Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Engineer, Instrumentation & Control for the next phase of their business. They are located in West.

Duties:

• Provide technical support for Production and Maintenance teams on instrument-related issues.
• Work with teams to reduce instrument maintenance costs and improve functionality.
• Coordinate with external stakeholders on gas pipeline networks, electrical grids, instruments, and metering interfaces.
• Update maintenance procedures for instruments, PLC, Fire & Gas systems, ESD, metering, CCTV, and security equipment.
• Conduct root cause analysis for instrument incidents and recommend preventive actions.
• Implement MOC projects to enhance instrument reliability and operational efficiency.
• Ensure verification, inspection, testing, and certification of electrical and instrument equipment in hazardous areas.
• Support maintenance and major equipment turnarounds.
• Manage the functional safety lifecycle of SIS in the terminal.
• Assist in expansion projects, ensuring facility integrity and seamless integration.
• Participate in emergency response with designated roles and responsibilities.

Requirements

• Min Bachelor’s Degree in Engineering related field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in instrument & control maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities

• Responsible for the quality management of machined products to ensure that product quality
• Ensuring that our internal management systems are well defined and relevant in meeting international standards and customer requirements.
• Lead and monitor the QMS incl. ISO9001 & ISO 14001 quality system certification and promote continuous improvement.
• Lead the quality team to implement quality inspection and control and manage non-conforming products.
• Participate in supplier evaluation and management to ensure the quality of raw materials and purchased parts.

Requirement

• Minimum Bachelor Degree in Mechanical or Industrial Engineering
• At least 7 years of quality management experience in the machining industry
• Proficient in using office software and mintab statistical analysis software, and possessing Six Sigma quality management knowledge and skills, e.g. SPC tools & 8D reports.
• Strong knowledge and experience in leading ISO9001 & ISO 14001 quality system certification.
• Proficiency in English and Chinese, with the ability to communicate effectively with stakeholders in China.

Job Description

• Working with Process Engineer & Engineering team on QC requirement
• Documenting inspection criteria and quality plan
• Work with QA, Process and Product team on corrective action with quality issue
• Work with Process team on in-process audit and FQC audit

Job Requirements:

• Minimum Diploma in Manufacturing /Quality Engineering
• At least 1 year of relevant working experience in Electronics Product Manufacturing environment
• Control of Supplier Quality Assurance (SQA)
• Quality control of in-coming, in-process and out-going products
• Knowledge of ISO 9001, 14001, 13485 & 45001, FDA requirement
• Able to understand IPC requirement in PCB
• Assembly, quality requirement of plastic molding, die casting, extrusion, metal stamping and machining parts

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Key Responsibilities

Functional and Automation testing experience including tools such as Selenium, UFT, JIRA, Postman

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline

• Must have professional software quality testing experience with hands-on automation

• Strong understanding of testing techniques, risk analysis

• Strong understanding of test-driven development, continuous integration and continuous delivery

• Experience with automation scripting (i.e. Python and shell scripts)

• Experience with open-source automated testing frameworks (i.e. RobotFramework, Selenium Webdriver)

• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)

• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)

• Working experience in Agile environment will be an added advantage

• Excellent verbal communication and listening skills

• Proactive, self-driven and motivated

Position Overview: We are seeking a dedicated and detail-oriented Quality Engineer to join our team. The successful candidate will be responsible for ensuring the quality of low voltage switchboard panels to meet industry standards and client requirements. This role requires a strong understanding of electrical systems, testing procedures, and quality assurance.

Key Responsibilities:

• Conduct comprehensive testing of low voltage switchboard panels, including insulation resistance tests, contact resistance tests, high voltage tests and function tests.
• Perform inspections and audits of electromechanical assemblies to ensure compliance with applicable standards and specifications.
• Document test results and prepare detailed reports for internal and client review.
• Collaborate with design and manufacturing teams to identify and resolve any issues or discrepancies.
• Ensure all testing equipment is calibrated and maintained in good working condition.
• Participate in continuous improvement initiatives to enhance testing processes and procedures.
• Train production staff on quality control processes and provide guidance on quality-related matters.
• Stay updated with industry standards and advancements in testing methodologies.
• Ensure the quality of products meets the required standards and specifications.
• Support onsite testing, FAT, SAT and troubleshooting activities, if necessary.

