Responsibilities

• Leadership & Development: Build and lead a high-performing technical team by mentoring, motivating, and empowering members to achieve their full potential. Cultivate a positive and collaborative environment that encourages innovation and growth.
• Technical Strategy: Serve as the go-to expert for advanced technical challenges, guiding the team through complex issues and aligning solutions with strategic objectives and business goals.
• Cross-Team Collaboration: Partner with product, design, and QA teams to translate requirements into actionable plans. Act as a bridge between stakeholders, ensuring clear communication, timely updates, and alignment on project deliverables.
• Quality Oversight: Define and enforce rigorous quality standards for software development, testing, and deployment. Lead code reviews, oversee release management, and implement tools and processes to ensure product reliability and scalability.
• Process Improvement: Evaluate current workflows, identify bottlenecks, and implement solutions to optimize team efficiency. Drive continuous learning initiatives and encourage the adoption of industry-leading practices.
• Risk Mitigation: Anticipate project risks and proactively develop strategies to address them. Monitor project progress and adapt to evolving requirements to meet deadlines and exceed expectations.

What We Value

• Proven ability to lead technical teams and manage end-to-end project lifecycles in fast-paced environments.
• In-depth knowledge of software development, system architecture, and modern technology stacks.
• Exceptional leadership and communication skills to build trust and align team efforts with company goals.
• Strong grasp of project management methodologies (Agile, Scrum, Waterfall) and the ability to adapt approaches to suit project needs.
• Strategic thinking paired with hands-on problem-solving capabilities.
• Proven ability to prioritize effectively, manage multiple initiatives, and maintain focus under pressure.
• Certifications in project management (PMP, Scrum, Agile) are advantageous.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Job Scope:

• Ensure all hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure all households are equipped with clean linens, kitchen items etc for a comfortable stay
• Ensure family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality reviewaa

Job Requirement:

• Min Diploma and above in any qulifications
• Prior experience in hotel / hospitality industry is an added advantage
• Able to start work immediately or within a short notice

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description & Responsibilities:

• Imprest fund management and daily project reimbursement.
• Project payment process initiation.
• Local staff salary payment.
• Project payment settlement of subcontractors.
• Project external accounts management and tax management (monthly tax declaration and payment, verification and communication of annual external accounts audit report, and response to tax inspection).
• Fund management.
• Fill in monthly financial statements.
• Handle intra-project accounts and prepare financial statements.
• Do other financial related work.

Requirements:

• Master Degree in Finance/Accountancy/Business Administration, CPA holder preferably with minimum 10 years relevant financial reporting experience.
• Preferably with exposure in the construction industry.
• Able to work independently and effectively under pressure.
• Good problem solver with strategic thinking abilities & possess good interpersonal skills.
• Takes initiative and is a good team-player
• Strong sense of integrity
• Strong computer skills including accounting databases, Microsoft Excel, basic skills in PowerPoint and Word and other software detailed and deadline-oriented.
• Ability to thoroughly analyze and research information.
• Excellence written, and verbal communication skills
• Driven, proactive, and mature working attitude

Job Description

• Report and assist Project Manager(PM) on project functions included but not limited to project management, site management, risk control management etc. to meet the project(s) goals
• Monitor project development schedule and manage the day-to-day operations of a program, project or function, including developing short and long-range goals, objectives and budgets, coordinating activities with other Contractors;
• Conduct technical reviews to ensure compliance with Contractual requirements and target completion date is met;
• Conduct technical reviews to ensure compliance with Contractual requirements and target completion date is met;
• Liaise with Client’s Representatives, Consultants and/or Contractors engaged on the project and attend regular meetings so as to ensure the progress is on schedule;
• Oversee quality control and safety matters on the site and to ensure Environmental, Safety & Health (EHS) practices are carried out at all time and identify high risks safety hazard activities before construction and approval of Method Statements;
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Key duties and responsibilities

Key support role within Bitcoin mining machines management, providing administrative and operational assistance to ensure the smooth execution of projects.

Bitcoin mining

1. Define the project objectives, scope, deliverables and timelines

1. Collaborate with stakeholders to gather project requirements and create project plans.
2. Assist with various aspects of project execution and act as the point of contact for all participants.
3. Monitor and closely track projects' progress and ensure all tasks meet project specifications.
4. Help prepare project status reports and handle project-related paperwork, ensuring documentation is up-to-date.
5. Coordinate and schedule project team meetings and take minutes.
6. Provide support in the execution of activities and in monitoring the execution of project work plans.
7. Ensure project activities are realistic and adequately scheduled, monitored, and reported.
8. Assist in the coordination/organization of relevant training and the provision of support.
9. Record keeping for meetings, taking detailed notes, and maintaining records of project
10. Perform other related duties as required.
11. All other duties as assigned.

