to ensure timely availability of test results
• Reviews test reports to ensure accuracy of test results in accordance with corporate, regulatory and external agency regulations.
• Provides training to the team.
• Provides guidance, support and technical expertise to the team.
• Involves in investigation and protocol writing (when required)
• Involves in SOP writing and updating
• Organization and Problem Solving:
• Creates strong team morale and a culture of accountability and ownership
• Recommends and coordinates appropriate corrective actions to quality problems in conjunction with other teams/ departments
• Presents in timely manner major issues to the management with strategies on their resolution.

Skills:

Professional

• For QC Associate, fresh graduate in NITEC/ Diploma in Microbiology, Biotechnology, Life Sciences, Chemistry, Biochemistry
• For Senior QC Associate, NITEC/Diploma in Microbiology, Biotechnology, Life Sciences, Chemistry, Biochemistry, with at least 2 years of working experiences or Fresh degree holder in Microbiology Biotechnology, Life Sciences, Chemistry, Biochemistry. Increased number of years of experiences are required for higher positions.
• For Lead QC Associate, NITEC/Diploma in Microbiology, Biotechnology, Life Sciences, Chemistry, Biochemistry, with at least 8 years of working experiences or Degree holder in Microbiology, Biotechnology, Life Sciences, Chemistry, Biochemistry with at least 4 years of working experiences.

Technical

• Competent technical skills in the following:
• Good laboratory knowledge and hands-on experience in chemistry testings o Laboratory equipment qualification
• (advantage)
• Knowledge of cGLP & cGMP (advantage)

Business

• Effective report writing skills
• Planning and Organizing skills
• Effective team player
• Analytical skills with logical thinking
• Good interpersonal skills
• Leadership skills (advantage)

Competencies:

• Good command of English
• Good knowledge on usage of computers

Where will I be based?

You will be based at one of our manufacturing site in Singapore near Tuas.

Responsibilities

• Foster a culture of innovation by encouraging experimentation and calculated risk-taking.
• Lead and manage the R&D department by developing and implementing effective technical strategies.
• Drive product management initiatives to enhance customer satisfaction, improve productivity, elevate product quality, and reduce manufacturing costs.
• Provide technical direction for product development, support, and certification processes.
• Ensure compliance with applicable airworthiness requirements and secure necessary approvals from relevant authorities.
• Act as an authorized design signatory for certification and design data with major aircraft manufacturers.
• Collaborate with cross-functional teams to identify business opportunities and develop innovative solutions.

Requirements

• Candidate must have minimum of 8 years working in aviation R&D, product development, or engineering management.
• Minimum Degreein Engineering or Quality Assurance or related field.
• Comprehensive understanding of aviation regulations and standards (e.g., FAR, EASA, CAAS).
• Extensive knowledge of product lifecycle management (PLM) principles.
• Proven working experience in leading a team.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Responsibilities

• Conduct inspections and apply tailored pest control treatments for each site
• Primarily serve clients in the food & beverage industry, along with residential, commercial, and industrial settings
• Organized scheduling to streamline appointments within the same area on the same day

Job Requirements

• Availability for a 5.5-day work week (office hours), with half-day on Saturdays
• Willingness to work overtime when required, compensated accordingly
• Class 3 license required; no prior experience in pest control necessary

We regret to inform you that only shortlisted candidates will be notified.We wish you all the best in your career search.

EA Personnel Name: Hannah Ching Ning Xin

EA Personnel No: R22108651

EA Licence No.: 23C1828

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Mon to Fri 8.30am - 6pm

Game Linguistic / Language Quality Assurance (LQA)

Type of position: Permanent, New role

Salary: S$3500 – S$4800 per month

Location: Based in Singapore

Work Hours: Monday to Friday, 10am to 7pm

Job Scope:

This Game Linguistic Quality Assurance (LQA) will be responsible for ensuring that the localized English version of our various games possess the same high standards and quality when comparing it against the original Chinese version.