Qualifications:

• Minimum Diploma in Electrical Engineering or a related field.
• Minimum of 2 years of experience in testing low voltage switchboard panels or similar electrical equipment.
• Strong knowledge of electrical testing procedures and standards (e.g., IEC 61439).
• Proficiency in using testing equipment and tools.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Good communication and teamwork skills.
• Ability to work independently and manage multiple tasks effectively.

Preferred Qualifications:

Certification in electrical testing or quality control.

Key Responsibilities

Functional and Automation testing experience including tools such as Selenium, UFT, JIRA, Postman
• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline
• Must have professional software quality testing experience with hands-on automation
• Strong understanding of testing techniques, risk analysis
• Strong understanding of test-driven development, continuous integration and continuous delivery
• Experience with automation scripting (i.e. Python and shell scripts)
• Experience with open-source automated testing frameworks (i.e. RobotFramework, Selenium Webdriver)
• Experience with open-source performance testing tools (i.e. JMeter, Gatling, Locust) or enterprise level testing tools (HP LoadRunner)
• Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise level penetration testing tools (HP WebInspect, Nessus, CheckMarx)
• Working experience in Agile environment will be an added advantage
• Excellent verbal communication and listening skills
• Proactive, self-driven and motivated

Job Title

project control engineer

Occupation

PRODUCTION ENGINEERING CONSULTANT

Job Description & Requirements

Develop and update cost and resource loaded construction schedules. Establish and maintain harmonious client relationship to support project delivery and client satisfaction. Submit monthly reports to Project Manager and support internal reports preparation. Supervise planning, scheduling and cost engineering.

Contract Duration:

• 3 Months
• Staring Date: 1 Feb 2025

Deployment:

• Mon to Saturday - 8.30 am to 5.30 pm (6 Days/ Week)

Job Details:

• Project Under HDB.
• Conduct regular inspections and risk assessments at the workplace to identify any foreseeable risk arising from the workplace or safe work processes
• Recommend reasonable measures to eliminate any foreseeable risk at the workplace
• Ensure all statutory regulations are comply with NEA’s requirements
• Prepare and submit weekly environmental report
• Enforce & improve Workplace Safety and Health / Environmental Control standard at the workplace
• Any other duties as assigned by superior(s)

Requirement:

• Must be a NEA Apporved ECO.
• Atleast 2 Yrs experience as ECO.
• Preferably with Advance diploma in Workplace safety certificate.

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetic centres in Singapore, Shanghai and Hangzhou China. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the maximum potential.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

Job Responsibilities:

· Report to Financial Controller who is a qualified CPA / Chartered Accountant

· Execute the company’s inventory policy

· Manage the company’s inventory system including stock profiles and locations

· Churning of necessary daily and weekly Inventory/Purchasing reports

· Ensure incoming goods are receipted and managed appropriately in Finance aspect

· Review historical data to build timely forecasts for assigned markets

· Responsible for planning periodic stock checks via audit work and stock takes

· Perform reconciliation or audit after physical counts and liaise with business units to rectify variance

· Monitor inventory stock -cards and systems to maintain safety stock level to avoid ‘’out-of-stock’’ situations

· Audit check on stock flow accuracy

· Timely update stock movement in physical stock-card and inventory system

· Check on supplier invoices

· Assist in other financial matters

Requirements:

· Minimum Diploma or Degree in Finance, Accounting or Business fields

· 2 years of relevant experience preferably from service / hospitality / healthcare / retail industry

· Recent university or polytechnic graduates in relevant fields without work experience but with good attitude and academic records are welcome to apply.

· Candidate who are undergoing CPA training program are welcome to apply

· Experience working in fast-growing SMEs will be an advantage

· Good in planning and organising work flow, with strong in numeracy, analytical and good interpersonal skills

· Proficient in English communication and writing.

· Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.

