We are hiring for a highly driven and motivated Manager, Internal Communications (APAC) position based in Singapore. The successful candidate will work in the regional Internal Communications team reporting to the Chief of Human Resources, and support local in-market teams to deliver internal communications strategies. 

What will be your mission?

• Working with the regional internal communications team, develop innovative internal communications campaigns, clear narratives, and programmes to engage organisation’s employee base, with a focus on the foodpanda brand and APAC region
• Develop editorial content and work closely with regional and business teams to ensure appropriate messaging
• Build stakeholder relationships across departments and regions to establish relevant messaging and tactics for each campaign and provide internal communications counsel for internal stakeholders
• Lead and support with hybrid event set-up and execution (e.g. Town Halls) to make sure we reach out to all teams
• Support internal communication from the management team through various channels 
• Build a robust community of internal ambassadors to help build a strong engagement
• Measure results of internal communications efficacy and report in a timely fashion
• Manage and support issues management, when necessary
• Work closely with PA & PR teams to make sure there is cohesion between internal and external communication narratives
• Develop and maintain internal communications Standard Operating Procedures, such as internal comms calendars and distribution lists​​​​​

Company Overview:

EV-Search is a leading executive search firm dedicated to providing exceptional talent solutions to our clients across various industries. With a focus on delivering high-quality executive search services, we strive to match top-tier candidates with our clients' strategic needs.

Position Overview:

As a Business Development Executive/ Manager for our Executive Search division, you will play a pivotal role in driving the growth and expansion of our client base. Leveraging your strong sales acumen and industry expertise, you will identify and cultivate relationships with potential clients, ultimately contributing to the overall success and profitability of the firm.

Key Responsibilities:

Client Acquisition and Relationship Management:

· Identify and target potential clients in alignment with the firm's strategic objectives.

· Build and nurture relationships with key stakeholders, including C-suite executives and HR leaders.

· Understand clients' talent needs and provide tailored solutions to meet their executive search requirements.

· Serve as the primary point of contact for client inquiries and ensure exceptional client satisfaction throughout the engagement lifecycle.

Business Development Strategy:

· Develop and implement a comprehensive business development strategy to drive revenue growth and market penetration.

· Conduct market research and analysis to identify emerging trends, competitive landscapes, and potential opportunities.

· Collaborate with internal teams to leverage existing networks and resources in support of business development initiatives.

· Continuously evaluate and refine business development tactics to optimize results and achieve sales targets.

Proposal Development and Presentation:

· Prepare compelling proposals and presentations tailored to the specific needs of prospective clients.

· Articulate the value proposition of our executive search services and differentiate our offerings from competitors.

· Lead client meetings and presentations, effectively communicating our capabilities and value proposition to key decision-makers.

Sales Pipeline Management:

· Manage the end-to-end sales process, from prospecting and lead generation to contract negotiation and closure.

· Maintain accurate and up-to-date records of sales activities, client interactions, and opportunities in the CRM system.

· Monitor and track progress against sales targets, providing regular updates and forecasts to senior management.

Qualifications:

· Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).

· Proven track record of success in business development, sales, or account management within the executive search or recruitment industry.

· Demonstrated understanding of the executive search process and familiarity with various industries and functional domains.

· Strong communication, negotiation, and presentation skills, with the ability to influence and engage senior-level executives.

· Strategic thinker with a results-oriented mindset and a proactive approach to identifying and pursuing new business opportunities.

· Exceptional networking abilities and a well-established professional network within the business community.

· Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities simultaneously.

What is Expected :

• Degree Holder
• Trained and worked in an MNC on B2B Sales -minimum 3 years to 10 Years .
• Personality - Structured, Focus on Long term Relationships. Enjoy Consultative work. Flexible , Entreprenurail
• Preferable Understanding on Industrial and Engineering Industry.(APAC)

Benefits:

· Competitive base salary with an uncapped commission structure.

· Comprehensive benefits package including health insurance, retirement plans, and paid time off.

· Opportunities for career advancement and professional development within a growing organization.

· Collaborative and supportive work culture with a focus on employee success and well-being.

How to Apply:

If you are a driven and ambitious professional looking to make an impact in the executive search industry, we invite you to apply for the Business Development Manager position at [email protected] Please submit your resume and a your note of interest!

About the Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

The Internal Security Risk Management & Governance team is responsible for managing and mitigating information security risks posed within the organisation. To ensure that the company's risk management and governance strategies are up to date and aligned across the organisation, this team is responsible for working with stakeholders from cross-functional teams to perform regular risk assessments, designing and implementing risk mitigation controls. This team is also responsible for managing the optimization, operation, training, and data analysis of the internal threat platform and UEBA (User and Entity Behavior Analytics) and DLP (Data Loss Prevention) platforms within the company.

Responsibilities

- Develop and maintain the organization's insider risk security governance framework, including risk scenario mapping to controls, policies, procedures, and standards that align with industry best practices and regulatory requirements. Such framework must be sufficiently detailed to allow ease of execution with clarity in roles and responsibility amongst stakeholders.

- Communicate the insider threat governance framework to key stakeholders and build effective collaboration models with stakeholders with clear roles and responsibilities, transparent tracking of metrics and seamless management reporting.