Work Location: Central Region

Required/Preferred Skills:

• Certificate in DEGREE in Accounting or other relevant certificate in Mathematics, Statistics & Information Sciences (Science & Technology), Information & Communication Technology
• Minimum 1 year of relevant experience
• Ability to work both independently and/or within a team environment
• Up to 30% of world-wide travelling would be required

Salary:

$5,000- $6,000 per month

Curaden AG, the product owner of Curaprox Swiss Premium Oral Care is looking for an experienced Sales & Marketing Manager to oversee and execute the company sales and marketing in Singapore.

To get the job done with a bright smile on your face, you should meet the following requirements.

Location: Paya Lebar, Singapore

Key Responsibilities:

Sales Responsibilities

• Develop and execute sales plans in alignment with business objectives to achieve monthly, quarterly, and annual revenue targets.
• Identify and pursue new business opportunities to grow market share and revenue.
• Supervise and coach the sales team, ensuring high performance and adherence to company standards.
• Monitor sales activities, analyze trends, and implement corrective actions to meet targets.
• Build and maintain strong relationships with healthcare professionals, key customers & partners to drive sales.
• Collaborate with cross-functional teams to ensure customer satisfaction and retention.
• Provide accurate sales forecasts and reports to senior management.

Marketing Responsibilities

• Oversee the execution of marketing campaigns and initiatives to build brand awareness and drive leads.
• Collaborate with the marketing team to develop content, promotional materials, and digital marketing efforts.
• Analyze market trends and customer insights to adapt strategies accordingly.
• Coordinate events, trade shows, and other promotional activities.
• Ensure consistency in branding and messaging across all channels.

Team Leadership and Coordination

• Manage, mentor, and motivate the sales team, fostering a collaborative and high-performing culture.
• Set clear performance goals and provide regular feedback to team members.
• Conduct training sessions to enhance the team’s skills in sales techniques, customer engagement, and marketing strategies.
• Collaborate with other departments to ensure alignment of sales and marketing efforts with business objectives.

Data and Reporting

• Track and analyze key performance metrics for sales and marketing activities.
• Prepare and present regular reports on sales performance, marketing effectiveness, and market insights.
• Use data-driven insights to make informed decisions and improve processes.

Qualifications & Skills

· Bachelor’s degree in Business, Marketing, or a related field.

· Minimum of 5 years of experience in sales and marketing, with at least 2 years in a leadership role.

· Proven track record of success in the dental, medical, or healthcare industry is a significant advantage.

· Experience in digital trade, e-commerce, or omnichannel sales strategies.

· Strong knowledge of B2B sales processes and marketing principles.

· Excellent communication, negotiation, and presentation skills.

· Proficient in CRM software and marketing tools

· Ability to collaborate effectively across departments to achieve company goals.

· Strategic thinker with a hands-on approach to problem-solving.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunities for career growth and professional development.
• A collaborative and dynamic work environment.
• Comprehensive benefits package.

In case you’re looking for a full-time challenge, you meet the expectations and you always wanted to brush your teeth with a premium Swiss toothbrush, you should send us your application your resume to [email protected] or apply here.

Additional Information About the Company:

https://curaprox.sg/

https://curaden.com/

Hello, we are looking to hire a live stream / talent manager as we are looking to grow our business. We are looking for a committed and driven individual, preferrably always very responsive and familiar with trends. This role includes:

Manage & Plan live streamer schedule

Liase with merchants on products, prices and deals

Be present at livestreams and ensure all livestreams run smoothly

Source for new potential merchants

Manage admins

Manage future new streamers

Travel overseas with us if we have overseas livestreams

Oversee all customer service / after sales issues

Generally help to grow the livestreaming business

Other information to provide: Social Media Handles (Ig/Tiktok), Contact Number, Commitment level, Expected salary range.