This role involves evaluating all the text and word choices within the games, such as on the UI elements, menus, and pop-ups etc. He / She will have to pay close attention to words phrasing, meaning / definition and relevancy.

He / She will also be able to provide feedback and suggestions on UI (User interface), UX (User experience) to improve our players’ gaming experience.

Key Responsibilities:

· Thoroughly play the original Chinese version of the game as well as the localized English version to evaluate linguistic accuracy and quality.

· Be familiar with the various games’ mechanics, story / narrative to understand the intended meaning of the texts.

· Assess the choice of words used in the English localization for appropriateness and definition consistency.

· Identify any awkward phrasing, mis-translations, or areas where the text does not fit within UI constraints (such as words are too long inside the text boxes).

· Provide clear and constructive feedback on specific text passages, suggesting alternative wording where necessary to enhance clarity and engagement.

· Work and communicate with the project teams’ Producer and the localization team to resolve language, UI, UX issues and implement suggested changes to them effectively.

· Any other game QA, project job duties as and when needed.

Job Requirements:

· Good to strong proficiency in both English and Chinese (to play the original created/launched mobile games);

· Possess very good gaming experience, plays a range of games;

· A proactive team player who have a keen eye for details and a meticulous person;

· Possess excellent written and verbal communication skills to give clear feedback and work with colleagues based overseas;

· Previous experience in game QA or related roles is an added advantage.

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Mon to Fri 8.30am - 6pm

JOB PURPOSE

The executive will support the Yishun Health (YH)’s strategic growth and development in Value Based Care (VBC) under Clinical Quality, Performance and Value (CQPV). The primary responsibilities and duties also include supporting and coordinating the implementation of value-based initiatives within YH.

The individual will collaborate with YH-wide multi-disciplinary teams, and external stakeholders such as NHG Clinical & Academic Development (CAD) and Ministry of Health (MOH) to align processes and resources planning to YH’s VBC strategy.

MAJOR DUTIES AND RESPONSIBILITIES

Areas of Responsibility

1. To support the development of YH’s Value Strategy and partner stakeholders (internal & external) to translate strategic priorities into action plans.

Percent of Time Spent: 50%

Measurement Criteria: Excellent communication and interpersonal skills

2. To oversee the implementation of Patient Reported Outcome Measures (PROMs) involving change management with patients and care providers to drive awareness & adoption.

Percent of Time Spent: 50%

Measurement Criteria: Team player - collaborates and get buy-in from multi-stakeholders.

3. To be plugged into the latest VBC developments internationally/locally, and conduct literature reviews on indicators, benchmarks and best practices.

Percent of Time Spent: 50%

Measurement Criteria: Demonstrates resourcefulness and attention to detail.

4. To conduct top line analysis of data trends to identify areas for improvement.

Percent of Time Spent: 15%

Measurement Criteria: Demonstrates analytical skills.

5. To provide secretariat support and/or participate as an active member in the steering committees / workgroups supported by the Department.

Percent of Time Spent: 10%

Measurement Criteria: Strong organization, written skills and timely follow-up

6. To prepare presentation materials (not limited to powerpoint/dashboard/report) for management update.

Percent of Time Spent: 20%

Measurement Criteria: Succinct & impactful presentation materials

7. To undertake other tasks as assigned by Reporting Officer

Percent of Time Spent: 5%

JOB REQUIREMENTS

(a) Education/Training/Experience

5.1 A bachelor’s degree in any discipline.

5.2 Well-versed with Microsoft Office applications (e.g. Word, Excel, Powerpoint)

5.3 Relevant experience in Healthcare, Project Management and Data Analytics will be an advantage.

(b) Personal Attributes

5.4 Good communication (verbal & written) and interpersonal skills.

5.5 Excellent organizational skills and attention to detail.

5.6 Strong analytical and problem-solving skills.

5.7 Able to function independently and adapt to a fast-paced working environment.

5.8 Good team player.

Key Responsibilities and Duties

Contract Administration & Management:

• Lead contract management discussion, monitor contract milestones and renew contract upon expiries.
• Review and identify contractual issues against contract terms and propose for negotiation and amendment.
• Oversees and manage Service Level Agreement of Service Providers, ensuring it meets contractual performance and perform payment milestones. To take appropriate actions for non-conformance results.
• Manage existing service and maintenance contracts under Facilities Management.
• Assist HOD to formulate strategies for contract administration and management.
• Expected to work with ALPS, finance, legal and etc department on developing of service contracts.