- Conduct regular security risk assessments to identify risk trends, vulnerabilities and alert patterns, and work with relevant departments to develop mitigation and remediation strategies.

- Monitor and report on the effectiveness of security controls and the status of security risks to senior management. Communicate risk assessment and trend analysis findings, risks and gaps to both technical and non-technical program stakeholders.

- Coordinate with IT and business units to ensure insider threat security measures are integrated into technology projects and business processes.

- Identify and garner the support of internal and external stakeholders to collaborate on driving change, including risk remediation and leading parties involved to meet risk remediation objectives.

- Translate business and technology requirements into relevant insider threat rules for operational teams to implement

- Stay abreast of the latest security trends, threats, and technologies to continuously improve the organization's insider threat security posture.

- Conduct analysis of large complex datasets involving insider risks, track metrics and identify gaps and vulnerabilities

- Understanding emerging insider risks to build and improve proactive threat detection.

Minimum Qualifications

1. Bachelor's degree or above, with a preference for majors in Information Security, Computer Science, Information Technology, privacy, risk or a related field. Professional certifications such as CISSP, CISM, CRISC, or CGEIT are highly desirable.

2. Minimum of 5 years of work experience, with a preference for experience in DLP (Data Loss Prevention), UEBA (User and Entity Behavior Analytics), or security platforms-related work.

3. Experience with security risk assessment methodologies and tools.

4. Skilled in creating and maintaining risk registers, developing risk treatment plans, and effectively communicating risk posture to stakeholders at all levels of the organization.

5. Self-driven and results-oriented, enjoys challenging tasks, demonstrates enthusiasm for work, and can handle job pressures.

6. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

7. Proven ability to manage and prioritize multiple projects and tasks.

Preferred Qualifications

- Hands on in-house experience with designing, implementation and operation of commercial or in-house UBA/UEBA solutions (e.g., Splunk, Exabeam) are highly desirable

- Experience with threat modeling methodologies (e.g., STRIDE, PASTA) to analyze and assess security threats within software applications, systems, and networks.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is an Insurance MNC has large presence in Asia, looking for Reward Manager to join thier team in Singapore.

Compensation & Benefits

• Work closely with the market HR teams and business leaders on policy; work with the Regional Head of Reward in drafting and updating policy.
• Work closely with company and enterprise C&B teams as part of a wider community of practice.
• Conduct a current state assessment with a heat map and potential risk (if any), then leverage global programs, practices, and technology to determine if there is scope to harmonize them into one flexible benefits plan for a consistent and best-in-class employee experience.
• Compensation support: Prepare the Compensation for proposed salary offers and adjustments and recommend corrective or alternative actions to resolve pay problems within company's guidelines and the compensation governance process.

Compensation

• Build and maintain an excellent understanding of company’s overall compensation philosophy.
• Contribute to the design and implement levelling (per agreed governance) and compensation structures within the region (salary ranges, variable pay targets).
• Advise on and secure approvals for BAU comp changes and new hire packages, personally approving and/or escalating for additional approvals where necessary (per agreed governance).
• Deliver market data analysis (e.g. engagement with vendors, selection of appropriate vendors, production and delivery of analyses to business leaders)
• Support region on regulatory compensation matters within aligned markets, including proactively understanding, socialising and addressing developments.
• Responsible for the operational delivery of the year-end compensation cycle within the region.

Benefits

• Design and maintain target suite of benefits within one or more countries.
• Design and maintain benefits structures (pension targets, benefits eligibility by seniority) in assigned countries.
• Consult/lead on benefits vendor selection; take ownership as required
• Analytics: Contribute for the delivery of HR Analytics to regional HR teams, working closely with the International HR Analytics Lead.
• Process: Support to manage the recurring processes, including the annual compensation review process, salary planning, and budgeting; market and salary adjustments, promotions, bonus payments, and merit reviews; development of the merit matrix and bonus guidelines; and education and guidance to managers on the proposal.

Requirements

• Bachelor's degree in HR or business study
• Solid experience in C&B
• Worked in Financial services company
• Proficient in Excel and other HR tools and systems
• Min 5 years of experience
• Strong communicator, both written and verbal

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position Summary

SHEIN is seeking a senior product compliance specialist who will be responsible for managing the Company’s product compliance concerns in the APAC (ex-Mainland China) region and working closely with the product compliance functions globally. This will include compliance activities such as enabling market access, reporting compliance trends, managing first party product investigations and recalls, and auditing product compliance on the SHEIN website.

Responsibilities

● Work as an integral part of the legal team to lead comprehensive product compliance standards.

● Ensure product compliance policies and procedures are thoroughly developed, clearly communicated, and implemented effectively by business partners.

● Identify gaps, and close gaps, in the product compliance program.

● Work closely with the product safety and quality control team within the supply chain business and direct business partners as to actions that must be taken to minimise product risk.

● Working in English and Mandarin to provide product compliance standards and other regulatory information.

● Perform other duties as assigned or required to ensure product compliance in the APAC region.

Skills and Qualifications

● A degree in a relevant area (science, law or engineering), as well as a minimum of 10 years of relevant combined experience in consumer product compliance (product safety; regulations research; standards interpretation, guidance, and enforcement actions; technical writing; competitive intelligence services; and / or product recalls). Additional years of relevant work experience will be required for those with unrelated educational backgrounds.