Responsibilities:

• Patient Billing Management
• Appointment Scheduling
• Financial Counselling
• Staff Supervision
• Compliance & Reporting

Requirements:

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Proficiency in using healthcare management software and Microsoft Office Suite

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Responsibilities:

• Responsible for managing overall production operation including meeting output performance with good quality
• Lead the production operation team to achieve output target & quality performance
• Manage good work discipline in production lines
• Manage production activities to maximise Machine Capacity & Assets Utilization
• Enforce compliance in safety and good manufacturing practices/processes in production areas
• Monitor process performance data to establish good control parameters
• Investigate and understand the root causes of product quality excursion and drive proper corrective action
• Lead continuous improvement projects including take initiative to reduce costs and production wastage
• Work with various internal & external stakeholders to meet production goals
• Develop and implement training plans to improve people capabilities
• Provide guidance & coaching to team members to excel their performance

Requirements:

• Diploma/ Degree in Engineering
• Minimum of 10 years of experience in manufacturing operations and leadership role within the semiconductor industry
• Strong leadership, communication, and interpersonal skills

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Responsibilities:

Responsible for supporting the operation and maintenance of the M&E Services (e.g power, cooling, space and asset inventory) within the Data Center in a 24/7 mission critical environment for two sites.

• Provide leadership and guidance to teams and responsible for the performance of the team and delivery of Service Level Agreement
• Oversee the day-to-day operation and manage a team of engineers and to be on standby with 24/7 on-call emergency response and availability.
• Maintaining M&E Services infrastructure and coordinating with vendors.
• Manage and plan for MEP preventive, corrective, and predictive maintenance.
• Manage and plan for annual shutdown.
• Manage expenses and P&L.
• Prepare monthly reports and conducts meetings
• Manage contractors and projects.
• Manage client enquiries and requests.
• To obtain and maintain management system certifications, including but not limited ISO 9001 Quality Management Systems, ISO 14001 Environmental Management Systems, ISO 27001 Information Security Management, ISO 45001 Occupational Health and Safety Management Systems and bizSAFE Star certification within 2 years from Commencement Date.
• To review and approve maintenance master plan for planned preventive maintenance, cyclical parts replacement, major maintenance and overhaul works.
• To act as the 2nd level of escalation for ensuring that Employer's call for attendance to Incident is answered within the duration stipulated.
• To review, approve and submit Incident report with root cause analysis as stipulated under Schedule 8 within the duration stipulated.
• To review the quality of documentation submitted for raising Request For Change.
• To review, approve and submit quotations for corrective maintenance, Additions & Alterations and ad-hoc works as requested.
• To review turnaround time and quality of corrective maintenance, Additions & Alterations and ad-hoc works as requested.
• Perform any other adhoc duties.

Requirements:

• Minimum 8 years data center facilities experience.
• Operational experience with critical facility equipment/ system that includes but not limited to transformers, generators, DRUPS, UPS, PDU, Chiller System, CRAH and Fire System.
• Good customer management and communication skills.
• Responsible and accountable for profit and loss of the sites.
• Work independently with minimum of supervision.
• Strong written and verbal communication skills; must communicate effectively and in a professional manner.
• Plans and tracks preventive maintenance plan, cyclical maintenance plan and other related events closely.
• Analytical and problem-solving skills.
• Good organizational skills with the ability to maintain all facility related documentation. Detailed and careful in submissions and reporting.
• Proficient in Microsoft Office.

Summary:

• Basic Salary: Manager (Up to $6,500), Senior Manager (Up to $8,000)
• AWS + Variable Bonus
• Hybrid Work Arrangement

Responsibilities:

• Act as the Named Company Secretary (CoSec) for client companies, ensuring compliance with corporate governance and statutory requirements.
• Negotiate and secure sales of corporate secretarial services.
• Schedule, attend, and prepare minutes for Board and Board Committee meetings.
• Handle all corporate secretarial tasks, including regulatory filings and client queries, promptly and efficiently.
• Conduct customer due diligence and risk assessments while ensuring timely billing for non-routine work.
• Lead the team by sharing best practices, guiding the preparation and review of corporate documents, and providing mentorship.
• Oversee support staff’s work, providing regular coaching, guidance, and feedback to ensure professional development and high-quality service delivery.

Requirements:

• A degree holder or professional certification in chartered secretaryship.
• Minimum 8 years of managerial experience in corporate secretarial work, including as a named company secretary.
• Strong experience in an outsourcing or service provider environment.
• Exceptional verbal and written communication skills with a client-service mindset.
• Flexible, adaptable, and proactive with excellent interpersonal skills.
• Proven ability to prioritize, work under pressure, and meet deadlines.
• Willingness to take on duties beyond the job scope when necessary.
• Exposure to the investment or financial industry is an advantage.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

[Job ID: 401667]

Responsibilites:

• Build and maintain strong relationships with existing clients, ensuring their banking needs are met.
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Understand clients' financial goals and objectives to offer tailored banking solutions.
• Identify opportunities to cross-sell and upsell bank products and services to existing and potential clients.
• Achieve sales targets for new business, product offerings, and customer acquisition.
• Provide financial advice and consultation services to clients, helping them make informed decisions about their banking and financial products
• Analyze clients’ financial situations and recommend suitable banking products, such as loans, investments, and savings plans.
• Manage a portfolio of clients, ensuring their financial needs are met and any issues are resolved promptly.
• Monitor and review clients’ portfolios to ensure they are aligned with their financial objectives.