· Enjoy working in fast-paced and dynamic environment

· A multi-tasker and learner with self-motivation and integrity

· Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems

Rewards & Benefits

5-day work week

Medical Benefits

Opportunity to embark on Management Trainee Program

Reward and recognition program that appreciate the most competent and brightest

Promotion based on performance

Exclusive staff discounts on our products and services

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK Healthcare Pte Ltd An international aesthetics clinic chain headquartered in Singapore, with presence in Shanghai, Hangzhou and now Kuala Lumper, is looking for suitable candidates for the above positions. In your role you will have opportunities to work alongside doctors, para-medical and finance professionals. For the motivated candidates, this is opportunity to earn high income but also a chance to learn and grow in your career.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

Job Responsibilities:

· Report to Financial Controller who is a qualified CPA / Chartered Accountant

· Execute the company’s inventory policy

· Manage the company’s inventory system including stock profiles and locations

· Churning of necessary daily and weekly Inventory/Purchasing reports

· Ensure incoming goods are receipted and managed appropriately in Finance aspect

· Review historical data to build timely forecasts for assigned markets

· Responsible for planning periodic stock checks via audit work and stock takes

· Perform reconciliation or audit after physical counts and liaise with business units to rectify variance

· Monitor inventory stock -cards and systems to maintain safety stock level to avoid ‘’out-of-stock’’ situations

· Audit check on stock flow accuracy

· Timely update stock movement in physical stock-card and inventory system

· Check on supplier invoices

· Assist in other financial matters

Qualifications and Requirements:

• Minimum Bachelor's degree in Business, Analytics, Accounting, Finance, or a related field
• Good in planning and organizing work flow, with strong in numeracy, analytical and good interpersonal and communication skills
• Enjoy working in fast-paced and dynamic environment independently
• Diligent in checking work to ensure no errors before submitting to superiors for review
• A multi-tasker and learner with self-motivation and sensitive with figures
• Comfortable with computerized data processing and able to comprehend tables and spreadsheet templates
• Diligent in checking work to ensure no errors before submitting to superiors for review
• Familiarity with accounts payable processes and administration
• Exceptional attention to detail and commitment to accuracy

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Responsibilities

• Organise and conduct regular credit and accounts receivable review meetings with business units and sales departments to resolve delinquent accounts.
• Follow up and communicate with customers regarding outstanding payments.
• Review and process new customer account applications.
• Maintain and update customer account details and credit limits in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with the sales department to address overdue issues.
• Disseminate invoices, statements of accounts, reminder, and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and accounts receivable status reports for management.
• Liaise with insurers to apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks regarding bank guarantees, including letters of credit.
• Verify supporting documents to carry out billings to customers.
• Perform other ad hoc duties as assigned

Requirements:

• Minimum of 1 year of relevant experience
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QX3XY593

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetic centres in Singapore, Shanghai and Hangzhou China. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the maximum potential.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills

Job Responsibilities:

· Report to Financial Controller who is a qualified CPA / Chartered Accountant

· Execute the company’s inventory policy

· Manage the company’s inventory system including stock profiles and locations

· Churning of necessary daily and weekly Inventory/Purchasing reports

· Ensure incoming goods are receipted and managed appropriately in Finance aspect

· Review historical data to build timely forecasts for assigned markets

· Responsible for planning periodic stock checks via audit work and stock takes

· Perform reconciliation or audit after physical counts and liaise with business units to rectify variance

· Monitor inventory stock -cards and systems to maintain safety stock level to avoid ‘’out-of-stock’’ situations

· Audit check on stock flow accuracy

· Timely update stock movement in physical stock-card and inventory system

· Check on supplier invoices

· Assist in other financial matters

Requirements:

· Minimum Diploma or Degree in Finance, Accounting or Business fields

· 2 years of relevant experience preferably from service / hospitality / healthcare / retail industry

· Recent university or polytechnic graduates in relevant fields without work experience but with good attitude and academic records are welcome to apply.

· Candidate who are undergoing CPA training program are welcome to apply

· Experience working in fast-growing SMEs will be an advantage

· Good in planning and organising work flow, with strong in numeracy, analytical and good interpersonal skills

· Proficient in English communication and writing.

· Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.

· Enjoy working in fast-paced and dynamic environment

· A multi-tasker and learner with self-motivation and integrity

· Strong proficiency in Excel and proficient in Office applications such as Word, PowerPoint and IT systems

Rewards & Benefits

5-day work week

Medical Benefits

Opportunity to embark on Management Trainee Program

Reward and recognition program that appreciate the most competent and brightest

Promotion based on performance

Exclusive staff discounts on our products and services

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

ClearSK is an equal opportunity employer and we encourage all qualified candidates to apply.