● Thorough understanding of manufacturers, private label retail, third-party platforms, government authorities, industry associations and voluntary standards committees and the roles each plays in product safety and product recalls, in particular for markets such as Japan, Korea, Singapore and Australia.

● Ability to utilise a wide variety of research databases and online resources.

● Ability to interpret regulations and standards and to quickly assimilate and assess new information and develop plans to capitalise or react to these requirements.

● Experience with product recalls in multiple countries preferred.

● Exceptional program and project management skills.

● Ability to influence people and drive projects to completion under tight deadlines.

● Self-starter, entrepreneurial, “roll up your sleeves” attitude.

● Experience and capacity to lead multi-jurisdictional projects and coordinate external advisors.

● Ability to deliver results, both as an individual contributor and as a member of the APAC and global legal teams.

● Flexibility to accommodate communication required across different time zones for collaboration with different parts of the group.

● Ability to make quick decisions while exercising good judgment.

● Have a strong work ethic, attention to detail and sense of professional accountability.

The Company

My client is an established leader in its industry, currently hiring a hands-on and collaborative Finance talent to oversee a Regional finance portfolio. The successful candidate should have strong team management experience, and the ability to work with ambiguities & embrace changes.

Requirements

- CPA/ Chartered Accountant and Degree qualified

- Regional experience in the commercial sector, overseeing Accounting, Reporting and FP&A

- Strong with processes, able to be hands-on

- Strong Team management experience required

- Traits: Down to earth, collaborative, mature, able to work in a fast-paced environment and manage ambiguities, embrace changes, and lead by example.

Budget

SGD 11,000 – SGD 13,000 x 12 months (No Bonus)

Job Scope

Reporting to the Director of Finance, you will be responsible for a Regional Finance portfolio including review of accounting operations (AR, AP, GL, Travel & Expense, Payroll approval etc), financial and management reporting, forecasting, budgeting, tax, audit, compliance and statutory filing requirements. You will implement cost control measures to manage CAPEX and OPEX, identify cost reduction opportunities and provide recommendations for improvement actions. You will also oversee cash flow and liquidity management, manage relationships with banks, ensure accuracy of payments and ensures prompt collections from customers. You will prepare financial results presentation, weekly and monthly reports for management and commercial teams to have latest information on sales, cost and profitability performance.

Apply Today

Please send your resume, in WORD format only and quote reference number GH12877858, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

• The role of the Private Banking Senior Relationship Manager (SRM) is to understand client requirements across Non Resident Indian (NRI) customer base, ensure superior service and provide regular updates to the client on financial markets developments and on clients’ portfolios
• Acquire High Net-worth Clients & mine existing relationships across NRI customer base
• Facilitate FCNR/ Indian Rupee (INR) deposits as per the applicable product framework as part of overall asset allocation
• Provide appropriate investment advise to the clients based on their needs and risk profile in conjunction with the house views on various products and asset classes
• Conducting financial need mapping of clients to analyze key parameters including risk profile, asset allocation, investment horizon and liquidity needs
• Construction of customized portfolio proposals for clients through allocation of client funds into products across debt, equity and other asset classes
• Active review and re-balancing of client's AUM through timely buy/ sell/ hold calls triggered by clients' preferred or recommended allocation
• Responsible for striving towards the AUM Growth & Revenue generation from the relationships with ICICI Bank Private Banking - Singapore
• Responsible for ensuring regulatory compliance as laid down by relevant teams/ authorities at all times
• To have a keen understanding and full awareness of, and adherence to, in-country regulatory framework, rules of engagement in the sales and marketing of investment
• Manage Relationship Manager(s) and/ or Customer Service Manager(s) and track their productivity
• Prepare data, presentations and MIS as required by the management on a periodic basis
• Any other relevant task as assigned by Reporting Manager

Job Requirements:

1. Candidate should have 5+ years of relevant banking experience
2. Customer Relationship Management skills
3. Knowledge of Financial Markets & Products (eg: Bonds, Equities, FX, etc.)
4. Knowledge and understanding of Indian banking landscape, India market and macroenvironment

Our client is actively searching for a IT Project Manager to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Lead the planning and execution of project
• Manage project plan, schedule, budget and resources
• Manage project team, stakeholders, vendors and outsourcing contracts
• Monitor and report project status to the project steering committee, stakeholders and team
• Deliver project and system documentation according to the Project Development Methodology
• Form good user relations by cultivating trust and building good rapport with users
• Value-add by providing advice on best practices in using appropriate technology
• Review and improving work processes; facilitate and support users' change management process
• Influence alignment of changes with the overall organisation goals
• Conduct post implementation reviews to gather users' feedback
• Assist supervisor to review and QC team members' deliverables

The ideal candidate will need to have the following qualities and experience:

• Degree / Diploma in Computer Science or IT
• At least 8 years of relevant work experience, with a proven track record and minimum 5 years of hands-on experience as a project manager
• Extensive project leadership / management experience and proficient in project management methodology, techniques and tools
• Certification in Project Management (e.g. PMP, CITPM) preferred
• Experience in business process management (preferably in human resources, financial and procurement administration) will be advantageous
• Good knowledge of software development life cycles and structured project development methodology
• Excellent communication (oral and written), interpersonal, conflict management and negotiation skills
• Strong critical thinking and problem solving skills
• Ability to multi-task and take on concurrent projects

China Life Insurance Singapore (CLIS) aims to foster a strong sense of belongings for all employees with people-oriented corporate culture.