Requirements:

• Degree holder.
• Driven and goal-focused individuals who are passionate about financial planning and wealth management.
• Willing to work a 5.5-day week, with the flexibility to meet clients beyond regular hours.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Responsibilities:

• Oversee daily operations, ensuring smooth and efficient service delivery.
• Implement, enforce, and maintain brand and outlet SOPs to enhance productivity and service quality.
• Ability to resolve issues and address customer complaints effectively.
• Conduct regular performance evaluations, offering coaching and feedback to enhance team performance.
• Monitor and ensure the highest standards of food safety, hygiene, and quality are consistently upheld.
• Respond to customer trends, needs, comments, and problems to ensure a quality experience and boost future sales prospects.
• Create, and implement promotional ideas to attract more guests and increase local market sales.

Skills and Requirements:

• Diploma in Hospitality Management or a related field.
• Ability to set priorities, plan, organize, and delegate tasks effectively.
• Leadership skills to motivate and develop staff while ensuring the achievement of goals.
• 2-3 years of managerial experience within the F&B industry.
• 5 days work week from Monday-Sunday.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

• Leads and directs concurrent standard or complex projects and in the case of program management, ensure the management of multiple related projects directed towards a common objective.
• Engages with stakeholders to deliver projects from original concept through final implementation.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Ensures that the project/program delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
• Manages the delivery of the project/program, including rigorous scope control and change management.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
• Documentation and management of risks and issues.
• Ensures clear and concise communications to all stakeholders.
• Provides pre-sales support by working with sales teams to scope and cost a project or program solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
• Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organization's consulting and technical services offerings.
• Coordinates activities of the project teams through task delegation, resource assignment and program management.
• Performs any other related task as required.

Knowledge and Attributes:

• Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Excellent written and verbal communication skills.
• Excellent team-building skills and ability to work in high-pressure environments.
• Advanced ability to manage urgent and complex tasks simultaneously.
• Advanced business acumen and commercial skills.
• Passionate, strong initiative, self-driven with a commitment to succeed.
• Advanced influencing ability whilst taking a collaborative approach.
• Decisive with good attention to detail ability.
• Advanced ability to promote project services to both internal stakeholders and external clients.
• Excellent competency in project change management.
• Extended knowledge of the industry, domain, or technology related to the client's project.
• Advanced problem-solving and analytical skills to identify and address issues that may arise during project implementation.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business and / or project management or related field.
• Relevant project management certifications preferably PMP required.
• ITIL certification is beneficial.

Required Experience:

• Advanced demonstrated project/program management experience preferably in a multinational Professional Services environment.
• Advanced client engagement experience.
• Advanced demonstrated understanding of the project/program life cycle.
• Advanced demonstrated competency in project/program change management.
• Advanced proven experience managing expectations when balancing alternatives against business and financial constraints.

ASSISTANT MARKETING MANAGER

An assistant marketing manager typically has a wide range of responsibilities, which can include:

· Implementing marketing plans, including creating advertisements for different media channels and buying ad space in order to promote a product or service

· Researching current trends and competitor offerings in order to develop new products or improve existing offerings

· Evaluating the effectiveness of marketing activities in order to determine whether goals were met and additional measures are needed

· Developing and executing marketing strategies and plans for products or services using knowledge of marketing principles and techniques

· Working with digital media outlets such as social media channels, blogs, video sharing sites, and news websites to promote products or services

· Researching new market segments that could be served by current offerings or identifying new opportunities within existing markets

· Preparing reports on marketing activities, including expenditures and results achieved, in order to track performance and identify areas for improvement

· Coordinating with outside vendors who help create and distribute marketing materials such as graphic designers or advertising agencies

· Managing the day-to-day operations of an organization’s marketing department, including hiring staff and overseeing their work

• Project Management
• Building & Facilities Management
• Deliver solutions and maintain good customer relationship at all times
• Candidate must possess at least a Bachelor's Degree in Engineering/Building/Facilities Management or relevant disciplines
• Candidates must have at least 5 years of working experience in related field
• Execellent leadership and communication skills
• Have the ability to handle projects independently
• Able to commence work immediately or within short notice

Title: SOCIAL MEDIA MARKETING MANAGER

For quick response, pelase share your updated resume to [email protected] or WA at +65 92333815.