Task Management

• Develop and implement a comprehensive product quality improvement plan, aligned with the organization'soverall goals and objectives.
• Lead and participate in cross-functional teams to identify and analyse root causes of quality issues.
• Developing and implementing corrective and preventive actions to prevent future quality issues.
• Monitoring and reporting on product quality metrics to track progress and identify areas for improvement.
• Conduct audits and assessments to identify and address potential quality risks.
• Collaborate with suppliers to ensure their products meet our quality requirements.
• Collaborating with various teams such as engineering, manufacturing, classification societies, and suppliers to ensure consistent quality throughout the product lifecycle.
• Stay up-to-date on the latest quality improvement methodologies and tools.
• Track and analyse warranty data for reporting, change implementation to new products and continuous improvement
• Identify and communicate process and product improvements.
• Continually seek to identify areas of quality risk and resolve them before they impact on the vessel.
• Delivery of regular communications & reports to the Key internal relationships.
• Establish and maintain high standards of quality and control of cost within budget limits.
• Carry out customer familiarization of our products.
• Occasional travel to vessels country operating area to conduct fact finding on their operations and acceptance of our products in operation for quality.

Interpersonal Management

• Communicate effectively: This involves actively listening, clearly conveying information, and providing constructive feedback with all levels of staff.
• Build trust and rapport: This involves being genuine, respectful, and reliable.
• Ensure liaison with shipyard personal and management to ensure product quality performance is consistent with the aims of the organization.Develop and maintain key external relationships with partners, customers, contractors, suppliers and official
• bodies and organisations.
• Negotiate on behalf of the company, be able to accept realistic compromises when necessary.
• Develop a strong network of industry suppliers, subcontractors, and contacts.

Information Management

• Develop and manage quality improvement documentation and reporting.
• Develop full understanding of vessel/product specifications and performance.
• Develop full understanding of relevant classification and survey body rules that affect the quality performance of our products.
• Manage warranty claim documentation and continuous improvement feedback documentation to the shipyard.
• Personal Management
• Look for opportunities to continue to develop professionally.
• Show personal accountability for the achievement of objectives.
• Keep up to date with the industry best practice and monitor actions of competitors.

Job Description:

1. Quality Management System Maintenance: Ensure the organization’s Quality Management System (QMS) complies with regulatory requirements, including MOH Healthcare Services Act and relevant regulations specific to the company’s services and products.
   Maintain and ensure compliance with accreditation and certification standards such as AABB (Association for the Advancement of Blood & Biotherapies), FACT (Foundation for the Accreditation of Cellular Therapy), and GDP-MDS SS 620 (Good Distribution Practice for Medical Devices), among others.
   
2. Regulatory and Accreditation Compliance:Implement and maintain the necessary requirements for AABB, FACT, and MOH license guidelines.
   Assist in managing deviations and non-conformances (CAPA), including root cause analysis, corrective actions, and process improvement.
   
3. Auditing and Compliance:Conduct internal audits and record checks to ensure ongoing compliance with regulatory and accreditation standards.
   Provide support for external audits as necessary.
   
4. Document Control System:Manage the Document Control system for the organization, ensuring the proper use of controlled and approved documents by all staff.
   
5. Supplier and Vendor Management:Support supplier/vendor qualification processes and conduct audits as required.
   
6. Change Control and Quality Monitoring:Assist in managing change control activities across the organization.
   Monitor and review quality indicators and quality control reports across various departments to ensure continual improvement and adherence to quality standards.
   

Requirements:

• Educational Background:Degree in a relevant field with at least 3 years of experience in Quality Systems, preferably within the healthcare, bio/pharma, health services, or biotechnology/biotherapies industry.
  
• Skills and Competencies:Strong communication skills with the ability to convey information clearly.
  Team player with excellent coordination skills.
  Meticulous, analytical, and systematic in approach to tasks.
  Experience in Quality Assurance within regulated industries is highly valued.
  
• Additional Consideration:Candidates with more extensive experience may be considered for the Assistant Manager role.
  