Position Objective:

To be involved in areas such as IFRS17 valuation reporting functions, actuarial modelling (liability model/ALS model), as well as, other ad-hoc actuarial projects.

Job Responsibilities:

• Support IFRS17 valuation reporting for production and ensure the financials are in compliance with current accounting standards
• Identify areas of enhancement in IFRS17 valuation reporting to streamline and value add to current production process
• Maintenance and enhancement of both Prophet liability and ALS model for RBC2, IFRS17 and other internal reporting purposes;
• Support IFRS 17 business planning, including but not limited to development of new capabilities/KPIs, analyzing of the financial results, sensitivity testing and optimizing business strategies with forward looking view;
• Drive and provide support to audit matters, as well as, other ad-hoc projects related to IFRS17
• Support to other business units functions, if needed

Job Requirements:

• Bachelor degree in Actuarial Science or closely related subjects, such as Data Analysis and Mathematics
• Minimum 3 to 5 years of working experience related to IFRS17 valuation in life insurance industry
• Technical, sensitive to details, ability work independently and apply critical thinking
• Job title and rank depend on the number of years of actuarial working experience in Life/GI insurance
• Proficient in MS Excel, Macro and Prophet Model coding
• Good communications skills, meticulous and detail-oriented team player
• Must be a member of an actuary association recognized by the Singapore actuarial society and have a good progress in actuarial exams
• Ability to read and write in Chinese will be an advantage
• Fluent in both spoken and written English and Chinese

Job Description:

Team Management:

Lead the work of the application development and maintenance team to ensure that team members' work aligns with project goals, fostering teamwork and an efficient work environment.

Requirements and Project Management:

1. Communicate with business departments to understand business needs and provide recommendations for system development.

2. Develop project plans, budgets, and resource allocation strategies, monitor project progress, and promptly address issues.

Application Development and Solution Design:

1. Drive the branch's self-developed application projects, including but not limited to: requirements gathering, requirements analysis, system design, functional documentation, full-stack development, testing, and production deployment-related tasks.

2. Lead the planning and construction of application system architecture, ensuring the sustainable development of the application system.

3. Organize second-line production issue troubleshooting and provide technical support for existing application systems.

Job Requirements:

• A Bachelor's degree or higher in Computer Science, Information Technology, Data Science, or a related field.
• Bilingual in English and Chinese so as to commmunicate effectively with our Head Office and Chinese-speaking customers.

Work Experience:

At least 10 years of experience in application development, maintenance, and project management within the information technology field. Prior experience working in a bank or financial institution is preferred.

Technical Skills:

Proficient with application development, system maintenace, with experience in managing the application development lifecycle, including requirements analysis, design, development, testing, and deployment.

Proficient with software developing frameworks and mainstream databases.

Project Management Skills:

Well-versed in project management methodologies (e.g., Agile, Scrum, Waterfall) and capable of effectively managing multiple projects.

Leadership and Communication Skills:

Strong team leadership and personnel management skills. Excellent communication abilities, with the capacity to collaborate effectively with both technical and non-technical stakeholders.

Senior Manager

1. Maintain cleanliness and hygiene of work stations and maintenance of equipment.

2. Ensure the consistency in the preparation of all food items according to recipes and standards.

3. Managing in all kitchen activities to ensure guests receive high quality food in a timely manner.

4. Communicate politely and display courtesy to guests.

5. Supplier management and stock level check.

6. Promotion and program design for customer satisfaction and sales growth

7. Communication with marketing agency for the lead generation

Retail Store Manager

• Location: Jewel Changi
• Working Days: 5 Days (44 Hours)
• Working Hours: Shift
• Salary: $2,500 - $3,000

Job Responsibilities

• Results focused - you must have a strong sales focus and proven results
• Assist in maintaining all company policies and standards in relation to running of the store such as store appearance and merchandising
• Manage retail staff, among which includes people working on the floor.
• Training new staff members and scheduling shifts.
• Maintain health and safety measures and store’s cleanliness
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets
• other duties as assigned.

Job Qualifications

• Minimum of 2-5 years’ experience in a retail environment.
• Ability to organize inventory while working on the selling floor and backend.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Work closely with the project manager and administer the design control system and programming to meet budget and timeline expectations of the project.
• Responsible of modifying controls, designs, and other documents in accordance with processes and standards and in line with industry standards as per the customer's URS.
• Assist and participate in internal the purchase, FAT and SAT, test and debug, controls and validation operations.