Cost Control and Procurement:

• To manage and provide regular update on expenditure for FM
• Work with ALPS and support FM on procurement matter and processes.
• To assist HOD to manage FM OPEX and CAPEX Budget
• To oversees and management of utilities. To work with key stakeholders and provide updates to management regularly.
• To support and participate in RFP/RFQ

Quality Assurance:

• Assist HOD in formulating new FM QA policies, strategies and objectives in compliance with regulatory requirements
• Manage and oversee all FM QA related activities and ensure proper documentation
• Investigate non-conformances and review the effectiveness of corrective and preventive actions.
• FM rep for Internal Quality Auditor.
• Conduct quality system audits

FM Operations:

• Oversee the central management and documentation of Work Instruction, FM Policy, House Rule, Tenancy Fitting Out and Reinstatement Guideline, FM department asset, licensing & certification records. Expected to work with along FM system lead to update documentation, where applicable.
• FM rep for Workplace Safety & Health Champion and Business Continuity Planning
• Assist HOD is organising and managing FM training roadmap.
• Oversee FM office administrative support

Job Requirement

• Degree in Building, Property Management, Facilities Management, or equivalent with at least 4-5 years of related working experience or (Diploma with at least 7 years) in similar portfolio for Assistant Manager role.
• Degree in Building, Property Management, Facilities Management, or equivalent with at least 6-8 years of related working experience or (Diploma with at least 10 years) in similar portfolio for Manager role.
• Prior working experience in healthcare setting will be an advantage.
• Prior experience in management of service provider contracts will be an advantage.
• Familiar and experience with public sector procurement governance and processes.
• Knowledge in mechanical & electrical maintenance and operations works.
• Ability to organize, plan and manage facilities operation, project management works.
• Meticulous and organized worker with good follow-through.
• Excellent verbal and written communication skills and inter-personnel skills with the ability to communicate effectively across all levels and function well in a team.
• Able to adapt and thrive in a dynamic working environment.
• Creative, proactive and problem-solving attitude.

Job Responsibilities:

• Responsible for carrying out daily pest control activities according to operational schedule at client site(s)
• Monitors and responds to customers’ feedback
• Uses equipment, chemicals, and pesticide/insecticide products
• Performs any other related duties as instructed by the immediate superior.

Job Requirements:

• Must possess Class 3 Driving Licence.
• Willing to OT

We regret to inform you that only shortlisted candidates will be notified.We wish you all the best in your career search.

EA Personnel Name: Hannah Ching Ning Xin

EA Personnel No: R22108651

EA Licence No.: 23C1828

Job Description

• Strong hands on experience in BMC Control M - Administration is Must

• Excellent communication skills,

• Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.

• Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.

• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support

• Answer incoming calls and respond to customer’s emails in timely manner.

• Manage and resolve customer complaints.

• Identify and escalate issues to supervisors as and when needed.

• Provide product and service information to customers.

• Research required information using available resources and Offer Solution to customers.

• Research, identify, and resolve customer complaints using applicable software.

• Route calls and tickets to appropriate resources and Domains who can best support he user,

• Document all call information according to standard operating procedures.

• Recognize, document, and alert the management team of trends in customer calls.

• Create SOPs for new Issues and resolution given.

• Complete call logs and reports.