JD:

We are seeking a highly skilled and Creative Content Manager to join our dynamic marketing team in the corporate banking. The ideal candidate will have a pulse on the latest social media trends and viral content, boasting a strong personal following and a knack for creating engaging, shareable content in the B2B environment. This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn.

Key Responsibilities:

• Content Creation & Strategy: Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Content Production: Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Trend Monitoring: Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Audience Engagement: Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Platform Mastery: Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Reporting to the Restaurant Manager, you shall assist the Restaurant Manager to manage the business performance of the restaurant as well as the efficient running and daily operations of the restaurant, in accordance to the company’s standards. You are to assist in ensuring an efficient and profitable operations while the food,

service and hygiene standards.

KEY RESPONSIBILITIES

Sales management

- Assist Restaurant Manager in building sales and maximise profitability by effective cost control to meet desired business results.

- Analyse and evaluate sales trend and trading area.

- Guide service crew to use various selling techniques to recommend and suggest additional purchases and upsell to customers.

Operations

- Operationally equipped to manage all service sections within the restaurant and

its related functions.

- Assist Restaurant Manager in the efficient running and daily operations of the restaurant, in accordance to the company’s Standard Operating Procedure (SOP).

- Ensure smooth implementation and execution of A&P programs and new products.

- Evaluate and improve on operations and procedures.

- Assist the Managers in inventory control, food wastage and ordering.

- Maintain hygiene regulations and upkeeprestaurant cleanliness.

Staff management

- Assist Restaurant Manager in staffrecruitment, people development through training and staff retention.

- Lead and motivate staff in achieving salestargets and customer satisfaction.

- Lead and train staff in delivering excellentcustomer service quality and standards.

- Responsible for staff performance anddiscipline; monitor staff performance and conduct performance evaluation.

Service

- Assist Restaurant Manager in ensuringgood service standard; To providecustomer satisfaction and maintain effective communication with thecustomers.

- Attend to customers on food and beverages queries and complaints;resolving issues where possible and refer customers to managers when required.

- Manage and handle customer feedback and complaints in an appropriate and timely manner, aligned with company’s standards and Standard Operating Procedure (SOP).

Responsibilities:

· Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

· Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

· Report Submission: Review, vet, and submit reports to clients within established deadlines.

· Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

· Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

· Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

· Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

· Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

· Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

· Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

· Client Support: Assist clients with queries and provide timely responses to their concerns.

· Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

· Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Requirements:

· Minimum of 3 years of experience in operations management or a related role, preferably in the security or law enforcement company.

· Proven track record of successfully managing teams and operational tasks.

· Strong leadership and team management skills with the ability to motivate and guide teams effectively.

· Excellent communication and interpersonal skills for client liaison and officer support.

· Problem-solving and decision-making abilities, especially in handling feedback, complaints, and preliminary investigations.

· Strong ethical standards and integrity, especially when conducting investigations and audits.

· Flexibility and adaptability in handling unexpected situations or special assignments.

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior customer services and ensure customer satisfaction

· Plan and develop customer loyalty programs

· Plan new and update existing company policy

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

· Search new outlet location

· Plan and develop new outlet operations

· Responsible and manage new outlet sales and manpower

Responsibilities:

• Work with user’s project leader and various team leader within IT to define business needs and objectives of new application system development or enhancement to existing systems
• Review and advice in planning, directing, controlling, safe guarding, risk evaluation, budgeting, feasibility study, development, maintenance and implementation of system development activities
• Manage and co-ordinate the activities of a team of system development, maintenance and support staffs - Manage and monitor the project development and progress to ensure completion on agreed schedules
• Control and management resources across projects
• Prepare RFPs, assess proposals from vendors and recommend the solution best meeting business needs and objectives
• Manage vendor deliverables
• Ensure system development process and system output are conforming to regulation requirements and guidelines
• Assist in developing department’s business plan and budget in align with other business units and company goals
• Identify training needs and career development of staffs
• Ability to conduct Project Steering Committee independently
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices

Requirements:

• Graduate in Computer related studies or Information Technology
• At least 10 years of working experience in project management and system development life cycle area
• Excellent communication skills
• Experience in insurance is an added advantage
• Experience in eGRC Projects is an added advantage
• High level of integrity, takes accountability of work and good attitude over teamwork
• Takes initiative to improve current state of things and adaptable to embrace new change