Requirements:

• Diploma in engineering or equivalent
• At least 3 years of relevant work experience in control systems design.
• Knowledgeable in Allen Bradley and Siemens-S7 programming

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

M&E Technical Manager (Electrical/ Mechanical)

• Working Day: 5Day | Mon – Fri 8.30am – 6pm
• Location: Ang Mo Kio
• Salary: $6,000 - $9,000

Requirements

• Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical & Electrical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred

Job scope

• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Manage, define and implement IT infrastructure projects and the quality and progress of these projects to ensure on time, effective project outcomes
• Leading the Service and Technical delivery teams in day-to-day operations matters and ensuring services are delivered with pride and sustainable model to meet our SLA deliverables
• To ensure the project tasks are monitor, track and complete on time and negotiate with the customer if there is any delay or/and gaps
• Manage internal project team members and external vendor or/and partners
• Providing management and operations report
• Making strategic and tactical plans in alignment of delivery to meet the contractual obligation to our customers

About the company

My client is a leading player within the travel insights and analytics industry where they offer a suite of products and services that leverage their extensive flight data to deliver actionable insights for various stakeholders within the travel ecosystem not restricting to airlines, airports, travel technology providers, and governments.

As part of their business growth, they are currently seeking an energetic and driven Business Development Manager with a strong track record in new business acquisition, relationship building, and strategic sales to join their high performing team within the APAC region.

About the role

Reporting to the Regional Sales Director, your responsibilities would includes

• Develop and execute a comprehensive business development strategy to generate leads, build a pipeline, and convert opportunities into long-term clients.
• Qualify leads, assess client needs, and introduce appropriate solutions based on our suite of aviation data and analytics products.
• Collaborate with the senior sales team to define regional growth strategies, sales goals, and business plans.
• Build relationships with key decision-makers, such as airlines, airports, travel technology companies, and other relevant stakeholders in the travel industry.
• Manage the entire sales cycle, from prospecting and product demos to contract negotiation and closing deals.
• Attend industry events, conferences, and trade shows to build relationships and stay up-to-date on industry developments.
• Work closely with the marketing, product, and customer success teams to align sales efforts with overall business objectives.
• Share feedback from clients to inform product development and improve solutions based on market demand.

Skills and experience required

• 7+ years of experience in business development, sales, or account management within the technology, SaaS, or data analytics industries
• You should also be comfortable with the travelling aspects as required for this role within assigned APAC territories
• Proven track record of meeting or exceeding sales targets in a new business or hunter role.
• Excellent communication, negotiation, and presentation skills and is self-motivated with a drive to succeed and have a natural proactive approach to sales.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Job Overview

We are seeking an experienced Senior Business Operations Manager to oversee and enhance the operational aspects of our organization. This individual will play a key role in streamlining processes, driving efficiency, and ensuring alignment with business goals. The ideal candidate has strong analytical skills, leadership capabilities, and a proven track record in managing business operations.

Key Responsibilities:

1) Sales & Marketing management

Budget preparation

Plan, develop and execute sales strategies and activities within Singapore (Including retail)

Sales analysis and sales progress monitoring

Oversee the development of marketing campaigns and promotions, Social Responsibility and Sustainability, ensuring alignment with business goals.

Enhance after-sales-service in respective region

2) Develop new customers and markets

Explore potential customers – local and overseas

3) Products pricing management

Establish and revise pricing, monitor price competitiveness and x-rate for products

4) Reports Preparation – Sales, Marketing and management report.

5) Market visit- SEA, India and Maldives etc

6) Contract management (sales & purchase, after sales service agreement, tester agreement)

Job Requirement:

- Proficient Skills of English, Chinese, and Japanese (Min. N2 level)

- Experience in fishing equipment or related industry

- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

- Minimum 10 years working experiences in Japanese company.

- Management experience of 5 years or more, with a minimum staff of 10.

- Strong Leadership skills with the ability to inspire and manage diverse teams.

- Ability to analyze data, identify trends, and make data-driven decisions,

Position Purpose

For the scope of Global Banking APAC and as part of the first line of defense, the CCCO for Global Banking APAC (GBA) is responsible for implementing and maintaining a strong Conduct & Permanent control framework on all non-financial risks (operational, conduct and regulatory) throughout the 1LOD across GBA in strong partnership with the Global Banking APAC métiers, APAC functions and APAC region/territories, and in full alignment and integration with Global Banking worldwide.

This shall be done in line with the CIB CCCO mission statement, the OPC Group mission statement, and in line with the Group Code of Conduct.

With a presence in 12 territories across APAC, Global Banking APAC has presence in 12 markets across the APAC region and delivers global solutions to our clients, leveraging our global network and our product & sector expertise. The Global Banking APAC organization comprises of the three pillars:

• Corporate Clients Group (CCG) which focuses on the coverage of all our Corporate clients in APAC. It encompasses all existing coverage teams and includes Industry Groups and M&A to provide strategic content to clients.
• Global Capital Markets (GCM) brings together all financing activities (i.e. Real Assets, LSF, Loan Book), Capital Markets activities (DCM/ECM and Strategic Hedging) and syndication (LMFS) to offer one-stop-shop financing solutions to our clients.
• Transaction Banking APAC offers a full range of award-winning Transaction Banking solutions, including Cash Management, Trade and Supply Chain Finance., as well as Liquidity and Investment Solutions APAC.

GB APAC CCCO reports hierarchically to the Chief Operating Officer (“COO”) for Global Banking APAC. GB APAC CCCO’s core responsibilities is to have the full view on the Conduct and Control framework for GB scope applicable to APAC and to oversee its implementation and adherence to across APAC territories and GB APAC legal entities. GB APAC CCCO shall work in close collaboration with CIB APAC CCCO, APAC Transversal CCCO Team, APAC ITO CCCO, APAC Conduct Team, CIB CCCO central team and related OPC teams & ISPL OPC platform, and in full alignment with GB CCCOs of other regions.