The Opportunity

• Opportunity to work with MNC Client
• 5 days' work week, Office Hours
• Working location: CBD

Key Responsibilities:

1. EN 9100 Certification Preparation:
   • Lead the deployment and implementation of EN 9100 standards within the new factory.
   • Develop and oversee the creation of required process documents, including Quality Manuals, flowcharts, procedures, and work instructions.
2. Process Optimization and Documentation:
   • Conduct process mapping to define and document process flows, interfaces, inputs/outputs, criteria, and KPIs.
   • Establish and maintain dashboards to monitor quality performance and ensure compliance with EN 9100 standards.
3. Auditing and Compliance:
   • Conduct internal and external audits in line with certification requirements (e.g., EN 9100, ISO 9001, ISO 14001, etc.).
   • Support and coordinate Management System Certification audits, ensuring successful outcomes.
4. Team Engagement and Communication:
   • Act as the primary point of contact for all quality-related activities, engaging with cross-functional teams to align actions with certification goals.
   • Drive team collaboration through effective communication, synthesizing information, pushing action plans, and ensuring feedback loops.
5. Continuous Improvement:
   • Identify gaps and areas for improvement within existing processes and implement corrective actions.

Required Qualifications and Skills:

Education and Experience:

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Minimum of 3 years of experience in EN 9100or ISO 9001 standard deployment or operations.

Technical Skills:

• In-depth knowledge of EN 9100 standards (ISO 9001 knowledge is acceptable if complemented by relevant experience).
• Proven expertise in internal and external audits, with experience in certifications such as ISO 9001, EN 9100, ISO 14001, or ISO 17025.
• Strong process-oriented mindset with the ability to map processes, define KPIs, and develop dashboards.
• Proficient in creating and revising quality documentation, including manuals, flowcharts, and procedural instructions.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA Licence Number: 91C2918

Registration Number: R22106307

RESPONSIBILITIES

• The role involves planning, coordinating, and implementing standards development projects under the national standardization programme administered by Enterprise Singapore.
• Provide secretariat support to the Technical Committees and Working Groups. This includes preparation of agendas, meeting minutes, report compilation, drafting of standards, etc.
• Engage and coordinate with the industry, academia, and government organizations to facilitate the development, promotion, and review of Singapore Standards and Technical References.
• Organizing key standard launches events and other outreach events.
• Collaborate with key stakeholders to identify, develop, and launch new standards. This includes conducting consultations and ensuring that standards are aligned with industry needs.
• Assist in the industry and technical research for the development of new/review of standards. Conduct verification studies to identify users of the standards.
• Handle inquiries regarding standards in your area of responsibility, ensuring prompt and accurate responses to stakeholders.

Requirements

• Minimum Diploma qualification in quality and safety / Fresh graduate are welcome to apply
• Preferably with at least three (3) years of relevant work experience in safety or manufacturing related field
• Preferably with secretariat experience
• Min. 3 years of experience in quality, safety or manufacturing industry is advantageous
• Results-oriented and able to manage and execute projects in a team and independently.
• Possess good interpersonal skills and work well with various stakeholders
• Good writing and communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and other productivity tools

The role of the QA executive is to ensure the standard of service quality at the Contact Center is consistently provided to our customers over various channels of contact i.e. phone emails, web chat etc. Focusing on complexity, non-routine and escalated contacts.

The QA role works to improve customer experience by developing and executing quality assurance processes (review and feedback for our CSOs) that helps CSOs understand and deliver an experience customers expect.

The role calls for one who is passionate in improving customer experience and nurture people to WOW customers.

The jobholder’s responsibilities are:-

Monitoring and Evaluation:

• Conduct quality assessment and transaction monitoring for voice and non-voice interactions handled by Contact Centre team
• Assess quality issues, conduct root cause analysis, recommends insights, develop improvements plans and collaborate with frontline teams to improve quality performance.
• Provide weekly coaching i.e. Face to Face to Individuals and Teams to improve quality performance
• Coordinate and facilitate call calibrations sessions with team leaders and CSOs

Reporting and Feedback:

• Research, understand customer expectations and needs through monitoring and data analysis of customer satisfaction rating responses to provide trend data to management team
• Review existing workflows, SOPs and proactively create and innovate methods to improve service standards and call/email/live chat quality and communicate effectively to frontline teams and management team
• Provide feedback and actionable data to various internal groups like operation managers and team leaders

Process Improvement:

• Analyze CSAT data and provide insights to identify trends and develop actionable plans for service and process improvements
• Collaborate with operations teams to refine workflows and improve customer satisfaction.
• Participate in the development of quality frameworks and scorecards.