Interested applicants are welcome to submit your MS Word resume to:

[email protected]

EA Personnel: R1109773

EA Licence: 07C3676

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

Salary: S$3,500

Working Days: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown/Clarke Quay

Contract Period: 6 months contract

Job Responsibilities:

• Respond to survey enquiries and escalations via personalized calls and email correspondence
• Assist respondents to complete surveys using approved methodology by explaining survey objectives
• Compile, record and input data collected from completed surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that KPIs and service levels are met consistently via prompt follow ups
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines
• Drive customer experience centre initiatives including call audits
• Guide the team to achieve the expected behavioral and efficiency standards through coaching to level up on the customer experience
• Root cause analysis to identify triggers for customer dissatisfaction and identify areas of improvement within team
• Perform service recovery and provide pro-active solutions for escalation
  Identify and highlight gaps in service deliverables for continuous improvement
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Handle high level email replies
• Analytical thinking process
• Able to organise, identify and/or derive reports using Excel
• Any other adhoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience

How to Apply:

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://sg.go.persolkelly.com/job/apply/5789

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

We are hiring Service Quality Assurance Specialist to join our office-based team and ensure exceptional service delivery. If you’re detail-oriented, passionate about customer satisfaction, this role is for you!

Key Responsibilities

• Manage mailbox survey submissions, feedback, and respondent requests within specified turnaround times.
• Maintain detailed and consistent case notes in the system after each interaction with respondents.
• Liaise with inter-department teams to ensure correct assignment of respondents to the appropriate parties.
• Follow up promptly on survey cases in pending status.
• Provide accurate daily reports on mailbox activities to relevant stakeholders.
• Act swiftly on all potential or actual complaints, ensuring resolution within stipulated timelines.

Requirements

• Singaporean with at least a Diploma or higher.
• Minimum 2 years of relevant experience in customer service and handling email communications.
• Familiarity with Key Performance Indicators (KPIs) is a plus.
• Strong organizational and communication skills, with keen attention to detail.

Why Join Us?

• Work in the vibrant Clarke Quay CBD area.
• Monday-to-Friday, 8.30am to 6pm
• Opportunity to grow in a performance-driven team.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Quality - Food Lab #HMS

M-F, 9 to 6

Bukit Merah

up to $3,500

12 Months Contract

Implement routine Quality Management (QM) work including new staff QM training, annual QM training, Hazard Analysis and Critical Control Points (HACCP) validation and mock recall according to Group standards

Strengthen the Business Unit / Regional Business Unit (BU/RBU) Integrated Management System (IMS) concept byS of relevant processes on IMS standards and implementing routinely on-site inspection

Routinely report to Group concerning the current (Regional) Business Unit (BU/RBU) Integrated Management System (IMS) status via IMS management review report and two-way meetings

Handle customer complaints to fulfill customer satisfaction

Conduct Risk Assessment (RA) and action plans on processes for compliance to local workplace health and safety government regulations

Align and arrange for external and internal Integrated Management System (IMS) audits within the Group integration

Coordinate the investigation and close out of the (Regional) Business Unit (BU/RBU) site

Provide progress and support to drive internal audit corrective actions

Quarterly update the Integrated Management System (IMS) Report on the Management 2.0 database

Identify and remedy gaps between the Business Unit / Regional Business Unit (BU/RBU) Quality Management (QM) system and Group QM standards, site certified QM standards, under guidance from

Deploy Management of Change System in laboratories, logistics and warehouses in compliance with requirements from authorities, customers, or internal regulations in the Quality/Regulatory and SHE areas.

Active participation in ISO and HACCP implementation

How to Apply: Send your resume to:

Our client, an international school in the education sector is seeking a Quality Assurance Manager to lead the implementation and management of EduTrust certification, compliance systems, and data protection measures. This role provides an exciting opportunity to contribute to continuous school improvement and ensure the maintenance of high operational standards across the organization.

Key Responsibilities:

EduTrust:

• Lead EduTrust certification and renewal, coordinating site assessments.
• Guide process owners on meeting EduTrust requirements and ensuring compliance with Policy and Operations Manuals (POM).
• Manage and update controlled documents, including policies and SOPs.
• Conduct internal assessments to monitor compliance and drive improvements.
• Analyse performance data and audit findings to identify gaps and recommend improvements.
• Support the development of internal benchmarks and evaluate performance against industry standards.