Direct Responsibilities

The key responsibilities of the CCCO for Global Banking APAC include, but are not limited to the following and shall be implemented in alignment with Global Banking worldwide where relevant:

Guarantee a robust, coherent organization & governance across Global Banking APAC for all non-financial risks (duly involving LOD2&3 and Functions):

• Facilitate Global Banking APAC responses on non-financial risks matters (operational, conduct and regulatory) raised by local regulators
• Prepare material and presentations to relevant governance bodies of the bank (e.g. the Senior Management, the Boards) when needed
• Represent GB APAC and / or prepare relevant material for the relevant Conduct & Controls committees in APAC and globally, notably but not limited to

· Conduct: GB APAC Conduct Behavioral Forum and associated input to GB/APAC PCC, APAC Conduct Board, APAC Market Surveillance Steerco, DMA Opco

· Non-financial Risk/ controls: Global Banking ICC, CIB APAC ICC and territories ICC, APAC CCCO Exco, APAC AML Steerco

· Project mode: CIB APAC record keeping SteerCo, CIB APAC Safety & Trust Steerco (not exhuastive)

Ensure a proper oversight of regulatory, conduct, and control matters impacting Global Banking APAC, including all remediation programs across in scope regions and métiers, with the aim of ensuring compliance within each territories of regulations and regulatory expectations; compliance with the bank’s Code of Conduct; compliance with the bank’s policies and procedures; and protection of the Group’s reputation; in alignment and integration with Global Banking worldwide and coordination with APAC CCCO stakeholders:

• Oversee of annual risk and control self-assessment review for the business to ensure regulatory compliance and practices in line with internal requirements
• Oversee the delivery of improvement remediation plans, in particular ECB and DMA remediation and CIB APAC Safety & Trust Programme, as well plans addressing material weaknesses identified in the annual risk and control self-assessment
• Coordinate responses and contribution to IG assignments covering GB APAC
• Closely monitor the closure of IG, RISK ORM, Compliance, Regulatory, or Auditors’’ findings
• Facilitate the coordination of the controls design, testing, assessment, and monitoring between 1LOD and 2LOD, including remediation milestones
• Ensure clear split of roles & responsibilities between 1LOD and 2LOD
• Launch necessary programs or other efforts to ensure compliance with external and internal requirements, policies
• Ensure the role and responsibilities of Anti-Bribery and Corruption (ABC) Business Points of Contact as defined by the ABC domain
• Oversee the effective implementation and results of FOCS related controls for GB APAC population, with the full support of the APAC FOCS team
• Oversee the implementation of the Global Banking Conduct Behaviour Forum rules of engagement and the Global Banking Conduct Handbook in Global Banking APAC

Continuously enhance the Global Banking APAC operational risk management framework, in alignment and integration with Global Banking worldwide and coordination with APAC operational risk management stakeholders:

• Establish or ensure the implementation of standards for defining the risk cartography, and implementing, evaluating, tracking, reporting, and testing of controls
• Monitor Global Banking APAC roadmaps and priorities on operational risk management,
• Review periodically existing control framework and propose enhancements, including mechanisms for feedback loops
• Embed a conduct and control-mindset in all facets of GB APAC businesses, in alignment with the CCCO stakeholders in APAC and globally:
• Act as an Ambassador of the BNPP Code of Conduct within GB APAC 1LOD
• Develop and/or implement conduct-oriented initiatives (e.g., awareness campaigns, trainings)

Drive industrialization / transformation projects and initiatives for GB APAC CCCO scope, in full coordination with GB CCCO worldwide and Head of GB APAC Strategy & Industrialization as well as Head of Industrialization for GB worldwide

• Contribute to transformation and development projects for CCCO scope, by gathering information, analyzing, formulating options and building a business case. Assist in the implementation in liaison with internal or external parties.
• Propose proactively and support GB APAC Head and GB APAC COO office in any regulatory and transformation projects related to CCCO scope, defining priority areas (team, geography, Global Business Line, capabilities, client segments) for investment.

May act as BNP Paribas Securities (Asia) Limited’s “Manager-In-Charge of Global Banking APAC – Operational Control & Review function” as defined by the relevant SFC guidelines, notably

• Responsible for ensuring the maintenance of appropriate standards of conduct and adherence to proper procedures by BNP Paribas Securities Asia Limited relevant to Global Banking APAC – Operational Control & Review function”.
• Properly manage the risks associated with the business of BNP Paribas Securities Asia Limited, including when relevant and/or possible, performing periodic evaluation of its risk management processes relevant to Global Banking APAC – Operational Control & Review function”.
• Responsible for the adequacy and effectiveness of BNP Paribas Securities Asia Limited’ internal control systems and transactions relevant to Global Banking APAC – Operational Control & Review function”.

Daily management of the teams under CCCO’s responsibility

• Monitor Conduct & Control staffing resources and adjust size and expertise where necessary
• Allocate the work inside the team ;
• Ensure the quality of the outcome coming from the team ;
• Support the team, reply to escalation, reallocate tasks based on priorities ;
• Perform appraisal, set objectives, monitor the performance and facilitate the development of team members.