Policy and Compliance:

• Ensure compliance to regulatory requirements for both voice and non-voice interactions
• Collaborate with Risk and compliance and other stakeholders to develops standards to ensure the protection of customer data.
• Keep abreast of latest organizational changes in products and processes

Compliment and Complaint Management

• Investigate Complaints and provide recommendations/action plans to prevent future occurrences
• Review and Endorse Compliments to ensure compliance to quality standards
• Actively involved in communication forums conducted by Team Leaders with CSOs

Communications and Collaboration

• Conduct Mystery calls externally and internally to measure/benchmark CC performance and keep up with industry best practices

Undertake any assignments as and when assigned

Job Qualifications:

• Bachelor's Degree/ Diploma
• Insurance Certifications – BCP/PGI/HI/M9 preferred
• 2-5 years relevant experience in working in Contact Center and/or Insurance industry preferred
• Strong in Microsoft Office Suite
• Multi-media (audio, video, web-based systems)
• Familiarity with Contact Centre Management tools, telephony systems and matrix
• Ability to work efficiently in a high demand, team oriented and fast-paced environment
• Excellent listening and analytic Skills
• Self-directed, organized and project a professional image
• Excellent verbal and written communication skill with a strong attention to detail
• Good Customer Service and Motivational Skills
• Strong ability to handle multiple priorities and projects concurrently

Our client is a global leader in the pharmaceutical industry, dedicated to improving health and well-being through innovative medicines and healthcare solutions.

They seek a Regional Quality Operations Specialist in Singapore to join the Quality Assurance team in ensuring quality compliance with regulatory standards and upholding high-quality pharmaceutical, medical devices guidelines and requirements.

Key Points:

• New headcount with growing, reputable pharma MNC
• 5-day work in CDB area with hybrid work arrangements, near MRT
• Overseas travelling opportunities with attractive salary and perks

Responsibilities:

Uphold quality standards and activities of regional external/contract manufacturing organisations, ensure adherence to relevant international regulations, guidelines and industry practises alongside company compliance requirements.

• Quality oversight of Contract/External Manufacturers (CMO/EMO)/3rd party logistics providers, collaborate with internal teams to review CMO/EMO’s activities and performance such as OOS/NCR/ Deviation and CAPA, Change Control and routine stability testing monitoring, on time and in compliance to GMP and applicable standards
• Quality oversight of our product portfolio; ensuring the necessary quality activities, assessments, and monitoring are being effectively conducted by network of manufacturing and distribution partners
• Ensure complaints are managed and resolved according to compliance requirements of regulations and SOPs within the required timeframes
• Handle product release process from batch receipt, while minimizing recall incidences or critical product quality issues
• Manage change control processes, and action on individual change controls within the defined target dates and in compliance to GMP and iNova SOPs
• Manage individual deviations, NCR & CAPA processes, and action on them in compliance with GMP and organization SOPs, and align timeframes to business needs, to minimise recall incidences or critical product quality issues
• Prepare, review &/or authorise Quality documents and procedures as defined e.g., SOPs, WIs, forms, PQR, Deviation and Quality investigation reports
• Maintain and manage Quality Management System (QMS) e.g., Change Control, Deviations & CAPA, Customer Complaints, including associated Metrics as part of performance monitoring
• Support due diligence checks for new external contract manufacturers, new products; support internal and external audits as required
• Support the maintenance and improvement of the quality system.