ERF:

• Ensure timely and accurate SSG registration submissions, including updates for managers, AEB members, courses, and premises.
• Coordinate PEI Annual Returns submission, ensuring completeness and compliance with deadlines.
• Assist in ERF renewal processes for continued compliance and re-certification.
• Maintain organized and audit-ready documentation.

Requirements:

• Diploma or Degree in a relevant field.
• At least three years of experience as a QA Manager in a Private Education Institution.
• Experience leading EduTrust certification or renewal assessments.
• Strong knowledge of EduTrust, ERF, and compliance standards.
• Ability to analyse data, monitor internal benchmarks, and support decision-making.
• Excellent communication skills and attention to detail.
• Self-motivated, proactive, and collaborative team player.

Interested candidates are invited to send in your Resume in MS Word Format, stating your past work experience, reasons for each leave, and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application, you consent to us collecting, using, and disclosing your personal data for job search purposes and/or other services which you have agreed for us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782 (Cultivar Asia Pte Ltd)

Personnel Number: R1326341 (Ng Zhenyu)

Email: [email protected]

This is a Quality Inspector (QI) role to implement and carry out quality check to achieve high construction and workmanship quality in the delivery stage, to the satisfaction & expectation of our customers on apartment unit quality and in-line with our company vision of providing quality homes.

Responsibilities:

• IImplement and carry out the Standard Operation Procedure (SOP) for Construction Quality so that the work can achieve high construction and workmanship quality in the delivery stage.
• Ensure readiness for Temporary Occupation (TOP), that the work progress by contractor are inspected and recorded, so as to deliver quality homes to customers.
• Carry out Independent Quality Mark (QM) check of all units, monitor defects rectification after Temporary Occupation and during Defects liability Period (DLP).
• Co-ordinate with Customer Service Department (CSD) on the CDL in-house quality inspection.
• Ensure unit defects are rectified in a timely manner and within the time frame allowed or specified.
• On site implementation of our CDL 5-Star Environment, Health & Safety Policy and ensuring Contractor achieves the highest standard during every CDL 5-Star Quarterly Site Inspections

Requirements

• Diploma/ Degree in electrical/ mechanical, civil engineering or engineering disciplines
• At least 8-10 years’ experience in the construction industry especially on quality inspection and delivery
• Good written and verbal communication skills
• Excellent customer service skills with the ability to handle challenging customers effectively
• Meticulous with an eye for details

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

Job Description:

1. Performing general inspection of parts and products at the Incoming/In-Process/Outgoing gate.
2. Generate Standard QA/QC inspection report.
3. Administrative tasks.
4. Logistics support.

Competence Requirements

• Preferred Secondary, NTC certification holder from related CNC/Fabrication industry.
• Preferably with 2 years of related work experience in manufacturing environment for non-technical trained staff.
• Able to read part drawing, usage of measuring equipment are added advantage.
• Computer competency.

Job Description

1. Maintain, monitor the implementation & update of relevant audit programs
2. Provide technical advice & support various departments
3. Conduct compliance inspections in production floor & warehouse, identifying key areas for improvements and advice corrective actions
4. Perform QA inspections for incoming/outgoing cargoes based on compliance requirements
5. Coordinate with suppliers to resolve non-conformances
6. Provide in-house training on compliance etc for various departments

Job Requirement

• Diploma in Food Science/Food Technology or related disciplines
• Strong knowledge in food safety, well verse in GMP/GWP
• Strong analytical & problem solving skills
• Excellent interpersonal & communication skills

Job Summary

The QA Manager is responsible for overseeing and managing the quality assurance team, ensuring that all products and services meet organizational standards and customer expectations. The role involves developing and implementing quality assurance processes, leading a team of QA professionals, and collaborating with cross-functional teams to drive continuous improvement in product quality.

Key Tasks:

· Ensure food safety and quality systems (eg. ISO 22000, GMP)

· Execute and monitor procedures related to daily production

· Monitor process flows and ensure its compliance to established parameters

· Evaluate the services of sub-contracted service, for example pest control, cleaning

contractors, etc.