Contributing Responsibilities

• Responsible to support feedback to Head of Business on risks/controls and conduct matters.
• Responsible to contribute to enquiries / surveys on non-financial risks matters coming from other part of the bank (e.g. territories)
• Support GB APAC Management on Data Leakage Incidents review
• Support GB APAC Management on Conduct Incidents review where relevant

Technical & Behavioral Competencies

• Knowledge of BNPP APAC CIB set up, CIB & Group guidelines & framework
• Proven expertise on leading operational risk management and conduct matters
• Ability to interact and manage stakeholders at different seniority levels and across different metiers/Function
• Ability to lead and manage teams, directly and in project mode
• Ability to work in a fast-paced business environment, on various projects at the same time and under tight deadlines
• Ability to facilitate, manage and implement organizational, cultural changes and transformation.
• Ability to make clear and timely decisions which are based on judgement after weighing up all facts, risks, constraints and available options.
• Reliability and integrity
• Good verbal and written communication skills
• At least 10 years of professional experience in corporate banking environment

Job Summary

Responsible for providing quality and efficient customer service to the Marriott Vacation Club, Asia Pacific (MVCI) members, MVCI properties, the MVCI Sales Offices through the daily management of a team of employees to include hiring, motivating, recognizing and rewarding, coaching, counselling, training, and problem solving. To assist and manage Members issues in timely manner and completing resolution and to serve as a resource for members relating to the MVCI product, usage and resort information.

Core Work Activities

1. Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner.

2. Provides statistical and performance feedback and coaching on a regular basis to each team member to build relationships, improve productivity and associate motivation.

3. To ensure that all issues are responded to and closed within a satisfactory period of time and if necessary follow up with resorts and Customer Resolution in order to resolve issue.

4. To conduct regular call monitoring/call coaching to focus on quality customer service and accuracy of the associates.

5. To work with Management to establish realistic and challenging service standard and goals, and to identify and address through progressive discipline, undesirable behaviour identified while monitoring associates.

6. Assists the manager with daily operation of the call centre to include the development, analyses and implementation of staffing, training, scheduling and reward/recognition programs.

7. To be willing to train and share skills / knowledge with new team members on all procedures, processes as it relates to Club Usage, Marriott Bonvoy, Interval International and promotion changes etc.

8. Assist Advisors and Support team on escalation issues when needed.

9. Work as an advocate for the customer in resolving complaints and to educate them on their vacation membership.

10. Acknowledge and answer any personal written correspondence received from members in a timely and efficient manner.

11. Be available when needed to answer all inbound calls in a timely and efficient manner by maintaining a business-like manner at all times as and when required.

12. Exercise good judgment when handling member calls and complaints.

13. To support training team in providing training and coaching to new associates as and when required. To ensure effective communication of information relevant to MVCI, customer service skills and systems knowledge as well as on-going training.

14. To work with Training Executive to develop and maintain quality and consistency standards for the department

15. Track reoccurring issues and determine root cause of service breakdowns. Work with Owner Services Manager (Training and Operational) to analyse and improve related processes. To achieve department Goals.

16. Responsible for developing interdepartmental processes for new initiatives from Corporate, Sales, Member Services, Quality Assurance and Operations etc.

17. To be willing to train and to instruct other members of the department and the operations by passing along skills and information to assist them in their development and advancement.

18. To help create an ongoing effort to improve the department through personal action and by contributing ideas to support and enhance our customer service programme.

19. To strive to become an independent associate, and to be able to analyse problems and to formulate plans to overcome challenges, to get work done quickly with a high degree of quality.

20. To make sound and logical decisions and to choose appropriate courses of action based on the parameters of the situation at hand and to use the problem solving tools that are available throughout the total quality management process

21. To use Standard Operating Procedures of Vacation Experience, Marriott Corporation Standard Operating Procedures, and any Local Standard Operating Procedures as a guide to the standards and practices which are to be followed by all associates in this department and discipline so that questions may be correctly answered, problems may be resolved, and compliance with all laws and company policies may be ensured.

22. To cross train and to be familiar with and competent in the performance and understanding of other functions required of this department and be able to fill in as required and as directed in the absence of associates who are normally responsible for those duties.

23. The ability to function calmly in a fast paced environment handling multiple priorities simultaneously. To be able to modify plans, actions, and decisions in light of changing situations and circumstances.

24. To have demonstrated ability to communicate verbally and written in a positive encouraging manner with associates and managers.

25. To maintain a traditional and attitude of having the desire to provide excellent service to associates in the centre and to all customers. This, in turn, will support their efforts to provide excellent service to customers and to associates of the operations. To response sensitively to the needs and feeling of others, regardless of status or position, to accept interpersonal difference, and to maintain rapport.

26. Perform all tasks in a timely manner ensuring all deadlines are met.

27. Comply with MVCI and Marriott International policies and procedures.

28. Maintain an attitude and commitment to provide excellent service to all customers and associates. Respond sensitively to the needs and feelings of others, regardless of status or position; accept interpersonal differences and maintain a constructive rapport with all associates and customers.