Requirements:

• Bachelor's degree in a Chemistry, Pharmacy, or a related discipline; preferred Science or Engineering.
• Minimum of 5 years of experience in pharmaceutical or medical device industry, including 3 years in relevant regional quality assurance roles.
• Experienced in Quality Assurance, especially with experience managing overseas EMO/CMO/third party manufacturing experience is highly preferred.
• Strong GMP, Computer system validation, deviation management, CAPA, change control and documentation management in pharmaceutical / medical device MNC environment.
• Demonstrate pro-activeness to drive results even amidst crises and ambiguity, thriving in fast-paced and dynamic environments.
• Successful proven track records of implementing continuous improvement projects with regional teams to enhance overall business operations.
• Possess strong cross-functional collaboration skills and adept stakeholder management capabilities. Skilled in building and maintaining relationships at all levels, both internally and externally.

NOTE: Position title may change based on candidate's experience, qualifications, and company structure at time of offer. This is to ensure alignment with candidate and organizational needs.

The selection process involves careful consideration, and only shortlisted candidates will be contacted. We extend our gratitude to all applicants for their interest and effort in applying.

Principal Consultant: Amber Chen | Registration Number: R22108633 | EA License Number: R1110404

Job Description

• Industry/ Organization Type: Education
• Position Title: Quality Assurance Executive
• Working Location: Seletar
• Working Hours: 5 Days, Mon – Fri (9am – 6pm)
• Salary Package: Basic Salary (Up to $5,000) + AWS
• Duration: Permanent

Key Responsibilities

• Support the Manager in performing audits to ensure adherence to standards, including those under the Private Education Act, Private Education Regulations, EduTrust Certification Scheme, and Enhanced Registration Framework.
• Evaluate audit data to pinpoint performance discrepancies, observe trends, and assess process efficiency for ongoing enhancement.
• Work alongside departments to grasp relevant frameworks, organizational policies, and procedures, and suggest modifications.
• Discover opportunities for refining audit and/ or assessment processes.
• Other tasks as necessary.

APPLY NOW!!!

• Proficient in audit management, data analysis, quality assurance, and internal controls.
• Experience in Quality Assurance within a Private Education Institution (PEI) is an added advantage
• Familiarity with the Private Education Act, Enhanced Registration Framework, EduTrust Certification Scheme, and related standards is preferred.
• Excellent problem-solving, communication, and interpersonal abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71571 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Who are we?

We are the University of Cambridge research centre in Singapore called Cambridge CARES, sponsored by the NRF CREATE program CAM.CREATE. Health-driven design for cities (HD4) is a collaborative research programme between the University of Cambridge, Nanyang Technological University and National University Singapore within Cambridge CARES.

HD4 sits at the heart of Singapore’s global research and development hub and paves the way for a sustainable and healthy city. It will undertake research in the following key areas: characterising the features of the environment that potentially impact health in Singapore; understanding the links between environmental factors, individual behaviour and health outcomes; observing the impact of environmental change on health in Singapore; simulating the impact of potential changes on the health of Singaporeans; and working with government agencies to co-develop data-rich public health tools.

The scientific techniques, technologies, tools and most importantly the knowledge gained through the programme will create a comprehensive systems view of how the urban environment affects population health in Singapore. The programme will train and enrich the talent pool of the next generation of researchers, and benefit from local and international expertise and an innovative interdisciplinary research ecosystem. It will provide the basis for a data-rich public health framework, supporting the development of a healthy Singapore.

Who are we looking for?

We are seeking a highly skilled and motivated Air Quality Modeller to join HD4. Working collaboratively with a team of population health scientists, geospatial scientists, and data engineers the post holder will lead on building various emission inventories and air quality models for Singapore which incorporate the various air pollution sources in the country and allow for linkage with the geolocations of participants of the Singapore 100K cohort (SG100K), including some geo-located behavioural data. The models will also be set-up and used subsequent scenario modelling to estimate the impact of interventions on air quality and health and disentangle the various sources through source apportionment. This role requires a multi-skilled individual that can work independently and collaboratively in a multidisciplinary team environment.