· Plan and monitor shelf life studies for current and new products

· Liaise directly with customers on customer complaints or food safety issues, feedback

· Conduct ISO 22000, GMP and local food authorities’ requirements (AVA/MUIS)

training for relevant staff

· Ensure product consistency

· Work with R&D and production to ensure smooth execution of new products

developed to mass production

· Handle food safety audits by customers, AVA

· Conduct risk assessment profiling for products, ingredients and product contact

materials

Skills & Competencies:

· Diploma/ Degree in Food Science and Technology, Food Nutrition and Dietetics

· Completed ISO, HACCP and/or Risk Management course

· Minimum 6 to 8 years of working experience in food manufacturing environment

· Experience in ISO, HACCP, Risk Management and GMP is an advantage

· Proactive, resourceful and adaptable

· Ability to multi-task and work under pressure

· Good Communications, interpersonal and team interaction skills

· Good diplomacy (to liaise with external parties such as AVA customers, vendors and

other government bodies)

Areas of Responsibility:

1. EduTrust

· Spearhead the entire EduTrust certification and renewal process, ensuring successful preparation and coordination for site assessments.

· Provide clear guidance to process owners on meeting EduTrust requirements and maintaining alignment with Policy and Operations Manual (POM) standards.

· Act as the custodian of all controlled documents, ensuring timely updates and consistent document control, including Policy and Operations Manuals.

· Collaborate with process owners to review and enhance policies and SOPs, ensuring alignment with EduTrust criteria and operational effectiveness.

· Conduct thorough internal assessments as part of the QA team to monitor compliance and identify areas for continuous improvement.

· Analyse performance data, audit findings, and compliance trends to identify gaps and recommend improvements.

· Support the development of internal benchmarks and evaluate organisational performance against relevant industry and regulatory standards.

2. ERF

· Ensure timely and accurate submissions related to SkillsFuture Singapore (SSG) registrations, including updates for Managers, Academic & Examination Board (AEB) members, courses, and premises.

· Coordinate the submission of PEI Annual Returns, ensuring completeness and adherence to regulatory deadlines.

· Assist in the preparation and execution of ERF renewal exercises to maintain compliance and secure re-certification.

· Maintain organised and up-to-date documentation, ensuring records are easily accessible and audit-ready.

Requirements:

• Minimum Diploma or Degree in a relevant field.
• At least three years of experience as a QA Manager in a Private Education Institution (PEI).
• Proven track record of having led at least one full EduTrust certification or renewal assessment.
• Strong understanding of EduTrust and ERF requirements, including compliance standards, internal assessments, and documentation practices.
• Ability to perform data analysis, interpret trends, and derive meaningful insights to support benchmarking and decision-making.
• Familiarity with establishing and monitoring internal benchmarks to support continuous improvement and regulatory compliance.

Requirements

• Degree with at least 3 years of working experience in Quality System (preferably in Healthcare, Bio/Pharma, Health Services, biotechnology/biotherapies related industry)
• Good communication skills
• Team player with good coordination
• Meticulous, analytical and systematic
• Candidates with more experience will be considered for a Assistant Manager role

Descriptions

• Maintenance of organization’s quality management system in compliance to:

- regulatory requirements; MOH Healthcare Services Act and other regulatory relevant to the company’s services and products

- accreditation and certification standards; AABB (Association for the Advancement of Blood & Biotherapies), FACT (Foundation for the Accreditation of Cellular Therapy), GDP-MDS SS 620 (Good Distribution Practice for Medical Devices) and other standards when required for the company’s services/products

• Ensure requirements for AABB, FACT as well as MOH license guidelines are implemented and maintained
• Follow up and assist in deviations/ non-conformances (CAPA) for root cause analysis, rectification and process improvement
• Performance of Internal Audits and record checking and support External Audit to ensure compliance with regulatory and accreditation standards.
• Manage the Document Control system for the organization and ensure staff complies with the use of controlled and approved documents.
• Support supplier/ vendor qualification and audits
• Support change control activities
• Responsible for maintaining Quality Systems in the company.
• Responsible for monitoring and reviewing quality indicators and quality control reports across departments.