Preferred Qualifications

• Education - Minimum University Degree
• Minimum of two (2) years of experience in call center is preferred
• Supervisory experience in managing a group of associates as well as call center is preferred
• Ablility to assist with Asia Pacific Points program, Marriott Vacation Club Destination (MVCD), MVCD Exchange Program Australia (Australia Club) and Legacy Week
• Applicant must be fluent in English and Japanese Language
• Applicants must be willing to work on weekends and Public Holidays when scheduled to

Responsibilities:

• Research on Latest Trends: As a research expert, you will delve deeply into the latest technologies, such as AI and blockchain, to conduct comprehensive research that keeps the team aligned with market demands and competitive landscapes.
• Analysis: By performing in-depth research and analysis of the latest trends in the crypto industry, you will positively influence the Cefi Product Strategy with reliable information and data. Examples include analyzing listings, new features, and web3 topics.
• Process Implementation: Organize and facilitate strategic discussions that align with the overall vision of the Cefi product team. This includes setting up meeting cadences, implementing process improvements, and creating an environment conducive to discussing strategy and innovation topics.
• Business Innovation: Continuously enhance the company’s Cefi Product strategy by deeply analyzing the current competencies of Cefi Product teams. Regularly evaluate and reflect on technological performance to drive improvement.

Requirements:

• Min. degree education with over 5 years of proven success and experience in strategy planning, consulting, and research in Crypto, VCs, Internet, Fintech, or Consulting.
• Knowledgeable in the Web3 industry, with expertise in areas such as trending narratives in token listings, new trading products/features, and AI/Blockchain products.
• Excellent communication and organizational skills; a team player who thrives in a fast-paced environment and is passionate about innovation.
• Strong business acumen with the ability to build effective relationships across different business teams.
• Experience in AI & Blockchain

CEI Reg No: R1104662

EA Licence No: 99C4599

EA Personnel: Celine Tan Si Ling

Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

Rakuten Asia Pte. Ltd., located in the heart of Singapore's Central Business District, serves as the Asia Regional headquarters for Rakuten. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia encompasses various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, Rakuten Asia is enhancing Rakuten Group's core competencies to lead in an increasingly digitalized world.

We are seeking a highly skilled and experienced Senior Product Manager to design, develop, and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. The Product Manager will serve as the central resource, coordinating with design, process, manufacturing, test, quality, and marketing teams as the product(s) move to production and distribution. This role involves active participation throughout all stages of a product’s lifecycle, including modifications, upgrades, and maintenance of the product or product line.

• Collaboration & Interaction: Creates formal networks involving coordination among groups. Focuses on providing thought leadership and works on broader organization projects, which requires understanding of wider business. Requires conveying advanced information and persuading several diverse stakeholders/audiences. Recognized internally as a subject matter expert. May direct the activities of others.
• Complexity & Problem Solving: Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Requires conceptual thinking to understand advanced issues and implications. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Accountable for results, which may impact the entire function.
• Knowledge & Application: Applies broad expertise and knowledge in highly specialized fields or several related disciplines. Leads and contributes to development of company objectives and principles to achieve goals in creative and effective ways.

Preferred Qualifications:

• Requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience. Barriers to entry may require committee review.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

The ideal candidate will be focused on delivering measurable results, possess a comprehensive understanding of digital marketing strategies, demonstrate strong business acumen, and exhibit a proven track record of driving sustainable business growth.

Responsibilities

• Plan, implement and manage online and offline marketing strategies to enhance the company’s position in the market
• Ensure effective updates and relevancy on the website, social media platforms and all marketing-related materials
• Manage the development and execution of marketing content and campaigns
• Monitor and conduct desktop market/competitor research and analysis and develop reports on competitor activity
• Effectively update, conduct video or photo shoots, create, design and post content for our company’s official social media platforms
• Promote content on social media and monitor engagement (for example, Likes, Shares and Comments) and ensure timely responses to social media comments
• Effectively update content on the company’s website
• Work closely with internal and external stakeholders
• To provide professional consulting services to prospective students and parents planning to study in Singapore, and assist them in their education options at Singapore schools, to the point of enrolment.
• To act as the key liaison personnel for respective school partners assigned, ensuring the team is up to date on any progress or updates pertaining to the institutions.
• To ensure targets or KPIs set are achieved or exceeded.
• Supporting the internal team in any other ad-hoc activities/tasks as and when required.

Requirements

• Diploma /Degree in Sales/Marketing or related field.
• Minimum 1 year experience in marketing / digital marketing or related fields
• Meticulous with a creative flair
• Strong organisational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment
• Able to start work on short notice would be preferred

Job Requirements :

• In charge of petrochemical product sales and marketing, with an emphasis on cultivating and growing important clientele while also pursuing new business prospects.
• Creating market reports and analyses, as well as presenting to suppliers and customers.
• Business justification, financial situation analysis, and firm strategy analysis are all necessary when applying credit lines to risk management.
• To ensure compliance, credit approval requirements and credit lines are monitored. In order to ensure that every business activity is compliant, loan lines and credit approval standards are monitored.

Requirements

• Bachelor's Degree in any field.
• 7 to 10 years of relevant working experience is preferred.
• Driven, self-motivated and positive with good learning mindset.
• Excellent analytical, problem-solving, negotiation and communication skills.
• Excellent interpersonal skills with the ability to establish working relationships with internal and external stakeholders.
• Demonstrate strong ability to work independently as well as in a team.
• Entertainment and traveling required.

Submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 | Registration No. R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.