Key Responsibilities:

• Collaboration: Work closely with researchers to understand the data needs of the programme and contribute to the design of scientifically robust and policy relevant models linking emission inventories to air quality models and spatially and temporally assigning exposures for human participants in subsequent epidemiological analyses and health impact assessments.
• Data, identification, production, and assembly: Collaborate with team and external scientists, national and local organizations, and conduct independent literature reviews to produce and synthesise the required data sources with high temporal and spatial resolution and to link data across various sources.
• Data verification validation: Identify and use various primary collected data and published secondary data from peer-reviewed and grey literature to verify and validate produced emission and air quality model outputs. Ensure model robustness through cross-checking, calibration, and validation through multiple iterations.
• Model building: Build operational and validated air quality models and link their outputs to human participants in static (e.g. at home address) and dynamic exposure (assigning exposures to other locations outside the residential address only e.g. while travelling) assignment for diverse population groups.
• Support: Provide technical support and training to researchers.
• Documentation: Create and maintain comprehensive documentation for model development, verification, and validation. Support project reporting and paper writing and submission to peer-reviewed journals.
• Innovation: Stay updated with the latest advancements in emissions and air quality modelling, and exposure assignment, to incorporate new technologies and methodologies.
• What skills will you need?
• Education: PhD degree in a relevant field.
• Experience: Proven experience in emissions and air quality modelling and validation.
• Technical Skills:

1. Expertise in emissions modelling
2. Expertise in air quality modelling and air pollution dispersion models such as ADMS-Urban and assigning exposures to other locations outside the residential address only
3. Expertise in geographical exposure assignment including for data with high temporal and spatial resolution
4. Practical experience of model building, verification, calibration, and validation
5. Understanding of health effects and health impact assessment methods
6. Proficiency with spatial analysis tools, databases, and libraries (e.g., ArcGIS, QGIS, PostGIS) and programming languages (e.g., Python, R) for GIS applications
7. Proficiency in programming languages such as R, more advanced coding e.g. C++ or Java would be an advantage
8. Knowledge of and interest in the study of air pollution’s health effects and its methodological challenges

• Communication: Excellent verbal and written communication skills in English, with the ability to convey complex scientific concepts to both technical and non-technical audiences.
• Research Methodology & Critical Thinking: Strong foundation in research methodology, critical thinking, and problem-solving abilities
• Proficiency in Office & Collaboration Tools: Strong skills in Microsoft Office applications (e.g., Excel, Word, PowerPoint) and familiarity with collaboration tools (e.g., Teams, Slack, SharePoint, GitHub).
• Independent & Collaborative Work: Ability to work independently on complex research tasks while effectively collaborating with multidisciplinary teams across multiple institutions and projects.
• Ethical Research Practices: Commitment to maintaining high ethical standards in research, including data integrity and responsible conduct.

Preferred Qualifications:

• Publication & Presentation Experience: Experience in publishing research in peer-reviewed journals and presenting findings at conferences or academic settings.
• Database Management: Experience with database management systems and data warehousing, including the ability to handle large datasets.
• Knowledge of software development methodologies and best practices.
• Familiarity with remote sensing and GPS technologies.
• Experience working with sensitive (e.g., personally identifiable) data.
• Experience or exposure to environmental epidemiological studies.

What can we offer you?

• A stimulating working-environment with friendly, highly motivated colleagues.
• Opportunities to develop and implement new ideas in a creative environment.
• A competitive salary in line with your skills and experience.
• A comprehensive medical insurance cover as part of your employment.
• Opportunity to work as part of a world-leading scientific research programme.

Please note this post is mainly based in the CREATE Tower at NUS University Town, Singapore.

How to apply?

Please apply by uploading your CV and academic transcript to https://jobs.employmenthero.com/jobs/cambridge-cares-air-quality-modeller-ai-researcher-for-hd4-hk-jw-7h79g.

If you have any questions, please feel free to reach out to the HR team at [email protected].